Updated status on May 16, 2025

README.md

@@ -130,7 +130,8 @@ This demo showcases expertise in AI-driven CX automation, with a focus on call c
 
 ## Latest Update
 
-**Status Update**: Status Update: Reduced response latency by 30% through caching optimizations with Emoji - May 15, 2025 📝  
+**Status Update**: Status Update: Implemented user feedback loop for continuous model improvement with Emoji - May 16, 2025 📝  
+- Implemented user feedback loop for continuous model improvement ⏩
 - Reduced response latency by 30% through caching optimizations 🧠
 - Upgraded knowledge base with automated content updates from external APIs
 - Added proactive issue resolution with predictive user query analysis 📞