age
int64
10
64
gender
stringclasses
3 values
security_no
stringlengths
7
8
region_category
stringclasses
3 values
membership_category
stringclasses
6 values
joining_date
stringlengths
10
10
joined_through_referral
stringclasses
3 values
referral_id
stringlengths
4
11
preferred_offer_types
stringclasses
3 values
medium_of_operation
stringclasses
4 values
internet_option
stringclasses
3 values
last_visit_time
stringlengths
7
8
days_since_last_login
int64
-999
26
avg_time_spent
float64
-2,814.11
3.24k
avg_transaction_value
float64
800
99.9k
avg_frequency_login_days
stringlengths
1
12
points_in_wallet
float64
-760.66
2.07k
used_special_discount
stringclasses
2 values
offer_application_preference
stringclasses
2 values
past_complaint
stringclasses
2 values
complaint_status
stringclasses
5 values
feedback
stringclasses
9 values
churn_risk_score
int64
0
1
50
F
N2UXJ4T
City
Platinum Membership
08-08-2015
No
xxxxxxxx
Gift Vouchers/Coupons
Smartphone
Fiber_Optic
17:51:40
12
-693.020492
43,839.17
16
null
Yes
No
No
Not Applicable
Poor Customer Service
0
16
F
ZO0HET6
null
Platinum Membership
03-07-2015
No
xxxxxxxx
Without Offers
Smartphone
Wi-Fi
16:55:20
11
64.46
10,449.1
10
474.48769
Yes
No
No
Not Applicable
Poor Product Quality
0
63
M
DUW2SO5
null
Basic Membership
25-08-2016
?
CID62187
null
Smartphone
Wi-Fi
9:54:28
12
30.26
26,346.31
24
1,145.229831
No
Yes
No
Not Applicable
Poor Customer Service
1
56
F
NFFVJ3T
null
Gold Membership
09-02-2017
Yes
CID29206
Gift Vouchers/Coupons
?
Wi-Fi
2:45:26
10
55.87
26,522.16
26
759.96
Yes
No
Yes
No Information Available
Too many ads
0
14
M
1OJ6R36
null
Premium Membership
27-12-2015
Yes
CID7596
Credit/Debit Card Offers
Desktop
Wi-Fi
21:10:00
9
121.34
46,165.1
5
768.7
No
Yes
No
Not Applicable
Poor Product Quality
0
15
M
5CW63YZ
City
Silver Membership
27-08-2016
Yes
CID12788
Credit/Debit Card Offers
Desktop
Wi-Fi
17:45:13
9
713.82
3,165.02
10
null
No
Yes
Yes
Solved
Poor Website
1
40
F
JD79IS2
City
Premium Membership
03-03-2016
Yes
CID29464
Without Offers
Desktop
Mobile_Data
14:57:05
15
34.34
8,154.83
10
1,263.259303
Yes
No
Yes
No Information Available
Poor Customer Service
0
43
F
RH5UVE2
City
Silver Membership
14-04-2016
No
xxxxxxxx
Without Offers
Both
Mobile_Data
21:19:49
8
485.42
29,372.75
10
774.7
Yes
No
No
Not Applicable
Too many ads
0
38
M
O8JMY3R
null
Gold Membership
09-10-2016
No
xxxxxxxx
Credit/Debit Card Offers
Smartphone
Mobile_Data
7:09:59
13
74.2
5,820.96
24
null
Yes
No
Yes
Unsolved
Poor Website
1
51
F
PF9ZLJ5
City
No Membership
04-12-2015
?
CID56739
Without Offers
Smartphone
Wi-Fi
18:43:36
19
1,560.529311
30,122.29
6
501.8773
Yes
Yes
Yes
No Information Available
Poor Customer Service
1
24
M
9GLHUDH
Town
Platinum Membership
20-05-2017
Yes
CID1886
Credit/Debit Card Offers
Smartphone
Mobile_Data
16:07:07
12
550.83
6,938.78
15
790.81
Yes
Yes
No
Not Applicable
Too many ads
0
23
M
AKWCG2B
City
Gold Membership
30-05-2016
No
xxxxxxxx
Credit/Debit Card Offers
?
Fiber_Optic
3:19:48
9
284.16
37,642.4
15
749.58
Yes
Yes
No
Not Applicable
Products always in Stock
0
46
M
43ZMPT4
City
Premium Membership
13-08-2015
No
xxxxxxxx
Gift Vouchers/Coupons
Desktop
Fiber_Optic
0:11:41
4
143.7
24,431.64
5
786.91
No
Yes
Yes
Unsolved
Too many ads
0
41
F
5VUHITU
City
Gold Membership
18-09-2016
Yes
CID14682
Gift Vouchers/Coupons
Smartphone
Mobile_Data
10:22:34
24
-896.600845
46,930.87
5
708.02
Yes
No
No
Not Applicable
Too many ads
0
50
F
B1OMNST
City
Silver Membership
28-11-2017
No
xxxxxxxx
Gift Vouchers/Coupons
Desktop
Wi-Fi
8:57:39
12
128.65
6,925.27
13
755.14
Yes
No
No
Not Applicable
No reason specified
0
33
M
A0T34XM
City
Basic Membership
13-08-2015
Yes
CID19316
Gift Vouchers/Coupons
Desktop
Wi-Fi
5:45:00
12
110.24
49,329.52
29
686.43
Yes
No
Yes
Unsolved
Poor Customer Service
1
64
F
1BZNWUT
City
Basic Membership
13-04-2017
No
xxxxxxxx
Without Offers
Desktop
Wi-Fi
20:00:04
12
52.39
8,205.68
21
677.96
No
Yes
Yes
Solved
Poor Customer Service
0
52
F
UDF20DX
Town
Gold Membership
29-05-2017
?
CID48455
Gift Vouchers/Coupons
Desktop
Wi-Fi
18:50:05
7
-644.041291
31,060.72
17
702.87
No
Yes
Yes
Unsolved
Products always in Stock
0
22
M
Y94COOC
City
Gold Membership
31-03-2017
No
xxxxxxxx
Credit/Debit Card Offers
?
Fiber_Optic
8:47:45
11
34.92
31,536.63
9
522.970842
No
Yes
Yes
Solved
User Friendly Website
0
27
F
41SEYT2
null
Silver Membership
05-10-2016
Yes
CID4435
Gift Vouchers/Coupons
?
Fiber_Optic
17:00:46
-999
1,117.43
34,260.17
11
883.808798
No
Yes
Yes
Solved in Follow-up
Poor Product Quality
0
30
M
FROSN4G
null
Gold Membership
27-06-2016
Yes
CID51748
Gift Vouchers/Coupons
Desktop
Fiber_Optic
14:37:20
18
125.78
49,165.25
11
629.92
No
Yes
Yes
Unsolved
Poor Product Quality
1
34
F
MZBZ8UH
Town
Basic Membership
18-06-2016
No
xxxxxxxx
Gift Vouchers/Coupons
Desktop
Fiber_Optic
5:21:19
-999
112.69
43,627.01
15
587.47
No
Yes
Yes
Solved
No reason specified
1
36
F
OS6EU9Z
City
No Membership
20-03-2015
No
xxxxxxxx
Credit/Debit Card Offers
Smartphone
Mobile_Data
3:28:16
7
277.92
3,804.62
20
696.88
No
Yes
No
Not Applicable
Poor Product Quality
1
44
F
A1O1IDO
City
Platinum Membership
03-05-2017
No
xxxxxxxx
Credit/Debit Card Offers
?
Fiber_Optic
22:22:21
2
269.38
22,326.05
12
776.33
No
Yes
Yes
Solved in Follow-up
Poor Product Quality
0
15
F
EIQHZTV
Town
Basic Membership
09-11-2015
No
xxxxxxxx
Credit/Debit Card Offers
?
Fiber_Optic
0:30:40
13
-707.851166
43,377.44
7
502.83
No
Yes
Yes
Solved in Follow-up
Poor Product Quality
1
31
F
9QJMEEO
Town
Platinum Membership
04-07-2015
Yes
CID50026
Gift Vouchers/Coupons
Desktop
Fiber_Optic
20:38:20
18
40.15
13,347.01
23
783.34
No
Yes
Yes
Unsolved
Poor Customer Service
0
53
F
ZV1FQAT
Village
No Membership
23-06-2016
Yes
CID51572
Without Offers
Desktop
Fiber_Optic
23:02:40
2
50.66
48,159.96
12
null
Yes
No
Yes
Solved
Poor Product Quality
1
40
M
00914FI
null
Silver Membership
30-11-2016
No
xxxxxxxx
Without Offers
Both
Mobile_Data
6:08:24
5
1,329.372
46,290.44
27
395.121161
No
Yes
No
Not Applicable
Poor Website
1
30
M
75I0VWI
Town
No Membership
30-12-2017
No
xxxxxxxx
Without Offers
Smartphone
Fiber_Optic
10:31:37
20
274.48
29,245.35
26
713.07
Yes
Yes
Yes
No Information Available
Poor Product Quality
1
49
F
U2TD3OI
City
Platinum Membership
17-09-2015
No
xxxxxxxx
Credit/Debit Card Offers
Desktop
Mobile_Data
19:55:32
22
83.08
57,551.36
17
827.34
No
Yes
Yes
Solved
Products always in Stock
0
21
M
I6AUTM8
Town
Gold Membership
06-05-2016
No
xxxxxxxx
Gift Vouchers/Coupons
Desktop
Fiber_Optic
5:58:41
5
46.01
16,734.32
6
736.61
No
Yes
No
Not Applicable
Quality Customer Care
0
58
M
UXJ1G2D
Town
Basic Membership
05-07-2015
No
xxxxxxxx
Credit/Debit Card Offers
Desktop
Mobile_Data
18:30:12
10
201.89
32,669.15
21
656.32
No
Yes
Yes
No Information Available
Poor Product Quality
1
16
M
GABRRLY
City
Gold Membership
02-02-2015
No
xxxxxxxx
Gift Vouchers/Coupons
Smartphone
Wi-Fi
0:23:34
24
423.51
22,658.96
6
690.01
Yes
Yes
Yes
Solved in Follow-up
Poor Customer Service
1
23
M
H85PGET
City
Basic Membership
11-06-2017
Yes
CID62107
Without Offers
Desktop
Mobile_Data
8:15:21
17
89.92
32,798.85
19
549.53
No
Yes
No
Not Applicable
Poor Website
1
11
F
0BQFPWU
null
Platinum Membership
23-08-2017
?
CID10939
Gift Vouchers/Coupons
Smartphone
Fiber_Optic
5:25:34
3
335.32
20,753.25
9
750.86
Yes
Yes
No
Not Applicable
Reasonable Price
0
11
F
SZNDZ1N
City
Premium Membership
30-11-2015
No
xxxxxxxx
Without Offers
Desktop
Fiber_Optic
3:45:36
21
345.34
3,026.93
18
746.89
No
Yes
No
Not Applicable
Quality Customer Care
0
10
M
9NNWNV2
Village
Platinum Membership
27-07-2017
?
CID35564
Gift Vouchers/Coupons
Both
Mobile_Data
13:42:03
9
481.68
28,666.64
1
704.53
No
Yes
Yes
Unsolved
Products always in Stock
0
25
F
IIXAWR0
null
Silver Membership
26-02-2016
No
xxxxxxxx
Credit/Debit Card Offers
Smartphone
Mobile_Data
5:00:23
14
178.34
42,711.37
13
707.23
Yes
No
No
Not Applicable
Too many ads
0
51
F
W8ZYTH3
null
No Membership
11-04-2017
Yes
CID51972
Without Offers
Desktop
Fiber_Optic
13:07:40
16
255.85
15,200.47
27
571.18
Yes
Yes
No
Not Applicable
Poor Website
1
62
M
G65LUHY
null
Platinum Membership
11-08-2015
Yes
CID1452
Credit/Debit Card Offers
Smartphone
Wi-Fi
13:41:26
12
81.61
35,551.55
20
746.38
Yes
No
No
Not Applicable
Poor Product Quality
0
30
F
40JP4YU
Town
Premium Membership
14-12-2016
Yes
CID18179
Gift Vouchers/Coupons
Desktop
Wi-Fi
11:01:15
23
34.61
32,156.11
25
null
No
Yes
No
Not Applicable
Poor Website
0
26
F
8DY5GO4
City
Silver Membership
12-12-2015
Yes
CID32462
Gift Vouchers/Coupons
Both
Wi-Fi
15:55:22
19
612.65
12,376.17
16
668.05
No
Yes
Yes
Solved in Follow-up
Poor Product Quality
1
60
F
0ZB42NG
Town
Gold Membership
08-06-2015
Yes
CID39353
Gift Vouchers/Coupons
Smartphone
Wi-Fi
12:24:28
17
929.148182
17,513.53
21
635.11
No
Yes
No
Not Applicable
Too many ads
1
16
M
AN49HG2
Town
Silver Membership
20-12-2015
No
xxxxxxxx
Credit/Debit Card Offers
Smartphone
Wi-Fi
17:07:01
12
96
1,392.58
26
637.31
No
Yes
Yes
Solved
No reason specified
1
19
F
3XIYR78
City
Basic Membership
06-04-2017
Yes
CID6078
Credit/Debit Card Offers
Smartphone
Wi-Fi
2:32:20
9
64.01
43,350.81
Error
254.677558
Yes
No
No
Not Applicable
Poor Website
1
23
F
Z81NJ7U
null
Basic Membership
21-01-2017
Yes
CID24893
Credit/Debit Card Offers
Desktop
Wi-Fi
19:14:36
18
132.24
19,303.43
17
532.21
No
Yes
No
Not Applicable
Poor Customer Service
1
12
M
MMJMRK9
Town
Basic Membership
16-04-2017
No
xxxxxxxx
Without Offers
Desktop
Wi-Fi
6:01:09
23
202.17
44,675.05
16
602.72
Yes
No
No
Not Applicable
No reason specified
1
49
M
PFC7FUP
Village
No Membership
15-04-2016
No
xxxxxxxx
Credit/Debit Card Offers
Desktop
Wi-Fi
8:43:12
14
56.87
3,751.51
17
237.299587
No
Yes
Yes
Solved
Poor Customer Service
0
23
F
E6X3ORH
Town
Silver Membership
07-12-2016
?
CID36813
Without Offers
Smartphone
Wi-Fi
1:14:10
5
362.05
14,733.18
13
null
No
Yes
Yes
No Information Available
Poor Product Quality
1
16
M
I3Y6YUN
null
Basic Membership
23-07-2016
?
CID50946
Credit/Debit Card Offers
Smartphone
Mobile_Data
5:04:24
12
218.89
32,341.63
20
245.732134
Yes
Yes
No
Not Applicable
Poor Website
1
62
F
1TWN42W
City
Gold Membership
25-10-2016
Yes
CID60918
Credit/Debit Card Offers
Desktop
Fiber_Optic
21:32:17
15
34.3
3,511.76
5
714.52
Yes
No
Yes
Solved
Poor Product Quality
1
14
M
2QMEIDF
Town
Premium Membership
04-03-2017
Yes
CID54424
Credit/Debit Card Offers
?
Wi-Fi
1:29:52
13
757.04
49,808.34
28
794.66
Yes
Yes
No
Not Applicable
Poor Product Quality
0
35
M
X3LTPWJ
null
Silver Membership
27-04-2017
?
CID34676
Gift Vouchers/Coupons
Smartphone
Wi-Fi
22:26:32
8
62.47
42,396.95
11
727.93
No
Yes
No
Not Applicable
Poor Customer Service
0
15
F
I0H2PF0
City
No Membership
07-08-2017
Yes
CID56045
Without Offers
Desktop
Wi-Fi
4:37:20
16
212.08
3,963.83
27
503.92
Yes
No
No
Not Applicable
Poor Customer Service
1
36
M
NS4T55O
City
Gold Membership
26-11-2016
No
xxxxxxxx
Gift Vouchers/Coupons
?
Mobile_Data
18:09:02
18
100.93
68,418.14
2
734.83
No
Yes
No
Not Applicable
Quality Customer Care
0
42
M
GQJ4ISC
Town
No Membership
22-09-2017
No
xxxxxxxx
Gift Vouchers/Coupons
Smartphone
Fiber_Optic
5:50:33
12
253.61
46,839.63
28
181.612049
Yes
No
No
Not Applicable
Poor Website
1
38
F
7004JJG
Town
Basic Membership
31-03-2015
No
xxxxxxxx
Gift Vouchers/Coupons
Desktop
Fiber_Optic
2:14:44
20
66.37
48,627.05
16
634.28
No
Yes
No
Not Applicable
Poor Customer Service
1
52
F
J2645LQ
Town
Premium Membership
15-10-2016
Yes
CID39087
Gift Vouchers/Coupons
Smartphone
Wi-Fi
23:47:22
13
104.24
19,316.56
10
734.59
No
Yes
Yes
Solved in Follow-up
Poor Product Quality
0
40
F
S29IS92
null
No Membership
15-02-2015
Yes
CID23928
Gift Vouchers/Coupons
Desktop
Mobile_Data
18:24:08
15
165.91
24,041.31
19
507.44
No
Yes
Yes
Solved in Follow-up
Poor Customer Service
1
28
M
FPH0X7O
City
Silver Membership
21-03-2016
?
xxxxxxxx
Credit/Debit Card Offers
Desktop
Wi-Fi
20:28:33
15
38.55
36,901.84
13
640.07
Yes
No
No
Not Applicable
Poor Customer Service
1
61
M
DXE4X2J
Town
Gold Membership
04-07-2015
No
xxxxxxxx
Credit/Debit Card Offers
?
Mobile_Data
16:19:02
22
-1,135.888388
1,782.6
5
772.16
No
Yes
No
Not Applicable
Poor Website
0
50
F
J0UHI7G
Town
Gold Membership
09-05-2016
No
xxxxxxxx
Credit/Debit Card Offers
Desktop
Wi-Fi
23:44:58
12
183.92
29,431.8
20
756.6
No
Yes
Yes
Unsolved
Poor Website
0
36
F
1LEHJK6
null
Basic Membership
06-05-2016
No
xxxxxxxx
Gift Vouchers/Coupons
Smartphone
Fiber_Optic
17:34:47
-999
102.8
26,275
14
null
Yes
No
No
Not Applicable
Too many ads
1
11
F
RS7RBUT
Town
No Membership
22-04-2017
No
xxxxxxxx
Gift Vouchers/Coupons
Smartphone
Fiber_Optic
8:05:31
17
979.821395
29,074.76
Error
540.85
No
Yes
No
Not Applicable
No reason specified
1
25
M
CFMTQTN
null
Basic Membership
07-02-2017
No
xxxxxxxx
Credit/Debit Card Offers
Desktop
Wi-Fi
9:16:16
2
40.23
41,535.85
11
670.83
No
Yes
No
Not Applicable
Too many ads
1
21
F
TC2RROW
City
No Membership
23-03-2016
No
xxxxxxxx
Gift Vouchers/Coupons
?
Fiber_Optic
3:34:01
5
470.45
32,497.94
9
null
No
Yes
No
Not Applicable
No reason specified
1
40
M
IL6MBTV
Town
Platinum Membership
11-11-2015
No
xxxxxxxx
Without Offers
Smartphone
Fiber_Optic
4:01:30
10
188.44
28,752.54
25
732.85
No
Yes
Yes
Unsolved
Too many ads
0
32
M
VDFFI2U
Village
Silver Membership
24-01-2016
?
CID33072
Gift Vouchers/Coupons
Desktop
Fiber_Optic
19:51:25
21
112.55
5,699.99
18
626.3
No
Yes
No
Not Applicable
Poor Product Quality
1
30
M
K76381H
Village
Platinum Membership
17-05-2017
?
CID33607
Credit/Debit Card Offers
Smartphone
Wi-Fi
6:24:50
18
655.41
38,492.27
24
705.69
Yes
No
Yes
Unsolved
Poor Website
0
51
M
CXHZ63U
Town
Premium Membership
24-12-2017
Yes
xxxxxxxx
Gift Vouchers/Coupons
Smartphone
Mobile_Data
5:34:58
13
99.19
15,073.53
13
null
Yes
No
No
Not Applicable
No reason specified
0
54
F
8NMJ9P5
City
Platinum Membership
08-03-2015
No
xxxxxxxx
Credit/Debit Card Offers
Desktop
Mobile_Data
13:47:48
-999
75
16,550.48
12
772.25
No
Yes
Yes
No Information Available
Too many ads
0
52
M
DA9WMV8
City
Basic Membership
24-11-2015
Yes
CID17598
Without Offers
?
Fiber_Optic
4:41:52
25
64.55
48,682.07
22
659.68
Yes
No
No
Not Applicable
Too many ads
1
35
M
RF0MO3Z
City
Silver Membership
16-08-2016
?
CID24284
Credit/Debit Card Offers
Smartphone
Mobile_Data
1:47:04
7
33.73
88,841.55
16
724.36
No
Yes
Yes
Solved in Follow-up
User Friendly Website
0
28
F
A0IN9WT
City
Gold Membership
30-06-2016
No
xxxxxxxx
Without Offers
Desktop
Mobile_Data
10:49:44
13
195.05
37,778.44
25
745.89
No
Yes
No
Not Applicable
Poor Website
0
56
F
O1P7YE6
Village
Basic Membership
26-07-2016
No
xxxxxxxx
Gift Vouchers/Coupons
Desktop
Mobile_Data
23:31:06
-999
122.69
22,246.58
13
511.72
No
Yes
No
Not Applicable
Poor Website
1
29
F
ZPJUO8Z
City
Premium Membership
06-08-2016
No
xxxxxxxx
Credit/Debit Card Offers
Smartphone
Wi-Fi
5:17:09
18
-1,079.382034
41,938.44
11
980.925677
Yes
No
Yes
No Information Available
No reason specified
0
61
F
PNOVN84
null
No Membership
18-09-2016
Yes
CID16386
Gift Vouchers/Coupons
Smartphone
Wi-Fi
6:36:05
20
38.04
34,305.55
13
null
Yes
No
Yes
Solved
Poor Website
1
64
M
0DYVMQO
Town
No Membership
13-01-2015
Yes
CID47470
Gift Vouchers/Coupons
Desktop
Mobile_Data
6:17:14
22
32.15
48,517.17
Error
642.04
No
Yes
No
Not Applicable
Poor Customer Service
1
51
M
6EDC93U
City
Premium Membership
13-12-2016
Yes
CID62307
Gift Vouchers/Coupons
Smartphone
Mobile_Data
22:22:37
20
49.37
26,923.68
26
null
Yes
No
No
Not Applicable
Poor Website
0
47
F
MDRTAX5
City
Silver Membership
19-03-2015
No
xxxxxxxx
Credit/Debit Card Offers
Smartphone
Mobile_Data
19:35:42
12
183.92
46,873.1
6
618.65
No
Yes
Yes
Unsolved
Poor Website
1
54
M
74UH7Q8
City
Gold Membership
22-01-2016
No
xxxxxxxx
Gift Vouchers/Coupons
Smartphone
Wi-Fi
3:08:05
8
204.11
48,220
14
null
Yes
No
No
Not Applicable
No reason specified
0
35
F
6FI5270
Village
Gold Membership
26-12-2015
Yes
CID39368
Credit/Debit Card Offers
Smartphone
Fiber_Optic
0:41:52
15
34.22
22,790.49
22
null
Yes
No
No
Not Applicable
Poor Website
0
62
F
J6TJEQJ
Village
No Membership
07-01-2017
Yes
CID19870
Without Offers
Desktop
Mobile_Data
13:30:34
13
612.15
17,352.34
27
639.79
Yes
No
Yes
Unsolved
Too many ads
1
30
M
EJ7NOFI
null
No Membership
20-09-2015
Yes
CID15411
Without Offers
Smartphone
Wi-Fi
20:08:09
21
50.16
26,547.83
22
683.32
No
Yes
Yes
No Information Available
Too many ads
1
55
F
WVKCR17
Town
Platinum Membership
24-05-2016
Yes
CID17788
Without Offers
Desktop
Fiber_Optic
13:21:09
14
67.18
29,402.2
21
734.36
No
Yes
Yes
No Information Available
Poor Customer Service
0
30
F
4YDFT6N
null
Gold Membership
12-03-2017
Yes
CID47106
Gift Vouchers/Coupons
Both
Fiber_Optic
5:18:46
8
569.38
10,458.84
7
653.130321
Yes
Yes
No
Not Applicable
Poor Customer Service
0
26
F
CIG1U2Z
City
Gold Membership
20-04-2015
Yes
CID35408
Without Offers
Both
Wi-Fi
4:10:11
14
548.14
41,726.88
-9.575539815
757.89
Yes
Yes
Yes
Solved
No reason specified
0
47
M
J8D9SII
Town
Silver Membership
30-01-2017
Yes
xxxxxxxx
Credit/Debit Card Offers
Desktop
Fiber_Optic
4:25:06
13
215.59
2,400.75
7
718.08
Yes
No
No
Not Applicable
Poor Customer Service
1
34
F
LMDDDAP
Town
Basic Membership
17-11-2017
No
xxxxxxxx
Without Offers
Desktop
Mobile_Data
23:18:02
16
146.01
3,502.08
29
694.85
Yes
No
No
Not Applicable
Poor Website
1
12
M
MT6RMXG
Village
No Membership
30-07-2017
Yes
CID42309
Credit/Debit Card Offers
Desktop
Wi-Fi
2:18:39
21
186.88
24,167.67
28.65294771
507.32
Yes
No
Yes
Solved in Follow-up
Poor Customer Service
1
53
M
WJY8VE4
Village
Premium Membership
14-09-2015
Yes
CID15322
Credit/Debit Card Offers
Smartphone
Wi-Fi
13:57:51
-999
1,408.709281
24,696.78
27
731.31
No
Yes
Yes
Unsolved
No reason specified
0
44
F
8UHVB4R
Town
Platinum Membership
17-09-2017
No
xxxxxxxx
Credit/Debit Card Offers
?
Fiber_Optic
13:02:35
6
280.14
12,046.06
20
730.42
No
Yes
No
Not Applicable
Too many ads
0
61
F
U3XU8D5
Town
Platinum Membership
06-02-2015
?
CID13575
Without Offers
Desktop
Wi-Fi
23:42:42
10
422.03
4,839.59
8
716.71
No
Yes
Yes
Solved in Follow-up
Too many ads
0
24
F
TLU2MKG
Town
No Membership
17-06-2016
No
xxxxxxxx
Gift Vouchers/Coupons
Smartphone
Fiber_Optic
4:36:39
11
31.7
17,705.08
28
567.92
No
Yes
Yes
Solved in Follow-up
Poor Customer Service
1
36
M
MMFE804
Town
Premium Membership
12-06-2016
?
CID258
Credit/Debit Card Offers
Smartphone
Mobile_Data
8:08:28
8
38.18
37,346.41
24
null
No
Yes
No
Not Applicable
Too many ads
0
31
F
GZAS5S4
City
Platinum Membership
12-09-2015
Yes
CID48726
Credit/Debit Card Offers
Smartphone
Mobile_Data
12:49:58
13
135.93
78,153.19
5
719.35
No
Yes
Yes
Solved
User Friendly Website
0
19
F
YCVN8KQ
null
Silver Membership
20-12-2017
No
xxxxxxxx
Without Offers
?
Wi-Fi
5:55:27
6
33.02
42,845.81
24
600.37
No
Yes
No
Not Applicable
No reason specified
1
24
F
38DXXD6
Town
Gold Membership
14-07-2016
No
xxxxxxxx
Without Offers
Smartphone
Mobile_Data
21:59:10
-999
318.36
41,117.22
0.671235823
682.27
Yes
No
No
Not Applicable
Poor Product Quality
1
11
F
ROMYK05
City
No Membership
30-09-2015
No
xxxxxxxx
Without Offers
Both
Wi-Fi
3:54:11
10
332.6
37,186.5
14
624.28
No
Yes
No
Not Applicable
Too many ads
1
26
F
VII4U4W
Town
Premium Membership
05-12-2017
Yes
CID56430
Without Offers
Desktop
Fiber_Optic
16:10:58
13
1,176.620414
16,492.61
13
771.44
Yes
No
No
Not Applicable
Poor Product Quality
0