age
int64
10
64
gender
stringclasses
3 values
security_no
stringlengths
7
8
region_category
stringclasses
3 values
membership_category
stringclasses
6 values
joining_date
stringlengths
10
10
joined_through_referral
stringclasses
3 values
referral_id
stringlengths
4
11
preferred_offer_types
stringclasses
3 values
medium_of_operation
stringclasses
4 values
internet_option
stringclasses
3 values
last_visit_time
stringlengths
7
8
days_since_last_login
int64
-999
26
avg_time_spent
float64
-2,814.11
3.24k
avg_transaction_value
float64
800
99.9k
avg_frequency_login_days
stringlengths
1
12
points_in_wallet
float64
-760.66
2.07k
used_special_discount
stringclasses
2 values
offer_application_preference
stringclasses
2 values
past_complaint
stringclasses
2 values
complaint_status
stringclasses
5 values
feedback
stringclasses
9 values
churn_risk_score
int64
0
1
26
M
CYNNFT4
null
Gold Membership
05-05-2016
Yes
CID16573
Gift Vouchers/Coupons
?
Mobile_Data
15:29:40
23
64.47
38,461.04
5
714.81
No
Yes
Yes
No Information Available
Poor Product Quality
1
11
M
IM13A0U
Village
Silver Membership
20-01-2016
?
CID59523
Gift Vouchers/Coupons
Smartphone
Mobile_Data
11:15:52
15
964.343309
66,019.11
4
737.65
Yes
No
Yes
Solved in Follow-up
Reasonable Price
0
32
M
CXX472Z
City
Premium Membership
05-06-2016
No
xxxxxxxx
Credit/Debit Card Offers
Desktop
Mobile_Data
9:41:35
13
94.69
47,668.93
Error
841.03
No
Yes
No
Not Applicable
Quality Customer Care
0
22
M
2TDZD22
City
Silver Membership
27-07-2016
Yes
CID15903
Gift Vouchers/Coupons
Both
Fiber_Optic
1:45:09
-999
300.97
8,806.96
21
728.04
No
Yes
Yes
Unsolved
Poor Customer Service
0
64
M
1MTP1E4
City
Gold Membership
15-09-2017
Yes
CID2697
Credit/Debit Card Offers
Both
Mobile_Data
14:34:27
14
462.05
28,356.43
4
757.34
No
Yes
No
Not Applicable
Products always in Stock
0
59
M
3MNX5GL
City
Basic Membership
25-02-2016
No
xxxxxxxx
Without Offers
Smartphone
Fiber_Optic
2:35:41
14
134.79
16,289.49
14
1,099.477062
Yes
No
No
Not Applicable
Poor Customer Service
1
50
M
VOOLNX5
Town
Silver Membership
04-11-2015
No
xxxxxxxx
Without Offers
Desktop
Mobile_Data
9:50:09
9
396.49
63,857.31
11
787.44
Yes
Yes
No
Not Applicable
Quality Customer Care
0
23
M
B7UXLZ0
Town
Basic Membership
28-02-2015
No
xxxxxxxx
Without Offers
Desktop
Fiber_Optic
22:28:42
12
79.79
22,045.48
26
null
Yes
No
Yes
Unsolved
Poor Website
1
59
M
RUGMRIQ
City
Premium Membership
05-08-2017
No
xxxxxxxx
Credit/Debit Card Offers
Smartphone
Wi-Fi
23:04:16
7
283.82
24,272.38
11
773.31
No
Yes
No
Not Applicable
No reason specified
0
40
M
9RMGH09
City
Premium Membership
29-03-2017
No
xxxxxxxx
Gift Vouchers/Coupons
Desktop
Mobile_Data
21:48:40
14
230.59
39,068.54
-3.406843317
765.78
No
Yes
No
Not Applicable
Poor Product Quality
0
24
M
L18JZ72
Town
No Membership
01-06-2015
No
xxxxxxxx
Gift Vouchers/Coupons
?
Mobile_Data
3:46:16
12
225.2
19,082.89
3.324665363
587.12
Yes
No
No
Not Applicable
Too many ads
1
10
M
V82V6NI
City
Gold Membership
08-12-2015
No
xxxxxxxx
Credit/Debit Card Offers
Desktop
Wi-Fi
10:09:58
-999
212.13
36,726.83
20
744.24
Yes
No
Yes
Unsolved
Poor Website
0
53
F
7AH2J0Y
Town
Basic Membership
01-02-2016
No
xxxxxxxx
Gift Vouchers/Coupons
?
Fiber_Optic
19:43:52
6
36.87
18,897.7
Error
null
No
Yes
No
Not Applicable
Poor Website
1
51
M
79WN1U5
City
Basic Membership
08-09-2017
?
CID20198
Without Offers
Smartphone
Fiber_Optic
14:16:26
-999
30.38
39,850.11
12
653.8
Yes
No
No
Not Applicable
Poor Customer Service
1
40
M
S9AG1KP
City
Gold Membership
23-12-2016
Yes
CID8979
Without Offers
Desktop
Mobile_Data
5:44:27
19
123.48
60,742.39
2
1,351.487063
Yes
No
No
Not Applicable
Quality Customer Care
0
64
F
0V4LMVI
City
No Membership
11-02-2016
No
xxxxxxxx
Gift Vouchers/Coupons
Desktop
Wi-Fi
11:37:02
13
87.81
4,044.79
26
541.59
No
Yes
Yes
No Information Available
Poor Website
1
14
M
N3U2XGF
Village
Gold Membership
07-02-2016
No
xxxxxxxx
Credit/Debit Card Offers
Smartphone
Mobile_Data
0:04:12
12
440.79
13,741.38
10
770.02
No
Yes
No
Not Applicable
No reason specified
0
22
F
OX022QQ
Village
Premium Membership
20-11-2017
No
xxxxxxxx
Gift Vouchers/Coupons
Smartphone
Wi-Fi
2:22:57
18
135.22
35,750.01
5
713.24
Yes
No
Yes
No Information Available
Reasonable Price
0
11
M
JAIKZHJ
Town
Basic Membership
15-04-2015
No
xxxxxxxx
Gift Vouchers/Coupons
?
Mobile_Data
23:08:43
12
34.22
1,197.02
18
310.291626
No
Yes
Yes
Solved in Follow-up
Too many ads
1
56
F
QZYKLVL
Town
Gold Membership
02-01-2017
?
CID27832
Without Offers
Smartphone
Wi-Fi
18:29:41
20
123.63
22,509.49
28
758.03
No
Yes
No
Not Applicable
Poor Website
0
15
F
86B4UKS
null
Silver Membership
03-08-2017
Yes
CID21731
Without Offers
?
Wi-Fi
2:50:04
6
36.66
16,641.73
8
611.57
No
Yes
Yes
Solved
Poor Product Quality
1
22
F
FL455DJ
null
Silver Membership
06-12-2017
No
xxxxxxxx
Credit/Debit Card Offers
Desktop
Wi-Fi
7:29:07
14
32.61
29,449.77
5
749.38
No
Yes
No
Not Applicable
Too many ads
0
63
M
P1T3ZM6
Town
Silver Membership
02-01-2017
Yes
CID18249
Without Offers
Smartphone
Wi-Fi
0:00:58
20
178.67
47,097.44
17
null
Yes
No
Yes
Unsolved
Poor Customer Service
0
29
F
4UWQ0UG
Town
Platinum Membership
01-12-2016
No
xxxxxxxx
Without Offers
Both
Fiber_Optic
6:40:24
10
203.42
45,591.18
8
705.32
Yes
Yes
Yes
Solved in Follow-up
Poor Website
0
41
M
GOOCDWM
Village
Basic Membership
18-06-2015
?
CID16285
Credit/Debit Card Offers
Desktop
Wi-Fi
15:42:23
11
80.85
16,295.59
20
672.53
Yes
No
No
Not Applicable
Poor Product Quality
1
39
F
SJ2QYW0
Village
Silver Membership
13-11-2017
Yes
CID6567
Gift Vouchers/Coupons
Smartphone
Wi-Fi
10:07:29
22
55.6
48,263.12
9
763.09
Yes
No
Yes
Solved in Follow-up
No reason specified
0
22
F
4RGK4DL
Village
Platinum Membership
24-09-2017
No
xxxxxxxx
Credit/Debit Card Offers
Both
Wi-Fi
8:52:16
20
289.21
75,092.08
18
812.05
Yes
No
No
Not Applicable
Products always in Stock
0
21
M
8KWK05Y
Town
No Membership
11-02-2016
Yes
xxxxxxxx
Gift Vouchers/Coupons
Smartphone
Fiber_Optic
18:28:44
12
459.75
30,514.22
27
636.94
Yes
No
No
Not Applicable
Too many ads
1
46
M
QA9SAYM
Village
Premium Membership
10-11-2015
Yes
CID29011
Credit/Debit Card Offers
Desktop
Mobile_Data
4:38:14
13
109.21
22,608.39
6
754.36
Yes
No
No
Not Applicable
No reason specified
0
62
M
J90MX83
City
No Membership
20-07-2015
Yes
CID10299
Without Offers
Desktop
Wi-Fi
4:48:46
12
30.64
16,321.11
12
666.88
Yes
No
No
Not Applicable
Poor Customer Service
1
54
M
IXXOQ1W
Town
Basic Membership
18-04-2016
No
xxxxxxxx
Gift Vouchers/Coupons
Desktop
Fiber_Optic
13:38:07
10
83.14
14,207.44
7
525.25
No
Yes
Yes
No Information Available
Poor Customer Service
1
23
F
LZ5N8ZK
City
Gold Membership
16-05-2017
?
CID50191
Gift Vouchers/Coupons
Smartphone
Wi-Fi
20:16:26
17
1,132.761137
3,137.18
29
675.77
Yes
No
No
Not Applicable
No reason specified
1
56
M
LXRNDCI
null
Silver Membership
05-07-2017
No
xxxxxxxx
Credit/Debit Card Offers
?
Fiber_Optic
23:31:04
6
390.42
38,009.37
19
1,444.316107
No
Yes
Yes
Solved
Poor Product Quality
1
30
M
7K248KZ
Town
Platinum Membership
05-11-2015
No
xxxxxxxx
Credit/Debit Card Offers
Desktop
Fiber_Optic
13:31:13
7
40.71
12,374.11
14
1,137.447478
No
Yes
No
Not Applicable
Poor Product Quality
0
48
M
2IUC7KE
Town
No Membership
21-07-2016
Yes
CID21998
Gift Vouchers/Coupons
Desktop
Wi-Fi
18:54:36
9
70.26
11,343.67
15
692.62
Yes
No
No
Not Applicable
Poor Website
1
59
F
SUXT8JF
Town
Basic Membership
24-09-2017
Yes
CID61169
Without Offers
Desktop
Wi-Fi
18:45:44
18
32.91
25,491.85
11
604.42
No
Yes
Yes
Solved
Poor Website
1
34
F
7W9FX4J
Town
Basic Membership
25-08-2016
Yes
CID14753
Credit/Debit Card Offers
Desktop
Fiber_Optic
9:02:40
13
167.06
47,246.46
26
297.022143
Yes
No
Yes
Unsolved
Too many ads
1
10
F
X28WAWM
Town
Platinum Membership
06-05-2017
Yes
CID55096
Without Offers
Desktop
Wi-Fi
11:44:04
20
102.47
46,897.47
24
741.77
No
Yes
Yes
No Information Available
Poor Product Quality
0
37
F
LG3ZQ22
Village
Gold Membership
14-09-2016
Yes
CID46552
Without Offers
Smartphone
Fiber_Optic
18:01:46
16
642.17
22,080.15
23
null
No
Yes
No
Not Applicable
No reason specified
1
48
M
RADZWYF
Village
Premium Membership
17-02-2016
No
xxxxxxxx
Gift Vouchers/Coupons
Desktop
Fiber_Optic
5:08:16
16
54.64
69,293.54
11
268.132092
No
Yes
Yes
Solved
Reasonable Price
0
41
M
790VFZO
Village
Basic Membership
22-04-2017
?
CID40727
Gift Vouchers/Coupons
Desktop
Wi-Fi
22:31:16
21
33.07
10,665.89
12
501.01
Yes
No
Yes
Solved
Too many ads
1
58
F
6JYS672
City
No Membership
10-06-2017
No
xxxxxxxx
Gift Vouchers/Coupons
Smartphone
Wi-Fi
0:46:12
21
107.41
17,361.06
9
518.25
Yes
No
No
Not Applicable
No reason specified
1
25
F
QQZM1V1
Town
Basic Membership
08-08-2017
?
CID4682
Without Offers
Smartphone
Mobile_Data
9:17:45
19
107.56
12,214.5
5
null
Yes
No
No
Not Applicable
No reason specified
1
39
F
XW43EXM
Town
Silver Membership
11-05-2017
?
CID60546
Credit/Debit Card Offers
Smartphone
Fiber_Optic
0:28:28
3
-787.952509
32,566.12
Error
669.09
Yes
No
Yes
Solved in Follow-up
Poor Product Quality
1
58
M
J08I3X6
Town
Basic Membership
27-05-2016
No
xxxxxxxx
Credit/Debit Card Offers
Smartphone
Fiber_Optic
13:43:18
15
126.76
48,736.85
Error
688.03
No
Yes
No
Not Applicable
Too many ads
1
20
F
SUN0IAQ
City
Silver Membership
11-04-2015
No
xxxxxxxx
Gift Vouchers/Coupons
Both
Mobile_Data
22:02:00
-999
239.34
27,524.48
23
715.91
Yes
No
No
Not Applicable
No reason specified
1
46
F
3E5EN1E
Town
Silver Membership
23-06-2017
No
xxxxxxxx
Gift Vouchers/Coupons
Desktop
Mobile_Data
19:04:13
8
70.81
19,890.9
29
774.12
Yes
No
No
Not Applicable
Poor Customer Service
0
10
F
A4NRJKU
City
Gold Membership
10-04-2016
No
xxxxxxxx
Gift Vouchers/Coupons
Desktop
Mobile_Data
9:47:54
-999
-757.224015
4,082.63
19
702.2
No
Yes
No
Not Applicable
Poor Website
1
14
F
VHO5M7B
Town
Gold Membership
26-01-2017
Yes
CID20697
Gift Vouchers/Coupons
Desktop
Fiber_Optic
17:05:09
17
61.85
3,916.42
26
789.4
Yes
No
Yes
Solved
Too many ads
0
43
M
P43PPW8
City
Basic Membership
16-12-2016
No
xxxxxxxx
Without Offers
Smartphone
Mobile_Data
16:11:06
15
163.38
11,861.72
11
600.28
No
Yes
Yes
Solved
No reason specified
1
56
M
7QAR7WT
Town
Platinum Membership
23-08-2017
No
xxxxxxxx
Without Offers
Desktop
Wi-Fi
13:59:49
2
116.58
31,748.43
21
762.24
Yes
No
No
Not Applicable
Poor Product Quality
0
10
F
WQY8JJ4
Village
No Membership
29-05-2017
?
CID47657
Gift Vouchers/Coupons
Desktop
Fiber_Optic
12:25:34
14
32.17
6,132.41
12
629.15
Yes
No
Yes
Unsolved
Too many ads
1
32
F
MQ1B751
Town
Gold Membership
28-03-2016
Yes
CID12149
Without Offers
Smartphone
Wi-Fi
4:57:07
22
1,213.561535
42,948.67
24
1,139.663532
No
Yes
Yes
Solved in Follow-up
Poor Customer Service
1
35
M
KDTGE4O
City
Premium Membership
27-03-2016
?
CID55366
Gift Vouchers/Coupons
Smartphone
Wi-Fi
23:36:58
17
34.82
40,012.47
17
798.08
No
Yes
Yes
Solved in Follow-up
Poor Customer Service
0
39
M
IN7V4QC
City
Premium Membership
08-07-2016
Yes
CID55093
Without Offers
Both
Mobile_Data
12:43:24
6
373.23
22,745.44
5
707.01
No
Yes
Yes
Unsolved
No reason specified
0
34
F
6ACEDNA
City
Basic Membership
13-12-2017
?
CID54091
Gift Vouchers/Coupons
Desktop
Mobile_Data
6:55:50
11
75.59
4,109.29
25
622.53
No
Yes
No
Not Applicable
Poor Product Quality
1
31
M
QAA8QJ0
Town
No Membership
04-01-2017
No
xxxxxxxx
Without Offers
Desktop
Wi-Fi
23:54:11
22
46.67
10,134.14
29
null
No
Yes
Yes
Solved
Poor Customer Service
1
28
F
7XGR7BT
Village
Gold Membership
26-02-2017
Yes
xxxxxxxx
Credit/Debit Card Offers
Smartphone
Fiber_Optic
18:18:38
21
115.78
13,417.58
15
626.29
No
Yes
Yes
No Information Available
No reason specified
1
10
M
MA84XFF
null
Basic Membership
01-04-2016
No
xxxxxxxx
Without Offers
Both
Wi-Fi
22:48:52
9
280.64
12,650.34
26
616.64
No
Yes
No
Not Applicable
Poor Website
1
47
F
95IIX92
Town
Platinum Membership
04-11-2016
No
xxxxxxxx
Credit/Debit Card Offers
Desktop
Mobile_Data
18:06:24
24
65.46
77,235.68
Error
723.12
Yes
No
No
Not Applicable
User Friendly Website
0
52
F
WL0TN5T
Town
Basic Membership
16-12-2017
Yes
CID33366
Credit/Debit Card Offers
Smartphone
Fiber_Optic
4:59:33
17
415.23
43,379.03
9
null
Yes
Yes
No
Not Applicable
Poor Website
1
35
M
HXEYFTD
City
No Membership
05-01-2015
?
CID43535
Without Offers
Smartphone
Mobile_Data
6:56:28
7
122.17
29,334.22
22
635.65
No
Yes
No
Not Applicable
Poor Website
1
45
M
TQ2XFW6
City
No Membership
25-04-2017
No
xxxxxxxx
Gift Vouchers/Coupons
Desktop
Wi-Fi
3:10:48
13
48.99
22,418.47
20
1,118.636582
Yes
No
No
Not Applicable
Poor Product Quality
0
58
F
FOKIH2H
Town
Basic Membership
01-02-2017
Yes
CID46995
Without Offers
Smartphone
Mobile_Data
9:58:19
15
639.71
12,017.72
22
903.564844
No
Yes
Yes
Solved in Follow-up
Poor Customer Service
1
38
F
AYMAAYG
City
No Membership
04-07-2015
Yes
CID37362
Gift Vouchers/Coupons
Smartphone
Mobile_Data
1:07:44
3
240.77
29,617.18
21
181.214885
Yes
Yes
Yes
No Information Available
Poor Website
1
56
M
AHOAZRX
Town
Gold Membership
30-11-2015
Yes
xxxxxxxx
Gift Vouchers/Coupons
Desktop
Fiber_Optic
1:06:41
-999
68.68
8,321.6
13
619.1
No
Yes
No
Not Applicable
No reason specified
1
24
M
I1B235J
Town
Gold Membership
19-06-2015
Yes
CID28488
Credit/Debit Card Offers
Smartphone
Mobile_Data
8:22:31
17
326
38,322.7
10
712.39
Yes
No
Yes
Unsolved
Too many ads
0
46
M
KUL1NO1
City
Premium Membership
08-01-2017
No
xxxxxxxx
Without Offers
Desktop
Wi-Fi
16:01:31
7
-1,107.873372
40,462.52
8
731.41
Yes
No
No
Not Applicable
Poor Customer Service
0
61
F
EDZU8UI
Town
Silver Membership
27-01-2017
No
xxxxxxxx
Gift Vouchers/Coupons
Smartphone
Mobile_Data
5:19:17
15
255.45
30,950.67
22
761.79
Yes
No
No
Not Applicable
Too many ads
0
28
M
P38BARG
Town
Basic Membership
26-02-2016
Yes
CID59444
Credit/Debit Card Offers
Both
Wi-Fi
3:19:13
12
563.28
47,648.3
22
652.41
No
Yes
Yes
No Information Available
Too many ads
1
28
M
4PUEB94
City
No Membership
04-11-2017
No
xxxxxxxx
Without Offers
Smartphone
Wi-Fi
16:42:18
9
75
18,651.9
44.79363056
715.71
No
Yes
Yes
Solved
Poor Product Quality
1
37
M
VIQRSCT
null
No Membership
27-02-2016
No
xxxxxxxx
Gift Vouchers/Coupons
Both
Mobile_Data
0:21:20
24
-662.683912
27,850.85
19
686.29
No
Yes
Yes
No Information Available
Poor Customer Service
1
53
M
MXT39Q8
Town
Platinum Membership
10-06-2015
Yes
CID58492
Gift Vouchers/Coupons
Smartphone
Mobile_Data
3:46:33
5
-189.733138
66,344.19
6
809.6
Yes
Yes
No
Not Applicable
Reasonable Price
0
49
F
NCESTB5
City
Basic Membership
04-08-2017
Yes
CID5204
Gift Vouchers/Coupons
Desktop
Fiber_Optic
7:53:05
17
34.9
23,994.99
27
null
No
Yes
No
Not Applicable
Too many ads
1
58
M
7RH8NUW
Village
Gold Membership
03-04-2016
Yes
CID40118
Without Offers
Desktop
Mobile_Data
7:40:28
10
31.06
12,642.94
Error
793.04
No
Yes
Yes
Solved
Poor Product Quality
0
40
F
J53ETV3
City
Silver Membership
08-02-2017
No
xxxxxxxx
Gift Vouchers/Coupons
?
Mobile_Data
2:22:24
12
53.83
25,340.85
5
null
Yes
No
No
Not Applicable
No reason specified
0
41
M
7QSE75F
Village
Gold Membership
14-11-2016
No
xxxxxxxx
Gift Vouchers/Coupons
Smartphone
Mobile_Data
2:57:55
20
30.67
25,889.25
20
747.44
Yes
No
No
Not Applicable
Too many ads
0
14
F
3Q0K69D
Town
Silver Membership
19-03-2015
?
CID8059
Gift Vouchers/Coupons
Smartphone
Wi-Fi
20:49:36
15
346.28
31,945.64
27
1,001.574703
No
Yes
Yes
No Information Available
Poor Customer Service
0
57
F
CGQXCZR
City
Premium Membership
17-11-2015
No
xxxxxxxx
Credit/Debit Card Offers
Desktop
Mobile_Data
18:39:27
21
311.11
5,138.71
13
706.55
Yes
No
No
Not Applicable
Poor Product Quality
0
15
F
WH7LOM7
null
No Membership
27-11-2017
Yes
CID34691
Credit/Debit Card Offers
Smartphone
Fiber_Optic
4:37:54
8
1,172.520222
26,584.95
17
500.17
No
Yes
Yes
Unsolved
Poor Product Quality
1
39
M
365NG9Q
null
Gold Membership
07-04-2016
No
xxxxxxxx
Gift Vouchers/Coupons
Desktop
Wi-Fi
6:19:12
11
74.18
5,803.43
20
793
Yes
No
No
Not Applicable
No reason specified
0
33
F
F0JMFNN
City
Gold Membership
28-07-2017
Yes
CID19579
Credit/Debit Card Offers
?
Mobile_Data
16:26:25
12
49.66
8,748.72
9
1,069.596472
No
Yes
No
Not Applicable
No reason specified
0
44
F
SLBJRID
City
Silver Membership
06-08-2017
Yes
CID45403
Without Offers
Smartphone
Fiber_Optic
14:18:54
10
109.32
26,225.76
6
642.86
Yes
No
No
Not Applicable
Poor Product Quality
1
30
F
2AKC57A
City
Premium Membership
20-03-2016
No
xxxxxxxx
Credit/Debit Card Offers
Desktop
Mobile_Data
21:16:37
19
40.65
8,827.68
25
null
No
Yes
Yes
Solved in Follow-up
No reason specified
0
59
F
61CQEZ7
City
Gold Membership
15-08-2016
No
xxxxxxxx
Gift Vouchers/Coupons
?
Wi-Fi
2:04:52
19
343.68
83,286.17
6
833.93
No
Yes
No
Not Applicable
Quality Customer Care
0
11
F
2CXO1VI
null
Gold Membership
14-06-2016
Yes
xxxxxxxx
Gift Vouchers/Coupons
Smartphone
Mobile_Data
16:41:05
18
30.74
16,630.24
18
468.474788
No
Yes
Yes
Solved in Follow-up
Too many ads
0
14
M
HLSBZ64
Town
Gold Membership
10-07-2015
?
CID58219
Credit/Debit Card Offers
Smartphone
Mobile_Data
18:56:47
11
552.65
12,485.02
29
null
No
Yes
Yes
Unsolved
Too many ads
1
19
F
BW3OFFV
Town
Gold Membership
06-03-2015
?
CID16066
Gift Vouchers/Coupons
Desktop
Mobile_Data
6:15:50
9
1,281.571729
5,276.68
8
720.89
No
Yes
No
Not Applicable
Poor Customer Service
0
46
M
02P19MI
Village
Platinum Membership
01-10-2015
?
CID11577
Without Offers
?
Fiber_Optic
17:06:24
16
434.67
55,851.59
8
784.78
No
Yes
No
Not Applicable
User Friendly Website
0
19
M
3IHFQR8
Town
Basic Membership
21-11-2016
Yes
CID20591
Without Offers
Smartphone
Fiber_Optic
4:17:02
13
1,647.988166
29,350.48
18
118.168569
Yes
Yes
Yes
Solved
No reason specified
1
39
F
XLYWGLH
Town
Premium Membership
16-11-2015
Yes
CID6392
Without Offers
?
Fiber_Optic
9:44:14
13
731.09
28,680.21
6
755.13
No
Yes
No
Not Applicable
Too many ads
0
23
M
NKTHTZ1
Town
Premium Membership
03-07-2015
No
xxxxxxxx
Gift Vouchers/Coupons
?
Mobile_Data
23:32:26
10
183.84
3,201.04
14
755.73
No
Yes
Yes
Solved
No reason specified
0
14
F
TEG7WKS
null
No Membership
05-11-2016
Yes
CID34959
Gift Vouchers/Coupons
Desktop
Wi-Fi
8:06:02
20
47.05
28,694.19
10
529.74
Yes
No
Yes
Unsolved
Poor Customer Service
1
59
F
DVDDVXE
Town
No Membership
09-03-2017
No
xxxxxxxx
Without Offers
?
Wi-Fi
17:53:03
14
112.8
48,800.93
25
694.89
Yes
No
Yes
Solved
Poor Customer Service
1
22
F
LGVR6KU
Town
No Membership
05-02-2016
No
xxxxxxxx
Without Offers
Smartphone
Fiber_Optic
13:44:16
5
31.77
28,410.58
9
711.61
Yes
No
No
Not Applicable
Poor Customer Service
1
50
M
8AZKFAO
Town
Silver Membership
09-02-2015
No
xxxxxxxx
Credit/Debit Card Offers
Smartphone
Mobile_Data
20:05:18
7
481.17
17,554.98
11
674.57
Yes
Yes
No
Not Applicable
Poor Customer Service
1
21
M
R23AH25
Town
Gold Membership
22-01-2015
Yes
CID34263
Credit/Debit Card Offers
Desktop
Wi-Fi
15:17:41
6
67.94
29,126.37
10
null
No
Yes
Yes
Solved in Follow-up
User Friendly Website
0
42
F
G1P0UX4
Town
Silver Membership
31-07-2017
No
xxxxxxxx
Credit/Debit Card Offers
Desktop
Mobile_Data
9:43:00
23
30.7
20,781.95
18
742.76
No
Yes
No
Not Applicable
Quality Customer Care
0
43
F
W28TTKZ
null
Gold Membership
25-12-2015
Yes
CID20507
Credit/Debit Card Offers
Smartphone
Fiber_Optic
6:09:09
5
593.85
21,743.72
27
702.63
Yes
No
Yes
Unsolved
Poor Website
1
56
F
DMOWMQN
City
Silver Membership
27-05-2015
No
xxxxxxxx
Without Offers
Both
Mobile_Data
9:38:31
15
221.38
9,680.42
12
714.93
No
Yes
Yes
Solved
Poor Customer Service
0