Update routes/support.py

routes/support.py

@@ -6,6 +6,7 @@ import base64
 
 from fastapi import APIRouter, HTTPException, Header, Body
 from pydantic import BaseModel
+from dateutil import parser
 from datetime import datetime
 from typing import Optional
 
@@ -59,7 +60,7 @@ class CreateTicketRequest(BaseModel):
     message: str
 
 def format_datetime(dt_str):
-    dt = datetime.fromisoformat(dt_str)
+    dt = parser.isoparse(dt_str)
     return dt.strftime("%m/%d/%Y, %H:%M")
 
 @router.get("/ticket/user")