Upload 3 files
Browse files- app.py +1094 -0
- product_search.py +284 -0
- whatsapp_improved_chatbot.py +298 -0
app.py
ADDED
@@ -0,0 +1,1094 @@
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1 |
+
import os
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2 |
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import json
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3 |
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import requests
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4 |
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import xml.etree.ElementTree as ET
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5 |
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import warnings
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import time
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import threading
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from concurrent.futures import ThreadPoolExecutor, as_completed
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from fastapi import FastAPI, Request
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from twilio.rest import Client
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from twilio.twiml.messaging_response import MessagingResponse
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# Yeni modüller - Basit sistem
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from prompts import get_prompt_content_only
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from whatsapp_renderer import extract_product_info_whatsapp
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from whatsapp_passive_profiler import (
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analyze_user_message, get_user_profile_summary, get_personalized_recommendations
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)
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19 |
+
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20 |
+
# Import improved WhatsApp search for BF space
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21 |
+
try:
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22 |
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from whatsapp_improved_chatbot import WhatsAppImprovedChatbot
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23 |
+
USE_IMPROVED_SEARCH = True
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24 |
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except ImportError:
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print("Improved WhatsApp chatbot not available, using basic search")
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26 |
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USE_IMPROVED_SEARCH = False
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+
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28 |
+
# LOGGING EN BAŞA EKLENDİ
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import logging
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logging.basicConfig(level=logging.DEBUG, format='%(asctime)s - %(levelname)s - %(message)s')
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logger = logging.getLogger(__name__)
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+
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+
warnings.simplefilter('ignore')
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34 |
+
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35 |
+
# API ayarları
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36 |
+
API_URL = "https://api.openai.com/v1/chat/completions"
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37 |
+
OPENAI_API_KEY = os.getenv("OPENAI_API_KEY")
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38 |
+
logger.info(f"OpenAI API Key var mı: {'Evet' if OPENAI_API_KEY else 'Hayır'}")
|
39 |
+
|
40 |
+
# Twilio WhatsApp ayarları
|
41 |
+
TWILIO_ACCOUNT_SID = os.getenv("TWILIO_ACCOUNT_SID")
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42 |
+
TWILIO_AUTH_TOKEN = os.getenv("TWILIO_AUTH_TOKEN")
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43 |
+
TWILIO_MESSAGING_SERVICE_SID = os.getenv("TWILIO_MESSAGING_SERVICE_SID")
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44 |
+
TWILIO_WHATSAPP_NUMBER = "whatsapp:+905332047254"
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45 |
+
|
46 |
+
logger.info(f"Twilio SID var mı: {'Evet' if TWILIO_ACCOUNT_SID else 'Hayır'}")
|
47 |
+
logger.info(f"Twilio Auth Token var mı: {'Evet' if TWILIO_AUTH_TOKEN else 'Hayır'}")
|
48 |
+
logger.info(f"Messaging Service SID var mı: {'Evet' if TWILIO_MESSAGING_SERVICE_SID else 'Hayır'}")
|
49 |
+
|
50 |
+
if not TWILIO_ACCOUNT_SID or not TWILIO_AUTH_TOKEN:
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51 |
+
logger.error("❌ Twilio bilgileri eksik!")
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52 |
+
twilio_client = None
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53 |
+
else:
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54 |
+
try:
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55 |
+
twilio_client = Client(TWILIO_ACCOUNT_SID, TWILIO_AUTH_TOKEN)
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56 |
+
logger.info("✅ Twilio client başarıyla oluşturuldu!")
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57 |
+
except Exception as e:
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58 |
+
logger.error(f"❌ Twilio client hatası: {e}")
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59 |
+
twilio_client = None
|
60 |
+
|
61 |
+
# Trek bisiklet ürünlerini çekme - DÜZELTİLMİŞ VERSİYON
|
62 |
+
try:
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63 |
+
print("🔍 XML DEBUG TEST BAŞLADI")
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64 |
+
print("========================")
|
65 |
+
|
66 |
+
url = 'https://www.trekbisiklet.com.tr/output/8582384479'
|
67 |
+
print(f"📡 URL: {url}")
|
68 |
+
|
69 |
+
print("📥 HTTP isteği gönderiliyor...")
|
70 |
+
response = requests.get(url, verify=False, timeout=10)
|
71 |
+
print(f"✅ HTTP Status: {response.status_code}")
|
72 |
+
print(f"📏 Content Length: {len(response.content)} bytes")
|
73 |
+
|
74 |
+
# İlk 500 karakteri göster
|
75 |
+
content_preview = response.content[:500].decode('utf-8', errors='ignore')
|
76 |
+
print(f"📄 İlk 500 karakter:")
|
77 |
+
print(content_preview)
|
78 |
+
print("...")
|
79 |
+
|
80 |
+
print("\n🔄 XML parsing...")
|
81 |
+
root = ET.fromstring(response.content)
|
82 |
+
print(f"✅ XML root tag: {root.tag}")
|
83 |
+
|
84 |
+
all_items = root.findall('item')
|
85 |
+
print(f"📦 Toplam item sayısı: {len(all_items)}")
|
86 |
+
|
87 |
+
# İlk birkaç item'ı incele
|
88 |
+
print(f"\n🔍 İlk 3 item analizi:")
|
89 |
+
for i, item in enumerate(all_items[:3]):
|
90 |
+
print(f"\n--- ITEM {i+1} ---")
|
91 |
+
|
92 |
+
rootlabel = item.find('rootlabel')
|
93 |
+
if rootlabel is not None and rootlabel.text:
|
94 |
+
print(f"📛 Ürün: {rootlabel.text}")
|
95 |
+
else:
|
96 |
+
print("❌ rootlabel bulunamadı")
|
97 |
+
|
98 |
+
stock = item.find('stockAmount')
|
99 |
+
if stock is not None and stock.text:
|
100 |
+
print(f"📦 Stok: {stock.text}")
|
101 |
+
else:
|
102 |
+
print("❌ stockAmount bulunamadı")
|
103 |
+
|
104 |
+
price = item.find('priceTaxWithCur')
|
105 |
+
if price is not None and price.text:
|
106 |
+
print(f"💰 Fiyat: {price.text}")
|
107 |
+
else:
|
108 |
+
print("❌ priceTaxWithCur bulunamadı")
|
109 |
+
|
110 |
+
# Marlin arama testi
|
111 |
+
print(f"\n🎯 MARLIN ARAMA TESİ:")
|
112 |
+
marlin_count = 0
|
113 |
+
products = []
|
114 |
+
|
115 |
+
for item in all_items:
|
116 |
+
# Değişkenleri önceden tanımla
|
117 |
+
stock_number = 0
|
118 |
+
stock_amount = "stokta değil"
|
119 |
+
price = ""
|
120 |
+
price_eft = ""
|
121 |
+
product_link = ""
|
122 |
+
|
123 |
+
rootlabel = item.find('rootlabel')
|
124 |
+
if rootlabel is None or not rootlabel.text:
|
125 |
+
continue
|
126 |
+
|
127 |
+
full_name = rootlabel.text.strip()
|
128 |
+
name_words = full_name.lower().split()
|
129 |
+
name = name_words[0] if name_words else "unknown"
|
130 |
+
|
131 |
+
# STOK KONTROLÜ - SAYISAL KARŞILAŞTIRMA
|
132 |
+
stock_element = item.find('stockAmount')
|
133 |
+
if stock_element is not None and stock_element.text:
|
134 |
+
try:
|
135 |
+
stock_number = int(stock_element.text.strip())
|
136 |
+
stock_amount = "stokta" if stock_number > 0 else "stokta değil"
|
137 |
+
except (ValueError, TypeError):
|
138 |
+
stock_number = 0
|
139 |
+
stock_amount = "stokta değil"
|
140 |
+
|
141 |
+
# Marlin kontrolü
|
142 |
+
if 'marlin' in full_name.lower():
|
143 |
+
marlin_count += 1
|
144 |
+
print(f"🎯 MARLIN BULUNDU #{marlin_count}: {full_name}")
|
145 |
+
print(f" 📦 Stok: {stock_number} adet")
|
146 |
+
print(f" 📊 Durum: {stock_amount}")
|
147 |
+
|
148 |
+
# Stokta olan ürünler için fiyat bilgilerini al
|
149 |
+
if stock_amount == "stokta":
|
150 |
+
# Normal fiyat
|
151 |
+
price_element = item.find('priceTaxWithCur')
|
152 |
+
price_str = price_element.text if price_element is not None and price_element.text else "0"
|
153 |
+
|
154 |
+
# Kampanya fiyatı
|
155 |
+
price_rebate_element = item.find('priceRebateWithTax')
|
156 |
+
price_rebate_str = price_rebate_element.text if price_rebate_element is not None and price_rebate_element.text else ""
|
157 |
+
|
158 |
+
# Kampanya fiyatı varsa onu kullan, yoksa normal fiyatı kullan
|
159 |
+
final_price_str = price_str
|
160 |
+
if price_rebate_str:
|
161 |
+
try:
|
162 |
+
normal_price = float(price_str)
|
163 |
+
rebate_price = float(price_rebate_str)
|
164 |
+
# Kampanya fiyatı normal fiyattan farklı ve düşükse kullan
|
165 |
+
if rebate_price < normal_price:
|
166 |
+
final_price_str = price_rebate_str
|
167 |
+
except (ValueError, TypeError):
|
168 |
+
final_price_str = price_str
|
169 |
+
|
170 |
+
# EFT fiyatı
|
171 |
+
price_eft_element = item.find('priceEft')
|
172 |
+
price_eft_str = price_eft_element.text if price_eft_element is not None and price_eft_element.text else ""
|
173 |
+
|
174 |
+
# Ürün linki
|
175 |
+
link_element = item.find('productLink')
|
176 |
+
product_link = link_element.text if link_element is not None and link_element.text else ""
|
177 |
+
|
178 |
+
# Fiyat formatting (kampanya fiyatı veya normal fiyat)
|
179 |
+
try:
|
180 |
+
price_float = float(final_price_str)
|
181 |
+
if price_float > 200000:
|
182 |
+
price = str(round(price_float / 5000) * 5000)
|
183 |
+
elif price_float > 30000:
|
184 |
+
price = str(round(price_float / 1000) * 1000)
|
185 |
+
elif price_float > 10000:
|
186 |
+
price = str(round(price_float / 100) * 100)
|
187 |
+
else:
|
188 |
+
price = str(round(price_float / 10) * 10)
|
189 |
+
except (ValueError, TypeError):
|
190 |
+
price = final_price_str
|
191 |
+
|
192 |
+
# EFT fiyat formatting
|
193 |
+
if price_eft_str:
|
194 |
+
try:
|
195 |
+
price_eft_float = float(price_eft_str)
|
196 |
+
if price_eft_float > 200000:
|
197 |
+
price_eft = str(round(price_eft_float / 5000) * 5000)
|
198 |
+
elif price_eft_float > 30000:
|
199 |
+
price_eft = str(round(price_eft_float / 1000) * 1000)
|
200 |
+
elif price_eft_float > 10000:
|
201 |
+
price_eft = str(round(price_eft_float / 100) * 100)
|
202 |
+
else:
|
203 |
+
price_eft = str(round(price_eft_float / 10) * 10)
|
204 |
+
except (ValueError, TypeError):
|
205 |
+
price_eft = price_eft_str
|
206 |
+
else:
|
207 |
+
try:
|
208 |
+
price_eft_float = float(price_str)
|
209 |
+
price_eft = str(round(price_eft_float * 0.975 / 10) * 10)
|
210 |
+
except:
|
211 |
+
price_eft = ""
|
212 |
+
|
213 |
+
# Ürün bilgilerini tuple olarak oluştur
|
214 |
+
item_info = (stock_amount, price, product_link, price_eft, str(stock_number))
|
215 |
+
products.append((name, item_info, full_name))
|
216 |
+
|
217 |
+
print(f"\n📊 SONUÇ:")
|
218 |
+
print(f" Toplam ürün: {len(all_items)}")
|
219 |
+
print(f" Marlin ürünü: {marlin_count}")
|
220 |
+
print(f" Products listesi: {len(products)} ürün")
|
221 |
+
|
222 |
+
# Initialize improved WhatsApp chatbot for BF space
|
223 |
+
global improved_whatsapp_bot
|
224 |
+
improved_whatsapp_bot = None
|
225 |
+
if USE_IMPROVED_SEARCH:
|
226 |
+
try:
|
227 |
+
improved_whatsapp_bot = WhatsAppImprovedChatbot(products)
|
228 |
+
print("✅ BF Space: Improved WhatsApp product search initialized successfully")
|
229 |
+
except Exception as e:
|
230 |
+
print(f"❌ BF Space: Failed to initialize improved WhatsApp search: {e}")
|
231 |
+
USE_IMPROVED_SEARCH = False
|
232 |
+
improved_whatsapp_bot = None
|
233 |
+
|
234 |
+
# Enhanced features kaldırıldı - GPT-4 doğal dil anlama kullanacak
|
235 |
+
print("✅ Basit sistem aktif - GPT-4 doğal dil anlama")
|
236 |
+
|
237 |
+
if marlin_count == 0:
|
238 |
+
print("❌ XML'de hiç Marlin ürünü bulunamadı!")
|
239 |
+
print(" Muhtemelen XML'de sadece aksesuar/yedek parça var.")
|
240 |
+
else:
|
241 |
+
print("✅ Marlin ürünleri XML'de mevcut")
|
242 |
+
|
243 |
+
# Marlin stok raporu
|
244 |
+
marlin_products = [p for p in products if 'marlin' in p[2].lower()]
|
245 |
+
marlin_in_stock = [p for p in marlin_products if p[1][0] == "stokta"]
|
246 |
+
marlin_out_of_stock = [p for p in marlin_products if p[1][0] == "stokta değil"]
|
247 |
+
|
248 |
+
print(f"\n📊 MARLIN STOK RAPORU:")
|
249 |
+
print(f" 📦 Toplam Marlin modeli: {len(marlin_products)}")
|
250 |
+
print(f" ✅ Stokta olan: {len(marlin_in_stock)}")
|
251 |
+
print(f" ❌ Stokta olmayan: {len(marlin_out_of_stock)}")
|
252 |
+
|
253 |
+
if marlin_in_stock:
|
254 |
+
print("\n✅ STOKTA OLAN MARLIN MODELLERİ:")
|
255 |
+
for product in marlin_in_stock:
|
256 |
+
print(f" • {product[2]} - {product[1][1]} TL ({product[1][4]} adet)")
|
257 |
+
|
258 |
+
if marlin_out_of_stock:
|
259 |
+
print("\n❌ STOKTA OLMAYAN MARLIN MODELLERİ:")
|
260 |
+
for product in marlin_out_of_stock:
|
261 |
+
print(f" • {product[2]}")
|
262 |
+
|
263 |
+
except Exception as e:
|
264 |
+
print(f"❌ Ürün yükleme hatası: {e}")
|
265 |
+
import traceback
|
266 |
+
traceback.print_exc()
|
267 |
+
products = []
|
268 |
+
|
269 |
+
# ===============================
|
270 |
+
# STOK API ENTEGRASYONU
|
271 |
+
# ===============================
|
272 |
+
|
273 |
+
STOCK_API_BASE = "https://video.trek-turkey.com/bizimhesap-proxy.php"
|
274 |
+
|
275 |
+
# Stock cache (5 dakikalık cache)
|
276 |
+
stock_cache = {}
|
277 |
+
CACHE_DURATION = 300 # 5 dakika (saniye cinsinden)
|
278 |
+
|
279 |
+
def normalize_turkish(text):
|
280 |
+
"""Türkçe karakterleri normalize et"""
|
281 |
+
if not text:
|
282 |
+
return ""
|
283 |
+
replacements = {
|
284 |
+
'ı': 'i', 'İ': 'i', 'ş': 's', 'Ş': 's',
|
285 |
+
'ğ': 'g', 'Ğ': 'g', 'ü': 'u', 'Ü': 'u',
|
286 |
+
'ö': 'o', 'Ö': 'o', 'ç': 'c', 'Ç': 'c'
|
287 |
+
}
|
288 |
+
text = text.lower()
|
289 |
+
for tr_char, eng_char in replacements.items():
|
290 |
+
text = text.replace(tr_char, eng_char)
|
291 |
+
return text
|
292 |
+
|
293 |
+
def fetch_warehouse_inventory(warehouse, product_name, search_terms):
|
294 |
+
"""Tek bir mağazanın stok bilgisini al"""
|
295 |
+
try:
|
296 |
+
warehouse_id = warehouse['id']
|
297 |
+
warehouse_name = warehouse['title']
|
298 |
+
|
299 |
+
# DSW'yi ayrı tut (gelecek stok için)
|
300 |
+
is_dsw = 'DSW' in warehouse_name or 'ÖN SİPARİŞ' in warehouse_name.upper()
|
301 |
+
|
302 |
+
# Mağaza stoklarını al
|
303 |
+
inventory_url = f"{STOCK_API_BASE}?action=inventory&warehouse={warehouse_id}&endpoint=inventory/{warehouse_id}"
|
304 |
+
inventory_response = requests.get(inventory_url, timeout=3, verify=False)
|
305 |
+
|
306 |
+
if inventory_response.status_code != 200:
|
307 |
+
return None
|
308 |
+
|
309 |
+
inventory_data = inventory_response.json()
|
310 |
+
|
311 |
+
# API yanıtını kontrol et
|
312 |
+
if 'data' not in inventory_data or 'inventory' not in inventory_data['data']:
|
313 |
+
return None
|
314 |
+
|
315 |
+
products = inventory_data['data']['inventory']
|
316 |
+
|
317 |
+
# Beden terimleri kontrolü
|
318 |
+
size_terms = ['xs', 's', 'm', 'ml', 'l', 'xl', 'xxl', '2xl', '3xl', 'small', 'medium', 'large']
|
319 |
+
size_numbers = ['44', '46', '48', '50', '52', '54', '56', '58', '60']
|
320 |
+
|
321 |
+
# Arama terimlerinde beden var mı kontrol et
|
322 |
+
has_size_query = False
|
323 |
+
size_query = None
|
324 |
+
for term in search_terms:
|
325 |
+
if term in size_terms or term in size_numbers:
|
326 |
+
has_size_query = True
|
327 |
+
size_query = term
|
328 |
+
break
|
329 |
+
|
330 |
+
# Eğer sadece beden sorgusu varsa (ör: "m", "xl")
|
331 |
+
is_only_size_query = len(search_terms) == 1 and has_size_query
|
332 |
+
|
333 |
+
# Ürünü ara
|
334 |
+
warehouse_variants = []
|
335 |
+
dsw_stock_count = 0
|
336 |
+
|
337 |
+
for product in products:
|
338 |
+
product_title = normalize_turkish(product.get('title', '')).lower()
|
339 |
+
original_title = product.get('title', '')
|
340 |
+
|
341 |
+
# Eğer sadece beden sorgusu ise
|
342 |
+
if is_only_size_query:
|
343 |
+
# Beden terimini ürün başlığında ara (parantez içinde veya dışında)
|
344 |
+
if size_query in product_title.split() or f'({size_query})' in product_title or f' {size_query} ' in product_title or product_title.endswith(f' {size_query}'):
|
345 |
+
qty = int(product.get('qty', 0))
|
346 |
+
stock = int(product.get('stock', 0))
|
347 |
+
actual_stock = max(qty, stock)
|
348 |
+
|
349 |
+
if actual_stock > 0:
|
350 |
+
if is_dsw:
|
351 |
+
dsw_stock_count += actual_stock
|
352 |
+
continue
|
353 |
+
warehouse_variants.append(f"{original_title}: ✓ Stokta")
|
354 |
+
else:
|
355 |
+
# Normal ürün araması - tüm terimler eşleşmeli
|
356 |
+
# Ama beden terimi varsa özel kontrol yap
|
357 |
+
if has_size_query:
|
358 |
+
# Beden hariç diğer terimleri kontrol et
|
359 |
+
non_size_terms = [t for t in search_terms if t != size_query]
|
360 |
+
product_matches = all(term in product_title for term in non_size_terms)
|
361 |
+
|
362 |
+
# Beden kontrolü - daha esnek
|
363 |
+
size_matches = size_query in product_title.split() or f'({size_query})' in product_title or f' {size_query} ' in product_title or product_title.endswith(f' {size_query}')
|
364 |
+
|
365 |
+
if product_matches and size_matches:
|
366 |
+
qty = int(product.get('qty', 0))
|
367 |
+
stock = int(product.get('stock', 0))
|
368 |
+
actual_stock = max(qty, stock)
|
369 |
+
|
370 |
+
if actual_stock > 0:
|
371 |
+
if is_dsw:
|
372 |
+
dsw_stock_count += actual_stock
|
373 |
+
continue
|
374 |
+
|
375 |
+
# Varyant bilgisini göster
|
376 |
+
variant_info = original_title
|
377 |
+
possible_names = [
|
378 |
+
product_name.upper(),
|
379 |
+
product_name.lower(),
|
380 |
+
product_name.title(),
|
381 |
+
product_name.upper().replace('I', 'İ'),
|
382 |
+
product_name.upper().replace('İ', 'I'),
|
383 |
+
]
|
384 |
+
|
385 |
+
if 'fx sport' in product_name.lower():
|
386 |
+
possible_names.extend(['FX Sport AL 3', 'FX SPORT AL 3', 'Fx Sport Al 3'])
|
387 |
+
|
388 |
+
for possible_name in possible_names:
|
389 |
+
variant_info = variant_info.replace(possible_name, '').strip()
|
390 |
+
|
391 |
+
variant_info = ' '.join(variant_info.split())
|
392 |
+
|
393 |
+
if variant_info and variant_info != original_title:
|
394 |
+
warehouse_variants.append(f"{variant_info}: ✓ Stokta")
|
395 |
+
else:
|
396 |
+
warehouse_variants.append(f"{original_title}: ✓ Stokta")
|
397 |
+
else:
|
398 |
+
# Beden sorgusu yoksa normal kontrol
|
399 |
+
if all(term in product_title for term in search_terms):
|
400 |
+
qty = int(product.get('qty', 0))
|
401 |
+
stock = int(product.get('stock', 0))
|
402 |
+
actual_stock = max(qty, stock)
|
403 |
+
|
404 |
+
if actual_stock > 0:
|
405 |
+
if is_dsw:
|
406 |
+
dsw_stock_count += actual_stock
|
407 |
+
continue
|
408 |
+
|
409 |
+
variant_info = original_title
|
410 |
+
possible_names = [
|
411 |
+
product_name.upper(),
|
412 |
+
product_name.lower(),
|
413 |
+
product_name.title(),
|
414 |
+
product_name.upper().replace('I', 'İ'),
|
415 |
+
product_name.upper().replace('İ', 'I'),
|
416 |
+
]
|
417 |
+
|
418 |
+
if 'fx sport' in product_name.lower():
|
419 |
+
possible_names.extend(['FX Sport AL 3', 'FX SPORT AL 3', 'Fx Sport Al 3'])
|
420 |
+
|
421 |
+
for possible_name in possible_names:
|
422 |
+
variant_info = variant_info.replace(possible_name, '').strip()
|
423 |
+
|
424 |
+
variant_info = ' '.join(variant_info.split())
|
425 |
+
|
426 |
+
if variant_info and variant_info != original_title:
|
427 |
+
warehouse_variants.append(f"{variant_info}: ✓ Stokta")
|
428 |
+
else:
|
429 |
+
warehouse_variants.append(f"{original_title}: ✓ Stokta")
|
430 |
+
|
431 |
+
# Sonuç döndür
|
432 |
+
if warehouse_variants and not is_dsw:
|
433 |
+
return {'warehouse': warehouse_name, 'variants': warehouse_variants, 'is_dsw': False}
|
434 |
+
elif dsw_stock_count > 0:
|
435 |
+
return {'dsw_stock': dsw_stock_count, 'is_dsw': True}
|
436 |
+
|
437 |
+
return None
|
438 |
+
|
439 |
+
except Exception:
|
440 |
+
return None
|
441 |
+
|
442 |
+
def get_realtime_stock_parallel(product_name):
|
443 |
+
"""API'den gerçek zamanlı stok bilgisini çek - Paralel versiyon with cache"""
|
444 |
+
try:
|
445 |
+
# Cache kontrolü
|
446 |
+
cache_key = normalize_turkish(product_name).lower()
|
447 |
+
current_time = time.time()
|
448 |
+
|
449 |
+
if cache_key in stock_cache:
|
450 |
+
cached_data, cached_time = stock_cache[cache_key]
|
451 |
+
# Cache hala geçerli mi?
|
452 |
+
if current_time - cached_time < CACHE_DURATION:
|
453 |
+
logger.info(f"Cache'den döndürülüyor: {product_name}")
|
454 |
+
return cached_data
|
455 |
+
|
456 |
+
# Önce mağaza listesini al
|
457 |
+
warehouses_url = f"{STOCK_API_BASE}?action=warehouses&endpoint=warehouses"
|
458 |
+
warehouses_response = requests.get(warehouses_url, timeout=3, verify=False)
|
459 |
+
|
460 |
+
if warehouses_response.status_code != 200:
|
461 |
+
logger.error(f"Mağaza listesi alınamadı: {warehouses_response.status_code}")
|
462 |
+
return None
|
463 |
+
|
464 |
+
warehouses_data = warehouses_response.json()
|
465 |
+
|
466 |
+
# API yanıtını kontrol et
|
467 |
+
if 'data' not in warehouses_data or 'warehouses' not in warehouses_data['data']:
|
468 |
+
logger.error("Mağaza verisi bulunamadı")
|
469 |
+
return None
|
470 |
+
|
471 |
+
warehouses = warehouses_data['data']['warehouses']
|
472 |
+
|
473 |
+
# Ürün adını normalize et
|
474 |
+
search_terms = normalize_turkish(product_name).lower().split()
|
475 |
+
logger.info(f"Aranan ürün: {product_name} -> {search_terms}")
|
476 |
+
|
477 |
+
stock_info = {}
|
478 |
+
total_dsw_stock = 0
|
479 |
+
total_stock = 0
|
480 |
+
|
481 |
+
# Paralel olarak tüm mağazaları sorgula
|
482 |
+
with ThreadPoolExecutor(max_workers=10) as executor:
|
483 |
+
# Tüm mağazalar için görev oluştur
|
484 |
+
futures = {
|
485 |
+
executor.submit(fetch_warehouse_inventory, warehouse, product_name, search_terms): warehouse
|
486 |
+
for warehouse in warehouses
|
487 |
+
}
|
488 |
+
|
489 |
+
# Sonuçları topla
|
490 |
+
for future in as_completed(futures):
|
491 |
+
result = future.result()
|
492 |
+
if result:
|
493 |
+
if result.get('is_dsw'):
|
494 |
+
total_dsw_stock += result.get('dsw_stock', 0)
|
495 |
+
else:
|
496 |
+
warehouse_name = result['warehouse']
|
497 |
+
stock_info[warehouse_name] = result['variants']
|
498 |
+
total_stock += 1 # En az bir mağazada var
|
499 |
+
|
500 |
+
# Sonucu oluştur
|
501 |
+
if not stock_info:
|
502 |
+
# Mağazada yok ama DSW'de varsa
|
503 |
+
if total_dsw_stock > 0:
|
504 |
+
result = f"{product_name}: Şu anda mağazalarda stokta yok, ancak yakında gelecek. Ön sipariş verebilirsiniz."
|
505 |
+
else:
|
506 |
+
result = f"{product_name}: Şu anda hiçbir mağazada stokta bulunmuyor."
|
507 |
+
else:
|
508 |
+
# Minimal prompt oluştur - varyant detaylarıyla
|
509 |
+
prompt_lines = [f"{product_name} stok durumu:"]
|
510 |
+
for warehouse, variants in stock_info.items():
|
511 |
+
if isinstance(variants, list):
|
512 |
+
prompt_lines.append(f"- {warehouse}:")
|
513 |
+
for variant in variants:
|
514 |
+
prompt_lines.append(f" • {variant}")
|
515 |
+
else:
|
516 |
+
prompt_lines.append(f"- {warehouse}: {variants}")
|
517 |
+
|
518 |
+
# Güvenlik: Toplam adet bilgisi gösterme
|
519 |
+
if total_stock > 0:
|
520 |
+
prompt_lines.append(f"✓ Ürün stokta mevcut")
|
521 |
+
|
522 |
+
result = "\n".join(prompt_lines)
|
523 |
+
|
524 |
+
# Sonucu cache'e kaydet
|
525 |
+
stock_cache[cache_key] = (result, current_time)
|
526 |
+
|
527 |
+
return result
|
528 |
+
|
529 |
+
except Exception as e:
|
530 |
+
logger.error(f"API hatası: {e}")
|
531 |
+
return None
|
532 |
+
|
533 |
+
def is_stock_query(message):
|
534 |
+
"""Mesajın stok sorgusu olup olmadığını kontrol et"""
|
535 |
+
stock_keywords = ['stok', 'stock', 'var mı', 'mevcut mu', 'kaç adet',
|
536 |
+
'kaç tane', 'bulunuyor mu', 'hangi mağaza',
|
537 |
+
'nerede var', 'beden', 'numara']
|
538 |
+
message_lower = message.lower()
|
539 |
+
return any(keyword in message_lower for keyword in stock_keywords)
|
540 |
+
|
541 |
+
# Sistem mesajları - Modüler prompts'tan yükle
|
542 |
+
def get_system_messages():
|
543 |
+
return get_prompt_content_only() # prompts.py'dan yükle
|
544 |
+
|
545 |
+
# ===============================
|
546 |
+
# SOHBET HAFIZASI SİSTEMİ
|
547 |
+
# ===============================
|
548 |
+
|
549 |
+
# Sohbet hafızası için basit bir dictionary
|
550 |
+
conversation_memory = {}
|
551 |
+
|
552 |
+
def get_conversation_context(phone_number):
|
553 |
+
"""Kullanıcının sohbet geçmişini getir"""
|
554 |
+
if phone_number not in conversation_memory:
|
555 |
+
conversation_memory[phone_number] = {
|
556 |
+
"messages": [],
|
557 |
+
"current_category": None,
|
558 |
+
"last_activity": None
|
559 |
+
}
|
560 |
+
return conversation_memory[phone_number]
|
561 |
+
|
562 |
+
def add_to_conversation(phone_number, user_message, ai_response):
|
563 |
+
"""Sohbet geçmişine ekle"""
|
564 |
+
import datetime
|
565 |
+
|
566 |
+
context = get_conversation_context(phone_number)
|
567 |
+
context["last_activity"] = datetime.datetime.now()
|
568 |
+
|
569 |
+
context["messages"].append({
|
570 |
+
"user": user_message,
|
571 |
+
"ai": ai_response,
|
572 |
+
"timestamp": datetime.datetime.now()
|
573 |
+
})
|
574 |
+
|
575 |
+
# Sadece son 10 mesajı tut
|
576 |
+
if len(context["messages"]) > 10:
|
577 |
+
context["messages"] = context["messages"][-10:]
|
578 |
+
|
579 |
+
detect_category(phone_number, user_message, ai_response)
|
580 |
+
|
581 |
+
def detect_category(phone_number, user_message, ai_response):
|
582 |
+
"""Konuşulan kategoriyi tespit et"""
|
583 |
+
context = get_conversation_context(phone_number)
|
584 |
+
|
585 |
+
categories = {
|
586 |
+
"marlin": ["marlin", "marlin+"],
|
587 |
+
"madone": ["madone"],
|
588 |
+
"emonda": ["emonda", "émonda"],
|
589 |
+
"domane": ["domane"],
|
590 |
+
"checkpoint": ["checkpoint"],
|
591 |
+
"fuel": ["fuel", "fuel ex", "fuel exe"],
|
592 |
+
"procaliber": ["procaliber"],
|
593 |
+
"supercaliber": ["supercaliber"],
|
594 |
+
"fx": ["fx"],
|
595 |
+
"ds": ["ds", "dual sport"],
|
596 |
+
"powerfly": ["powerfly"],
|
597 |
+
"rail": ["rail"],
|
598 |
+
"verve": ["verve"],
|
599 |
+
"townie": ["townie"]
|
600 |
+
}
|
601 |
+
|
602 |
+
user_lower = user_message.lower()
|
603 |
+
for category, keywords in categories.items():
|
604 |
+
for keyword in keywords:
|
605 |
+
if keyword in user_lower:
|
606 |
+
context["current_category"] = category
|
607 |
+
print(f"🎯 Kategori tespit edildi: {category} ({phone_number})")
|
608 |
+
return category
|
609 |
+
|
610 |
+
return context.get("current_category")
|
611 |
+
|
612 |
+
def build_context_messages(phone_number, current_message):
|
613 |
+
"""Sohbet geçmişi ile sistem mesajlarını oluştur"""
|
614 |
+
context = get_conversation_context(phone_number)
|
615 |
+
system_messages = get_system_messages()
|
616 |
+
|
617 |
+
# Mevcut kategori varsa, sistem mesajına ekle
|
618 |
+
if context.get("current_category"):
|
619 |
+
category_msg = f"Kullanıcı şu anda {context['current_category'].upper()} kategorisi hakkında konuşuyor. Tüm cevaplarını bu kategori bağlamında ver. Kullanıcı yeni bir kategori belirtmediği sürece {context['current_category']} hakkında bilgi vermek istediğini varsay."
|
620 |
+
system_messages.append({"role": "system", "content": category_msg})
|
621 |
+
|
622 |
+
# Son 3 mesaj alışverişini ekle
|
623 |
+
recent_messages = context["messages"][-3:] if context["messages"] else []
|
624 |
+
|
625 |
+
all_messages = system_messages.copy()
|
626 |
+
|
627 |
+
# Geçmiş mesajları ekle
|
628 |
+
for msg in recent_messages:
|
629 |
+
all_messages.append({"role": "user", "content": msg["user"]})
|
630 |
+
all_messages.append({"role": "assistant", "content": msg["ai"]})
|
631 |
+
|
632 |
+
# Mevcut mesajı ekle
|
633 |
+
all_messages.append({"role": "user", "content": current_message})
|
634 |
+
|
635 |
+
return all_messages
|
636 |
+
|
637 |
+
def process_whatsapp_message_with_memory(user_message, phone_number):
|
638 |
+
"""Hafızalı WhatsApp mesaj işleme"""
|
639 |
+
try:
|
640 |
+
# 🧠 Pasif profil analizi - kullanıcı mesajını analiz et
|
641 |
+
profile_analysis = analyze_user_message(phone_number, user_message)
|
642 |
+
logger.info(f"📊 Profil analizi: {phone_number} -> {profile_analysis}")
|
643 |
+
|
644 |
+
# 🎯 Kişiselleştirilmiş öneriler kontrolü
|
645 |
+
if any(keyword in user_message.lower() for keyword in ["öneri", "öner", "tavsiye", "ne önerirsin"]):
|
646 |
+
personalized = get_personalized_recommendations(phone_number, products)
|
647 |
+
if personalized.get("personalized") and personalized.get("recommendations"):
|
648 |
+
# Kullanıcı profiline göre özelleştirilmiş cevap hazırla
|
649 |
+
profile_summary = get_user_profile_summary(phone_number)
|
650 |
+
custom_response = create_personalized_response(personalized, profile_summary)
|
651 |
+
return extract_product_info_whatsapp(custom_response)
|
652 |
+
|
653 |
+
# Enhanced features kaldırıldı - GPT-4 doğal dil anlama kullanacak
|
654 |
+
|
655 |
+
# STOK SORGUSU KONTROLÜ
|
656 |
+
if is_stock_query(user_message):
|
657 |
+
logger.info("Stok sorgusu algılandı, API'den veri çekiliyor...")
|
658 |
+
|
659 |
+
# Mesajdan ürün adını çıkarmaya çalış
|
660 |
+
product_words = []
|
661 |
+
skip_words = ['stok', 'stock', 'kaç', 'adet', 'tane', 'var', 'mı', 'mi',
|
662 |
+
'mevcut', 'mu', 'bulunuyor', 'hangi', 'mağaza', 'nerede',
|
663 |
+
'durumu', 'stoklarda', 'stokta', 'için', 've', 'ile', 'toplam', 'toplamda',
|
664 |
+
'fiyat', 'fiyatı', 'ne', 'nedir', 'kadar', 'beden', 'bedeni', 'bedenli']
|
665 |
+
|
666 |
+
# Beden terimleri - bunları skip etmemeliyiz
|
667 |
+
size_terms = ['xs', 's', 'm', 'ml', 'l', 'xl', 'xxl', '2xl', '3xl', 'small', 'medium', 'large',
|
668 |
+
'44', '46', '48', '50', '52', '54', '56', '58', '60']
|
669 |
+
|
670 |
+
for word in user_message.lower().split():
|
671 |
+
if word not in skip_words:
|
672 |
+
product_words.append(word)
|
673 |
+
|
674 |
+
if product_words:
|
675 |
+
product_name = ' '.join(product_words)
|
676 |
+
|
677 |
+
# Sadece beden sorgusu mu kontrol et
|
678 |
+
is_only_size = len(product_words) == 1 and product_words[0].lower() in size_terms
|
679 |
+
|
680 |
+
if is_only_size:
|
681 |
+
product_name = product_words[0].lower()
|
682 |
+
logger.info(f"Sadece beden sorgusu: {product_name}")
|
683 |
+
|
684 |
+
# API'den stok bilgisi al
|
685 |
+
stock_info = get_realtime_stock_parallel(product_name)
|
686 |
+
if stock_info:
|
687 |
+
# WhatsApp için formatla
|
688 |
+
formatted_response = extract_product_info_whatsapp(stock_info)
|
689 |
+
|
690 |
+
# Sohbet geçmişine ekle
|
691 |
+
add_to_conversation(phone_number, user_message, formatted_response)
|
692 |
+
|
693 |
+
return formatted_response
|
694 |
+
|
695 |
+
# Sohbet geçmişi ile sistem mesajlarını oluştur
|
696 |
+
messages = build_context_messages(phone_number, user_message)
|
697 |
+
|
698 |
+
# 🎯 Profil bilgilerini sistem mesajlarına ekle
|
699 |
+
profile_summary = get_user_profile_summary(phone_number)
|
700 |
+
if profile_summary.get("exists") and profile_summary.get("confidence", 0) > 0.3:
|
701 |
+
profile_context = create_profile_context_message(profile_summary)
|
702 |
+
messages.append({"role": "system", "content": profile_context})
|
703 |
+
|
704 |
+
# 🔍 BF Space: Use improved product search if available
|
705 |
+
product_found_improved = False
|
706 |
+
if USE_IMPROVED_SEARCH and improved_whatsapp_bot:
|
707 |
+
try:
|
708 |
+
product_result = improved_whatsapp_bot.process_message(user_message)
|
709 |
+
if product_result['is_product_query'] and product_result['response']:
|
710 |
+
# Use improved search response directly
|
711 |
+
messages.append({
|
712 |
+
"role": "system",
|
713 |
+
"content": f"ÜRÜN BİLGİSİ (BF Space):\n{product_result['response']}\n\nSADECE bu bilgileri kullanarak kullanıcıya yardımcı ol. Bu bilgiler dışında ek bilgi ekleme."
|
714 |
+
})
|
715 |
+
product_found_improved = True
|
716 |
+
logger.info("✅ BF Space: Improved product search used")
|
717 |
+
except Exception as e:
|
718 |
+
logger.error(f"❌ BF Space: Improved search error: {e}")
|
719 |
+
|
720 |
+
# Fallback to basic search if improved search didn't work
|
721 |
+
if not product_found_improved:
|
722 |
+
# Ürün bilgilerini kontrol et ve ekle (basic search)
|
723 |
+
input_words = user_message.lower().split()
|
724 |
+
for product_info in products:
|
725 |
+
if product_info[0] in input_words:
|
726 |
+
if product_info[1][0] == "stokta":
|
727 |
+
normal_price = f"Fiyat: {product_info[1][1]} TL"
|
728 |
+
if product_info[1][3]:
|
729 |
+
eft_price = f"Havale: {product_info[1][3]} TL"
|
730 |
+
price_info = f"{normal_price}, {eft_price}"
|
731 |
+
else:
|
732 |
+
price_info = normal_price
|
733 |
+
|
734 |
+
new_msg = f"{product_info[2]} {product_info[1][0]} - {price_info}"
|
735 |
+
else:
|
736 |
+
new_msg = f"{product_info[2]} {product_info[1][0]}"
|
737 |
+
messages.append({"role": "system", "content": new_msg})
|
738 |
+
break # Avoid duplicates
|
739 |
+
|
740 |
+
if not OPENAI_API_KEY:
|
741 |
+
return "OpenAI API anahtarı eksik. Lütfen environment variables'ları kontrol edin."
|
742 |
+
|
743 |
+
payload = {
|
744 |
+
"model": "gpt-5-chat-latest",
|
745 |
+
"messages": messages,
|
746 |
+
"temperature": 0,
|
747 |
+
"max_tokens": 800,
|
748 |
+
"stream": False,
|
749 |
+
}
|
750 |
+
|
751 |
+
headers = {
|
752 |
+
"Content-Type": "application/json",
|
753 |
+
"Authorization": f"Bearer {OPENAI_API_KEY}"
|
754 |
+
}
|
755 |
+
|
756 |
+
response = requests.post(API_URL, headers=headers, json=payload)
|
757 |
+
if response.status_code == 200:
|
758 |
+
result = response.json()
|
759 |
+
ai_response = result['choices'][0]['message']['content']
|
760 |
+
|
761 |
+
# WhatsApp için resim URL'lerini formatla
|
762 |
+
formatted_response = extract_product_info_whatsapp(ai_response)
|
763 |
+
|
764 |
+
# Sohbet geçmişine ekle
|
765 |
+
add_to_conversation(phone_number, user_message, formatted_response)
|
766 |
+
|
767 |
+
return formatted_response
|
768 |
+
else:
|
769 |
+
print(f"OpenAI API Error: {response.status_code} - {response.text}")
|
770 |
+
return f"API hatası: {response.status_code}. Lütfen daha sonra tekrar deneyin."
|
771 |
+
|
772 |
+
except Exception as e:
|
773 |
+
print(f"❌ WhatsApp mesaj işleme hatası: {e}")
|
774 |
+
return "Teknik bir sorun oluştu. Lütfen daha sonra tekrar deneyin."
|
775 |
+
|
776 |
+
def create_profile_context_message(profile_summary):
|
777 |
+
"""Profil bilgilerini sistem mesajına çevir"""
|
778 |
+
context_parts = []
|
779 |
+
|
780 |
+
preferences = profile_summary.get("preferences", {})
|
781 |
+
behavior = profile_summary.get("behavior", {})
|
782 |
+
|
783 |
+
# Bütçe bilgisi
|
784 |
+
if preferences.get("budget_min") and preferences.get("budget_max"):
|
785 |
+
budget_min = preferences["budget_min"]
|
786 |
+
budget_max = preferences["budget_max"]
|
787 |
+
context_parts.append(f"Kullanıcının bütçesi: {budget_min:,}-{budget_max:,} TL")
|
788 |
+
|
789 |
+
# Kategori tercihleri
|
790 |
+
if preferences.get("categories"):
|
791 |
+
categories = ", ".join(preferences["categories"])
|
792 |
+
context_parts.append(f"İlgilendiği kategoriler: {categories}")
|
793 |
+
|
794 |
+
# Kullanım amacı
|
795 |
+
if preferences.get("usage_purpose"):
|
796 |
+
purposes = ", ".join(preferences["usage_purpose"])
|
797 |
+
context_parts.append(f"Kullanım amacı: {purposes}")
|
798 |
+
|
799 |
+
# Davranış kalıpları
|
800 |
+
if behavior.get("price_sensitive"):
|
801 |
+
context_parts.append("Fiyata duyarlı bir kullanıcı")
|
802 |
+
if behavior.get("tech_interested"):
|
803 |
+
context_parts.append("Teknik detaylarla ilgilenen bir kullanıcı")
|
804 |
+
if behavior.get("comparison_lover"):
|
805 |
+
context_parts.append("Karşılaştırma yapmayı seven bir kullanıcı")
|
806 |
+
|
807 |
+
# Etkileşim stili
|
808 |
+
interaction_style = profile_summary.get("interaction_style", "balanced")
|
809 |
+
style_descriptions = {
|
810 |
+
"analytical": "Detaylı ve analitik bilgi bekleyen",
|
811 |
+
"budget_conscious": "Bütçe odaklı ve ekonomik seçenekleri arayan",
|
812 |
+
"technical": "Teknik özellikler ve spesifikasyonlarla ilgilenen",
|
813 |
+
"decisive": "Hızlı karar veren ve özet bilgi isteyen",
|
814 |
+
"balanced": "Dengeli yaklaşım sergileyen"
|
815 |
+
}
|
816 |
+
context_parts.append(f"{style_descriptions.get(interaction_style, 'balanced')} bir kullanıcı")
|
817 |
+
|
818 |
+
if context_parts:
|
819 |
+
return f"Kullanıcı profili: {'. '.join(context_parts)}. Bu bilgileri göz önünde bulundurarak cevap ver."
|
820 |
+
return ""
|
821 |
+
|
822 |
+
def create_personalized_response(personalized_data, profile_summary):
|
823 |
+
"""Kişiselleştirilmiş öneri cevabı oluştur"""
|
824 |
+
response_parts = []
|
825 |
+
|
826 |
+
# Kullanıcı stiline göre selamlama
|
827 |
+
interaction_style = profile_summary.get("interaction_style", "balanced")
|
828 |
+
if interaction_style == "analytical":
|
829 |
+
response_parts.append("🔍 Profilinizi analiz ederek sizin için en uygun seçenekleri belirledim:")
|
830 |
+
elif interaction_style == "budget_conscious":
|
831 |
+
response_parts.append("💰 Bütçenize uygun en iyi seçenekleri hazırladım:")
|
832 |
+
elif interaction_style == "technical":
|
833 |
+
response_parts.append("⚙️ Teknik tercihlerinize göre önerilerim:")
|
834 |
+
else:
|
835 |
+
response_parts.append("🎯 Size özel seçtiklerim:")
|
836 |
+
|
837 |
+
# Önerileri listele
|
838 |
+
recommendations = personalized_data.get("recommendations", [])[:3] # İlk 3 öneri
|
839 |
+
|
840 |
+
if recommendations:
|
841 |
+
response_parts.append("\n")
|
842 |
+
for i, product in enumerate(recommendations, 1):
|
843 |
+
name, item_info, full_name = product
|
844 |
+
price = item_info[1] if len(item_info) > 1 else "Fiyat yok"
|
845 |
+
response_parts.append(f"**{i}. {full_name}**")
|
846 |
+
response_parts.append(f"💰 Fiyat: {price} TL")
|
847 |
+
response_parts.append("")
|
848 |
+
|
849 |
+
# Profil bazlı açıklama
|
850 |
+
preferences = profile_summary.get("preferences", {})
|
851 |
+
if preferences.get("categories"):
|
852 |
+
category = preferences["categories"][0]
|
853 |
+
response_parts.append(f"Bu öneriler {category} kategorisindeki ilginizi ve tercihlerinizi dikkate alarak hazırlandı.")
|
854 |
+
|
855 |
+
return "\n".join(response_parts)
|
856 |
+
|
857 |
+
def split_long_message(message, max_length=1600):
|
858 |
+
"""Uzun mesajları WhatsApp için uygun parçalara böler"""
|
859 |
+
if len(message) <= max_length:
|
860 |
+
return [message]
|
861 |
+
|
862 |
+
parts = []
|
863 |
+
remaining = message
|
864 |
+
|
865 |
+
while len(remaining) > max_length:
|
866 |
+
cut_point = max_length
|
867 |
+
|
868 |
+
# Geriye doğru git ve uygun kesme noktası ara
|
869 |
+
for i in range(max_length, max_length - 200, -1):
|
870 |
+
if i < len(remaining) and remaining[i] in ['.', '!', '?', '\n']:
|
871 |
+
cut_point = i + 1
|
872 |
+
break
|
873 |
+
elif i < len(remaining) and remaining[i] in [' ', ',', ';']:
|
874 |
+
cut_point = i
|
875 |
+
|
876 |
+
parts.append(remaining[:cut_point].strip())
|
877 |
+
remaining = remaining[cut_point:].strip()
|
878 |
+
|
879 |
+
if remaining:
|
880 |
+
parts.append(remaining)
|
881 |
+
|
882 |
+
return parts
|
883 |
+
|
884 |
+
# ===============================
|
885 |
+
# HAFIZA SİSTEMİ SONU
|
886 |
+
# ===============================
|
887 |
+
|
888 |
+
# WhatsApp mesajı işleme (eski fonksiyon - yedek için)
|
889 |
+
def process_whatsapp_message(user_message):
|
890 |
+
try:
|
891 |
+
system_messages = get_system_messages()
|
892 |
+
|
893 |
+
# 🔍 BF Space: Use improved product search if available (backup function)
|
894 |
+
product_found_improved = False
|
895 |
+
if USE_IMPROVED_SEARCH and improved_whatsapp_bot:
|
896 |
+
try:
|
897 |
+
product_result = improved_whatsapp_bot.process_message(user_message)
|
898 |
+
if product_result['is_product_query'] and product_result['response']:
|
899 |
+
system_messages.append({
|
900 |
+
"role": "system",
|
901 |
+
"content": f"ÜRÜN BİLGİSİ (BF Space Backup):\n{product_result['response']}\n\nSADECE bu bilgileri kullanarak kullanıcıya yardımcı ol. Bu bilgiler dışında ek bilgi ekleme."
|
902 |
+
})
|
903 |
+
product_found_improved = True
|
904 |
+
except Exception as e:
|
905 |
+
print(f"BF Space backup: Improved search error: {e}")
|
906 |
+
|
907 |
+
# Fallback to basic search
|
908 |
+
if not product_found_improved:
|
909 |
+
# Ürün bilgilerini kontrol et (basic search)
|
910 |
+
input_words = user_message.lower().split()
|
911 |
+
for product_info in products:
|
912 |
+
if product_info[0] in input_words:
|
913 |
+
if product_info[1][0] == "stokta":
|
914 |
+
normal_price = f"Fiyat: {product_info[1][1]} TL"
|
915 |
+
if product_info[1][3]:
|
916 |
+
eft_price = f"Havale: {product_info[1][3]} TL"
|
917 |
+
price_info = f"{normal_price}, {eft_price}"
|
918 |
+
else:
|
919 |
+
price_info = normal_price
|
920 |
+
|
921 |
+
new_msg = f"{product_info[2]} {product_info[1][0]} - {price_info}"
|
922 |
+
else:
|
923 |
+
new_msg = f"{product_info[2]} {product_info[1][0]}"
|
924 |
+
system_messages.append({"role": "system", "content": new_msg})
|
925 |
+
break
|
926 |
+
|
927 |
+
messages = system_messages + [{"role": "user", "content": user_message}]
|
928 |
+
|
929 |
+
if not OPENAI_API_KEY:
|
930 |
+
return "OpenAI API anahtarı eksik. Lütfen environment variables'ları kontrol edin."
|
931 |
+
|
932 |
+
payload = {
|
933 |
+
"model": "gpt-5-chat-latest",
|
934 |
+
"messages": messages,
|
935 |
+
"temperature": 0,
|
936 |
+
"max_tokens": 800,
|
937 |
+
"stream": False,
|
938 |
+
}
|
939 |
+
|
940 |
+
headers = {
|
941 |
+
"Content-Type": "application/json",
|
942 |
+
"Authorization": f"Bearer {OPENAI_API_KEY}"
|
943 |
+
}
|
944 |
+
|
945 |
+
response = requests.post(API_URL, headers=headers, json=payload)
|
946 |
+
if response.status_code == 200:
|
947 |
+
result = response.json()
|
948 |
+
return result['choices'][0]['message']['content']
|
949 |
+
else:
|
950 |
+
print(f"OpenAI API Error: {response.status_code} - {response.text}")
|
951 |
+
return f"API hatası: {response.status_code}. Lütfen daha sonra tekrar deneyin."
|
952 |
+
|
953 |
+
except Exception as e:
|
954 |
+
print(f"❌ WhatsApp mesaj işleme hatası: {e}")
|
955 |
+
return "Teknik bir sorun oluştu. Lütfen daha sonra tekrar deneyin."
|
956 |
+
|
957 |
+
# FastAPI uygulaması
|
958 |
+
app = FastAPI()
|
959 |
+
|
960 |
+
@app.post("/whatsapp-webhook")
|
961 |
+
async def whatsapp_webhook(request: Request):
|
962 |
+
try:
|
963 |
+
form_data = await request.form()
|
964 |
+
|
965 |
+
from_number = form_data.get('From')
|
966 |
+
to_number = form_data.get('To')
|
967 |
+
message_body = form_data.get('Body')
|
968 |
+
message_status = form_data.get('MessageStatus')
|
969 |
+
|
970 |
+
print(f"📱 Webhook - From: {from_number}, Body: {message_body}, Status: {message_status}")
|
971 |
+
|
972 |
+
# Durum güncellemelerini ignore et
|
973 |
+
if message_status in ['sent', 'delivered', 'read', 'failed']:
|
974 |
+
return {"status": "ignored", "message": f"Status: {message_status}"}
|
975 |
+
|
976 |
+
# Giden mesajları ignore et
|
977 |
+
if to_number != TWILIO_WHATSAPP_NUMBER:
|
978 |
+
return {"status": "ignored", "message": "Outgoing message"}
|
979 |
+
|
980 |
+
# Boş mesaj kontrolü
|
981 |
+
if not message_body or message_body.strip() == "":
|
982 |
+
return {"status": "ignored", "message": "Empty message"}
|
983 |
+
|
984 |
+
print(f"✅ MESAJ ALINDI: {from_number} -> {message_body}")
|
985 |
+
|
986 |
+
if not twilio_client:
|
987 |
+
return {"status": "error", "message": "Twilio yapılandırması eksik"}
|
988 |
+
|
989 |
+
# HAFIZALİ MESAJ İŞLEME
|
990 |
+
ai_response = process_whatsapp_message_with_memory(message_body, from_number)
|
991 |
+
|
992 |
+
# Mesajı parçalara böl
|
993 |
+
message_parts = split_long_message(ai_response, max_length=1600)
|
994 |
+
|
995 |
+
sent_messages = []
|
996 |
+
|
997 |
+
# Her parçayı sırayla gönder
|
998 |
+
for i, part in enumerate(message_parts):
|
999 |
+
if len(message_parts) > 1:
|
1000 |
+
if i == 0:
|
1001 |
+
part = f"{part}\n\n(1/{len(message_parts)})"
|
1002 |
+
elif i == len(message_parts) - 1:
|
1003 |
+
part = f"({i+1}/{len(message_parts)})\n\n{part}"
|
1004 |
+
else:
|
1005 |
+
part = f"({i+1}/{len(message_parts)})\n\n{part}"
|
1006 |
+
|
1007 |
+
# WhatsApp'a gönder
|
1008 |
+
message = twilio_client.messages.create(
|
1009 |
+
messaging_service_sid=TWILIO_MESSAGING_SERVICE_SID,
|
1010 |
+
body=part,
|
1011 |
+
to=from_number
|
1012 |
+
)
|
1013 |
+
|
1014 |
+
sent_messages.append(message.sid)
|
1015 |
+
|
1016 |
+
if i < len(message_parts) - 1:
|
1017 |
+
import time
|
1018 |
+
time.sleep(0.5)
|
1019 |
+
|
1020 |
+
print(f"✅ {len(message_parts)} PARÇA GÖNDERİLDİ")
|
1021 |
+
|
1022 |
+
# Debug için mevcut kategoriyi logla
|
1023 |
+
context = get_conversation_context(from_number)
|
1024 |
+
if context.get("current_category"):
|
1025 |
+
print(f"💭 Aktif kategori: {context['current_category']}")
|
1026 |
+
|
1027 |
+
return {
|
1028 |
+
"status": "success",
|
1029 |
+
"message_parts": len(message_parts),
|
1030 |
+
"message_sids": sent_messages,
|
1031 |
+
"current_category": context.get("current_category")
|
1032 |
+
}
|
1033 |
+
|
1034 |
+
except Exception as e:
|
1035 |
+
print(f"❌ Webhook hatası: {str(e)}")
|
1036 |
+
return {"status": "error", "message": str(e)}
|
1037 |
+
|
1038 |
+
@app.get("/")
|
1039 |
+
async def root():
|
1040 |
+
return {"message": "Trek WhatsApp Bot çalışıyor!", "status": "active"}
|
1041 |
+
|
1042 |
+
# Hafızayı temizleme endpoint'i
|
1043 |
+
@app.get("/clear-memory/{phone_number}")
|
1044 |
+
async def clear_memory(phone_number: str):
|
1045 |
+
"""Belirli bir telefon numarasının hafızasını temizle"""
|
1046 |
+
if phone_number in conversation_memory:
|
1047 |
+
del conversation_memory[phone_number]
|
1048 |
+
return {"status": "success", "message": f"{phone_number} hafızası temizlendi"}
|
1049 |
+
return {"status": "info", "message": "Hafıza bulunamadı"}
|
1050 |
+
|
1051 |
+
# Tüm hafızayı görme endpoint'i
|
1052 |
+
@app.get("/debug-memory")
|
1053 |
+
async def debug_memory():
|
1054 |
+
"""Tüm hafızay�� görüntüle (debug için)"""
|
1055 |
+
memory_info = {}
|
1056 |
+
for phone, context in conversation_memory.items():
|
1057 |
+
memory_info[phone] = {
|
1058 |
+
"current_category": context.get("current_category"),
|
1059 |
+
"message_count": len(context.get("messages", [])),
|
1060 |
+
"last_activity": str(context.get("last_activity"))
|
1061 |
+
}
|
1062 |
+
return {"conversation_memory": memory_info}
|
1063 |
+
|
1064 |
+
# Profil bilgilerini görme endpoint'i
|
1065 |
+
@app.get("/debug-profile/{phone_number}")
|
1066 |
+
async def debug_profile(phone_number: str):
|
1067 |
+
"""Belirli kullanıcının profil bilgilerini görüntüle"""
|
1068 |
+
profile_summary = get_user_profile_summary(phone_number)
|
1069 |
+
return {"phone_number": phone_number, "profile": profile_summary}
|
1070 |
+
|
1071 |
+
# Tüm profilleri görme endpoint'i
|
1072 |
+
@app.get("/debug-profiles")
|
1073 |
+
async def debug_profiles():
|
1074 |
+
"""Tüm kullanıcı profillerini görüntüle"""
|
1075 |
+
from whatsapp_passive_profiler import passive_profiler
|
1076 |
+
all_profiles = {}
|
1077 |
+
for phone_number in passive_profiler.profiles.keys():
|
1078 |
+
all_profiles[phone_number] = get_user_profile_summary(phone_number)
|
1079 |
+
return {"profiles": all_profiles}
|
1080 |
+
|
1081 |
+
@app.get("/health")
|
1082 |
+
async def health():
|
1083 |
+
return {
|
1084 |
+
"status": "healthy",
|
1085 |
+
"twilio_configured": twilio_client is not None,
|
1086 |
+
"openai_configured": OPENAI_API_KEY is not None,
|
1087 |
+
"products_loaded": len(products),
|
1088 |
+
"webhook_endpoint": "/whatsapp-webhook"
|
1089 |
+
}
|
1090 |
+
|
1091 |
+
if __name__ == "__main__":
|
1092 |
+
import uvicorn
|
1093 |
+
print("🚀 Trek WhatsApp Bot başlatılıyor...")
|
1094 |
+
uvicorn.run(app, host="0.0.0.0", port=7860)
|
product_search.py
ADDED
@@ -0,0 +1,284 @@
|
|
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|
|
|
|
|
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|
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|
|
|
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|
|
|
|
|
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|
|
|
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|
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|
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|
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|
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|
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|
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|
|
|
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|
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|
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|
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|
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|
|
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|
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|
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|
|
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|
|
|
|
|
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|
|
|
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|
|
|
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|
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|
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|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
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|
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|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
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|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
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|
|
|
|
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|
|
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|
|
|
|
1 |
+
"""
|
2 |
+
Professional Product Search Engine for Trek Chatbot
|
3 |
+
Implements intelligent product matching with fuzzy search and NLP techniques
|
4 |
+
"""
|
5 |
+
|
6 |
+
import re
|
7 |
+
from difflib import SequenceMatcher
|
8 |
+
from typing import List, Tuple, Dict, Optional
|
9 |
+
import unicodedata
|
10 |
+
|
11 |
+
class ProductSearchEngine:
|
12 |
+
"""Advanced product search with intelligent matching"""
|
13 |
+
|
14 |
+
def __init__(self, products: List[Tuple]):
|
15 |
+
"""
|
16 |
+
Initialize with products list
|
17 |
+
products: List of tuples (short_name, product_info, full_name)
|
18 |
+
"""
|
19 |
+
self.products = products
|
20 |
+
self.product_index = self._build_index()
|
21 |
+
|
22 |
+
def _build_index(self) -> Dict:
|
23 |
+
"""Build search index for faster lookups"""
|
24 |
+
index = {
|
25 |
+
'by_name': {},
|
26 |
+
'by_words': {},
|
27 |
+
'by_category': {},
|
28 |
+
'by_model': {},
|
29 |
+
'normalized': {}
|
30 |
+
}
|
31 |
+
|
32 |
+
for product in self.products:
|
33 |
+
short_name = product[0]
|
34 |
+
full_name = product[2]
|
35 |
+
|
36 |
+
# Normalize and store
|
37 |
+
normalized_full = self._normalize_text(full_name)
|
38 |
+
normalized_short = self._normalize_text(short_name)
|
39 |
+
|
40 |
+
# Store by full name
|
41 |
+
index['by_name'][normalized_full] = product
|
42 |
+
index['normalized'][normalized_full] = full_name
|
43 |
+
|
44 |
+
# Extract and index words
|
45 |
+
words = normalized_full.split()
|
46 |
+
for word in words:
|
47 |
+
if len(word) > 2: # Skip very short words
|
48 |
+
if word not in index['by_words']:
|
49 |
+
index['by_words'][word] = []
|
50 |
+
index['by_words'][word].append(product)
|
51 |
+
|
52 |
+
# Extract model numbers and categories
|
53 |
+
model_match = re.search(r'\b(\d+\.?\d*)\b', full_name)
|
54 |
+
if model_match:
|
55 |
+
model_num = model_match.group(1)
|
56 |
+
if model_num not in index['by_model']:
|
57 |
+
index['by_model'][model_num] = []
|
58 |
+
index['by_model'][model_num].append(product)
|
59 |
+
|
60 |
+
# Category extraction (first word often represents category)
|
61 |
+
if words:
|
62 |
+
category = words[0]
|
63 |
+
if category not in index['by_category']:
|
64 |
+
index['by_category'][category] = []
|
65 |
+
index['by_category'][category].append(product)
|
66 |
+
|
67 |
+
return index
|
68 |
+
|
69 |
+
def _normalize_text(self, text: str) -> str:
|
70 |
+
"""Normalize text for better matching"""
|
71 |
+
if not text:
|
72 |
+
return ""
|
73 |
+
|
74 |
+
# Convert to lowercase
|
75 |
+
text = text.lower()
|
76 |
+
|
77 |
+
# Remove Turkish characters
|
78 |
+
replacements = {
|
79 |
+
'ı': 'i', 'İ': 'i', 'ş': 's', 'Ş': 's',
|
80 |
+
'ğ': 'g', 'Ğ': 'g', 'ü': 'u', 'Ü': 'u',
|
81 |
+
'ö': 'o', 'Ö': 'o', 'ç': 'c', 'Ç': 'c'
|
82 |
+
}
|
83 |
+
for tr_char, eng_char in replacements.items():
|
84 |
+
text = text.replace(tr_char, eng_char)
|
85 |
+
|
86 |
+
# Remove special characters but keep spaces and numbers
|
87 |
+
text = re.sub(r'[^\w\s\d\.]', ' ', text)
|
88 |
+
|
89 |
+
# Normalize whitespace
|
90 |
+
text = ' '.join(text.split())
|
91 |
+
|
92 |
+
return text
|
93 |
+
|
94 |
+
def _calculate_similarity(self, str1: str, str2: str) -> float:
|
95 |
+
"""Calculate similarity between two strings"""
|
96 |
+
return SequenceMatcher(None, str1, str2).ratio()
|
97 |
+
|
98 |
+
def search(self, query: str, threshold: float = 0.6) -> List[Tuple[float, Tuple]]:
|
99 |
+
"""
|
100 |
+
Search for products matching the query
|
101 |
+
Returns list of (score, product) tuples sorted by relevance
|
102 |
+
"""
|
103 |
+
query_normalized = self._normalize_text(query)
|
104 |
+
query_words = query_normalized.split()
|
105 |
+
|
106 |
+
results = {}
|
107 |
+
|
108 |
+
# 1. Exact match
|
109 |
+
if query_normalized in self.product_index['by_name']:
|
110 |
+
product = self.product_index['by_name'][query_normalized]
|
111 |
+
results[id(product)] = (1.0, product)
|
112 |
+
|
113 |
+
# 2. Model number search
|
114 |
+
model_match = re.search(r'\b(\d+\.?\d*)\b', query)
|
115 |
+
if model_match:
|
116 |
+
model_num = model_match.group(1)
|
117 |
+
if model_num in self.product_index['by_model']:
|
118 |
+
for product in self.product_index['by_model'][model_num]:
|
119 |
+
if id(product) not in results:
|
120 |
+
# Check if model number is in correct context
|
121 |
+
score = 0.9 if model_num in product[2].lower() else 0.7
|
122 |
+
results[id(product)] = (score, product)
|
123 |
+
|
124 |
+
# 3. Word-based search with scoring
|
125 |
+
word_matches = {}
|
126 |
+
for word in query_words:
|
127 |
+
if len(word) > 2 and word in self.product_index['by_words']:
|
128 |
+
for product in self.product_index['by_words'][word]:
|
129 |
+
if id(product) not in word_matches:
|
130 |
+
word_matches[id(product)] = {'count': 0, 'product': product}
|
131 |
+
word_matches[id(product)]['count'] += 1
|
132 |
+
|
133 |
+
# Calculate word match scores
|
134 |
+
for product_id, match_info in word_matches.items():
|
135 |
+
product = match_info['product']
|
136 |
+
matched_count = match_info['count']
|
137 |
+
total_query_words = len([w for w in query_words if len(w) > 2])
|
138 |
+
|
139 |
+
if total_query_words > 0:
|
140 |
+
word_score = matched_count / total_query_words
|
141 |
+
|
142 |
+
# Boost score if all important words match
|
143 |
+
if matched_count == total_query_words:
|
144 |
+
word_score = min(word_score * 1.2, 0.95)
|
145 |
+
|
146 |
+
# Check word order for better scoring
|
147 |
+
product_text = self._normalize_text(product[2])
|
148 |
+
if query_normalized in product_text:
|
149 |
+
word_score = min(word_score * 1.3, 0.98)
|
150 |
+
|
151 |
+
if id(product) not in results or results[id(product)][0] < word_score:
|
152 |
+
results[id(product)] = (word_score, product)
|
153 |
+
|
154 |
+
# 4. Fuzzy matching for all products
|
155 |
+
for product in self.products:
|
156 |
+
product_normalized = self._normalize_text(product[2])
|
157 |
+
similarity = self._calculate_similarity(query_normalized, product_normalized)
|
158 |
+
|
159 |
+
# Substring matching
|
160 |
+
if query_normalized in product_normalized:
|
161 |
+
similarity = max(similarity, 0.8)
|
162 |
+
|
163 |
+
# Check if product contains all query words (in any order)
|
164 |
+
if all(word in product_normalized for word in query_words if len(word) > 2):
|
165 |
+
similarity = max(similarity, 0.75)
|
166 |
+
|
167 |
+
if similarity >= threshold:
|
168 |
+
if id(product) not in results or results[id(product)][0] < similarity:
|
169 |
+
results[id(product)] = (similarity, product)
|
170 |
+
|
171 |
+
# 5. Category-based fallback
|
172 |
+
if not results and query_words:
|
173 |
+
category = query_words[0]
|
174 |
+
if category in self.product_index['by_category']:
|
175 |
+
for product in self.product_index['by_category'][category]:
|
176 |
+
results[id(product)] = (0.5, product)
|
177 |
+
|
178 |
+
# Convert to list and sort by score
|
179 |
+
result_list = list(results.values())
|
180 |
+
result_list.sort(key=lambda x: x[0], reverse=True)
|
181 |
+
|
182 |
+
return result_list
|
183 |
+
|
184 |
+
def find_best_match(self, query: str) -> Optional[Tuple]:
|
185 |
+
"""Find the single best matching product"""
|
186 |
+
results = self.search(query)
|
187 |
+
if results and results[0][0] >= 0.6:
|
188 |
+
return results[0][1]
|
189 |
+
return None
|
190 |
+
|
191 |
+
def find_similar_products(self, product_name: str, limit: int = 5) -> List[Tuple]:
|
192 |
+
"""Find products similar to the given product name"""
|
193 |
+
results = self.search(product_name)
|
194 |
+
similar = []
|
195 |
+
|
196 |
+
# Skip the first result if it's an exact match
|
197 |
+
start_idx = 1 if results and results[0][0] > 0.95 else 0
|
198 |
+
|
199 |
+
for score, product in results[start_idx:start_idx + limit]:
|
200 |
+
if score >= 0.5:
|
201 |
+
similar.append(product)
|
202 |
+
|
203 |
+
return similar
|
204 |
+
|
205 |
+
def extract_product_context(self, query: str) -> Dict:
|
206 |
+
"""Extract context from query (size, color, type, etc.)"""
|
207 |
+
context = {
|
208 |
+
'sizes': [],
|
209 |
+
'colors': [],
|
210 |
+
'types': [],
|
211 |
+
'features': [],
|
212 |
+
'price_range': None
|
213 |
+
}
|
214 |
+
|
215 |
+
# Size detection
|
216 |
+
size_patterns = [
|
217 |
+
r'\b(xs|s|m|l|xl|xxl|2xl|3xl)\b',
|
218 |
+
r'\b(\d{2})\b(?=\s*beden|\s*numara|$)', # 44, 46, etc.
|
219 |
+
r'\b(small|medium|large)\b'
|
220 |
+
]
|
221 |
+
for pattern in size_patterns:
|
222 |
+
matches = re.findall(pattern, query.lower())
|
223 |
+
context['sizes'].extend(matches)
|
224 |
+
|
225 |
+
# Color detection
|
226 |
+
colors = ['siyah', 'beyaz', 'mavi', 'kirmizi', 'yesil', 'gri', 'turuncu',
|
227 |
+
'black', 'white', 'blue', 'red', 'green', 'grey', 'gray', 'orange']
|
228 |
+
for color in colors:
|
229 |
+
if color in query.lower():
|
230 |
+
context['colors'].append(color)
|
231 |
+
|
232 |
+
# Type detection
|
233 |
+
types = ['erkek', 'kadin', 'cocuk', 'yol', 'dag', 'sehir', 'elektrikli',
|
234 |
+
'karbon', 'aluminyum', 'gravel', 'hybrid']
|
235 |
+
for type_word in types:
|
236 |
+
if type_word in query.lower():
|
237 |
+
context['types'].append(type_word)
|
238 |
+
|
239 |
+
# Feature detection
|
240 |
+
features = ['disk fren', 'shimano', 'sram', 'karbon', 'aluminyum',
|
241 |
+
'hidrolik', 'mekanik', '29 jant', '27.5 jant']
|
242 |
+
for feature in features:
|
243 |
+
if feature in query.lower():
|
244 |
+
context['features'].append(feature)
|
245 |
+
|
246 |
+
# Price range detection
|
247 |
+
price_match = re.search(r'(\d+)\.?(\d*)\s*(bin|tl)', query.lower())
|
248 |
+
if price_match:
|
249 |
+
price = float(price_match.group(1) + ('.' + price_match.group(2) if price_match.group(2) else ''))
|
250 |
+
if 'bin' in price_match.group(3):
|
251 |
+
price *= 1000
|
252 |
+
context['price_range'] = price
|
253 |
+
|
254 |
+
return context
|
255 |
+
|
256 |
+
def generate_suggestions(self, failed_query: str) -> List[str]:
|
257 |
+
"""Generate suggestions for failed searches"""
|
258 |
+
suggestions = []
|
259 |
+
query_normalized = self._normalize_text(failed_query)
|
260 |
+
query_words = query_normalized.split()
|
261 |
+
|
262 |
+
# Find products with partial matches
|
263 |
+
partial_matches = set()
|
264 |
+
for word in query_words:
|
265 |
+
if len(word) > 3:
|
266 |
+
for product_word in self.product_index['by_words']:
|
267 |
+
if word in product_word or product_word in word:
|
268 |
+
partial_matches.add(product_word)
|
269 |
+
|
270 |
+
# Generate suggestions from partial matches
|
271 |
+
for match in list(partial_matches)[:5]:
|
272 |
+
if match in self.product_index['by_words']:
|
273 |
+
products = self.product_index['by_words'][match]
|
274 |
+
if products:
|
275 |
+
suggestions.append(products[0][2])
|
276 |
+
|
277 |
+
# Add category suggestions
|
278 |
+
for category in list(self.product_index['by_category'].keys())[:3]:
|
279 |
+
if any(word in category for word in query_words):
|
280 |
+
category_products = self.product_index['by_category'][category]
|
281 |
+
if category_products:
|
282 |
+
suggestions.append(category_products[0][2])
|
283 |
+
|
284 |
+
return list(set(suggestions))[:5] # Return unique suggestions
|
whatsapp_improved_chatbot.py
ADDED
@@ -0,0 +1,298 @@
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
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|
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|
|
|
|
|
|
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|
|
|
|
|
|
|
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|
|
|
|
|
|
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|
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|
|
|
|
|
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|
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|
|
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|
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|
|
|
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|
|
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|
|
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|
|
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|
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|
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|
|
|
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|
|
|
|
|
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|
|
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|
|
|
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|
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|
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|
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|
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|
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|
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|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
1 |
+
"""
|
2 |
+
WhatsApp Improved Chatbot with Professional Product Search
|
3 |
+
Optimized for mobile WhatsApp formatting
|
4 |
+
"""
|
5 |
+
|
6 |
+
from product_search import ProductSearchEngine
|
7 |
+
import re
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from typing import List, Dict, Optional, Tuple
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class WhatsAppImprovedChatbot:
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"""Enhanced chatbot with intelligent product handling for WhatsApp"""
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def __init__(self, products: List[Tuple]):
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"""Initialize with product list"""
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self.search_engine = ProductSearchEngine(products)
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self.products = products
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def detect_product_query(self, message: str) -> bool:
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"""Detect if message is asking about products"""
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product_keywords = [
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'bisiklet', 'bike', 'model', 'fiyat', 'price', 'stok', 'stock',
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'özellikleri', 'features', 'hangi', 'which', 'var mı', 'mevcut',
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'kaç', 'how much', 'ne kadar', 'kampanya', 'indirim', 'discount',
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'karşılaştır', 'compare', 'benzer', 'similar', 'alternatif',
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'öneri', 'recommend', 'tavsiye', 'suggest'
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]
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message_lower = message.lower()
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# Check for product keywords
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if any(keyword in message_lower for keyword in product_keywords):
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return True
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# Check for model numbers
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if re.search(r'\b\d+\.?\d*\b', message):
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return True
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# Check for known product categories
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categories = ['trek', 'marlin', 'fuel', 'slash', 'remedy', 'checkpoint',
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'domane', 'madone', 'emonda', 'fx', 'dual', 'wahoo', 'powerfly']
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if any(cat in message_lower for cat in categories):
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return True
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return False
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def extract_query_intent(self, message: str) -> Dict:
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"""Extract the intent from user query"""
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intent = {
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'type': 'general',
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'action': None,
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'filters': {}
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}
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message_lower = message.lower()
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# Price query
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if any(word in message_lower for word in ['fiyat', 'price', 'kaç', 'ne kadar', 'how much']):
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intent['type'] = 'price'
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intent['action'] = 'get_price'
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# Stock query
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elif any(word in message_lower for word in ['stok', 'stock', 'var mı', 'mevcut', 'available']):
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intent['type'] = 'stock'
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intent['action'] = 'check_stock'
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# Comparison query
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elif any(word in message_lower for word in ['karşılaştır', 'compare', 'fark', 'difference']):
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intent['type'] = 'comparison'
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intent['action'] = 'compare_products'
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# Recommendation query
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elif any(word in message_lower for word in ['öneri', 'recommend', 'tavsiye', 'suggest', 'hangi']):
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intent['type'] = 'recommendation'
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intent['action'] = 'recommend'
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# Feature query
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elif any(word in message_lower for word in ['özellik', 'feature', 'spec', 'detay', 'detail']):
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intent['type'] = 'features'
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intent['action'] = 'get_features'
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# Extract context (size, color, type, etc.)
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context = self.search_engine.extract_product_context(message)
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intent['filters'] = context
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return intent
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def format_product_info_whatsapp(self, product: Tuple, intent: Dict) -> str:
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"""Format product information for WhatsApp"""
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name = product[2] # Full name
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info = product[1] # Product info array
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# Basic info
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stock_status = info[0] if len(info) > 0 else "bilinmiyor"
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# Build response for WhatsApp (more compact format)
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response_parts = []
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# Product name with status emoji
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if stock_status == "stokta":
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response_parts.append(f"🚴♂️ *{name}*")
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response_parts.append("✅ *Stokta mevcut*")
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else:
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response_parts.append(f"🚴♂️ *{name}*")
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response_parts.append("❌ *Stokta yok*")
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# Price information (only if in stock)
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if intent['type'] in ['price', 'general'] and stock_status == "stokta" and len(info) > 1:
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price = info[1]
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response_parts.append(f"💰 *Fiyat:* {price} TL")
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# Campaign price if available
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if len(info) > 4 and info[4]:
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response_parts.append(f"🎯 *Kampanya:* {info[4]} TL")
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# Calculate discount
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try:
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normal_price = float(info[1])
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campaign_price = float(info[4])
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discount = normal_price - campaign_price
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if discount > 0:
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response_parts.append(f"💸 *İndirim:* {discount:.0f} TL")
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except:
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pass
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# Wire transfer price if no campaign
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elif len(info) > 3 and info[3]:
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response_parts.append(f"🏦 *Havale:* {info[3]} TL")
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# Product link (shortened for WhatsApp)
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if len(info) > 2 and info[2]:
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response_parts.append(f"🔗 Ürün sayfası: {info[2]}")
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return "\n".join(response_parts)
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def generate_product_response(self, message: str) -> str:
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"""Generate response for product queries optimized for WhatsApp"""
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intent = self.extract_query_intent(message)
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# Search for products
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search_results = self.search_engine.search(message)
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if not search_results:
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# No products found - provide helpful response
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response = self._handle_no_results_whatsapp(message)
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elif len(search_results) == 1:
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# Single product found
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product = search_results[0][1]
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response = self.format_product_info_whatsapp(product, intent)
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elif search_results[0][0] > 0.9:
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# Very high confidence match
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product = search_results[0][1]
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response = self.format_product_info_whatsapp(product, intent)
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else:
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# Multiple products found
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response = self._handle_multiple_results_whatsapp(search_results[:3], intent) # Only 3 for WhatsApp
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return response
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def _handle_no_results_whatsapp(self, query: str) -> str:
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"""Handle case when no products are found - WhatsApp format"""
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response_parts = ["🤔 *Aradığınız ürünü bulamadım.*"]
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# Get suggestions
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suggestions = self.search_engine.generate_suggestions(query)
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if suggestions:
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response_parts.append("\n💡 *Belki şunları arıyor olabilirsiniz:*")
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for i, suggestion in enumerate(suggestions[:2], 1): # Only 2 suggestions for WhatsApp
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response_parts.append(f"{i}. {suggestion}")
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else:
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response_parts.append("\n📝 *Örnek aramalar:*")
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response_parts.append("• Marlin 5")
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response_parts.append("• FX 3 Disc")
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response_parts.append("• Checkpoint ALR 5")
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return "\n".join(response_parts)
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def _handle_multiple_results_whatsapp(self, results: List[Tuple[float, Tuple]], intent: Dict) -> str:
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"""Handle multiple product results - WhatsApp format"""
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response_parts = ["📋 *Birden fazla ürün buldum:*\n"]
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for i, (score, product) in enumerate(results, 1):
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name = product[2]
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stock = product[1][0] if len(product[1]) > 0 else "bilinmiyor"
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# Compact info line for WhatsApp
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if stock == "stokta":
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status_emoji = "✅"
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response_parts.append(f"*{i}. {name}* {status_emoji}")
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# Add price if intent is price-related
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if intent['type'] in ['price', 'general'] and len(product[1]) > 1:
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price = product[1][1]
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response_parts.append(f" 💰 {price} TL")
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# Show campaign price if available
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if len(product[1]) > 4 and product[1][4]:
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response_parts.append(f" 🎯 Kampanya: {product[1][4]} TL")
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# Add product link if available
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if len(product[1]) > 2 and product[1][2]:
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response_parts.append(f" 🔗 {product[1][2]}")
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else:
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status_emoji = "❌"
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response_parts.append(f"*{i}. {name}* {status_emoji}")
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response_parts.append("") # Empty line between products
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response_parts.append("💡 _Daha detaylı bilgi için ürün adını yazın_")
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return "\n".join(response_parts)
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def handle_comparison_whatsapp(self, message: str) -> Optional[str]:
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"""Handle product comparison requests - WhatsApp format"""
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# Extract product names for comparison
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comparison_words = ['ile', 've', 'vs', 'versus', 'karşılaştır', 'arasında']
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products_to_compare = []
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# Try to extract two product names
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for word in comparison_words:
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if word in message.lower():
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parts = message.lower().split(word)
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if len(parts) >= 2:
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# Search for each part
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for part in parts[:2]:
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result = self.search_engine.find_best_match(part.strip())
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if result:
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products_to_compare.append(result)
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if len(products_to_compare) < 2:
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# Try to find products mentioned in the message
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search_results = self.search_engine.search(message)
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products_to_compare = [r[1] for r in search_results[:2] if r[0] > 0.6]
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if len(products_to_compare) >= 2:
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return self._format_comparison_whatsapp(products_to_compare[:2])
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return None
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def _format_comparison_whatsapp(self, products: List[Tuple]) -> str:
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"""Format product comparison for WhatsApp"""
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response_parts = ["📊 *Ürün Karşılaştırması*\n"]
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for i, product in enumerate(products, 1):
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name = product[2]
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info = product[1]
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response_parts.append(f"*{i}. {name}*")
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# Stock status
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stock = info[0] if len(info) > 0 else "bilinmiyor"
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if stock == "stokta":
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response_parts.append("✅ Stokta mevcut")
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else:
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response_parts.append("❌ Stokta yok")
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# Price (compact for WhatsApp)
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if stock == "stokta" and len(info) > 1:
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price = info[1]
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response_parts.append(f"💰 {price} TL")
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if len(info) > 4 and info[4]:
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response_parts.append(f"🎯 Kampanya: {info[4]} TL")
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response_parts.append("") # Empty line
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return "\n".join(response_parts)
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def process_message(self, message: str) -> Dict:
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"""Process user message and return structured response optimized for WhatsApp"""
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result = {
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'is_product_query': False,
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'response': None,
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'products_found': [],
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'intent': None
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}
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# Check if it's a product query
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if self.detect_product_query(message):
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result['is_product_query'] = True
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result['intent'] = self.extract_query_intent(message)
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# Check for comparison request
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if result['intent']['type'] == 'comparison':
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comparison_result = self.handle_comparison_whatsapp(message)
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if comparison_result:
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result['response'] = comparison_result
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return result
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# Generate product response
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result['response'] = self.generate_product_response(message)
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# Get found products
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search_results = self.search_engine.search(message)
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result['products_found'] = [r[1] for r in search_results[:2] if r[0] > 0.6] # Limit to 2 for WhatsApp
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return result
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