age
int64
10
64
gender
stringclasses
3 values
security_no
stringlengths
7
8
region_category
stringclasses
3 values
membership_category
stringclasses
6 values
joining_date
stringlengths
10
10
joined_through_referral
stringclasses
3 values
referral_id
stringlengths
4
11
preferred_offer_types
stringclasses
3 values
medium_of_operation
stringclasses
4 values
internet_option
stringclasses
3 values
last_visit_time
stringlengths
7
8
days_since_last_login
int64
-999
26
avg_time_spent
float64
-2,814.11
3.24k
avg_transaction_value
float64
800
99.9k
avg_frequency_login_days
stringlengths
1
12
points_in_wallet
float64
-760.66
2.07k
used_special_discount
stringclasses
2 values
offer_application_preference
stringclasses
2 values
past_complaint
stringclasses
2 values
complaint_status
stringclasses
5 values
feedback
stringclasses
9 values
churn_risk_score
int64
0
1
53
M
G5FRT4F
City
Premium Membership
17-04-2015
No
xxxxxxxx
Without Offers
?
Mobile_Data
8:30:04
9
116.83
62,961.95
Error
1,305.874285
Yes
No
Yes
No Information Available
User Friendly Website
0
20
M
Y1Z3Q3O
City
Premium Membership
10-01-2015
No
xxxxxxxx
Gift Vouchers/Coupons
Desktop
Mobile_Data
2:32:45
10
148.23
37,026.87
25
1,145.598503
No
Yes
Yes
No Information Available
Too many ads
0
33
F
KX4MWOC
Town
No Membership
30-07-2015
Yes
CID9086
Without Offers
Smartphone
Fiber_Optic
3:15:46
18
297.22
31,623.15
Error
533.67
No
Yes
Yes
Solved in Follow-up
Poor Website
0
38
F
JN6ZABR
Town
Basic Membership
10-06-2016
No
xxxxxxxx
Gift Vouchers/Coupons
Smartphone
Mobile_Data
22:43:54
16
-982.994947
29,629.89
12
614.23
No
Yes
No
Not Applicable
Too many ads
1
15
F
XJIP48T
City
Basic Membership
28-04-2016
Yes
CID4278
Gift Vouchers/Coupons
Desktop
Wi-Fi
1:46:46
-999
46.46
12,679.6
12
596.21
No
Yes
Yes
Solved in Follow-up
Poor Product Quality
1
44
M
LBNRQKK
Town
Basic Membership
15-11-2017
?
CID33207
Credit/Debit Card Offers
Desktop
Wi-Fi
8:17:34
15
335.74
20,046.09
Error
577.27
No
Yes
No
Not Applicable
Poor Website
1
40
M
2E0EJSH
Village
Premium Membership
16-06-2017
?
CID2044
Credit/Debit Card Offers
Desktop
Fiber_Optic
4:23:15
5
885.14
11,788.78
5
795.36
Yes
Yes
No
Not Applicable
Reasonable Price
0
28
F
RBMHMG3
Town
No Membership
28-12-2017
Yes
xxxxxxxx
Credit/Debit Card Offers
Smartphone
Mobile_Data
1:27:32
17
32.73
39,941.56
28
569.69
Yes
No
Yes
No Information Available
No reason specified
1
46
F
K04E7UB
Town
Platinum Membership
28-02-2015
?
CID41929
Credit/Debit Card Offers
Smartphone
Mobile_Data
11:05:59
7
988.731759
47,759.37
25
707.43
Yes
No
No
Not Applicable
Poor Product Quality
0
56
M
8LRPRHX
Village
No Membership
21-11-2015
No
xxxxxxxx
Credit/Debit Card Offers
Desktop
Mobile_Data
4:25:51
23
98.21
8,326.81
29
900.214763
Yes
No
No
Not Applicable
No reason specified
1
33
F
26KK0OK
City
Platinum Membership
12-04-2015
Yes
CID32715
Gift Vouchers/Coupons
Both
Fiber_Optic
0:54:23
10
-283.509478
1,342.94
20
465.040109
Yes
Yes
No
Not Applicable
No reason specified
0
55
M
O5R4J27
Town
Premium Membership
12-10-2017
Yes
CID39664
Credit/Debit Card Offers
Smartphone
Fiber_Optic
23:22:21
17
1,534.583308
37,797.6
Error
725.15
Yes
Yes
Yes
Solved in Follow-up
Products always in Stock
0
51
Unknown
1FZ9LXL
Village
Gold Membership
23-03-2016
No
xxxxxxxx
Gift Vouchers/Coupons
Desktop
Wi-Fi
14:07:01
18
39.72
9,715.89
16
783.14
No
Yes
No
Not Applicable
Poor Product Quality
0
24
F
OG9GTXD
Village
Premium Membership
13-10-2017
?
CID32854
Gift Vouchers/Coupons
Desktop
Wi-Fi
11:05:57
-999
268.28
2,222.1
18
772.81
Yes
No
No
Not Applicable
Too many ads
0
32
M
2YWJVAF
Town
Silver Membership
11-06-2017
No
xxxxxxxx
Gift Vouchers/Coupons
Desktop
Fiber_Optic
2:32:53
-999
86.68
12,340.94
5
718.41
No
Yes
Yes
No Information Available
Too many ads
1
33
M
HDWSNTA
City
Platinum Membership
23-06-2015
No
xxxxxxxx
Gift Vouchers/Coupons
Desktop
Wi-Fi
17:52:00
4
304.27
31,343.05
27
715.92
Yes
No
Yes
Solved in Follow-up
No reason specified
0
22
F
AF9TMAL
Town
Basic Membership
24-10-2015
Yes
CID18597
Without Offers
Both
Mobile_Data
10:17:40
2
1,070.98
28,488.62
22
610.72
No
Yes
Yes
Solved
Poor Customer Service
1
10
F
TFL1YBU
Town
Gold Membership
15-01-2016
Yes
CID31554
Gift Vouchers/Coupons
Both
Mobile_Data
11:43:09
2
684.29
39,617.81
19
619.36
Yes
Yes
Yes
Unsolved
No reason specified
1
15
M
RQA49ZJ
Village
Basic Membership
15-08-2017
Yes
CID32126
Credit/Debit Card Offers
?
Fiber_Optic
16:01:11
8
772.28
7,800.43
29
1,079.087009
Yes
Yes
Yes
Solved
Poor Product Quality
0
48
F
E6MKD2X
Village
Gold Membership
04-09-2016
Yes
CID63207
Gift Vouchers/Coupons
Desktop
Fiber_Optic
20:08:10
15
575.24
38,636.42
10
756.06
Yes
Yes
Yes
No Information Available
No reason specified
0
45
M
B92H1E4
Town
Silver Membership
07-04-2016
No
xxxxxxxx
Gift Vouchers/Coupons
Desktop
Fiber_Optic
5:02:49
6
1,191.829059
8,113.87
-17.07762543
720.96
No
Yes
Yes
No Information Available
Too many ads
0
43
F
2TFTIHC
Town
Silver Membership
17-02-2016
Yes
CID30274
Without Offers
Smartphone
Mobile_Data
1:08:10
20
1,029.372541
15,994.36
6
776.37
No
Yes
No
Not Applicable
Poor Product Quality
0
30
F
TSRLWD5
City
Silver Membership
24-04-2017
No
xxxxxxxx
Without Offers
Smartphone
Fiber_Optic
22:24:31
11
61.56
43,724.84
7
710.77
No
Yes
Yes
Solved in Follow-up
No reason specified
0
41
M
TWA8MYX
Town
Gold Membership
11-10-2016
No
xxxxxxxx
Without Offers
Smartphone
Mobile_Data
11:33:21
13
170.75
39,638.76
7
707.63
Yes
No
No
Not Applicable
Poor Customer Service
0
16
F
2M0K1RO
Village
No Membership
06-06-2016
Yes
CID1541
Without Offers
Smartphone
Wi-Fi
16:32:46
20
118.04
5,520.23
Error
640.57
Yes
No
Yes
No Information Available
No reason specified
0
16
M
KYJWRT9
City
Premium Membership
22-04-2017
No
xxxxxxxx
Without Offers
Smartphone
Wi-Fi
6:55:44
14
283.72
29,016.66
9
780.43
Yes
Yes
Yes
Unsolved
Too many ads
0
57
M
A5OYH1G
City
Silver Membership
28-03-2015
Yes
CID37242
Gift Vouchers/Coupons
Smartphone
Fiber_Optic
21:26:40
16
808.47
42,855.54
Error
null
Yes
No
No
Not Applicable
Products always in Stock
0
62
M
X788WSQ
Town
Basic Membership
03-12-2017
Yes
CID13156
Without Offers
Both
Wi-Fi
16:42:04
11
276.8
30,197.91
9
608.15
Yes
No
Yes
Unsolved
Poor Customer Service
1
16
M
XCWV8NI
null
Premium Membership
14-03-2015
?
CID38977
Credit/Debit Card Offers
Both
Fiber_Optic
7:54:04
22
270.91
36,753.44
8
717.86
Yes
Yes
Yes
No Information Available
No reason specified
0
17
M
GYGLY36
City
Silver Membership
01-10-2015
Yes
CID44363
Without Offers
Desktop
Wi-Fi
10:28:27
8
34.79
45,500.28
10
-127.133692
No
Yes
Yes
Unsolved
Poor Product Quality
0
34
M
M2W61GV
Town
Basic Membership
15-02-2016
Yes
CID17839
Credit/Debit Card Offers
Both
Fiber_Optic
20:41:47
17
660.16
30,561.12
5
null
Yes
No
No
Not Applicable
Poor Customer Service
1
61
M
AFIWDUP
Town
Silver Membership
15-03-2017
No
xxxxxxxx
Without Offers
Desktop
Mobile_Data
0:53:20
14
59.87
26,542.7
5
620.67
No
Yes
No
Not Applicable
Too many ads
1
64
F
O2O3EAX
Village
Basic Membership
02-12-2016
Yes
CID46029
Credit/Debit Card Offers
Smartphone
Fiber_Optic
23:56:28
-999
31.81
33,274.16
7
660.55
No
Yes
Yes
Solved in Follow-up
No reason specified
1
48
M
M948SYS
Town
Silver Membership
27-02-2016
Yes
CID62568
Gift Vouchers/Coupons
?
Fiber_Optic
13:11:50
5
1,074.67
46,711.72
24
768.4
Yes
Yes
Yes
Solved in Follow-up
Poor Customer Service
0
13
F
KPSY6BJ
Village
Silver Membership
20-01-2016
No
xxxxxxxx
Credit/Debit Card Offers
Both
Mobile_Data
6:30:53
14
329.99
16,511.41
9
613.77
Yes
No
Yes
Unsolved
Poor Product Quality
1
24
F
9RJZFBT
City
Gold Membership
12-01-2015
Yes
CID60028
Without Offers
Desktop
Wi-Fi
20:16:27
14
522.65
20,273.54
22
null
Yes
No
Yes
Solved in Follow-up
Poor Website
0
20
F
URVN2D0
City
Gold Membership
16-10-2017
Yes
CID61558
Credit/Debit Card Offers
Smartphone
Fiber_Optic
16:50:06
13
78.36
43,498.44
-1.769487495
786.64
Yes
No
Yes
No Information Available
Poor Website
0
37
M
KM7FI2S
City
Gold Membership
22-06-2017
Yes
xxxxxxxx
Without Offers
Smartphone
Fiber_Optic
8:59:13
11
822.35
40,137.89
19
905.440093
No
Yes
No
Not Applicable
No reason specified
1
38
F
LKKMSPD
null
Silver Membership
12-08-2016
Yes
CID8347
Credit/Debit Card Offers
Desktop
Mobile_Data
1:45:05
11
308.7
47,764.44
21
744.26
Yes
No
Yes
Solved in Follow-up
Too many ads
0
40
F
61Q8WX2
Town
No Membership
25-03-2016
Yes
CID57867
Credit/Debit Card Offers
?
Wi-Fi
2:12:24
14
155.4
6,415.43
7
500.48
Yes
No
Yes
Solved
Poor Product Quality
1
52
F
39Z45SN
null
No Membership
14-11-2017
No
xxxxxxxx
Credit/Debit Card Offers
Smartphone
Mobile_Data
22:38:18
10
374.77
14,000.24
22
536.6
Yes
No
No
Not Applicable
Poor Customer Service
1
60
M
9NM3UGV
City
Gold Membership
29-11-2017
No
xxxxxxxx
Without Offers
?
Mobile_Data
16:14:27
9
459.62
33,631.55
10
609.16
Yes
No
Yes
No Information Available
Poor Website
1
23
M
5SKAZ28
Town
No Membership
17-03-2017
No
xxxxxxxx
Credit/Debit Card Offers
Desktop
Fiber_Optic
14:58:01
16
183.38
8,959.24
29
null
No
Yes
Yes
No Information Available
Too many ads
1
15
M
2UR9JB5
City
No Membership
04-07-2015
Yes
CID51007
Without Offers
?
Mobile_Data
2:24:08
11
1,257.234861
22,336.49
15
611.35
No
Yes
Yes
Solved in Follow-up
Poor Product Quality
1
53
M
7GZ6BSO
City
Gold Membership
16-09-2017
No
xxxxxxxx
Gift Vouchers/Coupons
Desktop
Fiber_Optic
11:18:25
9
266.89
44,960.22
15
1,352.064721
Yes
No
Yes
Solved
Products always in Stock
0
58
F
AKT7VQQ
Town
Premium Membership
26-06-2015
No
xxxxxxxx
Credit/Debit Card Offers
Smartphone
Wi-Fi
19:56:42
22
33.47
4,823.82
13
785.44
Yes
No
Yes
Unsolved
Quality Customer Care
0
10
M
NNTPEND
City
No Membership
30-07-2017
Yes
CID46907
Without Offers
Desktop
Fiber_Optic
11:53:56
20
216.45
2,678.79
6
625.45
No
Yes
Yes
Solved
Poor Customer Service
1
36
F
FVGEZ1V
Town
Platinum Membership
13-08-2016
No
xxxxxxxx
Credit/Debit Card Offers
Smartphone
Fiber_Optic
11:41:04
9
134.83
16,006.35
3
null
No
Yes
Yes
Unsolved
Products always in Stock
0
30
F
V1L05TW
City
Basic Membership
30-11-2016
Yes
CID18338
Gift Vouchers/Coupons
Smartphone
Fiber_Optic
10:12:12
6
198.43
13,746.94
22
653.42
No
Yes
No
Not Applicable
No reason specified
1
20
F
DEVIITN
Town
No Membership
19-02-2017
No
xxxxxxxx
Without Offers
Smartphone
Fiber_Optic
6:24:44
12
452.27
48,150.21
17
554.76
Yes
No
No
Not Applicable
Poor Product Quality
1
26
F
K803K1Z
Town
Premium Membership
22-09-2017
No
xxxxxxxx
Gift Vouchers/Coupons
Desktop
Mobile_Data
22:28:32
11
202.93
23,425.7
Error
709.79
Yes
Yes
Yes
Unsolved
User Friendly Website
0
46
F
SMHSCO5
Town
Basic Membership
14-09-2016
Yes
CID32489
Gift Vouchers/Coupons
?
Wi-Fi
6:17:02
-999
80.36
8,606.73
28
612.36
Yes
No
No
Not Applicable
No reason specified
1
22
M
KG98LXJ
Village
Basic Membership
17-08-2017
?
CID58740
Without Offers
Smartphone
Wi-Fi
23:02:58
17
246.68
3,800.51
9
null
Yes
Yes
Yes
Solved in Follow-up
Poor Website
1
16
F
T3ECUR2
null
Gold Membership
19-11-2017
Yes
xxxxxxxx
Gift Vouchers/Coupons
Desktop
Mobile_Data
9:09:14
5
56.2
13,737.67
Error
731.55
Yes
No
No
Not Applicable
No reason specified
0
60
F
YGR6Y01
City
Silver Membership
03-05-2016
Yes
xxxxxxxx
Without Offers
Smartphone
Mobile_Data
13:29:37
-999
33.48
31,457.52
13
697.06
No
Yes
Yes
No Information Available
Poor Customer Service
1
28
F
GQHCTBA
City
Premium Membership
05-05-2016
No
xxxxxxxx
Without Offers
Smartphone
Fiber_Optic
9:00:27
18
215.8
96,362.91
Error
838.88
Yes
No
No
Not Applicable
Reasonable Price
0
38
M
LAKKBZW
Town
Silver Membership
06-11-2016
?
CID16931
Without Offers
?
Wi-Fi
8:05:11
2
459.14
28,833.45
20
null
No
Yes
No
Not Applicable
Poor Website
0
38
M
UE038UL
Town
Silver Membership
15-01-2016
No
xxxxxxxx
Gift Vouchers/Coupons
Both
Fiber_Optic
2:22:08
2
431.15
63,145.8
2
705.18
Yes
No
Yes
Solved
Quality Customer Care
0
10
M
QTQY029
City
Gold Membership
31-05-2017
Yes
CID33039
Gift Vouchers/Coupons
Smartphone
Wi-Fi
2:05:55
22
32.58
10,681.02
13
765.04
Yes
No
Yes
Solved in Follow-up
Poor Product Quality
0
52
M
XIUGZ35
Town
Gold Membership
15-06-2016
Yes
CID15853
Gift Vouchers/Coupons
Smartphone
Mobile_Data
10:40:32
7
996.1
33,035.76
7
1,003.045858
Yes
Yes
Yes
No Information Available
Poor Customer Service
1
44
M
BC9XV6K
null
No Membership
28-08-2016
No
xxxxxxxx
Credit/Debit Card Offers
Smartphone
Wi-Fi
10:01:09
18
262.77
39,669.88
26
592.19
Yes
No
No
Not Applicable
Poor Product Quality
1
21
F
1OZPI5J
Town
No Membership
10-02-2015
No
xxxxxxxx
Credit/Debit Card Offers
Desktop
Wi-Fi
4:47:06
17
167.24
43,130.08
16
717.87
No
Yes
Yes
Solved
Poor Customer Service
0
10
F
DU6S6C7
Town
Silver Membership
06-02-2015
Yes
CID40378
Without Offers
Desktop
Fiber_Optic
22:41:40
17
860.4
45,593.98
7
null
No
Yes
No
Not Applicable
No reason specified
0
47
F
OMZ23VM
City
Gold Membership
02-08-2017
Yes
CID40392
Gift Vouchers/Coupons
Smartphone
Wi-Fi
20:56:44
9
53.41
63,939.47
17
798.98
No
Yes
Yes
No Information Available
Quality Customer Care
0
28
M
JANCKZS
Town
Silver Membership
28-10-2017
Yes
CID28671
Credit/Debit Card Offers
Desktop
Wi-Fi
15:17:35
11
34.02
8,079.77
29
766.86
Yes
No
Yes
No Information Available
Poor Customer Service
0
31
M
QVYM1ZJ
Town
Premium Membership
01-12-2016
Yes
CID55288
Credit/Debit Card Offers
Smartphone
Wi-Fi
8:31:09
11
865.247744
82,273.01
1
704.62
Yes
No
Yes
Solved
Reasonable Price
0
34
M
ANN433W
City
No Membership
16-09-2017
Yes
CID32659
Without Offers
Desktop
Wi-Fi
16:11:45
19
116.82
39,319.61
27
606.05
No
Yes
Yes
Solved
No reason specified
0
53
M
TK7HQ4T
Town
No Membership
06-05-2015
No
xxxxxxxx
Without Offers
Desktop
Mobile_Data
13:27:37
6
-840.3909
10,368.02
6
644.67
No
Yes
No
Not Applicable
Poor Product Quality
1
63
F
X8W506L
Town
Gold Membership
07-09-2016
Yes
CID55143
Gift Vouchers/Coupons
Smartphone
Fiber_Optic
22:14:36
12
34.35
28,084.64
5
607.52
No
Yes
Yes
No Information Available
No reason specified
1
29
F
6LXHXCF
Town
Basic Membership
18-06-2016
No
xxxxxxxx
Gift Vouchers/Coupons
Smartphone
Wi-Fi
8:18:36
14
182.06
25,005.9
21
1,017.489245
No
Yes
Yes
Unsolved
Poor Product Quality
1
34
F
7PK0CAI
null
Basic Membership
29-04-2015
Yes
CID50447
Without Offers
?
Fiber_Optic
14:24:19
10
604.43
4,403.7
5
641.5
Yes
Yes
Yes
Solved
No reason specified
1
19
F
LIYMQVQ
null
Premium Membership
19-06-2016
No
xxxxxxxx
Without Offers
?
Mobile_Data
2:00:52
26
392.47
43,905.33
Error
723.61
No
Yes
No
Not Applicable
Too many ads
0
30
F
KBF1RMY
Town
Platinum Membership
15-10-2015
No
xxxxxxxx
Credit/Debit Card Offers
Desktop
Wi-Fi
21:55:17
7
322.4
12,217.16
14
771.74
Yes
No
No
Not Applicable
Too many ads
0
37
M
2XJKKFM
Town
Silver Membership
14-03-2017
No
xxxxxxxx
Without Offers
Desktop
Mobile_Data
10:23:23
6
145.45
26,744.56
Error
715.44
Yes
No
Yes
No Information Available
Poor Customer Service
1
58
F
WTIATAN
null
Basic Membership
26-06-2015
No
xxxxxxxx
Gift Vouchers/Coupons
Desktop
Wi-Fi
18:33:44
9
227.97
49,959.27
27
652.22
Yes
No
No
Not Applicable
Poor Website
0
25
M
S5EWJTR
City
Gold Membership
16-11-2015
Yes
CID37584
Gift Vouchers/Coupons
Smartphone
Mobile_Data
21:33:59
13
65.25
6,111.88
13
744.9
Yes
No
Yes
Unsolved
No reason specified
0
62
F
PS2SEQN
Village
Basic Membership
17-11-2017
Yes
CID16616
Gift Vouchers/Coupons
Desktop
Fiber_Optic
16:21:31
12
30.4
10,441.84
13
544.5
Yes
No
No
Not Applicable
Poor Product Quality
1
32
M
XZETKXY
Town
No Membership
03-04-2017
Yes
CID43452
Credit/Debit Card Offers
Smartphone
Wi-Fi
13:28:40
11
31.06
4,803.35
21
615.61
Yes
No
Yes
Solved
Poor Website
1
58
F
BO5NMIW
Town
Basic Membership
10-03-2016
No
xxxxxxxx
Gift Vouchers/Coupons
Smartphone
Mobile_Data
4:20:23
5
34.89
8,730.21
Error
678.08
No
Yes
No
Not Applicable
No reason specified
1
56
F
IDGX6HS
City
Basic Membership
28-11-2015
Yes
CID974
Credit/Debit Card Offers
?
Wi-Fi
4:53:01
25
90.67
39,446.66
-4.770058647
684.76
No
Yes
No
Not Applicable
Poor Customer Service
1
34
F
8ZXT865
Village
Gold Membership
10-05-2017
Yes
xxxxxxxx
Credit/Debit Card Offers
Smartphone
Mobile_Data
13:57:38
16
112.79
47,436.24
22
725.02
No
Yes
Yes
Unsolved
Poor Product Quality
0
61
M
J6MO4FD
City
Gold Membership
17-10-2016
No
xxxxxxxx
Gift Vouchers/Coupons
?
Fiber_Optic
19:06:09
5
70.32
18,141.47
16
null
No
Yes
No
Not Applicable
No reason specified
0
37
M
KUV5LH0
City
Gold Membership
30-03-2015
No
xxxxxxxx
Without Offers
?
Fiber_Optic
7:19:18
14
-704.28727
23,495.29
29
735.83
Yes
No
Yes
Solved in Follow-up
Poor Customer Service
0
49
F
4ZC9NRG
City
No Membership
12-12-2017
?
CID26941
Without Offers
Both
Wi-Fi
2:31:18
13
499.51
17,110.71
24
587.01
Yes
No
No
Not Applicable
Poor Customer Service
1
30
M
WBFFZYW
Village
Basic Membership
15-09-2016
No
xxxxxxxx
Without Offers
Desktop
Mobile_Data
1:18:37
12
30.56
23,229.21
21
992.719678
Yes
No
Yes
No Information Available
No reason specified
1
21
F
OMEZQOP
City
Premium Membership
20-03-2015
No
xxxxxxxx
Credit/Debit Card Offers
Desktop
Wi-Fi
1:21:04
18
209.91
99,284.31
1
826.94
No
Yes
No
Not Applicable
Quality Customer Care
0
62
F
XT4LSWQ
Town
Silver Membership
29-04-2016
Yes
CID57553
Gift Vouchers/Coupons
Smartphone
Fiber_Optic
23:55:18
12
42.5
21,990.47
7
null
Yes
No
No
Not Applicable
No reason specified
1
18
M
LL45C5O
null
Premium Membership
20-09-2016
Yes
CID49050
Without Offers
Both
Mobile_Data
16:56:18
-999
616.34
31,162.54
21
773.97
Yes
No
Yes
Solved in Follow-up
Too many ads
0
52
F
X532VW0
City
No Membership
28-12-2015
Yes
CID40282
Credit/Debit Card Offers
Desktop
Fiber_Optic
19:23:14
16
957.633222
4,863.98
21
517.58
Yes
No
Yes
Solved
Poor Customer Service
1
12
F
BFWAP9X
City
No Membership
03-05-2017
Yes
CID17481
Without Offers
?
Mobile_Data
20:34:44
20
211.94
15,290.02
8
585.35
Yes
Yes
No
Not Applicable
Too many ads
1
62
F
1ATN6GR
Village
Basic Membership
01-07-2017
?
CID13293
Gift Vouchers/Coupons
Desktop
Wi-Fi
12:33:41
-999
159.3
31,567.51
29
null
No
Yes
No
Not Applicable
No reason specified
1
31
M
YPR8A3C
Town
Gold Membership
24-06-2017
Yes
CID17290
Credit/Debit Card Offers
Desktop
Wi-Fi
4:25:53
10
83.83
4,132.75
9
724.39
Yes
No
No
Not Applicable
Poor Customer Service
0
12
M
TMN0O04
City
No Membership
16-01-2016
No
xxxxxxxx
Credit/Debit Card Offers
Smartphone
Mobile_Data
3:39:24
17
207.37
46,641.38
21
570.18
Yes
No
Yes
Solved in Follow-up
No reason specified
1
44
M
O467N0L
City
Premium Membership
08-09-2016
No
xxxxxxxx
Credit/Debit Card Offers
?
Fiber_Optic
3:44:45
13
-663.443486
21,207.52
11
726.59
Yes
No
No
Not Applicable
Poor Product Quality
0
36
M
LGMFAH3
City
Gold Membership
25-03-2016
Yes
CID6745
Gift Vouchers/Coupons
Smartphone
Wi-Fi
1:49:03
11
31.71
49,218.54
19
635.21
No
Yes
Yes
No Information Available
Poor Customer Service
1
14
M
JTN31OZ
Town
No Membership
13-10-2015
Yes
CID30640
Without Offers
Smartphone
Mobile_Data
13:27:42
18
231.56
1,688.43
23
712.17
Yes
No
No
Not Applicable
Poor Customer Service
1
23
M
1H3LTG5
City
Gold Membership
02-01-2017
Yes
CID24746
Gift Vouchers/Coupons
Smartphone
Mobile_Data
10:13:25
2
31.22
17,001.02
25
738.66
Yes
No
No
Not Applicable
Poor Website
0
35
M
389WSXY
Town
Basic Membership
02-08-2016
No
xxxxxxxx
Gift Vouchers/Coupons
Desktop
Mobile_Data
6:37:48
5
77.55
4,947.89
14
561.19
Yes
No
Yes
Solved in Follow-up
No reason specified
1
52
M
D05D3E3
City
No Membership
03-09-2017
No
xxxxxxxx
Without Offers
Desktop
Fiber_Optic
18:36:36
18
41.01
33,242.06
23
509.95
No
Yes
Yes
Unsolved
Poor Customer Service
1
48
M
D4XTVNV
null
Platinum Membership
19-08-2015
No
xxxxxxxx
Without Offers
Smartphone
Fiber_Optic
13:41:06
2
279.99
27,568.31
5
1,220.506699
Yes
No
Yes
Solved
Poor Customer Service
0