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Update main.py
Browse files
main.py
CHANGED
@@ -245,3 +245,53 @@ async def bulk_analyze(data: BulkReviewInput, token: str = Query(None)):
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except Exception as e:
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logging.error(f"🔥 Bulk processing failed: {traceback.format_exc()}")
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raise HTTPException(status_code=500, detail="Failed to analyze bulk reviews")
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except Exception as e:
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logging.error(f"🔥 Bulk processing failed: {traceback.format_exc()}")
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raise HTTPException(status_code=500, detail="Failed to analyze bulk reviews")
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from openai import OpenAI
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openai_client = OpenAI()
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@app.post("/rootcause/")
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async def root_cause_analysis(payload: dict, x_api_key: str = Header(None)):
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if x_api_key and x_api_key != VALID_API_KEY:
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raise HTTPException(status_code=401, detail="Invalid API key")
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try:
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text = payload.get("text", "").strip()
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if not text or len(text.split()) < 5:
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raise HTTPException(status_code=400, detail="Insufficient input for root cause analysis.")
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prompt = f"""
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Analyze the following customer feedback and extract:
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1. The main problem
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2. The possible root cause
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3. A suggested fix or which team might need to handle it
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Feedback: '''{text}'''
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Format your answer as:
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Problem: ...
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Cause: ...
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Suggestion: ...
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"""
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response = openai_client.chat.completions.create(
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model="gpt-4",
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messages=[{"role": "user", "content": prompt}]
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)
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output = response.choices[0].message.content
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lines = output.splitlines()
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def extract_line(tag):
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for line in lines:
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if line.lower().startswith(tag.lower()):
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return line.split(":", 1)[-1].strip()
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return "—"
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return {
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"problem": extract_line("Problem"),
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"cause": extract_line("Cause"),
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"suggestion": extract_line("Suggestion")
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}
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except Exception as e:
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logging.error(f"Root cause analysis failed: {traceback.format_exc()}")
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raise HTTPException(status_code=500, detail="Root cause generation failed.")
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