age
int64 10
64
| gender
stringclasses 3
values | security_no
stringlengths 7
8
| region_category
stringclasses 3
values | membership_category
stringclasses 6
values | joining_date
stringlengths 10
10
| joined_through_referral
stringclasses 3
values | referral_id
stringlengths 4
11
| preferred_offer_types
stringclasses 3
values | medium_of_operation
stringclasses 4
values | internet_option
stringclasses 3
values | last_visit_time
stringlengths 7
8
| days_since_last_login
int64 -999
26
| avg_time_spent
float64 -2,814.11
3.24k
| avg_transaction_value
float64 800
99.9k
| avg_frequency_login_days
stringlengths 1
12
| points_in_wallet
float64 -760.66
2.07k
⌀ | used_special_discount
stringclasses 2
values | offer_application_preference
stringclasses 2
values | past_complaint
stringclasses 2
values | complaint_status
stringclasses 5
values | feedback
stringclasses 9
values | churn_risk_score
int64 0
1
|
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
43 |
M
|
BX6A38K
|
City
|
Basic Membership
|
05-12-2017
|
Yes
|
CID2593
|
Credit/Debit Card Offers
|
?
|
Mobile_Data
|
23:12:17
| 13 | 641.9 | 11,203.68 |
Error
| 614.1 |
No
|
Yes
|
No
|
Not Applicable
|
Poor Website
| 1 |
15 |
M
|
XBODOGY
|
Town
|
Silver Membership
|
20-04-2016
|
Yes
|
CID30063
|
Gift Vouchers/Coupons
|
Smartphone
|
Mobile_Data
|
8:48:39
| 14 | 766.04 | 44,858.07 |
18
| 689.99 |
Yes
|
Yes
|
No
|
Not Applicable
|
Poor Customer Service
| 1 |
23 |
M
|
CDCNVB2
| null |
Silver Membership
|
20-05-2015
|
No
|
xxxxxxxx
|
Gift Vouchers/Coupons
|
Desktop
|
Wi-Fi
|
9:37:53
| 23 | 1,000.987122 | 45,893.91 |
14
| 633.41 |
Yes
|
No
|
Yes
|
Unsolved
|
No reason specified
| 1 |
55 |
M
|
33IA08M
|
Town
|
Premium Membership
|
21-09-2017
|
Yes
|
CID4140
|
Without Offers
|
Smartphone
|
Mobile_Data
|
8:31:51
| 7 | 792.59 | 44,496.31 |
19
| 741.71 |
Yes
|
No
|
No
|
Not Applicable
|
Too many ads
| 0 |
59 |
F
|
OOVLXOQ
|
Town
|
Premium Membership
|
08-08-2015
|
Yes
|
CID19181
|
Gift Vouchers/Coupons
|
Desktop
|
Wi-Fi
|
4:58:19
| 12 | 629.37 | 23,602.1 |
11
| 742.41 |
Yes
|
Yes
|
No
|
Not Applicable
|
Poor Website
| 0 |
50 |
M
|
XE5HS3F
|
Town
|
No Membership
|
04-09-2015
|
Yes
|
CID63864
|
Gift Vouchers/Coupons
|
Smartphone
|
Fiber_Optic
|
22:00:15
| 22 | 56.28 | 6,124.94 |
15
| 561.78 |
No
|
Yes
|
No
|
Not Applicable
|
Poor Website
| 1 |
48 |
F
|
WK5FO8X
|
City
|
Basic Membership
|
08-10-2016
|
Yes
|
CID12788
|
Credit/Debit Card Offers
|
Smartphone
|
Mobile_Data
|
20:42:53
| 20 | 200.46 | 40,236.57 |
21
| 647.61 |
Yes
|
No
|
No
|
Not Applicable
|
No reason specified
| 1 |
23 |
F
|
20FMCRX
|
City
|
No Membership
|
02-11-2015
|
Yes
|
CID31932
|
Without Offers
|
Smartphone
|
Mobile_Data
|
20:11:05
| 16 | 1,262.444589 | 12,163.94 |
11
| 677.29 |
Yes
|
No
|
No
|
Not Applicable
|
Poor Customer Service
| 1 |
55 |
M
|
MM0UCBB
|
Town
|
No Membership
|
19-07-2017
|
No
|
xxxxxxxx
|
Without Offers
|
Smartphone
|
Mobile_Data
|
11:29:36
| 14 | 299.27 | 7,015.77 |
20
| null |
No
|
Yes
|
Yes
|
Solved
|
Poor Product Quality
| 1 |
33 |
M
|
TOA1V9G
|
City
|
Platinum Membership
|
03-11-2016
|
No
|
xxxxxxxx
|
Gift Vouchers/Coupons
|
Smartphone
|
Mobile_Data
|
1:51:19
| 20 | 260.92 | 70,639.99 |
-5.339638902
| 760.54 |
No
|
Yes
|
No
|
Not Applicable
|
User Friendly Website
| 0 |
49 |
M
|
P3J1T89
|
Town
|
No Membership
|
23-11-2015
|
Yes
|
CID21962
|
Without Offers
|
Smartphone
|
Wi-Fi
|
4:43:09
| 15 | 30.58 | 38,036.67 |
29
| 636.43 |
Yes
|
No
|
Yes
|
Solved
|
Too many ads
| 1 |
55 |
M
|
NBKMU9M
|
Town
|
Silver Membership
|
28-09-2017
|
No
|
xxxxxxxx
|
Without Offers
|
?
|
Mobile_Data
|
21:02:29
| 16 | 34.61 | 45,824.46 |
12
| null |
Yes
|
No
|
Yes
|
No Information Available
|
No reason specified
| 1 |
56 |
F
|
LTU84Z8
|
Village
|
No Membership
|
17-12-2017
|
Yes
|
CID33512
|
Without Offers
|
Smartphone
|
Fiber_Optic
|
22:20:45
| 11 | 177.42 | 6,280.96 |
20
| 578.69 |
Yes
|
No
|
Yes
|
No Information Available
|
No reason specified
| 1 |
32 |
F
|
QK6FF63
|
City
|
No Membership
|
27-02-2016
|
Yes
|
CID43979
|
Gift Vouchers/Coupons
|
Desktop
|
Wi-Fi
|
6:53:53
| 15 | 33.77 | 32,673.05 |
21
| 529.02 |
No
|
Yes
|
No
|
Not Applicable
|
No reason specified
| 1 |
52 |
M
|
ZGMUIIB
|
Village
|
Gold Membership
|
13-05-2016
|
No
|
xxxxxxxx
|
Without Offers
|
Desktop
|
Wi-Fi
|
23:24:53
| 15 | 33.5 | 50,085.74 |
4
| 1,242.200999 |
No
|
Yes
|
No
|
Not Applicable
|
Reasonable Price
| 0 |
16 |
M
|
LUOQ29J
|
Town
|
No Membership
|
30-12-2016
|
Yes
|
CID60578
|
Credit/Debit Card Offers
|
Smartphone
|
Wi-Fi
|
15:39:51
| 8 | 62.53 | 23,123.43 |
22
| 524.34 |
Yes
|
No
|
No
|
Not Applicable
|
Too many ads
| 1 |
48 |
F
|
04HL3DY
|
Village
|
Basic Membership
|
22-11-2015
|
Yes
|
CID10163
|
Credit/Debit Card Offers
|
Smartphone
|
Mobile_Data
|
10:58:27
| 15 | 583.96 | 38,477.8 |
13
| 608.37 |
Yes
|
No
|
No
|
Not Applicable
|
No reason specified
| 1 |
61 |
M
|
EWKOKT8
|
City
|
Platinum Membership
|
17-07-2017
|
No
|
xxxxxxxx
|
Gift Vouchers/Coupons
|
Smartphone
|
Mobile_Data
|
6:16:06
| 9 | 315.37 | 28,202.86 |
19
| 778.62 |
Yes
|
No
|
No
|
Not Applicable
|
Poor Website
| 0 |
33 |
F
|
TKBQI3G
|
Town
|
Basic Membership
|
07-05-2016
|
Yes
|
CID55094
|
Without Offers
|
Smartphone
|
Wi-Fi
|
21:13:44
| 14 | 146.24 | 2,203.18 |
15
| 301.544484 |
No
|
Yes
|
Yes
|
Solved in Follow-up
|
No reason specified
| 1 |
22 |
M
|
LGTEN2N
|
City
|
No Membership
|
11-08-2016
|
Yes
|
CID46334
|
Gift Vouchers/Coupons
|
Desktop
|
Wi-Fi
|
4:45:08
| 20 | 103.51 | 21,574 |
5
| 414.246151 |
No
|
Yes
|
Yes
|
Solved in Follow-up
|
Poor Product Quality
| 1 |
15 |
M
|
AJIO3HH
|
City
|
Basic Membership
|
05-09-2015
|
No
|
xxxxxxxx
|
Without Offers
|
Smartphone
|
Wi-Fi
|
0:39:31
| 19 | -739.676575 | 1,808.39 |
22
| null |
Yes
|
No
|
No
|
Not Applicable
|
No reason specified
| 1 |
10 |
F
|
OQA685G
|
Village
|
Silver Membership
|
16-02-2016
|
No
|
xxxxxxxx
|
Without Offers
|
?
|
Fiber_Optic
|
14:00:49
| 12 | 142.34 | 38,249.21 |
23
| 1,078.760958 |
Yes
|
No
|
Yes
|
Unsolved
|
No reason specified
| 1 |
50 |
M
|
BS5TEBS
|
Village
|
Platinum Membership
|
03-03-2016
|
Yes
|
CID9580
|
Gift Vouchers/Coupons
|
Both
|
Fiber_Optic
|
20:51:40
| 4 | -431.082163 | 9,508.56 |
20
| 165.419456 |
Yes
|
No
|
Yes
|
No Information Available
|
No reason specified
| 0 |
12 |
M
|
V9UQEYQ
|
City
|
No Membership
|
05-02-2016
|
Yes
|
CID14260
|
Credit/Debit Card Offers
|
Desktop
|
Mobile_Data
|
7:34:25
| 14 | 86.25 | 31,792.97 |
9
| 1,098.600851 |
No
|
Yes
|
Yes
|
No Information Available
|
Too many ads
| 1 |
10 |
M
|
W4JI31Q
|
Town
|
Premium Membership
|
13-09-2015
|
Yes
|
CID40819
|
Gift Vouchers/Coupons
|
Smartphone
|
Mobile_Data
|
21:28:34
| -999 | 78.93 | 49,093.95 |
28
| 791.99 |
Yes
|
No
|
No
|
Not Applicable
|
Too many ads
| 0 |
12 |
M
|
L30J789
|
Town
|
No Membership
|
19-04-2017
|
No
|
xxxxxxxx
|
Credit/Debit Card Offers
|
Desktop
|
Fiber_Optic
|
7:44:03
| 8 | 122.17 | 12,440.72 |
5
| 677.35 |
No
|
Yes
|
Yes
|
No Information Available
|
Poor Website
| 1 |
45 |
F
|
BJ3F5CH
|
Town
|
No Membership
|
20-07-2017
|
Yes
|
CID53947
|
Without Offers
|
Smartphone
|
Wi-Fi
|
3:49:34
| 6 | 1,482.53 | 13,626.01 |
23
| 555.38 |
Yes
|
Yes
|
No
|
Not Applicable
|
No reason specified
| 1 |
14 |
F
|
GXMBJ1A
|
Town
|
No Membership
|
29-01-2016
|
Yes
|
CID52837
|
Without Offers
|
Desktop
|
Wi-Fi
|
17:27:16
| 1 | 385.72 | 18,512.96 |
Error
| 557.61 |
Yes
|
Yes
|
Yes
|
Solved
|
No reason specified
| 1 |
40 |
F
|
0BGG2FZ
|
Town
|
Basic Membership
|
17-12-2017
|
Yes
|
CID5445
|
Without Offers
|
Smartphone
|
Wi-Fi
|
3:40:28
| 14 | 91.7 | 23,406.99 |
Error
| 668.48 |
No
|
Yes
|
Yes
|
Solved
|
Too many ads
| 0 |
25 |
M
|
W3NSYTC
|
City
|
Platinum Membership
|
11-01-2017
|
Yes
|
CID60395
|
Credit/Debit Card Offers
|
Smartphone
|
Wi-Fi
|
4:53:43
| 24 | 31.84 | 11,412.83 |
53.5713734
| 703.86 |
Yes
|
No
|
Yes
|
Solved in Follow-up
|
Poor Website
| 0 |
20 |
F
|
DPBJ9LG
| null |
Gold Membership
|
01-02-2015
|
Yes
|
CID18157
|
Credit/Debit Card Offers
|
Smartphone
|
Fiber_Optic
|
23:58:28
| 12 | 30.36 | 46,548.07 |
15
| 723 |
No
|
Yes
|
Yes
|
Unsolved
|
Poor Customer Service
| 0 |
37 |
F
|
7J3POQ0
|
City
|
Basic Membership
|
07-09-2017
|
Yes
|
CID40425
|
Without Offers
|
Smartphone
|
Mobile_Data
|
13:10:19
| 13 | 32.62 | 47,228.58 |
12
| null |
No
|
Yes
|
Yes
|
Solved
|
No reason specified
| 1 |
13 |
M
|
DD3Q6FB
|
City
|
Silver Membership
|
21-03-2016
|
No
|
xxxxxxxx
|
Gift Vouchers/Coupons
|
Desktop
|
Wi-Fi
|
7:23:53
| 4 | 150.97 | 85,750.12 |
6
| 785.69 |
Yes
|
No
|
No
|
Not Applicable
|
Quality Customer Care
| 0 |
33 |
F
|
IZ6YPZD
|
Town
|
Silver Membership
|
25-08-2015
|
Yes
|
CID18588
|
Gift Vouchers/Coupons
|
Desktop
|
Fiber_Optic
|
5:44:44
| -999 | 94.2 | 56,741.77 |
11
| 710.79 |
No
|
Yes
|
No
|
Not Applicable
|
Reasonable Price
| 0 |
47 |
F
|
72FNQEU
|
Town
|
Premium Membership
|
09-09-2016
|
No
|
xxxxxxxx
|
Without Offers
|
Smartphone
|
Mobile_Data
|
2:23:58
| 2 | 163.43 | 5,843.93 |
5
| 754.32 |
No
|
Yes
|
Yes
|
No Information Available
|
Too many ads
| 0 |
34 |
M
|
WQT3TB3
|
Town
|
No Membership
|
13-08-2017
|
No
|
xxxxxxxx
|
Credit/Debit Card Offers
|
Smartphone
|
Mobile_Data
|
12:56:03
| 16 | 296.05 | 9,945 |
Error
| 638.91 |
No
|
Yes
|
No
|
Not Applicable
|
Too many ads
| 1 |
60 |
M
|
JVZWW7F
|
City
|
Platinum Membership
|
08-06-2017
|
No
|
xxxxxxxx
|
Gift Vouchers/Coupons
|
?
|
Wi-Fi
|
21:29:07
| 8 | 95.89 | 27,327.38 |
15
| 754.13 |
No
|
Yes
|
Yes
|
Unsolved
|
Poor Product Quality
| 0 |
10 |
F
|
BQNNOW0
| null |
No Membership
|
11-06-2016
|
Yes
|
CID28414
|
Without Offers
|
Smartphone
|
Wi-Fi
|
0:45:28
| 13 | 134.41 | 34,007.44 |
12
| 420.252235 |
No
|
Yes
|
Yes
|
Solved
|
Poor Product Quality
| 1 |
44 |
M
|
K86BRHQ
|
Town
|
Premium Membership
|
24-07-2016
|
No
|
xxxxxxxx
|
Without Offers
|
Smartphone
|
Fiber_Optic
|
10:22:33
| 21 | 34.97 | 14,545.9 |
8
| 360.582464 |
Yes
|
No
|
Yes
|
Unsolved
|
Poor Website
| 0 |
17 |
M
|
HQ77Y5F
|
Village
|
Silver Membership
|
07-11-2016
|
No
|
xxxxxxxx
|
Credit/Debit Card Offers
|
Desktop
|
Wi-Fi
|
4:19:51
| 3 | 349.92 | 25,966.98 |
9
| 659.95 |
Yes
|
No
|
No
|
Not Applicable
|
Poor Customer Service
| 1 |
38 |
F
|
TEEC4CC
| null |
Basic Membership
|
02-10-2015
|
?
|
xxxxxxxx
|
Without Offers
|
Desktop
|
Fiber_Optic
|
13:24:41
| 6 | 176.66 | 29,048.04 |
21
| -288.247333 |
Yes
|
No
|
Yes
|
No Information Available
|
Poor Product Quality
| 1 |
33 |
M
|
H1HTE6N
| null |
Platinum Membership
|
03-09-2017
|
Yes
|
CID54071
|
Credit/Debit Card Offers
|
Desktop
|
Mobile_Data
|
14:13:44
| 20 | 42.03 | 33,959.9 |
8
| 831.1 |
No
|
Yes
|
Yes
|
Unsolved
|
Products always in Stock
| 0 |
16 |
F
|
T4Z6TNW
|
City
|
Silver Membership
|
05-05-2017
|
Yes
|
xxxxxxxx
|
Without Offers
|
Smartphone
|
Mobile_Data
|
12:40:18
| 13 | 47.22 | 15,403.3 |
19
| 672.15 |
No
|
Yes
|
No
|
Not Applicable
|
Poor Website
| 1 |
50 |
M
|
UR8I03I
|
Village
|
Silver Membership
|
25-11-2016
|
No
|
xxxxxxxx
|
Without Offers
|
Desktop
|
Fiber_Optic
|
19:15:34
| 10 | 446.49 | 21,585.94 |
Error
| null |
Yes
|
Yes
|
No
|
Not Applicable
|
Poor Customer Service
| 0 |
52 |
F
|
MW7AZ09
|
City
|
Basic Membership
|
27-11-2017
|
Yes
|
CID21810
|
Credit/Debit Card Offers
|
Smartphone
|
Wi-Fi
|
13:47:28
| 9 | 502.02 | 28,024.35 |
8
| 1,161.057661 |
No
|
Yes
|
Yes
|
Solved
|
Poor Product Quality
| 1 |
36 |
M
|
GP5UD43
|
City
|
Gold Membership
|
26-04-2017
|
No
|
xxxxxxxx
|
Gift Vouchers/Coupons
|
Desktop
|
Mobile_Data
|
16:54:20
| 5 | 261.9 | 41,808.02 |
16
| null |
Yes
|
No
|
Yes
|
Solved
|
Poor Customer Service
| 0 |
38 |
F
|
APJDTRE
| null |
No Membership
|
18-10-2016
|
Yes
|
CID19386
|
Without Offers
|
Smartphone
|
Wi-Fi
|
17:22:59
| -999 | 105.74 | 25,686.23 |
16
| 622.96 |
Yes
|
No
|
Yes
|
Unsolved
|
Poor Customer Service
| 1 |
54 |
F
|
ZSTLZ2E
|
City
|
Premium Membership
|
20-03-2016
|
Yes
|
CID63224
|
Without Offers
|
?
|
Wi-Fi
|
11:26:28
| 23 | 59.08 | 36,440.91 |
15
| 1,638.27558 |
Yes
|
No
|
No
|
Not Applicable
|
Poor Customer Service
| 0 |
18 |
F
|
3KJBJZ7
|
Town
|
No Membership
|
22-07-2016
|
Yes
|
CID31262
|
Without Offers
|
Smartphone
|
Mobile_Data
|
21:16:40
| 17 | 200.63 | 21,330.47 |
22
| 661.3 |
No
|
Yes
|
No
|
Not Applicable
|
No reason specified
| 1 |
27 |
M
|
4CY7E4N
|
City
|
Platinum Membership
|
27-04-2015
|
No
|
xxxxxxxx
|
Credit/Debit Card Offers
|
Desktop
|
Wi-Fi
|
14:04:47
| 10 | 206.96 | 44,254.12 |
12
| null |
Yes
|
Yes
|
No
|
Not Applicable
|
Products always in Stock
| 0 |
38 |
F
|
34FU846
|
Village
|
Basic Membership
|
24-07-2015
|
?
|
CID63331
|
Gift Vouchers/Coupons
|
Desktop
|
Mobile_Data
|
7:03:32
| 17 | 162.46 | 3,929.57 |
5
| null |
Yes
|
No
|
Yes
|
Solved
|
No reason specified
| 1 |
59 |
M
|
UBDOE5W
|
Town
|
Premium Membership
|
12-12-2016
|
No
|
xxxxxxxx
|
Gift Vouchers/Coupons
|
Desktop
|
Fiber_Optic
|
6:54:54
| 14 | 1,431.646546 | 56,989.08 |
7
| 727.58 |
Yes
|
No
|
Yes
|
Unsolved
|
User Friendly Website
| 0 |
51 |
F
|
O939G11
|
City
|
Platinum Membership
|
01-08-2016
|
Yes
|
CID21667
|
Without Offers
|
?
|
Wi-Fi
|
11:41:59
| 8 | 32.25 | 8,879.1 |
24
| 796.24 |
Yes
|
No
|
Yes
|
No Information Available
|
Too many ads
| 0 |
14 |
F
|
AWONHJ4
| null |
Gold Membership
|
25-02-2017
|
Yes
|
xxxxxxxx
|
Credit/Debit Card Offers
|
?
|
Wi-Fi
|
20:53:29
| -999 | 104.42 | 6,656.53 |
5
| 743.13 |
Yes
|
No
|
No
|
Not Applicable
|
Too many ads
| 0 |
62 |
F
|
IKQ7RTU
| null |
Premium Membership
|
30-10-2015
|
?
|
CID55170
|
Credit/Debit Card Offers
|
Smartphone
|
Wi-Fi
|
17:53:11
| 21 | 144.85 | 12,962.42 |
26
| 761.04 |
No
|
Yes
|
Yes
|
Solved in Follow-up
|
Too many ads
| 0 |
47 |
F
|
UQIC4GK
|
City
|
Premium Membership
|
05-05-2016
|
?
|
xxxxxxxx
|
Without Offers
|
Desktop
|
Wi-Fi
|
10:08:33
| 18 | 33.57 | 5,110.81 |
29
| null |
Yes
|
No
|
Yes
|
Solved
|
Poor Customer Service
| 0 |
18 |
M
|
5RETX99
|
Town
|
Gold Membership
|
16-08-2015
|
No
|
xxxxxxxx
|
Without Offers
|
Desktop
|
Fiber_Optic
|
9:23:28
| 21 | 260.08 | 15,097.46 |
11
| 773.63 |
Yes
|
No
|
No
|
Not Applicable
|
Poor Product Quality
| 0 |
64 |
F
|
E3SL0KU
|
Village
|
Gold Membership
|
02-01-2015
|
?
|
CID22312
|
Gift Vouchers/Coupons
|
Smartphone
|
Wi-Fi
|
22:49:01
| 13 | 80.09 | 32,437.84 |
9
| null |
No
|
Yes
|
Yes
|
Solved in Follow-up
|
Poor Customer Service
| 1 |
56 |
F
|
MQ4E3GZ
|
City
|
Premium Membership
|
01-07-2015
|
No
|
xxxxxxxx
|
Without Offers
|
Desktop
|
Fiber_Optic
|
19:39:43
| 13 | -849.302012 | 2,042.49 |
21
| null |
Yes
|
No
|
Yes
|
Solved
|
No reason specified
| 0 |
52 |
M
|
8BIS3LY
| null |
Silver Membership
|
02-08-2015
|
No
|
xxxxxxxx
|
Credit/Debit Card Offers
|
Desktop
|
Fiber_Optic
|
9:28:53
| 16 | 401.93 | 60,639.1 |
11
| 797.27 |
No
|
Yes
|
Yes
|
Solved
|
Quality Customer Care
| 0 |
49 |
M
|
MFEOCSL
|
City
|
No Membership
|
05-07-2017
|
No
|
xxxxxxxx
|
Gift Vouchers/Coupons
|
Smartphone
|
Mobile_Data
|
13:49:25
| 9 | 76.11 | 28,870.14 |
28
| 683.65 |
Yes
|
No
|
Yes
|
No Information Available
|
Poor Product Quality
| 1 |
15 |
M
|
J5J3ZH7
| null |
No Membership
|
30-03-2017
|
Yes
|
CID2958
|
Without Offers
|
Desktop
|
Wi-Fi
|
23:17:12
| 15 | 81.06 | 6,382.96 |
24
| 608.84 |
Yes
|
No
|
No
|
Not Applicable
|
Too many ads
| 1 |
41 |
F
|
8LKPORX
|
Town
|
Platinum Membership
|
03-06-2015
|
No
|
xxxxxxxx
|
Gift Vouchers/Coupons
|
Smartphone
|
Mobile_Data
|
1:37:06
| 10 | 1,110.189531 | 49,615.92 |
24
| 786.64 |
Yes
|
No
|
Yes
|
Solved
|
Poor Customer Service
| 0 |
25 |
F
|
7L3N4HW
|
Town
|
No Membership
|
21-12-2015
|
No
|
xxxxxxxx
|
Without Offers
|
Smartphone
|
Mobile_Data
|
21:10:13
| 8 | 305.27 | 28,019.96 |
7
| 608.54 |
Yes
|
No
|
No
|
Not Applicable
|
Poor Product Quality
| 1 |
36 |
F
|
PI814PZ
|
City
|
Gold Membership
|
25-06-2017
|
Yes
|
xxxxxxxx
|
Without Offers
|
Smartphone
|
Fiber_Optic
|
12:23:18
| 24 | 563.3 | 38,221 |
10
| 1,296.669481 |
No
|
Yes
|
Yes
|
Solved
|
Poor Customer Service
| 0 |
16 |
F
|
F3MXJED
|
Village
|
No Membership
|
20-12-2017
|
No
|
xxxxxxxx
|
Credit/Debit Card Offers
|
Both
|
Fiber_Optic
|
2:38:31
| 7 | 237.14 | 5,061.41 |
10
| 989.973193 |
Yes
|
Yes
|
No
|
Not Applicable
|
Poor Website
| 1 |
30 |
M
|
3T5RRXV
|
Town
|
Silver Membership
|
17-12-2016
|
Yes
|
CID35031
|
Gift Vouchers/Coupons
|
Smartphone
|
Wi-Fi
|
8:49:31
| 2 | 58.85 | 46,895.72 |
16
| 792.09 |
No
|
Yes
|
Yes
|
Unsolved
|
Too many ads
| 0 |
48 |
M
|
KVXUBQO
| null |
Gold Membership
|
12-10-2017
|
Yes
|
CID36295
|
Credit/Debit Card Offers
|
Desktop
|
Fiber_Optic
|
13:47:40
| 14 | 31.26 | 48,481.64 |
17
| 717.55 |
No
|
Yes
|
No
|
Not Applicable
|
No reason specified
| 1 |
29 |
M
|
ML1VCLE
|
Town
|
Basic Membership
|
16-07-2017
|
Yes
|
CID42153
|
Gift Vouchers/Coupons
|
Desktop
|
Fiber_Optic
|
17:19:34
| 6 | 274.91 | 43,598.7 |
5
| null |
No
|
Yes
|
Yes
|
Unsolved
|
Poor Customer Service
| 1 |
30 |
F
|
DPQD37D
| null |
Gold Membership
|
19-12-2015
|
No
|
xxxxxxxx
|
Gift Vouchers/Coupons
|
Desktop
|
Fiber_Optic
|
21:07:26
| 16 | 1,299.679599 | 22,290.86 |
28
| 638.96 |
No
|
Yes
|
Yes
|
Solved
|
Poor Product Quality
| 1 |
49 |
M
|
DCICECJ
|
City
|
No Membership
|
18-01-2017
|
Yes
|
CID29192
|
Credit/Debit Card Offers
|
Smartphone
|
Fiber_Optic
|
11:23:56
| 13 | 150.91 | 17,129.53 |
15
| 639.82 |
No
|
Yes
|
Yes
|
No Information Available
|
Poor Product Quality
| 1 |
13 |
F
|
1B435GD
|
Town
|
Gold Membership
|
05-09-2015
|
?
|
CID31888
|
Without Offers
|
Desktop
|
Wi-Fi
|
17:22:08
| 9 | 271.76 | 26,424.38 |
14
| 756.13 |
Yes
|
Yes
|
No
|
Not Applicable
|
Poor Product Quality
| 0 |
56 |
M
|
FPG1LBU
|
Village
|
Platinum Membership
|
29-05-2015
|
?
|
CID3401
|
Without Offers
|
Both
|
Fiber_Optic
|
8:03:09
| 3 | 733.67 | 14,436.07 |
6
| 297.403945 |
Yes
|
Yes
|
Yes
|
Solved
|
Quality Customer Care
| 0 |
36 |
M
|
LGBR8DV
|
Town
|
Platinum Membership
|
19-03-2016
|
Yes
|
CID3930
|
Gift Vouchers/Coupons
|
?
|
Wi-Fi
|
17:32:30
| -999 | 1,221.822286 | 86,842.83 |
13
| 710.92 |
Yes
|
Yes
|
No
|
Not Applicable
|
Reasonable Price
| 0 |
34 |
M
|
OWDWYEA
| null |
Premium Membership
|
16-11-2016
|
?
|
CID62743
|
Credit/Debit Card Offers
|
Both
|
Wi-Fi
|
1:14:08
| 2 | 949.86 | 33,079.95 |
25
| 419.116138 |
Yes
|
Yes
|
No
|
Not Applicable
|
Poor Product Quality
| 0 |
23 |
F
|
LL9WRG9
|
City
|
No Membership
|
04-01-2015
|
No
|
xxxxxxxx
|
Without Offers
|
Smartphone
|
Fiber_Optic
|
20:38:43
| 4 | 215.75 | 33,862.45 |
Error
| 206.027629 |
No
|
Yes
|
Yes
|
Solved in Follow-up
|
Too many ads
| 1 |
36 |
F
|
7QQDW9I
|
Town
|
No Membership
|
12-04-2016
|
No
|
xxxxxxxx
|
Credit/Debit Card Offers
|
?
|
Mobile_Data
|
14:00:00
| 15 | 479.45 | 25,392.94 |
11
| 587.23 |
Yes
|
No
|
No
|
Not Applicable
|
No reason specified
| 1 |
20 |
M
|
FKD52UE
|
City
|
Platinum Membership
|
11-05-2016
|
?
|
CID22489
|
Gift Vouchers/Coupons
|
Desktop
|
Mobile_Data
|
1:40:30
| 2 | 352.61 | 1,816.1 |
5
| 733.6 |
No
|
Yes
|
No
|
Not Applicable
|
Poor Website
| 0 |
35 |
F
|
9BJLEMK
|
City
|
Basic Membership
|
20-07-2015
|
No
|
xxxxxxxx
|
Gift Vouchers/Coupons
|
?
|
Mobile_Data
|
1:36:27
| -999 | 86.27 | 37,451.91 |
23
| 676.89 |
No
|
Yes
|
Yes
|
Solved
|
Poor Customer Service
| 1 |
29 |
M
|
62JGFV8
|
City
|
Basic Membership
|
19-07-2017
|
No
|
xxxxxxxx
|
Without Offers
|
Desktop
|
Wi-Fi
|
20:41:14
| 19 | 43.5 | 14,431.86 |
27
| 686.86 |
Yes
|
No
|
No
|
Not Applicable
|
Poor Customer Service
| 1 |
38 |
F
|
Z3OEL8F
|
City
|
No Membership
|
10-06-2017
|
Yes
|
CID33054
|
Gift Vouchers/Coupons
|
?
|
Mobile_Data
|
17:20:10
| 11 | 552.61 | 20,308.23 |
28
| 615.9 |
Yes
|
No
|
Yes
|
Unsolved
|
Poor Product Quality
| 1 |
46 |
M
|
OHGN6CD
|
Town
|
Gold Membership
|
01-07-2015
|
No
|
xxxxxxxx
|
Without Offers
|
Smartphone
|
Mobile_Data
|
5:46:03
| 20 | 393.41 | 15,462.29 |
8
| 747.11 |
No
|
Yes
|
Yes
|
No Information Available
|
No reason specified
| 0 |
60 |
F
|
P169L14
|
City
|
Silver Membership
|
28-11-2016
|
No
|
xxxxxxxx
|
Gift Vouchers/Coupons
|
Smartphone
|
Fiber_Optic
|
16:49:48
| 5 | 95.02 | 11,757.89 |
6
| 750.89 |
Yes
|
No
|
No
|
Not Applicable
|
Too many ads
| 0 |
61 |
F
|
VABORTJ
|
City
|
Premium Membership
|
27-07-2016
|
Yes
|
CID16277
|
Gift Vouchers/Coupons
|
Desktop
|
Wi-Fi
|
2:20:24
| 25 | 50.63 | 97,688.49 |
17
| 292.568681 |
Yes
|
No
|
Yes
|
Solved
|
Reasonable Price
| 0 |
56 |
F
|
YKVADVN
|
Town
|
Gold Membership
|
10-02-2016
|
Yes
|
CID63709
|
Gift Vouchers/Coupons
|
Desktop
|
Wi-Fi
|
3:07:00
| 12 | 34.08 | 34,687.38 |
15
| 717.96 |
No
|
Yes
|
No
|
Not Applicable
|
Reasonable Price
| 0 |
41 |
M
|
ZMSJPAY
|
City
|
Basic Membership
|
24-10-2016
|
No
|
xxxxxxxx
|
Without Offers
|
Smartphone
|
Mobile_Data
|
0:17:26
| 16 | 34.82 | 33,188.16 |
27
| 367.693021 |
No
|
Yes
|
Yes
|
Solved in Follow-up
|
Poor Customer Service
| 1 |
59 |
M
|
QJBHPD3
|
Town
|
Premium Membership
|
15-11-2015
|
No
|
xxxxxxxx
|
Credit/Debit Card Offers
|
Both
|
Fiber_Optic
|
8:14:38
| 16 | 1,336.2697 | 36,326.75 |
Error
| 788.99 |
No
|
Yes
|
No
|
Not Applicable
|
Poor Website
| 0 |
29 |
F
|
9KFLYZB
|
Town
|
Premium Membership
|
25-04-2017
|
No
|
xxxxxxxx
|
Credit/Debit Card Offers
|
Smartphone
|
Fiber_Optic
|
14:25:24
| 6 | 201.06 | 8,436.67 |
6
| 1,071.243322 |
Yes
|
No
|
Yes
|
Solved
|
Products always in Stock
| 0 |
28 |
M
|
PQZTYSQ
|
City
|
Silver Membership
|
19-10-2016
|
Yes
|
CID62016
|
Gift Vouchers/Coupons
|
Both
|
Fiber_Optic
|
18:27:24
| 16 | 348.67 | 38,427.15 |
29
| 700.81 |
Yes
|
No
|
Yes
|
Unsolved
|
Poor Website
| 0 |
56 |
F
|
Q0LQ2P9
|
Town
|
Basic Membership
|
22-08-2015
|
No
|
xxxxxxxx
|
Credit/Debit Card Offers
|
Desktop
|
Wi-Fi
|
21:32:54
| 14 | 42.78 | 43,391.4 |
28
| 436.088334 |
Yes
|
No
|
Yes
|
Solved in Follow-up
|
Poor Customer Service
| 1 |
43 |
F
|
WU58Y9L
|
Town
|
Gold Membership
|
01-05-2016
|
No
|
xxxxxxxx
|
Credit/Debit Card Offers
|
Desktop
|
Mobile_Data
|
18:31:07
| 21 | 33.37 | 36,894.82 |
18
| 701.81 |
No
|
Yes
|
No
|
Not Applicable
|
Poor Customer Service
| 0 |
28 |
F
|
O5A04SI
| null |
Silver Membership
|
19-05-2017
|
No
|
xxxxxxxx
|
Gift Vouchers/Coupons
|
Both
|
Wi-Fi
|
13:52:07
| 20 | 222.09 | 19,368.12 |
45.3190613
| 629.83 |
Yes
|
No
|
Yes
|
No Information Available
|
Poor Customer Service
| 1 |
16 |
F
|
JDFE61J
| null |
Silver Membership
|
22-05-2016
|
No
|
xxxxxxxx
|
Gift Vouchers/Coupons
|
?
|
Fiber_Optic
|
16:56:14
| 9 | 88.82 | 5,497.89 |
12
| null |
Yes
|
No
|
Yes
|
Solved in Follow-up
|
Poor Product Quality
| 0 |
60 |
F
|
WELBZTU
|
Town
|
No Membership
|
21-05-2015
|
Yes
|
CID49599
|
Credit/Debit Card Offers
|
Desktop
|
Mobile_Data
|
19:36:19
| 16 | 101.56 | 5,132.55 |
16
| 621.96 |
No
|
Yes
|
Yes
|
Unsolved
|
Poor Product Quality
| 1 |
35 |
F
|
L1YFUWS
|
City
|
No Membership
|
28-05-2015
|
No
|
xxxxxxxx
|
Without Offers
|
Smartphone
|
Fiber_Optic
|
16:08:51
| 9 | 37.59 | 28,432.23 |
29
| 631.14 |
No
|
Yes
|
Yes
|
Unsolved
|
Poor Product Quality
| 1 |
24 |
M
|
TH83WHQ
|
Village
|
Premium Membership
|
28-11-2015
|
?
|
CID46085
|
Credit/Debit Card Offers
|
Desktop
|
Fiber_Optic
|
22:12:24
| 2 | 138.61 | 68,051.66 |
Error
| 846.33 |
No
|
Yes
|
Yes
|
Unsolved
|
User Friendly Website
| 0 |
17 |
F
|
KRWB0LN
| null |
Basic Membership
|
18-01-2016
|
No
|
xxxxxxxx
|
Gift Vouchers/Coupons
|
Desktop
|
Wi-Fi
|
5:03:15
| 9 | 47.81 | 12,144.94 |
Error
| 690.32 |
No
|
Yes
|
Yes
|
Unsolved
|
No reason specified
| 1 |
21 |
M
|
4KW3H5H
|
City
|
Gold Membership
|
02-10-2015
|
Yes
|
CID13098
|
Credit/Debit Card Offers
|
?
|
Mobile_Data
|
21:38:46
| 17 | 33.88 | 43,649.07 |
11
| 777.37 |
No
|
Yes
|
Yes
|
No Information Available
|
Poor Website
| 0 |
16 |
F
|
FPEMXH6
|
Town
|
Basic Membership
|
12-06-2015
|
Yes
|
CID52199
|
Gift Vouchers/Coupons
|
Desktop
|
Wi-Fi
|
6:10:19
| 7 | 117.73 | 31,562.08 |
7
| null |
No
|
Yes
|
Yes
|
Solved in Follow-up
|
No reason specified
| 1 |
64 |
M
|
ER5D5N7
|
Village
|
Platinum Membership
|
16-05-2017
|
Yes
|
CID18008
|
Gift Vouchers/Coupons
|
?
|
Mobile_Data
|
20:05:18
| 3 | 327.42 | 1,063.13 |
8
| 755.68 |
Yes
|
No
|
Yes
|
No Information Available
|
No reason specified
| 0 |
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