user_query
stringclasses 23
values | bot_response
stringclasses 23
values | resolution_category
stringclasses 2
values | confidence_score
float64 0.7
1
| text
stringlengths 190
327
|
|---|---|---|---|---|
Our return policy allows returns within 30 days of purchase. Please ensure the item is in its original condition.
|
Our return policy allows returns within 30 days of purchase. Please ensure the item is in its original condition.
|
Assumed Resolution
| 0.950822 |
###Human:
Input: Our return policy allows returns within 30 days of purchase. Please ensure the item is in its original condition.
Output: Our return policy allows returns within 30 days of purchase. Please ensure the item is in its original condition.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.9508217392013796
|
To upgrade your plan, visit our Pricing page and choose a suitable plan.
|
To upgrade your plan, visit our Pricing page and choose a suitable plan.
|
Assumed Resolution
| 0.90796 |
###Human:
Input: To upgrade your plan, visit our Pricing page and choose a suitable plan.
Output: To upgrade your plan, visit our Pricing page and choose a suitable plan.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.907959947527606
|
Upgrading provides additional features and benefits. Please visit our Pricing page for details.
|
Upgrading provides additional features and benefits. Please visit our Pricing page for details.
|
Assumed Resolution
| 0.911817 |
###Human:
Input: Upgrading provides additional features and benefits. Please visit our Pricing page for details.
Output: Upgrading provides additional features and benefits. Please visit our Pricing page for details.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.9118166787236184
|
If you can't access your account, try resetting your password or contact our support team.
|
If you can't access your account, try resetting your password or contact our support team.
|
Assumed Resolution
| 0.883048 |
###Human:
Input: If you can't access your account, try resetting your password or contact our support team.
Output: If you can't access your account, try resetting your password or contact our support team.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.8830482599904995
|
Account suspensions may occur due to policy violations. Please contact our support team.
|
Account suspensions may occur due to policy violations. Please contact our support team.
|
No Resolution
| 0.728805 |
###Human:
Input: Account suspensions may occur due to policy violations. Please contact our support team.
Output: Account suspensions may occur due to policy violations. Please contact our support team.
###Assistant:
Sentiment: No Resolution
Score: 0.7288048023093329
|
The warranty for this product is one year from the purchase date.
|
The warranty for this product is one year from the purchase date.
|
Assumed Resolution
| 0.740289 |
###Human:
Input: The warranty for this product is one year from the purchase date.
Output: The warranty for this product is one year from the purchase date.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.7402890843742095
|
To contact support, visit our Contact Us page or call the number provided.
|
To contact support, visit our Contact Us page or call the number provided.
|
Assumed Resolution
| 0.778708 |
###Human:
Input: To contact support, visit our Contact Us page or call the number provided.
Output: To contact support, visit our Contact Us page or call the number provided.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.7787079641402482
|
Currently, we only have this item in the sizes displayed on our website.
|
Currently, we only have this item in the sizes displayed on our website.
|
Assumed Resolution
| 0.750028 |
###Human:
Input: Currently, we only have this item in the sizes displayed on our website.
Output: Currently, we only have this item in the sizes displayed on our website.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.7500284884828078
|
Please refer to our User Guide or contact our support team for help with this feature.
|
Please refer to our User Guide or contact our support team for help with this feature.
|
Assumed Resolution
| 0.769502 |
###Human:
Input: Please refer to our User Guide or contact our support team for help with this feature.
Output: Please refer to our User Guide or contact our support team for help with this feature.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.7695019720113234
|
You can change your payment method in the Billing section of your account.
|
You can change your payment method in the Billing section of your account.
|
Assumed Resolution
| 0.919897 |
###Human:
Input: You can change your payment method in the Billing section of your account.
Output: You can change your payment method in the Billing section of your account.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.9198966969343588
|
Your payment might be declined due to various reasons. Please check with your bank or try a different payment method.
|
Your payment might be declined due to various reasons. Please check with your bank or try a different payment method.
|
No Resolution
| 0.916401 |
###Human:
Input: Your payment might be declined due to various reasons. Please check with your bank or try a different payment method.
Output: Your payment might be declined due to various reasons. Please check with your bank or try a different payment method.
###Assistant:
Sentiment: No Resolution
Score: 0.9164008794312798
|
I'm sorry for the inconvenience. Please provide more details or contact our technical support.
|
I'm sorry for the inconvenience. Please provide more details or contact our technical support.
|
No Resolution
| 0.874016 |
###Human:
Input: I'm sorry for the inconvenience. Please provide more details or contact our technical support.
Output: I'm sorry for the inconvenience. Please provide more details or contact our technical support.
###Assistant:
Sentiment: No Resolution
Score: 0.874016179730166
|
We're expecting to restock this item next month.
|
We're expecting to restock this item next month.
|
Assumed Resolution
| 0.801255 |
###Human:
Input: We're expecting to restock this item next month.
Output: We're expecting to restock this item next month.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.8012551642802541
|
If you received a damaged item, please report it within 7 days for a replacement.
|
If you received a damaged item, please report it within 7 days for a replacement.
|
Assumed Resolution
| 0.851716 |
###Human:
Input: If you received a damaged item, please report it within 7 days for a replacement.
Output: If you received a damaged item, please report it within 7 days for a replacement.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.8517159198444761
|
I'm not able to view specific charges. Please check your account details or contact our billing department.
|
I'm not able to view specific charges. Please check your account details or contact our billing department.
|
No Resolution
| 0.941074 |
###Human:
Input: I'm not able to view specific charges. Please check your account details or contact our billing department.
Output: I'm not able to view specific charges. Please check your account details or contact our billing department.
###Assistant:
Sentiment: No Resolution
Score: 0.9410741140848984
|
To cancel your subscription, go to My Account and click on Subscription settings.
|
To cancel your subscription, go to My Account and click on Subscription settings.
|
Assumed Resolution
| 0.942468 |
###Human:
Input: To cancel your subscription, go to My Account and click on Subscription settings.
Output: To cancel your subscription, go to My Account and click on Subscription settings.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.9424681228933858
|
Your item will be shipped within 3-5 business days.
|
Your item will be shipped within 3-5 business days.
|
Assumed Resolution
| 0.921412 |
###Human:
Input: Your item will be shipped within 3-5 business days.
Output: Your item will be shipped within 3-5 business days.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.9214123055218336
|
Sure! Please follow the onboarding instructions sent to your email.
|
Sure! Please follow the onboarding instructions sent to your email.
|
Assumed Resolution
| 0.96323 |
###Human:
Input: Sure! Please follow the onboarding instructions sent to your email.
Output: Sure! Please follow the onboarding instructions sent to your email.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.9632302320891382
|
I'm sorry for the inconvenience. Please provide more details or contact our technical support.
|
I'm sorry for the inconvenience. Please provide more details or contact our technical support.
|
No Resolution
| 0.968557 |
###Human:
Input: I'm sorry for the inconvenience. Please provide more details or contact our technical support.
Output: I'm sorry for the inconvenience. Please provide more details or contact our technical support.
###Assistant:
Sentiment: No Resolution
Score: 0.9685568352099512
|
Upgrading provides additional features and benefits. Please visit our Pricing page for details.
|
Upgrading provides additional features and benefits. Please visit our Pricing page for details.
|
Assumed Resolution
| 0.769277 |
###Human:
Input: Upgrading provides additional features and benefits. Please visit our Pricing page for details.
Output: Upgrading provides additional features and benefits. Please visit our Pricing page for details.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.7692772026521391
|
You can change your payment method in the Billing section of your account.
|
You can change your payment method in the Billing section of your account.
|
Assumed Resolution
| 0.829572 |
###Human:
Input: You can change your payment method in the Billing section of your account.
Output: You can change your payment method in the Billing section of your account.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.8295721426947411
|
Sure! Please follow the onboarding instructions sent to your email.
|
Sure! Please follow the onboarding instructions sent to your email.
|
Assumed Resolution
| 0.771573 |
###Human:
Input: Sure! Please follow the onboarding instructions sent to your email.
Output: Sure! Please follow the onboarding instructions sent to your email.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.7715727893649493
|
To upgrade your plan, visit our Pricing page and choose a suitable plan.
|
To upgrade your plan, visit our Pricing page and choose a suitable plan.
|
Assumed Resolution
| 0.936384 |
###Human:
Input: To upgrade your plan, visit our Pricing page and choose a suitable plan.
Output: To upgrade your plan, visit our Pricing page and choose a suitable plan.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.936384140381953
|
Our return policy allows returns within 30 days of purchase. Please ensure the item is in its original condition.
|
Our return policy allows returns within 30 days of purchase. Please ensure the item is in its original condition.
|
Assumed Resolution
| 0.883161 |
###Human:
Input: Our return policy allows returns within 30 days of purchase. Please ensure the item is in its original condition.
Output: Our return policy allows returns within 30 days of purchase. Please ensure the item is in its original condition.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.8831612232447175
|
To cancel your subscription, go to My Account and click on Subscription settings.
|
To cancel your subscription, go to My Account and click on Subscription settings.
|
Assumed Resolution
| 0.814119 |
###Human:
Input: To cancel your subscription, go to My Account and click on Subscription settings.
Output: To cancel your subscription, go to My Account and click on Subscription settings.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.8141194458076529
|
Currently, we only have this item in the sizes displayed on our website.
|
Currently, we only have this item in the sizes displayed on our website.
|
Assumed Resolution
| 0.90775 |
###Human:
Input: Currently, we only have this item in the sizes displayed on our website.
Output: Currently, we only have this item in the sizes displayed on our website.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.9077503309945274
|
Once your order is shipped, you'll receive a tracking number via email.
|
Once your order is shipped, you'll receive a tracking number via email.
|
Assumed Resolution
| 0.749025 |
###Human:
Input: Once your order is shipped, you'll receive a tracking number via email.
Output: Once your order is shipped, you'll receive a tracking number via email.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.7490249383520213
|
Please refer to our User Guide or contact our support team for help with this feature.
|
Please refer to our User Guide or contact our support team for help with this feature.
|
Assumed Resolution
| 0.740969 |
###Human:
Input: Please refer to our User Guide or contact our support team for help with this feature.
Output: Please refer to our User Guide or contact our support team for help with this feature.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.7409688526805567
|
I'm not able to view specific charges. Please check your account details or contact our billing department.
|
I'm not able to view specific charges. Please check your account details or contact our billing department.
|
No Resolution
| 0.820739 |
###Human:
Input: I'm not able to view specific charges. Please check your account details or contact our billing department.
Output: I'm not able to view specific charges. Please check your account details or contact our billing department.
###Assistant:
Sentiment: No Resolution
Score: 0.8207387063672147
|
Account suspensions may occur due to policy violations. Please contact our support team.
|
Account suspensions may occur due to policy violations. Please contact our support team.
|
No Resolution
| 0.735035 |
###Human:
Input: Account suspensions may occur due to policy violations. Please contact our support team.
Output: Account suspensions may occur due to policy violations. Please contact our support team.
###Assistant:
Sentiment: No Resolution
Score: 0.7350349519318023
|
I'm sorry, I can't assist with specific orders. Please contact our support team.
|
I'm sorry, I can't assist with specific orders. Please contact our support team.
|
No Resolution
| 0.802342 |
###Human:
Input: I'm sorry, I can't assist with specific orders. Please contact our support team.
Output: I'm sorry, I can't assist with specific orders. Please contact our support team.
###Assistant:
Sentiment: No Resolution
Score: 0.8023416236319366
|
Your payment might be declined due to various reasons. Please check with your bank or try a different payment method.
|
Your payment might be declined due to various reasons. Please check with your bank or try a different payment method.
|
No Resolution
| 0.705307 |
###Human:
Input: Your payment might be declined due to various reasons. Please check with your bank or try a different payment method.
Output: Your payment might be declined due to various reasons. Please check with your bank or try a different payment method.
###Assistant:
Sentiment: No Resolution
Score: 0.70530690523801
|
To reset your password, go to Settings, then click on Account Information, and finally click on Reset Password.
|
To reset your password, go to Settings, then click on Account Information, and finally click on Reset Password.
|
Assumed Resolution
| 0.920545 |
###Human:
Input: To reset your password, go to Settings, then click on Account Information, and finally click on Reset Password.
Output: To reset your password, go to Settings, then click on Account Information, and finally click on Reset Password.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.9205450012377492
|
Your item will be shipped within 3-5 business days.
|
Your item will be shipped within 3-5 business days.
|
Assumed Resolution
| 0.923594 |
###Human:
Input: Your item will be shipped within 3-5 business days.
Output: Your item will be shipped within 3-5 business days.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.9235944995990684
|
If you can't access your account, try resetting your password or contact our support team.
|
If you can't access your account, try resetting your password or contact our support team.
|
Assumed Resolution
| 0.847021 |
###Human:
Input: If you can't access your account, try resetting your password or contact our support team.
Output: If you can't access your account, try resetting your password or contact our support team.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.8470207700004706
|
We're expecting to restock this item next month.
|
We're expecting to restock this item next month.
|
Assumed Resolution
| 0.962067 |
###Human:
Input: We're expecting to restock this item next month.
Output: We're expecting to restock this item next month.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.962066680634358
|
The warranty for this product is one year from the purchase date.
|
The warranty for this product is one year from the purchase date.
|
Assumed Resolution
| 0.764467 |
###Human:
Input: The warranty for this product is one year from the purchase date.
Output: The warranty for this product is one year from the purchase date.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.7644670073426254
|
To contact support, visit our Contact Us page or call the number provided.
|
To contact support, visit our Contact Us page or call the number provided.
|
Assumed Resolution
| 0.869104 |
###Human:
Input: To contact support, visit our Contact Us page or call the number provided.
Output: To contact support, visit our Contact Us page or call the number provided.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.8691044904341747
|
Yes, we offer a 10% student discount. Please verify your student status on our website.
|
Yes, we offer a 10% student discount. Please verify your student status on our website.
|
Assumed Resolution
| 0.711324 |
###Human:
Input: Yes, we offer a 10% student discount. Please verify your student status on our website.
Output: Yes, we offer a 10% student discount. Please verify your student status on our website.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.7113235257245347
|
To delete your account, go to Account Settings and click on Delete Account.
|
To delete your account, go to Account Settings and click on Delete Account.
|
Assumed Resolution
| 0.726174 |
###Human:
Input: To delete your account, go to Account Settings and click on Delete Account.
Output: To delete your account, go to Account Settings and click on Delete Account.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.7261740330735519
|
If you received a damaged item, please report it within 7 days for a replacement.
|
If you received a damaged item, please report it within 7 days for a replacement.
|
Assumed Resolution
| 0.989096 |
###Human:
Input: If you received a damaged item, please report it within 7 days for a replacement.
Output: If you received a damaged item, please report it within 7 days for a replacement.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.9890959196319374
|
To upgrade your plan, visit our Pricing page and choose a suitable plan.
|
To upgrade your plan, visit our Pricing page and choose a suitable plan.
|
Assumed Resolution
| 0.998965 |
###Human:
Input: To upgrade your plan, visit our Pricing page and choose a suitable plan.
Output: To upgrade your plan, visit our Pricing page and choose a suitable plan.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.9989649431863786
|
We're expecting to restock this item next month.
|
We're expecting to restock this item next month.
|
Assumed Resolution
| 0.784404 |
###Human:
Input: We're expecting to restock this item next month.
Output: We're expecting to restock this item next month.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.7844035446050237
|
Currently, we only have this item in the sizes displayed on our website.
|
Currently, we only have this item in the sizes displayed on our website.
|
Assumed Resolution
| 0.839062 |
###Human:
Input: Currently, we only have this item in the sizes displayed on our website.
Output: Currently, we only have this item in the sizes displayed on our website.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.839062162111571
|
Account suspensions may occur due to policy violations. Please contact our support team.
|
Account suspensions may occur due to policy violations. Please contact our support team.
|
No Resolution
| 0.873951 |
###Human:
Input: Account suspensions may occur due to policy violations. Please contact our support team.
Output: Account suspensions may occur due to policy violations. Please contact our support team.
###Assistant:
Sentiment: No Resolution
Score: 0.873951190500736
|
Upgrading provides additional features and benefits. Please visit our Pricing page for details.
|
Upgrading provides additional features and benefits. Please visit our Pricing page for details.
|
Assumed Resolution
| 0.964583 |
###Human:
Input: Upgrading provides additional features and benefits. Please visit our Pricing page for details.
Output: Upgrading provides additional features and benefits. Please visit our Pricing page for details.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.9645830231273392
|
You can change your payment method in the Billing section of your account.
|
You can change your payment method in the Billing section of your account.
|
Assumed Resolution
| 0.933212 |
###Human:
Input: You can change your payment method in the Billing section of your account.
Output: You can change your payment method in the Billing section of your account.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.933211973869622
|
Your payment might be declined due to various reasons. Please check with your bank or try a different payment method.
|
Your payment might be declined due to various reasons. Please check with your bank or try a different payment method.
|
No Resolution
| 0.968485 |
###Human:
Input: Your payment might be declined due to various reasons. Please check with your bank or try a different payment method.
Output: Your payment might be declined due to various reasons. Please check with your bank or try a different payment method.
###Assistant:
Sentiment: No Resolution
Score: 0.968485189509728
|
I'm sorry for the inconvenience. Please provide more details or contact our technical support.
|
I'm sorry for the inconvenience. Please provide more details or contact our technical support.
|
No Resolution
| 0.730658 |
###Human:
Input: I'm sorry for the inconvenience. Please provide more details or contact our technical support.
Output: I'm sorry for the inconvenience. Please provide more details or contact our technical support.
###Assistant:
Sentiment: No Resolution
Score: 0.7306578267810647
|
The warranty for this product is one year from the purchase date.
|
The warranty for this product is one year from the purchase date.
|
Assumed Resolution
| 0.982698 |
###Human:
Input: The warranty for this product is one year from the purchase date.
Output: The warranty for this product is one year from the purchase date.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.9826979535141098
|
Our return policy allows returns within 30 days of purchase. Please ensure the item is in its original condition.
|
Our return policy allows returns within 30 days of purchase. Please ensure the item is in its original condition.
|
Assumed Resolution
| 0.772535 |
###Human:
Input: Our return policy allows returns within 30 days of purchase. Please ensure the item is in its original condition.
Output: Our return policy allows returns within 30 days of purchase. Please ensure the item is in its original condition.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.7725349273515882
|
Your item will be shipped within 3-5 business days.
|
Your item will be shipped within 3-5 business days.
|
Assumed Resolution
| 0.801385 |
###Human:
Input: Your item will be shipped within 3-5 business days.
Output: Your item will be shipped within 3-5 business days.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.8013845465249374
|
To reset your password, go to Settings, then click on Account Information, and finally click on Reset Password.
|
To reset your password, go to Settings, then click on Account Information, and finally click on Reset Password.
|
Assumed Resolution
| 0.989403 |
###Human:
Input: To reset your password, go to Settings, then click on Account Information, and finally click on Reset Password.
Output: To reset your password, go to Settings, then click on Account Information, and finally click on Reset Password.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.9894029062290892
|
To contact support, visit our Contact Us page or call the number provided.
|
To contact support, visit our Contact Us page or call the number provided.
|
Assumed Resolution
| 0.701297 |
###Human:
Input: To contact support, visit our Contact Us page or call the number provided.
Output: To contact support, visit our Contact Us page or call the number provided.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.7012965418652061
|
If you can't access your account, try resetting your password or contact our support team.
|
If you can't access your account, try resetting your password or contact our support team.
|
Assumed Resolution
| 0.849871 |
###Human:
Input: If you can't access your account, try resetting your password or contact our support team.
Output: If you can't access your account, try resetting your password or contact our support team.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.8498714247625955
|
Yes, we offer a 10% student discount. Please verify your student status on our website.
|
Yes, we offer a 10% student discount. Please verify your student status on our website.
|
Assumed Resolution
| 0.908456 |
###Human:
Input: Yes, we offer a 10% student discount. Please verify your student status on our website.
Output: Yes, we offer a 10% student discount. Please verify your student status on our website.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.9084556316362944
|
To cancel your subscription, go to My Account and click on Subscription settings.
|
To cancel your subscription, go to My Account and click on Subscription settings.
|
Assumed Resolution
| 0.715187 |
###Human:
Input: To cancel your subscription, go to My Account and click on Subscription settings.
Output: To cancel your subscription, go to My Account and click on Subscription settings.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.7151871319568983
|
If you received a damaged item, please report it within 7 days for a replacement.
|
If you received a damaged item, please report it within 7 days for a replacement.
|
Assumed Resolution
| 0.77188 |
###Human:
Input: If you received a damaged item, please report it within 7 days for a replacement.
Output: If you received a damaged item, please report it within 7 days for a replacement.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.771880140482379
|
Once your order is shipped, you'll receive a tracking number via email.
|
Once your order is shipped, you'll receive a tracking number via email.
|
Assumed Resolution
| 0.967215 |
###Human:
Input: Once your order is shipped, you'll receive a tracking number via email.
Output: Once your order is shipped, you'll receive a tracking number via email.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.96721521387147
|
Please refer to our User Guide or contact our support team for help with this feature.
|
Please refer to our User Guide or contact our support team for help with this feature.
|
Assumed Resolution
| 0.758022 |
###Human:
Input: Please refer to our User Guide or contact our support team for help with this feature.
Output: Please refer to our User Guide or contact our support team for help with this feature.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.7580218502457245
|
Sure! Please follow the onboarding instructions sent to your email.
|
Sure! Please follow the onboarding instructions sent to your email.
|
Assumed Resolution
| 0.81153 |
###Human:
Input: Sure! Please follow the onboarding instructions sent to your email.
Output: Sure! Please follow the onboarding instructions sent to your email.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.8115304148513738
|
I'm sorry, I can't assist with specific orders. Please contact our support team.
|
I'm sorry, I can't assist with specific orders. Please contact our support team.
|
No Resolution
| 0.99215 |
###Human:
Input: I'm sorry, I can't assist with specific orders. Please contact our support team.
Output: I'm sorry, I can't assist with specific orders. Please contact our support team.
###Assistant:
Sentiment: No Resolution
Score: 0.9921496882931422
|
To delete your account, go to Account Settings and click on Delete Account.
|
To delete your account, go to Account Settings and click on Delete Account.
|
Assumed Resolution
| 0.947842 |
###Human:
Input: To delete your account, go to Account Settings and click on Delete Account.
Output: To delete your account, go to Account Settings and click on Delete Account.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.9478423274552472
|
I'm not able to view specific charges. Please check your account details or contact our billing department.
|
I'm not able to view specific charges. Please check your account details or contact our billing department.
|
No Resolution
| 0.700344 |
###Human:
Input: I'm not able to view specific charges. Please check your account details or contact our billing department.
Output: I'm not able to view specific charges. Please check your account details or contact our billing department.
###Assistant:
Sentiment: No Resolution
Score: 0.7003437504072897
|
To reset your password, go to Settings, then click on Account Information, and finally click on Reset Password.
|
To reset your password, go to Settings, then click on Account Information, and finally click on Reset Password.
|
Assumed Resolution
| 0.889387 |
###Human:
Input: To reset your password, go to Settings, then click on Account Information, and finally click on Reset Password.
Output: To reset your password, go to Settings, then click on Account Information, and finally click on Reset Password.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.8893866789023557
|
To contact support, visit our Contact Us page or call the number provided.
|
To contact support, visit our Contact Us page or call the number provided.
|
Assumed Resolution
| 0.713067 |
###Human:
Input: To contact support, visit our Contact Us page or call the number provided.
Output: To contact support, visit our Contact Us page or call the number provided.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.713066506509579
|
You can change your payment method in the Billing section of your account.
|
You can change your payment method in the Billing section of your account.
|
Assumed Resolution
| 0.715672 |
###Human:
Input: You can change your payment method in the Billing section of your account.
Output: You can change your payment method in the Billing section of your account.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.7156717195353215
|
Currently, we only have this item in the sizes displayed on our website.
|
Currently, we only have this item in the sizes displayed on our website.
|
Assumed Resolution
| 0.906449 |
###Human:
Input: Currently, we only have this item in the sizes displayed on our website.
Output: Currently, we only have this item in the sizes displayed on our website.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.906449431594996
|
To upgrade your plan, visit our Pricing page and choose a suitable plan.
|
To upgrade your plan, visit our Pricing page and choose a suitable plan.
|
Assumed Resolution
| 0.964882 |
###Human:
Input: To upgrade your plan, visit our Pricing page and choose a suitable plan.
Output: To upgrade your plan, visit our Pricing page and choose a suitable plan.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.9648824829088732
|
I'm not able to view specific charges. Please check your account details or contact our billing department.
|
I'm not able to view specific charges. Please check your account details or contact our billing department.
|
No Resolution
| 0.849616 |
###Human:
Input: I'm not able to view specific charges. Please check your account details or contact our billing department.
Output: I'm not able to view specific charges. Please check your account details or contact our billing department.
###Assistant:
Sentiment: No Resolution
Score: 0.8496160278770746
|
Account suspensions may occur due to policy violations. Please contact our support team.
|
Account suspensions may occur due to policy violations. Please contact our support team.
|
No Resolution
| 0.754481 |
###Human:
Input: Account suspensions may occur due to policy violations. Please contact our support team.
Output: Account suspensions may occur due to policy violations. Please contact our support team.
###Assistant:
Sentiment: No Resolution
Score: 0.7544814066706749
|
Yes, we offer a 10% student discount. Please verify your student status on our website.
|
Yes, we offer a 10% student discount. Please verify your student status on our website.
|
Assumed Resolution
| 0.947736 |
###Human:
Input: Yes, we offer a 10% student discount. Please verify your student status on our website.
Output: Yes, we offer a 10% student discount. Please verify your student status on our website.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.9477357636635412
|
We're expecting to restock this item next month.
|
We're expecting to restock this item next month.
|
Assumed Resolution
| 0.955468 |
###Human:
Input: We're expecting to restock this item next month.
Output: We're expecting to restock this item next month.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.9554678687351742
|
If you received a damaged item, please report it within 7 days for a replacement.
|
If you received a damaged item, please report it within 7 days for a replacement.
|
Assumed Resolution
| 0.836766 |
###Human:
Input: If you received a damaged item, please report it within 7 days for a replacement.
Output: If you received a damaged item, please report it within 7 days for a replacement.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.8367656786807828
|
To delete your account, go to Account Settings and click on Delete Account.
|
To delete your account, go to Account Settings and click on Delete Account.
|
Assumed Resolution
| 0.903787 |
###Human:
Input: To delete your account, go to Account Settings and click on Delete Account.
Output: To delete your account, go to Account Settings and click on Delete Account.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.9037867704567272
|
If you can't access your account, try resetting your password or contact our support team.
|
If you can't access your account, try resetting your password or contact our support team.
|
Assumed Resolution
| 0.944739 |
###Human:
Input: If you can't access your account, try resetting your password or contact our support team.
Output: If you can't access your account, try resetting your password or contact our support team.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.9447393921755582
|
Once your order is shipped, you'll receive a tracking number via email.
|
Once your order is shipped, you'll receive a tracking number via email.
|
Assumed Resolution
| 0.701789 |
###Human:
Input: Once your order is shipped, you'll receive a tracking number via email.
Output: Once your order is shipped, you'll receive a tracking number via email.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.7017894072055242
|
I'm sorry, I can't assist with specific orders. Please contact our support team.
|
I'm sorry, I can't assist with specific orders. Please contact our support team.
|
No Resolution
| 0.765308 |
###Human:
Input: I'm sorry, I can't assist with specific orders. Please contact our support team.
Output: I'm sorry, I can't assist with specific orders. Please contact our support team.
###Assistant:
Sentiment: No Resolution
Score: 0.765308133964565
|
Our return policy allows returns within 30 days of purchase. Please ensure the item is in its original condition.
|
Our return policy allows returns within 30 days of purchase. Please ensure the item is in its original condition.
|
Assumed Resolution
| 0.857353 |
###Human:
Input: Our return policy allows returns within 30 days of purchase. Please ensure the item is in its original condition.
Output: Our return policy allows returns within 30 days of purchase. Please ensure the item is in its original condition.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.8573529147808938
|
Sure! Please follow the onboarding instructions sent to your email.
|
Sure! Please follow the onboarding instructions sent to your email.
|
Assumed Resolution
| 0.789042 |
###Human:
Input: Sure! Please follow the onboarding instructions sent to your email.
Output: Sure! Please follow the onboarding instructions sent to your email.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.7890418184747857
|
The warranty for this product is one year from the purchase date.
|
The warranty for this product is one year from the purchase date.
|
Assumed Resolution
| 0.977851 |
###Human:
Input: The warranty for this product is one year from the purchase date.
Output: The warranty for this product is one year from the purchase date.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.9778512973795016
|
I'm sorry for the inconvenience. Please provide more details or contact our technical support.
|
I'm sorry for the inconvenience. Please provide more details or contact our technical support.
|
No Resolution
| 0.747851 |
###Human:
Input: I'm sorry for the inconvenience. Please provide more details or contact our technical support.
Output: I'm sorry for the inconvenience. Please provide more details or contact our technical support.
###Assistant:
Sentiment: No Resolution
Score: 0.7478505226345709
|
Upgrading provides additional features and benefits. Please visit our Pricing page for details.
|
Upgrading provides additional features and benefits. Please visit our Pricing page for details.
|
Assumed Resolution
| 0.891976 |
###Human:
Input: Upgrading provides additional features and benefits. Please visit our Pricing page for details.
Output: Upgrading provides additional features and benefits. Please visit our Pricing page for details.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.8919760356206214
|
Please refer to our User Guide or contact our support team for help with this feature.
|
Please refer to our User Guide or contact our support team for help with this feature.
|
Assumed Resolution
| 0.753423 |
###Human:
Input: Please refer to our User Guide or contact our support team for help with this feature.
Output: Please refer to our User Guide or contact our support team for help with this feature.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.7534225641210576
|
To cancel your subscription, go to My Account and click on Subscription settings.
|
To cancel your subscription, go to My Account and click on Subscription settings.
|
Assumed Resolution
| 0.944823 |
###Human:
Input: To cancel your subscription, go to My Account and click on Subscription settings.
Output: To cancel your subscription, go to My Account and click on Subscription settings.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.944823338545702
|
Your item will be shipped within 3-5 business days.
|
Your item will be shipped within 3-5 business days.
|
Assumed Resolution
| 0.763428 |
###Human:
Input: Your item will be shipped within 3-5 business days.
Output: Your item will be shipped within 3-5 business days.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.7634284631955269
|
Your payment might be declined due to various reasons. Please check with your bank or try a different payment method.
|
Your payment might be declined due to various reasons. Please check with your bank or try a different payment method.
|
No Resolution
| 0.996931 |
###Human:
Input: Your payment might be declined due to various reasons. Please check with your bank or try a different payment method.
Output: Your payment might be declined due to various reasons. Please check with your bank or try a different payment method.
###Assistant:
Sentiment: No Resolution
Score: 0.9969313049012613
|
I'm sorry for the inconvenience. Please provide more details or contact our technical support.
|
I'm sorry for the inconvenience. Please provide more details or contact our technical support.
|
No Resolution
| 0.774859 |
###Human:
Input: I'm sorry for the inconvenience. Please provide more details or contact our technical support.
Output: I'm sorry for the inconvenience. Please provide more details or contact our technical support.
###Assistant:
Sentiment: No Resolution
Score: 0.7748585757943649
|
Your item will be shipped within 3-5 business days.
|
Your item will be shipped within 3-5 business days.
|
Assumed Resolution
| 0.783078 |
###Human:
Input: Your item will be shipped within 3-5 business days.
Output: Your item will be shipped within 3-5 business days.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.7830780322384123
|
If you can't access your account, try resetting your password or contact our support team.
|
If you can't access your account, try resetting your password or contact our support team.
|
Assumed Resolution
| 0.995957 |
###Human:
Input: If you can't access your account, try resetting your password or contact our support team.
Output: If you can't access your account, try resetting your password or contact our support team.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.995957315729516
|
I'm sorry, I can't assist with specific orders. Please contact our support team.
|
I'm sorry, I can't assist with specific orders. Please contact our support team.
|
No Resolution
| 0.853186 |
###Human:
Input: I'm sorry, I can't assist with specific orders. Please contact our support team.
Output: I'm sorry, I can't assist with specific orders. Please contact our support team.
###Assistant:
Sentiment: No Resolution
Score: 0.8531863964133677
|
To reset your password, go to Settings, then click on Account Information, and finally click on Reset Password.
|
To reset your password, go to Settings, then click on Account Information, and finally click on Reset Password.
|
Assumed Resolution
| 0.85053 |
###Human:
Input: To reset your password, go to Settings, then click on Account Information, and finally click on Reset Password.
Output: To reset your password, go to Settings, then click on Account Information, and finally click on Reset Password.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.8505300125821422
|
Sure! Please follow the onboarding instructions sent to your email.
|
Sure! Please follow the onboarding instructions sent to your email.
|
Assumed Resolution
| 0.829758 |
###Human:
Input: Sure! Please follow the onboarding instructions sent to your email.
Output: Sure! Please follow the onboarding instructions sent to your email.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.8297575414389166
|
Currently, we only have this item in the sizes displayed on our website.
|
Currently, we only have this item in the sizes displayed on our website.
|
Assumed Resolution
| 0.836271 |
###Human:
Input: Currently, we only have this item in the sizes displayed on our website.
Output: Currently, we only have this item in the sizes displayed on our website.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.8362712223983404
|
Once your order is shipped, you'll receive a tracking number via email.
|
Once your order is shipped, you'll receive a tracking number via email.
|
Assumed Resolution
| 0.737283 |
###Human:
Input: Once your order is shipped, you'll receive a tracking number via email.
Output: Once your order is shipped, you'll receive a tracking number via email.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.7372831955853456
|
Our return policy allows returns within 30 days of purchase. Please ensure the item is in its original condition.
|
Our return policy allows returns within 30 days of purchase. Please ensure the item is in its original condition.
|
Assumed Resolution
| 0.888695 |
###Human:
Input: Our return policy allows returns within 30 days of purchase. Please ensure the item is in its original condition.
Output: Our return policy allows returns within 30 days of purchase. Please ensure the item is in its original condition.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.8886951270693655
|
If you received a damaged item, please report it within 7 days for a replacement.
|
If you received a damaged item, please report it within 7 days for a replacement.
|
Assumed Resolution
| 0.950644 |
###Human:
Input: If you received a damaged item, please report it within 7 days for a replacement.
Output: If you received a damaged item, please report it within 7 days for a replacement.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.950643714058478
|
To upgrade your plan, visit our Pricing page and choose a suitable plan.
|
To upgrade your plan, visit our Pricing page and choose a suitable plan.
|
Assumed Resolution
| 0.816547 |
###Human:
Input: To upgrade your plan, visit our Pricing page and choose a suitable plan.
Output: To upgrade your plan, visit our Pricing page and choose a suitable plan.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.8165467450016588
|
Your payment might be declined due to various reasons. Please check with your bank or try a different payment method.
|
Your payment might be declined due to various reasons. Please check with your bank or try a different payment method.
|
No Resolution
| 0.826901 |
###Human:
Input: Your payment might be declined due to various reasons. Please check with your bank or try a different payment method.
Output: Your payment might be declined due to various reasons. Please check with your bank or try a different payment method.
###Assistant:
Sentiment: No Resolution
Score: 0.8269012894392285
|
Yes, we offer a 10% student discount. Please verify your student status on our website.
|
Yes, we offer a 10% student discount. Please verify your student status on our website.
|
Assumed Resolution
| 0.961767 |
###Human:
Input: Yes, we offer a 10% student discount. Please verify your student status on our website.
Output: Yes, we offer a 10% student discount. Please verify your student status on our website.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.9617668858572574
|
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