Update app.py

app.py

@@ -339,7 +339,7 @@ Categories:
 - CATALOG_SEARCH: The user is asking if the library has a specific known item (book, journal title, article) or where to find it.
 - ILL_REQUEST: The user is asking about Interlibrary Loan, requesting items not held by the library, or checking ILL status.
 - ACCOUNT_INFO: The user is asking about their library account, fines, renewals, or logging in.
-- TECH_SUPPORT: The user is reporting a problem with accessing resources, broken links, or other technical issues.
+- TECH_SUPPORT: The user is reporting a *problem* like a broken link, login issue, or error message when trying to access resources.
 - EVENTS_CALENDAR: The user is asking about upcoming library events, workshops, or the events calendar.
 
 
@@ -348,6 +348,8 @@ Analyze the user's query below and determine the most appropriate category. Resp
 Examples:
 Query: "who is the comp lit liaison?"
 Response: RAG
+Query: "how do I get access to Westlaw?"
+Response: RAG
 Query: "how do I find articles on sociology?"
 Response: RESEARCH_QUERY
 Query: "when does the library close today?"