inquiry_id
int64 1
15
| inquiry_type
stringlengths 12
26
| customer_id
int64 101
115
| product_id
int64 1
11
⌀ | question
stringlengths 28
59
| response
stringlengths 5
63
| status
stringclasses 2
values | date
stringlengths 10
10
|
|---|---|---|---|---|---|---|---|
1
|
Product Availability
| 101
| 3
|
Is the Phone available in stock?
|
Yes, 50 units available.
|
Resolved
|
2025-01-01
|
2
|
Price Inquiry
| 102
| 1
|
What is the price of the T-shirt?
|
$20.0
|
Resolved
|
2025-01-02
|
3
|
Discount Inquiry
| 103
| 2
|
Is there a discount on Jeans?
|
Yes, 10% off; discounted price is $36.0.
|
Resolved
|
2025-01-03
|
4
|
Order Status
| 104
| null |
Has my order #4567 been shipped?
|
Awaiting dispatch.
|
Pending
|
2025-01-04
|
5
|
Product Return Policy
| 105
| 4
|
What is the return policy for Headphones?
|
30-day return policy.
|
Resolved
|
2025-01-05
|
6
|
Technical Support
| 106
| 5
|
How do I update the firmware of my Laptop?
|
Please visit the product page for firmware update instructions.
|
Resolved
|
2025-01-06
|
7
|
Warranty Information
| 107
| 6
|
What is the warranty period for this Microwave?
|
The warranty is valid for 2 years from the date of purchase.
|
Resolved
|
2025-01-07
|
8
|
Shipping Costs
| 108
| 7
|
How much does it cost to ship the Sofa to New York?
|
Shipping costs depend on your location; for New York, it's $50.
|
Resolved
|
2025-01-08
|
9
|
Exchange Policy
| 109
| 2
|
Can I exchange this Shirt for a different size?
|
Yes, exchanges are allowed within 15 days of purchase.
|
Resolved
|
2025-01-09
|
10
|
Product Compatibility
| 110
| 8
|
Is this Printer compatible with MacBooks?
|
Yes, this printer is compatible with MacBooks.
|
Resolved
|
2025-01-10
|
11
|
Bulk Purchase Inquiry
| 111
| 9
|
What discounts are available for buying 50 units of Chairs?
|
For bulk purchases, you can get a 20% discount on Chairs.
|
Resolved
|
2025-01-11
|
12
|
Cancellation Request
| 112
| null |
Can I cancel my order #7890?
|
Your order #7890 has been successfully canceled.
|
Resolved
|
2025-01-12
|
13
|
Gift Wrapping Availability
| 113
| 10
|
Does this store offer gift wrapping services?
|
Yes, gift wrapping is available for an additional $5 per item.
|
Resolved
|
2025-01-13
|
14
|
Delivery Time
| 114
| 11
|
How long will it take to deliver the Washing Machine?
|
Delivery time is estimated at 3-5 business days.
|
Resolved
|
2025-01-14
|
15
|
Feedback Submission
| 115
| null |
Where can I submit my feedback?
|
Please submit your feedback through the 'Contact Us' page.
|
Resolved
|
2025-01-15
|
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