age
int64
10
64
gender
stringclasses
3 values
security_no
stringlengths
7
8
region_category
stringclasses
3 values
membership_category
stringclasses
6 values
joining_date
stringlengths
10
10
joined_through_referral
stringclasses
3 values
referral_id
stringlengths
4
11
preferred_offer_types
stringclasses
3 values
medium_of_operation
stringclasses
4 values
internet_option
stringclasses
3 values
last_visit_time
stringlengths
7
8
days_since_last_login
int64
-999
26
avg_time_spent
float64
-2,814.11
3.24k
avg_transaction_value
float64
800
99.9k
avg_frequency_login_days
stringlengths
1
12
points_in_wallet
float64
-760.66
2.07k
used_special_discount
stringclasses
2 values
offer_application_preference
stringclasses
2 values
past_complaint
stringclasses
2 values
complaint_status
stringclasses
5 values
feedback
stringclasses
9 values
churn_risk_score
int64
0
1
43
M
A4GN786
Village
Gold Membership
23-07-2017
No
xxxxxxxx
Credit/Debit Card Offers
Smartphone
Fiber_Optic
2:11:42
19
159.56
14,577.49
26
null
Yes
No
No
Not Applicable
Poor Customer Service
0
31
F
2XM5DO7
Town
Platinum Membership
12-04-2015
Yes
CID51004
Without Offers
Desktop
Wi-Fi
2:24:38
19
30.29
83,531.91
10
826.87
Yes
No
Yes
No Information Available
Reasonable Price
0
32
M
J6PSFGW
City
Gold Membership
04-12-2016
?
CID49698
Credit/Debit Card Offers
?
Wi-Fi
20:40:35
6
-771.613633
66,238.64
4
725.53
Yes
No
No
Not Applicable
User Friendly Website
0
39
M
R4RVJBZ
Town
Gold Membership
25-11-2016
Yes
CID8127
Without Offers
Smartphone
Mobile_Data
11:46:32
13
189.93
35,874.37
Error
750.51
No
Yes
Yes
Solved
Poor Product Quality
0
49
M
KKO887G
Village
Platinum Membership
02-09-2015
No
xxxxxxxx
Gift Vouchers/Coupons
Smartphone
Wi-Fi
23:36:27
10
78.57
21,938.62
6
736.74
Yes
No
No
Not Applicable
User Friendly Website
0
57
M
PXROI0M
Town
Premium Membership
14-10-2017
Yes
CID17698
Gift Vouchers/Coupons
Desktop
Wi-Fi
21:13:14
6
824.55
5,445.79
18
774.76
Yes
Yes
No
Not Applicable
Quality Customer Care
0
19
F
Z3B40MW
Town
Silver Membership
05-03-2017
Yes
CID7786
Gift Vouchers/Coupons
Both
Fiber_Optic
1:06:21
3
1,693.82
4,407.26
27
693.33
Yes
No
Yes
Unsolved
Too many ads
1
27
F
C8JKAIA
Village
Basic Membership
29-03-2015
Yes
CID32879
Without Offers
Desktop
Mobile_Data
18:29:12
7
790.08
33,247.42
28
627.87
No
Yes
No
Not Applicable
Poor Website
0
33
M
UMTYYC6
Village
No Membership
16-06-2016
Yes
CID14587
Without Offers
Both
Mobile_Data
14:22:18
9
667.2
13,538.37
43.11808015
328.796166
Yes
Yes
Yes
Solved
Poor Website
1
20
F
6SLPOFF
Village
Silver Membership
01-09-2015
No
xxxxxxxx
Gift Vouchers/Coupons
Smartphone
Fiber_Optic
8:01:58
11
314.78
42,824.82
6
661.91
Yes
No
Yes
Solved in Follow-up
Poor Website
1
63
M
9W2NLZN
Town
No Membership
09-03-2015
Yes
CID28469
Without Offers
Desktop
Mobile_Data
10:18:38
8
367.78
28,677.93
12
635.66
No
Yes
Yes
No Information Available
Poor Customer Service
1
22
M
DRT6XH5
Town
Gold Membership
25-08-2017
No
xxxxxxxx
Without Offers
?
Wi-Fi
10:35:36
7
229.98
32,503.18
20
644.6
Yes
Yes
Yes
No Information Available
Poor Product Quality
1
35
M
OJMSIOW
Village
No Membership
08-08-2016
Yes
CID38125
Gift Vouchers/Coupons
Smartphone
Wi-Fi
2:35:44
16
105.01
4,253.63
Error
701.23
No
Yes
No
Not Applicable
Poor Customer Service
1
43
F
LN2VQXN
Town
Silver Membership
04-05-2015
?
CID27642
Gift Vouchers/Coupons
Desktop
Fiber_Optic
3:47:28
12
57.47
31,109.84
15
714.64
No
Yes
Yes
Unsolved
Too many ads
0
44
M
3FU3C0J
Town
No Membership
14-11-2016
No
xxxxxxxx
Without Offers
?
Mobile_Data
18:31:50
13
33.47
41,658.89
24
1,246.650062
No
Yes
No
Not Applicable
Poor Customer Service
1
49
M
HDZDA5X
Town
Basic Membership
29-01-2017
No
xxxxxxxx
Credit/Debit Card Offers
Smartphone
Wi-Fi
21:46:38
23
201.11
8,074.83
8
632.08
No
Yes
No
Not Applicable
Poor Website
1
64
F
C3CRW6D
City
Basic Membership
31-08-2017
Yes
CID18305
Gift Vouchers/Coupons
Smartphone
Mobile_Data
4:27:45
13
140.07
31,171.89
25
629.08
Yes
No
No
Not Applicable
Too many ads
1
26
M
O8L24LG
City
No Membership
20-07-2015
Yes
CID16406
Without Offers
Smartphone
Fiber_Optic
7:03:45
14
119.59
47,808.71
17
541.21
Yes
No
No
Not Applicable
Poor Website
1
18
M
GWW5FF1
Town
No Membership
16-04-2017
Yes
CID29367
Gift Vouchers/Coupons
Both
Fiber_Optic
13:22:23
11
1,067.74
48,990.65
6
711.48
Yes
Yes
Yes
No Information Available
Poor Product Quality
1
49
F
LJG922M
Town
Basic Membership
10-03-2017
?
CID43107
Without Offers
?
Fiber_Optic
22:23:00
15
173.54
19,215.23
16
235.585676
Yes
No
No
Not Applicable
Poor Product Quality
1
34
F
PQV5PS7
Town
No Membership
15-06-2016
Yes
CID32976
Without Offers
Desktop
Mobile_Data
5:55:15
23
206.93
46,108.13
21
602.23
Yes
No
Yes
Solved in Follow-up
Poor Website
1
51
F
NLV56TG
City
No Membership
06-12-2015
Yes
CID22603
Gift Vouchers/Coupons
Smartphone
Mobile_Data
8:34:44
-999
61.53
35,376.34
25
538.67
Yes
No
No
Not Applicable
Poor Customer Service
1
59
M
DP3F4MQ
Town
Premium Membership
11-12-2016
Yes
CID9646
Without Offers
Both
Wi-Fi
5:16:56
3
1,469.36
5,713.08
16
701.81
Yes
Yes
No
Not Applicable
No reason specified
0
25
M
PFXETT8
null
Gold Membership
07-12-2017
No
xxxxxxxx
Without Offers
Desktop
Mobile_Data
20:04:07
15
358.45
80,202.58
12
750.74
Yes
Yes
Yes
Solved
Products always in Stock
0
42
F
3YSQVXH
null
Basic Membership
04-12-2015
Yes
xxxxxxxx
Without Offers
Desktop
Fiber_Optic
8:40:34
13
468.06
17,703.17
17
622.4
Yes
No
Yes
Solved
Poor Product Quality
1
61
F
TKI1EQW
City
Basic Membership
04-12-2016
No
xxxxxxxx
Without Offers
Smartphone
Fiber_Optic
1:20:41
12
31.71
11,840.69
9
1,024.246274
Yes
No
No
Not Applicable
Poor Website
1
28
F
13337XK
Town
Platinum Membership
06-07-2015
No
xxxxxxxx
Without Offers
Desktop
Mobile_Data
22:47:51
13
95.44
34,326.35
-19.03426612
1,232.185668
Yes
No
Yes
Solved in Follow-up
Products always in Stock
0
21
F
DE7Y7TG
null
Platinum Membership
25-07-2015
No
xxxxxxxx
Gift Vouchers/Coupons
Both
Fiber_Optic
0:22:13
12
448.99
22,274.55
6
1,131.070027
No
Yes
Yes
Solved in Follow-up
Quality Customer Care
0
39
F
SB8OM5E
Town
Gold Membership
11-09-2017
No
xxxxxxxx
Without Offers
Desktop
Fiber_Optic
2:02:32
9
59.36
39,289.12
6
656.73
No
Yes
No
Not Applicable
Poor Product Quality
1
10
M
LHFMDDY
Town
Basic Membership
18-07-2017
No
xxxxxxxx
Credit/Debit Card Offers
Desktop
Wi-Fi
10:07:21
7
131.79
21,488.39
21
1,057.498176
Yes
No
No
Not Applicable
No reason specified
1
32
M
FPF4AA1
City
Premium Membership
02-11-2016
No
xxxxxxxx
Gift Vouchers/Coupons
Desktop
Wi-Fi
5:03:34
11
119.73
31,920.28
Error
703.6
Yes
No
No
Not Applicable
Poor Product Quality
0
10
F
49ART2L
null
Premium Membership
02-06-2017
No
xxxxxxxx
Gift Vouchers/Coupons
Smartphone
Mobile_Data
23:41:23
11
390.73
11,417.68
21
709.57
No
Yes
Yes
Solved in Follow-up
No reason specified
0
60
F
BM5CLTB
null
No Membership
01-04-2016
Yes
CID56051
Without Offers
Smartphone
Fiber_Optic
9:59:13
-999
34.19
27,732.01
20
603.39
No
Yes
Yes
No Information Available
Poor Website
1
60
F
SF13IEO
City
Premium Membership
16-05-2017
Yes
CID3617
Gift Vouchers/Coupons
Smartphone
Mobile_Data
19:29:33
10
274.26
41,443.5
3
769.47
Yes
Yes
No
Not Applicable
Quality Customer Care
0
12
M
DKOMYSB
Village
Gold Membership
29-11-2017
No
xxxxxxxx
Gift Vouchers/Coupons
Desktop
Fiber_Optic
10:43:56
12
242.71
27,291.72
6
710.34
Yes
No
No
Not Applicable
Poor Customer Service
0
34
F
2AYFDVP
City
No Membership
19-12-2015
No
xxxxxxxx
Credit/Debit Card Offers
Smartphone
Wi-Fi
16:12:57
16
170.71
32,368.27
12
645.66
Yes
No
Yes
Solved
Poor Website
1
59
F
R9BR1XP
Town
Gold Membership
01-05-2017
No
xxxxxxxx
Gift Vouchers/Coupons
?
Mobile_Data
21:17:11
11
193.19
88,084.52
5
778.36
Yes
No
No
Not Applicable
Products always in Stock
0
22
F
FSDSCBM
City
No Membership
22-07-2016
Yes
CID57894
Gift Vouchers/Coupons
Smartphone
Mobile_Data
4:33:04
-999
107.01
26,949.89
18
698.31
Yes
No
No
Not Applicable
Poor Customer Service
1
20
F
6TB2OEP
City
Gold Membership
18-08-2017
Yes
CID44255
Without Offers
Smartphone
Fiber_Optic
23:35:16
10
32.85
46,012.05
15
601.93
Yes
No
No
Not Applicable
No reason specified
1
34
F
83VPBQC
Town
Basic Membership
05-12-2015
No
xxxxxxxx
Without Offers
Smartphone
Wi-Fi
4:17:00
12
-854.160686
9,381.96
Error
null
Yes
No
No
Not Applicable
Too many ads
1
15
M
J3EMWFY
Town
Gold Membership
01-12-2015
No
xxxxxxxx
Gift Vouchers/Coupons
Desktop
Mobile_Data
6:11:14
7
34.51
17,996.28
5
727.23
Yes
No
No
Not Applicable
Too many ads
0
32
F
DE1RZYW
null
Basic Membership
19-10-2016
No
xxxxxxxx
Without Offers
Smartphone
Fiber_Optic
15:40:07
7
50.11
19,744.27
27
200.373375
No
Yes
Yes
Solved
Poor Website
1
50
M
Z5CS78Z
City
No Membership
22-10-2017
No
xxxxxxxx
Without Offers
Desktop
Wi-Fi
11:33:26
15
40.48
15,345.21
5
1,083.484338
No
Yes
Yes
No Information Available
Too many ads
1
50
M
XHMLXN1
City
No Membership
01-03-2017
No
xxxxxxxx
Credit/Debit Card Offers
Desktop
Wi-Fi
20:13:21
12
110.15
8,895.91
19
715.72
No
Yes
Yes
Solved in Follow-up
Too many ads
1
58
M
JR7QJO7
Town
Gold Membership
27-11-2017
Yes
CID33668
Without Offers
?
Wi-Fi
3:31:43
6
765.15
31,070.14
18
null
Yes
Yes
Yes
Solved in Follow-up
Too many ads
1
60
F
DQGZUQE
City
Gold Membership
21-08-2015
Yes
CID15462
Without Offers
?
Fiber_Optic
21:22:22
20
296.31
4,006.07
11
786.18
No
Yes
Yes
Solved
Quality Customer Care
0
50
M
7RD3N2H
null
Platinum Membership
23-10-2017
No
xxxxxxxx
Without Offers
?
Fiber_Optic
22:11:24
13
191.61
24,564.87
11
767.46
No
Yes
Yes
No Information Available
Poor Product Quality
0
46
F
97103JR
Village
Gold Membership
28-09-2015
Yes
CID53779
Credit/Debit Card Offers
Smartphone
Fiber_Optic
3:41:52
16
33.68
6,767.88
9
null
Yes
No
No
Not Applicable
Poor Customer Service
1
50
M
PE036B2
City
No Membership
19-12-2016
?
CID59884
Credit/Debit Card Offers
Smartphone
Mobile_Data
21:20:31
16
95.74
38,576.42
25
599.51
No
Yes
No
Not Applicable
Poor Website
1
27
F
VX1HKBU
Town
Silver Membership
19-02-2016
Yes
CID32503
Without Offers
Smartphone
Wi-Fi
3:28:27
5
57.5
7,860.91
20
745.97
No
Yes
No
Not Applicable
No reason specified
0
51
F
KYJ9DQE
Town
Gold Membership
28-07-2015
No
xxxxxxxx
Credit/Debit Card Offers
Smartphone
Wi-Fi
22:36:04
11
84.34
35,255.31
5
750.35
No
Yes
No
Not Applicable
No reason specified
0
12
M
9D7P1BW
Town
Platinum Membership
03-08-2015
No
xxxxxxxx
Without Offers
Smartphone
Mobile_Data
11:51:51
14
108.28
21,895.22
16
257.367124
No
Yes
Yes
Unsolved
Poor Website
0
61
F
3CWH3JL
City
Gold Membership
27-11-2015
Yes
CID45813
Without Offers
Desktop
Mobile_Data
8:22:51
13
111.62
67,167.43
6
758.52
No
Yes
No
Not Applicable
Products always in Stock
0
13
M
0UG232W
City
Platinum Membership
30-01-2017
Yes
CID32301
Gift Vouchers/Coupons
Desktop
Wi-Fi
4:50:03
13
-636.527035
21,823.52
17
1,268.71801
No
Yes
No
Not Applicable
Products always in Stock
0
26
F
DUQH0G0
Village
Basic Membership
11-06-2016
No
xxxxxxxx
Gift Vouchers/Coupons
Desktop
Mobile_Data
15:22:28
13
345.72
19,209.48
23
911.468878
No
Yes
Yes
Unsolved
Poor Customer Service
1
42
F
RPQDOSC
City
Platinum Membership
07-09-2016
No
xxxxxxxx
Credit/Debit Card Offers
?
Mobile_Data
7:57:33
18
109.15
35,906.42
1
809.68
Yes
No
No
Not Applicable
Products always in Stock
0
60
M
SOANOCZ
Town
No Membership
22-01-2015
No
xxxxxxxx
Credit/Debit Card Offers
Smartphone
Wi-Fi
16:10:06
11
121.21
6,133.11
8
615.99
Yes
No
No
Not Applicable
Too many ads
1
36
F
8BH9BFY
null
Silver Membership
11-08-2017
Yes
CID35969
Without Offers
Both
Fiber_Optic
6:08:13
22
292.7
19,545.61
12
1,048.898516
Yes
No
Yes
Unsolved
Poor Website
1
43
M
OAJ9P8O
City
Platinum Membership
30-07-2017
Yes
CID43734
Credit/Debit Card Offers
Both
Fiber_Optic
8:19:50
11
616.75
11,864.47
14
733.55
Yes
Yes
Yes
Unsolved
Poor Product Quality
0
33
M
KXP09TN
City
Gold Membership
03-04-2015
No
xxxxxxxx
Without Offers
Desktop
Mobile_Data
6:18:20
-999
347.75
40,365.52
6
783.94
Yes
No
Yes
Unsolved
User Friendly Website
0
62
F
R1PU6GH
City
No Membership
12-03-2016
?
CID8577
Credit/Debit Card Offers
?
Wi-Fi
21:24:01
14
33.04
46,595.79
Error
652.46
No
Yes
No
Not Applicable
Poor Product Quality
1
13
M
WMQR5IE
Town
Premium Membership
13-03-2015
?
CID58032
Gift Vouchers/Coupons
Desktop
Mobile_Data
3:24:54
17
301.39
4,936.92
11
720.33
Yes
Yes
Yes
Solved
Poor Customer Service
0
12
M
3B115GB
City
Premium Membership
28-01-2015
Yes
CID46459
Credit/Debit Card Offers
Desktop
Wi-Fi
13:37:55
11
1,180.946713
41,489.58
9
758.46
No
Yes
Yes
Solved
Poor Customer Service
0
22
M
W1GQLRG
Town
Gold Membership
16-05-2015
No
xxxxxxxx
Gift Vouchers/Coupons
Both
Fiber_Optic
12:51:28
12
431.18
12,274.4
7
745.1
Yes
No
No
Not Applicable
Poor Customer Service
0
46
M
32YEWYG
Town
Basic Membership
15-10-2017
Yes
CID13916
Without Offers
?
Fiber_Optic
23:16:16
19
31.77
17,200.78
15
null
No
Yes
No
Not Applicable
Poor Product Quality
1
32
F
WE16E4U
City
Gold Membership
18-02-2015
No
xxxxxxxx
Credit/Debit Card Offers
?
Mobile_Data
13:39:47
20
140.81
28,975.69
Error
791.06
No
Yes
Yes
No Information Available
Poor Product Quality
0
11
M
4Y8XMQJ
City
Gold Membership
29-08-2015
Yes
CID43313
Credit/Debit Card Offers
Both
Mobile_Data
21:43:44
15
741.87
12,384.57
Error
622.28
Yes
No
No
Not Applicable
Too many ads
1
44
F
WRMSZFK
Town
Basic Membership
05-11-2016
No
xxxxxxxx
Credit/Debit Card Offers
Desktop
Fiber_Optic
8:58:15
11
151.21
3,971.95
29
861.796913
Yes
No
No
Not Applicable
Too many ads
1
49
M
I0KCHGN
Town
Basic Membership
24-12-2017
No
xxxxxxxx
Without Offers
Smartphone
Wi-Fi
16:21:21
19
195.11
21,752.74
16
581.37
No
Yes
No
Not Applicable
Poor Product Quality
1
36
F
U1U8ZC6
City
Gold Membership
15-02-2017
Yes
CID41274
Gift Vouchers/Coupons
?
Mobile_Data
12:19:57
8
1,080.95
6,710.27
5
794.82
Yes
Yes
Yes
Unsolved
No reason specified
0
36
F
GU3CYO8
Town
No Membership
12-09-2015
?
CID19133
Credit/Debit Card Offers
Smartphone
Mobile_Data
18:54:43
12
100.87
32,193.95
Error
946.678609
Yes
No
No
Not Applicable
Poor Product Quality
1
17
M
Z6X64UD
Town
No Membership
05-01-2015
Yes
CID55218
Gift Vouchers/Coupons
Desktop
Mobile_Data
3:02:10
21
1,270.675272
9,395.03
17
540.82
No
Yes
No
Not Applicable
No reason specified
1
45
F
XS2T6CX
null
Silver Membership
23-07-2015
Yes
CID38242
Credit/Debit Card Offers
Both
Fiber_Optic
1:06:09
12
799.16
80,315.32
12
791.74
Yes
Yes
No
Not Applicable
Products always in Stock
0
15
F
80Y2Q7Q
City
No Membership
19-01-2017
Yes
CID11884
Credit/Debit Card Offers
Desktop
Mobile_Data
22:04:12
14
142.14
36,592.57
10
545.38
Yes
No
Yes
Solved
No reason specified
1
52
F
6V8XNPR
City
Basic Membership
27-01-2017
?
xxxxxxxx
Credit/Debit Card Offers
Smartphone
Fiber_Optic
16:45:13
24
1,130.123722
18,107.33
Error
582.58
No
Yes
No
Not Applicable
Too many ads
1
47
M
JVT4EUA
null
Basic Membership
16-04-2015
Yes
CID15111
Gift Vouchers/Coupons
Smartphone
Mobile_Data
12:02:28
7
149.71
40,069.93
20
null
Yes
No
Yes
Solved
Poor Customer Service
1
45
M
1TI1ZMK
Town
Gold Membership
12-10-2016
No
xxxxxxxx
Without Offers
Desktop
Wi-Fi
13:00:39
17
1,088.3957
26,911.88
6
1,189.560069
No
Yes
No
Not Applicable
No reason specified
0
53
M
U7CZAFA
Town
Gold Membership
22-02-2017
No
xxxxxxxx
Credit/Debit Card Offers
Desktop
Wi-Fi
21:31:09
12
219.56
71,828.75
15
743.08
Yes
No
No
Not Applicable
User Friendly Website
0
20
M
3T00B9I
City
Silver Membership
10-09-2017
Yes
CID27209
null
?
Fiber_Optic
19:16:20
5
232.84
42,237.64
28
276.407203
No
Yes
Yes
No Information Available
Poor Website
1
45
F
HTWU4OS
Town
Premium Membership
14-10-2016
Yes
CID44
Credit/Debit Card Offers
Desktop
Mobile_Data
23:47:59
14
32.96
18,154.67
15
424.860772
Yes
No
No
Not Applicable
User Friendly Website
0
46
F
MQ1DMW4
Town
No Membership
28-03-2016
Yes
CID14863
Credit/Debit Card Offers
Desktop
Fiber_Optic
9:50:29
17
84.76
13,622.84
18
557.9
Yes
No
No
Not Applicable
No reason specified
1
56
M
I0HDT7O
Town
Platinum Membership
05-04-2017
No
xxxxxxxx
Gift Vouchers/Coupons
Desktop
Mobile_Data
12:28:38
5
489.61
27,191.18
13
718.14
Yes
No
Yes
Solved
Too many ads
0
36
F
5CVOXXN
City
Premium Membership
20-09-2015
No
xxxxxxxx
Credit/Debit Card Offers
Desktop
Wi-Fi
21:52:54
9
46.3
15,698.46
Error
743.99
Yes
No
No
Not Applicable
No reason specified
0
24
F
3Y6YQVV
null
Basic Membership
16-07-2015
Yes
CID53236
Without Offers
Smartphone
Fiber_Optic
17:13:50
13
33.28
32,782.69
17
667.56
No
Yes
No
Not Applicable
No reason specified
1
63
M
Y1WJY5L
null
Premium Membership
22-06-2017
?
CID26702
Gift Vouchers/Coupons
Smartphone
Fiber_Optic
14:42:10
-999
38.74
4,046.36
19
979.95028
Yes
No
No
Not Applicable
Poor Product Quality
0
37
M
09BSXD6
City
Gold Membership
08-02-2016
Yes
CID61161
Credit/Debit Card Offers
Desktop
Mobile_Data
19:47:14
4
120.19
26,698.9
27
734.56
No
Yes
Yes
No Information Available
No reason specified
0
15
F
CBK75M7
City
Gold Membership
01-11-2016
Yes
CID48090
null
Smartphone
Fiber_Optic
22:11:13
21
36.43
18,375.21
27
772.52
No
Yes
Yes
Unsolved
Too many ads
0
64
F
OVT1TPD
null
Basic Membership
23-02-2015
Yes
CID6271
Gift Vouchers/Coupons
Smartphone
Wi-Fi
23:15:36
-999
1,208.025783
45,094.67
16
551.07
No
Yes
Yes
Solved in Follow-up
Poor Website
1
62
M
I82DX2S
Town
Gold Membership
27-05-2017
No
xxxxxxxx
Gift Vouchers/Coupons
Desktop
Fiber_Optic
19:25:33
16
347.82
40,502.72
29
948.453567
Yes
No
Yes
Unsolved
Poor Website
1
47
F
FIJDFB8
Village
Premium Membership
04-05-2015
No
xxxxxxxx
null
Desktop
Wi-Fi
10:42:40
2
208.08
39,417.31
15
713.38
Yes
No
Yes
Solved
Poor Product Quality
0
13
M
ZPAD3JN
City
Basic Membership
19-06-2015
No
xxxxxxxx
Gift Vouchers/Coupons
Both
Wi-Fi
23:23:53
12
321.62
35,991.78
21
632.77
Yes
No
No
Not Applicable
Poor Website
1
16
F
5MJ4CND
Town
No Membership
20-09-2017
?
CID15802
Gift Vouchers/Coupons
Desktop
Mobile_Data
17:41:29
9
201.77
23,028.08
10
1,478.87414
No
Yes
No
Not Applicable
Too many ads
1
33
F
ZVYUDE0
Village
Basic Membership
03-07-2016
No
xxxxxxxx
Credit/Debit Card Offers
Smartphone
Fiber_Optic
5:57:44
16
329.04
24,315.4
Error
584.67
Yes
No
Yes
Solved in Follow-up
No reason specified
1
60
F
22G7TP3
Town
Basic Membership
15-10-2017
Yes
CID62778
Without Offers
Desktop
Fiber_Optic
20:22:08
21
32.25
20,197.2
10
680.37
Yes
No
Yes
Solved in Follow-up
Poor Product Quality
1
46
M
7H0CSYE
City
No Membership
04-01-2017
No
xxxxxxxx
Gift Vouchers/Coupons
Desktop
Fiber_Optic
9:42:33
15
234.02
35,508.95
9
552.65
Yes
Yes
No
Not Applicable
Poor Customer Service
1
10
M
QNXSF0J
Village
Gold Membership
15-03-2016
?
CID22990
Gift Vouchers/Coupons
?
Fiber_Optic
1:12:14
14
602.55
78,350.54
17
771.75
Yes
No
No
Not Applicable
Quality Customer Care
0
62
M
ASOQ5BW
City
Basic Membership
16-12-2016
No
xxxxxxxx
Credit/Debit Card Offers
Desktop
Fiber_Optic
8:12:27
18
157
43,934.21
20
678.36
Yes
No
Yes
Solved
No reason specified
1
37
M
0ZEAIEU
Town
Platinum Membership
25-04-2017
No
xxxxxxxx
Gift Vouchers/Coupons
?
Mobile_Data
6:08:56
17
31.26
28,480.77
9
null
Yes
No
Yes
Solved
No reason specified
0
63
M
BN1AODZ
City
No Membership
20-03-2017
No
xxxxxxxx
Gift Vouchers/Coupons
Smartphone
Fiber_Optic
23:02:05
15
96.97
5,248.78
22
1,018.448557
No
Yes
No
Not Applicable
Too many ads
1
25
M
W71UALP
City
Silver Membership
25-10-2017
No
xxxxxxxx
Without Offers
Desktop
Fiber_Optic
10:27:56
16
31.99
28,553.16
15
662.78
Yes
No
No
Not Applicable
Poor Website
1