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Create faqs.csv

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+ question,answer
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+ "What products help repair damaged hair?","Our Pro-Keratin Repair Shampoo and Conditioner restore strength and shine after three uses."
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+ "How can I remove yellow tones from blonde hair?","Use our Purple Neutralizing Mask once a week to cancel brassiness."
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+ "Do you offer vegan hair-care lines?","Yes—our new Botanical Pure range is 100 % vegan and cruelty-free."
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+ "How long in advance should a salon client book balayage?","We recommend booking at least two weeks ahead to ensure a colourist is available."
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+ "Which styling spray protects against heat damage?","Try the ThermoShield Spray—protection up to 230 °C."