Upload ecommerce_order_tracking_faq.csv with huggingface_hub

ecommerce_order_tracking_faq.csv

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+Question,Answer
+How can I track my order?,You can track your order by clicking on the tracking link sent to your email or by entering your order number on our Order Tracking Page.
+Where can I find my order number?,Your order number is in the confirmation email or under the 'My Orders' section in your account.
+My tracking number isn’t working. What should I do?,"Tracking updates can take 24-48 hours to reflect. If it still doesn’t work, contact our support team for assistance."
+What does 'Order Processing' mean?,This means your order is being prepared for shipment. It usually takes 1-3 business days before it is shipped.
+How long will my order take to arrive?,"Delivery times vary based on location and shipping method:
+- Standard Shipping: 5-7 business days
+- Express Shipping: 2-3 business days"
+My order is delayed. What should I do?,"Delays can happen due to weather, customs, or high demand. Please check your tracking link for updates or contact us if it’s beyond the estimated delivery date."
+"My package says 'Delivered,' but I haven’t received it.","Try checking with neighbors, your mailbox, or building security. If you still can't find it, contact us within 48 hours."
+Can I change my shipping address after placing an order?,"If your order hasn’t shipped yet, we may be able to update the address. Contact our support team ASAP."
+Can I cancel my order after placing it?,"Orders can only be canceled within 1 hour of placing them. After that, they move into processing."
+Can I change the items in my order?,"Once an order is placed, we can't modify items. You can cancel within the allowed time and place a new order."
+How do I return an order?,You can request a return through our Returns Portal within 30 days of delivery. Items must be unused and in original packaging.
+When will I get my refund?,Refunds are processed within 5-7 business days after we receive your returned item.