age
int64
10
64
gender
stringclasses
3 values
security_no
stringlengths
7
8
region_category
stringclasses
3 values
membership_category
stringclasses
6 values
joining_date
stringlengths
10
10
joined_through_referral
stringclasses
3 values
referral_id
stringlengths
4
11
preferred_offer_types
stringclasses
3 values
medium_of_operation
stringclasses
4 values
internet_option
stringclasses
3 values
last_visit_time
stringlengths
7
8
days_since_last_login
int64
-999
26
avg_time_spent
float64
-2,814.11
3.24k
avg_transaction_value
float64
800
99.9k
avg_frequency_login_days
stringlengths
1
12
points_in_wallet
float64
-760.66
2.07k
used_special_discount
stringclasses
2 values
offer_application_preference
stringclasses
2 values
past_complaint
stringclasses
2 values
complaint_status
stringclasses
5 values
feedback
stringclasses
9 values
churn_risk_score
int64
0
1
35
F
I8Q8ZEP
null
Platinum Membership
01-08-2016
No
xxxxxxxx
Without Offers
Desktop
Fiber_Optic
6:55:48
1
489.25
39,339.08
6
763.98
Yes
Yes
Yes
Unsolved
Poor Customer Service
0
49
M
N98RF76
Town
No Membership
10-04-2016
Yes
CID60751
Without Offers
Both
Wi-Fi
23:49:56
13
306.41
35,046.73
9
662.37
No
Yes
Yes
Solved in Follow-up
Poor Product Quality
1
45
M
B7ZN3ZD
City
Basic Membership
13-03-2016
?
CID28580
Credit/Debit Card Offers
Smartphone
Wi-Fi
5:13:04
-999
360.44
25,375.98
Error
null
Yes
No
Yes
No Information Available
Poor Customer Service
1
59
M
67KYWFP
City
Premium Membership
25-03-2015
Yes
CID62730
Without Offers
Both
Wi-Fi
18:18:28
-999
755.72
23,179.57
8
741.26
Yes
Yes
Yes
Solved in Follow-up
Poor Product Quality
0
52
M
SOO0TYK
Village
Basic Membership
03-08-2016
Yes
CID32446
Credit/Debit Card Offers
Desktop
Fiber_Optic
18:14:38
10
-719.298861
16,865.47
20
559.78
Yes
No
Yes
Unsolved
No reason specified
1
40
M
C7LK4L9
City
Premium Membership
06-05-2016
Yes
CID25838
Credit/Debit Card Offers
Both
Mobile_Data
18:24:51
17
412.39
28,643.01
8
null
Yes
No
No
Not Applicable
User Friendly Website
0
26
F
YPF2IFY
City
Premium Membership
03-09-2015
?
CID58638
Without Offers
?
Mobile_Data
21:35:44
-999
75.45
40,580.07
12
335.59826
Yes
No
No
Not Applicable
User Friendly Website
0
10
F
RBM64HB
Town
Gold Membership
01-12-2016
Yes
xxxxxxxx
Without Offers
Both
Mobile_Data
5:44:57
13
346.59
20,206.39
26
749.72
No
Yes
Yes
Solved in Follow-up
No reason specified
0
22
M
K3ME414
Village
Basic Membership
21-06-2017
No
xxxxxxxx
Without Offers
Desktop
Mobile_Data
6:40:02
9
49.46
22,196.41
8
669.78
No
Yes
No
Not Applicable
Too many ads
1
63
F
N1AJZ8O
Town
Basic Membership
30-04-2015
Yes
CID52023
Gift Vouchers/Coupons
Smartphone
Wi-Fi
6:32:30
15
786.33
41,992.01
21
201.509922
Yes
No
Yes
No Information Available
No reason specified
1
55
F
TYZ7LN2
null
Gold Membership
26-05-2017
Yes
CID44102
Credit/Debit Card Offers
Smartphone
Wi-Fi
15:45:50
17
1,136.685599
58,731.83
9
716.87
Yes
No
No
Not Applicable
Quality Customer Care
0
39
M
0ZOH4WD
Town
No Membership
08-01-2016
No
xxxxxxxx
Without Offers
Smartphone
Mobile_Data
5:03:51
12
178.72
46,198.33
-3.482661715
607.95
No
Yes
Yes
No Information Available
Poor Product Quality
1
30
M
28RMH9U
null
Silver Membership
03-03-2016
Yes
CID37934
Credit/Debit Card Offers
Smartphone
Mobile_Data
19:58:33
23
94.23
46,065.88
6
783.34
No
Yes
No
Not Applicable
User Friendly Website
0
20
M
1ADTDRK
City
Basic Membership
22-06-2016
Yes
CID57263
Without Offers
Smartphone
Wi-Fi
3:36:05
10
335.68
14,241.13
22
707.75
Yes
No
No
Not Applicable
Poor Customer Service
1
52
M
JI33GX4
Town
No Membership
22-01-2016
No
xxxxxxxx
Without Offers
Smartphone
Fiber_Optic
17:17:12
8
130.13
20,578
8
612.6
No
Yes
Yes
Unsolved
Poor Customer Service
1
53
M
66HAL9V
City
Platinum Membership
25-12-2015
No
xxxxxxxx
Gift Vouchers/Coupons
Smartphone
Fiber_Optic
11:52:16
23
1,013.524061
57,037.3
5
null
No
Yes
No
Not Applicable
User Friendly Website
0
30
M
TOFQB5D
null
Premium Membership
05-01-2017
?
CID3469
Without Offers
?
Fiber_Optic
19:21:59
5
92.52
5,018.91
Error
711.79
Yes
No
No
Not Applicable
Poor Customer Service
0
64
M
I2Z1MUB
Town
No Membership
11-09-2015
No
xxxxxxxx
Credit/Debit Card Offers
Desktop
Mobile_Data
10:13:56
9
116.57
41,366.16
27
686.29
No
Yes
Yes
No Information Available
Too many ads
1
46
M
M5A7TI6
City
Gold Membership
01-04-2016
No
xxxxxxxx
Without Offers
?
Mobile_Data
13:22:53
19
30.84
31,397.39
22
787.41
No
Yes
Yes
Unsolved
Too many ads
0
57
M
ZC8GHXJ
Town
Premium Membership
03-04-2015
No
xxxxxxxx
Gift Vouchers/Coupons
Smartphone
Fiber_Optic
13:13:48
12
33.99
62,516.02
8
765.02
No
Yes
No
Not Applicable
User Friendly Website
0
38
F
VWCUA11
City
Gold Membership
26-02-2015
No
xxxxxxxx
Without Offers
Desktop
Mobile_Data
14:38:17
11
241.32
87,194.99
12
751.05
Yes
No
Yes
No Information Available
User Friendly Website
0
36
M
ZMCYVLS
Town
No Membership
23-04-2017
Yes
CID59736
Credit/Debit Card Offers
Smartphone
Fiber_Optic
20:44:58
11
34.14
36,249.42
44.82688768
607.26
No
Yes
Yes
No Information Available
Poor Customer Service
1
20
M
BX4KLRT
City
Silver Membership
20-01-2017
Yes
CID13445
Without Offers
Smartphone
Mobile_Data
19:49:50
8
279.84
10,107
36.18907426
722.33
No
Yes
No
Not Applicable
No reason specified
0
22
F
D55UGGQ
Town
Gold Membership
07-03-2017
Yes
xxxxxxxx
Gift Vouchers/Coupons
Both
Mobile_Data
6:08:48
-999
653.31
11,496.13
24
null
No
Yes
No
Not Applicable
Poor Website
1
37
M
T2MEH2U
City
Silver Membership
23-03-2015
Yes
CID10153
Credit/Debit Card Offers
?
Mobile_Data
20:22:08
13
1,005.79
30,901.55
Error
985.385793
Yes
Yes
No
Not Applicable
Poor Customer Service
1
36
F
ZBRHJ4L
Town
Platinum Membership
09-06-2015
?
CID1161
Without Offers
Smartphone
Mobile_Data
17:16:34
18
65.11
34,940.46
3
772.88
Yes
No
Yes
No Information Available
Products always in Stock
0
12
F
OXHHE1T
City
Silver Membership
04-10-2015
No
xxxxxxxx
Credit/Debit Card Offers
?
Fiber_Optic
0:46:14
19
141.3
35,860.99
17
702.4
Yes
No
No
Not Applicable
No reason specified
1
13
F
B6QHRSK
City
Gold Membership
16-11-2017
No
xxxxxxxx
Without Offers
?
Wi-Fi
17:26:27
14
184.78
14,982.8
14
793.15
No
Yes
No
Not Applicable
Quality Customer Care
0
44
F
VQH1TCO
Village
Gold Membership
25-09-2017
No
xxxxxxxx
Gift Vouchers/Coupons
Smartphone
Mobile_Data
20:34:23
26
55.4
35,425.44
20
763.76
No
Yes
No
Not Applicable
Poor Customer Service
0
63
F
E7MHX5W
Town
Basic Membership
02-02-2015
Yes
CID15108
Gift Vouchers/Coupons
Smartphone
Fiber_Optic
9:38:11
5
31.86
13,820.49
29
705.04
Yes
No
No
Not Applicable
No reason specified
1
21
F
NG0J0YB
City
Gold Membership
28-11-2016
Yes
CID33462
Gift Vouchers/Coupons
Both
Wi-Fi
5:44:02
5
709.03
7,923.29
Error
627.91
Yes
Yes
No
Not Applicable
Poor Product Quality
1
15
M
MZ7QV0H
null
Gold Membership
21-06-2017
No
xxxxxxxx
Without Offers
Smartphone
Mobile_Data
1:40:36
18
255.27
4,362.07
12
785.48
Yes
No
Yes
No Information Available
No reason specified
0
14
M
XGWR4K2
Town
Silver Membership
20-04-2015
No
xxxxxxxx
Without Offers
Smartphone
Mobile_Data
0:38:30
16
34.44
43,062.02
17
1,169.229567
Yes
No
No
Not Applicable
Poor Product Quality
0
50
M
JQZHNXJ
City
Silver Membership
02-03-2017
Yes
CID37808
Credit/Debit Card Offers
Desktop
Wi-Fi
21:17:14
12
82.62
12,736.69
20
751.94
No
Yes
No
Not Applicable
Poor Website
0
22
M
0DX7LFU
City
Gold Membership
16-05-2016
No
xxxxxxxx
Gift Vouchers/Coupons
Smartphone
Fiber_Optic
13:45:00
22
41.12
49,874.85
7
755.57
No
Yes
No
Not Applicable
Poor Customer Service
0
56
M
A7CTMJE
Town
Premium Membership
02-01-2017
Yes
CID15117
Gift Vouchers/Coupons
Smartphone
Wi-Fi
10:29:58
16
61.19
2,045.05
23
781.3
No
Yes
No
Not Applicable
Poor Customer Service
0
29
F
Z49G0OT
City
No Membership
16-10-2017
Yes
CID46614
Gift Vouchers/Coupons
Smartphone
Fiber_Optic
4:10:18
14
144.93
26,772.26
27
658.62
No
Yes
No
Not Applicable
Too many ads
1
18
M
18TX4MR
Village
No Membership
21-10-2016
No
xxxxxxxx
Credit/Debit Card Offers
Smartphone
Mobile_Data
23:08:53
12
47.76
49,595.42
6
633.53
Yes
No
No
Not Applicable
Poor Product Quality
1
13
F
68FPWZH
City
No Membership
19-03-2016
Yes
CID17833
Gift Vouchers/Coupons
Smartphone
Wi-Fi
11:52:05
11
-847.863645
27,754.12
29
608.33
Yes
No
No
Not Applicable
No reason specified
1
44
M
2BVZGMB
City
Basic Membership
28-11-2015
No
xxxxxxxx
Credit/Debit Card Offers
?
Mobile_Data
6:53:26
9
334.4
37,077.93
Error
507.45
Yes
No
Yes
Solved in Follow-up
Poor Customer Service
1
25
M
PGFQXJ4
Town
No Membership
22-10-2016
?
xxxxxxxx
Credit/Debit Card Offers
Smartphone
Fiber_Optic
8:10:08
15
92.9
11,868.76
29
1,073.070551
Yes
No
No
Not Applicable
Poor Product Quality
1
35
F
2MITYCA
Town
Basic Membership
03-08-2015
Yes
CID39307
Without Offers
Both
Mobile_Data
9:39:14
16
589.75
26,160.45
26
602.25
No
Yes
No
Not Applicable
Poor Website
1
55
F
ZYMGWQR
Town
Premium Membership
08-07-2016
Yes
CID21853
Without Offers
Desktop
Wi-Fi
17:44:23
10
324.52
93,112.18
19
800.21
Yes
Yes
No
Not Applicable
Products always in Stock
0
24
M
I4BCP47
Village
Platinum Membership
05-01-2017
Yes
CID9200
Credit/Debit Card Offers
Desktop
Fiber_Optic
3:46:58
20
171.19
13,789.83
15
272.38676
No
Yes
Yes
No Information Available
Too many ads
0
38
F
PAUKRW1
null
Gold Membership
14-03-2016
No
xxxxxxxx
null
?
Fiber_Optic
3:44:18
10
222.89
21,690.89
15
706.66
No
Yes
No
Not Applicable
Quality Customer Care
0
31
M
FNJ6POH
Village
Silver Membership
31-07-2017
?
CID63637
Credit/Debit Card Offers
Desktop
Wi-Fi
5:04:31
11
234.69
77,850.69
Error
733.99
Yes
No
No
Not Applicable
User Friendly Website
0
16
F
M6VQTYN
Town
Basic Membership
18-11-2016
No
xxxxxxxx
Gift Vouchers/Coupons
Smartphone
Fiber_Optic
15:07:26
15
1,183.707961
14,508
7
583.58
No
Yes
No
Not Applicable
Too many ads
1
44
M
YMTI5PS
Town
Basic Membership
01-04-2015
No
xxxxxxxx
Gift Vouchers/Coupons
Smartphone
Fiber_Optic
15:15:13
22
-536.462484
49,456.07
Error
565.84
No
Yes
No
Not Applicable
Poor Website
1
29
F
S7L3G95
Town
Basic Membership
03-06-2017
No
xxxxxxxx
Without Offers
Desktop
Fiber_Optic
4:09:27
2
63.65
26,538.17
27
641.45
Yes
No
Yes
No Information Available
Too many ads
1
49
M
AG15CFP
City
No Membership
19-06-2016
No
xxxxxxxx
Credit/Debit Card Offers
Smartphone
Wi-Fi
3:01:23
7
379.4
29,185.28
20
541.65
No
Yes
Yes
No Information Available
Too many ads
1
64
M
XLR9I46
Town
Platinum Membership
31-08-2017
Yes
CID13393
Credit/Debit Card Offers
?
Wi-Fi
4:10:33
16
742.7
18,086.99
26
796.48
Yes
Yes
Yes
Solved
Poor Product Quality
0
42
F
ES8U743
Village
Basic Membership
22-07-2016
No
xxxxxxxx
Without Offers
Desktop
Wi-Fi
5:19:29
13
32.13
9,218.48
25
627.5
Yes
No
Yes
Unsolved
Poor Website
1
57
F
U4EG3PK
null
Premium Membership
05-12-2016
No
xxxxxxxx
Gift Vouchers/Coupons
Smartphone
Wi-Fi
20:17:53
8
254.37
46,605.5
7
721.55
Yes
No
Yes
Solved
Poor Product Quality
0
44
F
GT8PSU7
City
Silver Membership
01-02-2016
No
xxxxxxxx
Without Offers
Desktop
Mobile_Data
23:42:33
16
390.49
52,232.48
5
777.89
Yes
No
Yes
Solved in Follow-up
Quality Customer Care
0
49
F
KQL6KPT
null
Gold Membership
25-04-2015
No
xxxxxxxx
Gift Vouchers/Coupons
Desktop
Mobile_Data
7:31:34
13
221.49
17,520.96
17
371.953007
Yes
Yes
Yes
No Information Available
Reasonable Price
0
58
F
0Q3UCDC
Town
Basic Membership
29-01-2016
No
xxxxxxxx
Credit/Debit Card Offers
?
Wi-Fi
3:13:22
12
385.35
11,708.95
31.6985809
695.19
No
Yes
Yes
Solved
No reason specified
1
37
M
9ZHOMK5
Town
Silver Membership
28-11-2015
Yes
CID10251
Without Offers
Smartphone
Fiber_Optic
11:42:41
4
58.5
61,323.63
11
779.96
Yes
No
No
Not Applicable
Quality Customer Care
0
37
F
QL94VWF
Town
Platinum Membership
06-05-2015
?
xxxxxxxx
Without Offers
Smartphone
Mobile_Data
1:49:01
23
348.28
27,631.59
19
780.53
Yes
No
No
Not Applicable
No reason specified
0
61
F
2KD4S0W
Town
Silver Membership
19-04-2016
Yes
CID48005
Gift Vouchers/Coupons
Desktop
Mobile_Data
0:57:07
12
262.1
22,912.82
14
720.14
No
Yes
No
Not Applicable
Products always in Stock
0
24
F
E3E7FYE
Town
No Membership
01-10-2016
?
CID4229
Gift Vouchers/Coupons
Smartphone
Mobile_Data
6:10:30
8
34.52
49,323.57
8
1,064.241079
Yes
No
No
Not Applicable
Poor Website
1
55
M
R2R4O1D
City
Gold Membership
21-09-2017
No
xxxxxxxx
Credit/Debit Card Offers
Desktop
Mobile_Data
19:31:41
14
324.54
1,131.77
27
713.9
No
Yes
No
Not Applicable
Poor Website
1
44
M
KIEQROQ
City
No Membership
05-09-2017
No
xxxxxxxx
Without Offers
?
Fiber_Optic
13:59:48
3
1,079.067252
3,413.02
Error
107.722328
No
Yes
Yes
Unsolved
Poor Website
1
29
M
XWTPYKP
Town
Silver Membership
29-12-2017
Yes
CID8964
Credit/Debit Card Offers
Smartphone
Fiber_Optic
16:44:05
13
31.91
38,479.23
5
604.38
No
Yes
No
Not Applicable
Poor Product Quality
1
58
M
YKSARL2
Town
No Membership
30-09-2015
Yes
CID36216
Without Offers
Desktop
Wi-Fi
2:50:30
7
267.39
5,725.19
28
667.5
Yes
Yes
No
Not Applicable
Poor Product Quality
1
26
F
FXKUZEM
null
Basic Membership
30-03-2016
?
CID49810
Credit/Debit Card Offers
Smartphone
Fiber_Optic
20:42:04
20
400.6
38,331.19
26
532.86
Yes
Yes
Yes
Solved
Poor Website
1
62
F
1VS4P95
null
Premium Membership
28-01-2016
Yes
CID45215
Credit/Debit Card Offers
Both
Wi-Fi
10:29:10
5
727.73
23,588.23
15
739.07
Yes
No
No
Not Applicable
User Friendly Website
0
32
M
8RSNIV1
null
Premium Membership
15-07-2015
Yes
xxxxxxxx
Credit/Debit Card Offers
Desktop
Fiber_Optic
18:48:11
8
180.04
95,691.15
8
1,233.164844
No
Yes
No
Not Applicable
User Friendly Website
0
63
M
UKLYJUK
Town
Platinum Membership
13-10-2015
No
xxxxxxxx
Credit/Debit Card Offers
Desktop
Mobile_Data
4:29:22
4
30.17
93,323.35
5
1,336.369827
Yes
No
No
Not Applicable
User Friendly Website
0
14
M
9EL8UBG
Village
Basic Membership
27-04-2017
No
xxxxxxxx
Without Offers
Desktop
Mobile_Data
1:32:10
12
227.57
27,875.28
28
540.47
Yes
No
No
Not Applicable
No reason specified
1
50
M
GA9AJKM
City
Silver Membership
30-04-2017
Yes
CID15357
Without Offers
Smartphone
Wi-Fi
14:49:50
18
33.87
47,268.13
29
633.17
Yes
No
No
Not Applicable
Too many ads
1
61
M
A2WVH38
Town
Premium Membership
28-08-2015
?
CID7721
Gift Vouchers/Coupons
Desktop
Mobile_Data
3:44:50
4
99.91
38,976.91
Error
445.107354
No
Yes
Yes
Solved
Too many ads
0
24
F
DGRCMC2
null
No Membership
23-10-2015
?
CID30783
Gift Vouchers/Coupons
?
Wi-Fi
17:37:03
6
32.31
10,639.11
13
685.42
No
Yes
Yes
Solved in Follow-up
Poor Website
1
56
F
E7NCMTQ
City
Premium Membership
01-11-2016
No
xxxxxxxx
Without Offers
?
Fiber_Optic
2:42:13
18
33.68
31,427.62
7
null
No
Yes
No
Not Applicable
Products always in Stock
0
19
M
P9AFLM4
Town
Silver Membership
08-01-2015
No
xxxxxxxx
Without Offers
Smartphone
Wi-Fi
9:04:21
11
116.04
32,621.22
21
null
Yes
No
Yes
Solved in Follow-up
Poor Product Quality
0
55
M
HVKH5L5
City
Basic Membership
01-11-2016
Yes
CID57753
Credit/Debit Card Offers
Smartphone
Fiber_Optic
4:43:34
21
30.64
31,566.51
15
638.16
No
Yes
No
Not Applicable
No reason specified
1
60
F
BE30V5C
City
Premium Membership
08-09-2015
Yes
CID28867
Without Offers
Desktop
Fiber_Optic
12:12:39
-999
899.729278
15,972.3
13
756.99
Yes
No
No
Not Applicable
No reason specified
0
38
M
2XWD84P
null
Gold Membership
21-07-2017
No
xxxxxxxx
Without Offers
?
Mobile_Data
8:27:15
20
476.43
38,404.92
Error
1,050.261556
No
Yes
No
Not Applicable
Poor Product Quality
0
60
F
54KQ9S5
Village
Premium Membership
01-06-2017
No
xxxxxxxx
Gift Vouchers/Coupons
Desktop
Fiber_Optic
6:46:42
19
45.95
51,928.86
14
null
Yes
No
No
Not Applicable
Products always in Stock
0
30
M
7KDNTDC
City
Premium Membership
04-11-2015
No
xxxxxxxx
Credit/Debit Card Offers
Desktop
Mobile_Data
4:37:49
17
172.4
28,547.74
12
717.05
No
Yes
No
Not Applicable
Poor Website
0
54
M
D8LLWHY
Town
Basic Membership
31-03-2015
No
xxxxxxxx
Credit/Debit Card Offers
Smartphone
Mobile_Data
15:22:16
6
292.87
26,736.56
Error
663.03
Yes
No
No
Not Applicable
Poor Customer Service
1
60
F
4LNJAAH
City
No Membership
12-02-2017
Yes
CID40390
Without Offers
?
Mobile_Data
9:27:33
10
54.69
36,617.45
21
522.55
Yes
No
No
Not Applicable
Poor Website
1
15
F
KJG03MX
City
Gold Membership
25-09-2017
Yes
CID7633
Without Offers
Smartphone
Wi-Fi
20:43:13
12
1,122.51
41,931.5
17
543.023691
No
Yes
No
Not Applicable
Poor Product Quality
1
21
F
QEOK3V4
City
Platinum Membership
10-08-2017
No
xxxxxxxx
Without Offers
Desktop
Wi-Fi
16:48:44
15
199.31
23,272.95
23
711.8
Yes
No
Yes
Unsolved
Too many ads
0
13
F
L9V2FJ5
Town
Gold Membership
21-02-2015
Yes
CID40852
Gift Vouchers/Coupons
Both
Mobile_Data
2:13:27
10
915.48
4,012.25
7
757.25
No
Yes
Yes
Solved
No reason specified
0
17
F
7I5TWHS
Village
Platinum Membership
16-12-2017
No
xxxxxxxx
Without Offers
Both
Mobile_Data
21:02:55
17
422.36
43,390.85
33.77474697
783.18
No
Yes
No
Not Applicable
No reason specified
0
17
F
OOOKKPB
Town
No Membership
18-09-2015
Yes
CID39146
Without Offers
Both
Fiber_Optic
5:38:10
2
429.77
30,880.99
23
609.15
No
Yes
Yes
No Information Available
Poor Customer Service
1
62
F
TV9XPWL
null
Basic Membership
13-12-2017
Yes
CID3514
Credit/Debit Card Offers
Smartphone
Wi-Fi
6:01:27
24
200.04
24,566.68
16
672.93
Yes
No
No
Not Applicable
No reason specified
0
53
F
OQO7ZPE
Town
Platinum Membership
31-03-2016
No
xxxxxxxx
Gift Vouchers/Coupons
Desktop
Mobile_Data
23:42:32
6
98.85
9,021.13
8
840.1
Yes
No
No
Not Applicable
Reasonable Price
0
40
M
4B4CJ6W
Town
Silver Membership
20-03-2017
No
xxxxxxxx
Gift Vouchers/Coupons
Both
Fiber_Optic
11:05:29
22
331.93
16,426.62
25
657.1
No
Yes
Yes
Solved in Follow-up
Poor Website
1
23
F
EMIQJ1O
City
Basic Membership
23-12-2015
No
xxxxxxxx
Credit/Debit Card Offers
Smartphone
Mobile_Data
22:35:09
14
481.73
20,647.25
19
609.01
Yes
Yes
Yes
Solved
Poor Product Quality
1
55
F
TJDIZ4F
Town
Gold Membership
09-02-2016
?
CID35412
Credit/Debit Card Offers
Smartphone
Fiber_Optic
17:28:19
17
1,026.350278
2,292.09
26
710.34
No
Yes
No
Not Applicable
Poor Customer Service
1
33
F
IDWIF5C
City
Silver Membership
08-09-2016
No
xxxxxxxx
Gift Vouchers/Coupons
Smartphone
Fiber_Optic
6:51:26
20
31.89
2,687.07
25
921.152087
No
Yes
Yes
Solved
Poor Product Quality
1
27
M
36B0P3W
null
Platinum Membership
17-06-2016
No
xxxxxxxx
Credit/Debit Card Offers
Desktop
Mobile_Data
3:55:28
17
31.29
33,222.15
25
740.01
No
Yes
No
Not Applicable
Poor Product Quality
0
22
M
7KGJMPF
City
Silver Membership
15-01-2017
?
CID14842
Credit/Debit Card Offers
Desktop
Fiber_Optic
13:24:32
12
31.21
29,918.58
Error
656.84
Yes
No
Yes
Solved in Follow-up
Poor Product Quality
1
33
M
H03U19Y
City
No Membership
23-11-2017
?
CID39738
Credit/Debit Card Offers
Both
Mobile_Data
6:30:30
14
218.83
22,692.08
Error
1,057.758572
Yes
No
Yes
Solved
Too many ads
1
64
F
TX47RM6
Village
Premium Membership
15-10-2017
No
xxxxxxxx
Credit/Debit Card Offers
Desktop
Mobile_Data
0:00:51
10
425.94
30,500.99
16
951.37282
Yes
No
Yes
Unsolved
Too many ads
0
27
F
UXUHEZ0
Town
No Membership
31-03-2017
No
xxxxxxxx
Gift Vouchers/Coupons
Both
Wi-Fi
5:26:23
14
-645.772461
48,660.45
12
603.27
No
Yes
No
Not Applicable
Too many ads
1
52
F
SZ917U9
Town
Platinum Membership
26-10-2015
Yes
CID50509
Credit/Debit Card Offers
Desktop
Wi-Fi
8:00:59
11
192.03
22,535.81
7
794.71
No
Yes
No
Not Applicable
Too many ads
0
10
F
OUBH2FH
City
Platinum Membership
27-06-2016
No
xxxxxxxx
Gift Vouchers/Coupons
Desktop
Fiber_Optic
5:24:09
15
36.26
32,503.95
25
763.75
Yes
No
Yes
Unsolved
No reason specified
0
29
M
XBZ6FJ7
Town
No Membership
19-12-2015
Yes
CID30293
Credit/Debit Card Offers
Smartphone
Mobile_Data
3:44:30
7
361.18
48,034.33
17
null
Yes
No
No
Not Applicable
No reason specified
1