| { | |
| "url": "https://www.buffalo.edu/international-student-services/about-us/contact-us.html", | |
| "title": "Contact Us - International Student Services - University at Buffalo", | |
| "content": "[University at Buffalo (UB)](//www.buffalo.edu/)\nBefore you contact us, answers to most frequently asked questions are found on:\nDue to the high advising volume, advisors will not be meeting with those asking about processing times or those requesting an expedite.\nFor current processing times, please review [our website.](/international-student-services/immigration-visa/e-form-processing-times.html) If your request is outside of processing times, you can email us. Our team will review this information and follow-up with you to provide an updated timeline for the request or guidance on next steps.\nStill have a question? This is how you can reach us:\nHave questions? No appointment needed! Click the tab that fits your situation to see your advising options.\nNavigate Drop-ins\nIn-person Drop-ins\nNavigate Drop-ins\nNavigate Drop-ins\nDrop-ins are only active in Navigate during hours listed above. If you try to access the queue outside of advising hours you will not see ISS as an option.\nIt is not possible to book a drop-in appointment. Advising during drop-in times is first-come, first-served.\nIf you graduated more than 1 year ago, please visit us during OPT advising. Navigate may not work for you.\nTry accessing Navigate directly: [buffalo.edu/ubsuccess](https://buffalo.edu/ubsuccess/)\nMonday - Friday 9AM - 5PM\n[[email protected]](mailto:[email protected])\nPlease allow 3-4 business days for a response.\nThe 1st business day is the first full day immediately following ISS receiving your email. Business days are Monday, Tuesday, Wednesday, Thursday, Friday. University holidays are not considered business days.\nOur phone line is monitored by our student staff. Student staff can help connect you with resources and answer questions about using Navigate Drop-ins. Student staff do not answer immigration questions.\nIf you have immigration questions, connect with an ISS advisor using our advising services listed above.\nISS offers pick-up for select document requests. If pick-up is available for your request you will see the option in the specific e-form on [UB Global.](/international-student-services/about-us/ub-global.html)\nRequests that do not require a physical print-out are sent by email.\nThe shortest path of travel from an accessible parking space to a barrier-free entrance is 299 feet:\n| Feature | Available |\n|---|---|\n| Automatic door | Yes |\n| Ramp | Not applicable |\n| Bicycle rack | Yes |\nTo report a problem or provide feedback about these directions, please contact Equity, Diversity and Inclusion (EDI) at [[email protected]](mailto:[email protected]).", | |
| "headings": [ | |
| { | |
| "level": 1, | |
| "text": "Contact Us" | |
| }, | |
| { | |
| "level": 2, | |
| "text": "On this page" | |
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| { | |
| "level": 2, | |
| "text": "Advising Schedule" | |
| }, | |
| { | |
| "level": 3, | |
| "text": "Monday" | |
| }, | |
| { | |
| "level": 3, | |
| "text": "Tuesday" | |
| }, | |
| { | |
| "level": 3, | |
| "text": "Thursday" | |
| }, | |
| { | |
| "level": 3, | |
| "text": "Friday" | |
| }, | |
| { | |
| "level": 4, | |
| "text": "Navigate Drop-ins" | |
| }, | |
| { | |
| "level": 2, | |
| "text": "How to Use Navigate Drop-in Advising" | |
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| { | |
| "level": 2, | |
| "text": "Need Help Using Navigate?" | |
| }, | |
| { | |
| "level": 3, | |
| "text": "Issues Accessing Navigate?" | |
| }, | |
| { | |
| "level": 2, | |
| "text": "Email Assistance" | |
| }, | |
| { | |
| "level": 4, | |
| "text": "Counting Business Days" | |
| }, | |
| { | |
| "level": 2, | |
| "text": "Phone Assistance" | |
| }, | |
| { | |
| "level": 2, | |
| "text": "Document Pick-Up" | |
| }, | |
| { | |
| "level": 3, | |
| "text": "Document Pick-up Hours" | |
| }, | |
| { | |
| "level": 2, | |
| "text": "Accessible Directions and Map" | |
| }, | |
| { | |
| "level": 3, | |
| "text": "Accessible Routes for Visiting Us" | |
| }, | |
| { | |
| "level": 2, | |
| "text": "Talbert Hall" | |
| }, | |
| { | |
| "level": 3, | |
| "text": "Accessible parking" | |
| }, | |
| { | |
| "level": 3, | |
| "text": "Outside approach" | |
| }, | |
| { | |
| "level": 3, | |
| "text": "210 Talbert Hall" | |
| }, | |
| { | |
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| "text": "New Students" | |
| }, | |
| { | |
| "level": 2, | |
| "text": "Activities" | |
| }, | |
| { | |
| "level": 2, | |
| "text": "Immigration & Visa" | |
| }, | |
| { | |
| "level": 2, | |
| "text": "Social Security Card & Income Tax" | |
| }, | |
| { | |
| "level": 2, | |
| "text": "Life in Buffalo" | |
| }, | |
| { | |
| "level": 2, | |
| "text": "About Us" | |
| }, | |
| { | |
| "level": 1, | |
| "text": "Your Privacy is Important To Us." | |
| } | |
| ], | |
| "faqs": [], | |
| "important_links": [ | |
| { | |
| "text": "3/31/25Your I-20 & Next Steps", | |
| "url": "/international-student-services/for-new-students/your-i-20---next-steps.html" | |
| }, | |
| { | |
| "text": "4/18/25Visa Information", | |
| "url": "/international-student-services/for-new-students/immigration-and-visas.html" | |
| }, | |
| { | |
| "text": "2/10/25E-form Processing Times", | |
| "url": "/international-student-services/immigration-visa/e-form-processing-times.html" | |
| }, | |
| { | |
| "text": "2/10/25Financial Documentation", | |
| "url": "/international-student-services/immigration-visa/financial-documentation.html" | |
| }, | |
| { | |
| "text": "2/10/25Information Sessions", | |
| "url": "/international-student-services/workshops-trips-events/workshops.html" | |
| }, | |
| { | |
| "text": "Document Pick-Up", | |
| "url": "#title_1184985257" | |
| }, | |
| { | |
| "text": "4/5/25Curricular Practical Training (CPT)", | |
| "url": "/international-student-services/immigration-visa/f-1-student/curricular-practical-training--cpt-.html" | |
| }, | |
| { | |
| "text": "2/22/24Optional Practical Training (OPT)", | |
| "url": "/international-student-services/immigration-visa/f-1-student/optional-practical-training--opt-.html" | |
| }, | |
| { | |
| "text": "OPT STEM Extension", | |
| "url": "http://www.buffalo.edu/international-student-services/immigration-visa/f-1-student/optional-practical-training--opt-/24-month-stem-extension.html" | |
| }, | |
| { | |
| "text": "Post-Completion OPT", | |
| "url": "/international-student-services/about-us/contact-us.post-completion-opt.html" | |
| }, | |
| { | |
| "text": "STEM OPT", | |
| "url": "/international-student-services/about-us/contact-us.stem-opt.html" | |
| }, | |
| { | |
| "text": "3/31/25Your I-20 & Next Steps", | |
| "url": "/international-student-services/for-new-students/your-i-20---next-steps.html" | |
| }, | |
| { | |
| "text": "4/18/25Visa Information", | |
| "url": "/international-student-services/for-new-students/immigration-and-visas.html" | |
| }, | |
| { | |
| "text": "2/10/25Information Sessions", | |
| "url": "/international-student-services/workshops-trips-events/workshops.html" | |
| }, | |
| { | |
| "text": "2/10/25E-form Processing Times", | |
| "url": "/international-student-services/immigration-visa/e-form-processing-times.html" | |
| }, | |
| { | |
| "text": "2/10/25Financial Documentation", | |
| "url": "/international-student-services/immigration-visa/financial-documentation.html" | |
| } | |
| ], | |
| "categories": [ | |
| "immigration", | |
| "employment" | |
| ], | |
| "scraped_at": "2025-04-26T01:19:28.867635", | |
| "path_hierarchy": [ | |
| "international-student-services", | |
| "about-us", | |
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| "domain": "www.buffalo.edu" | |
| } |