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[ { "content": "Hi.", "role": "user" }, { "content": "Hello, how can I assist you today?", "role": "assistant" }, { "content": "Will you help me to book a flight ticket from DCA to OAK?", "role": "user" }, { "content": "Sure, I am here to help you.", "role": "assistant" }, { "content": "Thank you.", "role": "user" }, { "content": "May I know your journey dates please?", "role": "assistant" }, { "content": "June, 9 and June, 11 are my journey dates.", "role": "user" }, { "content": "Ok, let me know your connection limit.", "role": "assistant" }, { "content": "I would prefer single connection.", "role": "user" }, { "content": "In which class, you prefer to go?", "role": "assistant" }, { "content": "I am comfortable with any class.", "role": "user" }, { "content": "Do you have any other concerns?", "role": "assistant" }, { "content": "No.", "role": "user" }, { "content": "To proceed further, we need your good name.", "role": "assistant" }, { "content": "Catherine Wright.", "role": "user" }, { "content": "We found a connecting flight with a fare of 400 in 1022 Delta Airlines, shall I proceed?", "role": "assistant" }, { "content": "Please proceed.", "role": "user" }, { "content": "Ok, your ticket has been confirmed in business class.", "role": "assistant" }, { "content": "Thank you.", "role": "user" }, { "content": "Thank you for choosing us.", "role": "assistant" } ]
book
[ { "content": "Hi. I am Edward Walker.", "role": "user" }, { "content": "Hello, Please inform me, How may I assist you the day?", "role": "assistant" }, { "content": "Prepone plan came into a picture owing to announcement of birth of baby boy.So I need to cancel my recent reservation. Can you please help me in cancellation?", "role": "user" }, { "content": "Sure, I can help you in that cancellation.", "role": "assistant" }, { "content": "Thank you.", "role": "user" }, { "content": "Please allow me a moment to check for the previous reservation in our data base.", "role": "assistant" }, { "content": "Sure.", "role": "user" }, { "content": "We are sorry to inform that, there is no active reservation found on your name.", "role": "assistant" }, { "content": "Ok, no issues. Thank you.", "role": "user" }, { "content": "Thanks for choosing us. wish you a nice day.", "role": "assistant" } ]
no_reservation
[ { "content": "Hello.", "role": "user" }, { "content": "Hello. How can I serve you?", "role": "assistant" }, { "content": "I am George Brown, I want to book a flight ticket to IAD to meet my childhood friend from DCA.", "role": "user" }, { "content": "Ok.", "role": "assistant" }, { "content": "Can you help me for booking?", "role": "user" }, { "content": "Sure. May I know your trip dates?", "role": "assistant" }, { "content": "My trip dates are 05/16 to 05/18.", "role": "user" }, { "content": "Please, wait.", "role": "assistant" }, { "content": "Sure.", "role": "user" }, { "content": "There is a flight with airline: Frontier, flight number:1021, price 200, 1 connection. Shall I proceed?", "role": "assistant" }, { "content": "Ok, you can proceed for booking.", "role": "user" }, { "content": "Your ticket has been confirmed.", "role": "assistant" }, { "content": "Thanks for your assistance.", "role": "user" }, { "content": "Thank you.", "role": "assistant" } ]
no_flight
[ { "content": "Hello, I am Lisa Martin.", "role": "user" }, { "content": "Hello, how may I assist you today?", "role": "assistant" }, { "content": "I want to cancel my recent reservation due to some issues, can you please help me with that?", "role": "user" }, { "content": "Sure, we are here to help you. Please wait a moment.", "role": "assistant" }, { "content": "Sure.", "role": "user" }, { "content": "Thank you for your time, sorry no reservation found on your name.", "role": "assistant" }, { "content": "Ok, not an issue.", "role": "user" }, { "content": "Thank you for opting us.", "role": "assistant" }, { "content": "Thank you for your information.", "role": "user" } ]
no_reservation
[ { "content": "Hello.", "role": "user" }, { "content": "Hello, By what way can I help you out?", "role": "assistant" }, { "content": "Can you please reserve me a flight ticket from AUS to ORD?", "role": "user" }, { "content": "Sure, can you please mention your departure and arrival dates of your journey?", "role": "assistant" }, { "content": "I will fly on Jan 12 and return on Jan 14.", "role": "user" }, { "content": "Do you prefer any lay by in between journey?", "role": "assistant" }, { "content": "I need a lay by in between my journey.", "role": "user" }, { "content": "Is there any other specifications regarding your journey?", "role": "assistant" }, { "content": "No.", "role": "user" }, { "content": "Ok, please wait a moment. let me search a flight for you.", "role": "assistant" }, { "content": "Sure.", "role": "user" }, { "content": "We have found a connected flight with Southwest airlines, flight number 1016 and the fare of 100. Would you like me to book the ticket?", "role": "assistant" }, { "content": "Please proceed.", "role": "user" }, { "content": "Sure, for that I need to know your name. Can you please provide me?", "role": "assistant" }, { "content": "I am Dennis Baker.", "role": "user" }, { "content": "Ok, A ticket has been processed successfully with the name of Dennis Baker.", "role": "assistant" }, { "content": "Thank you.", "role": "user" }, { "content": "Thank you for your presence. We hope to serve you again.", "role": "assistant" } ]
book
[ { "content": "Hi.", "role": "user" }, { "content": "Hello. How can I help you?", "role": "assistant" }, { "content": "I am Patrick Carter. I am planning to attend a Music festival at Detroit, can you please book a flight ticket?", "role": "user" }, { "content": "May I know your desired travel dates please?", "role": "assistant" }, { "content": "I planned my trip on 11/11 to 11/13.", "role": "user" }, { "content": "Please share your airport codes.", "role": "assistant" }, { "content": "MY source is PHX and destination is JFK.", "role": "user" }, { "content": "There is a flight with connection limit 1 and fare 100, shall I proceed for booking?", "role": "assistant" }, { "content": "You can reserve it.", "role": "user" }, { "content": "Your ticket is booked, flight number 1004.", "role": "assistant" }, { "content": "Thank you.", "role": "user" }, { "content": "Thank you for your help. Thank you for opting us.", "role": "assistant" } ]
book
[ { "content": "Hello.", "role": "user" }, { "content": "Hello, how may I assist you?", "role": "assistant" }, { "content": "My name is Alexander Brown. I want to book a flight ticket from LGA to LAS, can you please help?", "role": "user" }, { "content": "Sure, may I know your travel dates?", "role": "assistant" }, { "content": "My travel dates are Jan 28th and Jan 30th.", "role": "user" }, { "content": "Do you have any specifications?", "role": "assistant" }, { "content": "I can travel in flight with one connection.", "role": "user" }, { "content": "Ok, please wait a minute.", "role": "assistant" }, { "content": "Sure.", "role": "user" }, { "content": "We found an airline Spirit with flight 1023 having a fare 100 with halt.", "role": "assistant" }, { "content": "Please proceed with the booking.", "role": "user" }, { "content": "Your booking has been done.", "role": "assistant" }, { "content": "Thank you for your service.", "role": "user" }, { "content": "Thank you.", "role": "assistant" } ]
book
[ { "content": "Hello.", "role": "user" }, { "content": "Hello, how may I help you?", "role": "assistant" }, { "content": "I am Gregory Evans. I want to cancel my reservation, so please help me in the cancellation.", "role": "user" }, { "content": "Sure, please wait for a moment.", "role": "assistant" }, { "content": "Ok.", "role": "user" }, { "content": "Sorry, there was no reservation found with your given name.", "role": "assistant" }, { "content": "Not an issue. Thank you.", "role": "user" }, { "content": "Thank you for opting us.", "role": "assistant" } ]
no_reservation
[ { "content": "Hello.", "role": "user" }, { "content": "Hello. How may I help you?", "role": "assistant" }, { "content": "I would like to travel from IAD to OAK as a business trip. Can you do the reservation?", "role": "user" }, { "content": "Sure, may I know your depart and arrival dates?", "role": "assistant" }, { "content": "My journey dates are 10/06 and 10/08.", "role": "user" }, { "content": "Do you have any connection limit?", "role": "assistant" }, { "content": "I need break in my journey.", "role": "user" }, { "content": "Is there any class preference?", "role": "assistant" }, { "content": "I am comfortable with economy class.", "role": "user" }, { "content": "Any other specifications to be met?", "role": "assistant" }, { "content": "My departure time should be evening.", "role": "user" }, { "content": "May I know your name?", "role": "assistant" }, { "content": "Samuel White here.", "role": "user" }, { "content": "Sorry, there were no flights found on your route.", "role": "assistant" }, { "content": "No problem, Thanks for the information.", "role": "user" }, { "content": "Thank you.", "role": "assistant" } ]
no_flight
[ { "content": "Hello.", "role": "user" }, { "content": "Hello. How may I guide you today?", "role": "assistant" }, { "content": "Owing to an emergency, I just need to cancel my recent reservation. Can you please aid me with cancellation?", "role": "user" }, { "content": "Sure, I will help you with that.", "role": "assistant" }, { "content": "Thank you.", "role": "user" }, { "content": "May I know your name please?", "role": "assistant" }, { "content": "Sure, Emma Anderson is my name.", "role": "user" }, { "content": "I am sorry to say that there is no reservation found under your name.", "role": "assistant" }, { "content": "That's Ok, thanks for your service.", "role": "user" }, { "content": "Thank you for reaching us.", "role": "assistant" } ]
no_reservation
[ { "content": "Hello.", "role": "user" }, { "content": "Hello. How may I aid you today?", "role": "assistant" }, { "content": "Can you please book a flight ticket from IAD to AUS?", "role": "user" }, { "content": "Sure, can you please share your preferable journey dates?", "role": "assistant" }, { "content": "Sure, I have planned my travel dates as June 29 and July 01.", "role": "user" }, { "content": "May I know your name please?", "role": "assistant" }, { "content": "Sure, myself Barbara Phillips.", "role": "user" }, { "content": "Do you have any other specifications?", "role": "assistant" }, { "content": "I am looking for single connecting flight.", "role": "user" }, { "content": "I am sorry to say that there is no flight found under your details.", "role": "assistant" }, { "content": "Oh! It is sad to hear. Anyway, thank you for your time.", "role": "user" }, { "content": "Thank you for reaching us.", "role": "assistant" }, { "content": "Most welcome.", "role": "user" } ]
no_flight
[ { "content": "Hi,.", "role": "user" }, { "content": "Hello, how may I help you?", "role": "assistant" }, { "content": "I made my earlier reservation with my name Karen Nelson, Could you help me in changing my reservation?", "role": "user" }, { "content": "Ok, please wait for a moment.", "role": "assistant" }, { "content": "Sure.", "role": "user" }, { "content": "Sorry, there was no reservation found with your name.", "role": "assistant" }, { "content": "Ok, thank you for quick response.", "role": "user" }, { "content": "Thank you for opting us.", "role": "assistant" } ]
no_reservation
[ { "content": "Hello.", "role": "user" }, { "content": "Hello, how may I oblige you today?", "role": "assistant" }, { "content": "Myself Scott Brown. I want to make my flight reservation to meet my brother at Dallas, can you please help me in booking my flight ticket?", "role": "user" }, { "content": "Sure, may I know your travelling dates?", "role": "assistant" }, { "content": "I want to depart on Jan 26th and I will return back on Jan 28th.", "role": "user" }, { "content": "Could you please share your take off airport code?", "role": "assistant" }, { "content": "Sure, I want to travel from DEN to DFW.", "role": "user" }, { "content": "Ok, please wait for a minute.", "role": "assistant" }, { "content": "Sure.", "role": "user" }, { "content": "Thank you for waiting, there are no flights found from your source.", "role": "assistant" }, { "content": "Sad to hear that. Anyway, thank you for the information.", "role": "user" }, { "content": "Thank you for availing us.", "role": "assistant" } ]
no_flight
[ { "content": "Hello.", "role": "user" }, { "content": "Hello, how can I help you today?", "role": "assistant" }, { "content": "I am looking for a flight from LGA to ATL, can you help me in booking?", "role": "user" }, { "content": "Sure, may I know your planned travel dates?", "role": "assistant" }, { "content": "Sure, my planned travel dates are Nov 29 and Dec 01.", "role": "user" }, { "content": "May I know your connection limit?", "role": "assistant" }, { "content": "Please look for a connecting flight.", "role": "user" }, { "content": "Ok, do you have any other specifications?", "role": "assistant" }, { "content": "No, thank you.", "role": "user" }, { "content": "May I know your good name?", "role": "assistant" }, { "content": "Myself Sharon Edwards.", "role": "user" }, { "content": "Please wait for a moment. I will check the availability of the flights.", "role": "assistant" }, { "content": "Sure, I will wait for your response.", "role": "user" }, { "content": "We found an airline: Delta, flight number: 1018 and price is 100 with one connection.", "role": "assistant" }, { "content": "That's fine, please proceed with booking.", "role": "user" }, { "content": "Your flight ticket has been reserved.", "role": "assistant" }, { "content": "Thank you for the service.", "role": "user" }, { "content": "Thank you for reaching us.", "role": "assistant" } ]
book
[ { "content": "Hi. I am Jeffrey Wilson.", "role": "user" }, { "content": "Hello, how can I help you today?", "role": "assistant" }, { "content": "I want to attend a business meeting with my client at Washington, can you please book me a ticket?", "role": "user" }, { "content": "Sure, when are you willing to travel? Ok, let me now your airport codes?", "role": "assistant" }, { "content": "My travel dates are from 06/05 to 06/07. My airport codes are from IAH to DCA.", "role": "user" }, { "content": "Ok, any other requirements?", "role": "assistant" }, { "content": "My price limit is 200. I want a break in between my journey.", "role": "user" }, { "content": "Ok, flight- 1014, airline- Delta, price- 100 with connection matches your requested details.", "role": "assistant" }, { "content": "Ok, please proceed for booking.", "role": "user" }, { "content": "Ok, your ticket has been processed.", "role": "assistant" }, { "content": "Thank you.", "role": "user" }, { "content": "Thank you for opting us.", "role": "assistant" } ]
book
[ { "content": "Hi.", "role": "user" }, { "content": "Hello.", "role": "assistant" }, { "content": "I am Joshua Harris.", "role": "user" }, { "content": "How can I help you Harris?", "role": "assistant" }, { "content": "Can you find a flight from DEN to MCO, to meet my family who are living in Orlando.", "role": "user" }, { "content": "Sure, I will help you. Can you please share your desire d travel dates?", "role": "assistant" }, { "content": "Sure, my trip dates are 12/11 and 12/13.", "role": "user" }, { "content": "Please wait a while, I will check and revert you.", "role": "assistant" }, { "content": "Sure, take your time.", "role": "user" }, { "content": "There is a flight with connection limit 0 and fare 100, with JetBlue airlines. Shall I proceed for booking?", "role": "assistant" }, { "content": "I need a stop over the flight.", "role": "user" }, { "content": "Sorry to say, there is no flight on your desired travel dates.", "role": "assistant" }, { "content": "It's ok, thanks for checking my status.", "role": "user" }, { "content": "Thank you for opting us. Have a safe journey.", "role": "assistant" } ]
book
[ { "content": "Hi.", "role": "user" }, { "content": "Hello.", "role": "assistant" }, { "content": "Amy Hall here.", "role": "user" }, { "content": "How can I assist you at this moment?", "role": "assistant" }, { "content": "Can you please reserve me a flight ticket from HOU to IAH?", "role": "user" }, { "content": "Sure, I am happy to help you with that. Can I have your travel dates please?", "role": "assistant" }, { "content": "My trip dates are 08/13 - 08/15.", "role": "user" }, { "content": "Ok, please let me know the timings of your journey.", "role": "assistant" }, { "content": "I do not have any timing preferences.", "role": "user" }, { "content": "Do you want any specific class to travel?", "role": "assistant" }, { "content": "I want an economy class.", "role": "user" }, { "content": "Do you need any breaks in between your journey?", "role": "assistant" }, { "content": "I need a single connection.", "role": "user" }, { "content": "Can I have your good name please to proceed further?", "role": "assistant" }, { "content": "Already mentioned above.", "role": "user" }, { "content": "Ok, please wait a moment.", "role": "assistant" }, { "content": "Sure.", "role": "user" }, { "content": "AA airlines running a flight in your route with connection 1 and the ticket fare is 100 in economy class. Shall I proceed with booking?", "role": "assistant" }, { "content": "Please reserve.", "role": "user" }, { "content": "Ok Amy Hall, your ticket booking has done and the flight number is 1008.", "role": "assistant" }, { "content": "Thank you.", "role": "user" }, { "content": "Thank you for choosing us, have a great journey.", "role": "assistant" } ]
book
[ { "content": "Hi.", "role": "user" }, { "content": "Hello, how can I help you?", "role": "assistant" }, { "content": " I need to cancel my reservation for a client meeting but I have got a sudden call from my friend that one of my friend got met with an accident so I feel to cancel my reservation. Can you please help me out?", "role": "user" }, { "content": "Sure, may I know your name?", "role": "assistant" }, { "content": "Charles Turner here.", "role": "user" }, { "content": "Please wait a second.", "role": "assistant" }, { "content": "Sure.", "role": "user" }, { "content": "Sorry, no reservation found on your name.", "role": "assistant" }, { "content": "That's ok, thank you for checking.", "role": "user" }, { "content": "Thank you for opting us.", "role": "assistant" } ]
no_reservation
[ { "content": "Hello.", "role": "user" }, { "content": "Hello.", "role": "assistant" }, { "content": "I am Jonathan Martin.", "role": "user" }, { "content": "How can I aid you at this moment?", "role": "assistant" }, { "content": "I planned to meet my friend in DFW, can you please help me to book a flight ticket from OAK?", "role": "user" }, { "content": "Sure, I am happy to aid you in booking flight ticket. Can you please mention your preferable travel dates for booking flight ticket?", "role": "assistant" }, { "content": "I prefer to travel on 05/05 and 05/07.", "role": "user" }, { "content": "Just give me a moment, I will check flight availability in this route.", "role": "assistant" }, { "content": "Sure.", "role": "user" }, { "content": "Based on your information, UA airline is ready to serve you with 1 connection with a minimum fare of 200 is available for you. Can I book this flight ticket for you?", "role": "assistant" }, { "content": "Ok, please confirm my booking.", "role": "user" }, { "content": "I have confirmed your flight ticket, flight number is 1010.", "role": "assistant" }, { "content": "Thank you for your help.", "role": "user" }, { "content": "You are welcome Jonathan Martin.", "role": "assistant" } ]
book
[ { "content": "Hi, I am Paul Harris.", "role": "user" }, { "content": "Hello, how may I help you?", "role": "assistant" }, { "content": "Can you please reserve me a flight ticket which is having it's depart time in the afternoon?", "role": "user" }, { "content": "Sure, may I know your trip dates please?", "role": "assistant" }, { "content": "My trip dates are 05/09 - 05/11.", "role": "user" }, { "content": "Can I know your airport codes please?", "role": "assistant" }, { "content": "My airport codes are DFW - LAX.", "role": "user" }, { "content": "Ok, please wait for a while.", "role": "assistant" }, { "content": "Ok.", "role": "user" }, { "content": "Thank you for waiting and we have found a flight in economy class with 0 connection in Spirit airlines and the fare of your flight will be 200. Do you like me to proceed your booking with this flight?", "role": "assistant" }, { "content": "Please reserve.", "role": "user" }, { "content": "Ok, your ticket is booked with the flight number1018.", "role": "assistant" }, { "content": "Thank you.", "role": "user" }, { "content": "My pleasure.", "role": "assistant" } ]
book
[ { "content": "Hello. I am Sarah Thomas.", "role": "user" }, { "content": "Hello, how can I help you today?", "role": "assistant" }, { "content": "I want to cancel my recent reservation due to sudden demise of my uncle. Could you please help me?", "role": "user" }, { "content": "Sure, please wait for a moment.", "role": "assistant" }, { "content": "Sure.", "role": "user" }, { "content": "Sorry to say that, no reservation was found with your name.", "role": "assistant" }, { "content": "Ok, no worries. Thank you.", "role": "user" }, { "content": "Thank you for opting us.", "role": "assistant" } ]
no_reservation
[ { "content": "Hi.", "role": "user" }, { "content": "Hello, how can I help you?", "role": "assistant" }, { "content": "I am Jennifer Martin want to change my reservation, so can you help me with it please?", "role": "user" }, { "content": "There is no reservation with your name.", "role": "assistant" }, { "content": "That's ok, thank you for the response.", "role": "user" }, { "content": "Thank you for reaching us.", "role": "assistant" } ]
no_reservation
[ { "content": "Hi.", "role": "user" }, { "content": "Hello.", "role": "assistant" }, { "content": "I am Debra Green, can you find a flight from IAH in economy class?", "role": "user" }, { "content": "Sure, I am here to help you in booking. Can you please share your travel dates?", "role": "assistant" }, { "content": "I am planning to travel on Mar 25 and 27.", "role": "user" }, { "content": "Ok, may I know your Destination code?", "role": "assistant" }, { "content": "My preferred destination airport code is OAK, so please check for a connecting flight.", "role": "user" }, { "content": "Please hold on for a while.", "role": "assistant" }, { "content": "Sure.", "role": "user" }, { "content": "Flight 1011 in Spirit airlines is available for you with 1 stopover and it costs you 200 in economy class. Can I proceed?", "role": "assistant" }, { "content": "Proceed with booking.", "role": "user" }, { "content": "Your booking is done.", "role": "assistant" }, { "content": "Thank you.", "role": "user" }, { "content": "Thank you for reaching us, have a safe flight.", "role": "assistant" } ]
book
[ { "content": "Hello, Kimberly Wilson here.", "role": "user" }, { "content": "Hello Wilson. How can I help you today?", "role": "assistant" }, { "content": "I need a flight to Dallas to give a motivational speech in a college. Could you book a flight ticket for me?", "role": "user" }, { "content": "Sure, please can I know your airport codes?", "role": "assistant" }, { "content": "My airport codes are LGA and DFW.", "role": "user" }, { "content": "Please mention your trip dates to proceed further.", "role": "assistant" }, { "content": "I am departing on 03/11 and returning on 03/13.", "role": "user" }, { "content": "Wait for a moment please.", "role": "assistant" }, { "content": "Sure.", "role": "user" }, { "content": "Sorry Wilson, there is no flight available for you as per your details.", "role": "assistant" }, { "content": "No problem, thank you for helping me.", "role": "user" }, { "content": "My pleasure, have a great day.", "role": "assistant" } ]
book
[ { "content": "Hello.", "role": "user" }, { "content": "Hello, how can I help you today?", "role": "assistant" }, { "content": "Due to some urgent meeting, I am planning to cancel my recent reservation. Can you please help me for this?", "role": "user" }, { "content": "Sure, I am here to help you with that.", "role": "assistant" }, { "content": "Thank you.", "role": "user" }, { "content": "Can you please share me your name?", "role": "assistant" }, { "content": "Myself Lisa Moore.", "role": "user" }, { "content": "Sorry, no reservation found on your name to cancel your reservation.", "role": "assistant" }, { "content": "Not a big deal, anyhow thank you very much for your kind information.", "role": "user" }, { "content": "Thank you for reaching us, have a nice day.", "role": "assistant" } ]
no_reservation
[ { "content": "Hi.", "role": "user" }, { "content": "Hello, how may I oblige you today?", "role": "assistant" }, { "content": "Please book a flight from Oakland, OAK.", "role": "user" }, { "content": "Sure, we are mirthful to help you.", "role": "assistant" }, { "content": "Thank you.", "role": "user" }, { "content": "Can you share me destination point please?", "role": "assistant" }, { "content": "Seattle, SEA is the destination, I need to go there to meet my fiance.", "role": "user" }, { "content": "When are you planning to travel?", "role": "assistant" }, { "content": "I planned to travel on 08/25 to 08/27.", "role": "user" }, { "content": "Do you need any halt in between your journey? May I know your good name?", "role": "assistant" }, { "content": "Yes, I need to halt. I am Robert Clark.", "role": "user" }, { "content": "Please stay online, I will check the availability and revert to you.", "role": "assistant" }, { "content": "Sure.", "role": "user" }, { "content": "Sorry, we found no flights with your specification.", "role": "assistant" }, { "content": "Ok, Thank you.", "role": "user" }, { "content": "Thank you for choosing us.", "role": "assistant" } ]
no_flight
[ { "content": "Hello, I am George Baker.", "role": "user" }, { "content": "Hello, how can I aid you?", "role": "assistant" }, { "content": "I would like to attend a meeting with my client at Washington, IAD. Can you please help me in booking on 12/14 and 12/16?", "role": "user" }, { "content": "Sure, may I know your source airport?", "role": "assistant" }, { "content": "My source point is Denver, DEN.", "role": "user" }, { "content": "Let me know your connection limit.", "role": "assistant" }, { "content": "I need a connected flight.", "role": "user" }, { "content": "Sorry, no flights found with your given dates.", "role": "assistant" }, { "content": "Ok, no problem. Thank you.", "role": "user" }, { "content": "Thank you for choosing us.", "role": "assistant" } ]
no_flight
[ { "content": "Hello.", "role": "user" }, { "content": "Hello, how may I assist you today?", "role": "assistant" }, { "content": "Can you please help me in reserving my flight from ATL to reach all places at PHX?", "role": "user" }, { "content": "Sure, can you please share me with your dates of journey?", "role": "assistant" }, { "content": "Thank you, my travelling dates are Aug 22nd an Aug 24th.", "role": "user" }, { "content": "Please let me know your name?", "role": "assistant" }, { "content": "My name is Pamela Walker.", "role": "user" }, { "content": "Are you looking for any other help from my side please?", "role": "assistant" }, { "content": "I prefer a flight which has maximum a single connection.", "role": "user" }, { "content": "Please wait for a mean while.", "role": "assistant" }, { "content": "Ok, sure. I will wait for your response.", "role": "user" }, { "content": "I found a connecting flight of fare 100 with the Delta airline, are you fine with this booking?", "role": "assistant" }, { "content": "I am fine with the given flight details. Please, reserve it.", "role": "user" }, { "content": "Ok, I have reserved your ticket with the flight number 1014.", "role": "assistant" }, { "content": "Thank you for the service.", "role": "user" }, { "content": "You are welcome, have a safe journey.", "role": "assistant" } ]
book
[ { "content": "Hi.", "role": "user" }, { "content": "Hello, how may I help you?", "role": "assistant" }, { "content": " I have to do some modification in my previous flight ticket booking that there is a sudden event held at my home town, so I am unable to travel the trip. can you please help me out with changing of my reservation?", "role": "user" }, { "content": "Sure, we are happy to help you. May I know your good name?", "role": "assistant" }, { "content": "Elizabeth Lee here.", "role": "user" }, { "content": "Sorry, there is no active reservation on your name in our records.", "role": "assistant" }, { "content": "That's ok, thank you for your help.", "role": "user" }, { "content": "Thank you for contacting us.", "role": "assistant" } ]
no_reservation
[ { "content": "Hi.", "role": "user" }, { "content": "Hello, how may I help you?", "role": "assistant" }, { "content": "Please book a ticket from IAD to BOS.", "role": "user" }, { "content": "Sure, can I know your travelling dates?", "role": "assistant" }, { "content": "Travelling dates are Dec 28 and Dec 30.", "role": "user" }, { "content": "Sorry, there are no flights are available for given dates.", "role": "assistant" }, { "content": "Thank you.", "role": "user" }, { "content": "Thank you for reaching us. Can I know your name.", "role": "assistant" }, { "content": "I am Jeffrey Edwards.", "role": "user" } ]
no_flight
[ { "content": "Hello,.", "role": "user" }, { "content": "Hello, how can I aid you today?", "role": "assistant" }, { "content": "Please book a ticket from Seattle, WA-SEA to Houston, TX-IAH.", "role": "user" }, { "content": "Sure, we are here to help you. Kindly provide me your travel dates.", "role": "assistant" }, { "content": "Departure is by 06/23 and will return on 06/25.", "role": "user" }, { "content": "How much can you afford for this journey?", "role": "assistant" }, { "content": "I can afford up to 500.", "role": "user" }, { "content": "Ok, please wait a moment.", "role": "assistant" }, { "content": "Sure.", "role": "user" }, { "content": "There is a flight with your requirement, airline is Delta with price 600. Shall I proceed with booking?", "role": "assistant" }, { "content": "Please do not book flight.", "role": "user" }, { "content": "Ok. May I know your name?", "role": "assistant" }, { "content": "I am Stephanie Baker.", "role": "user" }, { "content": "Thanks for reaching us.", "role": "assistant" }, { "content": "Thanks.", "role": "user" } ]
no_flight
[ { "content": "Hi.", "role": "user" }, { "content": "Hello. How may I serve you today?", "role": "assistant" }, { "content": "Could you please help me to book a flight ticket from PHL to attend an interview in PHX?", "role": "user" }, { "content": "Sure, I am here to help you to make a flight reservation but I need your travel dates to search a flight.", "role": "assistant" }, { "content": "11/16 and 11/18 are my planned travelling dates.", "role": "user" }, { "content": "Do you need a break in between your journey?", "role": "assistant" }, { "content": "I need a connecting flight for this time.", "role": "user" }, { "content": "Is there any other preferences that you would like to add before booking?", "role": "assistant" }, { "content": "I need to return in the afternoon.", "role": "user" }, { "content": "Ok, please wait a moment I'll check and revert to you.", "role": "assistant" }, { "content": "Sure.", "role": "user" }, { "content": " We are unable to provide flight in between your journey routes due to some technical up-gradation at destination airport.", "role": "assistant" }, { "content": "Ok, not an issue. Thank you for your information.", "role": "user" }, { "content": "Thank you for availing us. May I know your name please for documentation purpose?", "role": "assistant" }, { "content": "Donald Hernandez.", "role": "user" }, { "content": "Thank you.", "role": "assistant" }, { "content": "Welcome.", "role": "user" } ]
no_flight
[ { "content": "Hi.", "role": "user" }, { "content": "Hello. How can I assist you today?", "role": "assistant" }, { "content": "I am Carol Harris. I want to book a ticket from MSP to BOS, can you help me?", "role": "user" }, { "content": "Sure, can you please share your travel dates?", "role": "assistant" }, { "content": "My travel dates are 08/15 and 08/17.", "role": "user" }, { "content": "Do you have any class preference?", "role": "assistant" }, { "content": "I am comfortable with any class.", "role": "user" }, { "content": "May I know your connection limit?", "role": "assistant" }, { "content": "I need a single connection.", "role": "user" }, { "content": "Is there any requirement that you are looking for?", "role": "assistant" }, { "content": "My departure time is afternoon.", "role": "user" }, { "content": "Carol Harris, I am sorry to inform you that there is no flight available at your request.", "role": "assistant" } ]
no_flight
[ { "content": "Hello, I am Betty Johnson.", "role": "user" }, { "content": "Hello, how may I help you now?", "role": "assistant" }, { "content": "I want a flight to TX-DFW meet my friend after a long time. Can you help me to book a flight from TX-AUS?", "role": "user" }, { "content": "Sure, please share me your planned journey dates?", "role": "assistant" }, { "content": "I will fly on 12/03 and return on 12/05.", "role": "user" }, { "content": "Do you need connecting flight fr your journey?", "role": "assistant" }, { "content": "Yes, I need a halt.", "role": "user" }, { "content": "Please wait for a moment, while I check for the flight availability.", "role": "assistant" }, { "content": "Sure.", "role": "user" }, { "content": "Thank you for waiting, I found a connecting flight 1022 of airline Spirit and fare is 100. Shall I proceed with booking?", "role": "assistant" }, { "content": "Sure, you can.", "role": "user" }, { "content": "Your flight ticket has been booked.", "role": "assistant" }, { "content": "Thank you for booking my ticket.", "role": "user" }, { "content": "Thank you for visiting us, have a nice journey.", "role": "assistant" } ]
book
[ { "content": "Hello.", "role": "user" }, { "content": "Hello. How may I aid you at this moment?", "role": "assistant" }, { "content": "I am Jack Brown. I want to book a flight ticket to Charlotte CLT to enjoy my holiday trip, can you help me with booking a direct flight?", "role": "user" }, { "content": "Sure, please share your travelling dates?", "role": "assistant" }, { "content": "My travelling dates are 12/19 and 12/21.", "role": "user" }, { "content": "Do you need any halt in between the journey?", "role": "assistant" }, { "content": "I need a direct flight.", "role": "user" }, { "content": "Ok, may I know your origin airport code?", "role": "assistant" }, { "content": "My take off airport code is ATL.", "role": "user" }, { "content": "There are no flights found on your requested dates.", "role": "assistant" }, { "content": "Ok, no issues. Thank you.", "role": "user" }, { "content": "Thank you for reaching us.", "role": "assistant" } ]
no_flight
[ { "content": "Hello.", "role": "user" }, { "content": "Hello, how may I assist you today?", "role": "assistant" }, { "content": "I would like to book a flight ticket from PHL to ATL to meet my sister. Could you please help me with booking a connecting flight?", "role": "user" }, { "content": "Sure, may I know your name?", "role": "assistant" }, { "content": "I am Mark Rodriguez.", "role": "user" }, { "content": "Can I know your travelling dates?", "role": "assistant" }, { "content": "My travelling dates are Aug 28 and Aug 30.", "role": "user" }, { "content": "Which class do you prefer to travel?", "role": "assistant" }, { "content": "I am comfortable with any class.", "role": "user" }, { "content": "Do you have any other specifications?", "role": "assistant" }, { "content": "I would like to depart in the evening.", "role": "user" }, { "content": "Ok, wait a minute.", "role": "assistant" }, { "content": "Sure.", "role": "user" }, { "content": "Sorry, there are no flights available on your travelling dates.", "role": "assistant" }, { "content": "No worries, thank you for the information.", "role": "user" }, { "content": "Thank you for reaching us.", "role": "assistant" } ]
no_flight
[ { "content": "Hi.", "role": "user" }, { "content": "Hello, how can I help you?", "role": "assistant" }, { "content": "Can you please help me in booking of the ticket?", "role": "user" }, { "content": "Sure, I can help you in that. Before proceeding can I know your name?", "role": "assistant" }, { "content": "My source airport code is from IAH and my destination airport codes is SEA. My travelling dates are from 01/31 to 02/02.", "role": "user" }, { "content": "OK, can I know your good name for further proceeding?", "role": "assistant" }, { "content": "My name is Andrew Thomas.", "role": "user" }, { "content": "OK Andrew , there is a flight 1018 which is travelling towards your destination. Is there any other requirements that you need?", "role": "assistant" }, { "content": "May I know the connection of the flight?", "role": "user" }, { "content": "Sure, there is only 1 connection limit for the above flight.", "role": "assistant" }, { "content": "Please proceed the booking of the ticket.", "role": "user" }, { "content": "OK Andrew, you ticket has confirmed. Hope have a great journey.", "role": "assistant" }, { "content": "Thank you.", "role": "user" } ]
book
[ { "content": "Hello.", "role": "user" }, { "content": "Hello, how can I assist you today?", "role": "assistant" }, { "content": "I am planning to visit Chicago, will you help me in booking the flight ticket from MCO to ORD?", "role": "user" }, { "content": "Sure, I will help you with that. On which dates would you like me to book a flight ticket for you?", "role": "assistant" }, { "content": "My preferable journey dates are May 08 and May 10.", "role": "user" }, { "content": "Do you need a connecting flight?", "role": "assistant" }, { "content": "I need a flight with single connection.", "role": "user" }, { "content": "May I know your class preference?", "role": "assistant" }, { "content": "No, I am comfortable in any class.", "role": "user" }, { "content": "Do you have any other specifications?", "role": "assistant" }, { "content": "I always prefer normal-cost airlines.", "role": "user" }, { "content": "What is your good name?", "role": "assistant" }, { "content": "Myself Robert Scott.", "role": "user" }, { "content": "Ok, please wait a moment.", "role": "assistant" }, { "content": "Ok, I will wait for your response.", "role": "user" }, { "content": "Flight 1026 is available for you with 1 connection by UA airlines. Can I book it for you?", "role": "assistant" }, { "content": "Sure, you can proceed with the booking.", "role": "user" }, { "content": "Your ticket has been reserved with price 100.", "role": "assistant" }, { "content": "Thank you for helping me.", "role": "user" }, { "content": "Thank you for choosing us.", "role": "assistant" } ]
book
[ { "content": "Hi.", "role": "user" }, { "content": "Hello, how can I help you?", "role": "assistant" }, { "content": "I am Stephanie King. I am planning to travel from ATL to MSP, help me in booking a flight?", "role": "user" }, { "content": "Sure, I will help you. May I know your travel dates?", "role": "assistant" }, { "content": "My travelling dates are 11/10 to 11/12.", "role": "user" }, { "content": "Ok, do you prefer for economy class or business class?", "role": "assistant" }, { "content": "I did not have any specifications.", "role": "user" }, { "content": "Ok, please wait for a while.", "role": "assistant" }, { "content": "Ok.", "role": "user" }, { "content": "There is a flight with single connection available in Hawaiian airlines and the ticket fare is 200 only. Is that ok for you?", "role": "assistant" }, { "content": "Proceed for booking.", "role": "user" }, { "content": "Your ticket is booked successfully and your flight number is 1005.", "role": "assistant" }, { "content": "Thank you.", "role": "user" }, { "content": "You are welcome and have a safe journey.", "role": "assistant" } ]
book
[ { "content": "Hi.", "role": "user" }, { "content": "Hello, how may I aid you today?", "role": "assistant" }, { "content": "Catherine Anderson here. I would like to prefer a economy class for my business trip to New York. So can you book the flight ticket for me?", "role": "user" }, { "content": "Sure, please share me your source and destination airport codes.", "role": "assistant" }, { "content": "The airport codes are from HOU to EWR.", "role": "user" }, { "content": "May I know your travel dates?", "role": "assistant" }, { "content": "My travel dates are from 18 June to 20.", "role": "user" }, { "content": "Do you need any specifications?", "role": "assistant" }, { "content": "I need a single connecting flight.", "role": "user" }, { "content": "Please share me your class preferences?", "role": "assistant" }, { "content": "I prefer a economy class.", "role": "user" }, { "content": "Please wait for a while.", "role": "assistant" }, { "content": "Sure.", "role": "user" }, { "content": "We found a Spirit airline and 1022 is flight number with a fare of 200. Shall I proceed?", "role": "assistant" }, { "content": "You can book the flight ticket.", "role": "user" }, { "content": "Your ticket is confirmed with an economy class.", "role": "assistant" }, { "content": "Thank you.", "role": "user" }, { "content": "Thank you for reaching us.", "role": "assistant" } ]
book
[ { "content": "Hi.", "role": "user" }, { "content": "Hello, how may I help you?", "role": "assistant" }, { "content": "Please help me in booking flight ticket from LAS to SFO to attend meeting.", "role": "user" }, { "content": "Sure, may I know your name?", "role": "assistant" }, { "content": "Linda Williams here.", "role": "user" }, { "content": "When do you want to travel?", "role": "assistant" }, { "content": "My trip dates are Sept 21 to Sept 23.", "role": "user" }, { "content": "May I know your connection limit?", "role": "assistant" }, { "content": "I need a direct flight.", "role": "user" }, { "content": "Do you have any other preferences?", "role": "assistant" }, { "content": "No.", "role": "user" }, { "content": "Sorry, there are no flights available on your request.", "role": "assistant" }, { "content": "Ok, no problem. Thank you.", "role": "user" }, { "content": "Thank you for choosing us.", "role": "assistant" } ]
no_flight
[ { "content": "Hi.", "role": "user" }, { "content": "Hello.", "role": "assistant" }, { "content": "I am Anthony Brown.", "role": "user" }, { "content": "How can I help you?", "role": "assistant" }, { "content": "I need to book a flight ticket from EWR to DTW, Can you please help me for booking?", "role": "user" }, { "content": "Sure, I will help you to book a flight ticket. Can you please share me your travelling dates?", "role": "assistant" }, { "content": "I would like to travel on 07/06 to return on 07/08.", "role": "user" }, { "content": "Please give me a moment.", "role": "assistant" }, { "content": "Sure.", "role": "user" }, { "content": "Sorry, no flights are available on your route.", "role": "assistant" }, { "content": "Ok, no problem. Thanks for your information.", "role": "user" }, { "content": "Welcome, have a nice day.", "role": "assistant" } ]
book
[ { "content": "Hi, I am Samuel Smith.", "role": "user" }, { "content": "Hello. How can I aid you today?", "role": "assistant" }, { "content": "I am very much Excited to visit Ellenville Fault Ice Caves in New York. EWR. Can you please help me with it?", "role": "user" }, { "content": "Sure, I am here to help you, may I know your travelling dates?", "role": "assistant" }, { "content": " I want to travel on 05/11, and need to catch return flight on 05/3.", "role": "user" }, { "content": "Could you please help me with your source code?", "role": "assistant" }, { "content": "Source airport code is PHX.", "role": "user" }, { "content": "Sorry Samuel Smith, no flights found on your requested travelling dates.", "role": "assistant" }, { "content": "Ok, no issues.", "role": "user" }, { "content": "Thank you for approaching us.", "role": "assistant" }, { "content": "Thanks for the help.", "role": "user" } ]
no_flight
[ { "content": "Hi.", "role": "user" }, { "content": "Hello. How can I help you?", "role": "assistant" }, { "content": "My friend want to cancel her reservation because she got some urgent work at her home, can you please help me to cancel her reservation?", "role": "user" }, { "content": "Sure, I will help you. Please wait a while.", "role": "assistant" }, { "content": "Ok.", "role": "user" }, { "content": "May I know her name please?", "role": "assistant" }, { "content": "Sure, her name is Nicole Garcia.", "role": "user" }, { "content": "There is no reservation found on her name.", "role": "assistant" }, { "content": "That's fine, thank you for checking.", "role": "user" }, { "content": "Thank you for reaching us.", "role": "assistant" } ]
no_reservation
[ { "content": "Hello.", "role": "user" }, { "content": "Hello, how may I assist you?", "role": "assistant" }, { "content": "I am planning to attend a Tennis competition in Detroit DTW from HOU. Can you find a flight ticket for me?", "role": "user" }, { "content": "Sure, may I know your planned travel dates please?", "role": "assistant" }, { "content": "Ok, my journey dates are on Aug 13 and return on Aug 15.", "role": "user" }, { "content": "Do you have any class preference?", "role": "assistant" }, { "content": "No.", "role": "user" }, { "content": "Would you like to travel in a connecting flight or a direct flight?", "role": "assistant" }, { "content": "Yes, I need a single connecting flight.", "role": "user" }, { "content": "Do you have any particular time for departing and returning?", "role": "assistant" }, { "content": "No. I don't have any timings.", "role": "user" }, { "content": "May I know your good name please?", "role": "assistant" }, { "content": "Yes, I am Melissa Miller.", "role": "user" }, { "content": "We found American airline with economy class and flight number is 1012 with arrival time is 15.00 hours and departure time is 11.00 hours.Shall I proceed for booking?", "role": "assistant" }, { "content": "Ok, you can proceed with the ticket booking.", "role": "user" }, { "content": "Your ticket is booked.", "role": "assistant" }, { "content": "Thank you for your service.", "role": "user" }, { "content": "You are welcome.", "role": "assistant" } ]
book
[ { "content": "Hi.", "role": "user" }, { "content": "Hello, how may I help you?", "role": "assistant" }, { "content": "I want to book a ticket from DCA to ATL, can you help me?", "role": "user" }, { "content": "Sure, I am here to assist you. Can you please tell us your name?", "role": "assistant" }, { "content": "I am David Thompson.", "role": "user" }, { "content": "Thank you. May I know your travel dates?", "role": "assistant" }, { "content": "My travel dates are 10/27 and 10/29.", "role": "user" }, { "content": "Ok, please let me know your preferences.", "role": "assistant" }, { "content": "I want to travel in normal cost airline.", "role": "user" }, { "content": "Ok, please wait for sometime.", "role": "assistant" }, { "content": "I prefer a connecting flight.", "role": "user" }, { "content": "Sorry, there is no flight available on your given travel dates.", "role": "assistant" }, { "content": "No problem, thanks for checking.", "role": "user" }, { "content": "You are welcome and thank you for choosing us.", "role": "assistant" } ]
no_flight
[ { "content": "Hello.", "role": "user" }, { "content": "Hello, how may I help you?", "role": "assistant" }, { "content": "I am David Brown. Can you please book a flight ticket from NY-EWR to MA-BOS.", "role": "user" }, { "content": "Sure, please share your journey dates?", "role": "assistant" }, { "content": "My planned journey starts from 10/14 to 10/16.", "role": "user" }, { "content": "Do you have any specifications?", "role": "assistant" }, { "content": "I need a halt in between my journey with a price limit of 200.", "role": "user" }, { "content": "We found a flight in Frontier airlines, flight number is 1006 with one connection and price is 100. Shall I proceed?", "role": "assistant" }, { "content": "Yes, you can.", "role": "user" }, { "content": "Ok, your ticket has been confirmed in economy class.", "role": "assistant" }, { "content": "Thank you for your help.", "role": "user" }, { "content": "Thank you for choosing us.", "role": "assistant" } ]
book
[ { "content": "Hello.", "role": "user" }, { "content": "Hello, how may I aid you today?", "role": "assistant" }, { "content": "I am Kenneth Turner. I am planning to attend a singing competition which is going to be held at Houston TX-HOU, please help me in booking my flight ticket from MN-MSP.", "role": "user" }, { "content": "Sure, may I know your travel dates?", "role": "assistant" }, { "content": "01/31 is my starting date, my return date is on 02/02.", "role": "user" }, { "content": "Do you have any specification?", "role": "assistant" }, { "content": "I need a connecting flight.", "role": "user" }, { "content": "We found a flight on your details with airline Spirit, flight number: 1019. Shall I book this ticket?", "role": "assistant" }, { "content": "Please proceed.", "role": "user" }, { "content": "Your ticket has been conformed.", "role": "assistant" }, { "content": "Thank you.", "role": "user" }, { "content": "Thank you so much.", "role": "assistant" } ]
book
[ { "content": "Hello. My self Katherine Adams.", "role": "user" }, { "content": "Hello, how may I assist you?", "role": "assistant" }, { "content": "I would like participate in Dance show in Austin, will you please book a flight ticket?", "role": "user" }, { "content": "Sure, may I know your preferable dates?", "role": "assistant" }, { "content": "Sure, my planned dates are 02/29 and 03/02.", "role": "user" }, { "content": "OK, could you provide me your airport codes?", "role": "assistant" }, { "content": "Ok, actually I need to travel from IAH to AUS.", "role": "user" }, { "content": "Ok, wait for a minute.", "role": "assistant" }, { "content": "Sure, take your time.", "role": "user" }, { "content": "Yes Adams, I found a flight-1011 with Delta airlines, can I proceed?", "role": "assistant" }, { "content": "Sure, please proceed to book.", "role": "user" }, { "content": "Yes, your ticket is confirmed.", "role": "assistant" }, { "content": "Thank you for booking.", "role": "user" }, { "content": "Thank you for reaching us, have a safe journey.", "role": "assistant" }, { "content": "Most welcome.", "role": "user" } ]
book
[ { "content": "Hello.", "role": "user" }, { "content": "Hello. How may I assist you now?", "role": "assistant" }, { "content": "I am planning to book a flight ticket to DFW from ORD, can you please help me out?", "role": "user" }, { "content": "Sure, I am oblige to help you with that. Can you please provide your preferable dates of travelling?", "role": "assistant" }, { "content": "Sure, my planned travelling dates are Apr 25 and Apr 27.", "role": "user" }, { "content": "On whose name I have to book the flight ticket?", "role": "assistant" }, { "content": "Sure, my name is Sharon Wright.", "role": "user" }, { "content": "Do you have any connection limit?", "role": "assistant" }, { "content": "I am comfortable with any connection.", "role": "user" }, { "content": "Do you have any specific depart and arrival time for this trip?", "role": "assistant" }, { "content": "No.", "role": "user" }, { "content": "Please wait a moment to check the flights.", "role": "assistant" }, { "content": "Ok, take your time.", "role": "user" }, { "content": "We regret to inform you that, there are no flights moving to your region with your requested dates of travelling.", "role": "assistant" }, { "content": "It's ok, thank you for the information.", "role": "user" }, { "content": "Thank you for reaching us, have a great day.", "role": "assistant" } ]
no_flight
[ { "content": "Hello.", "role": "user" }, { "content": "Hello,.", "role": "assistant" }, { "content": " I am Benjamin King.", "role": "user" }, { "content": "How can I support you?", "role": "assistant" }, { "content": " I want to surprise my mother on her birthday at AZ-PHX. Can you book a ticket from GA-ATL?", "role": "user" }, { "content": "Sure, on which dates you wish to travel?", "role": "assistant" }, { "content": "My travel dates are 11/12 and 11/14.", "role": "user" }, { "content": "What do you prefer either direct flight or connecting flight?", "role": "assistant" }, { "content": "I need a direct flight.", "role": "user" }, { "content": "Ok, please wait for a second.", "role": "assistant" }, { "content": "Ok.", "role": "user" }, { "content": "Thanks for waiting, there were no flights found with your given details.", "role": "assistant" }, { "content": "Ok, no issues. Thank you for availing me.", "role": "user" }, { "content": "Thanks for contacting us.", "role": "assistant" } ]
no_flight
[ { "content": "Hello.", "role": "user" }, { "content": "Hello, What kind of help are you expecting from our side?", "role": "assistant" }, { "content": "I am Samantha Adams, want to cancel my reservation. Can you please help me?", "role": "user" }, { "content": "Sure, I can help you in that. Please stay online, I will check the previous list and revert to you.", "role": "assistant" }, { "content": "Sure.", "role": "user" }, { "content": "We are sorry to say that, there is no active reservation found on your name.", "role": "assistant" }, { "content": "It's ok, thank you.", "role": "user" }, { "content": "Thanks for approaching us, wish you a great day.", "role": "assistant" } ]
no_reservation
[ { "content": "Hello. I am Brain White.", "role": "user" }, { "content": "Hello, how can I help you?", "role": "assistant" }, { "content": "Can you please help me to book a flight ticket within fare of 500 to attend conference meeting at Phoenix, AZ-PHX?", "role": "user" }, { "content": "Sure, may I know your source airport?", "role": "assistant" }, { "content": "My source point is New York, NY-JFK.", "role": "user" }, { "content": "Ok, what are your planned journey dates?", "role": "assistant" }, { "content": "My travelling dates are from 03/18 to 03/20.", "role": "user" }, { "content": "Ok, please wait for a moment.", "role": "assistant" }, { "content": "Sure.", "role": "user" }, { "content": "I found a Spirit airline, flight number: 1003, price: 200 with one connection.", "role": "assistant" }, { "content": "Ok, you can proceed for booking.", "role": "user" }, { "content": "Your flight ticket has been confirmed.", "role": "assistant" }, { "content": "Thanks for your service.", "role": "user" }, { "content": "Thank you for opting us.", "role": "assistant" } ]
book
[ { "content": "Hi.", "role": "user" }, { "content": "Hello. How can I assist you for the day?", "role": "assistant" }, { "content": "I am looking for a flight from BOS to AUS, can you help me out?", "role": "user" }, { "content": "Sure, I am here to help you with that. May I know your travelling dates, please?", "role": "assistant" }, { "content": "My trip dates are from Mar 10th till Mar 12th.", "role": "user" }, { "content": "Do you have any class preference?", "role": "assistant" }, { "content": "No, I need a connecting flight.", "role": "user" }, { "content": "Is there any other requirements?", "role": "assistant" }, { "content": "No.", "role": "user" }, { "content": "May I know your name please?", "role": "assistant" }, { "content": "Myself Kathleen Nelson.", "role": "user" }, { "content": "I have found a direct flight-1027 in Jet Blue Airlines with a fare of 500. Shall I proceed with booking?", "role": "assistant" }, { "content": "Please proceed with it.", "role": "user" }, { "content": "Kathleen Nelson, your booking is done in business class.", "role": "assistant" }, { "content": "Thank you.", "role": "user" }, { "content": "Thank you for reaching us, have a safe journey.", "role": "assistant" } ]
book
[ { "content": "Hello.", "role": "user" }, { "content": "Hello. Can you please tell me how can I assist you?", "role": "assistant" }, { "content": "Myself Nicole Thomas.", "role": "user" }, { "content": "Ok.", "role": "assistant" }, { "content": "I have to go New York for my film shooting purpose, can you please book a flight ticket from DCA airport?", "role": "user" }, { "content": "Ok, may I know your trip dates?", "role": "assistant" }, { "content": "My departure date is 01/03 and please book my return ticket also on 01/05.", "role": "user" }, { "content": "Ok, may I know your destination code?", "role": "assistant" }, { "content": "My destination airport is JFK.", "role": "user" }, { "content": "I found a flight a ticket with price 100 and connection limit is 1 routed by Hawaiian airline with 1027 flight number.", "role": "assistant" }, { "content": "Please confirm this flight ticket on my name.", "role": "user" }, { "content": "Ok, your ticket has been booked.", "role": "assistant" }, { "content": "Thank you for assisting me.", "role": "user" }, { "content": "Thank you for reaching us.", "role": "assistant" } ]
book
[ { "content": "Hello.", "role": "user" }, { "content": "Hello, how can I assist you?", "role": "assistant" }, { "content": "I am Matthew Clark and I want to book a flight ticket to attend live concert which is going to held on AZ-PHX.", "role": "user" }, { "content": "Ok, can I know your journey dates and origin?", "role": "assistant" }, { "content": "My boarding is from IL-ORD and my travelling dates are from 11/16 to 11/18.", "role": "user" }, { "content": "Ok, please hold on I will check the availability of flights and revert to you.", "role": "assistant" }, { "content": "Ok.", "role": "user" }, { "content": "We are glad to inform you that we found a flight matching your requirements. UA airline, flight number 1021 and price of 100 with one connection.", "role": "assistant" }, { "content": "You can proceed with this airline.", "role": "user" }, { "content": "Sure. Your flight has been processed.", "role": "assistant" }, { "content": "Thank you for contating us.", "role": "user" }, { "content": "Thanks for reaching us. Have a good day.", "role": "assistant" } ]
book
[ { "content": "Hello.", "role": "user" }, { "content": "Hello, how may I best serve you now?", "role": "assistant" }, { "content": "I want to change my reservation. Can you help me for that one?", "role": "user" }, { "content": "Sure, I can change your reservation right now. Before that I need to know your good name please to track the details?", "role": "assistant" }, { "content": "Sure, Justin Nelson here.", "role": "user" }, { "content": "Ok, Please stay online, I will check the previous list and revert to you.", "role": "assistant" }, { "content": "Sure.", "role": "user" }, { "content": "Thanks for remaining so positive. We are sorry to specify that, there is no active reservation found on your name.", "role": "assistant" }, { "content": "No issues, thank you for your time.", "role": "user" }, { "content": "Thanks for choosing us, wish you a great day.", "role": "assistant" } ]
no_reservation
[ { "content": "Hello.", "role": "user" }, { "content": "Hello. How may I serve you now?", "role": "assistant" }, { "content": "I am Amanda Walker, I want to cancel my ticket has my plan to visit New York for reunion which is being cancelled. Can you can my reservation?", "role": "user" }, { "content": "Sure, I will help you. Please wait a while.", "role": "assistant" }, { "content": "Sure.", "role": "user" }, { "content": "Thank you for your time. We found a reservation in your name and it has been cancelled.", "role": "assistant" }, { "content": "Ok, thank you for helping me.", "role": "user" }, { "content": "Thank you for contacting us.", "role": "assistant" } ]
cancel
[ { "content": "Hi.", "role": "user" }, { "content": "Hello.", "role": "assistant" }, { "content": "I am Patricia Wright here.", "role": "user" }, { "content": "How may I help you today?", "role": "assistant" }, { "content": "I want to reserve my ticket from LAX to IAD, can you please help me out?", "role": "user" }, { "content": "Sure, may I know your travelling dates?", "role": "assistant" }, { "content": "Sure, my preferable dates of travel are from Aug, 22 to Aug, 24.", "role": "user" }, { "content": "Do you need any specifications for this travel?", "role": "assistant" }, { "content": "Yes, I need a economy as a class preference.", "role": "user" }, { "content": "Please wait a moment.", "role": "assistant" }, { "content": "Sure, I will wait.", "role": "user" }, { "content": "There is a flight with one connection and the price is 200 in Southwest airlines, can I proceed with the reservation?", "role": "assistant" }, { "content": "Ok, you can book it.", "role": "user" }, { "content": "Your ticket has been reserved with the flight number 1017 in economy class.", "role": "assistant" }, { "content": "Thank you for your help in booking my ticket.", "role": "user" }, { "content": "Thank you for choosing our service.", "role": "assistant" } ]
book
[ { "content": "Hi.", "role": "user" }, { "content": "Hello. How can I aid you today?", "role": "assistant" }, { "content": "I want to change my reservation as my previous agent did not get it right, can you please help me with it?", "role": "user" }, { "content": "Ok, sure I will help you with that. Meanwhile may I know your name?", "role": "assistant" }, { "content": "My name is Elizabeth Young.", "role": "user" }, { "content": "Please wait.", "role": "assistant" }, { "content": "Sure.", "role": "user" }, { "content": "Sorry, no reservation found on your name to change.", "role": "assistant" }, { "content": "That's ok, thank you for checking.", "role": "user" }, { "content": "Thank you for reaching us.", "role": "assistant" } ]
no_reservation
[ { "content": "Hello, I am Susan Hall.", "role": "user" }, { "content": "Hello, which service are you looking for today?", "role": "assistant" }, { "content": "Due to an emergency meeting, I want to change my reservation. Can you help me with it?", "role": "user" }, { "content": "Sure, we are here to help you. Please wait a moment, I will check your details and let you know.", "role": "assistant" }, { "content": "OK.", "role": "user" }, { "content": "I regret, there is no reservation found on your name to proceed further.", "role": "assistant" }, { "content": "No problem, thank you for the information.", "role": "user" }, { "content": "Thank you for consulting us.", "role": "assistant" } ]
no_reservation
[ { "content": "Hi.", "role": "user" }, { "content": "Hello. How can I assist you?", "role": "assistant" }, { "content": "Please change my existing reservation.", "role": "user" }, { "content": "May I know your name?", "role": "assistant" }, { "content": "Thomas Wright is my name.", "role": "user" }, { "content": "Sorry, no reservation found on your name to change.\\.", "role": "assistant" }, { "content": "Ok, no problem.", "role": "user" }, { "content": "Thank you for reaching us.", "role": "assistant" }, { "content": "Thank you.", "role": "user" } ]
no_reservation
[ { "content": "Hi, I am Dorothy Rodriguez.", "role": "user" }, { "content": "Hello. How can I help you?", "role": "assistant" }, { "content": "Can you please help me in booking a flight from ATL to IAH to go to my uncle's house?", "role": "user" }, { "content": "Sure, please tell me your travelling dates.", "role": "assistant" }, { "content": "My travelling dates are 04/16 and returns on 04/18.", "role": "user" }, { "content": "The Hawaiian airline with flight number 1026 is available. Shall I proceed booking?", "role": "assistant" }, { "content": "Can I know the price limit?", "role": "user" }, { "content": "Sure, the cost per flight ticket is 100.", "role": "assistant" }, { "content": "It is suitable for me to travel, please book it.", "role": "user" }, { "content": "Ok. Your flight ticket is confirmed.", "role": "assistant" }, { "content": "Ok, thank you for your quick help and good service.", "role": "user" }, { "content": "Happy journey. You are welcome.", "role": "assistant" } ]
book
[ { "content": "Hi.", "role": "user" }, { "content": "Hello, how can I help you?", "role": "assistant" }, { "content": "I am Stephanie Clark, can you help me to book a flight with 1 connection?", "role": "user" }, { "content": "Sure, can you share me your travelling dates?", "role": "assistant" }, { "content": "My travelling dates are 12/07 and 12/09.", "role": "user" }, { "content": "May I know your journey locations?", "role": "assistant" }, { "content": "My preferred airport codes are PHX and IAD.", "role": "user" }, { "content": "Ok, wait for some time.", "role": "assistant" }, { "content": "Ok.", "role": "user" }, { "content": "Thanks for waiting there is no flights found on your details.", "role": "assistant" }, { "content": "Ok, no issues. Thank you for your information.", "role": "user" }, { "content": "Thanks for choosing us.", "role": "assistant" } ]
no_flight
[ { "content": "Hello.", "role": "user" }, { "content": "Hello. How can I assist you at this moment?", "role": "assistant" }, { "content": "Can you please book a ticket from DFW to DCA? As I need to attend a wedding.", "role": "user" }, { "content": "Sure, I am happy to help you with that. Can I have your travel dates please?", "role": "assistant" }, { "content": "Sure, my planned departure and return travel dates are 15th and 17th of March.", "role": "user" }, { "content": "Ok, please let me know the timings of your journey.", "role": "assistant" }, { "content": "I don't have any time concerns.", "role": "user" }, { "content": "Do you have any other specifications?", "role": "assistant" }, { "content": "Yes, I prefer single connected flight.", "role": "user" }, { "content": "Can I have your good name please?", "role": "assistant" }, { "content": "My name is Joseph Jackson.", "role": "user" }, { "content": "Southwest airlines running a flight in your route with connection 1 and the ticket fare is 200 in economy class. Shall I proceed with booking?", "role": "assistant" }, { "content": "That's fine, you can proceed for booking the ticket.", "role": "user" }, { "content": "Ok, your ticket booking has done and the flight number is 1004.", "role": "assistant" }, { "content": "Thank you so much for your help.", "role": "user" }, { "content": "Thank you for choosing us, have a great journey.", "role": "assistant" } ]
book
[ { "content": "Hello.", "role": "user" }, { "content": "Hello.", "role": "assistant" }, { "content": "I want to visit TX-DFW to see the Sixth Floor Museum at Dealey Plaza, can you help me to make a flight reservation?", "role": "user" }, { "content": "Sure, please share your planned dates.", "role": "assistant" }, { "content": "My preferable travel dates are 02/15 and 02/16.", "role": "user" }, { "content": "May I know your source airport code?", "role": "assistant" }, { "content": "Currently I am staying in WA-SEA. Once check my return date will be on 02/17.", "role": "user" }, { "content": "Please give me a moment.", "role": "assistant" }, { "content": "Sure.", "role": "user" }, { "content": "Delta airlines with flight 1019 is available for you.", "role": "assistant" }, { "content": "May I know the connection limit?", "role": "user" }, { "content": "It's a direct flight.", "role": "assistant" }, { "content": "But, I need flight with 1 connection.", "role": "user" }, { "content": "May I know your name?", "role": "assistant" }, { "content": "Can you once search with this connection. I am Gary Lopez.", "role": "user" }, { "content": "Please wait for a while.", "role": "assistant" }, { "content": "Sure, please take your own time.", "role": "user" }, { "content": "Sorry, we could not find a flight with 1 connection.", "role": "assistant" }, { "content": "It's not a problem.", "role": "user" }, { "content": "Thank you for approaching us.", "role": "assistant" }, { "content": "Thank you for your valuable information.", "role": "user" } ]
book
[ { "content": "Hello.", "role": "user" }, { "content": "Hello, how can I assist you today?", "role": "assistant" }, { "content": "Due to sudden work, I want to change my reservation. Can you please help me to change my reservation?", "role": "user" }, { "content": "Sure, may I know your name please?", "role": "assistant" }, { "content": "George Hernandez here.", "role": "user" }, { "content": "Ok, please wait for a moment.", "role": "assistant" }, { "content": "Ok.", "role": "user" }, { "content": "Sorry, there was no reservation found with your given name.", "role": "assistant" }, { "content": "Ok, not an issue. Thank you for your information.", "role": "user" }, { "content": "Thank you for opting us.", "role": "assistant" } ]
no_reservation
[ { "content": "Hello.", "role": "user" }, { "content": "Hello, how can I assist you?", "role": "assistant" }, { "content": "Nancy Hall here. I want to attend my convocation ceremony, so please book my ticket from LGA to CLT.", "role": "user" }, { "content": "Sure, please share your trip dates.", "role": "assistant" }, { "content": "My itinerary dates are Apr 2 and Apr 4.", "role": "user" }, { "content": "Please share your specifications.", "role": "assistant" }, { "content": "I need a connecting flight.", "role": "user" }, { "content": "We found a direct flight and price is 200 of 1029 flight. Shall I proceed?", "role": "assistant" }, { "content": "Please proceed.", "role": "user" }, { "content": "Your ticket has been confirmed with AA airline.", "role": "assistant" }, { "content": "Thank you.", "role": "user" }, { "content": "Thank you for choosing us.", "role": "assistant" } ]
book
[ { "content": "Hi.", "role": "user" }, { "content": "Hello.", "role": "assistant" }, { "content": "I am Brian Taylor.", "role": "user" }, { "content": "How can I assist you today?", "role": "assistant" }, { "content": "Can you help me in booking from CLT to DTW?", "role": "user" }, { "content": "Sure, will you mention your travelling dates please?", "role": "assistant" }, { "content": "My travelling dates are from Sept 8 to Sept 10.", "role": "user" }, { "content": "Do you have any limits about flight connections?", "role": "assistant" }, { "content": "I need a connecting flight.", "role": "user" }, { "content": "Do you have any other preferences?", "role": "assistant" }, { "content": "My return time is evening.", "role": "user" }, { "content": "Do you have any preferences about class?", "role": "assistant" }, { "content": "No.", "role": "user" }, { "content": "Please give me a moment.", "role": "assistant" }, { "content": "Sure.", "role": "user" }, { "content": "Thanks for waiting, there is no flights found under your preferable details.", "role": "assistant" }, { "content": "Ok, No issues. Thank you.", "role": "user" }, { "content": "Welcome, have a great day.", "role": "assistant" } ]
no_flight
[ { "content": "Hello, I am Jessica Jones.", "role": "user" }, { "content": "Hello, how may I address you?", "role": "assistant" }, { "content": "I want to attend Earth and Nature festivals at SFO from BOS. Can you please help me to book a flight?", "role": "user" }, { "content": "Sure, when are you planning to make your trip?", "role": "assistant" }, { "content": "I want to fly on July 2 and need to return on July 4.", "role": "user" }, { "content": "Will you please let me know your airline preference?", "role": "assistant" }, { "content": "I am comfortable with any airline.", "role": "user" }, { "content": "Do you have any specific depart and arrival time for this trip?", "role": "assistant" }, { "content": "Yes, I want to depart in morning time.", "role": "user" }, { "content": "How many connections are you looking for?", "role": "assistant" }, { "content": " I'm looking for flights with maximum connection of 1.", "role": "user" }, { "content": "Lastly, do you prefer an economy class or business class ticket?", "role": "assistant" }, { "content": "No, I am ok with any class.", "role": "user" }, { "content": "Ok, please allow me a moment.", "role": "assistant" }, { "content": "Sure, take your time.", "role": "user" }, { "content": "We regret to inform that there are no flights available matching your credentials.", "role": "assistant" }, { "content": "Ok, no problem. Thank you for checking.", "role": "user" }, { "content": "Thank you for consulting us.", "role": "assistant" } ]
no_flight
[ { "content": "Hello.", "role": "user" }, { "content": "Hello. How may I help you?", "role": "assistant" }, { "content": "I would like to book a ticket from LAX to IAD, can you please help me out?", "role": "user" }, { "content": "Can you share your trip dates?", "role": "assistant" }, { "content": "I am travelling on these dates May 13th and 15th.", "role": "user" }, { "content": "Do you need any connections?", "role": "assistant" }, { "content": "I need single connected flight.", "role": "user" }, { "content": "Are there any other preferences?", "role": "assistant" }, { "content": "I prefer business class.", "role": "user" }, { "content": "May I know your name?", "role": "assistant" }, { "content": "Emma Lewis here.", "role": "user" }, { "content": "Sorry, there is no flight found with your details.", "role": "assistant" }, { "content": "Ok no problem, thank you for your services.", "role": "user" }, { "content": "Thank you for reaching us.", "role": "assistant" } ]
no_flight
[ { "content": "Hello.", "role": "user" }, { "content": "Hello, how can I support you?", "role": "assistant" }, { "content": "I have reserved flight ticket wrong dates so I want to re-modify my travel dates, can you please help me in that?", "role": "user" }, { "content": "Sure, we are here to help you. Can you please help me with your good name?", "role": "assistant" }, { "content": "Christine Green.", "role": "user" }, { "content": "Ok, please wait for a while. Let me check your status and revert you.", "role": "assistant" }, { "content": "Ok, I will wait for your information.", "role": "user" }, { "content": "We found a reservation on your name, please let me know your modified trip dates.", "role": "assistant" }, { "content": "I have planned to travel on 10/16 and return on 10/18th.", "role": "user" }, { "content": "Kindly mention your respective airport codes.", "role": "assistant" }, { "content": "I will fly from MCO to PHX.", "role": "user" }, { "content": "Do you prefer any break in between journey?", "role": "assistant" }, { "content": "Yes.", "role": "user" }, { "content": "May I know your class preference?", "role": "assistant" }, { "content": "I am ok with any class.", "role": "user" }, { "content": "Please help me with your airline preference.", "role": "assistant" }, { "content": "I am ok with any airline.", "role": "user" }, { "content": "Is there any specific depart and arrival timings for this trip?", "role": "assistant" }, { "content": "Any time I am ok. No.", "role": "user" }, { "content": "Thanks for providing details, there is a connecting flight found in United Airlines with a fare of 100 which departs at 18:00 PM and return at 17:00 PM. Shall I proceed for booking?", "role": "assistant" }, { "content": "Ok, please book this ticket.", "role": "user" }, { "content": "Ok, your ticket is reserved in an economy class and the flight number is 1010.", "role": "assistant" }, { "content": "Thank you.", "role": "user" }, { "content": "Thank you for choosing us.", "role": "assistant" } ]
change
[ { "content": "Hi.", "role": "user" }, { "content": "Hello. How can I aid you?", "role": "assistant" }, { "content": "I want to fly from MSP to ORD. Can you book a ticket for that route?", "role": "user" }, { "content": "Sure, may I know the planned travel dates?", "role": "assistant" }, { "content": "My planned travel dates are 08/31 and 09/02.", "role": "user" }, { "content": "Please provide me the specifications.", "role": "assistant" }, { "content": "I want a flight with single connection.", "role": "user" }, { "content": "May I know the name? Here, I found a flight with 1 connection and airfare is about 100. Shall I proceed with booking?", "role": "assistant" }, { "content": "Sure, Brenda Moore here, and you can proceed with that booking.", "role": "user" }, { "content": "In an economy class, your ticket has been confirmed for the flight 1027 in American Airlines.", "role": "assistant" }, { "content": "Thank you for the booking.", "role": "user" }, { "content": "Thank you for reaching us.", "role": "assistant" } ]
book
[ { "content": "Hi.", "role": "user" }, { "content": "Hello, how may I serve you at this moment?", "role": "assistant" }, { "content": "I am Katherine Scott. I am looking for a flight from New York, can you help me out in booking the flight from EWR to DCA?", "role": "user" }, { "content": "Sure, I will help you. Please send your travelling dates.", "role": "assistant" }, { "content": "My travel dates are from Nov 2nd till Nov 4th.", "role": "user" }, { "content": "Do you have any limitations?", "role": "assistant" }, { "content": "I need a flight with my budget of 1000.", "role": "user" }, { "content": "There is a connecting flight available with Jetblue airline, shall I book it?", "role": "assistant" }, { "content": "Please proceed with it.", "role": "user" }, { "content": "Your booking is done with flight number 1005. Happy journey.", "role": "assistant" }, { "content": "Thank you for your help.", "role": "user" }, { "content": "You are welcome, Thank you for reaching us. Have a nice day.", "role": "assistant" } ]
book
[ { "content": "Hello.", "role": "user" }, { "content": "Hello. How may I guide you?", "role": "assistant" }, { "content": "I planned to meet my friend in PHL, can you please help me to book a flight ticket from MSP?", "role": "user" }, { "content": "Sure, I am happy to help you with the ticket booking. Can I know your travel dates?", "role": "assistant" }, { "content": "I prefer to travel on Aug 10 and Aug 12.", "role": "user" }, { "content": "Ok, please tell me your respective name.", "role": "assistant" }, { "content": "I am Dorothy White.", "role": "user" }, { "content": "Do you have any preferred airlines for this trip?", "role": "assistant" }, { "content": "No.", "role": "user" }, { "content": "How many connections do you require in between your journey?", "role": "assistant" }, { "content": "I prefer to travel in a connecting flight.", "role": "user" }, { "content": "Ok, please share your other preferences.", "role": "assistant" }, { "content": "No.", "role": "user" }, { "content": "Ok, please allow me sometime to check the flight availability.", "role": "assistant" }, { "content": "Sure.", "role": "user" }, { "content": "I have found a flight in an American Airlines which is having a single stop over and the ticket fare is 100. Shall I proceed to confirm your flight ticket?", "role": "assistant" }, { "content": "Ok, please confirm my booking.", "role": "user" }, { "content": "I have confirmed your ticket with the flight-1002.", "role": "assistant" }, { "content": "Thank you for your help.", "role": "user" }, { "content": "Have a nice journey. Thank you for choosing us.", "role": "assistant" } ]
book
[ { "content": "Hello.", "role": "user" }, { "content": "Hello. How can I help you?", "role": "assistant" }, { "content": "I am planning to attend music concert at DEN, can you please help me with booking a flight ticket from LGA?", "role": "user" }, { "content": "Your travelling dates please?", "role": "assistant" }, { "content": "I would like to take off on Oct 15 and return on Oct 17.", "role": "user" }, { "content": "Do you have any connection limit?", "role": "assistant" }, { "content": "I am looking for a connecting flight.", "role": "user" }, { "content": "Is there any specifications?", "role": "assistant" }, { "content": "I am looking for a economy class ticket.", "role": "user" }, { "content": "As per your requirements. There is a connecting flight with ticket fare 100 and 1001 as flight number in Frobtier Airline. Shall I proceed with booking?", "role": "assistant" }, { "content": "Please confirm the booking.", "role": "user" }, { "content": "On which name can I proceed for booking?", "role": "assistant" }, { "content": "Book the ticket under the name Katherine Mitchell.", "role": "user" }, { "content": "Your booking is done in economy class.", "role": "assistant" }, { "content": "I really appreciate your help, thank you for your service.", "role": "user" }, { "content": "Thank you for choosing us.", "role": "assistant" } ]
book
[ { "content": "Hello.", "role": "user" }, { "content": "Hello, How can I render you today?", "role": "assistant" }, { "content": "I am Benjamin Wilson. Can you please cancel my reservation as my friend's wedding has been postponed?", "role": "user" }, { "content": "Sure, we are here to aid you.", "role": "assistant" }, { "content": "Thank you.", "role": "user" }, { "content": "Please, wait.", "role": "assistant" }, { "content": "Sure.", "role": "user" }, { "content": "Thanks for your time, there is no reservation found on your name Benjamin Wilson.", "role": "assistant" }, { "content": "No problem. Thank you.", "role": "user" }, { "content": "Thank you for opting us.", "role": "assistant" } ]
no_reservation
[ { "content": "Hi.", "role": "user" }, { "content": "Hello. How may I help you today?", "role": "assistant" }, { "content": "Can you please help me in booking flight ticket from BOS to AUS?", "role": "user" }, { "content": "Sure, I am here to help you. May I know your name please.", "role": "assistant" }, { "content": "I am Matthew Roberts .", "role": "user" }, { "content": "Please mention your journey dates?", "role": "assistant" }, { "content": "My travelling dates are 03/20 and 03/22.", "role": "user" }, { "content": "Ok, please wait a while.", "role": "assistant" }, { "content": "Ok, sure.", "role": "user" }, { "content": "Sorry Roberts, no flights are available on your desired route.", "role": "assistant" }, { "content": "Ok, fine thank you for checking.", "role": "user" }, { "content": "Thank you for reaching us.", "role": "assistant" } ]
no_flight
[ { "content": "Hi.", "role": "user" }, { "content": "Hello. How may I help you?", "role": "assistant" }, { "content": "I am Stephen Mitchell, please book a fight ticket from Austin, TX-AUS to Atlanta, GA-ATL.", "role": "user" }, { "content": "Sure, do you have any connection limit?", "role": "assistant" }, { "content": "Yes, I need a connection in between the journey.", "role": "user" }, { "content": "Help me with the trip dates?", "role": "assistant" }, { "content": "Sure, my travelling dates are 03/04 and 03/06.", "role": "user" }, { "content": "We found a flight in an airline AA with 1018 number having a single connection price of 100. Shall I proceed to book?", "role": "assistant" }, { "content": "Yes, please proceed.", "role": "user" }, { "content": "Your flight ticket has been processed.", "role": "assistant" }, { "content": "Thank you.", "role": "user" }, { "content": "Thank you for opting us.", "role": "assistant" } ]
book
[ { "content": "Hi.", "role": "user" }, { "content": "Hello, how may I help you?", "role": "assistant" }, { "content": "I need to book a ticket from LAS to MCO. Could you book a ticket?", "role": "user" }, { "content": "Sure, I am here to help you for this. Could you please share me your specifications?", "role": "assistant" }, { "content": "I prefer connecting flight.", "role": "user" }, { "content": "When would you like to travel?", "role": "assistant" }, { "content": "Travel dates are from Aug, 26 till Aug, 28.", "role": "user" }, { "content": "Do you have any other criteria?", "role": "assistant" }, { "content": "I prefer to fly in a normal-cost airline.", "role": "user" }, { "content": "As per your data, there is a flight with United Airlines and the ticket fare is 200. Would you like me to make the booking now?", "role": "assistant" }, { "content": "Please book a flight.", "role": "user" }, { "content": "For reserving the ticket. May I know your name please?", "role": "assistant" }, { "content": "My name is Jeffrey Turner.", "role": "user" }, { "content": "Your ticket is reserved in economy class with the flight-1021. Your depart time is 20:00 hours and again your arrival time is 21:00 hours.", "role": "assistant" }, { "content": "Thank you.", "role": "user" }, { "content": "Thank you very much for approaching our agency.", "role": "assistant" } ]
book
[ { "content": "Hello.", "role": "user" }, { "content": "Hello. How can I help you?", "role": "assistant" }, { "content": "My name is Sarah Mitchell.Can you please help to my flight ticket? I have to travel from SEA to JFK.", "role": "user" }, { "content": "Please provide your travelling dates?", "role": "assistant" }, { "content": " My travel dates are 08/05 and 08/07, with no connection limit.", "role": "user" }, { "content": "Could you please provide your price and connections limit?", "role": "assistant" }, { "content": "My price is 5000.", "role": "user" }, { "content": "There is a flight available with price 100 and flight number is 1004.", "role": "assistant" }, { "content": "OK,you can proceed with this flight.", "role": "user" }, { "content": "Your booking is confirmed. Thank you for contacting us.", "role": "assistant" } ]
book
[ { "content": "Hello.", "role": "user" }, { "content": "Hello, how may I aid you?", "role": "assistant" }, { "content": "I am planning to visit Phoenix, can you please book me a ticket from LAX to PHX?", "role": "user" }, { "content": "Ok, may I know your preferable travelling dates?", "role": "assistant" }, { "content": "My preferable journey dates are from 07/11 to 07/13.", "role": "user" }, { "content": "Ok, could I know your name please?", "role": "assistant" }, { "content": "My name is George Allen.", "role": "user" }, { "content": "The Delta airline with flight number 1009 is available having price as 200 and connection as 1.", "role": "assistant" }, { "content": "Please find direct flight on this route.", "role": "user" }, { "content": "Ok, please allow me a minute.", "role": "assistant" }, { "content": "Sure, take your own time.", "role": "user" }, { "content": "Ok. Sorry, there is no plane as per your request.", "role": "assistant" }, { "content": "Ok, not an issue. I will find any alternate for this trip. Thank you for providing information.", "role": "user" }, { "content": "Thank you.", "role": "assistant" } ]
no_flight
[ { "content": "Hello, myself Kenneth Carter.", "role": "user" }, { "content": "Hello. How may I help you?", "role": "assistant" }, { "content": "I am planning to book a flight ticket to AUS from CLT, can you please help me out?", "role": "user" }, { "content": "I am happy to help you, please share your dates of travel.", "role": "assistant" }, { "content": "Sure, my planned journey dates are 12/01 and 12/03.", "role": "user" }, { "content": "Please wait for a while.", "role": "assistant" }, { "content": "Ok, take your time.", "role": "user" }, { "content": "AA airlines providing service to you with price 100, shall I book it?", "role": "assistant" }, { "content": "Ok, please confirm my reservation.", "role": "user" }, { "content": "Ok, booking is done with flight-1012.", "role": "assistant" }, { "content": "Than you for the help.", "role": "user" }, { "content": "Thanks for contacting us.", "role": "assistant" } ]
book
[ { "content": "Hello.", "role": "user" }, { "content": "Hello, how may I assist you?", "role": "assistant" }, { "content": "I am Jessica Hall, want to travel from SFO to SEA. Please help me.", "role": "user" }, { "content": "Sure, may I know your planned travel dates please?", "role": "assistant" }, { "content": "My travel dates are from 08/06 to 08/08.", "role": "user" }, { "content": "There is a flight available on your requested dates from JetBlue airlines with 1 connecting flight.Shall I confirm your booking?", "role": "assistant" }, { "content": "Please proceed.", "role": "user" }, { "content": "Your ticket is booked with flight 1028.", "role": "assistant" }, { "content": "Thank you.", "role": "user" }, { "content": "You are most welcome.", "role": "assistant" } ]
book
[ { "content": "Hi.", "role": "user" }, { "content": "Hello. How can I aid you?", "role": "assistant" }, { "content": "I am Kevin Phillips. I want to cancel my reservation as my project got ramp down. Can you help me with that?", "role": "user" }, { "content": "Sure, let me check your reservation details in our database.", "role": "assistant" }, { "content": "Ok.", "role": "user" }, { "content": "Sorry, I did not find any reservation by your name in our database.", "role": "assistant" }, { "content": "No problem, thanks for the information.", "role": "user" }, { "content": "Thank you for choosing us.", "role": "assistant" } ]
no_reservation
[ { "content": "Hello.", "role": "user" }, { "content": "Hello. How may I aid you today?", "role": "assistant" }, { "content": "My name is Robert Scott, please book me a plane ticket from BOS to OAK.", "role": "user" }, { "content": "Sure, I will help you with booking, please share your travelling dates?", "role": "assistant" }, { "content": "Sure, my travelling dates are from 10/23 to 10/25.", "role": "user" }, { "content": "There is a flight in UA airline with connection 1 as per your details, can I proceed to booking?", "role": "assistant" }, { "content": "I need 0 connected flight.", "role": "user" }, { "content": "Sorry, no flights as per your details.", "role": "assistant" }, { "content": "It's ok, thank you for the information.", "role": "user" }, { "content": "You are welcome. Thank you for reaching us.", "role": "assistant" } ]
no_flight
[ { "content": "Hello. I ma Benjamin Turner.", "role": "user" }, { "content": "Hello, how can I assist you for the day?", "role": "assistant" }, { "content": "I want to cancel my reservation, will you aid me in cancellation my ticket?", "role": "user" }, { "content": "Sure, I am here to help you. Please wait for a moment.", "role": "assistant" }, { "content": "Thank you. Sure.", "role": "user" }, { "content": "We found reservation on your given name. Shall I proceed to cancel?", "role": "assistant" }, { "content": "Okay, cancel it.", "role": "user" }, { "content": "Your request for cancelling reservation has been done successfully.", "role": "assistant" }, { "content": "Thank you.", "role": "user" }, { "content": "Thank you for reaching us.", "role": "assistant" } ]
cancel
[ { "content": "Hello.", "role": "user" }, { "content": "Hello. How can I support you today?", "role": "assistant" }, { "content": "I am Lisa Scott, please find a flight for me on 12/22 and returning on 12/24. I need a flight with single connection.", "role": "user" }, { "content": "Sure, please provide your price limit.", "role": "assistant" }, { "content": "Sure, it is 5000.", "role": "user" }, { "content": "Ok, please provide your travelling airport codes.", "role": "assistant" }, { "content": "I will fly from TX-AUS to CA-SFO to attend a friend Wedding.", "role": "user" }, { "content": "Ok, please wait for a while.", "role": "assistant" }, { "content": "Sure.", "role": "user" }, { "content": "Thank you for being patient, No flights were available with your given details.", "role": "assistant" }, { "content": "Ok, thanks for the information.", "role": "user" }, { "content": "Thank you for connecting with us.", "role": "assistant" } ]
book
[ { "content": "Hello.", "role": "user" }, { "content": "Hello, how may I assist you today?", "role": "assistant" }, { "content": "My name is Dorothy Robinson, I am going to Houston city to spend my holiday with my family. Can you book a flight on 11/30?", "role": "user" }, { "content": "Sure, please provide me your travel dates.", "role": "assistant" }, { "content": "I will return on 12/02.", "role": "user" }, { "content": "May I know your travel airport codes?", "role": "assistant" }, { "content": "My source point is NY-LGA and destination is TX-IAH.", "role": "user" }, { "content": "Please wait for a minute.", "role": "assistant" }, { "content": "Sure.", "role": "user" }, { "content": "UA airline is providing flight with connection 1. Shall I proceed?", "role": "assistant" }, { "content": "Please proceed with booking.", "role": "user" }, { "content": "Your ticket has been booked with price 100.", "role": "assistant" }, { "content": "Thank you for helping me.", "role": "user" }, { "content": "My pleasure.", "role": "assistant" } ]
book
[ { "content": "Hello.", "role": "user" }, { "content": "Hello, how may I help you?", "role": "assistant" }, { "content": "I am Steven Hernandez.", "role": "user" }, { "content": "Nice to meet you Steven.", "role": "assistant" }, { "content": "Please book me a ticket from PHX to PHL to meet my family members.", "role": "user" }, { "content": "Sure, may I know your travelling dates please?", "role": "assistant" }, { "content": "My travelling dates are from 11/05 to 11/07.", "role": "user" }, { "content": "There is a flight which can travel to your region having a single layout in between your journey having a ticket fare of 100 which is provided by Delta airlines. Would you like to book this flight for your journey?", "role": "assistant" }, { "content": "Yes, I like this ticket. Please book this ticket for me.", "role": "user" }, { "content": "Ok, your ticket is booked with the flight number 1005.", "role": "assistant" }, { "content": "Thank you.", "role": "user" }, { "content": "Most welcome.", "role": "assistant" } ]
book
[ { "content": "Hello, I am Amy Brown.", "role": "user" }, { "content": "Hello Brown, how may I assist you?", "role": "assistant" }, { "content": "I want to book a ticket from OAK to AUS, can you please help me.", "role": "user" }, { "content": "Sure, may I know your journey dates please?", "role": "assistant" }, { "content": "My travel dates are 02/08 to 02/10.", "role": "user" }, { "content": "Do you have any other requirements?", "role": "assistant" }, { "content": "See for the connections 1.", "role": "user" }, { "content": "Ok, I found a flight matching your requirements.", "role": "assistant" }, { "content": "Please book it for me.", "role": "user" }, { "content": "Shall I proceed? Your ticket has been booked. Thank you for reaching us.", "role": "assistant" }, { "content": "Cabn I getr the details of flight?", "role": "user" }, { "content": "Airline is JetBlue with single connection and number is 1011.", "role": "assistant" }, { "content": "Thank you for the help.", "role": "user" } ]
book
[ { "content": "Hello.", "role": "user" }, { "content": "Hello, what can I do for you?", "role": "assistant" }, { "content": "I am Richard Rodriguez and I want to change an existing reservation due to my sister marriage ring ceremony got preponed.", "role": "user" }, { "content": "I am very sorry to inform you that there is no reservation found on your name.", "role": "assistant" }, { "content": "No issue.", "role": "user" }, { "content": "Thanks for reaching out to us. Hope to serve you better next time.", "role": "assistant" }, { "content": "Thank you for your quick response.", "role": "user" }, { "content": "My pleasure.", "role": "assistant" } ]
no_reservation
[ { "content": "Hello, I am Sarah Wright.", "role": "user" }, { "content": "Hello, how may I help you?", "role": "assistant" }, { "content": "I need to book a connecting flight to meet my parents at Los Angeles, CA - LAX. Will you help me in that?", "role": "user" }, { "content": "Sure, may I know your boarding point?", "role": "assistant" }, { "content": "My boarding point is Charlotte, NC - CLT.", "role": "user" }, { "content": "Could you please share your planned depart and return dates?", "role": "assistant" }, { "content": "My planned travel dares are from 02/10 to 02/12.", "role": "user" }, { "content": "Ok, please wait for a moment.", "role": "assistant" }, { "content": "Sure.", "role": "user" }, { "content": "We found a Frontier airline, flight number: 1025, price: 100 with one connection.", "role": "assistant" }, { "content": "Ok, please proceed.", "role": "user" }, { "content": "Your flight ticket has been confirmed.", "role": "assistant" }, { "content": "Thank you.", "role": "user" }, { "content": "Thank you for choosing us.", "role": "assistant" } ]
book
[ { "content": "Hi, I am Jonathan Nelson.", "role": "user" }, { "content": "Hello, how can I help you?", "role": "assistant" }, { "content": "I would like to visit Chicago ORD to enjoy beer festivals with friends. Can you make a reservation from Orlando MCO?", "role": "user" }, { "content": "Sure, please share me your travelling dates?", "role": "assistant" }, { "content": "Sure, my travelling dates are 08/28 and 08/30.", "role": "user" }, { "content": "Do you have any specifications?", "role": "assistant" }, { "content": "It will be helpful if price is 500.", "role": "user" }, { "content": "Thanks for your details, we found 1026 AA airline with single connection and price of 200.", "role": "assistant" }, { "content": "Ok, proceed.", "role": "user" }, { "content": "You booking done.", "role": "assistant" }, { "content": "Thank you for aiding me.", "role": "user" }, { "content": "Thank you for reaching us.", "role": "assistant" } ]
book
[ { "content": "Hello.", "role": "user" }, { "content": "Hello, how can I help you?", "role": "assistant" }, { "content": "Anna Scott here. I would like to travel to New York for attending an event. So, please help me to book a flight ticket from Detroit, MI - DTW.", "role": "user" }, { "content": "Ok, please share your destination airport code?", "role": "assistant" }, { "content": "My destination airport code is NY - LGA.", "role": "user" }, { "content": "May I know your travel dates please?", "role": "assistant" }, { "content": "My travel dates are 04/11 and 04/13.", "role": "user" }, { "content": "There is a flight with connection limit 2 and fare 100, shall I proceed for booking?", "role": "assistant" }, { "content": "No, I want a flight with 1 connection limit. Please, do not book this flight.", "role": "user" }, { "content": "As per your request there is a flight with connection limit 1 and fare 100.", "role": "assistant" }, { "content": "That's perfect, please book this flight.", "role": "user" }, { "content": "Your ticket is booked, flight number 1007.", "role": "assistant" }, { "content": "thank you for booking my flight ticket.", "role": "user" }, { "content": "Thanks for reaching us.", "role": "assistant" } ]
book
[ { "content": "Hi.", "role": "user" }, { "content": "Hello. How can I help you?", "role": "assistant" }, { "content": "Virginia Nelson here. Can you please book a ticket for me from SEA to OAK?", "role": "user" }, { "content": "May I know your desired travel dates please?", "role": "assistant" }, { "content": "My travel dates are 06/04 and 06/06.", "role": "user" }, { "content": "Please wait a while.", "role": "assistant" }, { "content": "Sure.", "role": "user" }, { "content": "There is a flight with connection limit 1 and fare 200, is it ok for you?", "role": "assistant" }, { "content": "Yes, please proceed booking.", "role": "user" }, { "content": "Your ticket is booked, flight number 1013.", "role": "assistant" }, { "content": "Thank you for booking.", "role": "user" }, { "content": "Thank you for opting us.", "role": "assistant" } ]
book
[ { "content": "Hello.", "role": "user" }, { "content": "Hello. How can I help you?", "role": "assistant" }, { "content": "I am Karen Walker. I want to change my existing reservation, due to some health issue. Can you please help me?", "role": "user" }, { "content": "Sure, I will help you to change your reservation.", "role": "assistant" }, { "content": "Thank you.", "role": "user" }, { "content": "There is no reservation found on your name to change.", "role": "assistant" }, { "content": "It's ok, thank you for checking.", "role": "user" }, { "content": "Welcome.", "role": "assistant" } ]
no_reservation
[ { "content": "Hello. I am Joshua Collins.", "role": "user" }, { "content": "Hello, how can I help you today?", "role": "assistant" }, { "content": "Can you please book a flight ticket from DTW to JFK?", "role": "user" }, { "content": "Sure, I will help you with it. Please share me your planned travel dates to proceed further.", "role": "assistant" }, { "content": "Thank you. Sure, I need to travel on dates of Sept 21 and Sept 23.", "role": "user" }, { "content": "Do you prefer any specific time for you depart and return?", "role": "assistant" }, { "content": "Yes, I would like to depart in morning time only.", "role": "user" }, { "content": "Please let me know if you have any other preferences.", "role": "assistant" }, { "content": "I need connection 1 so please check with that.", "role": "user" }, { "content": "Thank you for providing all the essential details, please wait for a while.", "role": "assistant" }, { "content": "Sure, I am happy to wait for your response.", "role": "user" }, { "content": "We are sorry to inform you that we don't have any flight available in the morning time on given dates by you.", "role": "assistant" }, { "content": "Oh! It is sad to hear. Anyway, thank you for your time.", "role": "user" }, { "content": "Thank you, looking forward to serve you better next time.", "role": "assistant" }, { "content": "Most welcome.", "role": "user" } ]
no_flight
[ { "content": "Hi. I am Jessica Evens.", "role": "user" }, { "content": "Hello,. How may I serve you?", "role": "assistant" }, { "content": "I want to book a flight ticket on 01/04 to 01/06 for which I have a exam at IAH.", "role": "user" }, { "content": "Sure, may I know your origin point?", "role": "assistant" }, { "content": "My source code is ATL. And I want with 1 connection.", "role": "user" }, { "content": "Sorry to inform that there is no flight found with your specification.", "role": "assistant" }, { "content": "Ok. Thank you for information and your service.", "role": "user" }, { "content": "Thank you for reaching us.", "role": "assistant" } ]
no_flight
[ { "content": "Hello.", "role": "user" }, { "content": "Hello, how may I help you?", "role": "assistant" }, { "content": "I am Timothy Turner, I need a flight with one connection to attend a party with my cousin.", "role": "user" }, { "content": "Sure, I will help you. May I know your journey dates?", "role": "assistant" }, { "content": "I will take flight on 03/27 and return on 03/29. Please find a flight under price of 1000.", "role": "user" }, { "content": "Please, share the airport codes of your journey plan.", "role": "assistant" }, { "content": "I will fly from CA-SFO to DC-IAD.", "role": "user" }, { "content": "Unfortunately, there is no flight found on your specified dates.", "role": "assistant" }, { "content": "ok, thanks for the information.", "role": "user" }, { "content": "Sorry, for the inconvenience. Thanks for opting us.", "role": "assistant" } ]
no_flight