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knowledge-base-search_105
Answer the following question using the knowledge base: "As of the latest update, how many team leaders are there in the company? Just provide the number in your response."
https://dev272995.service-now.com/now/nav/ui/classic/params/target/kb%3Fid%3Dkb_home
Checklist 1: Search for Team Leaders Information - Goal: Enter relevant keywords related to team leaders in the search box to initiate a search for the required information. Checklist 2: Execute the Search - Goal: Click the search button to execute the search and retrieve results that may contain the number of tea...
sort-incident-list_460
Sort the "incidents" list by the following fields: - Priority (descending) - Duration (ascending)
https://dev272995.service-now.com/now/nav/ui/classic/params/target/incident_list.do
Checklist 1: Access Sorting Options - Goal: Locate the "Priority" and "Duration" column headers in the incidents table to prepare for sorting. Checklist 2: Sort by Priority - Goal: Click on the "Priority" column header to sort the incidents in descending order based on their priority levels. Checklist 3: Sort by ...
order-ipad-mini_974
Go to the hardware store and order 1 "iPad mini" with configuration {'Choose the colour': 'Space Grey', 'Choose the storage': '64'}
https://dev272995.service-now.com/now/nav/ui/classic/params/target/catalog_home.do%3Fsysparm_view%3Dcatalog_default
Checklist 1: Navigate to Hardware Section - Goal: Access the hardware section of the service catalog to find the iPad mini. Checklist 2: Search for iPad Mini - Goal: Use the search functionality to locate the "iPad mini" product within the hardware section. Checklist 3: Select Configuration Options - Goal: Choo...
filter-incident-list_812
Create a filter for the list to extract all entries where: - "Configuration item" is "" and - "Number" is "INC0013555" and - "Assigned to" is "" and - "State" is "Resolved" and - "Assignment group" is ""
https://dev272995.service-now.com/now/nav/ui/classic/params/target/incident_list.do
Checklist 1: Access Filter Options - Goal: Expand the filter section to enable the input of specific criteria for filtering the incident list. Checklist 2: Set Filter Criteria - Goal: Input the required filter conditions: set "Number" to "INC0013555," "State" to "Resolved," and leave "Configuration item," "Assigne...
order-apple-mac-book-pro15_766
Go to the hardware store and order 3 "Apple MacBook Pro 15"
https://dev272995.service-now.com/now/nav/ui/classic/params/target/catalog_home.do%3Fsysparm_view%3Dcatalog_default
Checklist 1: Navigate to Hardware Section - Goal: Access the hardware section of the service catalog to find available products. Checklist 2: Search for Product - Goal: Use the search functionality to locate "Apple MacBook Pro 15" within the hardware catalog. Checklist 3: Select Product and Quantity - Goal: Cho...
filter-service-catalog-item-list_498
Create a filter for the list to extract all entries where: - "Type" is "Package" and - "Short description" is "Request to setup web conferencing" and - "Name" is "Web Conferencing" and - "Category" is "Services" and - "Active" is "false"
https://dev272995.service-now.com/now/nav/ui/classic/params/target/sc_cat_item_list.do
Checklist 1: Access Filter Options - Goal: Open the filter options to enable the selection of specific criteria for the catalog items. Checklist 2: Set Filter for "Type" - Goal: Select the "Type" field and set its value to "Package" to filter the catalog items accordingly. Checklist 3: Set Filter for "Short Descr...
create-hardware-asset_13
Create a new hardware asset with a value of "Computer" for field "Model category", a value of "Apple MacBook Air 13"" for field "Model", a value of "Apple" for field "Vendor", a value of "SN-77b6ad1b-1385-4746-be69-d1bbc99d7bf9" for field "Serial number", a value of "Lease" for field "Acquisition method", a value of ""...
https://dev272995.service-now.com/now/nav/ui/classic/params/target/alm_hardware.do
Checklist 1: Navigate to Hardware Creation Form - Goal: Access the new hardware record creation page to begin the asset entry process. Checklist 2: Fill in Mandatory Fields - Goal: Enter the required information in the mandatory fields, including "Model category," "Model," "Vendor," "Serial number," "Acquisition metho...
create-problem_955
Create a new problem with a value of "2nd Floor File Server Short on Space" for field "Problem statement", a value of "3 - Low" for field "Impact", a value of "" for field "Assignment group", a value of "FileServerFloor2" for field "Configuration item", a value of "" for field "Service offering", a value of "Hardware" ...
https://dev272995.service-now.com/now/nav/ui/classic/params/target/problem.do
Checklist 1: Fill Out Problem Statement and Impact - Goal: Enter "2nd Floor File Server Short on Space" in the Problem statement field and select "3 - Low" for the Impact field. Checklist 2: Specify Configuration Item and Category - Goal: Input "FileServerFloor2" in the Configuration item field and select "Hardwar...
filter-hardware-list_763
Create a filter for the list to extract all entries where: - "State" is "Consumed" and - "Model category" is "Computer" and - "Asset tag" is "" and - "Assigned to" is "" and - "Display name" is "Apple MacBook Pro 15""
https://dev272995.service-now.com/now/nav/ui/classic/params/target/alm_hardware_list.do
Checklist 1: Access Filter Options - Goal: Open the filter options to set the necessary criteria for the hardware list. Checklist 2: Set State Filter - Goal: Select the "State" field and set its value to "Consumed." Checklist 3: Set Model Category Filter - Goal: Select the "Model category" field and set its...
sort-asset-list_727
Sort the "assets" list by the following fields: - Updates (descending)
https://dev272995.service-now.com/now/nav/ui/classic/params/target/alm_asset_list.do
Checklist 1: Sort Assets by Updates - Goal: Click on the "Updates" column header to sort the asset list in descending order based on the latest updates.
create-problem_564
Create a new problem with a value of "Unable to send or receive emails." for field "Problem statement", a value of "3 - Low" for field "Urgency", a value of "Software" for field "Category", a value of "Unable to send or receive emails.Looks like issue is with the email server." for field "Description", and a value of "...
https://dev272995.service-now.com/now/nav/ui/classic/params/target/problem.do
Checklist 1: Fill Out Problem Statement - Goal: Enter "Unable to send or receive emails." in the Problem statement field to clearly define the issue. Checklist 2: Set Urgency - Goal: Select "3 - Low" from the Urgency dropdown to indicate the priority level of the problem. Checklist 3: Choose Category - Goal: Select "...
all-menu_573
Navigate to the "Breakdowns > Elements Filters" module of the "Performance Analytics" application.
https://dev272995.service-now.com/now/nav/ui/home
Checklist 1: Access Main Navigation - Goal: Click on the "All" button to open the main navigation menu containing all applications and modules. Checklist 2: Locate Performance Analytics - Goal: Scroll through the list and select the "Performance Analytics" application to access its features. Checklist 3: Navigate...
create-user_871
Create a new user with a value of "3741511251923703244" for field "User ID", a value of "Price-Patel" for field "Last name", a value of "Felicia-Angela" for field "First name", a value of "felicia-angela.price-patel@workarena.com" for field "Email", a value of "false" for field "Internal Integration User", a value of "...
https://dev272995.service-now.com/now/nav/ui/classic/params/target/sys_user.do
Checklist 1: Fill in User Information - Goal: Enter the mandatory user details including User ID, First Name, Last Name, and Email to initiate the user creation process. Checklist 2: Complete Additional User Details - Goal: Populate the remaining fields such as Title, Department, Business Phone, Mobile Phone, and ...
order-standard-laptop_996
Go to the hardware store and order 1 "Standard Laptop" with configuration {'Additional software requirements': 'Trello, Salesforce, QuickBooks, HubSpot, Adobe Creative Cloud', 'Adobe Acrobat': True, 'Adobe Photoshop': True}
https://dev272995.service-now.com/now/nav/ui/classic/params/target/catalog_home.do%3Fsysparm_view%3Dcatalog_default
Checklist 1: Navigate to Hardware Section - Goal: Access the hardware section of the service catalog to find the "Standard Laptop" option. Checklist 2: Locate "Standard Laptop" - Goal: Search for and select the "Standard Laptop" from the hardware options available in the catalog. Checklist 3: Configure Laptop...
create-change-request_699
Create a new change request with a value of "Moderate" for field "Risk", a value of "phocodontic nonsacramental mucofibrous mudlark unostentatiously" for field "Risk and impact analysis", a value of "" for field "Service offering", a value of "ascogonidium soary Shorea unsubmergible eliminant" for field "Backout plan",...
https://dev272995.service-now.com/now/nav/ui/classic/params/target/change_request.do
Checklist 1: Fill in Change Request Details - Goal: Enter the required values for the change request fields, including "Risk," "Risk and impact analysis," "Service offering," "Backout plan," "Service," "Implementation plan," "Test plan," "Close notes," "Short description," and "Close code." Checklist 2: Review and Con...
sort-user-list_838
Sort the "users" list by the following fields: - First name (descending)
https://dev272995.service-now.com/now/nav/ui/classic/params/target/sys_user_list.do
Checklist 1: Sort Users by First Name - Goal: Click on the "Name" column header to sort the users list by first name in descending order.
sort-change-request-list_461
Sort the "change requests" list by the following fields: - Created by (descending) - Delivery plan (descending)
https://dev272995.service-now.com/now/nav/ui/classic/params/target/change_request_list.do
Checklist 1: Sort by Created By - Goal: Click on the "Created by" column header to sort the change requests in descending order based on the creator of each request. Checklist 2: Sort by Delivery Plan - Goal: Click on the "Delivery plan" column header to sort the change requests in descending order based on the delive...
multi-chart-value-retrieval_435
What is the value of "2018-09-10" in the "Closed" series of the "Incidents per week" chart (in percent)?
https://dev272995.service-now.com/now/nav/ui/classic/params/target/%24pa_dashboard.do%3Fsysparm_dashboard%3D18b1f472533130104c90ddeeff7b12a6
Checklist 1: Navigate to the Dashboard - Goal: Access the specific dashboard that contains the "Incidents per week" chart by using the provided URL. Checklist 2: Locate the "Incidents per week" Chart - Goal: Find the "Incidents per week" chart on the dashboard to prepare for data analysis. Checklist 3: Filter for...
sort-asset-list_502
Sort the "assets" list by the following fields: - Warranty expiration (ascending)
https://dev272995.service-now.com/now/nav/ui/classic/params/target/alm_asset_list.do
Checklist 1: Sort Assets by Warranty Expiration - Goal: Click on the "Warranty expiration" column header to sort the assets list in ascending order based on warranty expiration dates.
order-development-laptop-p-c_906
Go to the hardware store and order 2 "Development Laptop (PC)" with configuration {'Please specify an operating system': 'Windows 8', 'What size solid state drive do you want?': '250'}
https://dev272995.service-now.com/now/nav/ui/classic/params/target/catalog_home.do%3Fsysparm_view%3Dcatalog_default
Checklist 1: Navigate to Hardware Section - Goal: Access the hardware section of the service catalog to find available laptop options. Checklist 2: Select Development Laptop Option - Goal: Locate and select the "Development Laptop (PC)" from the list of hardware offerings. Checklist 3: Specify Laptop Configuration - ...
order-ipad-pro_471
Go to the hardware store and order 9 "iPad pro" with configuration {'Choose the colour': 'Space Grey', 'Choose the storage': '256'}
https://dev272995.service-now.com/now/nav/ui/classic/params/target/catalog_home.do%3Fsysparm_view%3Dcatalog_default
Checklist 1: Navigate to Hardware Store - Goal: Access the hardware store section of the website to find the iPad Pro. Checklist 2: Search for iPad Pro - Goal: Use the search functionality to locate the "iPad Pro" product. Checklist 3: Select Configuration Options - Goal: Choose the color (Space Grey) and stora...
sort-service-catalog-item-list_170
Sort the "catalog items" list by the following fields: - Fulfillment automation level (descending)
https://dev272995.service-now.com/now/nav/ui/classic/params/target/sc_cat_item_list.do
Checklist 1: Sort Catalog Items by Fulfillment Automation Level - Goal: Click on the "Fulfillment automation level" column header to sort the catalog items in descending order based on their fulfillment automation level.
all-menu_957
Navigate to the "Data Center > Computer Room" module of the "Configuration" application.
https://dev272995.service-now.com/now/nav/ui/home
Checklist 1: Access Main Navigation - Goal: Click on the "All" button to open the main navigation menu and view available applications and modules. Checklist 2: Select Configuration Application - Goal: Locate and click on the "Configuration" application from the list of applications displayed in the navigation men...
sort-user-list_159
Sort the "users" list by the following fields: - Zip / Postal code (descending)
https://dev272995.service-now.com/now/nav/ui/classic/params/target/sys_user_list.do
Checklist 1: Locate Zip/Postal Code Column - Goal: Identify the column header for Zip/Postal code in the users list to prepare for sorting. Checklist 2: Initiate Sorting Action - Goal: Click on the Zip/Postal code column header to sort the users list in descending order based on Zip/Postal code.
order-loaner-laptop_200
Go to the hardware store and order 7 "Loaner Laptop" with configuration {'How long do you need it for ?': '1 week', 'When do you need it ?': 'Do your best, I know you are busy'}
https://dev272995.service-now.com/now/nav/ui/classic/params/target/catalog_home.do%3Fsysparm_view%3Dcatalog_default
Checklist 1: Navigate to Hardware Section - Goal: Access the hardware section of the service catalog to find the "Loaner Laptop" option. Checklist 2: Select "Loaner Laptop" - Goal: Locate and select the "Loaner Laptop" item from the hardware offerings. Checklist 3: Specify Order Details - Goal: Enter the quanti...
filter-hardware-list_40
Create a filter for the list to extract all entries where: - "Assigned to" is "" and - "State" is "Missing" and - "Serial number" is "" and - "Company" is ""
https://dev272995.service-now.com/now/nav/ui/classic/params/target/alm_hardware_list.do
Checklist 1: Open Filter Options - Goal: Access the filter options to set the criteria for the hardware list. Checklist 2: Set Filter Criteria - Goal: Specify the filter conditions for "Assigned to" (empty), "State" (Missing), "Serial number" (empty), and "Company" (empty). Checklist 3: Apply Filter - Goal: Apply t...
impersonation_639
Impersonate the user Kay Ganguli.
https://dev272995.service-now.com/now/nav/ui/home
Checklist 1: Access User Menu - Goal: Open the user menu to access impersonation options. Checklist 2: Select Impersonate User - Goal: Choose the option to impersonate another user from the user menu. Checklist 3: Search for Kay Ganguli - Goal: Locate Kay Ganguli in the user list to initiate impersonation. ...
filter-user-list_839
Create a filter for the list to extract all entries where: - "Employee number" is "" and - "Enable Multifactor Authentication" is "false"
https://dev272995.service-now.com/now/nav/ui/classic/params/target/sys_user_list.do
Checklist 1: Access Filter Options - Goal: Open the filter section to enable the addition of specific filtering criteria. Checklist 2: Set Filter for Employee Number - Goal: Add a condition to filter entries where the "Employee number" is empty. Checklist 3: Set Filter for Multifactor Authentication - Goal:...
create-hardware-asset_315
Create a new hardware asset with a value of "Computer" for field "Model category", a value of "Apple MacBook Air 13"" for field "Model", a value of "Apple" for field "Vendor", a value of "SN-2f34cb15-9b76-4d32-bd78-e499905d2260" for field "Serial number", a value of "" for field "Supported by", a value of "deadhouse gi...
https://dev272995.service-now.com/now/nav/ui/classic/params/target/alm_hardware.do
Checklist 1: Navigate to New Hardware Record - Goal: Access the form for creating a new hardware asset by navigating to the appropriate URL within the ServiceNow platform. Checklist 2: Fill in Mandatory Fields - Goal: Populate all required fields including "Model category" (Computer), "Model" (Apple MacBook Air 13"), ...
sort-hardware-list_392
Sort the "hardware" list by the following fields: - Expenditure type (descending)
https://dev272995.service-now.com/now/nav/ui/classic/params/target/alm_hardware_list.do
Checklist 1: Access Sorting Options - Goal: Locate the "Expenditure type" column header in the hardware list to prepare for sorting. Checklist 2: Initiate Sorting Action - Goal: Click on the "Expenditure type" column header to sort the list by this field. Checklist 3: Set Sorting Order - Goal: Ensure the sortin...
filter-asset-list_161
Create a filter for the list to extract all entries where: - "State" is "In stock" and - "Substate" is "Lost" and - "Model category" is "Consumable" and - "Assigned to" is "Deandre Resendiz" and - "Class" is "Software License"
https://dev272995.service-now.com/now/nav/ui/classic/params/target/alm_asset_list.do
Checklist 1: Open Filter Options - Goal: Access the filter options to begin setting the criteria for the asset list. Checklist 2: Set Filter Criteria - Goal: Add filter conditions for "State" as "In stock," "Substate" as "Lost," "Model category" as "Consumable," "Assigned to" as "Deandre Resendiz," and "Class" as "Sof...
create-hardware-asset_20
Create a new hardware asset with a value of "Computer" for field "Model category", a value of "Lenovo ThinkStation S20" for field "Model", a value of "Lenovo" for field "Vendor", a value of "SN-ec5bb464-7bce-4f0b-8cc8-7cd994959fc6" for field "Serial number", a value of "SL 5 Years" for field "Depreciation", a value of ...
https://dev272995.service-now.com/now/nav/ui/classic/params/target/alm_hardware.do
Checklist 1: Navigate to Hardware New Record - Goal: Access the hardware asset creation page to begin the process of adding a new asset. Checklist 2: Fill in Mandatory Fields - Goal: Enter the required values for the fields "Model category," "Model," "Vendor," "Serial number," "Depreciation," "Asset tag," "Assigned to...
order-standard-laptop_698
Go to the hardware store and order 7 "Standard Laptop" with configuration {'Additional software requirements': 'QuickBooks, HubSpot, Adobe Creative Cloud', 'Adobe Acrobat': False, 'Adobe Photoshop': True}
https://dev272995.service-now.com/now/nav/ui/classic/params/target/catalog_home.do%3Fsysparm_view%3Dcatalog_default
Checklist 1: Navigate to Hardware Catalog - Goal: Access the hardware catalog to find the "Standard Laptop" product. Checklist 2: Search for "Standard Laptop" - Goal: Use the search functionality to locate the "Standard Laptop" within the hardware catalog. Checklist 3: Select Configuration Options - Goal: Choos...
order-ipad-mini_233
Go to the hardware store and order 1 "iPad mini" with configuration {'Choose the colour': 'Pink', 'Choose the storage': '256'}
https://dev272995.service-now.com/now/nav/ui/classic/params/target/catalog_home.do%3Fsysparm_view%3Dcatalog_default
Checklist 1: Navigate to Hardware Section - Goal: Access the hardware section of the service catalog to find the iPad mini. Checklist 2: Search for iPad Mini - Goal: Use the search functionality to locate the "iPad mini" product. Checklist 3: Select Configuration Options - Goal: Choose the color (Pink) and stor...
order-sales-laptop_806
Go to the hardware store and order 6 "Sales Laptop" with configuration {'Additional software requirements': 'Salesforce, QuickBooks, Zoom, HubSpot, Adobe Creative Cloud', 'Adobe Acrobat': False, 'Adobe Photoshop': False, 'Microsoft Powerpoint': True, 'Siebel Client': False}
https://dev272995.service-now.com/now/nav/ui/classic/params/target/catalog_home.do%3Fsysparm_view%3Dcatalog_default
Checklist 1: Navigate to Hardware Store - Goal: Access the hardware store section of the ServiceNow platform to find the "Sales Laptop" product. Checklist 2: Locate "Sales Laptop" - Goal: Search for and select the "Sales Laptop" from the available products in the hardware store. Checklist 3: Configure Laptop Spec...
sort-asset-list_502
Sort the "assets" list by the following fields: - Warranty expiration (ascending)
https://dev272995.service-now.com/now/nav/ui/classic/params/target/alm_asset_list.do
Checklist 1: Sort by Warranty Expiration - Goal: Access the "Warranty expiration" column in the assets table and click on the sorting button to arrange the assets by warranty expiration in ascending order.
knowledge-base-search_401
Answer the following question using the knowledge base: "What's the designation of the company's most successful product? Respond with the product’s name."
https://dev272995.service-now.com/now/nav/ui/classic/params/target/kb%3Fid%3Dkb_home
Checklist 1: Initiate Search for Product Information - Goal: Enter the relevant keywords related to the company's most successful product in the search textbox and click the search button to retrieve information. Checklist 2: Review Search Results - Goal: Examine the list of articles or entries provided in the sea...
sort-service-catalog-item-list_748
Sort the "catalog items" list by the following fields: - Availability (ascending)
https://dev272995.service-now.com/now/nav/ui/classic/params/target/sc_cat_item_list.do
Checklist 1: Access the Catalog Items List - Goal: Navigate to the catalog items list to begin the sorting process. Checklist 2: Locate the Availability Column - Goal: Identify the column header for availability within the catalog items table. Checklist 3: Sort by Availability - Goal: Click on the availability ...
multi-chart-min-max-retrieval_99
What is the minimum value in the "Open Incidents - Grouped" chart? Give me both the label and the count. If there are many, pick one.
https://dev272995.service-now.com/now/nav/ui/classic/params/target/%24pa_dashboard.do%3Fsysparm_dashboard%3D18b1f472533130104c90ddeeff7b12a6
Checklist 1: Access the Dashboard - Goal: Navigate to the "Open Incidents - Grouped" dashboard to access the relevant chart. Checklist 2: Locate the Chart - Goal: Find the "Open Incidents - Grouped" chart within the dashboard to prepare for data analysis. Checklist 3: Analyze Chart Data - Goal: Review the chart data ...
multi-chart-min-max-retrieval_871
What is the maximum value in the "Catalog item fulfillment automation coverage" chart? Give me both the label and the count. If there are many, pick one.
https://dev272995.service-now.com/now/nav/ui/classic/params/target/%24pa_dashboard.do%3Fsysparm_dashboard%3D7ab78953eb32011008f2951ff15228e6
Checklist 1: Access the Dashboard - Goal: Navigate to the specific dashboard that contains the "Catalog item fulfillment automation coverage" chart. Checklist 2: Locate the Chart - Goal: Identify the "Catalog item fulfillment automation coverage" chart within the dashboard to prepare for data analysis. Checklist ...
sort-user-list_524
Sort the "users" list by the following fields: - Cost center (descending) - Street (ascending) - Company (descending)
https://dev272995.service-now.com/now/nav/ui/classic/params/target/sys_user_list.do
Checklist 1: Access Sorting Options - Goal: Locate the column headers for "Cost center," "Street," and "Company" in the users list. Checklist 2: Sort by Cost Center - Goal: Click on the "Cost center" column header to sort the users list in descending order by cost center. Checklist 3: Sort by Street - Goal: Cli...
single-chart-min-max-retrieval_560
What is the maximum value in the "IBM" series of the chart? Give me both the label and the count. If there are many, pick one.
https://dev272995.service-now.com/now/nav/ui/classic/params/target/sys_report_template.do%3Fjvar_report_id%3D59efd496df020100cd7da5f59bf26329
Checklist 1: Access the Report - Goal: Navigate to the report section by entering the specified URL to access the report with the ID provided. Checklist 2: Wait for Report to Load - Goal: Ensure the report is fully loaded before attempting to analyze the chart data, allowing all elements to render properly. Check...
filter-user-list_27
Create a filter for the list to extract all entries where: - "LDAP server" is "" and - "Schedule" is "" and - "Locked out" is "false"
https://dev272995.service-now.com/now/nav/ui/classic/params/target/sys_user_list.do
Checklist 1: Expand Filter Options - Goal: Access the filter settings by clicking the "Show / hide filter" button to reveal the filtering options for the user list. Checklist 2: Set LDAP Server Condition - Goal: Add a filter condition for the "LDAP server" field, ensuring it is set to an empty value. Checklist 3:...
order-ipad-mini_410
Go to the hardware store and order 4 "iPad mini" with configuration {'Choose the colour': 'Purple', 'Choose the storage': '256'}
https://dev272995.service-now.com/now/nav/ui/classic/params/target/catalog_home.do%3Fsysparm_view%3Dcatalog_default
Checklist 1: Navigate to Hardware Section - Goal: Access the Hardware section of the service catalog where iPad mini devices are listed. Checklist 2: Search for "iPad mini" - Goal: Enter "iPad mini" in the search bar to locate the specific product. Checklist 3: Select Product Configuration - Goal: Choose the pr...
all-menu_645
Navigate to the "View Map" module of the "Dependency Views" application.
https://dev272995.service-now.com/now/nav/ui/home
Checklist 1: Access the Application Navigator - Goal: Click on the "All" button to open the application navigator for browsing available applications. Checklist 2: Search for Dependency Views - Goal: In the application navigator, type "Dependency Views" into the search bar to filter and locate the application. Checkl...
order-apple-mac-book-pro15_202
Go to the hardware store and order 8 "Apple MacBook Pro 15"
https://dev272995.service-now.com/now/nav/ui/classic/params/target/catalog_home.do%3Fsysparm_view%3Dcatalog_default
Checklist 1: Navigate to Catalog Home - Goal: Access the main catalog page to begin the product search. Checklist 2: Search for Product - Goal: Enter "Apple MacBook Pro 15" in the search bar to locate the specific item. Checklist 3: Select Product - Goal: Click on the correct product from the search results to ...
sort-user-list_795
Sort the "users" list by the following fields: - Updates (ascending)
https://dev272995.service-now.com/now/nav/ui/classic/params/target/sys_user_list.do
Checklist 1: Locate the Updates Column - Goal: Identify the "Updates" column header in the users list to prepare for sorting. Checklist 2: Sort by Updates - Goal: Click on the "Updates" column header to sort the users list in ascending order based on the Updates field. Checklist 3: Verify Sorting - Goal: Conf...
create-user_34
Create a new user with a value of "5098037539487140555" for field "User ID", a value of "Salas-Johns" for field "Last name", a value of "Isaiah-Kimberly" for field "First name", a value of "isaiah-kimberly.salas-johns@workarena.com" for field "Email", and a value of "(514) 168-4288" for field "Business phone".
https://dev272995.service-now.com/now/nav/ui/classic/params/target/sys_user.do
Checklist 1: Fill in User ID - Goal: Enter the User ID "5098037539487140555" in the designated User ID field. Checklist 2: Fill in First Name - Goal: Enter the First Name "Isaiah-Kimberly" in the designated First Name field. Checklist 3: Fill in Last Name - Goal: Enter the Last Name "Salas-Johns" in the designated La...
order-apple-watch_729
Go to the hardware store and order 7 "Apple Watch"
https://dev272995.service-now.com/now/nav/ui/classic/params/target/catalog_home.do%3Fsysparm_view%3Dcatalog_default
Checklist 1: Navigate to the Catalog - Goal: Access the service catalog to begin the ordering process. Checklist 2: Search for "Apple Watch" - Goal: Enter "Apple Watch" in the search bar to find the product. Checklist 3: Select the "Apple Watch" from Search Results - Goal: Choose the correct "Apple Watch" produ...
create-problem_339
Create a new problem with a value of "Can't access SFA software" for field "Problem statement", a value of "" for field "Service offering", a value of "3 - Low" for field "Urgency", a value of "Sales Force Automation" for field "Configuration item", a value of "3 - Low" for field "Impact", a value of "Problem Solving" ...
https://dev272995.service-now.com/now/nav/ui/classic/params/target/problem.do
Checklist 1: Fill in Problem Statement and Service Offering - Goal: Enter "Can't access SFA software" in the Problem statement field and leave the Service offering field empty as required. Checklist 2: Set Urgency and Impact Levels - Goal: Select "3 - Low" for both the Urgency and Impact fields to reflect the correct ...
order-standard-laptop_219
Go to the hardware store and order 7 "Standard Laptop" with configuration {'Additional software requirements': 'Microsoft Office 365, Google Workspace, Asana', 'Adobe Acrobat': True, 'Adobe Photoshop': False}
https://dev272995.service-now.com/now/nav/ui/classic/params/target/catalog_home.do%3Fsysparm_view%3Dcatalog_default
Checklist 1: Navigate to Catalog - Goal: Access the hardware store's catalog page to find available products. Checklist 2: Search for "Standard Laptop" - Goal: Locate the "Standard Laptop" product within the catalog to proceed with the order. Checklist 3: Configure Laptop Specifications - Goal: Select the required co...
single-chart-value-retrieval_191
What is the value of "Recommendation" in the chart (in percent)?
https://dev272995.service-now.com/now/nav/ui/classic/params/target/sys_report_template.do%3Fjvar_report_id=1ed7a83dbf5201007a6d257b3f073990
Checklist 1: Access the Report Template - Goal: Navigate to the report template page by entering the provided URL in the browser. Checklist 2: Locate the Chart - Goal: Identify the specific chart within the report that contains the "Recommendation" data. Checklist 3: Analyze the Chart - Goal: Examine the chart ...
sort-incident-list_742
Sort the "incidents" list by the following fields: - Priority (descending) - Escalation (ascending)
https://dev272995.service-now.com/now/nav/ui/classic/params/target/incident_list.do
Checklist 1: Access Sorting Options - Goal: Locate the "Priority" and "Escalation" column headers in the incidents table to prepare for sorting. Checklist 2: Sort by Priority - Goal: Click on the "Priority" column header to sort the incidents in descending order based on their priority levels. Checklist 3: Sort b...
sort-hardware-list_794
Sort the "hardware" list by the following fields: - Serial number (ascending) - Due (ascending)
https://dev272995.service-now.com/now/nav/ui/classic/params/target/alm_hardware_list.do
Checklist 1: Sort by Serial Number - Goal: Click the "Serial number" column header to sort the hardware list in ascending order based on serial numbers. Checklist 2: Sort by Due Date - Goal: Click the "Due" column header to sort the hardware list in ascending order based on the due dates.
filter-incident-list_856
Create a filter for the list to extract all entries where: - "Assigned to" is "" and - "Priority" is "5 - Planning" and - "State" is "Resolved"
https://dev272995.service-now.com/now/nav/ui/classic/params/target/incident_list.do
Checklist 1: Access Filter Options - Goal: Open the filter interface to set the desired criteria for the incident list. Checklist 2: Set Filter Criteria - Goal: Specify the filter conditions by setting "Assigned to" to empty, "Priority" to "5 - Planning," and "State" to "Resolved." Checklist 3: Apply the Filter - Goa...
filter-change-request-list_719
Create a filter for the list to extract all entries where: - "Assigned to" is "Bow Ruggeri" or - "Risk" is "Low"
https://dev272995.service-now.com/now/nav/ui/classic/params/target/change_request_list.do
Checklist 1: Access Filter Options - Goal: Open the filter settings to specify the criteria for the change request list. Checklist 2: Set Filter Criteria for "Assigned to" - Goal: Select the "Assigned to" field and enter "Bow Ruggeri" as the filter value. Checklist 3: Set Filter Criteria for "Risk" - Goal: Select t...
all-menu_797
Navigate to the "Catalog Administration > Service Catalog Entries" module of the "Service Catalog" application.
https://dev272995.service-now.com/now/nav/ui/home
Checklist 1: Access Main Navigation Menu - Goal: Click on the "All" button to open the main navigation menu, which contains various applications and modules. Checklist 2: Expand Catalog Administration Section - Goal: Locate and click on the "Catalog Administration" section within the navigation menu to reveal its subm...
filter-user-list_134
Create a filter for the list to extract all entries where: - "Title" is "" and - "Created by" is "admin"
https://dev272995.service-now.com/now/nav/ui/classic/params/target/sys_user_list.do
Checklist 1: Access Filter Options - Goal: Expand the filter section to enable filtering options for the Users list. Checklist 2: Set Title Filter - Goal: Set the "Title" field filter to be empty to ensure only entries with no title are included. Checklist 3: Set Created By Filter - Goal: Specify the "Creat...
multi-chart-value-retrieval_20
What is the value of "Microsoft Windows XP Professional" in the "Microsoft Licenses" chart (in count)?
https://dev272995.service-now.com/now/nav/ui/classic/params/target/%24pa_dashboard.do%3Fsysparm_dashboard%3Dfa5fe3e1773130107384c087cc5a99d5
Checklist 1: Navigate to the Dashboard - Goal: Access the specific dashboard that contains the "Microsoft Licenses" chart by selecting it from the navigation menu. Checklist 2: Locate the "Microsoft Licenses" Chart - Goal: Identify the chart within the dashboard that displays the license information, ensuring it is th...
sort-hardware-list_206
Sort the "hardware" list by the following fields: - Company (descending) - Updates (descending)
https://dev272995.service-now.com/now/nav/ui/classic/params/target/alm_hardware_list.do
Checklist 1: Sort by Company - Goal: Click on the "Company" column header to sort the hardware list in descending order by company name. Checklist 2: Sort by Updates - Goal: Click on the "Updates" column header to sort the hardware list in descending order by the most recent updates.
sort-asset-list_725
Sort the "assets" list by the following fields: - Updated by (descending) - Serial number (descending)
https://dev272995.service-now.com/now/nav/ui/classic/params/target/alm_asset_list.do
Checklist 1: Access Sorting Options - Goal: Identify the column headers for "Updated by" and "Serial number" in the asset list. Checklist 2: Sort by "Updated by" - Goal: Click on the "Updated by" column header to sort the asset list in descending order based on the last updated user. Checklist 3: Sort by "Serial ...
create-incident_130
Create a new incident with a value of "Please remove the latest hotfix from my PC" for field "Short description", a value of "Fred Luddy" for field "Caller", a value of "Software" for field "Category", a value of "intabulate dedecorous unchastity unawkward favoritism" for field "Resolution notes", a value of "" for fie...
https://dev272995.service-now.com/now/nav/ui/classic/params/target/incident.do
Checklist 1: Enter Incident Details - Goal: Fill in the mandatory fields including "Short description" with "Please remove the latest hotfix from my PC", "Caller" with "Fred Luddy", and "Impact" with "1 - High". Checklist 2: Set Category and Channel - Goal: Select "Software" for the "Category" field and "Phone" for th...
filter-user-list_40
Create a filter for the list to extract all entries where: - "Middle name" is "" and - "Gender" is "Female" and - "LDAP server" is "" and - "Web service access only" is "false" and - "First name" is "Traci"
https://dev272995.service-now.com/now/nav/ui/classic/params/target/sys_user_list.do
Checklist 1: Access the Filter Options - Goal: Open the filter section to enable input of specific criteria for filtering the user list. Checklist 2: Set Middle Name Filter - Goal: Enter the value for the "Middle name" field, ensuring it is set to empty. Checklist 3: Set Gender Filter - Goal: Select "Female" in...
filter-service-catalog-item-list_418
Create a filter for the list to extract all entries where: - "Active" is "false" and - "Category" is "Services"
https://dev272995.service-now.com/now/nav/ui/classic/params/target/sc_cat_item_list.do
Checklist 1: Access Filter Options - Goal: Open the filter menu to enable filtering options for catalog items. Checklist 2: Set Filter Criteria - Goal: Select "Active" as the field and set the condition to "false." Checklist 3: Set Category Filter - Goal: Select "Category" as the field and set the condition...
create-incident_484
Create a new incident with a value of "Request for a new service" for field "Short description", a value of "Sam Sorokin" for field "Caller", a value of "1 - High" for field "Impact", a value of "Need to place order for a new machine. Will need help with installation also." for field "Description", a value of "" for fi...
https://dev272995.service-now.com/now/nav/ui/classic/params/target/incident.do
Checklist 1: Fill in Mandatory Fields - Goal: Enter the "Short description" as "Request for a new service" and the "Caller" as "Sam Sorokin". Checklist 2: Set Impact and Description - Goal: Select "1 - High" for the "Impact" field and enter "Need to place order for a new machine. Will need help with installation also....
filter-hardware-list_492
Create a filter for the list to extract all entries where: - "Display name" is "Apple MacBook Pro 15"" and - "Substate" is "Stolen"
https://dev272995.service-now.com/now/nav/ui/classic/params/target/alm_hardware_list.do
Checklist 1: Open Filter Options - Goal: Access the filter options to set the criteria for the hardware list. Checklist 2: Set Display Name Filter - Goal: Specify the "Display name" filter to only show entries for "Apple MacBook Pro 15". Checklist 3: Set Substate Filter - Goal: Specify the "Substate" filter to only s...
order-developer-laptop_358
Go to the hardware store and order 10 "Developer Laptop (Mac)" with configuration {'Additional software requirements': 'Slack, Salesforce, Microsoft Office 365, Asana', 'Adobe Acrobat': True, 'Adobe Photoshop': True, 'Eclipse IDE': False}
https://dev272995.service-now.com/now/nav/ui/classic/params/target/catalog_home.do%3Fsysparm_view%3Dcatalog_default
Checklist 1: Access Hardware Catalog - Goal: Navigate to the hardware catalog section of the ServiceNow platform to find the available laptops. Checklist 2: Locate Developer Laptop (Mac) - Goal: Search for and select the "Developer Laptop (Mac)" from the catalog to begin the ordering process. Checklist 3: Configure L...
single-chart-min-max-retrieval_313
What is the maximum value in the chart? Give me both the label and the count. If there are many, pick one.
https://dev272995.service-now.com/now/nav/ui/classic/params/target/sys_report_template.do%3Fsysparm_field%3Dcalendar_integration%26sysparm_type%3Dbar%26sysparm_table%3Dsys_user%26sysparm_from_list%3Dtrue%26sysparm_chart_size%3Dlarge%26sysparm_manual_labor%3Dtrue%26sysparm_query=sys_created_on%3Cjavascript:gs.dateGenera...
Checklist 1: Access the Report Template - Goal: Navigate to the specified report template URL to access the chart data. Checklist 2: Confirm Chart Type and Settings - Goal: Ensure that the chart type is set to 'bar' and that the data is filtered correctly to reflect the desired user counts. Checklist 3: Display C...
multi-chart-value-retrieval_700
What is the value of "2 - High" in the "Open Changes - Grouped" chart (in count)?
https://dev272995.service-now.com/now/nav/ui/classic/params/target/%24pa_dashboard.do%3Fsysparm_dashboard%3D05b0a8b7c3123010a282a539e540dd69
Checklist 1: Navigate to the Dashboard - Goal: Access the specific dashboard by entering the provided URL in the browser. Checklist 2: Locate the "Open Changes - Grouped" Chart - Goal: Identify and visually find the "Open Changes - Grouped" chart within the dashboard interface. Checklist 3: Analyze the Chart Data...
filter-user-list_929
Create a filter for the list to extract all entries where: - "Internal Integration User" is "false" and - "Manager" is "" and - "Created by" is "admin"
https://dev272995.service-now.com/now/nav/ui/classic/params/target/sys_user_list.do
Checklist 1: Access Filter Options - Goal: Open the filtering toolbar to enable filter settings for the user list. Checklist 2: Set Filter Criteria - Goal: Configure the filter conditions by setting "Internal Integration User" to "false", ensuring the "Manager" field is empty, and selecting "admin" from the "Created...
sort-asset-list_727
Sort the "assets" list by the following fields: - Updates (descending)
https://dev272995.service-now.com/now/nav/ui/classic/params/target/alm_asset_list.do
Checklist 1: Access the Asset List - Goal: Navigate to the asset list page where the sorting can be applied. Checklist 2: Locate the "Updates" Column - Goal: Identify the "Updates" column header in the asset list for sorting purposes. Checklist 3: Sort by "Updates" - Goal: Click on the "Updates" column header t...
sort-service-catalog-item-list_654
Sort the "catalog items" list by the following fields: - Delivery time (descending)
https://dev272995.service-now.com/now/nav/ui/classic/params/target/sc_cat_item_list.do
Checklist 1: Sort Catalog Items by Delivery Time - Goal: Click on the "Delivery time" column header to sort the catalog items in descending order based on their delivery times.
sort-incident-list_240
Sort the "incidents" list by the following fields: - State (ascending) - Priority (ascending) - Assignment group (ascending)
https://dev272995.service-now.com/now/nav/ui/classic/params/target/incident_list.do
Checklist 1: Make Columns Visible - Goal: Confirm that the necessary columns for sorting (State, Priority, Assignment Group) are visible in the incidents list. Checklist 2: Sort by State - Goal: Click on the "State" column header to sort the incidents by State in ascending order. Checklist 3: Sort by Priority -...
impersonation_347
Impersonate the user Vernice Resendes.
https://dev272995.service-now.com/now/nav/ui/home
Checklist 1: Access User Management - Goal: Navigate to the user management section to initiate the impersonation process. Checklist 2: Search for User Profile - Goal: Utilize the search functionality to locate the user profile of Vernice Resendes. Checklist 3: Initiate Impersonation - Goal: Execute the imperso...
filter-user-list_200
Create a filter for the list to extract all entries where: - "Source" is "" and - "Internal Integration User" is "false"
https://dev272995.service-now.com/now/nav/ui/classic/params/target/sys_user_list.do
Checklist 1: Reveal Filter Options - Goal: Access the filtering toolbar to enable the addition of specific filter conditions. Checklist 2: Set Filter for "Source" - Goal: Add a condition to filter the user list where the "Source" field is empty. Checklist 3: Set Filter for "Internal Integration User" - Goal...
all-menu_27
Navigate to the "Utilities > Node Log File Download" module of the "System Logs" application.
https://dev272995.service-now.com/now/nav/ui/home
Checklist 1: Open Application Navigator - Goal: Click on the "All" button to display the application navigator. Checklist 2: Search for System Logs Application - Goal: Type "System Logs" in the search bar and ensure the application appears in the search results. Checklist 3: Expand System Logs - Goal: Click on ...
create-change-request_475
Create a new change request with a value of "zootomical collumelliaceous saleratus enolizable Rudolph" for field "Close notes", a value of "High" for field "Risk", a value of "lnux101" for field "Configuration item", a value of "Network" for field "Category", a value of "We need to add additional redundant name servers...
https://dev272995.service-now.com/now/nav/ui/classic/params/target/change_request.do
Checklist 1: Fill in 'Close notes' and 'Risk' fields - Goal: Input "zootomical collumelliaceous saleratus enolizable Rudolph" for the 'Close notes' field and select "High" for the 'Risk' field. Checklist 2: Complete 'Configuration item' and 'Category' fields - Goal: Enter "lnux101" in the 'Configuration item' fiel...
knowledge-base-search_565
Answer the following question using the knowledge base: "What is the total number of separate departments established in the company? Please provide the answer as a numerical value."
https://dev272995.service-now.com/now/nav/ui/classic/params/target/kb?id=kb_home
Checklist 1: Access Knowledge Base - Goal: Navigate to the knowledge base section of the ServiceNow platform to find information about the company's departments. Checklist 2: Locate Relevant Article - Goal: Search for and select the specific article or section that discusses the company's departments to find the n...
filter-service-catalog-item-list_378
Create a filter for the list to extract all entries where: - "Name" is "Development Laptop (PC)" and - "Active" is "true" and - "Category" is "Hardware"
https://dev272995.service-now.com/now/nav/ui/classic/params/target/sc_cat_item_list.do
Checklist 1: Access Filter Options - Goal: Open the filtering options to enable customization of the catalog items list. Checklist 2: Select Filter Fields - Goal: Choose the correct fields for filtering: "Name," "Active," and "Category." Checklist 3: Set Filter Criteria - Goal: Enter the specific values r...
order-ipad-pro_691
Go to the hardware store and order 7 "iPad pro" with configuration {'Choose the colour': 'Silver', 'Choose the storage': '128'}
https://dev272995.service-now.com/now/nav/ui/classic/params/target/catalog_home.do%3Fsysparm_view%3Dcatalog_default
Checklist 1: Navigate to the Catalog Home - Goal: Access the main catalog page to search for the iPad Pro product. Checklist 2: Search for "iPad Pro" - Goal: Enter "iPad Pro" into the search function to locate the specific products available for order. Checklist 3: Select iPad Pro Configuration - Goal: Choose t...
create-hardware-asset_646
Create a new hardware asset with a value of "Computer" for field "Model category", a value of "Lenovo ThinkStation S20" for field "Model", a value of "Lenovo" for field "Vendor", a value of "SN-dbde5ad3-932a-4013-8e54-f8b00cb56eba" for field "Serial number", a value of "Lease" for field "Acquisition method", a value of...
https://dev272995.service-now.com/now/nav/ui/classic/params/target/alm_hardware.do
Checklist 1: Fill Out Mandatory Fields - Goal: Populate the mandatory fields including "Model category," "Model," "Serial number," and "Asset tag" to ensure the form can be submitted. Checklist 2: Complete Additional Information - Goal: Enter values for the fields "Vendor," "Acquisition method," "Lease contract," "Loc...
sort-incident-list_891
Sort the "incidents" list by the following fields: - Created (ascending) - Configuration item (descending) - Description (descending)
https://dev272995.service-now.com/now/nav/ui/classic/params/target/incident_list.do
Checklist 1: Sort by Created Date - Goal: Click on the "Created" column header to sort the incidents in ascending order based on the creation date. Checklist 2: Sort by Configuration Item - Goal: Click on the "Configuration item" column header to sort the incidents in descending order based on the configuration item. ...
order-loaner-laptop_770
Go to the hardware store and order 8 "Loaner Laptop" with configuration {'How long do you need it for ?': '2 weeks', 'When do you need it ?': 'By the end of the month'}
https://dev272995.service-now.com/now/nav/ui/classic/params/target/catalog_home.do%3Fsysparm_view%3Dcatalog_default
Checklist 1: Navigate to the Catalog - Goal: Access the catalog home page to find the available items for order. Checklist 2: Search for "Loaner Laptop" - Goal: Use the search function to locate the "Loaner Laptop" item in the catalog. Checklist 3: Select the Item and Specify Quantity - Goal: Choose the "Loaner Lapto...
single-chart-value-retrieval_769
What is the value of "Not Yet Requested" in the chart (in percent)?
https://dev272995.service-now.com/now/nav/ui/classic/params/target/sys_report_template.do%3Fsysparm_field%3Dapproval%26sysparm_type%3Dpie%26sysparm_table%3Dchange_request%26sysparm_from_list%3Dtrue%26sysparm_chart_size%3Dlarge%26sysparm_manual_labor%3Dtrue%26sysparm_query=sys_created_on%3Cjavascript:gs.dateGenerate('20...
Checklist 1: Access the Report Template - Goal: Navigate to the specified report template using the provided URL to access the relevant data. Checklist 2: Locate the Pie Chart - Goal: Ensure that the report type is set to "pie" and confirm that the chart is displayed correctly on the page. Checklist 3: Identify the "...
order-apple-watch_129
Go to the hardware store and order 8 "Apple Watch"
https://dev272995.service-now.com/now/nav/ui/classic/params/target/catalog_home.do%3Fsysparm_view%3Dcatalog_default
Checklist 1: Navigate to the Catalog - Goal: Access the main catalog page where products can be searched and ordered. Checklist 2: Search for "Apple Watch" - Goal: Use the search functionality to find the "Apple Watch" product within the catalog. Checklist 3: Select the Apple Watch Product - Goal: Choose the co...
sort-change-request-list_612
Sort the "change requests" list by the following fields: - Number (ascending) - Close code (ascending)
https://dev272995.service-now.com/now/nav/ui/classic/params/target/change_request_list.do
Checklist 1: Sort by Number - Goal: Access the "Number" column options to sort change requests in ascending order by the Number field. Checklist 2: Sort by Close Code - Goal: Access the "Close code" column options to sort change requests in ascending order by the Close code field.
multi-chart-min-max-retrieval_372
What is the maximum value in the "Category Result Ratings by Category" chart? Give me both the label and the count. If there are many, pick one.
https://dev272995.service-now.com/now/nav/ui/classic/params/target/%24pa_dashboard.do%3Fsysparm_dashboard%3D812fa4400f1130101527008c07767e1a
Checklist 1: Access the Dashboard - Goal: Navigate to the correct dashboard where the "Category Result Ratings by Category" chart is located. Checklist 2: Locate the Chart - Goal: Find the "Category Result Ratings by Category" chart on the dashboard for analysis. Checklist 3: Analyze the Chart - Goal: Examine the cha...
order-ipad-pro_691
Go to the hardware store and order 7 "iPad pro" with configuration {'Choose the colour': 'Silver', 'Choose the storage': '128'}
https://dev272995.service-now.com/now/nav/ui/classic/params/target/catalog_home.do%3Fsysparm_view%3Dcatalog_default
Checklist 1: Navigate to the Catalog - Goal: Access the catalog section of the hardware store's website to begin the ordering process. Checklist 2: Search for "iPad Pro" - Goal: Use the search functionality to find the "iPad Pro" product within the catalog. Checklist 3: Select Configuration Options - Goal: Choose the...
order-apple-watch_384
Go to the hardware store and order 4 "Apple Watch"
https://dev272995.service-now.com/now/nav/ui/classic/params/target/catalog_home.do%3Fsysparm_view%3Dcatalog_default
Checklist 1: Search for "Apple Watch" - Goal: Locate the "Apple Watch" product in the service catalog by entering the search term in the search bar. Checklist 2: Select the "Apple Watch" - Goal: Choose the correct "Apple Watch" from the search results to view its details and ordering options. Checklist 3: Specify Qua...
create-incident_504
Create a new incident with a value of "Issue with networking" for field "Short description", a value of "Carol Coughlin" for field "Caller", a value of "3 - Low" for field "Urgency", a value of "" for field "Parent Incident", a value of "" for field "Problem", a value of "false" for field "Knowledge", a value of "Syste...
https://dev272995.service-now.com/now/nav/ui/classic/params/target/incident.do
Checklist 1: Fill in Incident Details - Goal: Enter key details for the incident, including the short description as "Issue with networking" and the caller's name as "Carol Coughlin". Checklist 2: Set Urgency and Impact - Goal: Define the urgency and impact of the incident by setting both to "3 - Low". Checklist ...
create-change-request_510
Create a new change request with a value of "Restore Oracle 11g binariesRestore Oracle 11g data filesEnable Oracle ListenerTest connectivity from PS LinuxApp01Test connectivity from PS LinuxApp02" for field "Backout plan", a value of "Shutdown databasesBackup /app/ora/11gRun Oracle 12c oinstallInstall Database software...
https://dev272995.service-now.com/now/nav/ui/classic/params/target/change_request.do
Checklist 1: Fill in Change Request Details - Goal: Enter the required values for the change request fields including "Number", "Description", "Short description", "Justification", "Risk", and "Impact". Checklist 2: Specify Implementation and Backout Plans - Goal: Input the detailed plans for "Implementation plan" and...
filter-asset-list_995
Create a filter for the list to extract all entries where: - "Class" is "Software License" and - "Model category" is "Consumable" and - "Assigned to" is "Rosalie Krigger" and - "State" is "Consumed" and - "Substate" is "Reserved"
https://dev272995.service-now.com/now/nav/ui/classic/params/target/alm_asset_list.do
Checklist 1: Show Filter - Goal: Click the button to show the filter options on the asset list page, enabling the user to set specific filtering criteria. Checklist 2: Set Filter Criteria - Goal: Enter the required filter values for "Class" as "Software License," "Model category" as "Consumable," "Assigned to" as ...
all-menu_339
Navigate to the "Active" module of the "Interaction" application.
https://dev272995.service-now.com/now/nav/ui/home
Checklist 1: Open Application Menu - Goal: Click on the "All" button to access the overall application navigation menu from the homepage, allowing further selection of specific applications. Checklist 2: Navigate to "Interaction" Applications - Goal: Locate and expand the "Interaction" section within the applica...
order-ipad-mini_233
Go to the hardware store and order 1 "iPad mini" with configuration {'Choose the colour': 'Pink', 'Choose the storage': '256'}
https://dev272995.service-now.com/now/nav/ui/classic/params/target/catalog_home.do%3Fsysparm_view%3Dcatalog_default
Checklist 1: Navigate to Hardware Catalog - Goal: Access the hardware section of the service catalog to find available devices. Checklist 2: Search for iPad Mini - Goal: Locate the "iPad mini" product by using the search function in the hardware catalog. Checklist 3: Select Configuration Options - Goal: Cho...
order-development-laptop-p-c_981
Go to the hardware store and order 10 "Development Laptop (PC)" with configuration {'Please specify an operating system': 'Windows 8', 'What size solid state drive do you want?': '500'}
https://dev272995.service-now.com/now/nav/ui/classic/params/target/catalog_home.do%3Fsysparm_view%3Dcatalog_default
Checklist 1: Search for Development Laptop - Goal: Access the service catalog and search for "Development Laptop (PC)" to find the relevant item for ordering. Checklist 2: Select the Laptop Configuration - Goal: Select the "Development Laptop (PC)" from the search results to proceed to the configuration screen. C...
order-apple-mac-book-pro15_246
Go to the hardware store and order 9 "Apple MacBook Pro 15"
https://dev272995.service-now.com/now/nav/ui/classic/params/target/catalog_home.do%3Fsysparm_view%3Dcatalog_default
Checklist 1: Navigate to Hardware Section - Goal: Access the hardware section of the service catalog to view available products. Checklist 2: Search for Apple MacBook Pro - Goal: Use the search functionality to locate the "Apple MacBook Pro 15" within the hardware offerings. Checklist 3: Select Quantity - Goal: Speci...
filter-hardware-list_379
Create a filter for the list to extract all entries where: - "Model category" is "Computer" and - "Display name" is "Apple MacBook Pro 15"" and - "Asset function" is "Primary" and - "Assigned to" is ""
https://dev272995.service-now.com/now/nav/ui/classic/params/target/alm_hardware_list.do
Checklist 1: Apply Filters - Goal: Open the filter panel to prepare for setting specific conditions on the hardware list. Checklist 2: Set Model Category Filter - Goal: Select "Computer" as the value for the "Model category" filter to narrow down the entries. Checklist 3: Set Display Name Filter - Goal: Specify "Ap...
order-apple-mac-book-pro15_400
Go to the hardware store and order 3 "Apple MacBook Pro 15"
https://dev272995.service-now.com/now/nav/ui/classic/params/target/catalog_home.do%3Fsysparm_view%3Dcatalog_default
Checklist 1: Navigate to Product Catalog - Goal: Access the hardware store's product catalog to begin the search for the desired laptops. Checklist 2: Search for "Apple MacBook Pro 15" - Goal: Enter the product name in the search bar to filter the catalog and locate the specific model. Checklist 3: Select the Correct...
create-problem_454
Create a new problem with a value of "2nd Floor File Server Short on Space" for field "Problem statement", a value of "Hardware" for field "Category", a value of "3 - Low" for field "Urgency", a value of "FileServerFloor2" for field "Configuration item", a value of "3 - Low" for field "Impact", a value of "" for field ...
https://dev272995.service-now.com/now/nav/ui/classic/params/target/problem.do
Checklist 1: Fill Out Problem Statement and Description - Goal: Enter "2nd Floor File Server Short on Space" in the Problem statement field and provide the detailed description regarding the need for more drives. Checklist 2: Select Category, Urgency, and Impact - Goal: Choose "Hardware" for the Category, "3 - Low...
filter-service-catalog-item-list_592
Create a filter for the list to extract all entries where: - "Category" is "Hardware" or - "Active" is "true" or - "Name" is "Sales Laptop" or - "Short description" is "Acer Aspire NX" or - "Type" is "-- None --"
https://dev272995.service-now.com/now/nav/ui/classic/params/target/sc_cat_item_list.do
Checklist 1: Access Filter Options - Goal: Expand the filter section to access filtering criteria. Checklist 2: Set Filtering Conditions - Goal: Add conditions for filtering by "Category" as "Hardware," "Active" as "true," "Name" as "Sales Laptop," "Short description" as "Acer Aspire NX," and "Type" as "-- None --."...
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