age
int64
10
64
gender
stringclasses
3 values
security_no
stringlengths
7
8
region_category
stringclasses
3 values
membership_category
stringclasses
6 values
joining_date
stringlengths
10
10
joined_through_referral
stringclasses
3 values
referral_id
stringlengths
4
11
preferred_offer_types
stringclasses
3 values
medium_of_operation
stringclasses
4 values
internet_option
stringclasses
3 values
last_visit_time
stringlengths
7
8
days_since_last_login
int64
-999
26
avg_time_spent
float64
-2,814.11
3.24k
avg_transaction_value
float64
800
99.9k
avg_frequency_login_days
stringlengths
1
12
points_in_wallet
float64
-760.66
2.07k
used_special_discount
stringclasses
2 values
offer_application_preference
stringclasses
2 values
past_complaint
stringclasses
2 values
complaint_status
stringclasses
5 values
feedback
stringclasses
9 values
churn_risk_score
int64
0
1
52
F
3DQDE27
null
Silver Membership
09-02-2016
No
xxxxxxxx
Gift Vouchers/Coupons
?
Fiber_Optic
3:29:05
18
72.55
49,239.08
Error
724.48
Yes
No
No
Not Applicable
Poor Customer Service
0
23
M
A8ABE9Y
Town
Premium Membership
04-02-2017
Yes
xxxxxxxx
Credit/Debit Card Offers
Desktop
Wi-Fi
23:04:54
12
51.3
25,702.39
15
753.2
No
Yes
No
Not Applicable
Poor Website
0
16
M
T34V57H
null
Basic Membership
15-09-2015
No
xxxxxxxx
Credit/Debit Card Offers
?
Mobile_Data
17:36:34
4
-710.435454
6,533.97
26
574.37
No
Yes
No
Not Applicable
Poor Customer Service
1
11
M
QPIX4WL
Town
Platinum Membership
21-04-2015
No
xxxxxxxx
Credit/Debit Card Offers
Desktop
Fiber_Optic
19:36:27
15
32.96
46,456.05
9
840.6
Yes
No
Yes
Solved in Follow-up
Quality Customer Care
0
25
F
AFE23RP
null
No Membership
14-12-2017
No
xxxxxxxx
Gift Vouchers/Coupons
Desktop
Fiber_Optic
12:05:12
4
149.38
46,922.31
10
656.64
No
Yes
Yes
Solved
Too many ads
1
41
F
YXNHND3
null
Silver Membership
25-01-2015
No
xxxxxxxx
Without Offers
Desktop
Fiber_Optic
14:39:47
7
90.29
15,577.41
7
720.69
Yes
No
Yes
Solved
No reason specified
0
10
M
L994W73
City
No Membership
19-08-2016
No
xxxxxxxx
Credit/Debit Card Offers
Desktop
Wi-Fi
12:23:04
18
275.01
9,858.16
13
null
Yes
No
Yes
Solved
Poor Product Quality
1
35
M
KRYS0PJ
Town
Silver Membership
05-10-2015
No
xxxxxxxx
Gift Vouchers/Coupons
Desktop
Wi-Fi
8:19:39
6
268.73
6,513.32
Error
708.08
Yes
Yes
Yes
Solved in Follow-up
Poor Website
0
27
M
GBHAB71
Town
No Membership
20-05-2017
No
xxxxxxxx
Without Offers
Both
Fiber_Optic
1:46:14
16
347
44,209.77
18
504.24
No
Yes
Yes
Unsolved
Poor Website
1
61
F
VC88753
City
No Membership
10-10-2015
Yes
CID32520
Credit/Debit Card Offers
?
Wi-Fi
8:06:02
18
100.8
37,621.04
19
642.16
No
Yes
Yes
No Information Available
No reason specified
1
51
M
6BKT5Y4
Town
Platinum Membership
21-09-2017
No
xxxxxxxx
Without Offers
?
Wi-Fi
22:46:56
13
122.06
43,691.76
7
786.58
No
Yes
No
Not Applicable
Products always in Stock
0
26
M
R3M5X9G
null
Silver Membership
28-08-2015
No
xxxxxxxx
Without Offers
Desktop
Wi-Fi
11:59:39
13
214.44
31,331.98
7
1,028.014436
No
Yes
Yes
Solved
Too many ads
1
49
M
E9ZGKWV
City
No Membership
10-12-2015
Yes
CID49589
Credit/Debit Card Offers
Desktop
Fiber_Optic
6:20:45
14
202.06
45,851.18
28
439.526554
No
Yes
No
Not Applicable
Poor Customer Service
1
51
M
HKS1LFY
Town
Basic Membership
02-12-2015
?
CID22945
Without Offers
Smartphone
Fiber_Optic
22:30:52
15
49.43
20,302.05
16
635.85
Yes
No
No
Not Applicable
Too many ads
1
33
F
IXSQZUP
City
No Membership
12-04-2016
?
CID59390
Gift Vouchers/Coupons
Desktop
Fiber_Optic
13:47:34
-999
392.89
7,720.28
Error
699.36
No
Yes
Yes
No Information Available
Poor Product Quality
1
11
M
MRKDG2M
City
No Membership
07-10-2016
Yes
CID6382
Gift Vouchers/Coupons
Both
Fiber_Optic
12:42:34
22
874.49
38,522.87
18
683.59
No
Yes
Yes
Unsolved
Too many ads
1
10
F
HT00IY3
Town
Gold Membership
25-05-2016
No
xxxxxxxx
Without Offers
?
Mobile_Data
23:18:20
15
38.48
8,309.13
12
750.41
Yes
No
No
Not Applicable
No reason specified
0
36
M
6SUWC9I
Town
Basic Membership
30-10-2015
?
CID54321
Without Offers
Smartphone
Wi-Fi
16:20:08
19
194.89
17,421.28
12
606.65
Yes
No
Yes
No Information Available
Too many ads
1
23
F
7247C7I
Village
Premium Membership
01-08-2016
No
xxxxxxxx
Gift Vouchers/Coupons
Desktop
Wi-Fi
23:02:15
9
397.08
14,265.92
9
833.2
No
Yes
Yes
No Information Available
Quality Customer Care
0
31
M
0FNOSPR
Town
Basic Membership
28-05-2016
Yes
xxxxxxxx
Gift Vouchers/Coupons
Smartphone
Mobile_Data
13:09:36
22
818.439235
45,252.21
19
624.29
No
Yes
No
Not Applicable
Poor Customer Service
1
62
M
3QOUMQW
City
Silver Membership
29-10-2015
?
CID39741
Without Offers
Desktop
Wi-Fi
3:22:58
16
65.08
97,707.26
13
731.37
Yes
No
No
Not Applicable
Quality Customer Care
0
25
M
N1974C1
Town
No Membership
11-08-2017
No
xxxxxxxx
Credit/Debit Card Offers
?
Mobile_Data
18:21:51
14
32.34
33,181.53
13
612.16
No
Yes
No
Not Applicable
No reason specified
1
22
F
YDKL15S
City
Basic Membership
30-09-2017
No
xxxxxxxx
Gift Vouchers/Coupons
Smartphone
Wi-Fi
1:29:16
19
32.94
29,538.87
24
642.71
No
Yes
Yes
Solved in Follow-up
Poor Product Quality
1
30
M
3AF3BSN
null
Premium Membership
28-07-2017
Yes
CID54460
Gift Vouchers/Coupons
?
Mobile_Data
6:43:10
11
687.59
29,134.14
Error
1,099.972746
Yes
Yes
Yes
No Information Available
Reasonable Price
0
46
F
PX74D9C
City
Silver Membership
03-04-2015
Yes
CID9565
Credit/Debit Card Offers
?
Mobile_Data
4:14:27
5
1,221.32
48,579.82
24
605.22
Yes
Yes
Yes
Unsolved
No reason specified
1
23
M
L6S8VFJ
Town
Silver Membership
23-07-2017
Yes
CID38554
Gift Vouchers/Coupons
Both
Fiber_Optic
17:20:12
2
305.98
4,469.59
7
735.95
Yes
No
No
Not Applicable
Poor Customer Service
0
17
F
YEMNGZB
Town
Silver Membership
21-08-2016
No
xxxxxxxx
Credit/Debit Card Offers
Smartphone
Fiber_Optic
21:43:06
17
101.91
18,838.5
16
null
No
Yes
No
Not Applicable
No reason specified
0
30
M
3HLHLQY
Town
Premium Membership
16-07-2016
No
xxxxxxxx
Credit/Debit Card Offers
Desktop
Wi-Fi
18:48:10
4
91.51
82,374.5
6
1,323.410233
No
Yes
No
Not Applicable
Products always in Stock
0
55
F
E1CAB0V
Town
Gold Membership
23-03-2015
No
xxxxxxxx
Credit/Debit Card Offers
?
Wi-Fi
16:44:44
5
126.16
35,785.29
25
631.08
Yes
No
No
Not Applicable
Poor Website
1
52
M
P49DF36
Town
No Membership
30-06-2015
No
xxxxxxxx
Credit/Debit Card Offers
Desktop
Wi-Fi
9:42:21
7
470.05
6,198.41
25
980.001725
Yes
No
No
Not Applicable
No reason specified
1
11
M
Q7H8NFU
Town
Premium Membership
28-07-2016
No
xxxxxxxx
Gift Vouchers/Coupons
Desktop
Wi-Fi
3:46:15
7
131.98
87,176.14
2
770.17
Yes
No
No
Not Applicable
Reasonable Price
0
11
M
5FF4NMC
null
Basic Membership
04-01-2015
Yes
CID23523
Gift Vouchers/Coupons
Desktop
Wi-Fi
0:39:37
17
585.84
41,075.26
29
655.98
Yes
No
No
Not Applicable
Poor Customer Service
1
33
M
U0ZA4CI
Village
Platinum Membership
18-04-2017
Yes
CID3549
Without Offers
Smartphone
Mobile_Data
7:30:09
-999
675.98
86,516.39
11
726.52
No
Yes
No
Not Applicable
Products always in Stock
0
61
F
7GXXV22
City
Gold Membership
29-06-2016
?
CID36577
Gift Vouchers/Coupons
Smartphone
Fiber_Optic
0:40:37
19
34.37
36,007.92
22
714.42
Yes
No
Yes
No Information Available
No reason specified
0
36
M
DUPVBEJ
Town
Gold Membership
27-03-2015
Yes
xxxxxxxx
Credit/Debit Card Offers
Desktop
Fiber_Optic
3:03:57
13
58.94
2,634.11
6
749.51
No
Yes
Yes
Solved
Poor Customer Service
0
33
F
1S1A3PS
Village
No Membership
27-07-2015
Yes
CID28433
Gift Vouchers/Coupons
Desktop
Fiber_Optic
19:45:36
13
34.34
31,659.72
12
557.57
Yes
No
No
Not Applicable
No reason specified
1
22
M
XAPUANH
City
Silver Membership
29-06-2016
No
xxxxxxxx
Gift Vouchers/Coupons
Smartphone
Fiber_Optic
0:26:26
13
197.69
25,774.17
52.24936027
775.82
No
Yes
Yes
Solved
Poor Product Quality
0
55
F
GDV3FRK
Village
No Membership
21-03-2017
Yes
CID39301
Credit/Debit Card Offers
Smartphone
Wi-Fi
13:24:54
7
52.48
31,339.44
10
637.61
Yes
No
No
Not Applicable
No reason specified
1
38
M
5HO46FL
Town
Basic Membership
04-12-2016
Yes
CID25456
Credit/Debit Card Offers
Desktop
Mobile_Data
8:49:33
11
109.49
20,613.93
25
635.17
No
Yes
Yes
Solved
Too many ads
1
48
M
7N9OB42
Town
Gold Membership
06-01-2015
Yes
CID60952
Without Offers
Smartphone
Fiber_Optic
8:35:05
19
92.62
35,358
18
425.08789
No
Yes
No
Not Applicable
No reason specified
0
57
M
N3VHY22
City
Gold Membership
06-02-2017
Yes
xxxxxxxx
Without Offers
Smartphone
Mobile_Data
16:08:24
22
30.2
26,595.68
18
705.07
No
Yes
Yes
Unsolved
Poor Customer Service
0
39
F
TBPHMWO
Town
No Membership
18-11-2015
Yes
CID60709
Gift Vouchers/Coupons
Both
Wi-Fi
17:19:16
13
645.04
27,959.7
25
597.080557
Yes
No
No
Not Applicable
Too many ads
1
23
F
1AEIN4T
City
Basic Membership
14-08-2017
Yes
CID28561
Credit/Debit Card Offers
Desktop
Fiber_Optic
4:25:39
16
110.14
35,536.91
9
588.31
Yes
No
No
Not Applicable
Poor Product Quality
1
23
F
P70Y1II
City
Gold Membership
05-09-2015
Yes
CID31897
Without Offers
Smartphone
Fiber_Optic
21:41:33
17
81.13
33,973.02
-4.79623336
794.53
No
Yes
Yes
Solved in Follow-up
Poor Product Quality
0
48
M
FZ1GXQS
City
Platinum Membership
21-04-2017
Yes
CID10011
Credit/Debit Card Offers
?
Fiber_Optic
20:15:39
10
33.15
21,486.77
26
210.916312
Yes
No
No
Not Applicable
Poor Website
0
31
F
KT8WK9G
Town
Gold Membership
17-12-2017
Yes
CID9692
Gift Vouchers/Coupons
Smartphone
Fiber_Optic
1:31:41
13
42.96
79,827.32
3
803.16
No
Yes
Yes
Solved
Reasonable Price
0
48
F
P8J6X21
City
Basic Membership
29-01-2017
?
CID58829
Without Offers
Smartphone
Wi-Fi
12:48:29
16
32.91
12,394.25
27
1,168.590431
Yes
No
Yes
Solved
Poor Customer Service
1
12
F
KPRZ59U
City
Premium Membership
14-01-2017
No
xxxxxxxx
Gift Vouchers/Coupons
Smartphone
Fiber_Optic
4:41:39
15
114.11
31,391.39
12
785.07
Yes
No
Yes
Solved in Follow-up
Products always in Stock
0
52
F
4FHQ9FY
City
Platinum Membership
19-09-2015
No
xxxxxxxx
Credit/Debit Card Offers
Desktop
Mobile_Data
12:15:48
21
177.95
94,445.32
13
726.13
Yes
No
Yes
Solved in Follow-up
Quality Customer Care
0
53
F
CGWQFWQ
Town
Silver Membership
09-08-2015
Yes
CID13
Credit/Debit Card Offers
Desktop
Fiber_Optic
0:01:20
17
393
10,497.18
Error
648.37
Yes
Yes
Yes
Solved in Follow-up
No reason specified
1
48
F
Z3JLKI3
Town
Gold Membership
03-04-2015
Yes
CID53460
Without Offers
Smartphone
Fiber_Optic
23:47:14
5
515.08
20,090.55
8
783.44
No
Yes
Yes
No Information Available
Too many ads
0
17
F
B2P35JX
City
Platinum Membership
24-06-2015
Yes
CID57540
Credit/Debit Card Offers
Desktop
Mobile_Data
9:07:55
12
142.23
29,233.21
-4.759777832
763.78
No
Yes
Yes
Solved
Poor Website
0
37
F
1LPVYDY
Town
Premium Membership
12-05-2017
Yes
CID26205
Credit/Debit Card Offers
Smartphone
Fiber_Optic
11:56:27
23
291.33
14,805.85
25
1,023.136679
Yes
Yes
Yes
Solved
Poor Product Quality
0
46
F
1B2C9MH
null
Premium Membership
27-10-2015
Yes
CID11921
Credit/Debit Card Offers
Desktop
Mobile_Data
17:57:29
18
34.12
10,396.1
16
757.92
No
Yes
No
Not Applicable
Poor Customer Service
0
45
M
D712ZYZ
City
Basic Membership
10-09-2016
?
xxxxxxxx
Credit/Debit Card Offers
Smartphone
Wi-Fi
8:35:58
17
32.52
27,378.55
18
604.78
No
Yes
No
Not Applicable
No reason specified
1
56
M
SRFTI6D
Town
Silver Membership
26-02-2016
No
xxxxxxxx
Gift Vouchers/Coupons
Smartphone
Mobile_Data
12:11:29
6
-962.909671
7,458.31
29
794.34
Yes
No
No
Not Applicable
Poor Website
0
59
F
K7PQQZ3
City
Basic Membership
02-05-2015
Yes
CID19349
Gift Vouchers/Coupons
Smartphone
Wi-Fi
11:21:06
4
-862.234959
41,612.38
15
654.15
No
Yes
No
Not Applicable
No reason specified
1
57
F
ZTGS8H4
Town
Platinum Membership
04-11-2015
Yes
CID16782
Gift Vouchers/Coupons
?
Fiber_Optic
10:03:01
18
33.8
37,372.47
16
null
Yes
No
Yes
No Information Available
Poor Product Quality
0
55
F
SLV3OUF
Village
Silver Membership
20-07-2015
Yes
CID4371
Without Offers
Smartphone
Mobile_Data
16:57:17
10
48.18
9,972.88
26
1,279.665686
No
Yes
Yes
Unsolved
Poor Website
0
51
M
45JRBR3
City
Platinum Membership
24-09-2016
?
xxxxxxxx
Credit/Debit Card Offers
?
Mobile_Data
9:51:23
12
190.46
45,662.6
14
310.954938
Yes
No
Yes
Solved
Poor Customer Service
0
30
F
DY3WXN4
City
Basic Membership
17-05-2015
Yes
CID30293
Without Offers
?
Wi-Fi
8:12:32
13
513.22
10,909.23
27
814.190022
No
Yes
Yes
Unsolved
Poor Product Quality
1
10
F
ELH24Z7
City
Silver Membership
07-04-2017
Yes
CID17132
Without Offers
Smartphone
Wi-Fi
22:27:59
9
32.13
20,956.15
52.83406193
772.91
No
Yes
Yes
Solved
No reason specified
0
23
F
LVSWXSM
City
No Membership
23-01-2015
No
xxxxxxxx
Gift Vouchers/Coupons
Smartphone
Wi-Fi
12:40:56
3
225.74
12,371.4
23
30.248801
No
Yes
No
Not Applicable
Too many ads
1
43
F
WRQP4E4
Town
Platinum Membership
30-01-2015
No
xxxxxxxx
Credit/Debit Card Offers
Desktop
Fiber_Optic
22:37:21
12
421.67
9,781.03
21
790.87
No
Yes
No
Not Applicable
Poor Website
0
42
M
0I8PRZX
City
Premium Membership
20-04-2017
Yes
CID41806
Gift Vouchers/Coupons
Smartphone
Mobile_Data
22:35:10
14
612.06
14,647.58
4
763.57
Yes
Yes
Yes
Solved
Quality Customer Care
0
22
F
4CY6OO0
Town
Platinum Membership
11-07-2017
No
xxxxxxxx
Without Offers
Smartphone
Wi-Fi
7:29:59
13
112.19
48,666.83
19
382.498773
No
Yes
Yes
Solved in Follow-up
Products always in Stock
0
50
M
OVGVDZK
City
Silver Membership
28-07-2016
?
CID30368
Gift Vouchers/Coupons
Smartphone
Wi-Fi
12:18:47
11
136.89
48,718.79
28
620.73
No
Yes
No
Not Applicable
Poor Product Quality
1
48
F
PESBGLD
City
Basic Membership
16-05-2017
No
xxxxxxxx
Without Offers
Desktop
Fiber_Optic
23:47:30
6
111.17
3,497.91
Error
988.728634
Yes
No
Yes
Solved in Follow-up
Poor Product Quality
1
64
F
OFMPWBK
City
Premium Membership
14-09-2017
No
xxxxxxxx
Credit/Debit Card Offers
Smartphone
Wi-Fi
6:02:53
24
-981.065287
48,848.01
10
440.822539
No
Yes
Yes
Solved
No reason specified
0
44
M
8UZT2JH
City
No Membership
23-11-2015
No
xxxxxxxx
Without Offers
Desktop
Fiber_Optic
9:51:40
8
244.67
9,467.04
19
null
Yes
No
Yes
No Information Available
Poor Customer Service
1
12
F
B6DQYCK
City
No Membership
24-08-2015
No
xxxxxxxx
Credit/Debit Card Offers
Smartphone
Mobile_Data
15:28:19
5
428.09
37,450.66
5
636.8
Yes
No
Yes
Solved in Follow-up
Poor Product Quality
1
57
M
HUGM6F8
Town
Gold Membership
07-05-2016
No
xxxxxxxx
Gift Vouchers/Coupons
Desktop
Wi-Fi
13:16:00
-999
236.36
36,484.42
38.00321797
752.85
No
Yes
Yes
No Information Available
No reason specified
0
43
M
QNMPWYU
City
Silver Membership
16-01-2016
Yes
CID15959
Without Offers
Smartphone
Wi-Fi
3:54:56
8
261.57
28,934.64
26
656.1
No
Yes
Yes
No Information Available
Too many ads
1
58
F
U2L7SYA
null
No Membership
11-01-2016
No
xxxxxxxx
Credit/Debit Card Offers
Desktop
Wi-Fi
9:36:52
12
193.94
14,040.36
6
609.33
No
Yes
No
Not Applicable
No reason specified
1
45
F
ZK5CF79
Town
Platinum Membership
18-08-2016
Yes
CID31487
Credit/Debit Card Offers
Smartphone
Fiber_Optic
4:42:52
17
56.11
30,467.35
22
770.99
Yes
No
No
Not Applicable
Too many ads
0
62
F
85D6MFA
City
Gold Membership
31-01-2017
No
xxxxxxxx
Without Offers
Smartphone
Mobile_Data
8:48:21
3
131.62
10,610.78
Error
332.691229
Yes
No
Yes
No Information Available
Poor Website
1
56
M
I54C5WX
Town
Silver Membership
06-01-2017
No
xxxxxxxx
Credit/Debit Card Offers
Both
Mobile_Data
23:03:30
12
457.17
18,536.86
7
624.22
Yes
Yes
No
Not Applicable
Poor Website
1
17
F
HFHM3NC
Town
Premium Membership
06-02-2017
No
xxxxxxxx
Credit/Debit Card Offers
Smartphone
Mobile_Data
19:34:39
6
58.46
36,324.4
16
778.51
Yes
No
No
Not Applicable
No reason specified
0
48
M
QXYSGMG
Village
Premium Membership
26-10-2015
?
CID7739
Without Offers
Both
Wi-Fi
13:19:44
12
509.13
41,749.24
16
268.625569
Yes
Yes
No
Not Applicable
Too many ads
0
40
M
4F90CID
Town
Silver Membership
12-09-2017
No
xxxxxxxx
Without Offers
Both
Wi-Fi
16:51:44
6
203.34
9,511.72
18
727.47
No
Yes
No
Not Applicable
Too many ads
0
10
F
4FS9L5Z
Village
Basic Membership
17-03-2017
Yes
CID49783
Credit/Debit Card Offers
?
Mobile_Data
22:36:37
8
558.14
7,326.67
8
684.37
Yes
No
Yes
No Information Available
Poor Product Quality
1
60
F
1FACZQR
Town
Basic Membership
12-12-2017
Yes
CID5623
Without Offers
Both
Mobile_Data
3:17:53
10
730.81
45,617.91
-9.234516364
575.08
Yes
No
Yes
Unsolved
Poor Website
1
23
F
9PH42MD
Town
Gold Membership
16-07-2016
Yes
CID2795
Without Offers
Smartphone
Fiber_Optic
10:26:54
-999
41.51
3,082.77
Error
777.69
No
Yes
Yes
Solved
No reason specified
0
31
M
Y8E2OVL
City
Gold Membership
03-03-2015
No
xxxxxxxx
Gift Vouchers/Coupons
Desktop
Mobile_Data
22:06:41
4
30.67
82,709.5
18
763.19
Yes
No
Yes
No Information Available
User Friendly Website
0
62
F
JF49X7L
Town
Platinum Membership
22-02-2016
No
xxxxxxxx
Gift Vouchers/Coupons
Desktop
Fiber_Optic
11:43:55
4
120.43
78,485.41
10
787.24
No
Yes
No
Not Applicable
Products always in Stock
0
55
F
3X946LQ
City
Silver Membership
15-04-2017
Yes
CID25893
Credit/Debit Card Offers
Smartphone
Fiber_Optic
0:05:18
22
110.09
8,011.38
6
714.37
No
Yes
No
Not Applicable
No reason specified
0
28
M
7AEWSL0
City
Premium Membership
20-03-2017
Yes
CID244
Gift Vouchers/Coupons
Smartphone
Mobile_Data
22:21:58
8
218.73
14,048.54
16
null
Yes
Yes
Yes
Solved in Follow-up
Poor Website
0
22
M
9SBVGJ3
Town
Gold Membership
21-09-2016
?
CID41303
Credit/Debit Card Offers
Desktop
Mobile_Data
23:22:10
10
31.26
6,495.82
8
750.7
No
Yes
No
Not Applicable
No reason specified
0
59
F
0M3EXOZ
City
Basic Membership
01-11-2015
?
CID13719
Gift Vouchers/Coupons
?
Mobile_Data
10:48:59
18
196.21
6,968.36
22
695.9
Yes
No
Yes
Solved in Follow-up
No reason specified
1
61
F
3BJMJYG
Town
Gold Membership
23-03-2016
No
xxxxxxxx
Gift Vouchers/Coupons
Desktop
Mobile_Data
6:49:17
5
272.12
6,366.69
16
241.24945
Yes
Yes
Yes
Solved in Follow-up
Too many ads
0
51
F
JPND6RO
City
Gold Membership
30-03-2017
Yes
CID20399
Without Offers
Desktop
Wi-Fi
19:30:33
18
84.75
40,851.85
18
799.87
No
Yes
No
Not Applicable
Poor Customer Service
0
47
F
3V1WAP2
City
No Membership
28-11-2016
Yes
CID11487
Gift Vouchers/Coupons
Desktop
Wi-Fi
18:04:23
8
924.939826
11,057.33
20
685.03
Yes
No
No
Not Applicable
No reason specified
1
14
F
6RVDLKO
Town
Gold Membership
05-09-2017
Yes
CID11490
Gift Vouchers/Coupons
Desktop
Mobile_Data
21:34:32
5
600.64
15,654.25
10
1,086.886959
Yes
No
Yes
No Information Available
Poor Website
1
45
M
DTJLNQ3
Village
Gold Membership
30-03-2017
No
xxxxxxxx
Gift Vouchers/Coupons
?
Mobile_Data
2:02:53
6
253.2
38,140.87
8
465.024405
Yes
Yes
No
Not Applicable
Quality Customer Care
0
14
F
95WWD62
Town
Basic Membership
11-07-2016
?
CID37209
Without Offers
Smartphone
Fiber_Optic
14:23:26
22
91.76
22,574.88
22
602.43
No
Yes
No
Not Applicable
Too many ads
1
11
F
EXBZSF8
Village
Premium Membership
16-02-2016
Yes
CID33223
Credit/Debit Card Offers
Desktop
Fiber_Optic
2:16:42
-999
684.22
28,792.47
38.82851816
746.6
No
Yes
Yes
Solved
Too many ads
0
22
F
HU3ALFH
null
No Membership
13-02-2015
Yes
CID5905
Gift Vouchers/Coupons
Desktop
Wi-Fi
18:04:15
12
525.5
7,218.14
18
645.31
Yes
No
No
Not Applicable
Poor Customer Service
1
34
M
FL598V4
Town
Gold Membership
15-11-2015
No
xxxxxxxx
Without Offers
Both
Wi-Fi
21:23:04
12
208.82
28,123.23
6
740.56
No
Yes
Yes
Solved in Follow-up
Poor Product Quality
0
33
F
XOT37Y1
City
Silver Membership
18-04-2017
No
xxxxxxxx
Without Offers
Desktop
Wi-Fi
21:56:56
7
208.14
40,943.13
14
696.33
Yes
No
Yes
Solved in Follow-up
Poor Website
1
17
F
BTJSY1D
Town
Premium Membership
16-06-2017
?
CID43114
Without Offers
Smartphone
Fiber_Optic
6:29:07
10
416.21
22,892.57
7
265.854788
Yes
Yes
No
Not Applicable
Poor Customer Service
0