text
listlengths
3
35
label
stringclasses
5 values
[ { "content": "Hello, I am Amy Johnson.", "role": "user" }, { "content": "Hello, how can I aid you?", "role": "assistant" }, { "content": "I want to book a flight ticket from LGA to HOU to meet my friend, can you please help me to book a flight with single connection?", "role": "user" }, { "content": "Help me with your travel dates?", "role": "assistant" }, { "content": "My trip dates are 01/13 to 01/15.", "role": "user" }, { "content": "Ok, please wait.", "role": "assistant" }, { "content": "Ok.", "role": "user" }, { "content": " Sorry, no connecting flights are available on your journey dates.", "role": "assistant" }, { "content": "Ok, no worries at all. Thanks for your service.", "role": "user" }, { "content": " Thank you for opting us.", "role": "assistant" } ]
book
[ { "content": "Hello.", "role": "user" }, { "content": "Hello, how can I help you?", "role": "assistant" }, { "content": "I have a meeting to attend at Boston. Can you help me in booking a ticket from LGA to BOS?", "role": "user" }, { "content": "Sure, please provide me your journey dates for enhanced search.", "role": "assistant" }, { "content": "I would like to travel on dates 03/05 and 03/07.", "role": "user" }, { "content": "I found a flight in Frontier airlines with price 100. Shall I book the ticket?", "role": "assistant" }, { "content": "Please book the ticket with the name Michelle Adams.", "role": "user" }, { "content": "Your ticket is confirmed and the flight number is 1016.", "role": "assistant" }, { "content": "Thank you for your service.", "role": "user" }, { "content": "Thank you for choosing us.", "role": "assistant" } ]
book
[ { "content": "Hello, I am Shirley Phillips.", "role": "user" }, { "content": "Hello, how may I assist you today?", "role": "assistant" }, { "content": "I want to change my existing reservation due to some issues, can you please help me with that?", "role": "user" }, { "content": "Sure, we are here to help you. Please wait a moment.", "role": "assistant" }, { "content": "Sure.", "role": "user" }, { "content": "Thank you for your time, sorry no reservation found on your name.", "role": "assistant" }, { "content": "Ok, not an issue.", "role": "user" }, { "content": "Thank you for opting us.", "role": "assistant" }, { "content": "Thank you for your information.", "role": "user" } ]
no_reservation
[ { "content": "Hello.", "role": "user" }, { "content": "Hello. How may I assist you?", "role": "assistant" }, { "content": "My name is Brian Perez. My holiday trip has been postponed, so I would like to change my existing reservation. Could you please help me with that?", "role": "user" }, { "content": "Sure, let me check.", "role": "assistant" }, { "content": "Ok.", "role": "user" }, { "content": "Sorry, I have not found any reservation under your name.", "role": "assistant" }, { "content": "That's ok. Thank you for the information.", "role": "user" }, { "content": "Thank you for contacting us.", "role": "assistant" }, { "content": "You are welcome.", "role": "user" } ]
no_reservation
[ { "content": "Hello, Robert Wilson here.", "role": "user" }, { "content": "Hello, how may I assist you?", "role": "assistant" }, { "content": "Can you please help me in booking the ticket from IAD to HOU?", "role": "user" }, { "content": "Sure, may I know your travel dates please?", "role": "assistant" }, { "content": "Sure, my travel dates are 02/08 and 02/10.", "role": "user" }, { "content": "Ok, hold on for a moment. Let me check the best flight for you.", "role": "assistant" }, { "content": "Ok, please check for a direct flight.", "role": "user" }, { "content": "Sorry Robert, there are no flights available on your requested dates.", "role": "assistant" }, { "content": "That's ok, thank you for giving the information.", "role": "user" }, { "content": "Welcome, thank you for choosing us. Have a great day.", "role": "assistant" } ]
no_flight
[ { "content": "Hello. I am Catherine Nelson.", "role": "user" }, { "content": "Hello, how can I help you today?", "role": "assistant" }, { "content": "Can you help me to find a flight from IAH to SFO?", "role": "user" }, { "content": "Sure, kindly share your travel dates.", "role": "assistant" }, { "content": "My travelling dates are 07/23 and 07/25.", "role": "user" }, { "content": "Ok, please wait a moment.", "role": "assistant" }, { "content": "Sure.", "role": "user" }, { "content": "There is a flight with your requirement, airline is AA with price 200 and single connection.", "role": "assistant" }, { "content": "You can proceed.", "role": "user" }, { "content": "Your booking is done and flight number is 1017.", "role": "assistant" }, { "content": "Thanks for your help and information.", "role": "user" }, { "content": "Thanks for reaching us.", "role": "assistant" } ]
book
[ { "content": "Hi.", "role": "user" }, { "content": "Hello, how may I be of your assistance?", "role": "assistant" }, { "content": "I want to cancel my reservation as my workshop got cancelled. Can you please cancel my reservation made on name John Evans?", "role": "user" }, { "content": "Sure, just a moment I will check and let you know.", "role": "assistant" }, { "content": "Ok.", "role": "user" }, { "content": "Unfortunately there is no reservation found with your name.", "role": "assistant" }, { "content": "Ok, no worries. Thanks for your information.", "role": "user" }, { "content": "Thanks for contacting us, have a nice day.", "role": "assistant" } ]
no_reservation
[ { "content": "Hi.", "role": "user" }, { "content": "Hello.", "role": "assistant" }, { "content": "I am Dorothy Davis.", "role": "user" }, { "content": "How may I help you today?", "role": "assistant" }, { "content": "I want to change my reservation, can you help me with that?", "role": "user" }, { "content": "Sure, I am here to help you with that.", "role": "assistant" }, { "content": "Thank you.", "role": "user" }, { "content": "Ok, wait for a minute.", "role": "assistant" }, { "content": "Sure.", "role": "user" }, { "content": "Sorry to say that, there is no reservation found on your name.", "role": "assistant" }, { "content": "Ok, no issues.", "role": "user" }, { "content": "Thank you for approaching us.", "role": "assistant" }, { "content": "Thank you for sharing the information.", "role": "user" } ]
no_reservation
[ { "content": "Hello.", "role": "user" }, { "content": "Hello, how may I assist you?", "role": "assistant" }, { "content": "Please change my existing reservation due to some health issues?", "role": "user" }, { "content": "Sure, may I know your good name please?", "role": "assistant" }, { "content": "I am Mark Hernandez.", "role": "user" }, { "content": "Please wait for a moment.", "role": "assistant" }, { "content": "Sure.", "role": "user" }, { "content": "Sorry, there is no reservation found on your name in our database to change.", "role": "assistant" }, { "content": "Ok, not an issue. Thank you for your information.", "role": "user" }, { "content": "Thank you for reaching us.", "role": "assistant" } ]
no_reservation
[ { "content": "Hi. I am John Rodriguez.", "role": "user" }, { "content": "Hello, How can I assist you today?", "role": "assistant" }, { "content": "I want to book a flight ticket within 200. Can you help me?", "role": "user" }, { "content": "Sure, we are perky to help you.", "role": "assistant" }, { "content": "Thank you.", "role": "user" }, { "content": "Can you please provide your take off and landing airport codes?", "role": "assistant" }, { "content": "OAK and DFW are my airport codes.", "role": "user" }, { "content": "Do you prefer any halt in between your journey? On which dates would you like me to book a flight ticket for you?", "role": "assistant" }, { "content": "I need a connecting flight. 01/03 and 01/05 are my travelling dates.", "role": "user" }, { "content": "Ok, please wait a moment, let me search a flight for you.", "role": "assistant" }, { "content": "Ok.", "role": "user" }, { "content": "Sorry to inform you, currently no flights are running at that locations due to abnormal weather conditions.", "role": "assistant" }, { "content": "No issue. Thank you for the information.", "role": "user" }, { "content": "Thank you for choosing us.", "role": "assistant" } ]
no_flight
[ { "content": "Hi.", "role": "user" }, { "content": "Hello. How may I help you?", "role": "assistant" }, { "content": "I want to cancel my recent reservation due to sudden cancellation of my trip. Can you help me?", "role": "user" }, { "content": "Sure, may I know your name to check the reservation status?", "role": "assistant" }, { "content": "Jason Wilson here.", "role": "user" }, { "content": "Please wait.", "role": "assistant" }, { "content": "Ok.", "role": "user" }, { "content": "Thank you for waiting there is no reservation found on your name.", "role": "assistant" }, { "content": "That's Fine, Thank you for the information.", "role": "user" }, { "content": "Thank you for opting us.", "role": "assistant" } ]
no_reservation
[ { "content": "Hello.", "role": "user" }, { "content": "Hello, how can I assist you now?", "role": "assistant" }, { "content": "I am Shirley Rodriguez. Can you book a flight ticket in my preferable travel dates June, 20 and June, 22?", "role": "user" }, { "content": "Sure, I am happy to help with that.", "role": "assistant" }, { "content": "Thank you.", "role": "user" }, { "content": "Can I have your travel dates please?", "role": "assistant" }, { "content": "I have already mentioned above.", "role": "user" }, { "content": "Ok, please let me know airport codes of your journey locations.", "role": "assistant" }, { "content": "Sure, my airport codes are PHX and OAK.", "role": "user" }, { "content": "Do you have any specific timings to travel?", "role": "assistant" }, { "content": "My depart time should be at afternoon and return time should be at morning.", "role": "user" }, { "content": "Ok, please wait a moment.", "role": "assistant" }, { "content": "Sure.", "role": "user" }, { "content": "Sorry Shirley Rodriguez, no flight is available to you on your dates.", "role": "assistant" }, { "content": "Ok, not a problem.", "role": "user" }, { "content": "Thank you for choosing us, have a good day.", "role": "assistant" }, { "content": "Thank you.", "role": "user" } ]
no_flight
[ { "content": "Hello,. I am Robert Thomas.", "role": "user" }, { "content": "Hello, how may I serve you at this moment?", "role": "assistant" }, { "content": "I am planning to visit Cockrell butterfly center where we can see different types of butterflies which are rarely available in Houston, HOU. Can you help me to book a connecting flight?", "role": "user" }, { "content": "Sure, may I know your source airport code?", "role": "assistant" }, { "content": "My source is from SFO.", "role": "user" }, { "content": "Do you have a price limit?", "role": "assistant" }, { "content": "I can afford up to 200.", "role": "user" }, { "content": "On which dates would you like me to book a flight ticket for you?", "role": "assistant" }, { "content": "My trip dates are Apr 23 and Apr 25.", "role": "user" }, { "content": "In which class would you prefer to travel?", "role": "assistant" }, { "content": "I am comfortable with any class.", "role": "user" }, { "content": "Ok, please wait for a minute.", "role": "assistant" }, { "content": "Sure.", "role": "user" }, { "content": "We found a connecting flight for you, flight details are as UA airline, fare 100 and flight number 1002. Shall I confirm your ticket?", "role": "assistant" }, { "content": "Please proceed.", "role": "user" }, { "content": "Your ticket has been confirmed.", "role": "assistant" }, { "content": "Thank you for helping me.", "role": "user" }, { "content": "Thank you for choosing us.", "role": "assistant" } ]
book
[ { "content": "Hello. I am Donald Parker.", "role": "user" }, { "content": "Hello, how can I help you today?", "role": "assistant" }, { "content": "Due to sudden work, I need to change my reservation. Can you please help me with it?", "role": "user" }, { "content": "Sure, please wait for a moment.", "role": "assistant" }, { "content": "Ok.", "role": "user" }, { "content": "Sorry to say that, no reservation was found with your good name.", "role": "assistant" }, { "content": "Ok, not an issue. Thank you.", "role": "user" }, { "content": "Thank you for reaching us.", "role": "assistant" } ]
no_reservation
[ { "content": "Hello.", "role": "user" }, { "content": "Hello, how may I aid you today?", "role": "assistant" }, { "content": "I am looking for a flight with a connected flight to SEA. Can you please help me for booking from PHL?", "role": "user" }, { "content": "Sure, please share me your trip dates.", "role": "assistant" }, { "content": "My trip dates are on Sept 02 and 04.", "role": "user" }, { "content": "For booking, we need your good name. Please mention it.", "role": "assistant" }, { "content": "My name is Sarah Lopez.", "role": "user" }, { "content": "Do you need direct flight or connecting flight?", "role": "assistant" }, { "content": "I need a connected flight.", "role": "user" }, { "content": "May I know your class preferences?", "role": "assistant" }, { "content": "No, I am comfortable with any class.", "role": "user" }, { "content": "Sorry to say that, there are no flights available on the routes of your journey.", "role": "assistant" }, { "content": "Ok, thanks for your information.", "role": "user" }, { "content": "Thank you for availing us.", "role": "assistant" } ]
no_flight
[ { "content": "Hi.", "role": "user" }, { "content": "Hello. What can I do for you at this moment?", "role": "assistant" }, { "content": "Can you please help me to book a flight from DTW to reach BOS?", "role": "user" }, { "content": "Sure, can I know your departure and arrival travelling dates?", "role": "assistant" }, { "content": "My planned dates are on Mar 5th to 7th.", "role": "user" }, { "content": "Can you please share your connection limit?", "role": "assistant" }, { "content": "I prefer a single connection.", "role": "user" }, { "content": "Do you have any other preferences?", "role": "assistant" }, { "content": "No.", "role": "user" }, { "content": "May I know your good name please?", "role": "assistant" }, { "content": "Sure, my name is Rebecca Davis.", "role": "user" }, { "content": "We found a American Airlines with fare of 200 and a lay by in between the journey matches your schedule.", "role": "assistant" }, { "content": "Ok, please proceed.", "role": "user" }, { "content": "Your ticket has been confirmed with flight number 1016.", "role": "assistant" }, { "content": "Thank you.", "role": "user" }, { "content": "Thank you for reaching us.", "role": "assistant" } ]
book
[ { "content": "Hello.", "role": "user" }, { "content": "Hello.", "role": "assistant" }, { "content": "I am Scott Lee.", "role": "user" }, { "content": "What help you are looking for?", "role": "assistant" }, { "content": "I am looking for a flight from OAK to CLT, can you help me out?", "role": "user" }, { "content": "Yes, I can help you Scott.", "role": "assistant" }, { "content": "My trip dates are from 04/11 till 04/13.", "role": "user" }, { "content": "Ok, can you please be on hold for a minute?", "role": "assistant" }, { "content": "Ok, please check with above intent.", "role": "user" }, { "content": "There is a flight found with connection limit 1 and the flight number is 1007 with price 100. Are you fine with this?", "role": "assistant" }, { "content": "Ok, please proceed with it.", "role": "user" }, { "content": "Ok, your ticket is confirmed with JetBlue airlines.", "role": "assistant" }, { "content": "Thank you for your help.", "role": "user" }, { "content": "You are welcome. Thank you for reaching us.", "role": "assistant" } ]
book
[ { "content": "Hello.", "role": "user" }, { "content": "Hello, how may I aid you today?", "role": "assistant" }, { "content": "Can you please make a reservation from JFK to LGA to attend a Pagan festivals in New York?", "role": "user" }, { "content": "Sure, can you please let me know your dates of journey?", "role": "assistant" }, { "content": "My journey dates are, depart on Mar 26th and arrival on Mar 28th.", "role": "user" }, { "content": "May I know your name please?", "role": "assistant" }, { "content": "My name is Nicholas Evans.", "role": "user" }, { "content": "Are you looking for any other help from my side please?", "role": "assistant" }, { "content": "Yes, I prefer a flight with single stopover in between journey.", "role": "user" }, { "content": "Please wait for a mean while.", "role": "assistant" }, { "content": "Sure.", "role": "user" }, { "content": "There is a connecting flight of fare 100 with the AA airline, shall I proceed with this booking?", "role": "assistant" }, { "content": "Ok, proceed.", "role": "user" }, { "content": "Ok, I have reserved your ticket with the flight number 1009.", "role": "assistant" }, { "content": "Thank you for your help.", "role": "user" }, { "content": "You are welcome, have a safe journey.", "role": "assistant" } ]
book
[ { "content": "Hello.", "role": "user" }, { "content": "Hello, how may I aid you today from my end?", "role": "assistant" }, { "content": "I am Michel Campbell. I want to meet my grand parents who are staying in JFK. Can you please help me to book a flight from DEN?", "role": "user" }, { "content": "Sure, I am here to help you out. Please provide me your trip dates.", "role": "assistant" }, { "content": "Sure, I want to travel on July 11 and need to return on July 13.", "role": "user" }, { "content": "Michel Campbell, do you have any requirement?", "role": "assistant" }, { "content": "Yes, I need a direct flight.", "role": "user" }, { "content": "Sorry Michel Campbell, there is no direct flight in your route.", "role": "assistant" }, { "content": "Ok, no issues. Thank you for checking.", "role": "user" }, { "content": "Ok, thank you for reaching us.", "role": "assistant" } ]
no_flight
[ { "content": "Hello.", "role": "user" }, { "content": "Hello, how can I help you?", "role": "assistant" }, { "content": "I am Laura Jones. I am planning to cancel my recent reservation, due to some urgent work. Can you help me out to book a ticket?", "role": "user" }, { "content": "Please give me a minute.", "role": "assistant" }, { "content": "Sure.", "role": "user" }, { "content": "Sorry, there is no reservation found under your name.", "role": "assistant" }, { "content": "That's fine. Thank you for your help.", "role": "user" }, { "content": "Thank you for reaching us.", "role": "assistant" } ]
no_reservation
[ { "content": "Hello.", "role": "user" }, { "content": "Hello, how may I aid you today from my end?", "role": "assistant" }, { "content": "Stephen Hernandez here. I am looking a flight from BOS to SEA, can you help me?", "role": "user" }, { "content": "Sure, I am here to help you out. Please provide me your trip dates.", "role": "assistant" }, { "content": "My planning dates are 03/16 and 03/18.", "role": "user" }, { "content": "Please wait a moment.", "role": "assistant" }, { "content": "Sure.", "role": "user" }, { "content": "Here is a flight with 2 stops and airfare is 100 in 1002 Spirit airlines, can I proceed with it?", "role": "assistant" }, { "content": "I need a direct flight.", "role": "user" }, { "content": "Let me check with your request.", "role": "assistant" }, { "content": "Ok, take your own time.", "role": "user" }, { "content": "Sorry Stephen, there is no direct flight with your travel dates in your route.", "role": "assistant" }, { "content": "It's ok, thank you for checking.", "role": "user" }, { "content": "Thank you for reaching us.", "role": "assistant" } ]
no_flight
[ { "content": "Hi.", "role": "user" }, { "content": "Hello, how can I aid you?", "role": "assistant" }, { "content": "Can you find a flight for me from PHX to DCA?", "role": "user" }, { "content": "Sure, can you please let me know your trip dates?", "role": "assistant" }, { "content": "Ok, my travel dates are from Feb 02 to 04.", "role": "user" }, { "content": "Do you have any connection limit preference?", "role": "assistant" }, { "content": "I need a flight with single connection.", "role": "user" }, { "content": "Do you have any other specifications?", "role": "assistant" }, { "content": "No.", "role": "user" }, { "content": "Could you help me with your name please?", "role": "assistant" }, { "content": "Sure, I am Linda Edwards.", "role": "user" }, { "content": "Thank you for providing all your details. Please wait a moment.", "role": "assistant" }, { "content": "Sure.", "role": "user" }, { "content": "Thank you for waiting. As per the intents mentioned, there is a United Airlines and the airfare is about 1000. Shall I proceed with flight 1009?", "role": "assistant" }, { "content": "Yes, please.", "role": "user" }, { "content": "For a business class your ticket is booked.", "role": "assistant" }, { "content": "Thank you.", "role": "user" }, { "content": "Thank you for reaching us.", "role": "assistant" } ]
book
[ { "content": "Hi.", "role": "user" }, { "content": "Hello. How can I assist you today?", "role": "assistant" }, { "content": "I need to book a flight ticket from BOS to IAD, Can you please help me for booking?", "role": "user" }, { "content": "Sure, will you mention your travelling dates please?", "role": "assistant" }, { "content": "I would like to travel on 08/01 to return on 08/03.", "role": "user" }, { "content": "Do you have any specifications about flight connections?", "role": "assistant" }, { "content": "I need a connecting flight.", "role": "user" }, { "content": "Do you have any preferences about class?", "role": "assistant" }, { "content": "No.", "role": "user" }, { "content": "Please mention your name.", "role": "assistant" }, { "content": "Michael Adams here.", "role": "user" }, { "content": "The Delta airlines providing an economy class flight with price 100 and the connections 1. Shall I confirm your ticket?", "role": "assistant" }, { "content": "Ok, proceed for booking.", "role": "user" }, { "content": "Your ticket is booked. The flight number is 1002.", "role": "assistant" }, { "content": "Thanks for your information.", "role": "user" }, { "content": "Welcome, have a great day.", "role": "assistant" } ]
book
[ { "content": "Hi.", "role": "user" }, { "content": "Hello. How can I assist you?", "role": "assistant" }, { "content": "I want to change my existing reservation which is done recently due to business meeting postponed, can you please help me?", "role": "user" }, { "content": "Sure, can you give me your name for changing purpose?", "role": "assistant" }, { "content": "Ok, my name is Brian Campbell.", "role": "user" }, { "content": "Ok, please be on hold, let me check for the availability.", "role": "assistant" }, { "content": "Ok, please check it.", "role": "user" }, { "content": "Sorry, Campbell there is no reservation found on your name.", "role": "assistant" }, { "content": "Ok, no issues.", "role": "user" }, { "content": "Thank you for approaching us.", "role": "assistant" }, { "content": "Anyways, thank you for your service.", "role": "user" } ]
no_reservation
[ { "content": "Hello.", "role": "user" }, { "content": "Hello. How may I help you today?", "role": "assistant" }, { "content": "My name is Stephanie Johnson, I want to book a flight ticket from Washington to Oakland to meet my childhood friend. Can you help me with booking a connecting flight?", "role": "user" }, { "content": "Ok, I will help you with that. Can I know your planned trip dates?", "role": "assistant" }, { "content": "Thank you. My trip dates are May 26 and May 28.", "role": "user" }, { "content": "May I know your airport codes?", "role": "assistant" }, { "content": "My source and destination airport codes are IAD and OAK.", "role": "user" }, { "content": "Please wait for a moment.", "role": "assistant" }, { "content": "Sure.", "role": "user" }, { "content": "Based on your airport codes. I have found a flight with the Spirit airlines having a connection limit 1. Can I proceed with the ticket booking?", "role": "assistant" }, { "content": "Please proceed with booking.", "role": "user" }, { "content": "I have confirmed your ticket in the economy class and the flight number 1009.", "role": "assistant" }, { "content": "Thank you for helping me.", "role": "user" }, { "content": "Thank you for approaching us. Have a safe journey.", "role": "assistant" } ]
book
[ { "content": "Hello, this is Linda Robinson.", "role": "user" }, { "content": "Hello. How can I help you?", "role": "assistant" }, { "content": "I want to book a flight ticket from DC - DCA to TX - AUS. Can you help me in that?", "role": "user" }, { "content": "Yes, I can help you.", "role": "assistant" }, { "content": "Thank you.", "role": "user" }, { "content": "Can you tell me your dates of travel?", "role": "assistant" }, { "content": "I will fly on 07/15 and return on 07/17.", "role": "user" }, { "content": "Give me a moment.", "role": "assistant" }, { "content": "Ok.", "role": "user" }, { "content": "I have found a flight ticket with a price of 300 and 2 connections.", "role": "assistant" }, { "content": "It is perfect for me. You can proceed.", "role": "user" }, { "content": "Ok, your ticket is booked.", "role": "assistant" }, { "content": "Thank you.", "role": "user" }, { "content": "Thank you for contacting us.", "role": "assistant" } ]
book
[ { "content": "Hello. I am Emily Adams.", "role": "user" }, { "content": "Hello, do you need any help from us?", "role": "assistant" }, { "content": "Can you help me to find a flight from BOS to MSP?", "role": "user" }, { "content": "Sure, could you please share your departure and arrival day?", "role": "assistant" }, { "content": "My travelling dates are 06/30 and 07/02.", "role": "user" }, { "content": "Ok, please allow me a moment.", "role": "assistant" }, { "content": "Sure.", "role": "user" }, { "content": "The Spirit airline with flight number 1012 is available having fare as 100 and connection as 1, is it ok for you?", "role": "assistant" }, { "content": "You can proceed.", "role": "user" }, { "content": "Ok, your reservation is confirmed.", "role": "assistant" }, { "content": "Thanks for your help.", "role": "user" }, { "content": "You are welcome, have a great day.", "role": "assistant" } ]
no_flight
[ { "content": "Hello. Sandra Perez here.", "role": "user" }, { "content": "Hello. How can I aid you at this moment?", "role": "assistant" }, { "content": "Actually, I am looking for a flight having single connection because my friend also booked the same flight that I want to travel, so can you please help me out with booking of a flight ticket from Seattle on 07/21?", "role": "user" }, { "content": "Sure, I will help you in booking flight ticket.", "role": "assistant" }, { "content": "Thank you.", "role": "user" }, { "content": "Can you please let me know your preferable airport code names?", "role": "assistant" }, { "content": "Sure, I want to travel from SEA to DEN.", "role": "user" }, { "content": "Is there any return trip that your planning to SEA?", "role": "assistant" }, { "content": "Yes, I would like to return on 07/23.", "role": "user" }, { "content": "Thank you for providing your travel details. I will put the conversation on hold to check the best flights available in your route.", "role": "assistant" }, { "content": "It's alright, take your time.", "role": "user" }, { "content": "Based on your information, Spirit airline is ready to serve you with 1 connection with a minimum fare of 300 is available for you. Shall I proceed with this?", "role": "assistant" }, { "content": "That's fine, you can proceed with booking.", "role": "user" }, { "content": "Your flight ticket is booked successfully, flight number is 1016.", "role": "assistant" }, { "content": "Thank you for your help in booking of my ticket, have a nice day.", "role": "user" }, { "content": "Thank you for reaching us, have a good day.", "role": "assistant" }, { "content": "Welcome.", "role": "user" } ]
book
[ { "content": "Hi. Nancy Perez here.", "role": "user" }, { "content": "Hello, how can I assist you now?", "role": "assistant" }, { "content": "I am planning to visit Boston university to collect my graduation certificate. I will fly from LAX - BOS.", "role": "user" }, { "content": "Ok, may I know the travelling dates please?", "role": "assistant" }, { "content": "I will be travelling from 03/30 and end my journey on 04/01.", "role": "user" }, { "content": "Please wait for a while, I will check the details and get back to you.", "role": "assistant" }, { "content": "Ok.", "role": "user" }, { "content": "Sorry, there are no flights found on your requested dates.", "role": "assistant" }, { "content": "Not a problem.", "role": "user" }, { "content": "Do you have any other dates to travel?", "role": "assistant" }, { "content": "It is ok. Thank you.", "role": "user" }, { "content": "Thank you for approaching us, have a nice day.", "role": "assistant" } ]
no_flight
[ { "content": "Hello. Frank Edwards here.", "role": "user" }, { "content": "Hello Frank, how may I aid you?", "role": "assistant" }, { "content": "Due to an emergency, I want to cancel my reservation. Can you please help me for that?", "role": "user" }, { "content": "Sure, wait a moment to check your previous reservation status.", "role": "assistant" }, { "content": "Ok.", "role": "user" }, { "content": "Sorry Frank, we don't found any reservation under your name. Would you like to ask us anything else?", "role": "assistant" }, { "content": "Nothing, thank you for the information.", "role": "user" }, { "content": "Ok, thank you for reaching us, have a nice day.", "role": "assistant" } ]
no_reservation
[ { "content": "Hello.", "role": "user" }, { "content": "Hello. May I know your good name please?", "role": "assistant" }, { "content": "I am Ashley Harris.", "role": "user" }, { "content": "Ok Ashley, how can I assist you?", "role": "assistant" }, { "content": "I wan to book a flight from ATL to LGA in the month of august.", "role": "user" }, { "content": "Ok, May I know the travelling dates?", "role": "assistant" }, { "content": "My departure date is 08/04 and my arrival date is 08/06.", "role": "user" }, { "content": "Ok, please wait for a moment.", "role": "assistant" }, { "content": "Please make sure that, my connections limit should be 1.", "role": "user" }, { "content": "Ok, there is a flight 1013 in Hawaiian airline has the price 100.Can I proceed.", "role": "assistant" }, { "content": "Ok, proceed.", "role": "user" }, { "content": "Your ticket is booked. Thank you for approaching us, have a safe journey.", "role": "assistant" }, { "content": "Thank you for helping me.", "role": "user" } ]
book
[ { "content": "Hi.", "role": "user" }, { "content": "Hello.", "role": "assistant" }, { "content": "My name is Dennis Collins.", "role": "user" }, { "content": "How may I assist you today?", "role": "assistant" }, { "content": "I'm planning a trip to Lake Austin in AUS with my friends, can you book a ticket from IAD?", "role": "user" }, { "content": "Sure, I will help you Dennis. May I know on which dates you planned to travel?", "role": "assistant" }, { "content": "The travel dates are from 03/31 to 04/02.", "role": "user" }, { "content": "Ok, please wait a moment to check the availability of flight and I will get back to you.", "role": "assistant" }, { "content": "Ok.", "role": "user" }, { "content": "Sorry for the inconvenience, no flights available as per your requested dates.", "role": "assistant" }, { "content": "No problem, thank you for your help.", "role": "user" }, { "content": "Thank you for contacting us, have a good day.", "role": "assistant" } ]
book
[ { "content": "Hi.", "role": "user" }, { "content": "Hello.", "role": "assistant" }, { "content": "I am Charles Miller.", "role": "user" }, { "content": "How may I help you out?", "role": "assistant" }, { "content": "I want to cancel my reservation, can you help in that?", "role": "user" }, { "content": "Sure, I will help you in cancelling the reservation.", "role": "assistant" }, { "content": "Sure.", "role": "user" }, { "content": "Sorry, there are no reservations found in our database.", "role": "assistant" }, { "content": "That's ok, thank you for your help.", "role": "user" }, { "content": "Thank you for choosing us.", "role": "assistant" } ]
no_reservation
[ { "content": "Hello.", "role": "user" }, { "content": "Hello, how may I help you?", "role": "assistant" }, { "content": "Can you help me to book a flight ticket from IAH to ATL?", "role": "user" }, { "content": "Sure, please share your journey dates?", "role": "assistant" }, { "content": "I want to travel on 19 Apr and return on 21 Apr.", "role": "user" }, { "content": "Do you have any specifications?", "role": "assistant" }, { "content": "I prefer to depart in the afternoon with a connecting flight.", "role": "user" }, { "content": "Is there any class preferences?", "role": "assistant" }, { "content": "No.", "role": "user" }, { "content": "May I know your good name?", "role": "assistant" }, { "content": "I am Edward Miller.", "role": "user" }, { "content": "We found a flight in United airlines, flight number is 1006 with single connection and price is 100 economy class, departure flight time at 15:00 hours.", "role": "assistant" }, { "content": "Please proceed.", "role": "user" }, { "content": "Your ticket has been booked.", "role": "assistant" }, { "content": "Thank you.", "role": "user" }, { "content": "Thank you for choosing us.", "role": "assistant" } ]
book
[ { "content": "Hello, I'm Barbara Jones.", "role": "user" }, { "content": "Hello, how may I help you at this moment?", "role": "assistant" }, { "content": "I would like to visit Liberty of Statue in New York, so could you please book a ticket to me?", "role": "user" }, { "content": "Can I have your nearest airport codes?", "role": "assistant" }, { "content": "My airport codes are PHL and JFK.", "role": "user" }, { "content": "Can I get your travel dates too?", "role": "assistant" }, { "content": "I would like to travel on 06/05 and return on 06/07.", "role": "user" }, { "content": "Please hold on for a moment.", "role": "assistant" }, { "content": "Ensure it is a single connection.", "role": "user" }, { "content": "Yes, there is a ticket available with Delta airlines, flight number 1023. Shall I book it?", "role": "assistant" }, { "content": "Please, proceed if it costs below 200.", "role": "user" }, { "content": "Ok. Your ticket is confirmed, happy journey.", "role": "assistant" }, { "content": "Thank you.", "role": "user" }, { "content": "Thank you for reaching us.", "role": "assistant" }, { "content": "Welcome.", "role": "user" } ]
book
[ { "content": "Hello.", "role": "user" }, { "content": "Hello, how can I assist you for the day?", "role": "assistant" }, { "content": "Can you help me in booking a flight ticket from IAD to IAH?", "role": "user" }, { "content": "When you are willing to travel?", "role": "assistant" }, { "content": "I am willing to travel on 04/17, and return on 04/19.", "role": "user" }, { "content": "Do you have any connection limit?", "role": "assistant" }, { "content": "I need a break in between my journey.", "role": "user" }, { "content": "May, I know your good name?", "role": "assistant" }, { "content": "I am Donald Baker.", "role": "user" }, { "content": "We found 1007 Spirit airlines with single connection with price 100.", "role": "assistant" }, { "content": "Please proceed with the booking.", "role": "user" }, { "content": "Your, booking has been confirmed.", "role": "assistant" }, { "content": "Thanks for the service.", "role": "user" }, { "content": "Thank you for reaching us.", "role": "assistant" } ]
book
[ { "content": "Hi.", "role": "user" }, { "content": "Hello. How can I support you today?", "role": "assistant" }, { "content": "I am Christine Jones. Could you please help me to book an economy class ticket within the fare limit 5000 to Atlanta?", "role": "user" }, { "content": "Sure, I am glad to help you. May I know your airport codes?", "role": "assistant" }, { "content": "My airport codes are from CA-OAK to GA-ATL.", "role": "user" }, { "content": "Can you please forward your journey dates?", "role": "assistant" }, { "content": "I will depart on 12/20 and my return date would be on 12/22.", "role": "user" }, { "content": "Please hold on.", "role": "assistant" }, { "content": "Sure.", "role": "user" }, { "content": "Thanks for your time, we found a connecting flight 1000 in AA airline with fare 100 in economy class. Shall I proceed with booking?", "role": "assistant" }, { "content": "Yes, you can proceed with the booking.", "role": "user" }, { "content": "Your flight ticket has been reserved.", "role": "assistant" }, { "content": "Thank you for your kind service in booking.", "role": "user" }, { "content": "Thank you for reaching us.", "role": "assistant" } ]
book
[ { "content": "Hello, Helen Lewis here.", "role": "user" }, { "content": "Hello. Helen Lewis, how can I help you out?", "role": "assistant" }, { "content": "I need to book a flight ticket with 1 connection, can you help me with it?", "role": "user" }, { "content": "Sure. May I know your airport codes?", "role": "assistant" }, { "content": "I would like to start from Las Vegas, NV-LAS as I need to attend a wedding at Seattle, WA-SEA.", "role": "user" }, { "content": "And may I know the journey dates?", "role": "assistant" }, { "content": "My travelling dates are from 08/14 to 08/16.", "role": "user" }, { "content": "Thanks for providing the details. You have 1009 flight with AA airline of price 100 having 1 connection.", "role": "assistant" }, { "content": "Please proceed with this booking.", "role": "user" }, { "content": "Shall I process your ticket? Your ticket has confirmed.", "role": "assistant" }, { "content": "Thank you for helping me.", "role": "user" }, { "content": "Thank you for reaching us.", "role": "assistant" } ]
book
[ { "content": "Hello.", "role": "user" }, { "content": "Hello, how may I help you?", "role": "assistant" }, { "content": "I am planning to book my ticket from ATL to AUS. Can you please help me with booking a flight ticket?", "role": "user" }, { "content": "Sure, please share your journey dates?", "role": "assistant" }, { "content": "My planned journey dates are Jan 01 and Jan 03.", "role": "user" }, { "content": "Do you have any specifications?", "role": "assistant" }, { "content": "I would like to return in the afternoon time only.", "role": "user" }, { "content": "Is there any class preference?", "role": "assistant" }, { "content": "No, I am comfortable with any class.", "role": "user" }, { "content": "May I know your good name?", "role": "assistant" }, { "content": "Myself Susan Clark.", "role": "user" }, { "content": "We found a flight in Frontier airlines, flight number is 1010 with single connection and price is 100 economy class.", "role": "assistant" }, { "content": "Yes, please proceed with that ticket booking.", "role": "user" }, { "content": "Your ticket has been booked.", "role": "assistant" }, { "content": "Thank you for helping me.", "role": "user" }, { "content": "Thank you for choosing us.", "role": "assistant" } ]
book
[ { "content": "Hello.", "role": "user" }, { "content": "Hello. How can I assist you at this moment?", "role": "assistant" }, { "content": "I have to cancel my flight ticket reservation due to some office on the same date, can you help me?", "role": "user" }, { "content": "Sure, I will help you with this.", "role": "assistant" }, { "content": "Thank you.", "role": "user" }, { "content": "Can you please provide the name on which you have made the reservation previously?", "role": "assistant" }, { "content": "Sure, my name is Thomas Scott.", "role": "user" }, { "content": "Thomas Scott, there is no active reservation found under your name in our database.", "role": "assistant" }, { "content": "Ok, no issues with that one, thank you for your information.", "role": "user" }, { "content": "Thank you for utilising our service.", "role": "assistant" } ]
no_reservation
[ { "content": "Hello.", "role": "user" }, { "content": "Hello,. How can I amend you today?", "role": "assistant" }, { "content": "My plan to go for a holiday trip got postponed, could you please help me in changing my reservation?", "role": "user" }, { "content": "Sure, we are here to assist you.", "role": "assistant" }, { "content": "Thank you.", "role": "user" }, { "content": "Let me know your name for further process.", "role": "assistant" }, { "content": "My name is Ronald King.", "role": "user" }, { "content": "Please, wait.", "role": "assistant" }, { "content": "Ok.", "role": "user" }, { "content": "Thanks for your time. There is no reservation found on your name in our database.", "role": "assistant" }, { "content": "Ok, thanks for the information.", "role": "user" }, { "content": "Thank you for opting us.", "role": "assistant" } ]
no_reservation
[ { "content": "Hi.", "role": "user" }, { "content": "Hello, how may I assist you?", "role": "assistant" }, { "content": "I would like to book a ticket from DTW to HOU.", "role": "user" }, { "content": "Sure, may I know your planned travel dates please?", "role": "assistant" }, { "content": "Travelling dates are from June, 3 to June, 5.", "role": "user" }, { "content": "Would you like to travel in a connecting flight or a direct flight?", "role": "assistant" }, { "content": "I would prefer connecting flight.", "role": "user" }, { "content": "May I know your good name please?", "role": "assistant" }, { "content": "My name is Dennis Moore.", "role": "user" }, { "content": "We found Frontier airline with economy class and flight number is 1028 with arrival time is 15:00 hours and depart time is 0:00 hours.Shall I proceed for booking?", "role": "assistant" }, { "content": "Please book a ticket.", "role": "user" }, { "content": "Your ticket is booked. Thank you for reaching us.", "role": "assistant" } ]
book
[ { "content": "Hello.", "role": "user" }, { "content": "Hello, how may I aid you?", "role": "assistant" }, { "content": "Please check is there any flights available between DTW and LGA to meet my grand parents in New York.", "role": "user" }, { "content": "May I know your trip dates?", "role": "assistant" }, { "content": "Thank you, my boarding is on Feb 29 and please book my return ticket on Mar 02.", "role": "user" }, { "content": "Do you prefer any connections?", "role": "assistant" }, { "content": "Yes, I need single connection for my journey.", "role": "user" }, { "content": "May I know your specifications?", "role": "assistant" }, { "content": "I don't have any other specifications.", "role": "user" }, { "content": "Please wait.", "role": "assistant" }, { "content": "Sure.", "role": "user" }, { "content": "There is a connected flight in JetBlue airlines with the fare 100.", "role": "assistant" }, { "content": "I am comfortable with this flight, you can proceed with booking now.", "role": "user" }, { "content": "May I know your name?", "role": "assistant" }, { "content": "Sure, my name is George Martin.", "role": "user" }, { "content": "Your booking is done.", "role": "assistant" }, { "content": "Thank you for your assistance.", "role": "user" }, { "content": "Thank you.", "role": "assistant" } ]
book
[ { "content": "Hi.", "role": "user" }, { "content": "Hello, how may I assist you?", "role": "assistant" }, { "content": "I would like to alter my reservation, due to bad weather conditions my football match was postponed. Can you help me in this?", "role": "user" }, { "content": "Sure, may I know your good name please?", "role": "assistant" }, { "content": "Please check the reservation list with name Richard Lewis.", "role": "user" }, { "content": "Thanks for providing your good name, there is no reservation on your name.", "role": "assistant" }, { "content": "Ok, Thanks for the information.", "role": "user" }, { "content": "Thanks for choosing us.", "role": "assistant" } ]
no_reservation
[ { "content": "Hello.", "role": "user" }, { "content": "Hello, how can I help you?", "role": "assistant" }, { "content": "I would like to visit to Dallas to enjoy music festivals as I am a music lover. Can you do the reservation?", "role": "user" }, { "content": "Sure, please share me your travelling dates?", "role": "assistant" }, { "content": "Dates are 07/12 and 07/14.", "role": "user" }, { "content": "Can I know your airport codes?", "role": "assistant" }, { "content": "My airport codes are PHL-DFW.", "role": "user" }, { "content": "We found 1001 Hawaiian airline with single connection and price of 100. Shall I proceed with booking?", "role": "assistant" }, { "content": "Please do the booking.", "role": "user" }, { "content": "To proceed for booking we need your name?", "role": "assistant" }, { "content": "My name is Barbara Carter.", "role": "user" }, { "content": "Your ticket has been booked.", "role": "assistant" }, { "content": "Thank you so much.", "role": "user" }, { "content": "Thank you for reaching us.", "role": "assistant" } ]
no_flight
[ { "content": "Hello, I am Jacob Hernandez.", "role": "user" }, { "content": "Hello, Jacob. Which service are you looking for today?", "role": "assistant" }, { "content": "I made a reservation earlier in the wrong date unknowingly so, I want to change my existing reservation. Can you help me in this?", "role": "user" }, { "content": "Sure, I can help you with that. Let me check with your details and I will revert to you.", "role": "assistant" }, { "content": "Sure.", "role": "user" }, { "content": "Jacob, sorry to inform you that I didn't found any reservation under your name.", "role": "assistant" }, { "content": "It's ok, not a problem. Thank you for your information.", "role": "user" }, { "content": "Thank you for reaching us.", "role": "assistant" } ]
no_reservation
[ { "content": "Hi.", "role": "user" }, { "content": "Hello, how could I serve you today?", "role": "assistant" }, { "content": "I am Brian Scott.", "role": "user" }, { "content": "Ok.", "role": "assistant" }, { "content": "My kids were bored with their daily schedule. So, I would like to refresh their minds at Walt Disney World, Las Vegas. Can you help me in my booking a flight ticket from Washington, DC - IAD.", "role": "user" }, { "content": "Sure, please provide me your travelling dates?", "role": "assistant" }, { "content": "My journey dates are from 10/27 to 10/29.", "role": "user" }, { "content": "Can you please, let me know your destination code?", "role": "assistant" }, { "content": "My destination is Las Vegas, NV - LAS.", "role": "user" }, { "content": "Do you have any price limit?", "role": "assistant" }, { "content": "I can bare up to 5000.", "role": "user" }, { "content": "Please give me a moment, let me check and back to you.", "role": "assistant" }, { "content": "Sure, take your time.", "role": "user" }, { "content": "We found a flight with Hawaiian airlines of flight 1014. May I proceed?", "role": "assistant" }, { "content": "May I know the full flight details?", "role": "user" }, { "content": "Price limit is 100. Connection limit is one.", "role": "assistant" }, { "content": "I am very comfortable with airline Hawaiian, proceed with my booking.", "role": "user" }, { "content": "Your ticket has been confirmed.", "role": "assistant" }, { "content": "Thank you for your assistance.", "role": "user" }, { "content": "Thank you.", "role": "assistant" } ]
book
[ { "content": "Hello.", "role": "user" }, { "content": "Hello, how may I aid you?", "role": "assistant" }, { "content": "Please help me to book a flight ticket from EWR to LAX.", "role": "user" }, { "content": "Sure, we are here to help you. May I know your trip dates?", "role": "assistant" }, { "content": "Thank you, my trip dates are July, 4 and July, 6.", "role": "user" }, { "content": "Do you prefer direct or connecting flight?", "role": "assistant" }, { "content": "I am looking for connecting flight.", "role": "user" }, { "content": "May I know your depart and arrival time?", "role": "assistant" }, { "content": "I am flexible with any timings.", "role": "user" }, { "content": "Do you have any other requirements?", "role": "assistant" }, { "content": "No, thanks.", "role": "user" }, { "content": "May I know your name please?", "role": "assistant" }, { "content": "Samantha Davis here.", "role": "user" }, { "content": "There is a connecting flight with fare of 100 and 1013 flight number. Shall I proceed?", "role": "assistant" }, { "content": "Please proceed.", "role": "user" }, { "content": "Your seat has been reserved with Spirit Airlines in economy class.", "role": "assistant" }, { "content": "Thank you.", "role": "user" }, { "content": "Thank you for opting us.", "role": "assistant" } ]
book
[ { "content": "Hello.", "role": "user" }, { "content": "Hello, how can I guide you for today?", "role": "assistant" }, { "content": "Can you help me in booking a flight ticket from DFW to IAD?", "role": "user" }, { "content": "Can you please share on what dates you are willing to travel?", "role": "assistant" }, { "content": "I want to travel on 08/02, and return on 08/04.", "role": "user" }, { "content": "Are you looking for a connecting flight or direct flight?", "role": "assistant" }, { "content": "I need a direct flight.", "role": "user" }, { "content": "Do you have any class preferences?", "role": "assistant" }, { "content": "I am Anthony Hall. No.", "role": "user" }, { "content": "Do you have any other requirements that you are looking for?", "role": "assistant" }, { "content": "No.", "role": "user" }, { "content": "Sorry, there are no flights available at your request.", "role": "assistant" }, { "content": "No problem, thank you for the information.", "role": "user" }, { "content": "Thank you for contacting us, have a nice day.", "role": "assistant" } ]
no_flight
[ { "content": "Hi.", "role": "user" }, { "content": "Hello, how may I help you?", "role": "assistant" }, { "content": "I am Dorothy Lee here, I want to travel from LAX to IAD, can you please help me to reserve my ticket?", "role": "user" }, { "content": "Sure, I can help you in finding a flight. Please mention your travelling dates.", "role": "assistant" }, { "content": "Ok, my preferable dates of journey is from 02/13 to 02/15.", "role": "user" }, { "content": "Ok, please wait a minute.", "role": "assistant" }, { "content": "Sure, but make sure that the price is 200.", "role": "user" }, { "content": "Ok, I will check.", "role": "assistant" }, { "content": "Ok.", "role": "user" }, { "content": "I found a flight which is matching to your requirements, the airlines is JetBlue having a connection limit 1.", "role": "assistant" }, { "content": "Please proceed with this booking.", "role": "user" }, { "content": "Would you like me to book the ticket?", "role": "assistant" }, { "content": "Yes.", "role": "user" }, { "content": "Ok, I have booked your ticket successfully to the flight number 1017.", "role": "assistant" }, { "content": "Thank you for your help.", "role": "user" }, { "content": "You are welcome. Thank you for reaching us.", "role": "assistant" } ]
book
[ { "content": "Hello, I am Donna Martin.", "role": "user" }, { "content": "Hello, how can I help you for the day?", "role": "assistant" }, { "content": "Can you please help me with booking a flight ticket from JFK to SFO?", "role": "user" }, { "content": "Can you please share your travelling dates?", "role": "assistant" }, { "content": "My travelling dates are from Jan 18 to Jan 20.", "role": "user" }, { "content": "Do you have class preference?", "role": "assistant" }, { "content": "I prefer economy class.", "role": "user" }, { "content": "Do you need connection limit?", "role": "assistant" }, { "content": "I need connecting flight.", "role": "user" }, { "content": "Is there any other specifications?", "role": "assistant" }, { "content": "I need to return in morning.", "role": "user" }, { "content": "We found Southwest Airline with fare 200 and flight number is 1012 with direct flight. Shall I proceed with the booking?", "role": "assistant" }, { "content": "You can proceed with it.", "role": "user" }, { "content": "Your booking has been confirmed.", "role": "assistant" }, { "content": "Thank you for the help.", "role": "user" }, { "content": "Thank you for choosing us.", "role": "assistant" } ]
book
[ { "content": "Hello.", "role": "user" }, { "content": "Hello, how may I help you?", "role": "assistant" }, { "content": "Can you please help me in booking my flight ticket from LAS to PHL?", "role": "user" }, { "content": "I am glad to help you. May I know your planned travel dates?", "role": "assistant" }, { "content": "My travelling dates are May 13 and May 15.", "role": "user" }, { "content": "Do you have any connection limit preference?", "role": "assistant" }, { "content": "I need single connection flight.", "role": "user" }, { "content": "Could you help me with your name please?", "role": "assistant" }, { "content": "Myself Raymond King.", "role": "user" }, { "content": "Sorry, there are no flights available for the mentioned dates.", "role": "assistant" }, { "content": "Ok, thank you for checking.", "role": "user" }, { "content": "Thank you for reaching us.", "role": "assistant" } ]
no_flight
[ { "content": "Hello.", "role": "user" }, { "content": "Hello. How can I guide you?", "role": "assistant" }, { "content": "I'm Stephanie Martinez, planning to visit Houston city. Can you please book me a ticket from JFK to IAH?", "role": "user" }, { "content": "Sure, do you have any specifications?", "role": "assistant" }, { "content": "Sure, I need a ticket fare under 500.", "role": "user" }, { "content": "May I know your travelling dates?", "role": "assistant" }, { "content": "My preferable journey dates are from 09/07 to 09/09.", "role": "user" }, { "content": "Give me a minute.", "role": "assistant" }, { "content": "Sure, take your own time.", "role": "user" }, { "content": "There is a flight in airline Spirit with number 1012, the fare is 200 with 1 connection.", "role": "assistant" }, { "content": "Please book my ticket with this flight.", "role": "user" }, { "content": "Your ticket is reserved, have a safe flight.", "role": "assistant" }, { "content": "Thank you for booking my ticket.", "role": "user" }, { "content": "Thank you for opting us.", "role": "assistant" } ]
book
[ { "content": "Hello.", "role": "user" }, { "content": "Hello, how may I help you?", "role": "assistant" }, { "content": "I am John Martinez, can you help me in booking my flight ticket to LGA from AUS?", "role": "user" }, { "content": "Sure, could you please provide your travelling dates to search for the flight?", "role": "assistant" }, { "content": "Sure, My travelling dates are June 30 and July 2.", "role": "user" }, { "content": "Do you have any requirements?", "role": "assistant" }, { "content": "I need to departure from my source location in the evening.", "role": "user" }, { "content": "May I know your class preference?", "role": "assistant" }, { "content": "I am comfortable with any of the class.", "role": "user" }, { "content": "Sorry, no flight is available for you as per your requests.", "role": "assistant" }, { "content": "Not a problem, anyways thank you for the information.", "role": "user" }, { "content": "Thank you for reaching us.", "role": "assistant" } ]
no_flight
[ { "content": "Hi.", "role": "user" }, { "content": "Hello, how may I guide you?", "role": "assistant" }, { "content": "I am Patrick Wilson here.", "role": "user" }, { "content": "Welcome to our agency Wilson.", "role": "assistant" }, { "content": "I want to reserve my ticket from CLT to IAD, can you please help me in this?", "role": "user" }, { "content": "Patrick Wilson, may I know your travelling dates?", "role": "assistant" }, { "content": "Sure, my preferable dates of travel are from 02/17 to 02/19.", "role": "user" }, { "content": "Flight-1008 is available for you with 1 connection at the price of 200, can I proceed with booking?", "role": "assistant" }, { "content": "Ok, you can book it.", "role": "user" }, { "content": "Your ticket is successfully done, thank you for choosing us.", "role": "assistant" }, { "content": "Thank you for your help in booking my ticket.", "role": "user" }, { "content": "Have a safe journey, enjoy your trip.", "role": "assistant" } ]
book
[ { "content": "Hello. Myself Brandon King.", "role": "user" }, { "content": "Hello, Good Evening.", "role": "assistant" }, { "content": "Good Evening.", "role": "user" }, { "content": "How may I guide you?", "role": "assistant" }, { "content": "I'm planning to visit Minneapolis to attend a business meeting.", "role": "user" }, { "content": "Sure, can I know your airport codes?", "role": "assistant" }, { "content": "As it is a round trip, the source and destination airport codes are same which is MSP.", "role": "user" }, { "content": "Ok, can I know your dates of travel?", "role": "assistant" }, { "content": "I will be travelling from 01/02 to 01/04.", "role": "user" }, { "content": "I found a flight 1002 which matches with your preferences, can I proceed?", "role": "assistant" }, { "content": "Yes, please proceed for the booking.", "role": "user" }, { "content": "Your ticket is booked with UA airlines.", "role": "assistant" }, { "content": "Thank you for your response.", "role": "user" }, { "content": "Thank you.", "role": "assistant" } ]
book
[ { "content": "Hello.", "role": "user" }, { "content": "Hello, how may I assist you?", "role": "assistant" }, { "content": "My name is Katherine Rodriguez. I just need your help in booking a plane ticket from DFW to PHX.", "role": "user" }, { "content": "Ok, please provide your dates of travel.", "role": "assistant" }, { "content": "Sure, I am willing to travel from 01/22 to 01/24.", "role": "user" }, { "content": "There is a flight-1021 with connection 1 and price 100 of Southwest airline.", "role": "assistant" }, { "content": "Ok, please proceed and confirm my reservation.", "role": "user" }, { "content": "Ok, your ticket has been done.", "role": "assistant" }, { "content": "Thank you so much.", "role": "user" }, { "content": "welcome.", "role": "assistant" } ]
book
[ { "content": "Hello.", "role": "user" }, { "content": "Hello, how may I assist you?", "role": "assistant" }, { "content": "I am Brian Moore.", "role": "user" }, { "content": "Nice to meet you Brian.", "role": "assistant" }, { "content": "I have a meeting in AUS on 02/15, so I need to travel on the date 02/14 from MCO, again my return to AUS would be on 02/16, can you please help me while booking a ticket?", "role": "user" }, { "content": "Sure.", "role": "assistant" }, { "content": "Ok.", "role": "user" }, { "content": "Please wait for a moment to check the available ticket for you. I find a ticket for you with airline Hawaiian and number 1028. Shall I proceed?", "role": "assistant" }, { "content": "Please proceed.", "role": "user" }, { "content": "Your ticket has booked, with price limit 200. Thank you for choosing our service.", "role": "assistant" }, { "content": "Thank you for your help.", "role": "user" }, { "content": "You are welcome.", "role": "assistant" } ]
book
[ { "content": "Hi, I am Betty Martinez. Due to demise of my Grandfather, I want to cancel my recent reservation.", "role": "user" }, { "content": "Hello, Betty Martinez.", "role": "assistant" }, { "content": "Can you please help me for cancellation?", "role": "user" }, { "content": "Sure, I will help you. Wait for a moment.", "role": "assistant" }, { "content": "Sure.", "role": "user" }, { "content": "Thanks for your time. Unfortunately, There is no reservation found with your name.", "role": "assistant" }, { "content": "Ok, not an issue. Thanks for your help.", "role": "user" }, { "content": "Thank you for reaching us.", "role": "assistant" } ]
no_reservation
[ { "content": "Hi,.", "role": "user" }, { "content": "Hello, how may I provide assistance to you?", "role": "assistant" }, { "content": "I am Pamela Lee. Please book a ticket to travel from CLT to IAD.", "role": "user" }, { "content": "Sure, please mention your connection limit?", "role": "assistant" }, { "content": "Connections limit is 1.", "role": "user" }, { "content": "Do you have any restrictions in price?", "role": "assistant" }, { "content": "Price limit is 1000.", "role": "user" }, { "content": "Please provide your dates of travel?", "role": "assistant" }, { "content": "I will depart on 04/08 and return by 04/10.", "role": "user" }, { "content": "Ok, please wait for a moment I will check and let you know.", "role": "assistant" }, { "content": "Sure.", "role": "user" }, { "content": "Thank you for your time, we found a flight in Frontier airline and flight number 1013. The fare is 300. It is a connecting flight. May I proceed with booking?", "role": "assistant" }, { "content": "Please book connecting flight.", "role": "user" }, { "content": "Sure. Your booking has been confirmed with a connecting flight 1013.", "role": "assistant" }, { "content": "Thanks for the help.", "role": "user" }, { "content": "Thank you for connecting us.", "role": "assistant" } ]
book
[ { "content": "Hello.", "role": "user" }, { "content": "Hello, what can I do for you today?", "role": "assistant" }, { "content": "I would like to book a ticket from ORD to LAS, can you please help me out?", "role": "user" }, { "content": "Sure, please share your trip dates.", "role": "assistant" }, { "content": "I am travelling on these dates Dec 10th and 12th.", "role": "user" }, { "content": "Is there any airline preference?", "role": "assistant" }, { "content": "I need single connected flight. I don't have any other preferences.", "role": "user" }, { "content": "Any other requirement to be met?", "role": "assistant" }, { "content": "I don't have any other requirements.", "role": "user" }, { "content": "Can you share your name to proceed further?", "role": "assistant" }, { "content": "William Thompson here.", "role": "user" }, { "content": "Southwest Airlines has a connecting flight with number 1016 for fare 200, shall I proceed?", "role": "assistant" }, { "content": "Ok, you can proceed.", "role": "user" }, { "content": "Your ticket is reserved in economy class.", "role": "assistant" }, { "content": "Thank you for your services.", "role": "user" }, { "content": "Thank you for opting us.", "role": "assistant" } ]
book
[ { "content": "Hi.", "role": "user" }, { "content": "Hello. How can I support you?", "role": "assistant" }, { "content": "I want to book a ticket from New York to Denver.", "role": "user" }, { "content": "Sure, to book a ticket may I know when you are planning to travel?", "role": "assistant" }, { "content": "Travelling dates are Mar, 29 and Mar, 31.", "role": "user" }, { "content": "Can you please share me your airport codes?", "role": "assistant" }, { "content": "LGA and DEN.", "role": "user" }, { "content": "Do you have any other requirements?", "role": "assistant" }, { "content": "I would like to prefer business class.", "role": "user" }, { "content": "Please provide your name.", "role": "assistant" }, { "content": "My name is Donna Gonzalez.", "role": "user" }, { "content": "We are sorry to inform you that there is no flight available on your route according to your given details.", "role": "assistant" }, { "content": "Thank you.", "role": "user" }, { "content": "Thank you.", "role": "assistant" } ]
no_flight
[ { "content": "Hi.", "role": "user" }, { "content": "Hello, what kind of help do you want?", "role": "assistant" }, { "content": "I want change an existing reservation due to sudden change in my trip.", "role": "user" }, { "content": "Sure, may I know your name?", "role": "assistant" }, { "content": "Can you help me with that? I am Richard White.", "role": "user" }, { "content": "Sure, we are here to assist you. Ok, please wait for a moment.", "role": "assistant" }, { "content": "Ok.", "role": "user" }, { "content": "Sorry to say, we did not find any reservation to change on your name.", "role": "assistant" }, { "content": "Ok , Thank you for your response.", "role": "user" }, { "content": "Thanks for picking our service.", "role": "assistant" } ]
no_reservation
[ { "content": "Hi.", "role": "user" }, { "content": "Hello, how can I help you?", "role": "assistant" }, { "content": "Can you please change my recent reservation? As my planned trip has been postponed to some other dates.", "role": "user" }, { "content": "Yes, I am here to help you. May I know your name please?", "role": "assistant" }, { "content": "Sure, my name is Gary Hall.", "role": "user" }, { "content": "Ok, please wait a minute.", "role": "assistant" }, { "content": "Sure.", "role": "user" }, { "content": "Thank you for your time, sorry no reservation found on your name.", "role": "assistant" }, { "content": "That's ok, thank you for giving the information anyways.", "role": "user" }, { "content": "Thank you for reaching us, have a nice day.", "role": "assistant" } ]
no_reservation
[ { "content": "Hello, I am Karen Johnson.", "role": "user" }, { "content": "Hello, Karen Johnson. In what way may I help you?", "role": "assistant" }, { "content": "Can you please help me in booking a flight ticket to New York, JFK as I am planning to visit Metropolitan Museum?", "role": "user" }, { "content": "Sure, I am gleeful to help you. Help me with your other airport code.", "role": "assistant" }, { "content": "My source point is Detroit, DTW.", "role": "user" }, { "content": "Any specifications do you have?", "role": "assistant" }, { "content": "Yes, I need a stop over in between my journey.", "role": "user" }, { "content": "Ok. For booking a ticket, may I have your return date of journey?", "role": "assistant" }, { "content": "I intend to return on 08/23.", "role": "user" }, { "content": "Please help me with your other date of journey, so that I can move further in ticket booking.", "role": "assistant" }, { "content": "Sure, I want to start my journey on 08/21.", "role": "user" }, { "content": "Thanks for your time. You have 1013 flight. With 1 connection of price 100 in AA airline. Is it comfortable to you?", "role": "assistant" }, { "content": "Yes, You can confirm this flight.", "role": "user" }, { "content": "Your ticket has been booked.", "role": "assistant" }, { "content": "Thank you for your service.", "role": "user" }, { "content": "Thank you for reaching us, have a great day.", "role": "assistant" } ]
book
[ { "content": "Hi. I am Brenda Campbell.", "role": "user" }, { "content": "Hello. How can I serve you?", "role": "assistant" }, { "content": "I am planning to conduct an woman empowerment event at Las Vegas on Nov 9th and my return date will be on Nov 11th, can you help me in booking?", "role": "user" }, { "content": "Sure, We are here to help you.", "role": "assistant" }, { "content": "Thank you.", "role": "user" }, { "content": "In which class do you want to travel?", "role": "assistant" }, { "content": "I am comfortable with any class.", "role": "user" }, { "content": "How much amount can you spend for buying this ticket?", "role": "assistant" }, { "content": "I can pay up to 1000 for the flight ticket.", "role": "user" }, { "content": "May I know your source and destination airport codes?", "role": "assistant" }, { "content": "My boarding and landing airport code are ORD and LAS.", "role": "user" }, { "content": "Please be on hold for sometime, as I can check a flight for your journey with the best airlines.", "role": "assistant" }, { "content": "Sure.", "role": "user" }, { "content": "We found a Spirit airline, flight number:1008 and the price is 100.", "role": "assistant" }, { "content": "That's fine, you can proceed with the booking.", "role": "user" }, { "content": "Your flight ticket has been processed.", "role": "assistant" }, { "content": "Thank you for your support in booking.", "role": "user" }, { "content": "Thank you for reaching us.", "role": "assistant" } ]
book
[ { "content": "Hello.", "role": "user" }, { "content": "Hello, how may I assist you?", "role": "assistant" }, { "content": "I'm Mark Anderson.", "role": "user" }, { "content": "Hi Mark.", "role": "assistant" }, { "content": "I am planning to visit New York, NY- EWR from Oakland, CA- OAK.", "role": "user" }, { "content": "Ok, when would you like to travel?", "role": "assistant" }, { "content": "From 04/07 to 04/09. Please help me in booking.", "role": "user" }, { "content": "Do you any other specifications?", "role": "assistant" }, { "content": "I need 0 connections for my ticket.", "role": "user" }, { "content": "Sorry, there is no flight matches with your requirements.", "role": "assistant" }, { "content": "Ok, no problem. Thank you for your help.", "role": "user" }, { "content": "Thank you for connecting with us.", "role": "assistant" } ]
no_flight
[ { "content": "Hi.", "role": "user" }, { "content": "Hello. Welcome to Austin airline agency. How can I assist you today?", "role": "assistant" }, { "content": "Thank you. I would like to change my existing reservation.Can you help me about it?", "role": "user" }, { "content": "Sure, may I know your name please?", "role": "assistant" }, { "content": "Myself Larry Carter.", "role": "user" }, { "content": "Please provide your airport codes.", "role": "assistant" }, { "content": "My airport codes are FL - MCO and AZ - PHX.", "role": "user" }, { "content": "Please provide your travelling dates.", "role": "assistant" }, { "content": "My travelling dates are 06/25 and 06/27.", "role": "user" }, { "content": "Please give me a moment.", "role": "assistant" }, { "content": "Ok.", "role": "user" }, { "content": "Unfortunately, there is no flights available under your details.", "role": "assistant" }, { "content": "It's ok fine. Thank you for the information.", "role": "user" }, { "content": "Thank you for reaching us, have a great day.", "role": "assistant" } ]
no_flight
[ { "content": "Hello.", "role": "user" }, { "content": "Hello.", "role": "assistant" }, { "content": "My name is Anthony King.", "role": "user" }, { "content": "How may I help you, Anthony?", "role": "assistant" }, { "content": "Can you please help me in cancelling my recent reservation?", "role": "user" }, { "content": "Sure, I will help you. Please wait a moment.", "role": "assistant" }, { "content": "Sure.", "role": "user" }, { "content": "Anthony, no reservation has been found on your name in our database.", "role": "assistant" }, { "content": "Its ok, no issues. Thank you for your information.", "role": "user" }, { "content": "Thank you for choosing us.", "role": "assistant" } ]
no_reservation
[ { "content": "Hello.", "role": "user" }, { "content": "Hello, how can I assist you today?", "role": "assistant" }, { "content": "I need to cancel my recent reservation owing to an emergency.", "role": "user" }, { "content": "Sure, let me know your name to check further in our records?", "role": "assistant" }, { "content": "My name is Raymond White.", "role": "user" }, { "content": "Please wait.", "role": "assistant" }, { "content": "Sure.", "role": "user" }, { "content": "Sorry, no reservation found with your name in our records to cancel it.", "role": "assistant" }, { "content": "Thank you.", "role": "user" }, { "content": "Thank you for contacting us.", "role": "assistant" } ]
no_reservation
[ { "content": "Hello.", "role": "user" }, { "content": "Hello. May I know you name?", "role": "assistant" }, { "content": "I am Debora Nelson, I am planning a trip for my cousin's engagement from LAS -EWR can you find a ticket for me?", "role": "user" }, { "content": "It's good to hear, could you provide your journey dates?", "role": "assistant" }, { "content": "Sure, my travelling dates are 03/20 to 03/22.", "role": "user" }, { "content": "Sorry Nelson, we could not found any flight as per your requested information.", "role": "assistant" }, { "content": "OK, thank you.", "role": "user" }, { "content": "OK, thank you for reaching us. Have a great day Nelson.", "role": "assistant" } ]
no_flight
[ { "content": "Hello, my name is Deborah Turner.", "role": "user" }, { "content": "Hello, how can I help you?", "role": "assistant" }, { "content": "Present my health condition is not good so I need to cancel my reservation.", "role": "user" }, { "content": "OK, please wait a moment, I will check the status and revert you.", "role": "assistant" }, { "content": "OK.", "role": "user" }, { "content": "Thanks for waiting, there is no reservation found on your name.", "role": "assistant" }, { "content": "Thanks for your information.", "role": "user" }, { "content": "Thanks for connecting us, have a good day.", "role": "assistant" } ]
no_reservation
[ { "content": "Hello.", "role": "user" }, { "content": "Hello, how may I be at your service today?", "role": "assistant" }, { "content": "Can you please help me to book a flight from AUS to MSP?", "role": "user" }, { "content": "Sure, can you please let me know your specific dates of travel?", "role": "assistant" }, { "content": "My travel dates are Nov 4th and 6th.", "role": "user" }, { "content": "Do you prefer any stopover in between journey?", "role": "assistant" }, { "content": "I prefer to fly in direct flight.", "role": "user" }, { "content": "Do you have any more specifications?", "role": "assistant" }, { "content": "No.", "role": "user" }, { "content": "Ok, please be on hold.", "role": "assistant" }, { "content": "Sure.", "role": "user" }, { "content": "Thank you for your time, we did not find any flights matching your credentials.", "role": "assistant" }, { "content": "No problem, thank you.", "role": "user" }, { "content": "For documentation purpose may I know your name please?", "role": "assistant" }, { "content": "My name is Laura Jackson.", "role": "user" }, { "content": "Ok, thank you for choosing us.", "role": "assistant" } ]
no_flight
[ { "content": "Hello, I am Raymond Parker.", "role": "user" }, { "content": "Hello, how may I help you?", "role": "assistant" }, { "content": "We, friends made a trip during vacation for SFO. will you please help me in booking my ticket from CLT to SFO?", "role": "user" }, { "content": "Sure, may I know your travelling dates?", "role": "assistant" }, { "content": "My travelling dates are from 11/09 to 11/11.", "role": "user" }, { "content": "Yes, I found a flight-1026 with Jet blue airlines, can I proceed?", "role": "assistant" }, { "content": "Yes, you can proceed.", "role": "user" }, { "content": "Yes, your ticket has been booked.", "role": "assistant" }, { "content": "Thank you.", "role": "user" }, { "content": "Thank you for contacting us.", "role": "assistant" }, { "content": "Most welcome.", "role": "user" } ]
book
[ { "content": "Hi.", "role": "user" }, { "content": "Hello.", "role": "assistant" }, { "content": "I am Edwards Williams.", "role": "user" }, { "content": "How may I be your helping hand today?", "role": "assistant" }, { "content": "Can you please help me with booking a flight ticket from EWR to LAS?", "role": "user" }, { "content": "Sure, please provide your travelling dates.", "role": "assistant" }, { "content": "My travel dates are Nov 14 and 16.", "role": "user" }, { "content": "Do you need any break in between the journey?", "role": "assistant" }, { "content": "I need a connecting flight.", "role": "user" }, { "content": "Ok, provide your other requirements.", "role": "assistant" }, { "content": "I would like to return at evening.", "role": "user" }, { "content": "Ok, do you have any class preference?", "role": "assistant" }, { "content": "I am comfortable with any class.", "role": "user" }, { "content": "There is a flight-1006 on the dates you have given which is having a single connection and the ticket fare is 100. Shall I proceed to reserve the economy class ticket?", "role": "assistant" }, { "content": "You can proceed with booking.", "role": "user" }, { "content": " Your ticket has been confirmed with Southwest airline and departure is at 12:00 PM and arrival is at 22:00 PM.", "role": "assistant" }, { "content": "Thank you.", "role": "user" }, { "content": "Thank you for reaching us.", "role": "assistant" } ]
book
[ { "content": "Hello. I am Kenneth Collins.", "role": "user" }, { "content": "Hello, how may I guide you at this moment?", "role": "assistant" }, { "content": "Can you help me to book a flight ticket from DCA to JFK to attend a board meeting?", "role": "user" }, { "content": "Sure, we are glad to help you. May I know on which dates you are willing to travel?", "role": "assistant" }, { "content": "I want to take off on Dec, 11 and return back on Dec, 13.", "role": "user" }, { "content": "Would you like to travel in a economy class or in a business class?", "role": "assistant" }, { "content": "I am comfortable with any class.", "role": "user" }, { "content": "May I know if you want any specific time for your departure and return?", "role": "assistant" }, { "content": "My return time should be at afternoon.", "role": "user" }, { "content": "Do you need any break in between journey?", "role": "assistant" }, { "content": "Yes.", "role": "user" }, { "content": "Thanks for your details, We have found a connected flight with Delta airlines, flight number 1009 and the fare of 100. Would you like me to book the ticket?", "role": "assistant" }, { "content": "Please proceed.", "role": "user" }, { "content": "Sure, a seat has been reserved successfully for a economy class flight.", "role": "assistant" }, { "content": "Thank you.", "role": "user" }, { "content": "My pleasure, I hope you will enjoy this airline.", "role": "assistant" } ]
book
[ { "content": "Hello, I'm Carol Adams.", "role": "user" }, { "content": "Hello. Welcome to Global flight ticket booking agency. How can I help you Carol?", "role": "assistant" }, { "content": "Due to the postponement of a concert held in India, I would like to change my existing reservation. Can you please help me out?", "role": "user" }, { "content": "Sure, I will help you.", "role": "assistant" }, { "content": "Thank you.", "role": "user" }, { "content": "Please wait a moment.", "role": "assistant" }, { "content": "Ok.", "role": "user" }, { "content": "No previous reservation found on your name Carol Adams.", "role": "assistant" }, { "content": "That's ok, thank you.", "role": "user" }, { "content": "Do you want to know any thing else from us?", "role": "assistant" }, { "content": "No thanks.", "role": "user" }, { "content": "Thank you for contacting us, have a good day.", "role": "assistant" } ]
no_reservation
[ { "content": "Hello.", "role": "user" }, { "content": "Hello, how may I help you today?", "role": "assistant" }, { "content": "I am Rebecca Taylor. As my business trip has been cancelled, can you help me in cancelling my reservation.", "role": "user" }, { "content": "Sure, I will help you with that. Please wait for a moment, while I search for the reservation on your name.", "role": "assistant" }, { "content": "Sure.", "role": "user" }, { "content": "Thanks for waiting, Sorry I did not find the reservation on your name.", "role": "assistant" }, { "content": "Not an issues, thank you for your quick response.", "role": "user" }, { "content": "Thank you for reaching us, have a nice day ahead.", "role": "assistant" } ]
no_reservation
[ { "content": "Hello, I am Debra Scott.", "role": "user" }, { "content": "Hello, how may I assist you today?", "role": "assistant" }, { "content": "Can you please help me in booking my flight ticket from DEN to SEA.", "role": "user" }, { "content": "Sure, can you please share your travelling dates?", "role": "assistant" }, { "content": "My planned trip dates are Nov 09-11.", "role": "user" }, { "content": "Do you have any specifications?", "role": "assistant" }, { "content": "I need a connecting flight.", "role": "user" }, { "content": "Ok, we found connecting flight 1024 in Frontier Airlines with fare of 200. Shall I proceed to book?", "role": "assistant" }, { "content": "Ok, please proceed.", "role": "user" }, { "content": "Your flight ticket has been booked.", "role": "assistant" }, { "content": "Thank you.", "role": "user" }, { "content": "Thank you for reaching us.", "role": "assistant" } ]
book
[ { "content": "Hello, my name is Patricia Green.", "role": "user" }, { "content": "Hello, how can I assist you at this moment?", "role": "assistant" }, { "content": "Owing to emergency, I need to cancel my recent reservation. Please help me with that.", "role": "user" }, { "content": "Sure, I am here to help you. Please allow me a moment to check your reservation status.", "role": "assistant" }, { "content": "Sure.", "role": "user" }, { "content": "Patricia Green, there is no active reservation found under your name in our database to cancel it.", "role": "assistant" }, { "content": "No problem, thanks for your information.", "role": "user" }, { "content": "Thank you for utilising our service.", "role": "assistant" } ]
no_reservation
[ { "content": "Hello. I am Brandon Brown.", "role": "user" }, { "content": "Hello. How can I aid you?", "role": "assistant" }, { "content": "I need to book a ticket to meet my husband and we planned to visit the New England Shiva Temple and buy some accessories. Could you please help me in booking a ticket from LAX to BOS?", "role": "user" }, { "content": "Sure, please provide me your travel dates?", "role": "assistant" }, { "content": "My travelling dates are 11/21 and return on 11/23.", "role": "user" }, { "content": " Do you have any preferences?", "role": "assistant" }, { "content": "Yes, I need a break in between the journey.", "role": "user" }, { "content": "OK, please wait.", "role": "assistant" }, { "content": "Ok.", "role": "user" }, { "content": " We found a connecting flight Delta with flight number 1008 and fare is 200. Shall I proceed?", "role": "assistant" }, { "content": "You can proceed with booking.", "role": "user" }, { "content": " Your booking is confirmed.", "role": "assistant" }, { "content": "Thank you for your help.", "role": "user" }, { "content": "Thank you for availing us.", "role": "assistant" } ]
book
[ { "content": "Hello.", "role": "user" }, { "content": "Hello, how may I aid you?", "role": "assistant" }, { "content": "Jerry Scott here. Owing to an emergency I have request you to cancel my reservation. Can you please help me out with that?", "role": "user" }, { "content": "Sure, I am here to help you out with that.", "role": "assistant" }, { "content": "Thank you.", "role": "user" }, { "content": "Please give me a moment to check your reservation status.", "role": "assistant" }, { "content": "Sure, take your time.", "role": "user" }, { "content": "Sorry Scott, there is no reservation on your name in our records to cancel.", "role": "assistant" }, { "content": "Oh! I think my ticket might cancelled by my father. Anyway, thank you for the information.", "role": "user" }, { "content": "Thank you for consulting us.", "role": "assistant" }, { "content": "Welcome.", "role": "user" } ]
no_reservation
[ { "content": "Hello. I am Barbara Jones.", "role": "user" }, { "content": "Hello, how may I support you today?", "role": "assistant" }, { "content": "I want to attend my sister engagement at Detroit, MI - DTW. Can you please book a connected flight?", "role": "user" }, { "content": "Sure, please share your dates.", "role": "assistant" }, { "content": "Sure, my travelling dates are 06/05 and 06/07.", "role": "user" }, { "content": "Ok, may I know your heading point?", "role": "assistant" }, { "content": "I have planned to start from Denver, CO - DEN.", "role": "user" }, { "content": "Ok, please be on hold.", "role": "assistant" }, { "content": "Sure.", "role": "user" }, { "content": "Thanks for being on hold, no flights were found based on your details.", "role": "assistant" }, { "content": "Ok, no issues. Thank you for your help.", "role": "user" }, { "content": "Thank you for choosing us.", "role": "assistant" } ]
no_flight
[ { "content": "Hello.", "role": "user" }, { "content": "Hello. How may I help you?", "role": "assistant" }, { "content": "I want to take my students to Denver Museum of Nature and Science in Denver - DEN, can you please find a flight from ATL?", "role": "user" }, { "content": "Could you please share me your travel dates?", "role": "assistant" }, { "content": "I will start on Oct 14th and return on Oct 16th.", "role": "user" }, { "content": "Is there any other requirements?", "role": "assistant" }, { "content": "I want to depart in the evening time.", "role": "user" }, { "content": "Do you have any other preference?", "role": "assistant" }, { "content": "I am fine with maximum one connection.", "role": "user" }, { "content": "Do you prefer any class?", "role": "assistant" }, { "content": "I am comfortable with any class.", "role": "user" }, { "content": "Please wait for a while.", "role": "assistant" }, { "content": "Sure.", "role": "user" }, { "content": "Sorry for inconvenience, no flights are found with your criteria. May I know your name please?", "role": "assistant" }, { "content": "My name is Linda Rodriguez. Not to worry, thank you for the information.", "role": "user" }, { "content": "Thank you very much for contacting our agency.", "role": "assistant" } ]
no_flight
[ { "content": "Hello.", "role": "user" }, { "content": "Hello.", "role": "assistant" }, { "content": "I am Jonathan Thomas.", "role": "user" }, { "content": "How can I abet you today?", "role": "assistant" }, { "content": "I want to attend my brother's wedding anniversary in Orlando, can you please help me in booking a flight ticket?", "role": "user" }, { "content": "Sure, I will help you to book a flight. Can you please share me your travelling dates?", "role": "assistant" }, { "content": "Sure, My departure will be on 07/08 and my return will be on 07/10.", "role": "user" }, { "content": "Please give me a moment.", "role": "assistant" }, { "content": "I need a connecting flight.", "role": "user" }, { "content": "Can you please share me your travelling airport codes?", "role": "assistant" }, { "content": "Sure, my travelling airport codes are from AUS to MCO.", "role": "user" }, { "content": "There is one flight is available for you with single connection.", "role": "assistant" }, { "content": "Please proceed.", "role": "user" }, { "content": "Your ticket is booked with flight number 1010 and airline is AA.", "role": "assistant" }, { "content": "Thank you for booking.", "role": "user" }, { "content": "Welcome, have a safe flight.", "role": "assistant" } ]
book
[ { "content": "Hi.", "role": "user" }, { "content": "Hello. How can I assist you?", "role": "assistant" }, { "content": "My visit to the Planetarium has been postponed, due to some technical issues. This is the reason, I want to change my reservation with the name of Carol Adams.", "role": "user" }, { "content": "Ok, please wait.", "role": "assistant" }, { "content": "Ok.", "role": "user" }, { "content": " Sorry, no reservation was found on your name.", "role": "assistant" }, { "content": "No, problem. I will check with another option.", "role": "user" }, { "content": "Thank you, have a nice day.", "role": "assistant" }, { "content": "Thank you for your information.", "role": "user" } ]
no_reservation
[ { "content": "Hello. I'm Paul Mitchell.", "role": "user" }, { "content": "Hello Paul, how may I help you today?", "role": "assistant" }, { "content": "I would like to change my reservation which is under my name. Can you please help me with that?", "role": "user" }, { "content": "Sure, I am here to help you with this. There is a reservation found under your name, may I know your dates of journey please?", "role": "assistant" }, { "content": "Sure, I would like to take off on 07/10 and return back on 07/12.", "role": "user" }, { "content": "Ok, could you please share me with your airports codes?", "role": "assistant" }, { "content": "My source airport code is SEA and the destination airport code is IAD.", "role": "user" }, { "content": "Please wait for a moment.", "role": "assistant" }, { "content": "Sure.", "role": "user" }, { "content": "There is a flight with the connecting flight of fare 100 and the airline is AA, shall I proceed with this booking?", "role": "assistant" }, { "content": "Yes, please proceed with the booking.", "role": "user" }, { "content": "Ok, your booking is done with the flight number 1014.", "role": "assistant" }, { "content": "I appreciate your help, thank you.", "role": "user" }, { "content": "You are welcome, have a safe flight.", "role": "assistant" } ]
change
[ { "content": "Hello.", "role": "user" }, { "content": "Hello. How may I help you?", "role": "assistant" }, { "content": "I would like to travel from DEN to BOS as a business trip. Can you do the reservation?", "role": "user" }, { "content": "Sure. May I know your name please?", "role": "assistant" }, { "content": "Paul Jackson here.", "role": "user" }, { "content": "Are you looking for a stopover in your journey?", "role": "assistant" }, { "content": "Yes, I need break in my journey.", "role": "user" }, { "content": "Tell me your travel dates please?", "role": "assistant" }, { "content": "My journey dates are 05/15 and 05/17.", "role": "user" }, { "content": "Any other preferences?", "role": "assistant" }, { "content": "Departure time should be morning.", "role": "user" }, { "content": "Wait for a moment please.", "role": "assistant" }, { "content": "Ok.", "role": "user" }, { "content": "Thanks for your time. I have found Frontier airlines which is a direct flight and return time will be at 22:00 hours.", "role": "assistant" }, { "content": "Please do the booking.", "role": "user" }, { "content": "Yes, I have confirmed your flight ticket in flight number 1012.", "role": "assistant" }, { "content": "Thank you.", "role": "user" }, { "content": "Thank you.", "role": "assistant" } ]
no_flight
[ { "content": "Hello.", "role": "user" }, { "content": "Hello. How may I aid you today?", "role": "assistant" }, { "content": "I would like to spend my free time at New York, please help me in booking a ticket from LGA to EWR.", "role": "user" }, { "content": "Sure, I will aid you with that. Can you please mention your preferable travel dates?", "role": "assistant" }, { "content": "My planned travel dates are on Nov 15 and Nov 17.", "role": "user" }, { "content": "May I know your name for further process?", "role": "assistant" }, { "content": "My name is Patrick Edwards.", "role": "user" }, { "content": "Do you need any specific depart and arrival time for this trip?", "role": "assistant" }, { "content": "I am fine with any timings.", "role": "user" }, { "content": "Do you have any another specifications?", "role": "assistant" }, { "content": "No, thank you for asking.", "role": "user" }, { "content": "Ok, please hold on a moment.", "role": "assistant" }, { "content": "Sure, take your time.", "role": "user" }, { "content": "Frontier airline flight available with connection limit 1 and fare is 200, shall I confirm this economy class flight?", "role": "assistant" }, { "content": "Ok, please proceed for booking.", "role": "user" }, { "content": "Your flight ticket is booked successfully, flight number is 1007.", "role": "assistant" }, { "content": "Thank you for your assistance.", "role": "user" }, { "content": "You are welcome Patrick Edwards.", "role": "assistant" } ]
book
[ { "content": "Hi. Christine Young here.", "role": "user" }, { "content": "Ok, tell me how can I assist you?", "role": "assistant" }, { "content": "I want to book a ticket to meet my senior professor, will you help me over that?", "role": "user" }, { "content": "Ok, tell me your details clearly?", "role": "assistant" }, { "content": "Sure, I want to travel from PHL to LAS. I would like to travel on 09/16 to 09/18, make sure connection limit should be 1.", "role": "user" }, { "content": "Ok. Here is a flight for you with 1022 and connection limit 1 also price is 100.", "role": "assistant" }, { "content": "Great, then proceed.", "role": "user" }, { "content": "Your ticket has been booked.", "role": "assistant" }, { "content": "Ok, thank you for your help.", "role": "user" }, { "content": "Thank you for reaching us.", "role": "assistant" } ]
book
[ { "content": "Hi.", "role": "user" }, { "content": "Hello. What can I do for you at this moment?", "role": "assistant" }, { "content": "Can you please help me in booking a flight ticket to ORD from SEA?", "role": "user" }, { "content": "Sure, do you need a stop over in between the journey?", "role": "assistant" }, { "content": "I need a stopover in between my journey.", "role": "user" }, { "content": "Can I know your desired travelling dates?", "role": "assistant" }, { "content": "My travel dates are from Apr 03 to Apr 05.", "role": "user" }, { "content": "Provide your good name.", "role": "assistant" }, { "content": "I am Timothy Roberts.", "role": "user" }, { "content": "Do you have any other preferences?", "role": "assistant" }, { "content": "No.", "role": "user" }, { "content": "We found a Jet Blue airline with fare of 100 and a lay by in between the journey matches your schedule.", "role": "assistant" }, { "content": "You can proceed.", "role": "user" }, { "content": "Your ticket has been confirmed with flight number 1012.", "role": "assistant" }, { "content": "Thank you.", "role": "user" }, { "content": "Thank you for reaching us.", "role": "assistant" } ]
book
[ { "content": "Hello.", "role": "user" }, { "content": "Hello, how can I help you?", "role": "assistant" }, { "content": "Can you help me to book a flight ticket from LGA to JFK?", "role": "user" }, { "content": "Sure, help me with your travel dates.", "role": "assistant" }, { "content": "My travelling dates are 03 and 05 of Sep.", "role": "user" }, { "content": "May I know your name?", "role": "assistant" }, { "content": "I am Ronald Thomas.", "role": "user" }, { "content": "Do you have any connection limit preference for this trip?", "role": "assistant" }, { "content": "I need a connecting flight.", "role": "user" }, { "content": "United Airlines is providing connecting flight on this route with a ticket fare of 100 and flight departs at 8:00 hours and arrives at 3:00 hours, shall I book your ticket in this flight?", "role": "assistant" }, { "content": "Please proceed.", "role": "user" }, { "content": "Your booking is confirmed and the flight number is 1002.", "role": "assistant" }, { "content": "Thanks for helping me.", "role": "user" }, { "content": "Thank you for reaching us.", "role": "assistant" } ]
book
[ { "content": "Hi.", "role": "user" }, { "content": "Hello, how may I support you?", "role": "assistant" }, { "content": "Actually I have planned a trip to enjoy my weekend. But, unfortunately I have met with illness. So, I need to cancel my ticket. Can you help me with cancellation?", "role": "user" }, { "content": "Sure, I will help you. Can I have your name please?", "role": "assistant" }, { "content": "Donna Phillips, is my name.", "role": "user" }, { "content": "Ok, just a moment.", "role": "assistant" }, { "content": "Sure.", "role": "user" }, { "content": "Thanks for your time, no reservation was found based on your good name.", "role": "assistant" }, { "content": " Ok, not a problem. Thanks for your kind information.", "role": "user" }, { "content": "Thank you for selecting us.", "role": "assistant" } ]
no_reservation
[ { "content": "Hello,.", "role": "user" }, { "content": "Hello.", "role": "assistant" }, { "content": "I am Brandon Jackson.", "role": "user" }, { "content": "How may I support you?", "role": "assistant" }, { "content": "Can you help me in booking a flight ticket from JFK to DTW?", "role": "user" }, { "content": "Sure, I am perky to help you. Please help me with your travelling dates.", "role": "assistant" }, { "content": "I want to travel on 09/04, and need to catch return flight on 09/06.", "role": "user" }, { "content": "Do you have any halt in between journey?", "role": "assistant" }, { "content": "Yes, I need a halt.", "role": "user" }, { "content": "Is there any other preferences to be met?", "role": "assistant" }, { "content": "No.", "role": "user" }, { "content": "Thank you for providing details, there is a flight found in Southwest airline with a fare of 100 and the flight number is 1020. Shall I reserve?", "role": "assistant" }, { "content": "Proceed with the booking.", "role": "user" }, { "content": "Ok, your ticket is reserved in economy class.", "role": "assistant" }, { "content": "Thanks for the help.", "role": "user" }, { "content": "Thank you for reaching us.", "role": "assistant" } ]
book
[ { "content": "Hi, I am William Collins.", "role": "user" }, { "content": "Hello, how may I serve you today?", "role": "assistant" }, { "content": "Me and my friend's were planning to visit rockridge ice cream & gelato tour which is in Oakland. Can you please assist me in booking a flight ticket with fare 500?", "role": "user" }, { "content": "Sure, we are mirthful to help you. Can you please let me know your journey dates?", "role": "assistant" }, { "content": "My departure date is 08/17 and arrival date is 08/19.", "role": "user" }, { "content": "Kindly assign your source and destination points?", "role": "assistant" }, { "content": "My source code is TX-AUS and destination code is CA-OAK.", "role": "user" }, { "content": "Please wait for a while.", "role": "assistant" }, { "content": "Sure.", "role": "user" }, { "content": "Sorry we did not find any flights matching your criteria.", "role": "assistant" }, { "content": "Ok, no worries at all. Thank you.", "role": "user" }, { "content": "Thank you for reaching us. Have a good day.", "role": "assistant" } ]
no_flight
[ { "content": "Hello, my name is Brian Young.", "role": "user" }, { "content": "Hello, how can I assist you?", "role": "assistant" }, { "content": "As my family tour got cancelled, Can you help me to cancel my recent reservation?", "role": "user" }, { "content": "Sure, I am mirthful to help you. Can you please wait for a moment, I will check with your recent reservation.", "role": "assistant" }, { "content": "Sure.", "role": "user" }, { "content": "We are sorry to inform you that, we did not find any reservation with this name.", "role": "assistant" }, { "content": "Ok fine, thank you.", "role": "user" }, { "content": "Thank you for reaching us. Have a good day.", "role": "assistant" } ]
no_reservation
[ { "content": "Hello.", "role": "user" }, { "content": "Hello. How may I help you?", "role": "assistant" }, { "content": "This is Eric Jackson, can you help me to book a flight ticket?", "role": "user" }, { "content": "Sure. Could you please tell tell me your dates and place?", "role": "assistant" }, { "content": "I would like to travel from LAS to LAS. My planned dates are 07/29 and 07/31.", "role": "user" }, { "content": "Give me a minute I will check?", "role": "assistant" }, { "content": "Make sure that, 200 and 1 are my price and connections limits.", "role": "user" }, { "content": "I found a ticket for you. The connection is 1 and price is 200.", "role": "assistant" }, { "content": "That's good, proceed.", "role": "user" }, { "content": "OK, I confirmed your ticket successfully.", "role": "assistant" }, { "content": "Thank you for a quick response.", "role": "user" }, { "content": "Thank you have a safe journey.", "role": "assistant" } ]
book
[ { "content": "Hello.", "role": "user" }, { "content": "Hello, how can I help you today?", "role": "assistant" }, { "content": "Please book a flight ticket from SFO to ORD?", "role": "user" }, { "content": "Sure, please share your planned trip dates?", "role": "assistant" }, { "content": "My journey dates are June 04 and June 06.", "role": "user" }, { "content": "Let me know your connection limit?", "role": "assistant" }, { "content": "I need a connecting flight.", "role": "user" }, { "content": "Any class preference?", "role": "assistant" }, { "content": "No.", "role": "user" }, { "content": "Do you have any preferred timings to fly?", "role": "assistant" }, { "content": "No.", "role": "user" }, { "content": "Can I have your name please?", "role": "assistant" }, { "content": "I am Samuel Turner.", "role": "user" }, { "content": "Ok, please hold on a moment.", "role": "assistant" }, { "content": "Sure.", "role": "user" }, { "content": "Sorry Samuel Turner, no flights found with your given details.", "role": "assistant" }, { "content": "Ok, not an issue. Thank you for your information.", "role": "user" }, { "content": "Thank you for reaching us.", "role": "assistant" } ]
no_flight
[ { "content": "Hi, I am Angela Wilson.", "role": "user" }, { "content": "Hello, how may I aid you?", "role": "assistant" }, { "content": "I made a reservation earlier in the wrong date unknowingly so, I want to change my existing reservation.", "role": "user" }, { "content": "Sure, please wait for a moment.", "role": "assistant" }, { "content": "Sure.", "role": "user" }, { "content": "Thank you for waiting, There was no reservation found on your name.", "role": "assistant" }, { "content": "That's Ok. Thanks for your support.", "role": "user" }, { "content": "Thank you for choosing us.", "role": "assistant" } ]
no_reservation
[ { "content": "Hello.", "role": "user" }, { "content": "Hello, how can I address you?", "role": "assistant" }, { "content": "I am Benjamin Robinson. I want to book a flight ticket from Seattle, WA - SEA to Austin, TX - AUS. Can you please help me with book a single connection of flight?", "role": "user" }, { "content": "Sure, please help me with your planned dates.", "role": "assistant" }, { "content": "My journey dates are from 10/04 to 10/06.", "role": "user" }, { "content": "Ok, please be on hold.", "role": "assistant" }, { "content": "Sure.", "role": "user" }, { "content": "You have Delta airline at a fare 100 from flight 1018.", "role": "assistant" }, { "content": "Please proceed to book.", "role": "user" }, { "content": "Your booking was done.", "role": "assistant" }, { "content": "Thank you for opting us.", "role": "user" }, { "content": "Thank you for availing us.", "role": "assistant" } ]
book