age
int64
10
64
gender
stringclasses
3 values
security_no
stringlengths
7
8
region_category
stringclasses
3 values
membership_category
stringclasses
6 values
joining_date
stringlengths
10
10
joined_through_referral
stringclasses
3 values
referral_id
stringlengths
4
11
preferred_offer_types
stringclasses
3 values
medium_of_operation
stringclasses
4 values
internet_option
stringclasses
3 values
last_visit_time
stringlengths
7
8
days_since_last_login
int64
-999
26
avg_time_spent
float64
-2,814.11
3.24k
avg_transaction_value
float64
800
99.9k
avg_frequency_login_days
stringlengths
1
12
points_in_wallet
float64
-760.66
2.07k
used_special_discount
stringclasses
2 values
offer_application_preference
stringclasses
2 values
past_complaint
stringclasses
2 values
complaint_status
stringclasses
5 values
feedback
stringclasses
9 values
churn_risk_score
int64
0
1
62
M
V2FJ8UU
Town
No Membership
19-05-2015
Yes
CID48823
Without Offers
Both
Mobile_Data
20:26:17
12
590.64
40,030.42
5
113.323951
Yes
Yes
Yes
Solved in Follow-up
No reason specified
1
37
M
XVJ5XHP
Town
Basic Membership
14-08-2015
?
CID30665
Without Offers
Both
Wi-Fi
4:26:33
10
361.6
13,623.62
23
610.17
Yes
Yes
No
Not Applicable
Poor Product Quality
1
48
M
MGOHY49
City
No Membership
02-06-2015
Yes
CID16121
Gift Vouchers/Coupons
Desktop
Fiber_Optic
5:40:28
16
69.77
4,276.63
20
537.39
No
Yes
Yes
Solved in Follow-up
Too many ads
1
38
M
TVZRNKN
City
Gold Membership
24-10-2015
Yes
CID50297
Credit/Debit Card Offers
Smartphone
Wi-Fi
22:06:41
13
625.67
1,741.49
18
718.17
Yes
Yes
No
Not Applicable
Poor Product Quality
0
30
M
REPEDEA
Town
No Membership
15-04-2015
No
xxxxxxxx
Without Offers
Smartphone
Mobile_Data
0:38:49
11
294.48
11,683.75
11
696.22
Yes
Yes
No
Not Applicable
Too many ads
1
41
F
8PCKFD2
Town
No Membership
04-09-2017
No
xxxxxxxx
Without Offers
Both
Fiber_Optic
14:44:31
2
1,486.892277
35,736.8
11
697.54
Yes
Yes
No
Not Applicable
No reason specified
1
39
M
59MMPC7
Town
Premium Membership
07-08-2015
Yes
CID53739
Gift Vouchers/Coupons
Desktop
Wi-Fi
5:31:02
12
599.58
59,633.43
17
null
Yes
No
Yes
Solved in Follow-up
User Friendly Website
0
53
M
AVA8HOR
null
Basic Membership
24-05-2015
Yes
CID12113
Without Offers
Smartphone
Wi-Fi
4:33:56
17
36.45
4,433.26
11
658.75
Yes
No
Yes
Unsolved
Poor Customer Service
1
40
M
5ERSJZ4
Town
Silver Membership
07-11-2016
Yes
CID54322
Credit/Debit Card Offers
Desktop
Wi-Fi
5:12:50
17
85.47
48,340
29
701
No
Yes
No
Not Applicable
Poor Customer Service
1
20
M
AUVLL0D
City
Basic Membership
08-07-2015
Yes
CID16433
Without Offers
Desktop
Mobile_Data
0:44:59
14
30.51
29,064.49
25
669.64
Yes
No
Yes
No Information Available
Poor Product Quality
1
37
M
LBCZOSS
City
Silver Membership
22-07-2016
Yes
CID31886
Gift Vouchers/Coupons
Both
Fiber_Optic
14:46:14
15
1,682.53
17,640.23
-12.98924753
1,081.058529
No
Yes
No
Not Applicable
No reason specified
0
29
M
6FMAC6U
Village
Premium Membership
21-03-2017
Yes
CID29105
Credit/Debit Card Offers
?
Wi-Fi
15:55:43
16
278.26
23,895.08
8
796.05
Yes
No
No
Not Applicable
Reasonable Price
0
33
M
FR8H4TG
null
Silver Membership
04-11-2016
Yes
CID27710
Gift Vouchers/Coupons
Desktop
Fiber_Optic
22:31:28
12
31.94
76,738.82
16
188.550934
No
Yes
No
Not Applicable
Products always in Stock
0
38
F
53SHM93
City
Gold Membership
25-04-2016
No
xxxxxxxx
Gift Vouchers/Coupons
Both
Wi-Fi
11:31:33
16
249.63
38,844.39
12
600.47
No
Yes
No
Not Applicable
Too many ads
1
34
M
A0KYSWF
City
No Membership
11-10-2015
No
xxxxxxxx
Gift Vouchers/Coupons
?
Wi-Fi
23:53:01
19
74.45
28,332.57
19
661.7
Yes
No
Yes
Solved in Follow-up
Too many ads
1
53
M
99FU3M2
Town
No Membership
13-11-2015
No
xxxxxxxx
Gift Vouchers/Coupons
Desktop
Wi-Fi
19:30:36
-999
366.92
18,429.5
17
600.55
No
Yes
No
Not Applicable
Too many ads
1
53
F
GCMUEU4
Village
Basic Membership
18-05-2015
No
xxxxxxxx
Credit/Debit Card Offers
?
Wi-Fi
2:03:47
17
43.77
27,306.44
10
678.22
No
Yes
No
Not Applicable
Poor Product Quality
1
18
F
1LIGX1R
Village
Premium Membership
08-02-2016
No
xxxxxxxx
Gift Vouchers/Coupons
Desktop
Wi-Fi
14:47:03
18
131.81
39,010.16
17
817.93
No
Yes
No
Not Applicable
User Friendly Website
0
63
M
GAS2VPF
City
Basic Membership
26-08-2015
?
CID33607
Credit/Debit Card Offers
Both
Mobile_Data
20:08:47
16
598.12
34,310.68
Error
576.57
Yes
Yes
No
Not Applicable
No reason specified
1
62
M
0A4T98T
Village
No Membership
31-12-2015
Yes
CID48609
Credit/Debit Card Offers
Smartphone
Mobile_Data
3:38:39
12
1,145.226654
15,202.4
Error
514.27
Yes
No
No
Not Applicable
Poor Customer Service
1
45
F
UOLOEL7
City
Gold Membership
15-06-2015
Yes
CID48475
Without Offers
Both
Mobile_Data
22:28:13
13
907.61
37,339.21
6
697.64
Yes
Yes
No
Not Applicable
Poor Product Quality
1
50
M
F4W2N2Y
Town
Platinum Membership
27-07-2015
?
CID31163
Credit/Debit Card Offers
Desktop
Wi-Fi
20:13:49
2
406.44
35,676.39
22
783.79
No
Yes
No
Not Applicable
Too many ads
0
11
F
K6V8J3S
null
Premium Membership
11-08-2015
Yes
xxxxxxxx
Without Offers
Desktop
Mobile_Data
22:01:25
14
696.29
25,914.25
15
1,069.827204
Yes
No
No
Not Applicable
Poor Website
0
48
M
4VR5J3T
Town
Gold Membership
31-01-2017
No
xxxxxxxx
Gift Vouchers/Coupons
Desktop
Mobile_Data
7:27:15
15
70.09
20,429.33
12
null
Yes
No
No
Not Applicable
Poor Customer Service
0
27
F
4MAMW27
null
Gold Membership
03-03-2016
?
CID44395
Gift Vouchers/Coupons
Smartphone
Wi-Fi
8:10:09
10
557.48
37,472.02
18
620.67
No
Yes
Yes
No Information Available
Poor Product Quality
1
27
F
4QVXH29
City
No Membership
14-01-2017
Yes
CID36936
Without Offers
Smartphone
Wi-Fi
2:38:47
13
79.61
5,098.06
22
666.65
Yes
No
No
Not Applicable
Poor Product Quality
1
31
M
LH5K7RM
null
Silver Membership
11-04-2015
?
CID46521
Without Offers
Desktop
Wi-Fi
4:45:42
12
318.73
4,035.22
21
792.47
No
Yes
Yes
No Information Available
Poor Website
0
59
F
6949GMU
Town
Basic Membership
09-02-2016
Yes
CID62046
Without Offers
Desktop
Fiber_Optic
10:49:17
14
119.54
29,551.16
20
672.61
No
Yes
No
Not Applicable
Too many ads
1
29
M
AQQI61G
Town
Gold Membership
07-09-2017
?
CID10328
Credit/Debit Card Offers
Smartphone
Fiber_Optic
17:26:42
13
169.48
43,551.55
23
789.34
Yes
No
No
Not Applicable
No reason specified
0
52
M
WOMRPNR
Town
Gold Membership
18-12-2015
Yes
xxxxxxxx
Without Offers
Smartphone
Wi-Fi
8:21:30
17
-762.567893
7,691.05
20
1,058.603775
Yes
No
No
Not Applicable
Too many ads
0
38
M
6DUULJH
Town
Silver Membership
12-11-2017
No
xxxxxxxx
Gift Vouchers/Coupons
?
Mobile_Data
16:19:48
1
183.48
99,730.17
6
1,038.201372
No
Yes
No
Not Applicable
User Friendly Website
0
27
M
KF9ZTXO
Village
Platinum Membership
25-07-2016
No
xxxxxxxx
Credit/Debit Card Offers
Smartphone
Fiber_Optic
14:57:08
16
426.61
11,322.51
Error
754.34
No
Yes
Yes
No Information Available
Poor Website
0
27
F
JJXS5F8
Town
Basic Membership
28-08-2016
No
xxxxxxxx
Gift Vouchers/Coupons
Smartphone
Wi-Fi
8:02:45
10
160.42
1,621.14
26
708.69
Yes
No
Yes
No Information Available
Poor Customer Service
1
15
F
TEHH7ZN
Town
Basic Membership
21-02-2015
Yes
CID49601
Credit/Debit Card Offers
Smartphone
Fiber_Optic
19:34:38
21
32.06
33,161.64
29
583.06
No
Yes
Yes
No Information Available
No reason specified
1
32
M
XEIY9HN
Town
Basic Membership
01-11-2016
Yes
CID9392
Gift Vouchers/Coupons
?
Mobile_Data
23:47:11
15
48.57
18,841.82
25
665.6
Yes
No
Yes
Unsolved
Poor Website
1
50
M
4KT70JC
Town
Basic Membership
25-10-2015
Yes
xxxxxxxx
Without Offers
Desktop
Fiber_Optic
13:51:45
14
-1,034.172969
28,538.68
8
514.61
Yes
No
Yes
Solved
No reason specified
1
62
F
GBI0X9Z
null
Silver Membership
15-02-2015
Yes
CID20206
Without Offers
Smartphone
Fiber_Optic
0:21:10
22
726.46
34,159.99
22
778.55
Yes
No
Yes
Solved in Follow-up
Poor Website
0
40
F
4YCYLCV
City
Gold Membership
17-09-2016
Yes
CID49302
Credit/Debit Card Offers
Desktop
Fiber_Optic
6:13:25
8
298.79
38,136
11
669.96
No
Yes
No
Not Applicable
Too many ads
1
47
M
NSWWLVZ
Town
Basic Membership
10-09-2016
No
xxxxxxxx
Gift Vouchers/Coupons
Smartphone
Wi-Fi
6:39:04
6
141.6
37,424.02
5
506.51
No
Yes
Yes
No Information Available
No reason specified
1
20
M
P8B3C78
Town
Basic Membership
19-03-2015
No
xxxxxxxx
Gift Vouchers/Coupons
Smartphone
Wi-Fi
5:45:53
13
208.52
37,235.47
Error
615.04
Yes
No
Yes
No Information Available
No reason specified
0
60
M
5Y6VIDD
City
Premium Membership
11-01-2015
No
xxxxxxxx
Without Offers
Desktop
Mobile_Data
17:47:35
16
238.59
46,526.08
Error
711.65
Yes
Yes
No
Not Applicable
Reasonable Price
0
34
M
L1PBJVD
null
No Membership
01-05-2015
?
CID3920
Gift Vouchers/Coupons
Smartphone
Mobile_Data
22:48:28
22
39.06
17,056.54
17
678.83
Yes
No
Yes
Solved in Follow-up
Poor Product Quality
1
31
F
WDN2O55
City
Silver Membership
03-02-2015
No
xxxxxxxx
Credit/Debit Card Offers
Desktop
Mobile_Data
22:51:48
4
103.85
45,678.6
Error
619.12
Yes
No
No
Not Applicable
No reason specified
1
63
Unknown
FCFE5S7
Town
Basic Membership
01-09-2016
Yes
CID15028
Credit/Debit Card Offers
Desktop
Wi-Fi
7:51:44
17
132.39
34,125.13
28
567.16
No
Yes
Yes
Unsolved
Too many ads
1
58
F
O19U5KR
Village
No Membership
19-12-2017
?
CID24051
Credit/Debit Card Offers
Smartphone
Fiber_Optic
5:25:24
19
70.56
40,600.25
27
659.94
Yes
No
Yes
No Information Available
Poor Website
1
22
F
Y05UE54
City
No Membership
19-08-2015
No
xxxxxxxx
Credit/Debit Card Offers
Smartphone
Fiber_Optic
12:00:52
-999
30.84
36,261.33
Error
565.05
Yes
No
No
Not Applicable
Poor Website
1
29
F
WYL7LUF
City
No Membership
25-12-2016
Yes
CID63439
Gift Vouchers/Coupons
Smartphone
Fiber_Optic
9:40:06
12
53.32
23,947.73
-9.248903191
672.26
Yes
No
Yes
Solved in Follow-up
Poor Product Quality
1
28
F
RSZF5BM
City
Silver Membership
30-12-2015
No
xxxxxxxx
Without Offers
Desktop
Mobile_Data
2:18:49
21
43.79
47,718.96
Error
724.66
Yes
No
Yes
Solved in Follow-up
Poor Website
0
42
F
D9B18ZG
Town
No Membership
10-11-2016
Yes
CID15416
Without Offers
Desktop
Wi-Fi
23:14:54
10
30.71
40,122.23
22
717.31
Yes
No
Yes
Solved in Follow-up
Poor Website
1
10
M
A5Z4K8H
null
Silver Membership
22-04-2016
Yes
CID35142
Gift Vouchers/Coupons
Desktop
Fiber_Optic
2:44:48
7
135.88
36,488.45
6
1,009.550645
No
Yes
No
Not Applicable
No reason specified
0
28
M
RSTTX4T
City
No Membership
14-10-2016
Yes
CID28826
Credit/Debit Card Offers
Smartphone
Fiber_Optic
4:18:38
5
32
26,196.58
25
null
Yes
No
No
Not Applicable
Too many ads
1
42
F
E1G1H6N
Village
Basic Membership
26-11-2015
No
xxxxxxxx
Gift Vouchers/Coupons
Smartphone
Mobile_Data
0:15:43
11
273.31
23,488.13
13
657.03
Yes
No
Yes
Solved in Follow-up
No reason specified
1
55
M
0C3VJA7
City
Premium Membership
22-09-2017
No
xxxxxxxx
Gift Vouchers/Coupons
Desktop
Wi-Fi
22:32:22
14
83.15
24,708.16
12
1,005.328095
No
Yes
No
Not Applicable
Quality Customer Care
0
15
F
38FISYH
null
Gold Membership
28-07-2016
No
xxxxxxxx
Gift Vouchers/Coupons
Smartphone
Mobile_Data
2:18:50
13
135.68
93,635.61
1
405.445406
No
Yes
No
Not Applicable
Products always in Stock
0
21
M
T070QL7
City
No Membership
31-12-2017
No
xxxxxxxx
Credit/Debit Card Offers
Desktop
Fiber_Optic
3:45:10
8
173.51
31,006.2
19
687.47
No
Yes
No
Not Applicable
No reason specified
1
56
F
84B9AJ2
Town
Basic Membership
09-01-2016
Yes
CID44921
Without Offers
Smartphone
Fiber_Optic
11:19:51
23
160.94
8,124.02
21
669.01
Yes
No
Yes
Solved
Poor Product Quality
1
22
F
ZKZG7FE
null
Gold Membership
04-06-2016
No
xxxxxxxx
Without Offers
Smartphone
Wi-Fi
20:44:49
15
31.49
1,257.98
26
601.83
Yes
No
Yes
Solved in Follow-up
Poor Product Quality
1
58
F
MQLGCY2
Town
Basic Membership
29-10-2015
No
xxxxxxxx
Gift Vouchers/Coupons
?
Wi-Fi
20:26:01
3
83.67
39,597.06
Error
1,315.964042
Yes
No
Yes
Solved in Follow-up
Too many ads
1
63
F
M9D0M0B
City
Basic Membership
22-04-2017
Yes
CID45071
Without Offers
Both
Fiber_Optic
17:28:38
11
599.52
10,338.65
22
552.67
No
Yes
No
Not Applicable
Too many ads
1
33
F
H1D7ECK
null
Gold Membership
05-08-2015
Yes
CID42217
Without Offers
?
Mobile_Data
18:50:51
13
124.75
3,716.37
Error
731.71
No
Yes
No
Not Applicable
No reason specified
0
46
M
HOR278B
Town
Basic Membership
07-04-2015
No
xxxxxxxx
Gift Vouchers/Coupons
Desktop
Mobile_Data
23:24:02
21
465.88
18,624.48
12
524.01
No
Yes
Yes
No Information Available
Poor Product Quality
1
43
M
C28VP8B
Town
No Membership
17-06-2016
?
CID1662
Gift Vouchers/Coupons
Smartphone
Mobile_Data
6:29:25
-999
31.74
1,948.24
6
577.02
No
Yes
No
Not Applicable
No reason specified
1
49
M
MNRHILS
null
Premium Membership
08-07-2015
Yes
CID3838
Without Offers
Desktop
Wi-Fi
8:47:30
12
158.68
28,974.61
9
null
Yes
No
No
Not Applicable
Poor Customer Service
0
10
M
H6RXU8X
City
Gold Membership
30-07-2017
No
xxxxxxxx
Gift Vouchers/Coupons
Desktop
Fiber_Optic
11:32:50
18
234.63
2,868.02
21
78.302456
No
Yes
No
Not Applicable
Poor Customer Service
1
44
M
6MGOZDT
Town
No Membership
31-03-2017
No
xxxxxxxx
Credit/Debit Card Offers
Both
Wi-Fi
19:19:14
-999
283.74
27,349.69
19
619.64
No
Yes
Yes
Unsolved
Poor Website
1
43
M
YJNMRBY
City
Silver Membership
28-01-2017
No
xxxxxxxx
Gift Vouchers/Coupons
Smartphone
Wi-Fi
11:25:00
3
30.46
44,604.08
19
728.73
No
Yes
No
Not Applicable
Too many ads
0
61
M
IHQG9V6
Town
Gold Membership
23-05-2016
Yes
xxxxxxxx
Gift Vouchers/Coupons
Desktop
Wi-Fi
16:17:53
15
264.99
26,897.8
Error
691.52
Yes
Yes
Yes
Solved in Follow-up
Poor Customer Service
1
57
M
TKVKGUL
City
Platinum Membership
10-05-2015
Yes
CID37926
Without Offers
Smartphone
Wi-Fi
21:39:38
11
-998.214723
29,638.83
9
null
No
Yes
Yes
Unsolved
Too many ads
0
34
M
M782ZET
null
Basic Membership
03-08-2016
?
CID23126
Gift Vouchers/Coupons
?
Mobile_Data
22:58:54
24
461.37
40,412.69
22
548.95
Yes
No
Yes
Solved
Poor Website
1
44
M
DK1HTOO
Village
Basic Membership
13-11-2016
No
xxxxxxxx
Gift Vouchers/Coupons
Desktop
Wi-Fi
6:56:52
16
284.34
46,078.46
23
620.55
Yes
No
Yes
Solved
Poor Product Quality
1
50
M
BC9BW82
Town
Platinum Membership
19-11-2016
?
CID56030
Gift Vouchers/Coupons
Desktop
Wi-Fi
0:33:52
18
30.78
15,909.71
Error
997.281851
Yes
No
Yes
No Information Available
Products always in Stock
0
16
F
1LUMVZ4
City
No Membership
04-09-2017
Yes
CID4865
Credit/Debit Card Offers
Both
Mobile_Data
17:34:42
16
561.71
5,146.77
8
586.44
Yes
Yes
Yes
Unsolved
Poor Product Quality
1
16
F
XEMSAQJ
Village
Premium Membership
25-05-2015
Yes
CID8727
Credit/Debit Card Offers
Desktop
Fiber_Optic
6:34:41
14
160.38
25,540.66
23
722.68
No
Yes
No
Not Applicable
Poor Website
0
16
F
7Z6MLY8
Town
Premium Membership
17-09-2017
Yes
xxxxxxxx
Without Offers
Smartphone
Mobile_Data
12:19:34
21
105.66
24,316.59
8
787.21
No
Yes
No
Not Applicable
Too many ads
0
56
M
NKZMKD1
City
Basic Membership
06-04-2017
No
xxxxxxxx
Credit/Debit Card Offers
Smartphone
Wi-Fi
21:10:01
23
122.25
3,075.46
7
651.35
No
Yes
No
Not Applicable
No reason specified
1
10
M
26P9A1E
Town
Silver Membership
12-04-2017
No
xxxxxxxx
Credit/Debit Card Offers
Desktop
Fiber_Optic
12:56:26
10
108.36
26,432.56
Error
765.3
No
Yes
No
Not Applicable
Too many ads
0
59
M
606QJ0J
Village
Silver Membership
30-09-2017
No
xxxxxxxx
Credit/Debit Card Offers
Desktop
Fiber_Optic
7:51:57
7
361.55
19,294.86
17
706.64
Yes
No
Yes
Solved
Poor Product Quality
0
58
F
UV1WW5F
null
No Membership
26-04-2017
Yes
CID19348
Without Offers
Desktop
Fiber_Optic
6:30:30
11
31.66
8,127.45
Error
799.65313
No
Yes
Yes
Solved in Follow-up
Poor Product Quality
1
10
F
XT7Y2RZ
null
Gold Membership
22-10-2017
No
xxxxxxxx
Without Offers
Smartphone
Fiber_Optic
7:33:50
23
228.59
7,361.08
29
630.83
Yes
No
Yes
No Information Available
Poor Product Quality
1
11
F
VK60HAD
Town
Platinum Membership
23-07-2015
?
CID60293
Without Offers
Desktop
Mobile_Data
0:14:49
16
-804.874127
13,832.61
4
746.19
No
Yes
Yes
No Information Available
Products always in Stock
0
18
F
LJYGXR1
City
Premium Membership
08-07-2015
Yes
CID5529
Gift Vouchers/Coupons
Smartphone
Wi-Fi
21:08:22
15
116.04
48,303.1
14
700.45
Yes
No
Yes
Solved
Poor Customer Service
0
51
M
4LH9BXW
Town
Basic Membership
09-09-2015
?
CID63900
Without Offers
Desktop
Mobile_Data
15:02:44
17
-1,165.590292
40,795.73
10
682.47
No
Yes
Yes
Solved in Follow-up
Too many ads
0
15
F
VHDHVCC
null
Silver Membership
16-11-2015
No
xxxxxxxx
Gift Vouchers/Coupons
Smartphone
Mobile_Data
18:19:16
17
61.33
33,502.89
16
735.37
Yes
No
No
Not Applicable
No reason specified
0
45
F
UMUL9CL
Village
No Membership
29-04-2017
Yes
CID1792
Credit/Debit Card Offers
Desktop
Fiber_Optic
3:21:08
17
34.5
43,105.52
29
627.13
No
Yes
No
Not Applicable
Poor Product Quality
1
20
F
GXRIKR7
Town
Premium Membership
05-08-2017
Yes
xxxxxxxx
Without Offers
Smartphone
Wi-Fi
21:47:29
4
30.62
10,024.45
19
711.72
Yes
No
No
Not Applicable
Reasonable Price
0
58
F
BCKMXAL
Town
Silver Membership
09-02-2016
?
CID36327
Without Offers
?
Wi-Fi
3:22:46
10
240.07
12,872.58
27
673.59
Yes
No
No
Not Applicable
Poor Customer Service
1
60
M
S2WPNZT
Town
Gold Membership
10-06-2015
Yes
CID26493
Without Offers
Both
Fiber_Optic
14:16:46
-999
586.66
23,941.53
Error
731.05
No
Yes
Yes
No Information Available
Poor Product Quality
0
50
M
TTM87G9
Town
Silver Membership
29-01-2015
Yes
CID26841
Without Offers
Smartphone
Fiber_Optic
16:26:36
18
71.72
8,748.9
24
621.9
Yes
No
No
Not Applicable
Poor Customer Service
1
41
F
341S672
City
No Membership
08-06-2016
Yes
CID60341
Without Offers
Both
Wi-Fi
17:49:38
14
558.33
20,239.7
8
null
No
Yes
Yes
Solved in Follow-up
Poor Website
1
10
M
RX73AV8
null
Basic Membership
15-02-2015
Yes
CID29315
Gift Vouchers/Coupons
Desktop
Mobile_Data
23:00:10
7
32.25
14,539.53
27
161.066192
Yes
No
Yes
Unsolved
Poor Product Quality
1
41
M
8LQ8L25
City
Basic Membership
05-09-2016
No
xxxxxxxx
Without Offers
Smartphone
Mobile_Data
8:08:27
17
919.152737
34,852.68
16
570.71
Yes
No
Yes
No Information Available
Poor Website
1
64
M
4NICA5Y
Village
Gold Membership
13-05-2017
Yes
CID29922
Without Offers
Smartphone
Fiber_Optic
2:47:32
8
59.35
7,203.77
14
624.97
Yes
No
No
Not Applicable
Poor Customer Service
1
24
F
60QWK7N
null
No Membership
06-10-2017
Yes
CID44388
Gift Vouchers/Coupons
Both
Mobile_Data
22:26:15
17
510.3
43,607.21
21
637.01
No
Yes
Yes
Solved in Follow-up
No reason specified
1
15
F
XQ5XCGE
Village
Basic Membership
14-02-2017
No
xxxxxxxx
Credit/Debit Card Offers
?
Fiber_Optic
11:46:20
14
293.82
23,284.75
8
630.6
No
Yes
No
Not Applicable
Too many ads
1
61
F
L0QYGK0
Town
Basic Membership
04-10-2017
Yes
CID51558
Gift Vouchers/Coupons
Smartphone
Mobile_Data
4:13:42
8
34.71
25,824.08
23
292.927178
Yes
No
No
Not Applicable
Poor Website
1
15
F
IZKFFSG
Town
Basic Membership
18-07-2016
No
xxxxxxxx
Without Offers
Smartphone
Fiber_Optic
18:14:24
13
34.42
3,010.24
16
694.95
Yes
No
Yes
Unsolved
No reason specified
0
61
F
1AYY8AL
Village
Basic Membership
10-01-2016
Yes
CID19972
Gift Vouchers/Coupons
Smartphone
Mobile_Data
7:07:47
5
33.39
15,450.92
12
698.11
Yes
No
No
Not Applicable
Poor Website
1
42
F
PEE1M1H
City
Gold Membership
26-10-2015
No
xxxxxxxx
Credit/Debit Card Offers
?
Fiber_Optic
0:12:01
5
204.16
47,436.62
19
744.38
Yes
No
No
Not Applicable
User Friendly Website
0
19
M
XOOQB7D
Village
No Membership
23-05-2016
Yes
CID15873
Credit/Debit Card Offers
Desktop
Wi-Fi
3:58:24
13
820.08
23,348.3
49.70530762
656.77
Yes
Yes
Yes
Solved in Follow-up
Poor Website
1
32
F
9J9VEH2
City
Silver Membership
02-08-2017
No
xxxxxxxx
Credit/Debit Card Offers
?
Fiber_Optic
3:03:22
25
1,009.472463
18,356.37
7
null
No
Yes
No
Not Applicable
Poor Website
0