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Yeah now it's "We Steal Everything." It's a lot worse then you think it is too. | r/technology | comment | r/technology | 2024-04-06 |
I have not used chrome since they removed that. | r/technology | comment | r/technology | 2024-04-06 |
As a former google certified repair tech I assure you people repair the cracked/broken parts of their devices to return them to in warranty status to repair other issues that would be a warranty repair for free. because there’s no visible physical damage now they think it’s in warranty, but using non-OEM parts also voids the warranty.
Pixels are notorious for their faulty parts meaning there’s a high chance you will need to return it to google or an authorized repair center for service as servicing it yourself for such issues is usually very expensive.
The issues are so bad and prevalent that the majority of pixel devices have some form of extended repair program to extend the warranty x years or indefinitely for certain failures, or programs that even in some cases just outright will replace your broken glass if there is a certain type of warranty issue like a black screen. | r/technology | comment | r/technology | 2024-04-06 |
Seems like this would violate the right to repair laws | r/technology | comment | r/technology | 2024-04-06 |
Then don’t send it to them | r/technology | comment | r/technology | 2024-04-06 |
Usually screens, cameras, batteries or back covers/housings/backglasses. Replacing any of the parts with non oem parts voids the warranty. Even opening the device can void the warranty if the adhesives and seal aren’t pristine. | r/technology | comment | r/technology | 2024-04-06 |
Literally theft | r/technology | comment | r/technology | 2024-04-06 |
It is full communism to not let a business do anything they want 100% of the time! USA #1!! FREE MARKET!!! | r/technology | comment | r/technology | 2024-04-06 |
Article notes that this doesn't apply everywhere, such as the UK and Ireland. But they also added this update:
>UPDATE: 2024/06/04 17:06 EST BY WILL SATTELBERG
>Statement from Google
>After publishing our coverage, a Google spokesperson reached out with the following statement:
>If a customer sends their Pixel to Google for repair, we would not keep it regardless of whether the phone has non-OEM parts or not. In certain situations, we won't be able to complete a repair such as if there are safety concerns. In that case, we will either send the phone back to the customer or work with them to determine next steps. Customers are also free to seek the repair options that work best for them. We are updating our Terms and Conditions to clarify this.
Ofc, *saying* that they are updating their terms and conditions and *actually doing it* aren't the same thing. | r/technology | comment | r/technology | 2024-04-06 |
> People are dumb enough to install non-OEM parts and then when it breaks (because they probably broke it installing said parts) send it to Google and act like they have no idea what's going on. It just, you know, stopped working, I swear!
he/she made it sounds like people are modding their phones and so I was confused. | r/technology | comment | r/technology | 2024-04-06 |
As a lawyer in a common wealth jurisdiction beside the U.S. (not your lawyer, and not legal advice)...
There's a limit to what you can do with a contract of adhesion / unilateral / non-negotiated contract. At least in my jurisdiction, this crosses that line and I imagine (without specific legal research) it would be taken to be unconscionable and struck. No one is going to sue but eventually someone might get a class certified then Google will settle. I suspect they just say this but return the devices at your expense.
Anyway, if you want to know more, search "unconscionable clause and contracts" and you might find something sufficiently analogous. But my intuition /instinct is that this is wouldn't fly in the courts I've had experience with | r/technology | comment | r/technology | 2024-04-06 |
the ROI on DC lobbying is off the hook! | r/technology | comment | r/technology | 2024-05-06 |
This is not legal in the US. | r/technology | comment | r/technology | 2024-05-06 |
Same exact scenario that came to my mind. Also, what happens if you’re leasing a phone from your carrier? At that point Google stole from both your carrier and you | r/technology | comment | r/technology | 2024-05-06 |
I used to love nexus phones. Now I'll never buy a Google pixel. Trash | r/technology | comment | r/technology | 2024-05-06 |
What other examples of theft do you have to show "all the time"? | r/technology | comment | r/technology | 2024-05-06 |
I'd just send a letter of intent to sue in small claims if my property isn't returned. | r/technology | comment | r/technology | 2024-05-06 |
Disagree, but I'd say neither gives many shits about their customers nowadays. | r/technology | comment | r/technology | 2024-05-06 |
agreed, “better dead than red” is so hilarious to me because of that | r/technology | comment | r/technology | 2024-05-06 |
Honestly this whole fiasco is a fantastic opportunity for a somewhat larger content creator.
A "GOOGLE STOLE MY PHONE!" video would definitely spread around and cause some pains for Google, moreso than an individual lawsuit would anyway. | r/technology | comment | r/technology | 2024-05-06 |
Updating the terms isn't actually important. It would be theft not to return the property. Unless it isn't allowed to be shipped (IE: batter issues), they have to return it.
Not returning it could be rectified with a small claims lawsuit. I imagine most judges would not stand for theft of a device by a two trillion dollar company. | r/technology | comment | r/technology | 2024-05-06 |
You are purchasing a limited revocable license to use the product. Conditions apply. | r/technology | comment | r/technology | 2024-05-06 |
They did remove it in 2018 because in their words it was too vague. According to some workers it was because somehow it was costing them money and causing workers to organize. They did reintroduce it at the very end of their code of conduct in 2020 with the phrasing “…and remember, don’t be evil, and if you see something you think isn’t right — speak up!”
So it’s back now to some degree, but doesn’t change that they did remove it for 2 years | r/technology | comment | r/technology | 2024-05-06 |
Didn’t Ferrari get beat in court when someone challenged that also? And also Ford with the new Ford GT? Pretty sure in both cases the judges ruled that since the people bought their product it was theirs to do what they want with it. | r/technology | comment | r/technology | 2024-05-06 |
The shitty thing is, if you were to report google to any law enforcement agency nothing would likely happen. The only thing I could see coming out of it is a class action lawsuit. | r/technology | comment | r/technology | 2024-05-06 |
VIOLATES 'RIGHT TO REPAIR' LAWS | r/technology | comment | r/technology | 2024-05-06 |
What about small claims court? Anyone know if that would work? | r/technology | comment | r/technology | 2024-05-06 |
Ok, here's the thing.
If I use a third-party stylus in my Note 10+, and then my battery explodes, they don't get to steal my phone when I send it in for a repair. | r/technology | comment | r/technology | 2024-05-06 |
That is straight up not how rights work in most legal systems. | r/technology | comment | r/technology | 2024-05-06 |
So never ever buy a Pixel phone. Got it. | r/technology | comment | r/technology | 2024-05-06 |
No, it was never removed. It even has it's own Wikipedia article which disagrees with you: https://en.wikipedia.org/wiki/Don%27t_be_evil
The biggest change was removing it as their motto and putting it in their code of conduct. In 2018 it was moved from the preface of the COC to the last sentence.
and here's an article from 2019 showing a screenshot that it is in the code of conduct which contradicts what you say too: https://websites.uta.edu/digitaldialectic/2019/08/26/googles-employees-can-no-longer-identify-evil/
I worked there for 3 years and don't have a high opinion of them as an employer. But there's plenty of actual things to criticize them for without making things up. | r/technology | comment | r/technology | 2024-05-06 |
Don't be evil? | r/technology | comment | r/technology | 2024-05-06 |
Data. Mainly. | r/technology | comment | r/technology | 2024-05-06 |
Canary in the coalmine. | r/technology | comment | r/technology | 2024-05-06 |
Why is it every time someone says something's unAmerican, it turns out it's a good thing...? | r/technology | comment | r/technology | 2024-05-06 |
>It really is crazy
It's deliberate. Guess who profits from doing it. | r/technology | comment | r/technology | 2024-05-06 |
Serious question: is there any evidence that they have actually done this even one single time?
The article goes into some detail describing a hypothetical scenario in which Google might refuse to return a phone. But obviously this has never actually happened. If it had, then we would all know about it and would be talking about nothing else for weeks. | r/technology | comment | r/technology | 2024-05-06 |
Bet you $20 they will remove the non OEM parts, fix your phone and then sell it as a refurb to someone else | r/technology | comment | r/technology | 2024-05-06 |
If Ford were the only places allowed to service Ford vehicles, they might very well do this. As well as selling lift kits for 5x what they cost anywhere else. And deliberately designing their vehicles so they could only use Ford lift kits without being damaged. | r/technology | comment | r/technology | 2024-05-06 |
Google is a trash company. People need to stop supporting them any way they can. | r/technology | comment | r/technology | 2024-05-06 |
They have enough money they could keep you in court long enough till you can’t afford the case | r/technology | comment | r/technology | 2024-05-06 |
> I wonder if this was a truly insidious or just a really dumb oversight.
The version where this is insidious makes absolutely no sense. Everyone is panicking over an interpretation which Google has never used or endorsed. And while that interpretation would be anti-consumer, it would not actually be pro-Google. Google has no motivation to do this and it would not benefit them in any way.
It's fair and reasonable to be concerned that Google might do things that make them money at customers' expense. But this is just “what if Google did a thing that did not help them at all and made everyone mad, solely for the sake of evil and villainy?”. | r/technology | comment | r/technology | 2024-05-06 |
“Its not evil if we do it” | r/technology | comment | r/technology | 2024-05-06 |
This would be a matter for small claims - in which you *can't* have a lawyer represent you. So, no, you won't be paying $5k-10k for lawyers for your $1k phone. | r/technology | comment | r/technology | 2024-05-06 |
Doesn't apple care cover a shattered screen?
Why didn't you just come back the next day. "oops. Sorry, totes accidentally fell front first onto concrete. Fix it."
Also doesn't a damaged screen cost money to fix with apple care any way? Im not sure why i'd pay for insurance with such a high deductible. | r/technology | comment | r/technology | 2024-05-06 |
Fuck google. | r/technology | comment | r/technology | 2024-05-06 |
Wait so I can even be forking out additional money for the repair, and they still won't send my device back? This is just straight up theft and robbery. At least Asus will still return your device disassembled | r/technology | comment | r/technology | 2024-05-06 |
Good thing we have the likes of Louis Rossman. Fuck google and all other that pull shit like this. | r/technology | comment | r/technology | 2024-05-06 |
So Ford is going seize my car because I have a third part air freshener and generic branded oil filter?
Good went to shit when they stopped following ‘don’t be evil’ | r/technology | comment | r/technology | 2024-05-06 |
Actually you could probably file a police report for theft and then take Google to small claims court. Highly unlikely that they show up, so then you could have the judge place a lien on them and show up at their local office with a sheriff to take their furniture and computer monitors lol.
Wouldn't be the first time this has happened, either. (probably not to google tho) | r/technology | comment | r/technology | 2024-05-06 |
Not in California they f*cking wont lol | r/technology | comment | r/technology | 2024-05-06 |
Louis Rossman is the patron saint of righteous indignation at asshole tech companies. | r/technology | comment | r/technology | 2024-05-06 |
Samsung has the repair places to give them all the persons info and take the device apart to where it cannot be fixed if they find out that you fixed it yourself with non oem parts. Ifixit.com canceled their contract and several others have also. As far as in the USA we have the right to repair our own things and it’s against the law for them to do this. | r/technology | comment | r/technology | 2024-05-06 |
The uk got out remember ;) | r/technology | comment | r/technology | 2024-05-06 |
That’s illegal | r/technology | comment | r/technology | 2024-05-06 |
Ah shit! Foiled again! | r/technology | comment | r/technology | 2024-05-06 |
They obviously aren't gonna get "sued into the ground", your damage is your phone, that's the value you personally can sue for. Anything bigger would be a class action lawsuit (which people can't afford to fund) and they would just roll back and refund before that even would get to court | r/technology | comment | r/technology | 2024-05-06 |
kinda hard to remove the back when it's in 3,000 pieces though. | r/technology | comment | r/technology | 2024-05-06 |
*was
What's even worse than having it is removing it :p | r/technology | comment | r/technology | 2024-05-06 |
Tbf it was one crack going vertically. Not sure what the process is to repair a volume rocker, but common man if it requires the whole back to be replaced, then I don't know. | r/technology | comment | r/technology | 2024-05-06 |
heatgun + suction cup (also usually something to break up the glue) on the back to remove the back glass. | r/technology | comment | r/technology | 2024-05-06 |
Sure, Google's evil, and I'm not saying that they wouldn't do this thing on *moral* grounds. It just doesn't make any sense for them to do, wouldn't help them in any way, would make everyone mad, and if it had ever happened then it would be big news. | r/technology | comment | r/technology | 2024-05-06 |
All of them. Both the companies and consumers need to be reminded. | r/technology | comment | r/technology | 2024-05-06 |
Google has gone to complete shit. A company I once trusted and respected has almost nothing redeemable about it left | r/technology | comment | r/technology | 2024-05-06 |
You shouldn't buy Google hardware anyways. They come up with a new product, roll it out with a promise of perpetual support, then shut down that entire arm of the business on a regular basis.
Here's a list of all the products (killed by google)[https://killedbygoogle.com/] | r/technology | comment | r/technology | 2024-05-06 |
While that is true, unfortunately the corporations will pretend that they are entitled to it and do what they want, knowing that almost all customers will give in. Of course sooner or later (depending on the malice of their lawyers) they will be convicted for it, but by then they will have profited handsomely and will only pay small fines. | r/technology | comment | r/technology | 2024-05-06 |
So, they perform half of the service causing damage, may I venture to guess that they still intend to charge for such "service"? | r/technology | comment | r/technology | 2024-05-06 |
Whatever I fucking want, it's my device, I can do whatever I want with it and nobody has the right to steal it from me. | r/technology | comment | r/technology | 2024-05-06 |
Asus says oh your warranty is void due to x reason, if you say no Asus charges you shipping back and their terms and conditions says that they may send it back in pieces. | r/technology | comment | r/technology | 2024-05-06 |
Consumer: my lord is that legal?
Google: I will make it legal. | r/technology | comment | r/technology | 2024-05-06 |
ACCC has entered the chat. | r/technology | comment | r/technology | 2024-06-06 |
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i just want a smartless tv with no ai bullshit. a regular tv. | r/technology | comment | r/technology | 2024-04-06 |
Pretty soon low end tvs will just be at home billboards, | r/technology | comment | r/technology | 2024-05-06 |
Omg that is exactly what I wanted! Faster AI in my TV! Yay! | r/technology | comment | r/technology | 2024-05-06 |
They're talking about image processing "AI" which is already in TVs rather than ChatGPT. | r/technology | comment | r/technology | 2024-05-06 |
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He didn't specify which Linux distro, but posted a link to another article about installing Mint. | r/technology | comment | r/technology | 2024-05-06 |
Forget everything... Just install Linux. | r/technology | comment | r/technology | 2024-05-06 |
absolutely not, windows is terrible to develop without WSL | r/technology | comment | r/technology | 2024-05-06 |
You can change your PC today, but Windows 10 will still be as safe was Windows ever until late next year. | r/technology | comment | r/technology | 2024-05-06 |
r/technology | post | r/technology | 2024-04-06 |
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As an AT&T customer ..... OMFG THEY SUCK SO BAD!!!! | r/technology | comment | r/technology | 2024-05-06 |
Welp, now I know I don't call many people. Have Verizon and had no idea. | r/technology | comment | r/technology | 2024-05-06 |
Are you the sole person doing all those presidential surveys with your landline? | r/technology | comment | r/technology | 2024-05-06 |
We have several areas around us that have full 5ge and won’t load a single web page. Their LTE never did this and was very fast. I’m on employer 25% discount and not sure the others are any better in this area so I just put up with it. | r/technology | comment | r/technology | 2024-05-06 |
Yep, I’m very familiar with having 2-3 bars of 5Ge and getting no data throughput at all. | r/technology | comment | r/technology | 2024-05-06 |
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The irony is it costs them absolutely nothing. We all have hardware dedicated to it, and the OS has tons of options to encrypt data built in. Like, it's not even an inconvenience while they're developing the application.
I agree they'll charge users more. But this is just disgusting. | r/technology | comment | r/technology | 2024-05-06 |
He wants Microsoft to recall the Recall feature, but think Microsoft will ship the product as is because removing the Recall feature will take away the selling point of Copilot+ PC. | r/technology | comment | r/technology | 2024-05-06 |
This whole rollout feels like the second best time in history to invest in Apple. | r/technology | comment | r/technology | 2024-05-06 |
Most companies are tripping over themselves to give their data to AI companies or having nVidia set up high performance computing racks for any number of tasks. You can see stories of media, biotechnology, banking etc creating AI teams and I'd argue they handle some pretty sensitive data so the ones with the most to lose are also making the biggest moves. OP is about Microsoft so the argument that companies with sensitive data won't just go all in on bad security practices to facilitate AI goes out the window.
The training process will be continuous, with a next version model always being trained even if they have a trained one currently in use. Or they are implementing Retrieval Augmented Generation llms that can refer to a private database such as a bank's chatbot teller able to touch real financial information.
Either way, these systems being hooked up to a live internet creates a risk that directly complicates secure computing implementations. Measures like segmenting data, restricted scope of access, and encryption at risk aren't compatible with these AI's basic requirements for operation. | r/technology | comment | r/technology | 2024-05-06 |
I’m sure they have it disabled on the corporate computers lol | r/technology | comment | r/technology | 2024-05-06 |
If this doesn't convince you to switch over to Linux, then I don't know what else you need. | r/technology | comment | r/technology | 2024-05-06 |
I imagine the legal team at Microsoft has been screaming that AI Recall is a huge GDPR nuke just waiting to explode on them. | r/technology | comment | r/technology | 2024-05-06 |
Ask Nutella if he will have this recall crap enabled on his computers | r/technology | comment | r/technology | 2024-05-06 |
I have a sinking feeling that the team’s response was “we won’t release it in Europe. Chill” not realizing that GDPR follows people wherever they go. | r/technology | comment | r/technology | 2024-05-06 |
huh, microsoft, security, in the same sentence? Shows MS is still making sure that's not a legit sentence. Record still going strong since windows 3.1 | r/technology | comment | r/technology | 2024-05-06 |
Wait, weren’t all the shills telling everyone it would be encrypted and completely local so it was safe? | r/technology | comment | r/technology | 2024-05-06 |
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