age
int64
10
64
gender
stringclasses
3 values
security_no
stringlengths
7
8
region_category
stringclasses
3 values
membership_category
stringclasses
6 values
joining_date
stringlengths
10
10
joined_through_referral
stringclasses
3 values
referral_id
stringlengths
4
11
preferred_offer_types
stringclasses
3 values
medium_of_operation
stringclasses
4 values
internet_option
stringclasses
3 values
last_visit_time
stringlengths
7
8
days_since_last_login
int64
-999
26
avg_time_spent
float64
-2,814.11
3.24k
avg_transaction_value
float64
800
99.9k
avg_frequency_login_days
stringlengths
1
12
points_in_wallet
float64
-760.66
2.07k
used_special_discount
stringclasses
2 values
offer_application_preference
stringclasses
2 values
past_complaint
stringclasses
2 values
complaint_status
stringclasses
5 values
feedback
stringclasses
9 values
churn_risk_score
int64
0
1
64
F
4N1VGGQ
Town
No Membership
11-07-2016
Yes
CID25097
Without Offers
Both
Fiber_Optic
20:39:04
19
552.62
47,764.91
18
959.108424
No
Yes
No
Not Applicable
No reason specified
1
30
M
WF0Y64R
Town
Premium Membership
30-01-2016
No
xxxxxxxx
Gift Vouchers/Coupons
Desktop
Fiber_Optic
7:15:05
16
238.25
16,460
16
847.96
Yes
Yes
No
Not Applicable
Products always in Stock
0
28
F
7495UHX
City
Basic Membership
08-07-2015
?
CID15024
Credit/Debit Card Offers
Smartphone
Mobile_Data
4:39:49
15
322.22
30,250.4
7
655.17
Yes
Yes
Yes
Solved
Poor Product Quality
1
60
F
4OB46ET
null
No Membership
05-03-2017
Yes
CID54127
Credit/Debit Card Offers
Smartphone
Wi-Fi
9:27:52
13
703.69
26,055
10
514.35
No
Yes
No
Not Applicable
Too many ads
1
57
M
IT7XUCX
Town
Platinum Membership
02-08-2016
Yes
CID17167
Without Offers
?
Fiber_Optic
2:18:03
18
1,023.61
36,220.99
13
null
Yes
Yes
No
Not Applicable
User Friendly Website
0
32
M
RTU1RZE
City
No Membership
02-04-2015
Yes
CID46521
Without Offers
Smartphone
Fiber_Optic
22:25:32
-999
31.35
9,724.93
Error
647.96
No
Yes
Yes
Solved in Follow-up
Poor Customer Service
1
35
M
LXN4PGT
Town
Basic Membership
25-05-2015
?
CID59726
Credit/Debit Card Offers
Smartphone
Fiber_Optic
11:34:14
16
35.98
40,760.06
25
547.01
No
Yes
Yes
Solved in Follow-up
No reason specified
1
40
M
X0B4SQF
Town
Basic Membership
21-03-2017
No
xxxxxxxx
Credit/Debit Card Offers
Desktop
Wi-Fi
15:29:26
21
207.93
39,359.51
27
557.88
No
Yes
No
Not Applicable
Poor Website
1
45
F
DO2216I
null
Gold Membership
10-04-2016
Yes
CID59586
Gift Vouchers/Coupons
Desktop
Fiber_Optic
3:51:08
15
445.28
17,382.32
14
798.2
Yes
No
Yes
No Information Available
No reason specified
0
50
M
TWUL2FG
Town
Silver Membership
04-08-2015
No
xxxxxxxx
Credit/Debit Card Offers
Smartphone
Fiber_Optic
20:22:22
16
71.7
13,896.29
20
637.94
No
Yes
No
Not Applicable
Poor Customer Service
1
38
M
Z5ESFDP
Town
Basic Membership
18-07-2016
Yes
CID61899
Credit/Debit Card Offers
Smartphone
Mobile_Data
0:38:37
7
1,045.58
7,303.59
11
932.732114
No
Yes
Yes
Solved
Poor Website
1
26
F
S73YLV4
Village
Basic Membership
16-08-2016
Yes
CID28636
Without Offers
Desktop
Fiber_Optic
15:18:24
13
-903.514818
33,464.75
2.6142143
646.86
No
Yes
No
Not Applicable
Too many ads
1
55
M
XW343V2
Town
Basic Membership
13-08-2017
No
xxxxxxxx
Credit/Debit Card Offers
Smartphone
Mobile_Data
14:35:28
10
61.06
16,930.85
22
null
No
Yes
Yes
Solved
No reason specified
1
10
M
JMPVY2D
Town
Basic Membership
29-01-2016
No
xxxxxxxx
Credit/Debit Card Offers
Smartphone
Fiber_Optic
0:07:35
16
134.25
18,159.4
27
8.791558
Yes
No
Yes
Solved
No reason specified
1
64
F
VY5UD06
City
Basic Membership
04-10-2017
Yes
CID57089
Credit/Debit Card Offers
Smartphone
Fiber_Optic
23:29:03
25
98.47
26,803.3
27
535.35
No
Yes
No
Not Applicable
Poor Customer Service
1
14
M
T3C7EQH
City
No Membership
04-10-2015
Yes
CID52679
Without Offers
?
Fiber_Optic
17:34:47
4
171.51
47,733.56
19
619.32
Yes
No
Yes
Unsolved
Too many ads
1
19
M
BVFTG1B
City
Platinum Membership
01-07-2017
No
xxxxxxxx
Credit/Debit Card Offers
Smartphone
Wi-Fi
10:24:16
17
34.45
16,916.14
10
754.4
No
Yes
No
Not Applicable
Poor Website
0
49
M
JHYOVNY
City
Premium Membership
06-07-2015
Yes
CID56324
Credit/Debit Card Offers
?
Wi-Fi
0:37:12
-999
531.72
63,139.57
11
750.21
Yes
Yes
Yes
No Information Available
User Friendly Website
0
61
M
OHKZ9Z5
City
Platinum Membership
12-08-2016
?
CID57094
Gift Vouchers/Coupons
Both
Mobile_Data
20:54:25
9
264.12
91,351.87
5
1,091.735082
Yes
No
Yes
Unsolved
Products always in Stock
0
19
F
IH66ZUT
Village
No Membership
05-08-2015
Yes
CID13520
Credit/Debit Card Offers
Smartphone
Wi-Fi
21:18:02
22
113.47
30,893.51
28
621.94
Yes
No
Yes
No Information Available
Too many ads
1
54
M
0ZEBFKO
Village
Premium Membership
01-09-2016
Yes
CID27943
Gift Vouchers/Coupons
Desktop
Wi-Fi
6:41:37
11
68.91
86,422.44
13
null
Yes
No
No
Not Applicable
Products always in Stock
0
58
F
50ADMWO
City
Basic Membership
04-08-2015
Yes
CID11556
Gift Vouchers/Coupons
Desktop
Mobile_Data
3:14:00
12
185.34
2,977.44
13
null
Yes
No
No
Not Applicable
Poor Product Quality
1
45
F
L7L5QQM
Town
Silver Membership
06-12-2017
No
xxxxxxxx
Gift Vouchers/Coupons
Smartphone
Mobile_Data
3:17:43
14
30.49
36,124.72
29
710.63
No
Yes
No
Not Applicable
Too many ads
1
44
M
0988BAM
Town
Basic Membership
03-02-2016
No
xxxxxxxx
Credit/Debit Card Offers
Desktop
Wi-Fi
12:34:13
15
276.8
49,725.02
26
707.09
Yes
No
No
Not Applicable
Poor Website
1
13
F
KOI9A4D
null
Premium Membership
08-08-2016
Yes
xxxxxxxx
Credit/Debit Card Offers
?
Mobile_Data
1:37:13
2
67.42
6,880.67
27
765.24
Yes
No
No
Not Applicable
Too many ads
0
20
M
24F7L7U
City
Platinum Membership
11-05-2016
Yes
CID53818
Without Offers
?
Fiber_Optic
9:15:08
18
792.48
43,713.53
19
743.05
Yes
Yes
No
Not Applicable
Poor Website
0
12
M
LCKVG0D
Village
Basic Membership
09-04-2017
No
xxxxxxxx
Without Offers
Desktop
Mobile_Data
11:57:14
7
33.9
46,848.94
27
685.55
Yes
No
No
Not Applicable
No reason specified
1
44
F
PBMABV8
City
Gold Membership
08-04-2015
Yes
CID40458
Credit/Debit Card Offers
Smartphone
Fiber_Optic
18:35:42
14
31.49
6,370.97
6
644.5
No
Yes
No
Not Applicable
No reason specified
1
51
F
SKW6TGG
City
No Membership
19-12-2016
Yes
CID18501
Credit/Debit Card Offers
Desktop
Fiber_Optic
17:56:02
5
31.27
22,557.93
5
686.31
No
Yes
No
Not Applicable
No reason specified
1
60
F
QKYCFSI
Village
Basic Membership
07-12-2017
Yes
CID24269
Gift Vouchers/Coupons
Desktop
Mobile_Data
22:02:04
12
44.34
24,313.23
13
610.8
No
Yes
No
Not Applicable
No reason specified
1
16
M
2O6BHUF
City
Basic Membership
17-10-2017
No
xxxxxxxx
Without Offers
?
Wi-Fi
16:41:23
10
228.73
7,497.89
18
205.325817
Yes
No
No
Not Applicable
Poor Product Quality
1
20
M
045LV81
Village
No Membership
08-05-2017
Yes
CID7077
Credit/Debit Card Offers
Smartphone
Mobile_Data
4:43:57
17
-406.180739
17,327.36
26
1,024.389592
No
Yes
Yes
Solved
Too many ads
1
50
M
CQLNZ8L
null
No Membership
15-10-2017
?
CID35735
Without Offers
Smartphone
Mobile_Data
0:12:35
23
139.9
32,099.25
25
664.46
No
Yes
No
Not Applicable
No reason specified
1
30
M
KE51MHR
Town
Basic Membership
03-04-2015
Yes
CID28930
Credit/Debit Card Offers
Smartphone
Mobile_Data
1:07:12
14
584.72
32,658.55
Error
516.8
Yes
No
Yes
Unsolved
Poor Customer Service
1
21
M
NGJQHUX
Village
Basic Membership
28-01-2017
Yes
CID11752
Gift Vouchers/Coupons
Smartphone
Mobile_Data
22:19:28
15
105.7
23,159.75
7
669.56
Yes
No
No
Not Applicable
Poor Customer Service
1
11
M
KDUY6KP
Town
Basic Membership
05-01-2017
Yes
CID48169
Without Offers
Smartphone
Fiber_Optic
13:21:31
6
88.07
43,422.09
16
null
Yes
No
Yes
Unsolved
Poor Customer Service
1
49
F
YLBDYW3
Town
Gold Membership
10-01-2016
Yes
xxxxxxxx
Gift Vouchers/Coupons
Smartphone
Fiber_Optic
17:47:30
-999
31.81
48,668.92
Error
771.38
No
Yes
Yes
Unsolved
Too many ads
0
39
M
8Z5IXMM
Town
Gold Membership
03-10-2017
No
xxxxxxxx
Credit/Debit Card Offers
Smartphone
Fiber_Optic
16:27:02
12
49.66
72,321.06
15
797.63
No
Yes
No
Not Applicable
Products always in Stock
0
58
M
4ZKCO3Z
Town
Platinum Membership
24-09-2017
No
xxxxxxxx
Without Offers
Smartphone
Wi-Fi
13:54:46
18
67.3
21,306.56
1
847.84
No
Yes
No
Not Applicable
Quality Customer Care
0
37
M
0NUDXCE
Town
Gold Membership
25-02-2017
Yes
CID25290
Gift Vouchers/Coupons
Desktop
Wi-Fi
12:24:53
23
31.3
46,906.14
23
767.61
Yes
No
No
Not Applicable
Poor Website
0
18
F
2TMUFUO
City
Gold Membership
24-07-2016
No
xxxxxxxx
Gift Vouchers/Coupons
Smartphone
Wi-Fi
18:11:12
3
210.74
71,638.87
17
744.33
Yes
No
Yes
Unsolved
Quality Customer Care
0
20
M
82L89YT
City
No Membership
04-10-2016
Yes
CID22805
Credit/Debit Card Offers
Smartphone
Mobile_Data
15:16:48
12
42.41
19,131.16
Error
null
No
Yes
Yes
No Information Available
Too many ads
1
16
F
7QN9JWO
City
Gold Membership
13-02-2017
Yes
CID48496
Gift Vouchers/Coupons
Desktop
Wi-Fi
4:16:46
17
497.17
66,964.73
4
779.54
Yes
No
No
Not Applicable
Quality Customer Care
0
55
M
ZD05N62
City
Basic Membership
24-08-2016
Yes
CID18781
Gift Vouchers/Coupons
Desktop
Fiber_Optic
19:48:31
13
820.092862
24,781.83
7
608.28
Yes
No
Yes
Solved in Follow-up
Poor Product Quality
1
58
F
QHJMVKB
City
Silver Membership
26-02-2016
Yes
CID13859
Credit/Debit Card Offers
Smartphone
Mobile_Data
22:24:19
3
30.1
44,766.29
21
613.67
No
Yes
Yes
Unsolved
Poor Customer Service
1
48
M
159A845
Town
No Membership
08-10-2016
Yes
CID16081
Gift Vouchers/Coupons
Desktop
Mobile_Data
19:08:19
8
-951.550485
5,890.59
19
-246.287256
No
Yes
Yes
No Information Available
Poor Product Quality
1
35
M
XZ5NG43
null
No Membership
07-04-2017
No
xxxxxxxx
Gift Vouchers/Coupons
?
Fiber_Optic
7:35:53
5
241.74
32,781.78
24
684.56
Yes
No
No
Not Applicable
No reason specified
1
60
F
BTSMQNY
Town
Basic Membership
21-05-2017
?
CID2546
Without Offers
Smartphone
Mobile_Data
19:40:52
9
80.7
44,739.95
15
391.165296
Yes
No
Yes
Solved in Follow-up
Too many ads
1
23
F
6OT22YH
Town
Basic Membership
28-02-2015
Yes
CID37859
Without Offers
Smartphone
Wi-Fi
7:01:10
3
30.41
7,943.72
15
587.64
No
Yes
Yes
No Information Available
Poor Product Quality
1
54
M
7ZYKGLS
null
No Membership
30-05-2015
No
xxxxxxxx
Gift Vouchers/Coupons
Smartphone
Wi-Fi
0:48:07
7
-857.897437
1,738.77
5
675.32
No
Yes
Yes
Unsolved
No reason specified
1
39
M
26F1G2U
Town
Platinum Membership
30-01-2017
No
xxxxxxxx
Gift Vouchers/Coupons
Desktop
Fiber_Optic
19:36:12
18
30.09
6,115.41
25.91157636
732.48
No
Yes
Yes
No Information Available
Quality Customer Care
0
19
M
H9DPQVJ
null
No Membership
24-08-2017
No
xxxxxxxx
Gift Vouchers/Coupons
Desktop
Fiber_Optic
0:16:04
21
264.08
5,385.6
17
null
Yes
Yes
Yes
Solved
Too many ads
1
61
M
280P5W4
Town
Gold Membership
13-03-2016
Yes
xxxxxxxx
Credit/Debit Card Offers
Desktop
Mobile_Data
1:22:31
18
193.69
46,186.43
14
null
Yes
No
Yes
Unsolved
Poor Website
1
27
F
EECPSZU
City
Gold Membership
04-07-2016
No
xxxxxxxx
Credit/Debit Card Offers
Both
Wi-Fi
5:44:08
-999
209.44
49,391.67
7
744.44
No
Yes
No
Not Applicable
Poor Website
0
22
F
4208VRY
Town
No Membership
15-04-2015
?
CID25902
Credit/Debit Card Offers
Desktop
Fiber_Optic
6:38:16
14
121.52
39,331.17
19
663.54
Yes
No
Yes
Solved
Poor Customer Service
1
32
M
0JQM060
Town
No Membership
20-11-2016
Yes
CID35934
Without Offers
Desktop
Fiber_Optic
8:37:34
2
-200.316731
6,016.51
Error
560.05
No
Yes
No
Not Applicable
Poor Product Quality
1
53
M
WKHXACJ
Town
Platinum Membership
09-04-2015
Yes
xxxxxxxx
Credit/Debit Card Offers
Smartphone
Mobile_Data
23:59:19
19
48.69
11,820.11
28
755.59
No
Yes
No
Not Applicable
Poor Customer Service
0
58
F
0CVYIU2
Town
No Membership
17-10-2016
?
CID12184
Credit/Debit Card Offers
Smartphone
Wi-Fi
23:36:05
6
353.55
16,200.92
16
528.5
Yes
Yes
No
Not Applicable
No reason specified
1
39
M
3S8W67N
Village
No Membership
02-11-2016
No
xxxxxxxx
Credit/Debit Card Offers
?
Mobile_Data
20:46:54
14
189.45
46,564.27
28
573.68
No
Yes
No
Not Applicable
Poor Product Quality
1
64
M
XU0F7IC
Town
No Membership
27-03-2017
No
xxxxxxxx
Credit/Debit Card Offers
Smartphone
Fiber_Optic
9:41:28
10
191.99
31,487.41
Error
null
No
Yes
No
Not Applicable
No reason specified
1
53
M
FG617LC
Village
Gold Membership
10-04-2016
No
xxxxxxxx
Credit/Debit Card Offers
Desktop
Mobile_Data
22:04:41
10
113.32
9,109.29
12
692.59
No
Yes
Yes
Unsolved
Poor Website
1
33
M
UFZ6ZJ9
Town
No Membership
03-11-2016
Yes
CID39443
Without Offers
Desktop
Mobile_Data
14:23:28
13
108.13
33,023.39
15
611.13
Yes
No
No
Not Applicable
No reason specified
1
62
M
8VQVKNC
Town
Basic Membership
13-08-2015
Yes
CID30862
Credit/Debit Card Offers
?
Wi-Fi
6:18:19
-999
42.11
47,565.61
8
677.67
No
Yes
Yes
Solved
Too many ads
1
27
F
745VZRB
Village
Silver Membership
02-04-2015
No
xxxxxxxx
Gift Vouchers/Coupons
Desktop
Mobile_Data
17:40:41
9
56.04
42,309.95
5
396.871683
No
Yes
No
Not Applicable
Quality Customer Care
0
35
F
XYVH93F
Town
Premium Membership
04-05-2017
Yes
CID42260
Gift Vouchers/Coupons
Smartphone
Mobile_Data
13:21:25
-999
32.85
13,989.86
29
1,236.948005
Yes
No
Yes
Unsolved
Poor Product Quality
0
15
M
HMQA7TT
null
Gold Membership
04-12-2016
?
CID56109
Credit/Debit Card Offers
Both
Wi-Fi
10:17:45
13
954.42
23,306.56
14
747.79
No
Yes
No
Not Applicable
No reason specified
0
27
F
0JJMKUB
Town
Silver Membership
23-06-2017
No
xxxxxxxx
Gift Vouchers/Coupons
Smartphone
Wi-Fi
17:05:29
7
202.22
32,343.02
13
491.949415
No
Yes
No
Not Applicable
Reasonable Price
0
37
M
M2CMZ2U
City
Gold Membership
15-06-2017
Yes
CID46358
Credit/Debit Card Offers
Desktop
Mobile_Data
12:55:32
18
173.9
19,401.55
23
null
Yes
No
No
Not Applicable
Too many ads
1
44
F
KVIFVOO
null
Gold Membership
18-07-2017
?
CID47587
Without Offers
Smartphone
Fiber_Optic
8:17:59
12
173.55
21,018.29
10
620.74
No
Yes
No
Not Applicable
Poor Product Quality
1
57
F
RKFT0FU
null
Gold Membership
14-11-2015
No
xxxxxxxx
Gift Vouchers/Coupons
Smartphone
Fiber_Optic
2:28:53
-999
340.41
35,776.78
41.90047615
729.26
Yes
No
No
Not Applicable
Reasonable Price
0
60
M
410KKYH
City
Premium Membership
19-05-2017
Yes
CID40464
Gift Vouchers/Coupons
Both
Fiber_Optic
23:41:11
6
580.77
14,137.51
18
745.27
Yes
No
Yes
Unsolved
Poor Website
0
20
F
B1VI1JD
Village
Premium Membership
28-10-2017
Yes
CID29114
Credit/Debit Card Offers
Smartphone
Wi-Fi
7:12:02
11
321.707444
43,230.1
29
721.44
Yes
Yes
Yes
Solved
No reason specified
0
58
M
663516X
Town
Silver Membership
14-10-2015
?
CID3972
Without Offers
Desktop
Wi-Fi
15:48:45
17
69.12
21,577.19
5
720.52
No
Yes
Yes
No Information Available
No reason specified
0
37
M
5SXQ8NQ
Town
Basic Membership
26-08-2016
Yes
CID22085
Credit/Debit Card Offers
Desktop
Fiber_Optic
6:17:34
9
34.78
48,340.43
18
905.213396
No
Yes
Yes
Solved
Poor Customer Service
1
63
F
77Y2CQV
City
Platinum Membership
16-10-2015
Yes
CID5224
Without Offers
Desktop
Wi-Fi
1:52:52
-999
658.68
4,206.26
12
327.940676
No
Yes
Yes
Solved
No reason specified
0
30
M
40WLPKP
City
No Membership
16-01-2016
No
xxxxxxxx
Credit/Debit Card Offers
Smartphone
Mobile_Data
13:18:58
12
295.12
31,790.41
18
649.63
No
Yes
No
Not Applicable
Too many ads
1
43
M
KSNJ753
Town
Silver Membership
21-11-2015
Yes
CID61716
Credit/Debit Card Offers
Smartphone
Mobile_Data
23:18:14
14
1,057.961252
13,422
15
1,028.1213
No
Yes
No
Not Applicable
No reason specified
0
62
M
G7ZCRPU
Town
Gold Membership
18-06-2016
No
xxxxxxxx
Without Offers
Desktop
Wi-Fi
12:19:28
15
68.16
10,582.61
11
651.48
Yes
No
Yes
Solved in Follow-up
Poor Website
1
58
M
VX52AKL
City
No Membership
24-01-2016
?
CID22782
Gift Vouchers/Coupons
Desktop
Fiber_Optic
15:32:47
13
220.97
45,891.88
20
null
Yes
No
No
Not Applicable
Too many ads
1
56
M
ZXGD6QO
Town
Silver Membership
25-12-2016
No
xxxxxxxx
Gift Vouchers/Coupons
Desktop
Fiber_Optic
18:37:19
5
54.9
21,079.63
7
141.674403
Yes
No
No
Not Applicable
Too many ads
1
21
M
V68WI92
City
Platinum Membership
19-07-2017
Yes
CID25329
Credit/Debit Card Offers
?
Mobile_Data
8:33:43
13
141.81
50,398.62
Error
825.99
No
Yes
Yes
Solved
Reasonable Price
0
20
F
DGLC3HY
Town
Gold Membership
30-01-2017
?
CID20024
Without Offers
Smartphone
Mobile_Data
11:54:49
23
31.48
34,677.08
21
603.69
Yes
No
No
Not Applicable
Poor Website
1
20
M
TUC43TS
Village
No Membership
17-03-2016
No
xxxxxxxx
Gift Vouchers/Coupons
Desktop
Mobile_Data
17:21:56
19
369.11
13,693.57
20
559.850171
No
Yes
No
Not Applicable
Poor Website
1
35
F
HQNI0J1
City
Silver Membership
24-03-2015
Yes
xxxxxxxx
Credit/Debit Card Offers
Smartphone
Fiber_Optic
9:37:33
20
55.22
35,685.8
18
775.61
No
Yes
No
Not Applicable
Too many ads
0
59
F
ZYT9WWA
City
No Membership
06-11-2016
No
xxxxxxxx
Without Offers
Desktop
Mobile_Data
12:20:17
10
281.58
47,256.84
9
612.03
Yes
Yes
No
Not Applicable
Poor Website
1
17
F
GQZ9CTF
Town
No Membership
15-09-2016
?
CID27802
Without Offers
Both
Wi-Fi
11:06:01
20
421.43
8,581.17
21
936.44298
Yes
No
No
Not Applicable
Poor Product Quality
1
38
M
R16JVNG
Town
Silver Membership
23-01-2016
No
xxxxxxxx
Without Offers
Smartphone
Mobile_Data
17:49:01
14
347.04
45,570.87
15
649.22
No
Yes
Yes
No Information Available
Too many ads
1
20
F
CR01J6S
City
No Membership
24-02-2015
Yes
CID5393
Without Offers
Desktop
Fiber_Optic
7:07:41
10
33.89
6,725.38
25
710.73
Yes
No
Yes
Unsolved
Poor Website
1
11
F
UKN3MP3
Town
Premium Membership
23-10-2016
?
xxxxxxxx
Gift Vouchers/Coupons
Smartphone
Fiber_Optic
2:08:57
15
238.78
23,451.96
32.47950259
721.95
No
Yes
No
Not Applicable
Poor Website
0
32
M
TWEATKL
City
Silver Membership
28-03-2016
No
xxxxxxxx
Credit/Debit Card Offers
Desktop
Mobile_Data
5:05:07
7
172.4
5,651
23
620.48
No
Yes
No
Not Applicable
No reason specified
1
54
F
5LQAOH3
null
Gold Membership
28-02-2017
No
xxxxxxxx
Without Offers
Smartphone
Wi-Fi
16:02:23
14
33.35
2,044.63
10
708.37
No
Yes
No
Not Applicable
Poor Customer Service
1
27
M
S1HFRSU
Village
Premium Membership
11-05-2015
No
xxxxxxxx
Without Offers
Smartphone
Wi-Fi
3:12:45
22
214.63
34,459.17
23
754.01
Yes
Yes
Yes
Solved in Follow-up
Too many ads
0
48
F
V8AA049
Village
Premium Membership
27-06-2016
Yes
CID21633
Credit/Debit Card Offers
Smartphone
Fiber_Optic
8:40:02
4
542.13
72,012.84
Error
null
Yes
No
No
Not Applicable
Quality Customer Care
0
49
F
R9AXCN1
Town
No Membership
13-10-2016
Yes
CID7739
Credit/Debit Card Offers
Smartphone
Fiber_Optic
16:04:54
10
271.96
22,932.65
13
643.01
Yes
Yes
No
Not Applicable
Poor Product Quality
1
39
M
W5VQB11
Town
Silver Membership
30-04-2017
?
CID20735
Credit/Debit Card Offers
Desktop
Fiber_Optic
17:35:54
20
141.68
5,761.66
12
772.64
No
Yes
Yes
No Information Available
Poor Product Quality
0
42
F
BNNIDJ8
null
Premium Membership
21-07-2017
Yes
CID28220
Without Offers
Desktop
Fiber_Optic
1:40:57
-999
34.62
35,342.32
17
721.94
Yes
No
Yes
Solved in Follow-up
Poor Website
0
36
F
Y0AJ0O3
null
No Membership
11-08-2015
?
CID41446
Gift Vouchers/Coupons
Desktop
Wi-Fi
22:32:55
14
187.56
22,112.14
7
634.77
No
Yes
No
Not Applicable
Poor Website
1
42
M
R8FA9QJ
Town
Premium Membership
19-04-2015
No
xxxxxxxx
Credit/Debit Card Offers
Smartphone
Wi-Fi
20:27:07
16
135.59
16,867.01
19
749.34
Yes
No
Yes
Unsolved
Poor Product Quality
0
51
F
4XQU7S6
City
Basic Membership
07-11-2015
Yes
CID51625
null
Desktop
Fiber_Optic
8:31:12
22
-940.996201
2,502.07
Error
607.61
Yes
No
No
Not Applicable
Poor Website
1
33
F
0RZJ7UY
City
Basic Membership
24-07-2016
Yes
CID43243
Without Offers
?
Mobile_Data
10:05:33
17
1,035.71
24,325.66
22
null
Yes
Yes
No
Not Applicable
Poor Customer Service
1