age
int64
10
64
gender
stringclasses
3 values
security_no
stringlengths
7
8
region_category
stringclasses
3 values
membership_category
stringclasses
6 values
joining_date
stringlengths
10
10
joined_through_referral
stringclasses
3 values
referral_id
stringlengths
4
11
preferred_offer_types
stringclasses
3 values
medium_of_operation
stringclasses
4 values
internet_option
stringclasses
3 values
last_visit_time
stringlengths
7
8
days_since_last_login
int64
-999
26
avg_time_spent
float64
-2,814.11
3.24k
avg_transaction_value
float64
800
99.9k
avg_frequency_login_days
stringlengths
1
12
points_in_wallet
float64
-760.66
2.07k
used_special_discount
stringclasses
2 values
offer_application_preference
stringclasses
2 values
past_complaint
stringclasses
2 values
complaint_status
stringclasses
5 values
feedback
stringclasses
9 values
churn_risk_score
int64
0
1
55
M
3D6QQWL
City
Gold Membership
16-04-2017
?
CID18979
Gift Vouchers/Coupons
Smartphone
Wi-Fi
11:32:28
11
131.48
36,848.16
-7.386570406
647.16
No
Yes
No
Not Applicable
Poor Product Quality
1
63
M
KO9A0KG
City
No Membership
17-05-2016
Yes
CID44744
Gift Vouchers/Coupons
Desktop
Mobile_Data
17:48:46
12
31.79
2,842.66
Error
503.05
No
Yes
No
Not Applicable
Poor Website
1
10
F
L68D1WK
Town
Basic Membership
14-07-2017
Yes
xxxxxxxx
Credit/Debit Card Offers
Smartphone
Mobile_Data
11:44:43
3
54.44
32,007.09
21
608.55
No
Yes
Yes
Solved
No reason specified
1
25
F
BUA6W73
City
Basic Membership
24-04-2017
No
xxxxxxxx
Gift Vouchers/Coupons
Smartphone
Mobile_Data
21:10:05
18
33.37
13,152.69
24
null
Yes
No
No
Not Applicable
Poor Website
1
38
F
G7U2KUC
City
Gold Membership
06-08-2017
?
CID46322
Without Offers
Both
Mobile_Data
15:39:00
11
345.96
38,531.67
12
616.74
Yes
No
Yes
No Information Available
Poor Website
1
11
M
OX8GN76
Village
Platinum Membership
21-05-2017
No
xxxxxxxx
Credit/Debit Card Offers
Desktop
Mobile_Data
18:42:38
7
33.44
87,186.66
Error
1,276.729404
No
Yes
No
Not Applicable
User Friendly Website
0
36
F
WQ4A3LJ
null
Gold Membership
05-12-2016
Yes
CID48583
Credit/Debit Card Offers
Smartphone
Wi-Fi
20:46:05
20
33.59
38,781.2
29
634.99
No
Yes
Yes
No Information Available
Poor Product Quality
1
32
M
BMOGN50
null
No Membership
20-09-2016
No
xxxxxxxx
Credit/Debit Card Offers
Smartphone
Fiber_Optic
1:49:45
11
209.3
17,061.13
21
null
Yes
No
No
Not Applicable
No reason specified
1
26
F
WJ1FO40
City
Gold Membership
08-06-2017
No
xxxxxxxx
Gift Vouchers/Coupons
Desktop
Wi-Fi
20:39:53
24
42.16
30,815.32
16
769.29
Yes
No
No
Not Applicable
Poor Product Quality
0
63
M
HJHIBBI
City
Basic Membership
22-01-2016
Yes
CID199
Credit/Debit Card Offers
?
Wi-Fi
0:11:13
13
126
17,097.33
10
688.95
Yes
No
Yes
Solved
Poor Product Quality
1
54
M
M58WV0S
Village
No Membership
24-05-2017
No
xxxxxxxx
Without Offers
Smartphone
Mobile_Data
14:33:03
19
157.89
11,403.84
17
712.36
Yes
No
Yes
Solved
Poor Website
1
13
M
ZHJK0LM
City
Silver Membership
18-07-2017
No
xxxxxxxx
Without Offers
?
Wi-Fi
5:14:17
21
32.85
30,273.31
7
-108.057352
No
Yes
Yes
Solved in Follow-up
Too many ads
0
34
M
3CXIK9O
City
Basic Membership
06-07-2016
Yes
CID48855
Credit/Debit Card Offers
Desktop
Fiber_Optic
13:25:41
5
166.48
23,989.89
Error
651.11
Yes
No
No
Not Applicable
Poor Website
1
34
F
HQUC7P1
null
Basic Membership
11-02-2017
No
xxxxxxxx
Credit/Debit Card Offers
Smartphone
Fiber_Optic
15:42:26
19
32.77
4,556.26
16
627.33
No
Yes
Yes
No Information Available
Poor Website
1
27
F
G5WMJY5
City
Basic Membership
22-01-2017
No
xxxxxxxx
Gift Vouchers/Coupons
Desktop
Wi-Fi
6:17:36
-999
194.74
47,340.44
35.34940976
1,020.721718
No
Yes
Yes
No Information Available
Poor Website
1
29
M
9T8QFRT
Town
Silver Membership
11-02-2016
?
CID36112
Credit/Debit Card Offers
Desktop
Wi-Fi
4:27:26
-999
158.53
6,142.17
2
704.89
No
Yes
No
Not Applicable
Quality Customer Care
0
42
F
WWX2VMZ
Village
Platinum Membership
12-09-2016
No
xxxxxxxx
Credit/Debit Card Offers
Desktop
Mobile_Data
18:14:28
16
166.21
25,927.64
15
793.66
No
Yes
Yes
Solved in Follow-up
Poor Website
0
40
F
KJ5254S
City
Basic Membership
11-02-2015
Yes
CID31701
Without Offers
Smartphone
Wi-Fi
2:19:57
10
103.24
4,198.91
18
546.89
No
Yes
Yes
Unsolved
Too many ads
1
27
M
UCOP2ZX
Town
Platinum Membership
02-05-2016
No
xxxxxxxx
Without Offers
Smartphone
Wi-Fi
6:10:51
17
64.7
36,618.11
17
765.24
No
Yes
No
Not Applicable
Too many ads
0
35
M
69HMH5B
Town
Silver Membership
14-07-2017
Yes
CID16671
Credit/Debit Card Offers
Desktop
Fiber_Optic
16:57:55
8
1,222.49
40,098.54
Error
663.25
Yes
Yes
Yes
No Information Available
Poor Customer Service
1
36
F
4ZA1FX3
City
No Membership
17-04-2017
Yes
CID22596
Without Offers
Smartphone
Fiber_Optic
0:43:54
17
48.92
49,771.85
25
605.17
No
Yes
No
Not Applicable
No reason specified
1
31
F
J3NML2Z
Village
Premium Membership
01-04-2016
No
xxxxxxxx
Without Offers
Desktop
Mobile_Data
2:40:06
8
186.68
6,720.97
10
722.44
Yes
No
Yes
Solved
Poor Website
0
30
F
MPJOX99
Town
Basic Membership
13-06-2017
Yes
CID30046
Credit/Debit Card Offers
Smartphone
Fiber_Optic
8:50:26
10
980.63
23,205.63
23
571.79
Yes
Yes
Yes
Solved in Follow-up
Poor Website
1
36
F
FBVTY3K
Village
Basic Membership
14-01-2017
Yes
CID61541
Credit/Debit Card Offers
Smartphone
Fiber_Optic
5:10:10
6
34.98
38,817
26
553.128134
Yes
No
Yes
Solved
Poor Website
1
20
M
3VP6ZQS
City
Gold Membership
13-01-2015
Yes
xxxxxxxx
Without Offers
Desktop
Mobile_Data
17:44:00
22
129.25
1,301.89
11
704.28
No
Yes
No
Not Applicable
No reason specified
1
30
F
PHEIUKA
Town
No Membership
29-07-2015
Yes
CID2213
Without Offers
Smartphone
Mobile_Data
7:00:41
14
886.186896
29,580.31
Error
672.51
Yes
No
Yes
Solved
Poor Product Quality
1
61
M
80HOOM5
City
Gold Membership
02-08-2017
No
xxxxxxxx
Credit/Debit Card Offers
Smartphone
Wi-Fi
15:24:16
1
51.22
43,320.93
18
754.76
No
Yes
Yes
Solved in Follow-up
Poor Website
0
28
F
YZNTG4H
City
No Membership
26-04-2016
No
xxxxxxxx
Gift Vouchers/Coupons
Smartphone
Wi-Fi
21:42:14
17
-933.229718
45,610.09
24
657.85
Yes
No
Yes
No Information Available
Too many ads
1
57
F
YC4FZPV
Town
No Membership
14-07-2016
Yes
CID59780
Gift Vouchers/Coupons
Smartphone
Wi-Fi
0:15:54
14
66.31
32,825.44
9
637.33
No
Yes
Yes
No Information Available
Poor Customer Service
1
21
M
IT2YGAM
City
Gold Membership
28-04-2015
?
CID61335
Without Offers
Desktop
Wi-Fi
18:48:13
14
139.16
46,406.68
22
737.48
Yes
No
No
Not Applicable
Poor Website
0
23
M
CE8HH1F
Town
No Membership
12-08-2015
Yes
CID15257
Gift Vouchers/Coupons
?
Mobile_Data
3:37:25
-999
168.59
1,232.91
11
697.87
No
Yes
Yes
Unsolved
Poor Customer Service
1
52
M
7F6FFKI
Town
Basic Membership
20-10-2015
No
xxxxxxxx
Gift Vouchers/Coupons
Smartphone
Wi-Fi
12:04:43
-999
403.06
19,925.57
21
606.49
Yes
No
No
Not Applicable
No reason specified
1
15
M
1JGQXQD
null
Gold Membership
17-02-2017
Yes
CID25736
Credit/Debit Card Offers
Desktop
Mobile_Data
5:49:55
14
137.64
64,557.81
11
796.76
Yes
No
No
Not Applicable
Quality Customer Care
0
44
M
5XL5YUY
Town
Basic Membership
12-12-2017
No
xxxxxxxx
Credit/Debit Card Offers
?
Mobile_Data
15:33:00
10
273.87
43,711.01
11
709.66
No
Yes
No
Not Applicable
Too many ads
1
62
F
C92ODVN
City
Basic Membership
08-11-2015
No
xxxxxxxx
Gift Vouchers/Coupons
Desktop
Wi-Fi
15:44:36
18
1,203.857397
9,369.97
5
547.39
No
Yes
Yes
Solved in Follow-up
Poor Product Quality
1
61
M
0AQPNIJ
Village
No Membership
08-12-2016
No
xxxxxxxx
Without Offers
Desktop
Fiber_Optic
10:55:51
-999
280.98
18,006.05
Error
508.95
No
Yes
No
Not Applicable
Poor Website
1
34
F
SUPS5LQ
Town
Basic Membership
29-07-2016
No
xxxxxxxx
Credit/Debit Card Offers
?
Fiber_Optic
13:19:34
15
185.21
31,743.72
Error
584.78
Yes
No
No
Not Applicable
Too many ads
1
24
F
GPXVCHO
City
Basic Membership
23-10-2015
?
CID228
Without Offers
Desktop
Fiber_Optic
22:59:31
3
42.05
34,263.12
17
715.56
No
Yes
No
Not Applicable
Too many ads
1
35
F
MLW0PP7
Town
Silver Membership
21-05-2017
Yes
CID60999
Gift Vouchers/Coupons
Smartphone
Wi-Fi
13:02:32
10
111.46
10,180.8
7
692.06
Yes
No
Yes
Solved
Too many ads
1
30
M
YANH22O
Village
Premium Membership
30-03-2016
No
xxxxxxxx
Credit/Debit Card Offers
?
Wi-Fi
17:56:40
10
221.75
39,344.33
21
null
No
Yes
No
Not Applicable
Too many ads
0
12
M
6ZG1HI7
Town
No Membership
07-06-2016
No
xxxxxxxx
Gift Vouchers/Coupons
Desktop
Mobile_Data
18:23:02
20
253.61
22,645.65
28
680.79
Yes
Yes
Yes
Solved
Too many ads
1
59
M
YG9FFNL
Town
Platinum Membership
24-06-2015
Yes
CID40603
Credit/Debit Card Offers
Smartphone
Fiber_Optic
2:21:58
-999
32.95
17,350.38
10
746.45
Yes
No
No
Not Applicable
Too many ads
0
53
M
2O9LYQF
Town
No Membership
01-07-2015
Yes
CID40301
Without Offers
Smartphone
Fiber_Optic
14:20:52
20
167.2
8,739.01
21
276.581705
No
Yes
No
Not Applicable
No reason specified
1
50
M
GRXDJQ7
City
Silver Membership
02-04-2017
Yes
CID55207
Gift Vouchers/Coupons
Smartphone
Wi-Fi
6:08:21
7
130.69
2,075.74
19
633.14
No
Yes
No
Not Applicable
Too many ads
1
48
M
LUERZ5R
Town
No Membership
25-02-2015
No
xxxxxxxx
Without Offers
Smartphone
Wi-Fi
3:30:22
5
350.5
26,773.73
14
637.68
Yes
No
Yes
Solved
Poor Product Quality
1
21
M
KDNG5NT
Village
Platinum Membership
19-03-2015
No
xxxxxxxx
Credit/Debit Card Offers
Desktop
Wi-Fi
7:21:47
13
226.92
64,035.91
2
750.58
Yes
Yes
No
Not Applicable
Products always in Stock
0
61
M
JPBAPNZ
Town
Silver Membership
16-07-2017
?
CID56219
Gift Vouchers/Coupons
?
Wi-Fi
9:14:36
10
72.94
27,466.36
16
724.95
No
Yes
Yes
Solved
Poor Product Quality
0
29
F
WM4LM5R
Town
Silver Membership
12-06-2017
No
xxxxxxxx
Without Offers
Smartphone
Wi-Fi
2:05:52
17
-669.085854
25,808.22
15
743.4
Yes
No
Yes
Unsolved
Poor Website
0
34
M
R1K0ZNT
Town
Silver Membership
18-10-2015
Yes
CID22440
Gift Vouchers/Coupons
?
Fiber_Optic
6:52:50
3
133.93
19,182.4
11
665.53
No
Yes
No
Not Applicable
Poor Website
1
28
F
J3VBI0P
City
No Membership
02-10-2017
No
xxxxxxxx
Gift Vouchers/Coupons
?
Fiber_Optic
11:15:10
9
329.59
18,011.79
18
null
Yes
Yes
Yes
Solved
Poor Product Quality
1
16
M
12A2T0V
null
Platinum Membership
06-07-2016
No
xxxxxxxx
Without Offers
Desktop
Fiber_Optic
18:52:12
12
114.3
4,188.99
18
960.662936
No
Yes
Yes
Unsolved
Poor Product Quality
0
63
F
G2USZJM
Town
Premium Membership
14-05-2016
Yes
CID45258
Without Offers
Smartphone
Wi-Fi
4:12:01
8
55.57
31,015.57
11
null
Yes
No
Yes
Solved
Too many ads
0
43
M
OPG1FDR
Town
No Membership
25-04-2017
No
xxxxxxxx
Credit/Debit Card Offers
Smartphone
Mobile_Data
12:16:39
19
31.55
48,778.74
Error
623.07
Yes
No
No
Not Applicable
Poor Product Quality
1
57
F
2X31I5T
City
Basic Membership
13-03-2015
No
xxxxxxxx
Without Offers
Both
Mobile_Data
14:31:36
15
255.19
41,756.7
7
507.11
Yes
No
No
Not Applicable
Poor Product Quality
1
23
F
EYIE15A
Town
Basic Membership
21-10-2016
Yes
CID18498
Without Offers
Desktop
Fiber_Optic
14:39:09
11
115.48
1,396.24
18
1,292.347645
Yes
No
Yes
Solved in Follow-up
No reason specified
1
13
M
ZSR91J3
City
Basic Membership
21-04-2017
Yes
CID18876
Without Offers
Desktop
Wi-Fi
19:22:07
5
-952.522478
16,617.63
27
606.64
No
Yes
Yes
Unsolved
Poor Customer Service
1
21
F
ZN4RC9S
Village
Basic Membership
22-11-2015
?
xxxxxxxx
Without Offers
?
Wi-Fi
3:02:57
21
31.3
22,191.58
14
null
No
Yes
Yes
Unsolved
No reason specified
1
23
F
R69FHCS
Town
No Membership
25-05-2015
?
CID33209
Without Offers
Desktop
Fiber_Optic
2:26:30
19
-950.960155
20,420.33
22
524.52
Yes
No
Yes
Solved in Follow-up
Poor Website
1
25
F
1NQZ9W8
Village
Gold Membership
01-07-2016
No
xxxxxxxx
Credit/Debit Card Offers
Desktop
Wi-Fi
13:45:14
14
232.56
12,156.82
1
751.95
Yes
Yes
No
Not Applicable
Reasonable Price
0
27
F
GVZ11ER
City
No Membership
17-07-2016
Yes
CID17357
Gift Vouchers/Coupons
Desktop
Mobile_Data
20:58:54
19
125.48
16,457.53
27
697.62
No
Yes
Yes
Unsolved
Poor Customer Service
1
49
F
K2ODIKF
Town
Silver Membership
11-08-2017
Yes
CID36432
Credit/Debit Card Offers
Smartphone
Mobile_Data
22:24:48
11
247.64
32,848.23
27
729.22
No
Yes
Yes
Unsolved
Poor Customer Service
0
10
M
Z0LZQMN
Town
Basic Membership
18-09-2017
No
xxxxxxxx
Gift Vouchers/Coupons
Smartphone
Wi-Fi
22:28:23
22
1,156.83765
48,191.56
16
546.413066
No
Yes
No
Not Applicable
Poor Website
1
20
M
N6BRBOY
null
Platinum Membership
22-06-2016
No
xxxxxxxx
Without Offers
Desktop
Mobile_Data
2:44:28
19
173.99
48,539
13
710.06
Yes
No
No
Not Applicable
Poor Product Quality
0
57
F
GF76VS8
Village
Premium Membership
25-03-2015
?
CID19563
Gift Vouchers/Coupons
Desktop
Wi-Fi
10:25:03
14
329.38
12,658.73
28
751.74
Yes
Yes
No
Not Applicable
No reason specified
0
32
M
YSV2R4F
City
Premium Membership
11-05-2016
No
xxxxxxxx
Credit/Debit Card Offers
Both
Mobile_Data
15:18:02
3
1,339.3939
34,604.88
13
798.41
No
Yes
Yes
Unsolved
No reason specified
0
29
F
613N136
City
Silver Membership
25-06-2015
Yes
CID27690
Credit/Debit Card Offers
Smartphone
Mobile_Data
7:18:41
24
42.01
39,128.19
22
635.18
No
Yes
No
Not Applicable
Poor Customer Service
1
61
M
TE1V9J3
Town
Gold Membership
03-02-2017
No
xxxxxxxx
Credit/Debit Card Offers
Desktop
Wi-Fi
13:02:03
-999
77.83
17,690.1
7
648.22
No
Yes
Yes
No Information Available
No reason specified
1
37
F
R3FVNJR
City
Basic Membership
29-06-2016
No
xxxxxxxx
Without Offers
?
Mobile_Data
18:57:22
-999
320.83
22,084.25
24
680.99
No
Yes
No
Not Applicable
Poor Website
1
21
F
0BYWWH6
Town
No Membership
07-09-2016
Yes
CID13639
Without Offers
Desktop
Fiber_Optic
16:50:55
17
199.65
19,258.51
-15.8297731
663.55
Yes
No
Yes
Solved in Follow-up
Poor Website
1
39
M
XLT2K63
Town
Premium Membership
16-03-2015
Yes
CID40907
Credit/Debit Card Offers
Desktop
Wi-Fi
20:05:58
10
227.64
43,430.8
5
789.94
No
Yes
Yes
Unsolved
Too many ads
0
36
F
ZU9OZ40
Town
Gold Membership
28-02-2016
No
xxxxxxxx
Without Offers
Desktop
Mobile_Data
5:07:41
15
263.46
15,593.91
19
813.16
Yes
No
Yes
No Information Available
User Friendly Website
0
41
M
8UZ2Y4O
City
Gold Membership
17-08-2017
No
xxxxxxxx
Without Offers
Desktop
Mobile_Data
20:24:56
17
98.36
32,919.02
16
730.95
No
Yes
No
Not Applicable
Quality Customer Care
0
12
F
159O13K
City
Platinum Membership
07-11-2017
?
CID41144
Credit/Debit Card Offers
Smartphone
Fiber_Optic
11:15:07
-999
370.32
33,564.23
4
453.595128
No
Yes
Yes
No Information Available
Reasonable Price
0
54
F
BVHMWNF
Town
Premium Membership
05-11-2015
Yes
xxxxxxxx
Credit/Debit Card Offers
Both
Fiber_Optic
14:12:28
11
812.14
46,535.6
16
762.45
No
Yes
No
Not Applicable
Poor Customer Service
0
53
M
69N8Z6Q
null
Gold Membership
26-02-2016
Yes
CID11029
Without Offers
Smartphone
Mobile_Data
22:15:56
9
170.35
10,308.71
21
685.78
No
Yes
No
Not Applicable
Poor Product Quality
0
57
M
WOQMF56
City
Platinum Membership
04-05-2015
Yes
CID27951
Credit/Debit Card Offers
Desktop
Fiber_Optic
7:53:10
5
1,123.07
11,645.8
9
784.35
Yes
No
Yes
Solved in Follow-up
Poor Customer Service
0
12
F
QRTSUN8
Town
Gold Membership
24-02-2016
Yes
CID44352
Without Offers
?
Mobile_Data
8:09:50
5
217.16
33,815.57
28
612.25
Yes
Yes
Yes
Unsolved
No reason specified
1
41
M
D9BMKAX
null
No Membership
02-05-2015
?
CID16123
Credit/Debit Card Offers
Desktop
Fiber_Optic
5:52:26
17
266.63
48,873.66
12
675.78
No
Yes
Yes
No Information Available
Poor Product Quality
1
59
F
YFTJXPV
Village
Platinum Membership
21-04-2016
No
xxxxxxxx
Gift Vouchers/Coupons
Desktop
Wi-Fi
4:34:39
17
123.22
65,033.56
12
782.82
No
Yes
Yes
No Information Available
Quality Customer Care
0
63
F
6YFW7JQ
City
No Membership
26-09-2015
Yes
CID2272
Gift Vouchers/Coupons
Desktop
Mobile_Data
13:57:31
9
851.61
15,341.8
21
699.79
Yes
No
Yes
Solved in Follow-up
Poor Customer Service
1
57
M
U5ECA6Y
null
Basic Membership
09-08-2015
Yes
CID40187
Without Offers
Both
Fiber_Optic
9:00:26
14
534.16
10,065.58
18
673.07
Yes
No
No
Not Applicable
Poor Product Quality
1
43
M
0BNFK1S
Town
Platinum Membership
12-07-2016
No
xxxxxxxx
Without Offers
Smartphone
Wi-Fi
17:02:51
16
1,246.125243
44,747.82
18
1,202.190971
Yes
No
Yes
Solved in Follow-up
Poor Website
0
36
M
DUPF0SE
Town
No Membership
05-04-2015
Yes
CID57016
Without Offers
Desktop
Fiber_Optic
20:54:33
14
286.44
17,507.85
11
542.26
No
Yes
No
Not Applicable
Too many ads
1
39
F
7CPG4HO
City
Platinum Membership
09-02-2017
Yes
CID53858
Credit/Debit Card Offers
Desktop
Mobile_Data
1:48:12
19
33.82
17,221.43
11
null
Yes
No
Yes
Unsolved
Poor Website
0
62
M
LRALVNC
Village
Basic Membership
04-05-2016
No
xxxxxxxx
Without Offers
Both
Mobile_Data
4:10:25
9
253.42
4,307.8
24
null
Yes
No
No
Not Applicable
Poor Website
1
10
M
PT0GPMY
Town
Basic Membership
17-05-2017
Yes
CID17180
Credit/Debit Card Offers
Smartphone
Fiber_Optic
0:08:27
8
649.73
30,432.56
22
601.89
No
Yes
No
Not Applicable
Poor Product Quality
1
18
F
BLMGCKH
City
Platinum Membership
19-06-2015
No
xxxxxxxx
Gift Vouchers/Coupons
Desktop
Wi-Fi
16:09:29
15
306
33,435.93
5
1,334.583849
Yes
Yes
No
Not Applicable
User Friendly Website
0
32
M
76CX4Y0
null
Basic Membership
01-02-2017
No
xxxxxxxx
Without Offers
Desktop
Wi-Fi
22:42:18
19
349
28,307.75
23
698.78
Yes
No
No
Not Applicable
No reason specified
1
16
M
2CEI8SO
null
No Membership
20-02-2015
Yes
CID27633
Credit/Debit Card Offers
?
Fiber_Optic
8:55:16
14
102.37
20,901.93
12
1,004.379675
Yes
No
Yes
Solved in Follow-up
Poor Product Quality
1
12
M
46WRVPW
City
Premium Membership
04-08-2015
Yes
CID63262
Gift Vouchers/Coupons
?
Fiber_Optic
18:04:56
10
587.06
21,360.72
22
724.25
Yes
Yes
Yes
Solved
Poor Customer Service
0
32
M
SM0P2M3
Town
Gold Membership
08-07-2015
Yes
CID6736
Without Offers
Smartphone
Mobile_Data
6:43:43
17
204.67
11,051.39
17
756.49
No
Yes
Yes
Unsolved
Poor Customer Service
0
44
F
NMVH1ZZ
null
Basic Membership
20-06-2017
No
xxxxxxxx
Credit/Debit Card Offers
Both
Fiber_Optic
2:48:01
5
341.49
35,885.76
6
550.51
No
Yes
Yes
Solved
Poor Product Quality
1
56
F
S2URAND
City
No Membership
05-02-2015
Yes
CID44433
Without Offers
Smartphone
Mobile_Data
11:27:55
6
80.3
47,857.18
Error
523.06
No
Yes
No
Not Applicable
Poor Website
1
54
F
PTRB1T1
Village
Silver Membership
02-11-2015
Yes
CID4927
Without Offers
Desktop
Wi-Fi
7:59:25
14
98.13
6,829.83
10
787.38
Yes
No
Yes
Solved in Follow-up
Reasonable Price
0
32
M
RYMYWVL
Village
No Membership
13-04-2016
Yes
CID14244
Credit/Debit Card Offers
Smartphone
Wi-Fi
7:14:22
9
1,160.766912
31,963.42
23
1,031.102505
Yes
No
Yes
Solved
Poor Product Quality
0
46
F
7H0JMEY
Town
Gold Membership
29-10-2017
No
xxxxxxxx
Credit/Debit Card Offers
Desktop
Wi-Fi
7:31:08
-999
-478.105893
14,727.24
24
682.17
Yes
No
Yes
Unsolved
Too many ads
1
27
M
FOK7Q3U
Town
Gold Membership
17-01-2015
Yes
CID15557
Without Offers
Desktop
Wi-Fi
2:58:03
19
793.03
48,204.2
8
713.35
No
Yes
No
Not Applicable
No reason specified
1
51
F
JPVV9QE
Town
Silver Membership
06-07-2015
Yes
CID47271
Gift Vouchers/Coupons
Desktop
Mobile_Data
21:09:52
-999
152.51
73,751.42
Error
746.88
No
Yes
No
Not Applicable
Products always in Stock
0
24
F
X62F8SN
City
Basic Membership
11-03-2015
?
CID52994
Credit/Debit Card Offers
Smartphone
Fiber_Optic
22:41:03
11
572.06
19,139.21
8
null
No
Yes
No
Not Applicable
Poor Customer Service
1
13
F
JVB2O2Q
Town
Platinum Membership
11-04-2017
No
xxxxxxxx
Credit/Debit Card Offers
Smartphone
Wi-Fi
2:46:27
17
31.32
21,392.98
24
712.89
Yes
No
No
Not Applicable
Poor Customer Service
0