Update routes/support.py
Browse files- routes/support.py +38 -3
routes/support.py
CHANGED
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@@ -163,7 +163,7 @@ async def respond_ticket(
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ticket = ticket_data[0]
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user_id = ticket["user_id"]
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# 3. Pega o e-mail do usuário
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async with aiohttp.ClientSession() as session:
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async with session.get(
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f"{SUPABASE_URL}/rest/v1/User?id=eq.{user_id}",
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@@ -177,17 +177,52 @@ async def respond_ticket(
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raise HTTPException(status_code=404, detail="Usuário não existe")
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user_email = user_data[0]["email"]
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# 4. Envia o e-mail
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access_token = await get_gmail_access_token()
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subject = f"Customer Support – Case {payload.ticket_id}"
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raw_message = f"""To: {user_email}
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From: "ClosetCoach" <[email protected]>
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Subject: {subject}
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Content-Type: text/html; charset="UTF-8"
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{
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"""
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encoded_message = encode_message(raw_message)
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ticket = ticket_data[0]
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user_id = ticket["user_id"]
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# 3. Pega o e-mail e o nome do usuário
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async with aiohttp.ClientSession() as session:
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async with session.get(
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f"{SUPABASE_URL}/rest/v1/User?id=eq.{user_id}",
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raise HTTPException(status_code=404, detail="Usuário não existe")
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user_email = user_data[0]["email"]
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user_name = user_data[0].get("name", "usuário").strip()
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first_name = user_name.split(" ")[0] if user_name else "usuário"
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# 4. Envia o e-mail com HTML personalizado
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access_token = await get_gmail_access_token()
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subject = f"Customer Support – Case {payload.ticket_id}"
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email_html = f"""\
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<!DOCTYPE html>
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<html lang="pt-BR">
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<head>
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<meta charset="UTF-8" />
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</head>
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<body style="margin:0;padding:0;background-color:#f5f5f5;">
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<table width="100%" cellpadding="0" cellspacing="0" border="0" bgcolor="#f5f5f5">
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<tr>
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<td align="center" style="padding:30px 10px;">
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<table width="600" cellpadding="0" cellspacing="0" border="0" style="background:#ffffff;border:1px solid #ccc;border-radius:5px;">
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<tr>
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<td align="right" style="padding:20px;">
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<img src="https://storage.googleapis.com/flutterflow-io-6f20.appspot.com/projects/saa-s-cloud-file-management-dashboard-u57zo5/assets/5l30gd1xml6i/Frame_1.png" width="26" height="14" alt="Logo" />
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</td>
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</tr>
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<tr>
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<td style="padding:0 40px 40px;font-family:Arial,sans-serif;font-size:14px;line-height:1.6;color:#333;">
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<p>Olá {first_name},</p>
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{payload.content}
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<p>Atenciosamente,<br>Mariana<br>Suporte ao Usuário</p>
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</td>
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</tr>
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</table>
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</td>
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</tr>
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</table>
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</body>
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</html>
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"""
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raw_message = f"""To: {user_email}
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From: "ClosetCoach" <[email protected]>
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Subject: {subject}
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Content-Type: text/html; charset="UTF-8"
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{email_html}
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"""
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encoded_message = encode_message(raw_message)
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