Update routes/support.py

routes/support.py

@@ -97,7 +97,7 @@ async def get_user_tickets(user_id: str):
 @router.get("/ticket/detail")
 async def get_ticket_details(ticket_id: int):
     async with aiohttp.ClientSession() as session:
-        # 1. Buscar o ticket
+        # 1. Buscar dados do ticket
         async with session.get(
             f"{SUPABASE_URL}/rest/v1/Tickets?id=eq.{ticket_id}",
             headers=SUPABASE_ROLE_HEADERS
@@ -111,7 +111,7 @@ async def get_ticket_details(ticket_id: int):
 
             ticket = ticket_data[0]
 
-        # 2. Buscar últimas 50 mensagens
+        # 2. Buscar as 50 últimas mensagens
         async with session.get(
             f"{SUPABASE_URL}/rest/v1/messages_tickets?ticket_id=eq.{ticket_id}&order=created_at.desc&limit=50",
             headers=SUPABASE_ROLE_HEADERS
@@ -119,48 +119,52 @@ async def get_ticket_details(ticket_id: int):
             if msg_resp.status != 200:
                 raise HTTPException(status_code=500, detail="Erro ao buscar mensagens")
 
-            messages = await msg_resp.json()
-
-        # 3. Enriquecer as mensagens com dados dos usuários
-        unique_user_ids = list(set(msg["user"] for msg in messages))
-
-        # Buscar dados dos usuários únicos
-        user_data_map = {}
-        for user_id in unique_user_ids:
-            async with session.get(
-                f"{SUPABASE_URL}/rest/v1/User?id=eq.{user_id}",
-                headers=SUPABASE_ROLE_HEADERS
-            ) as user_resp:
-                if user_resp.status != 200:
-                    continue
-
-                user_data = await user_resp.json()
-                if not user_data:
-                    continue
-
-                user_info = user_data[0]
-                user_data_map[user_id] = {
-                    "name": user_info.get("name"),
-                    "avatar": user_info.get("avatar_url"),
-                    "type": user_info.get("type", "cliente")  # 'cliente' ou 'suporte'
-                }
-
-        # Substituir campo "user" nas mensagens pelo objeto enriquecido
-        enriched_messages = []
-        for msg in messages:
-            user_info = user_data_map.get(msg["user"], {
-                "name": None,
-                "avatar": None,
-                "type": "desconhecido"
-            })
-            enriched_messages.append({
+            messages_raw = await msg_resp.json()
+
+        # 3. Buscar info dos usuários das mensagens
+        user_cache = {}
+
+        for msg in messages_raw:
+            user_id = msg["user"]
+            if user_id not in user_cache:
+                async with session.get(
+                    f"{SUPABASE_URL}/rest/v1/User?id=eq.{user_id}",
+                    headers=SUPABASE_ROLE_HEADERS
+                ) as user_resp:
+                    if user_resp.status == 200:
+                        user_data = await user_resp.json()
+                        if user_data:
+                            u = user_data[0]
+                            user_cache[user_id] = {
+                                "id": u["id"],
+                                "name": u.get("name", "Desconhecido"),
+                                "avatar": u.get("avatar", None),
+                                "type": "support" if u.get("role") == "admin" else "customer"
+                            }
+                    else:
+                        user_cache[user_id] = {
+                            "id": user_id,
+                            "name": "Desconhecido",
+                            "avatar": None,
+                            "type": "unknown"
+                        }
+
+        # 4. Substituir o campo user nas mensagens
+        messages = []
+        for msg in messages_raw:
+            messages.append({
                 **msg,
-                "user": user_info
+                "user": user_cache.get(msg["user"], {
+                    "id": msg["user"],
+                    "name": "Desconhecido",
+                    "avatar": None,
+                    "type": "unknown"
+                })
             })
 
     return {
         "ticket": ticket,
-        "messages": enriched_messages
+        "messages": messages
     }
 
 @router.post("/ticket/create")