age
int64
10
64
gender
stringclasses
3 values
security_no
stringlengths
7
8
region_category
stringclasses
3 values
membership_category
stringclasses
6 values
joining_date
stringlengths
10
10
joined_through_referral
stringclasses
3 values
referral_id
stringlengths
4
11
preferred_offer_types
stringclasses
3 values
medium_of_operation
stringclasses
4 values
internet_option
stringclasses
3 values
last_visit_time
stringlengths
7
8
days_since_last_login
int64
-999
26
avg_time_spent
float64
-2,814.11
3.24k
avg_transaction_value
float64
800
99.9k
avg_frequency_login_days
stringlengths
1
12
points_in_wallet
float64
-760.66
2.07k
used_special_discount
stringclasses
2 values
offer_application_preference
stringclasses
2 values
past_complaint
stringclasses
2 values
complaint_status
stringclasses
5 values
feedback
stringclasses
9 values
churn_risk_score
int64
0
1
24
M
HYXSW5N
City
Basic Membership
25-11-2017
No
xxxxxxxx
Without Offers
?
Fiber_Optic
20:47:42
5
33.6
36,214.12
15
539.74
Yes
No
Yes
Unsolved
Too many ads
1
58
M
D3V4D7L
Town
Basic Membership
20-03-2015
Yes
CID52923
Credit/Debit Card Offers
Desktop
Fiber_Optic
0:54:53
17
287.92
12,390.2
6
238.992345
No
Yes
No
Not Applicable
Poor Product Quality
1
34
M
R5GAN10
Town
Basic Membership
10-10-2017
Yes
xxxxxxxx
Without Offers
Smartphone
Wi-Fi
17:07:07
22
30.22
17,941.63
11
651.8
Yes
No
No
Not Applicable
Poor Product Quality
1
54
M
ITF0LRU
City
Gold Membership
16-06-2015
?
CID54351
Without Offers
?
Wi-Fi
12:03:06
13
639.87
14,846.11
13
656.89
No
Yes
No
Not Applicable
Too many ads
1
52
F
SMA5IHW
City
Platinum Membership
03-02-2017
No
xxxxxxxx
Without Offers
Desktop
Fiber_Optic
9:44:00
16
67.02
46,569.54
12
785.55
No
Yes
Yes
No Information Available
Poor Customer Service
0
30
F
G3N7Z9A
City
Gold Membership
24-10-2017
Yes
CID10989
Without Offers
Smartphone
Fiber_Optic
15:17:25
10
182.14
44,868.2
21
636.15
Yes
No
Yes
No Information Available
Poor Customer Service
1
44
F
5Z8ALTV
City
Gold Membership
16-07-2016
?
CID1290
Gift Vouchers/Coupons
Both
Fiber_Optic
19:55:22
6
422.03
81,018.76
19
1,257.393025
Yes
No
No
Not Applicable
User Friendly Website
0
10
F
3KD6VDC
City
Gold Membership
10-02-2015
No
xxxxxxxx
Gift Vouchers/Coupons
Smartphone
Mobile_Data
11:00:59
14
104.27
2,968.55
7
990.992398
No
Yes
Yes
No Information Available
Too many ads
1
26
M
3NNK1JJ
Town
No Membership
30-07-2015
?
xxxxxxxx
Credit/Debit Card Offers
Desktop
Wi-Fi
22:38:02
16
93.55
24,141.39
15
null
Yes
No
Yes
Solved in Follow-up
Poor Customer Service
1
26
F
9IGEU4N
null
Premium Membership
22-02-2016
?
CID53962
Without Offers
Smartphone
Fiber_Optic
5:30:00
8
800.28
30,296.24
11
754.5
Yes
No
No
Not Applicable
No reason specified
0
28
M
00HX4XX
Town
Basic Membership
10-01-2016
No
xxxxxxxx
Without Offers
Smartphone
Mobile_Data
21:09:20
19
116.74
40,907.37
6
1,190.590179
No
Yes
No
Not Applicable
No reason specified
1
14
M
6EB7NVC
City
No Membership
02-04-2017
No
xxxxxxxx
Credit/Debit Card Offers
Desktop
Fiber_Optic
16:20:25
14
194.07
23,322.09
8
536.43
No
Yes
No
Not Applicable
Poor Product Quality
1
56
F
K5P8Q0G
Town
Silver Membership
12-08-2016
?
CID52452
Gift Vouchers/Coupons
?
Fiber_Optic
18:54:02
17
31.17
8,260.53
8
678.62
Yes
No
Yes
Solved in Follow-up
Poor Website
1
29
F
ZIEQXLS
City
Premium Membership
22-10-2017
Yes
CID21647
Gift Vouchers/Coupons
Desktop
Mobile_Data
17:24:04
10
687.17
57,906.09
18
null
No
Yes
No
Not Applicable
User Friendly Website
0
30
F
HV1957M
null
Platinum Membership
22-03-2017
Yes
CID47341
Gift Vouchers/Coupons
?
Wi-Fi
13:19:12
17
60.57
14,213.95
21
706.71
Yes
No
No
Not Applicable
Too many ads
0
46
F
CHTJHFK
null
No Membership
27-12-2015
No
xxxxxxxx
Credit/Debit Card Offers
Smartphone
Fiber_Optic
14:47:21
16
31.16
8,648.12
24
596.63
Yes
No
No
Not Applicable
Too many ads
1
39
M
OAO0UAF
Town
Platinum Membership
19-11-2016
Yes
CID21793
Gift Vouchers/Coupons
?
Wi-Fi
0:12:47
3
32.86
14,223.17
9
null
Yes
No
No
Not Applicable
Reasonable Price
0
38
F
J42BRAL
City
Basic Membership
13-07-2015
Yes
CID51007
Credit/Debit Card Offers
Smartphone
Fiber_Optic
12:45:08
8
544.75
17,350.1
27
1,246.641998
Yes
Yes
Yes
No Information Available
Poor Product Quality
1
15
M
XMW765E
null
No Membership
29-09-2017
No
xxxxxxxx
Credit/Debit Card Offers
Smartphone
Mobile_Data
15:15:55
2
288.43
14,850.47
8
525.41
Yes
No
No
Not Applicable
Poor Product Quality
1
55
M
4WLHU4P
City
No Membership
16-09-2015
Yes
CID20113
Gift Vouchers/Coupons
Smartphone
Wi-Fi
20:32:47
20
266.3
2,267.38
22
317.51047
No
Yes
No
Not Applicable
Too many ads
1
19
M
RWSGP8D
City
Gold Membership
06-06-2015
Yes
xxxxxxxx
Without Offers
?
Wi-Fi
20:05:54
16
348.09
19,716.23
15
705.44
Yes
Yes
Yes
Unsolved
No reason specified
0
34
F
0S213GC
Town
Basic Membership
07-09-2015
?
CID58618
Gift Vouchers/Coupons
Smartphone
Wi-Fi
14:04:27
15
240.7
1,849.41
20
621.78
Yes
No
No
Not Applicable
Poor Customer Service
1
16
F
8TPUZDN
City
Basic Membership
08-12-2016
No
xxxxxxxx
Without Offers
Desktop
Wi-Fi
9:37:41
21
271.96
46,848.55
7
567.84
Yes
No
No
Not Applicable
Poor Product Quality
1
11
F
LFGGXP4
Town
Basic Membership
01-09-2017
Yes
CID8151
Credit/Debit Card Offers
?
Mobile_Data
3:26:37
-999
80.92
33,887.57
11
null
Yes
No
Yes
No Information Available
Poor Product Quality
0
37
Unknown
YPPANQP
Town
Gold Membership
27-12-2015
No
xxxxxxxx
Gift Vouchers/Coupons
?
Fiber_Optic
21:51:26
-999
-942.199988
38,403.58
19
null
No
Yes
No
Not Applicable
Poor Customer Service
0
23
F
68IQ7X4
Town
No Membership
03-08-2017
?
CID26702
Gift Vouchers/Coupons
Smartphone
Mobile_Data
14:42:39
20
350.61
41,485.69
Error
264.923385
Yes
No
Yes
Solved in Follow-up
Poor Customer Service
1
26
M
5UEU1J0
City
Basic Membership
23-07-2017
No
xxxxxxxx
Gift Vouchers/Coupons
Smartphone
Fiber_Optic
21:18:36
6
32.8
25,833.01
9
582.94
Yes
No
Yes
Solved
Too many ads
1
33
F
MY0Y12G
null
Platinum Membership
24-11-2016
Yes
CID51685
Without Offers
?
Mobile_Data
10:21:25
9
72.38
27,339.27
20
747.93
Yes
No
No
Not Applicable
Poor Website
0
58
M
W26SJUZ
City
Basic Membership
18-12-2015
No
xxxxxxxx
Without Offers
Both
Fiber_Optic
0:11:29
17
453.74
26,913.74
Error
687.91
No
Yes
Yes
Unsolved
Poor Product Quality
1
18
F
XWEEF26
Town
Premium Membership
25-09-2016
?
CID15143
Gift Vouchers/Coupons
Smartphone
Fiber_Optic
21:07:47
16
65.04
68,277.4
15
752.55
Yes
No
Yes
Solved
Products always in Stock
0
30
M
2LXXL4Y
City
Basic Membership
30-12-2015
?
CID3773
Credit/Debit Card Offers
Smartphone
Fiber_Optic
2:28:23
8
153.78
35,732.8
12
369.339311
No
Yes
No
Not Applicable
Poor Customer Service
1
52
F
NQRWJ03
null
No Membership
21-12-2017
?
CID12755
Credit/Debit Card Offers
Smartphone
Fiber_Optic
5:50:53
-999
33.92
35,451.85
5
635.45
Yes
No
Yes
Solved
No reason specified
1
20
M
U1T1BVK
Village
No Membership
05-09-2017
No
xxxxxxxx
Gift Vouchers/Coupons
Smartphone
Fiber_Optic
0:13:12
-999
422.24
46,960.05
Error
null
No
Yes
No
Not Applicable
No reason specified
1
42
M
Q1YWM6J
City
Gold Membership
22-11-2017
No
xxxxxxxx
Gift Vouchers/Coupons
Desktop
Mobile_Data
8:00:57
17
384.42
56,025.68
15
770.46
Yes
No
Yes
Unsolved
Quality Customer Care
0
49
F
JQNJX1O
City
Gold Membership
24-10-2016
No
xxxxxxxx
Gift Vouchers/Coupons
?
Mobile_Data
14:11:46
6
154.8
12,550.81
21
1,085.384604
No
Yes
No
Not Applicable
Poor Product Quality
0
36
M
GITALPU
Town
Gold Membership
14-07-2016
?
xxxxxxxx
Without Offers
Desktop
Wi-Fi
23:42:28
9
108.33
44,617.32
8
718.87
No
Yes
No
Not Applicable
Too many ads
0
19
M
HAXIU1I
null
Silver Membership
21-11-2015
No
xxxxxxxx
Without Offers
Desktop
Fiber_Optic
19:20:39
12
73.12
38,873.24
17
613.25
No
Yes
Yes
Solved in Follow-up
Too many ads
1
60
M
S8JWJEU
City
Basic Membership
25-03-2017
No
xxxxxxxx
Gift Vouchers/Coupons
Smartphone
Wi-Fi
22:47:54
7
144.22
28,396.48
17
252.179647
No
Yes
Yes
Solved in Follow-up
Too many ads
1
48
M
AP3Z9EO
Village
No Membership
12-04-2015
Yes
CID43151
Credit/Debit Card Offers
Desktop
Wi-Fi
13:55:56
7
-689.790294
9,652
20
508.06
No
Yes
No
Not Applicable
Poor Product Quality
1
50
F
HMMLMU2
Town
No Membership
09-06-2016
Yes
CID31653
Credit/Debit Card Offers
Smartphone
Wi-Fi
23:59:30
2
236.34
23,746.08
15
692.1
No
Yes
Yes
Solved
Poor Customer Service
1
50
F
DC4OVSJ
Village
Silver Membership
09-02-2015
Yes
CID47447
Without Offers
Smartphone
Mobile_Data
3:48:18
3
178.17
7,421.91
Error
780.35
Yes
No
Yes
Unsolved
No reason specified
0
30
M
Y10E87R
Town
Silver Membership
02-11-2015
Yes
xxxxxxxx
Gift Vouchers/Coupons
?
Mobile_Data
12:29:43
12
524.89
29,779.6
20
1,117.02224
Yes
No
No
Not Applicable
Poor Product Quality
0
29
F
77GSGSF
Town
No Membership
09-03-2015
No
xxxxxxxx
Credit/Debit Card Offers
Desktop
Wi-Fi
11:17:05
3
31.94
13,978.93
24
709.15
Yes
No
Yes
Unsolved
Poor Customer Service
1
40
F
D02IGDD
null
Premium Membership
20-11-2015
Yes
CID20251
Credit/Debit Card Offers
Smartphone
Mobile_Data
9:34:24
8
30.61
21,607.77
Error
762.2
No
Yes
No
Not Applicable
Poor Customer Service
0
50
F
8XLA6ZN
Town
Premium Membership
14-04-2015
Yes
CID25795
Without Offers
Smartphone
Mobile_Data
15:02:41
17
70.33
1,792.48
Error
722.35
No
Yes
Yes
Unsolved
Poor Website
0
15
M
40IT73H
City
Gold Membership
09-07-2015
No
xxxxxxxx
Gift Vouchers/Coupons
Smartphone
Wi-Fi
19:19:04
16
34.89
8,150.02
4
754.03
No
Yes
Yes
Unsolved
Reasonable Price
0
50
M
0NF9M2S
null
Premium Membership
27-04-2016
?
CID42998
Gift Vouchers/Coupons
Desktop
Mobile_Data
9:53:36
19
32.16
7,342.4
1
793.42
Yes
No
Yes
No Information Available
Reasonable Price
0
15
M
J0AK8TD
Town
No Membership
19-03-2016
No
xxxxxxxx
Credit/Debit Card Offers
Desktop
Wi-Fi
8:33:21
-999
35.69
39,770
29
338.931262
No
Yes
No
Not Applicable
Poor Website
1
29
M
QV9JB2U
Town
No Membership
16-03-2015
No
xxxxxxxx
Credit/Debit Card Offers
?
Fiber_Optic
17:58:30
3
356.76
22,964.83
6
652.59
No
Yes
Yes
Solved
Poor Website
1
54
F
64ND5G9
City
Basic Membership
19-01-2015
No
xxxxxxxx
Gift Vouchers/Coupons
Smartphone
Wi-Fi
18:01:15
18
179.95
12,525.07
19
1,091.856536
Yes
No
Yes
Solved
Poor Customer Service
1
23
F
HSRPXWU
null
Platinum Membership
03-12-2016
?
CID48329
Gift Vouchers/Coupons
?
Mobile_Data
3:30:41
17
146
22,433.49
15
791.75
Yes
No
No
Not Applicable
No reason specified
0
60
M
H96D4LU
null
Silver Membership
19-10-2016
Yes
CID23162
Without Offers
Smartphone
Mobile_Data
10:35:50
-999
671.73
27,806.54
20
null
Yes
Yes
Yes
Unsolved
Poor Customer Service
1
49
F
PB4LSYY
City
Gold Membership
20-01-2017
Yes
CID63792
Gift Vouchers/Coupons
?
Wi-Fi
2:36:13
21
887.97
7,793.92
-14.4979856
706.2
Yes
Yes
Yes
Solved in Follow-up
Poor Product Quality
0
45
F
GA5WAL6
Town
Basic Membership
06-11-2015
No
xxxxxxxx
Gift Vouchers/Coupons
Both
Mobile_Data
12:30:51
6
449.23
30,648.17
17
85.206391
No
Yes
No
Not Applicable
No reason specified
1
50
M
431LQ2T
Town
Gold Membership
23-08-2017
No
xxxxxxxx
Credit/Debit Card Offers
Both
Mobile_Data
4:44:51
15
464.57
11,388.49
13
427.037579
Yes
No
Yes
No Information Available
User Friendly Website
0
27
F
DDFXLK5
City
Platinum Membership
10-03-2016
Yes
CID1220
Gift Vouchers/Coupons
Smartphone
Wi-Fi
11:35:59
12
313.28
3,354.88
50.06890746
761.67
Yes
No
No
Not Applicable
Poor Product Quality
0
18
F
YHHNVO5
Village
Gold Membership
06-03-2015
No
xxxxxxxx
Without Offers
Desktop
Fiber_Optic
0:15:53
11
50.94
38,983.3
17
714.3
No
Yes
No
Not Applicable
Too many ads
1
38
M
XKM0D03
Town
No Membership
06-05-2016
No
xxxxxxxx
Credit/Debit Card Offers
Desktop
Mobile_Data
20:31:54
15
311.97
21,069.68
23
199.977459
Yes
No
No
Not Applicable
Poor Customer Service
1
10
M
QGWA0NM
Town
No Membership
15-03-2017
?
CID15392
Gift Vouchers/Coupons
Desktop
Mobile_Data
14:48:47
16
32.49
28,514.92
11
711.39
No
Yes
Yes
Solved in Follow-up
No reason specified
1
60
F
YSOB7DP
City
Silver Membership
29-07-2015
?
xxxxxxxx
Without Offers
Smartphone
Wi-Fi
4:47:33
6
1,307.527862
48,315.99
7
618.06
No
Yes
Yes
No Information Available
Poor Product Quality
1
50
M
G9HSZII
Town
Gold Membership
03-01-2015
Yes
CID23984
Without Offers
Smartphone
Wi-Fi
2:49:19
10
287.34
14,727.99
17
null
Yes
Yes
No
Not Applicable
Poor Product Quality
1
45
F
HMM0L82
Town
Basic Membership
30-05-2015
No
xxxxxxxx
Credit/Debit Card Offers
?
Mobile_Data
12:48:17
12
58.18
19,346.09
8
679.63
No
Yes
Yes
Unsolved
No reason specified
1
33
F
Z4GEXVP
Town
Gold Membership
08-12-2015
No
xxxxxxxx
Without Offers
Smartphone
Wi-Fi
15:58:37
18
171.53
34,338.91
23
689.62
No
Yes
Yes
Unsolved
No reason specified
0
34
M
E7R3I0W
Town
Platinum Membership
29-03-2016
Yes
CID1742
Credit/Debit Card Offers
Smartphone
Mobile_Data
23:38:08
15
77.9
55,382.74
8
390.892181
Yes
No
Yes
Solved
Reasonable Price
0
43
F
AO9GMXD
City
Basic Membership
26-12-2017
No
xxxxxxxx
Credit/Debit Card Offers
Desktop
Fiber_Optic
16:24:25
12
88.91
2,933.23
10
633.96
Yes
No
No
Not Applicable
Poor Product Quality
1
29
F
BVN08W9
Town
Silver Membership
03-04-2015
Yes
CID11409
Without Offers
Smartphone
Fiber_Optic
17:12:50
17
132.8
45,565.74
25
739.4
Yes
No
Yes
No Information Available
Poor Customer Service
0
19
F
XCFN871
Town
Basic Membership
12-06-2017
No
xxxxxxxx
Without Offers
Both
Wi-Fi
2:17:51
10
272.35
1,515.25
6
586.78
Yes
Yes
No
Not Applicable
Poor Customer Service
1
14
F
CPHJ8JU
City
Silver Membership
11-09-2017
?
CID25801
Without Offers
Desktop
Mobile_Data
1:23:48
11
693.879714
19,857.64
26
708.63
Yes
No
No
Not Applicable
Poor Product Quality
1
37
M
PRQBRWH
null
Gold Membership
27-06-2016
No
xxxxxxxx
Gift Vouchers/Coupons
Desktop
Mobile_Data
16:29:25
5
149.9
28,860.7
17
731.39
No
Yes
No
Not Applicable
Reasonable Price
0
41
F
5L6D0AF
City
No Membership
11-01-2017
Yes
CID61345
Credit/Debit Card Offers
?
Mobile_Data
22:03:05
10
591.25
20,595.8
15
370.893336
No
Yes
No
Not Applicable
Poor Website
1
34
M
73ESUVC
Village
Premium Membership
22-05-2015
Yes
CID8164
Without Offers
Desktop
Fiber_Optic
6:59:46
21
38.13
31,122.45
23
769.07
Yes
No
No
Not Applicable
No reason specified
0
54
F
077SDSB
City
Gold Membership
01-07-2016
No
xxxxxxxx
Without Offers
Smartphone
Mobile_Data
18:14:19
7
31.97
31,404.79
29
714.55
Yes
No
No
Not Applicable
Poor Website
0
48
F
SM5BSE3
City
Silver Membership
16-11-2017
No
xxxxxxxx
Credit/Debit Card Offers
?
Mobile_Data
13:11:57
8
413.69
41,725.37
24
755.8
Yes
No
Yes
No Information Available
Poor Product Quality
0
56
M
I6F7TQP
City
No Membership
06-09-2015
No
xxxxxxxx
Without Offers
Smartphone
Fiber_Optic
8:06:26
9
44.22
21,722.95
22
1,112.172571
No
Yes
Yes
Solved
Poor Website
1
36
M
M8HVLEF
null
No Membership
21-02-2017
No
xxxxxxxx
Without Offers
Desktop
Mobile_Data
6:42:57
11
72.39
26,732.92
23
678.87
No
Yes
No
Not Applicable
Poor Customer Service
1
11
F
GE3KCJD
Town
No Membership
26-08-2015
No
xxxxxxxx
Gift Vouchers/Coupons
Both
Fiber_Optic
16:07:55
11
1,326.669318
6,826.32
Error
532.63
Yes
No
Yes
No Information Available
Poor Customer Service
1
31
M
957DYN8
City
Basic Membership
11-03-2017
Yes
CID32689
Gift Vouchers/Coupons
?
Mobile_Data
11:40:11
16
30.08
42,243.46
26
645.67
No
Yes
No
Not Applicable
Poor Product Quality
1
25
F
RR4NH86
Town
Basic Membership
03-10-2016
Yes
CID49927
Credit/Debit Card Offers
Desktop
Fiber_Optic
20:22:57
16
38.97
43,966.41
19
670.12
No
Yes
Yes
No Information Available
Poor Customer Service
1
17
M
WS894F6
City
Premium Membership
21-08-2015
Yes
CID36450
Credit/Debit Card Offers
Smartphone
Fiber_Optic
17:31:04
23
32.82
25,712.54
46.04091625
780.2
Yes
No
Yes
No Information Available
Poor Product Quality
0
33
M
H2L3U4E
City
Gold Membership
14-04-2017
No
xxxxxxxx
Without Offers
?
Wi-Fi
16:32:16
14
309.43
31,338.88
15
671.11
No
Yes
No
Not Applicable
Poor Website
1
29
F
C1I0IMD
Town
No Membership
27-11-2016
Yes
CID2544
Without Offers
Desktop
Wi-Fi
9:44:23
12
33.05
20,245.36
21
646.17
No
Yes
Yes
Solved
Poor Website
1
10
F
3FNBG24
Town
Premium Membership
27-09-2017
Yes
CID25833
Credit/Debit Card Offers
Both
Wi-Fi
14:56:07
6
1,438.19
14,858.45
44.71733942
707.51
Yes
No
Yes
Solved
Quality Customer Care
0
46
M
AFXZPS9
City
No Membership
04-02-2016
No
xxxxxxxx
Gift Vouchers/Coupons
Smartphone
Mobile_Data
11:02:41
22
311.36
35,715.97
7
607.46
Yes
Yes
No
Not Applicable
No reason specified
1
63
M
18UNDO6
Town
Basic Membership
06-06-2016
No
xxxxxxxx
Gift Vouchers/Coupons
Smartphone
Wi-Fi
16:01:03
-999
158.85
46,377.8
25
-99.47687
Yes
No
Yes
No Information Available
Too many ads
1
18
F
0TO7S67
Town
No Membership
15-04-2015
Yes
CID25494
Credit/Debit Card Offers
Desktop
Fiber_Optic
22:26:59
17
-708.64668
3,969.19
19
625.13
Yes
No
Yes
Solved in Follow-up
No reason specified
1
10
M
4AGX704
City
Gold Membership
17-03-2016
No
xxxxxxxx
Credit/Debit Card Offers
Desktop
Mobile_Data
6:47:38
14
304.49
10,490.67
Error
730
No
Yes
No
Not Applicable
User Friendly Website
0
45
M
J5NANCE
Village
Silver Membership
12-01-2015
Yes
CID36529
Without Offers
Both
Wi-Fi
22:16:34
4
1,536.88
16,784.09
11
null
Yes
Yes
No
Not Applicable
Poor Website
0
40
Unknown
KTQJPW4
Town
No Membership
28-08-2017
?
CID47070
Credit/Debit Card Offers
Desktop
Wi-Fi
21:28:06
1
47.82
41,701.33
14
704.73
No
Yes
Yes
Solved
Too many ads
1
55
M
DMIBP6G
Village
Gold Membership
27-07-2016
No
xxxxxxxx
Credit/Debit Card Offers
Smartphone
Mobile_Data
15:16:23
19
122.91
28,370.33
13
759.24
No
Yes
Yes
Solved in Follow-up
No reason specified
0
46
M
MZYQJCN
null
Gold Membership
14-12-2016
Yes
CID22118
Credit/Debit Card Offers
Smartphone
Fiber_Optic
20:27:10
15
1,161.201263
37,880.88
10
702.68
Yes
No
Yes
No Information Available
Too many ads
0
30
F
ZL1AVKO
Town
Silver Membership
10-05-2017
No
xxxxxxxx
Gift Vouchers/Coupons
?
Fiber_Optic
2:33:49
7
-684.380615
9,667.39
18
1,318.480361
Yes
No
No
Not Applicable
Poor Customer Service
0
24
M
GBXGRZW
City
No Membership
06-07-2015
?
CID7052
Without Offers
Smartphone
Mobile_Data
9:40:56
9
242.23
30,611.11
15
252.56674
Yes
No
No
Not Applicable
Too many ads
1
27
M
49UPTYS
Village
Silver Membership
22-03-2016
?
CID48836
Gift Vouchers/Coupons
Smartphone
Wi-Fi
3:42:12
4
33.34
25,551.59
12
781.87
No
Yes
Yes
Solved in Follow-up
Poor Website
0
29
F
OXWUR5Y
Town
Gold Membership
10-02-2017
Yes
CID6000
Credit/Debit Card Offers
?
Fiber_Optic
13:46:40
12
139.32
7,924.97
17
291.738479
Yes
No
No
Not Applicable
No reason specified
1
19
M
N2X83YG
City
No Membership
02-06-2015
Yes
CID5929
Credit/Debit Card Offers
Desktop
Fiber_Optic
3:45:13
19
540.21
33,918.86
27
622.38
No
Yes
No
Not Applicable
Poor Customer Service
1
21
M
4CBO38J
null
Gold Membership
03-05-2015
No
xxxxxxxx
Credit/Debit Card Offers
Smartphone
Mobile_Data
21:41:33
16
238.9
46,594.67
7
601.41
Yes
No
No
Not Applicable
Poor Product Quality
1
41
M
8ZVBLJ2
Town
Silver Membership
11-10-2015
No
xxxxxxxx
Gift Vouchers/Coupons
Desktop
Mobile_Data
3:25:14
14
65.67
16,953.51
18
783.04
No
Yes
No
Not Applicable
Poor Customer Service
0
30
M
R4CWG75
Village
Gold Membership
19-06-2016
?
CID6182
Credit/Debit Card Offers
Desktop
Fiber_Optic
11:24:35
-999
106.02
23,110
28
656.01
Yes
No
No
Not Applicable
Poor Customer Service
1
46
F
2S4WAU8
City
Basic Membership
20-10-2015
No
xxxxxxxx
Without Offers
Desktop
Mobile_Data
6:58:48
12
413.66
13,226.3
25
506.82
No
Yes
Yes
Solved
Poor Product Quality
1
19
F
KWMSRKQ
City
Platinum Membership
21-05-2017
No
xxxxxxxx
Credit/Debit Card Offers
Smartphone
Wi-Fi
2:04:35
3
147.21
20,557.08
20
713.83
No
Yes
Yes
Solved in Follow-up
Too many ads
0