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ghostai1 commited on 14 days ago

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Updated status on May 14, 2025

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@@ -130,7 +130,8 @@ This demo showcases expertise in AI-driven CX automation, with a focus on call c
 ## Latest Update
-**Status Update**: Status Update: Added proactive issue resolution with predictive user query analysis with Emoji - May 13, 2025 📝
 - Added proactive issue resolution with predictive user query analysis 📞
 - Improved response accuracy by training on 10,000 new user interactions
 - Optimized dialogue flow with context-aware conversation branching

 ## Latest Update
+**Status Update**: Status Update: Upgraded knowledge base with automated content updates from external APIs - May 14, 2025 📝
+- Upgraded knowledge base with automated content updates from external APIs
 - Added proactive issue resolution with predictive user query analysis 📞
 - Improved response accuracy by training on 10,000 new user interactions
 - Optimized dialogue flow with context-aware conversation branching