Create support.py

routes/support.py

@@ -0,0 +1,112 @@
+import os
+import logging
+import aiohttp
+from fastapi import APIRouter, HTTPException, Header
+from pydantic import BaseModel
+from datetime import datetime
+
+router = APIRouter()
+
+# 🔧 Supabase Config
+SUPABASE_URL = "https://ussxqnifefkgkaumjann.supabase.co"
+SUPABASE_KEY = os.getenv("SUPA_KEY")
+SUPABASE_ROLE_KEY = os.getenv("SUPA_SERVICE_KEY")
+
+if not SUPABASE_KEY or not SUPABASE_ROLE_KEY:
+    raise ValueError("❌ SUPA_KEY or SUPA_SERVICE_KEY not set in environment!")
+
+SUPABASE_HEADERS = {
+    "apikey": SUPABASE_KEY,
+    "Authorization": f"Bearer {SUPABASE_KEY}",
+    "Content-Type": "application/json"
+}
+
+SUPABASE_ROLE_HEADERS = {
+    "apikey": SUPABASE_ROLE_KEY,
+    "Authorization": f"Bearer {SUPABASE_ROLE_KEY}",
+    "Content-Type": "application/json"
+}
+
+
+# 🛡️ Função para verificar token de qualquer usuário (sem admin check)
+async def verify_user_token(user_token: str) -> str:
+    headers = {
+        "Authorization": f"Bearer {user_token}",
+        "apikey": SUPABASE_KEY,
+        "Content-Type": "application/json"
+    }
+
+    async with aiohttp.ClientSession() as session:
+        async with session.get(f"{SUPABASE_URL}/auth/v1/user", headers=headers) as response:
+            if response.status != 200:
+                raise HTTPException(status_code=401, detail="Token inválido ou expirado")
+
+            user_data = await response.json()
+            user_id = user_data.get("id")
+            if not user_id:
+                raise HTTPException(status_code=400, detail="ID do usuário não encontrado")
+
+    return user_id
+
+
+# 📨 Modelo da requisição
+class CreateTicketRequest(BaseModel):
+    message: str
+
+
+@router.post("/ticket/create")
+async def create_ticket(
+    body: CreateTicketRequest,
+    user_token: str = Header(None, alias="User-key")
+):
+    try:
+        user_id = await verify_user_token(user_token)
+        created_at = datetime.utcnow().isoformat()
+
+        # 1. Cria o ticket
+        ticket_payload = {
+            "user_id": user_id,
+            "support_id": None,
+            "created_at": created_at
+        }
+
+        async with aiohttp.ClientSession() as session:
+            async with session.post(
+                f"{SUPABASE_URL}/rest/v1/Tickets",
+                headers=SUPABASE_HEADERS,
+                json=ticket_payload
+            ) as ticket_resp:
+
+                if ticket_resp.status != 201:
+                    error_detail = await ticket_resp.text()
+                    raise HTTPException(status_code=500, detail=f"Erro ao criar ticket: {error_detail}")
+
+                ticket_data = await ticket_resp.json()
+                ticket_id = ticket_data[0]["id"]
+
+        # 2. Cria a mensagem inicial
+        message_payload = {
+            "user": user_id,
+            "content": body.message,
+            "created_at": created_at,
+            "ticket_id": ticket_id
+        }
+
+        async with aiohttp.ClientSession() as session:
+            async with session.post(
+                f"{SUPABASE_URL}/rest/v1/messages_tickets",
+                headers=SUPABASE_HEADERS,
+                json=message_payload
+            ) as message_resp:
+
+                if message_resp.status != 201:
+                    error_detail = await message_resp.text()
+                    raise HTTPException(status_code=500, detail=f"Erro ao criar mensagem: {error_detail}")
+
+        return {"success": True, "ticket_id": ticket_id}
+
+    except HTTPException as http_ex:
+        return {"success": False, "detail": http_ex.detail}
+    except Exception as e:
+        logging.error(f"❌ Erro inesperado ao criar ticket: {str(e)}")
+        return {"success": False, "detail": str(e)}