age
int64
10
64
gender
stringclasses
3 values
security_no
stringlengths
7
8
region_category
stringclasses
3 values
membership_category
stringclasses
6 values
joining_date
stringlengths
10
10
joined_through_referral
stringclasses
3 values
referral_id
stringlengths
4
11
preferred_offer_types
stringclasses
3 values
medium_of_operation
stringclasses
4 values
internet_option
stringclasses
3 values
last_visit_time
stringlengths
7
8
days_since_last_login
int64
-999
26
avg_time_spent
float64
-2,814.11
3.24k
avg_transaction_value
float64
800
99.9k
avg_frequency_login_days
stringlengths
1
12
points_in_wallet
float64
-760.66
2.07k
used_special_discount
stringclasses
2 values
offer_application_preference
stringclasses
2 values
past_complaint
stringclasses
2 values
complaint_status
stringclasses
5 values
feedback
stringclasses
9 values
churn_risk_score
int64
0
1
56
M
8DUHE9Y
City
Gold Membership
10-05-2016
No
xxxxxxxx
Gift Vouchers/Coupons
Desktop
Wi-Fi
10:11:23
-999
75.65
12,513.65
Error
798.16
No
Yes
Yes
Solved in Follow-up
Poor Customer Service
0
39
F
BOURRR0
null
Silver Membership
15-08-2017
?
CID63158
Without Offers
Both
Wi-Fi
5:50:49
15
476.57
25,635.01
19
1,036.608271
Yes
Yes
No
Not Applicable
Poor Customer Service
0
60
F
53L7JWA
null
Silver Membership
16-09-2015
?
CID30944
Without Offers
?
Mobile_Data
9:03:52
17
1,228.066125
44,250.71
17
756.35
Yes
No
Yes
Unsolved
No reason specified
0
26
F
QNLB0M5
City
Silver Membership
15-05-2015
Yes
CID21916
Without Offers
Smartphone
Wi-Fi
15:30:00
23
131.39
12,158.06
11
628.28
No
Yes
No
Not Applicable
Poor Product Quality
1
20
M
OXQU7RT
City
Premium Membership
17-11-2017
No
xxxxxxxx
Without Offers
?
Mobile_Data
6:28:05
5
372.09
68,641.2
67.06242197
761.7
No
Yes
Yes
Unsolved
Products always in Stock
0
62
F
8UJR97C
null
Silver Membership
10-04-2015
No
xxxxxxxx
Gift Vouchers/Coupons
Desktop
Wi-Fi
14:40:24
9
243.22
7,455.35
22
398.22864
Yes
No
Yes
Solved
Poor Product Quality
0
34
F
IADALEP
Town
Silver Membership
07-05-2016
?
CID53111
Gift Vouchers/Coupons
Desktop
Fiber_Optic
7:19:56
18
42.56
29,243.38
10
686.06
Yes
No
No
Not Applicable
Poor Product Quality
1
17
M
BT4SZ8D
Town
Basic Membership
12-08-2015
No
xxxxxxxx
Without Offers
?
Fiber_Optic
0:15:07
19
374.18
24,598.58
19
639.28
No
Yes
Yes
No Information Available
Poor Website
1
42
F
IEFVBE6
City
No Membership
18-12-2016
No
xxxxxxxx
Gift Vouchers/Coupons
Both
Fiber_Optic
0:14:30
12
212.16
13,154.94
27
619.88
Yes
No
No
Not Applicable
No reason specified
0
15
M
8CITGV2
null
Premium Membership
09-04-2016
Yes
CID53745
Without Offers
?
Fiber_Optic
2:37:50
14
474.31
20,765
6
444.113192
Yes
Yes
No
Not Applicable
Too many ads
0
62
M
BFPEQTY
City
Basic Membership
13-11-2016
No
xxxxxxxx
Credit/Debit Card Offers
?
Wi-Fi
15:26:51
9
62.74
5,434.51
Error
null
No
Yes
Yes
Solved
Poor Customer Service
1
61
M
GXV1KR8
Town
Basic Membership
27-03-2016
?
CID60523
Credit/Debit Card Offers
Smartphone
Mobile_Data
9:41:09
16
-870.193443
42,268.72
20
628.51
Yes
No
Yes
Solved
Poor Product Quality
1
41
F
15EINNZ
null
Basic Membership
17-03-2017
Yes
CID25974
Credit/Debit Card Offers
Smartphone
Fiber_Optic
1:46:35
18
110.47
1,398.93
16
597.64
No
Yes
Yes
Unsolved
Poor Website
1
51
M
TP8EBGI
City
Gold Membership
17-04-2017
Yes
CID43822
Without Offers
?
Mobile_Data
9:33:04
9
94.96
7,237.61
29
657.55
Yes
No
No
Not Applicable
Poor Website
1
38
F
VBTILGP
null
No Membership
07-06-2017
No
xxxxxxxx
Without Offers
Desktop
Fiber_Optic
22:27:41
21
176.04
986.92
21
null
Yes
No
Yes
Solved
Too many ads
1
35
F
NIFU968
City
Gold Membership
17-02-2016
No
xxxxxxxx
Gift Vouchers/Coupons
Desktop
Mobile_Data
4:45:06
18
-641.289004
38,104.97
12
791.49
No
Yes
Yes
Solved
No reason specified
0
28
M
WLY9Q0Z
Town
No Membership
23-06-2016
Yes
CID41928
Gift Vouchers/Coupons
Smartphone
Wi-Fi
17:09:39
8
66.36
6,094.09
13
646.55
Yes
No
Yes
Unsolved
Too many ads
1
30
F
0QI4BDC
null
Premium Membership
06-09-2017
No
xxxxxxxx
Without Offers
Smartphone
Wi-Fi
16:38:49
1
477.32
21,276.75
5
499.666882
Yes
No
No
Not Applicable
Products always in Stock
0
18
F
WHQ8WVQ
Village
Premium Membership
03-05-2015
?
CID63178
Without Offers
Smartphone
Wi-Fi
1:01:52
9
189.68
14,840.51
11
1,119.321549
No
Yes
Yes
Unsolved
Poor Product Quality
0
16
M
L2GU9JD
Village
Basic Membership
19-06-2016
Yes
CID35772
Gift Vouchers/Coupons
Smartphone
Mobile_Data
20:10:35
4
904.72
34,744.28
27
695.68
No
Yes
Yes
Solved in Follow-up
Poor Customer Service
1
63
F
F34DKH2
City
No Membership
21-06-2016
Yes
CID33023
Gift Vouchers/Coupons
Desktop
Wi-Fi
20:58:44
9
30.21
31,416.85
27
690.57
No
Yes
No
Not Applicable
No reason specified
1
18
M
50WHFOV
Town
No Membership
09-09-2016
No
xxxxxxxx
Gift Vouchers/Coupons
?
Wi-Fi
0:27:14
8
101.59
10,708.75
21
null
Yes
No
No
Not Applicable
Too many ads
1
37
M
ZCPYSR2
Town
Basic Membership
02-12-2016
No
xxxxxxxx
Gift Vouchers/Coupons
Smartphone
Fiber_Optic
0:13:45
15
39.72
41,235.21
19
854.771448
No
Yes
No
Not Applicable
Too many ads
1
61
M
8GUXDOH
City
Premium Membership
28-09-2017
No
xxxxxxxx
Gift Vouchers/Coupons
Smartphone
Wi-Fi
15:25:21
9
34.94
37,067.59
10
null
Yes
No
No
Not Applicable
Too many ads
0
20
M
G3958YV
Town
Silver Membership
02-04-2015
Yes
CID13584
Gift Vouchers/Coupons
Smartphone
Wi-Fi
1:22:45
23
33.68
2,170.73
19
749.31
No
Yes
Yes
Solved
No reason specified
0
47
M
7A5PPPP
City
Basic Membership
28-08-2017
?
CID52223
Credit/Debit Card Offers
Smartphone
Fiber_Optic
3:38:35
-999
113.14
5,169.46
17
303.373959
Yes
No
Yes
Solved in Follow-up
No reason specified
1
61
F
377WL8X
Town
Premium Membership
14-01-2016
No
xxxxxxxx
Gift Vouchers/Coupons
Desktop
Fiber_Optic
7:08:28
6
88.94
92,776.48
16
832.31
No
Yes
Yes
No Information Available
Quality Customer Care
0
33
F
X6HSHO7
City
Premium Membership
04-02-2015
No
xxxxxxxx
Without Offers
Both
Fiber_Optic
20:48:52
10
208.42
62,493.42
14
788.65
Yes
No
No
Not Applicable
Quality Customer Care
0
29
F
XAQSTET
Town
Gold Membership
02-11-2016
No
xxxxxxxx
Without Offers
Smartphone
Fiber_Optic
14:27:55
5
38.67
24,653.89
5
2,069.069761
Yes
No
No
Not Applicable
Poor Website
0
40
M
0LDE2HW
null
Premium Membership
09-10-2016
Yes
xxxxxxxx
Without Offers
Desktop
Wi-Fi
20:13:15
5
1,120.588515
34,870.93
9
779.55
Yes
No
No
Not Applicable
No reason specified
0
35
M
QZR8NW7
Town
No Membership
16-10-2016
Yes
CID63526
Without Offers
Both
Fiber_Optic
21:48:30
11
623.49
34,352.81
9
1,124.369722
Yes
No
Yes
No Information Available
No reason specified
1
39
F
HUHIWS3
City
No Membership
05-06-2015
No
xxxxxxxx
Without Offers
Smartphone
Mobile_Data
2:58:24
12
350.85
7,548.18
13
664.56
Yes
No
Yes
Solved in Follow-up
Poor Website
1
16
M
JHL1IGJ
null
Gold Membership
21-07-2016
Yes
CID36227
Credit/Debit Card Offers
Desktop
Fiber_Optic
4:37:59
7
34.44
34,502.85
20
754.14
Yes
No
Yes
Solved
Poor Product Quality
0
38
F
NHOT5EJ
Town
Gold Membership
20-02-2016
?
CID9496
Credit/Debit Card Offers
Smartphone
Wi-Fi
23:31:44
10
191.75
19,341.6
26
784.73
No
Yes
Yes
Unsolved
Poor Product Quality
0
10
F
WYQ1KTV
Village
Premium Membership
02-04-2016
No
xxxxxxxx
Without Offers
?
Wi-Fi
21:41:17
8
114.95
88,054.16
10
357.632905
Yes
No
No
Not Applicable
Quality Customer Care
0
34
F
5KWB5T3
City
Silver Membership
13-02-2015
Yes
CID29550
Credit/Debit Card Offers
Smartphone
Mobile_Data
1:03:36
7
37.17
34,972.03
26
null
No
Yes
Yes
Unsolved
No reason specified
0
59
F
IWIMFEC
Town
Premium Membership
15-05-2016
No
xxxxxxxx
Credit/Debit Card Offers
?
Mobile_Data
17:12:20
10
43.11
54,480.08
7
428.600103
Yes
No
No
Not Applicable
Products always in Stock
0
37
M
GU5ZTA7
Town
Basic Membership
14-10-2015
No
xxxxxxxx
Gift Vouchers/Coupons
?
Wi-Fi
4:14:19
15
336.75
9,997.85
8
607.5
Yes
No
No
Not Applicable
Poor Website
1
15
F
02F840L
Village
Silver Membership
25-04-2017
?
CID30763
Credit/Debit Card Offers
Smartphone
Fiber_Optic
0:20:02
8
209.34
98,015.26
13
750.29
Yes
No
Yes
Solved in Follow-up
Reasonable Price
0
51
F
J8IZMZP
Town
Basic Membership
26-03-2015
No
xxxxxxxx
Gift Vouchers/Coupons
Desktop
Mobile_Data
2:04:05
15
277.31
44,900.48
17
627.03
No
Yes
Yes
Solved
Poor Product Quality
1
13
M
IYVD5WQ
Town
Gold Membership
07-02-2017
Yes
CID19507
Without Offers
Both
Mobile_Data
15:59:38
20
568.84
31,820.44
12
675.27
Yes
No
Yes
Solved
No reason specified
1
61
M
NUP2ST1
City
Gold Membership
10-02-2017
Yes
CID56922
Without Offers
Smartphone
Mobile_Data
18:39:36
22
68.86
38,965.8
16
704.13
Yes
No
Yes
Solved in Follow-up
Poor Product Quality
0
41
F
EI9Z0RT
City
No Membership
16-10-2015
No
xxxxxxxx
Gift Vouchers/Coupons
Desktop
Wi-Fi
4:18:40
18
153.81
4,334.07
24
658.6
Yes
No
No
Not Applicable
No reason specified
1
43
M
189FWPY
Town
Premium Membership
12-08-2016
No
xxxxxxxx
Gift Vouchers/Coupons
Desktop
Fiber_Optic
16:45:46
6
1,054.760506
45,497.34
Error
348.96577
No
Yes
Yes
No Information Available
Poor Website
0
24
F
C5W0LX1
Village
Basic Membership
19-05-2017
No
xxxxxxxx
Credit/Debit Card Offers
Smartphone
Wi-Fi
0:51:35
12
35.97
8,862.89
22
1,036.011679
No
Yes
No
Not Applicable
Poor Customer Service
1
62
F
LE82Q7F
City
Silver Membership
25-01-2015
Yes
CID33644
Credit/Debit Card Offers
Smartphone
Fiber_Optic
18:40:20
9
170.68
39,257.2
13
781.6
No
Yes
Yes
Unsolved
Poor Product Quality
0
30
M
MKB53A6
City
Silver Membership
30-10-2017
No
xxxxxxxx
Gift Vouchers/Coupons
?
Fiber_Optic
13:40:40
11
44.75
12,517.11
22
621.64
Yes
No
No
Not Applicable
Too many ads
1
14
M
I88T2NY
Town
Silver Membership
28-11-2017
No
xxxxxxxx
Gift Vouchers/Coupons
Smartphone
Mobile_Data
12:57:56
-999
-1,060.07887
16,705.78
13
304.550505
Yes
No
Yes
Solved in Follow-up
Poor Product Quality
0
62
M
AHAE0Y3
City
No Membership
18-05-2016
?
CID40290
Without Offers
Smartphone
Mobile_Data
5:53:08
9
68.82
18,370.95
16
796.678408
No
Yes
No
Not Applicable
No reason specified
1
46
F
2YYH8O7
City
Gold Membership
13-09-2017
?
CID25221
Gift Vouchers/Coupons
Desktop
Fiber_Optic
20:48:00
17
278.48
18,501.86
18
835.86
Yes
No
No
Not Applicable
Reasonable Price
0
18
F
S5E79BB
Village
Silver Membership
25-07-2016
?
xxxxxxxx
Credit/Debit Card Offers
Both
Wi-Fi
15:38:55
13
284.98
39,328.53
25
235.865723
Yes
Yes
Yes
Solved
Poor Customer Service
1
44
M
IJZWYYF
Village
Silver Membership
01-02-2017
Yes
CID15804
Credit/Debit Card Offers
Desktop
Wi-Fi
4:14:21
17
287.15
4,255.77
27
745.46
No
Yes
Yes
No Information Available
Poor Product Quality
0
17
M
ZTLOB7C
null
Platinum Membership
30-09-2015
Yes
CID18789
Gift Vouchers/Coupons
Desktop
Mobile_Data
0:02:29
13
280.47
43,740.64
3
null
Yes
No
No
Not Applicable
User Friendly Website
0
47
M
PMSD6BH
Town
Gold Membership
17-05-2016
Yes
CID33198
Gift Vouchers/Coupons
Smartphone
Wi-Fi
13:00:24
11
1,588.07
40,347.77
-5.5009228
737.38
Yes
No
Yes
Solved in Follow-up
Poor Website
0
19
F
GCXCPDC
City
No Membership
07-07-2016
?
CID15271
Gift Vouchers/Coupons
Smartphone
Fiber_Optic
16:23:53
17
137.9
39,222.7
5
515.77
No
Yes
Yes
Unsolved
No reason specified
1
43
M
UPC4RTH
Town
Basic Membership
11-09-2016
No
xxxxxxxx
Credit/Debit Card Offers
Desktop
Mobile_Data
2:50:36
-999
163.36
7,203.91
Error
616.42
Yes
No
Yes
Unsolved
Poor Website
1
13
M
JDW4BUW
Village
Basic Membership
02-06-2016
No
xxxxxxxx
Gift Vouchers/Coupons
Smartphone
Wi-Fi
2:30:07
20
82.93
48,529.92
Error
659.33
Yes
No
No
Not Applicable
Poor Customer Service
1
46
M
TS97F2S
Village
Platinum Membership
19-06-2017
No
xxxxxxxx
Gift Vouchers/Coupons
Desktop
Wi-Fi
6:55:25
14
80.99
23,189.15
6
721.74
No
Yes
No
Not Applicable
User Friendly Website
0
50
F
IK3CJTI
City
Basic Membership
05-07-2016
No
xxxxxxxx
Gift Vouchers/Coupons
?
Mobile_Data
19:17:16
17
131.01
20,554.28
11
517.05
No
Yes
No
Not Applicable
Poor Product Quality
1
33
M
DENDTPR
null
Basic Membership
15-11-2017
Yes
CID35498
Without Offers
Smartphone
Mobile_Data
3:03:04
6
352.26
49,770.45
6
601.31
Yes
No
No
Not Applicable
No reason specified
1
49
M
B8BK4M1
City
No Membership
30-03-2016
No
xxxxxxxx
Credit/Debit Card Offers
Desktop
Wi-Fi
1:43:51
6
56.79
44,229.71
17
null
No
Yes
Yes
Solved in Follow-up
Poor Product Quality
1
51
M
MV4OMYK
Town
Premium Membership
28-04-2017
?
CID8150
Without Offers
Smartphone
Fiber_Optic
2:02:17
20
46.3
5,249.38
26
704.52
No
Yes
No
Not Applicable
No reason specified
0
21
F
ZRIK02C
City
Basic Membership
18-06-2016
No
xxxxxxxx
Credit/Debit Card Offers
Desktop
Mobile_Data
10:16:53
17
183.22
40,971.53
17
656.29
Yes
No
Yes
No Information Available
Poor Product Quality
0
54
F
B20V2YD
Village
Basic Membership
12-01-2016
?
xxxxxxxx
Without Offers
Both
Fiber_Optic
16:59:08
17
655.41
10,284.58
Error
518.92
Yes
Yes
No
Not Applicable
Poor Customer Service
1
50
M
0FXLIL6
null
No Membership
01-11-2017
?
CID23119
Without Offers
Smartphone
Fiber_Optic
9:52:58
5
137.97
10,069.22
9
null
No
Yes
No
Not Applicable
Poor Website
1
34
F
51YNGHM
Town
Premium Membership
06-07-2017
Yes
CID9742
Gift Vouchers/Coupons
?
Fiber_Optic
19:15:24
10
1,131.041527
40,763.92
22
737.51
Yes
No
Yes
Solved in Follow-up
Too many ads
0
38
M
CJ1ID5T
City
No Membership
07-01-2017
Yes
CID12526
Without Offers
Desktop
Mobile_Data
5:49:12
19
1,046.842066
8,947.67
18
588.23
Yes
No
Yes
Solved in Follow-up
Poor Product Quality
1
26
M
NGT52AD
City
No Membership
28-03-2017
Yes
CID7554
Gift Vouchers/Coupons
Desktop
Mobile_Data
7:49:15
21
166.86
40,913.64
10
627.76
No
Yes
No
Not Applicable
No reason specified
1
48
M
ECMDSQM
Town
Basic Membership
27-02-2016
No
xxxxxxxx
Without Offers
Smartphone
Mobile_Data
6:58:05
23
67.12
34,533.86
Error
867.564251
Yes
No
No
Not Applicable
Too many ads
1
18
F
1WP5LS0
Town
Basic Membership
24-08-2017
Yes
CID12232
Credit/Debit Card Offers
?
Mobile_Data
14:18:20
3
91.19
47,253.96
6
681.69
Yes
No
No
Not Applicable
No reason specified
1
36
M
E1Y703P
City
Platinum Membership
04-07-2017
No
xxxxxxxx
Gift Vouchers/Coupons
Desktop
Fiber_Optic
4:55:28
24
422
40,767.74
24
714.23
Yes
Yes
Yes
Solved in Follow-up
Too many ads
0
38
F
H6IPKU0
Village
Basic Membership
09-06-2016
Yes
CID43885
Credit/Debit Card Offers
Desktop
Wi-Fi
7:55:37
13
86.86
15,955.97
26
635.04
No
Yes
Yes
Solved
Too many ads
1
23
M
G72ME7D
Town
No Membership
06-09-2017
No
xxxxxxxx
Without Offers
Smartphone
Fiber_Optic
2:44:59
10
71.41
47,746.23
Error
697.36
No
Yes
No
Not Applicable
Poor Customer Service
1
19
F
MIDR2BZ
City
No Membership
12-09-2015
No
xxxxxxxx
Credit/Debit Card Offers
Desktop
Fiber_Optic
18:43:47
24
179.39
49,568.12
29
633.37
No
Yes
No
Not Applicable
Too many ads
1
56
M
EZ9RI8P
null
Gold Membership
02-11-2015
Yes
CID41759
Credit/Debit Card Offers
Desktop
Wi-Fi
22:59:00
20
126.11
6,343.99
-2.863740226
763.97
No
Yes
No
Not Applicable
Poor Website
0
21
M
GS84QOO
Town
Basic Membership
20-10-2017
Yes
CID256
Without Offers
Desktop
Mobile_Data
4:35:46
23
36.57
33,373.95
11
666.69
Yes
No
No
Not Applicable
Too many ads
1
53
M
NJ2MJWF
Village
Basic Membership
21-03-2015
Yes
CID12200
Without Offers
Smartphone
Fiber_Optic
22:25:19
8
97.53
39,265.82
25
329.381972
Yes
No
Yes
Solved
No reason specified
1
13
M
3U0CSLD
null
No Membership
06-08-2015
?
CID26959
Gift Vouchers/Coupons
Desktop
Wi-Fi
2:10:11
9
245.95
37,071.72
6
634.39
No
Yes
No
Not Applicable
Too many ads
1
40
F
CX84EA8
City
No Membership
15-12-2015
No
xxxxxxxx
Without Offers
Smartphone
Wi-Fi
14:25:56
15
464.44
21,710.96
Error
1,089.548549
Yes
No
Yes
Unsolved
Poor Customer Service
1
22
M
9E5XWTJ
City
No Membership
25-03-2016
Yes
CID9242
Credit/Debit Card Offers
Desktop
Mobile_Data
12:25:49
18
1,292.841919
28,893.31
27
371.875873
No
Yes
No
Not Applicable
Too many ads
1
23
M
WR79FKS
Town
No Membership
03-06-2017
?
CID4277
Without Offers
Smartphone
Fiber_Optic
2:44:30
-999
144.26
18,241.56
28
null
Yes
No
No
Not Applicable
Too many ads
1
19
F
C6PGB2N
City
Gold Membership
22-03-2016
No
xxxxxxxx
Credit/Debit Card Offers
Smartphone
Fiber_Optic
2:26:36
9
162.54
1,494.85
9
713.22
No
Yes
No
Not Applicable
Reasonable Price
0
20
F
CEH7P54
Town
No Membership
17-01-2016
Yes
CID23945
Gift Vouchers/Coupons
Smartphone
Mobile_Data
19:22:08
5
309.12
37,758.08
10
500.11
No
Yes
Yes
Unsolved
Poor Customer Service
1
23
F
G528HZT
City
Gold Membership
15-05-2015
Yes
CID48005
Without Offers
?
Mobile_Data
0:14:49
10
37.81
20,040.53
15
740.5
Yes
No
No
Not Applicable
Poor Customer Service
0
64
M
FK93X2X
City
Premium Membership
30-11-2015
Yes
CID29211
Without Offers
Smartphone
Wi-Fi
20:38:49
12
95.99
77,699
8
339.891152
No
Yes
No
Not Applicable
Quality Customer Care
0
32
F
6AKDHC7
Town
Platinum Membership
19-11-2016
No
xxxxxxxx
Without Offers
Smartphone
Fiber_Optic
22:21:29
14
424.68
6,516.24
26
494.910496
No
Yes
Yes
Unsolved
Poor Product Quality
0
32
F
JRUU9ME
Town
Basic Membership
15-10-2015
Yes
xxxxxxxx
Credit/Debit Card Offers
Smartphone
Wi-Fi
5:54:17
12
159.63
7,060.35
20
177.665764
No
Yes
No
Not Applicable
Poor Customer Service
1
60
F
11OI4C8
Town
Platinum Membership
27-11-2017
?
CID24912
Credit/Debit Card Offers
?
Mobile_Data
16:08:44
16
48.06
22,763.03
13
744
No
Yes
Yes
Solved
No reason specified
0
29
F
HJPTT52
Town
Platinum Membership
22-11-2016
Yes
CID2666
Credit/Debit Card Offers
Both
Wi-Fi
0:25:38
11
350.9
8,213.82
10
721.28
Yes
Yes
No
Not Applicable
Poor Website
0
34
M
N08ORLD
City
Silver Membership
01-10-2016
Yes
xxxxxxxx
Credit/Debit Card Offers
Desktop
Fiber_Optic
19:09:06
13
279.05
34,052.79
18
650.69
No
Yes
Yes
No Information Available
Poor Product Quality
1
54
M
FYCVS52
Town
Gold Membership
24-04-2016
Yes
CID16468
Without Offers
?
Fiber_Optic
7:17:13
22
205.75
18,706.7
39.82329101
690.4
Yes
No
Yes
Solved
No reason specified
1
34
M
SACJXKW
Town
No Membership
11-07-2017
No
xxxxxxxx
Without Offers
Smartphone
Mobile_Data
23:33:44
11
30.09
22,949.53
16
537.14
No
Yes
Yes
Unsolved
No reason specified
1
18
F
A4OLA5M
City
Basic Membership
19-07-2017
?
CID36256
Credit/Debit Card Offers
Both
Fiber_Optic
8:31:39
13
728.7
45,869.54
Error
589.54
No
Yes
Yes
Solved in Follow-up
Poor Website
1
43
M
7SIBR96
City
Premium Membership
09-10-2016
Yes
CID20257
Credit/Debit Card Offers
Both
Mobile_Data
18:30:34
12
739.58
88,422.43
29.23070263
null
Yes
No
Yes
Solved in Follow-up
Products always in Stock
0
49
M
OACUPYN
Town
Basic Membership
08-09-2017
Yes
CID8604
Credit/Debit Card Offers
Both
Mobile_Data
6:52:16
6
1,403.66
45,730.42
18
544.73
Yes
Yes
No
Not Applicable
Poor Customer Service
1
14
M
HOGF0JV
City
Gold Membership
21-03-2016
Yes
CID54505
Gift Vouchers/Coupons
Desktop
Mobile_Data
9:23:39
26
32.64
17,748.52
20
651.08
No
Yes
Yes
Unsolved
Poor Product Quality
1
55
F
EVCI8OS
Town
Premium Membership
14-10-2017
Yes
CID43045
Credit/Debit Card Offers
Desktop
Fiber_Optic
9:43:17
14
-976.946042
37,416.9
14
785.45
No
Yes
Yes
No Information Available
Poor Customer Service
0
30
M
VY993TM
City
Gold Membership
05-04-2017
No
xxxxxxxx
Credit/Debit Card Offers
Desktop
Fiber_Optic
11:35:56
19
30.4
28,441.73
13
760.03
No
Yes
No
Not Applicable
Poor Product Quality
0
53
M
L49JUCQ
null
Gold Membership
11-10-2016
No
xxxxxxxx
Without Offers
Smartphone
Wi-Fi
15:12:52
16
53.55
24,979.09
21
717.07
Yes
No
Yes
Solved in Follow-up
Poor Website
0
60
F
IPJAEPJ
City
Silver Membership
23-10-2016
No
xxxxxxxx
Gift Vouchers/Coupons
?
Wi-Fi
19:09:40
10
136.56
2,613.83
8
712.31
Yes
No
Yes
Solved in Follow-up
Poor Website
0