age
int64
10
64
gender
stringclasses
3 values
security_no
stringlengths
7
8
region_category
stringclasses
3 values
membership_category
stringclasses
6 values
joining_date
stringlengths
10
10
joined_through_referral
stringclasses
3 values
referral_id
stringlengths
4
11
preferred_offer_types
stringclasses
3 values
medium_of_operation
stringclasses
4 values
internet_option
stringclasses
3 values
last_visit_time
stringlengths
7
8
days_since_last_login
int64
-999
26
avg_time_spent
float64
-2,814.11
3.24k
avg_transaction_value
float64
800
99.9k
avg_frequency_login_days
stringlengths
1
12
points_in_wallet
float64
-760.66
2.07k
used_special_discount
stringclasses
2 values
offer_application_preference
stringclasses
2 values
past_complaint
stringclasses
2 values
complaint_status
stringclasses
5 values
feedback
stringclasses
9 values
churn_risk_score
int64
0
1
46
F
KNTNVNR
Village
Gold Membership
14-07-2015
No
xxxxxxxx
Credit/Debit Card Offers
Smartphone
Wi-Fi
3:23:07
11
108.86
11,352.86
17
711.62
Yes
No
No
Not Applicable
Poor Customer Service
0
38
F
RD6CPE8
null
Basic Membership
25-03-2015
Yes
xxxxxxxx
Without Offers
Desktop
Mobile_Data
22:00:41
2
-131.673877
17,012.69
15
633.57
Yes
Yes
Yes
No Information Available
Poor Website
1
32
M
CBWR8L6
Town
Silver Membership
05-11-2017
No
xxxxxxxx
Gift Vouchers/Coupons
Desktop
Wi-Fi
17:57:57
11
407.92
67,631.88
15
null
No
Yes
Yes
Unsolved
Reasonable Price
0
16
F
PP0KZZC
Town
Gold Membership
31-07-2015
?
CID25422
Without Offers
Desktop
Fiber_Optic
18:35:52
10
79.21
2,425.15
14
726.511748
Yes
No
No
Not Applicable
No reason specified
0
55
F
H8S7QLV
Village
Basic Membership
02-10-2015
No
xxxxxxxx
Gift Vouchers/Coupons
Smartphone
Wi-Fi
0:35:02
9
182.79
3,062.72
22
618.26
Yes
No
Yes
Unsolved
No reason specified
1
55
M
92WV996
Town
Basic Membership
29-11-2015
Yes
CID27384
Without Offers
Desktop
Wi-Fi
2:29:32
11
282.84
21,633.96
8
538.14
No
Yes
No
Not Applicable
Poor Website
1
53
F
BTS4TBY
null
No Membership
26-09-2015
No
xxxxxxxx
Gift Vouchers/Coupons
Smartphone
Fiber_Optic
10:03:31
13
310.77
45,129.22
22
null
Yes
No
No
Not Applicable
Poor Website
1
20
M
005WRKU
Town
Basic Membership
24-10-2015
Yes
CID41440
Gift Vouchers/Coupons
Desktop
Wi-Fi
1:17:05
13
67.19
35,265.53
15
565
No
Yes
No
Not Applicable
No reason specified
1
21
M
Q85VLTX
Town
Silver Membership
30-03-2015
No
xxxxxxxx
Credit/Debit Card Offers
Desktop
Mobile_Data
2:50:19
13
51.72
49,359.42
12
759.39
No
Yes
Yes
Solved
Too many ads
0
41
M
JY7DUFK
Town
Platinum Membership
13-12-2017
Yes
CID31923
Without Offers
?
Mobile_Data
3:30:26
2
511.95
15,430.88
4
743.31
No
Yes
Yes
No Information Available
User Friendly Website
0
18
M
FWE68K3
Town
Gold Membership
26-07-2015
No
xxxxxxxx
Gift Vouchers/Coupons
?
Wi-Fi
5:16:29
-999
30.63
46,252.04
22
756.15
No
Yes
Yes
Unsolved
Poor Customer Service
0
59
M
HK18DVY
City
Silver Membership
06-01-2016
?
CID15811
Without Offers
Desktop
Mobile_Data
11:10:28
19
250.39
58,223.51
7
null
Yes
No
Yes
No Information Available
Products always in Stock
0
61
F
4IG9ZJL
null
No Membership
26-09-2017
No
xxxxxxxx
Without Offers
Desktop
Mobile_Data
8:41:42
10
357.22
4,613.37
9
650.6
No
Yes
Yes
Solved in Follow-up
Poor Customer Service
1
45
F
O8E2Z3I
City
Platinum Membership
26-09-2017
Yes
CID1627
Without Offers
Smartphone
Wi-Fi
0:13:36
8
105.89
30,431.63
Error
null
Yes
No
No
Not Applicable
Poor Customer Service
0
45
M
DQ95V4Q
Village
Basic Membership
16-08-2017
No
xxxxxxxx
Credit/Debit Card Offers
?
Fiber_Optic
1:13:05
4
42.8
9,671.41
7
628.12
Yes
No
Yes
Solved
Poor Customer Service
1
31
M
I5IH55F
Town
Gold Membership
21-10-2016
Yes
CID3430
Credit/Debit Card Offers
Smartphone
Mobile_Data
21:51:59
10
79.84
29,623.62
7
619.87
No
Yes
Yes
Solved in Follow-up
Poor Customer Service
1
44
F
XBQ2076
City
No Membership
08-01-2015
Yes
CID45985
Without Offers
Smartphone
Fiber_Optic
3:02:21
17
30.13
41,339.9
Error
1,311.992335
Yes
No
Yes
Solved
No reason specified
1
60
F
0GPVB19
City
Basic Membership
29-07-2017
No
xxxxxxxx
Credit/Debit Card Offers
?
Mobile_Data
1:18:32
4
463.22
35,862.23
21
564.25
No
Yes
No
Not Applicable
No reason specified
1
58
M
ZX58KU0
Village
Basic Membership
12-07-2017
Yes
CID20677
Credit/Debit Card Offers
Desktop
Wi-Fi
9:06:04
10
48.52
37,830.32
12
702.23
No
Yes
No
Not Applicable
Poor Customer Service
1
62
M
8U4V0BB
Town
Premium Membership
29-10-2016
No
xxxxxxxx
Credit/Debit Card Offers
Desktop
Wi-Fi
8:55:07
21
305.7
34,431.66
24
706.83
Yes
Yes
Yes
Solved in Follow-up
Too many ads
0
10
F
NPZA7G3
City
Gold Membership
01-07-2017
Yes
CID26732
Without Offers
Smartphone
Wi-Fi
8:20:06
9
38.1
15,399.02
29
640.97
Yes
No
Yes
Unsolved
No reason specified
1
13
M
JM1I9VJ
Town
Gold Membership
18-12-2016
No
xxxxxxxx
Gift Vouchers/Coupons
Smartphone
Fiber_Optic
8:04:44
12
236.69
40,700.29
26
681.04
No
Yes
No
Not Applicable
Poor Customer Service
1
19
M
2MQ5UT9
Town
Gold Membership
04-05-2015
Yes
xxxxxxxx
Without Offers
?
Mobile_Data
5:24:02
11
73.47
40,555.47
22
705.15
Yes
No
Yes
Solved
Poor Website
1
46
M
V8GMBEL
Town
Silver Membership
28-05-2015
No
xxxxxxxx
Gift Vouchers/Coupons
Smartphone
Fiber_Optic
11:47:55
3
1,049.422353
37,963.34
15
738.12
Yes
No
Yes
No Information Available
Too many ads
0
20
F
55CZUKC
City
No Membership
17-02-2017
Yes
CID4871
Credit/Debit Card Offers
Desktop
Fiber_Optic
19:20:22
6
1,635.5
25,371.91
19
950.794982
Yes
Yes
No
Not Applicable
Too many ads
1
16
M
K7Z1MVD
Town
Gold Membership
14-01-2015
No
xxxxxxxx
Credit/Debit Card Offers
Smartphone
Mobile_Data
9:57:52
14
73.3
7,729.49
27
602.36
No
Yes
Yes
Solved in Follow-up
Too many ads
0
39
M
2903NS3
Town
Gold Membership
01-09-2016
Yes
CID28091
Gift Vouchers/Coupons
Desktop
Fiber_Optic
5:27:07
8
64.53
25,395.46
21
648.84
Yes
No
No
Not Applicable
No reason specified
1
32
F
CK8TUN9
City
Silver Membership
21-04-2017
No
xxxxxxxx
Gift Vouchers/Coupons
Desktop
Wi-Fi
0:32:06
15
488.97
13,015.04
Error
745.84
No
Yes
No
Not Applicable
Poor Website
0
55
M
ARJ5SPU
City
Platinum Membership
17-03-2016
Yes
CID33250
Gift Vouchers/Coupons
Desktop
Wi-Fi
14:02:17
9
100.84
27,412.42
17
728.13
No
Yes
No
Not Applicable
Poor Customer Service
0
19
F
JCXAW9M
Town
Platinum Membership
04-05-2015
Yes
CID35687
Without Offers
Desktop
Wi-Fi
1:29:58
-999
41.78
38,513.29
10
749.45
Yes
No
Yes
Solved in Follow-up
No reason specified
0
36
F
NK6BRN6
Town
No Membership
07-11-2017
No
xxxxxxxx
Gift Vouchers/Coupons
Desktop
Mobile_Data
17:05:55
20
217.52
45,019.4
Error
538.32
Yes
Yes
Yes
Solved in Follow-up
No reason specified
1
18
F
CWIZM0E
Town
Silver Membership
03-09-2017
?
CID62751
Without Offers
?
Fiber_Optic
0:40:53
8
369.41
1,762.45
5
758.7
Yes
No
No
Not Applicable
Too many ads
0
64
M
S07O95M
Town
No Membership
14-11-2016
No
xxxxxxxx
Without Offers
?
Mobile_Data
18:48:35
12
169.8
7,791.92
23
1,179.091758
Yes
No
Yes
Solved
No reason specified
1
49
M
M0T6NBF
Town
Silver Membership
30-05-2016
Yes
CID49101
Gift Vouchers/Coupons
Both
Wi-Fi
21:54:26
9
529.31
43,567.7
26
1,030.438023
No
Yes
Yes
Solved
No reason specified
0
53
F
GXJWZCG
null
Premium Membership
19-06-2016
No
xxxxxxxx
Without Offers
Desktop
Mobile_Data
0:59:43
9
107.04
4,220.31
13
728.18
No
Yes
Yes
Solved
Poor Product Quality
0
20
M
E2CTDIE
Town
Gold Membership
28-07-2015
No
xxxxxxxx
Without Offers
Smartphone
Fiber_Optic
3:01:39
20
173.05
42,884.28
15
731.12
No
Yes
No
Not Applicable
Poor Customer Service
0
51
M
QG35IBM
Town
Basic Membership
04-04-2017
No
xxxxxxxx
Gift Vouchers/Coupons
Smartphone
Mobile_Data
3:57:15
22
44.77
49,443.13
Error
688.97
No
Yes
Yes
Unsolved
Too many ads
1
22
M
QB69OSU
City
Silver Membership
30-10-2017
Yes
CID11506
Gift Vouchers/Coupons
Smartphone
Fiber_Optic
0:03:26
16
214.45
48,737.24
21
740.86
Yes
No
Yes
Solved
Too many ads
0
59
M
LUCQWFU
Town
Basic Membership
08-03-2017
No
xxxxxxxx
Without Offers
?
Mobile_Data
7:55:33
12
320.23
8,547.15
Error
null
Yes
No
No
Not Applicable
Poor Product Quality
1
49
F
GK4WZEU
Village
No Membership
13-05-2015
No
xxxxxxxx
Credit/Debit Card Offers
Desktop
Wi-Fi
17:28:08
14
79.31
24,274.13
29
644.48
Yes
No
No
Not Applicable
Poor Customer Service
1
19
M
JI4ZAVV
City
Gold Membership
30-12-2017
Yes
CID10251
Gift Vouchers/Coupons
Desktop
Mobile_Data
10:14:31
19
35.64
48,294.92
24
785.35
Yes
No
Yes
Solved
Too many ads
0
50
M
FIIVJ35
City
Gold Membership
25-07-2015
Yes
CID2530
Without Offers
Smartphone
Wi-Fi
11:07:49
3
30.6
13,605.36
26
null
No
Yes
Yes
Solved in Follow-up
Poor Website
0
49
M
ID1AZDH
Town
Silver Membership
01-03-2017
Yes
CID14897
Without Offers
Smartphone
Fiber_Optic
18:18:54
20
34.88
21,644.35
16
623.36
No
Yes
Yes
Solved
Poor Website
1
42
M
S12N6II
null
No Membership
11-01-2015
?
CID54003
Without Offers
Desktop
Fiber_Optic
0:24:20
2
1,280.4
28,698.48
-16.76290973
690.23
No
Yes
Yes
Solved
No reason specified
1
50
M
0TJ99GW
City
Basic Membership
08-06-2015
No
xxxxxxxx
Without Offers
Both
Fiber_Optic
3:52:35
7
497.96
28,490.98
17
652.39
No
Yes
No
Not Applicable
Poor Customer Service
1
29
F
16DEQL8
Village
Gold Membership
11-12-2015
Yes
CID28970
Credit/Debit Card Offers
?
Fiber_Optic
10:10:06
9
1,406.24
40,323.72
23
606.44
Yes
No
Yes
No Information Available
Poor Product Quality
1
15
M
MRGURDX
Village
Gold Membership
27-06-2016
Yes
CID17850
Without Offers
Smartphone
Fiber_Optic
12:44:38
11
95.32
21,304.54
Error
null
Yes
No
Yes
No Information Available
Poor Product Quality
1
35
F
L9G83FM
Town
Platinum Membership
29-09-2017
Yes
CID58596
Credit/Debit Card Offers
Desktop
Wi-Fi
10:20:55
8
341.896445
4,958.12
9
732.73
Yes
Yes
No
Not Applicable
Too many ads
0
47
M
3I8PE1P
Town
Silver Membership
05-09-2016
No
xxxxxxxx
Without Offers
Desktop
Fiber_Optic
23:49:44
21
133.17
14,004.43
28
674.4
Yes
No
Yes
Unsolved
Too many ads
1
33
M
GRH3Y0E
City
Platinum Membership
30-01-2015
No
xxxxxxxx
Gift Vouchers/Coupons
Smartphone
Wi-Fi
23:04:34
8
43.98
20,457.51
10
739.51
No
Yes
No
Not Applicable
Poor Website
0
42
M
J7Q3OAW
Town
No Membership
28-04-2016
Yes
xxxxxxxx
Credit/Debit Card Offers
Smartphone
Fiber_Optic
21:00:45
12
39.49
49,881.91
8
698.13
Yes
No
No
Not Applicable
Poor Website
1
29
F
LFJZ6UB
null
No Membership
27-01-2016
Yes
CID55987
Without Offers
Smartphone
Wi-Fi
19:58:49
12
464.02
46,967.27
Error
618.77
Yes
No
No
Not Applicable
Poor Customer Service
1
26
M
ZSFV35X
Town
Premium Membership
06-07-2016
Yes
CID776
Without Offers
Smartphone
Mobile_Data
18:06:53
16
191.12
17,638.66
19
727.55
Yes
No
Yes
No Information Available
No reason specified
0
43
F
T4XM4SW
Village
Gold Membership
05-07-2015
No
xxxxxxxx
Without Offers
?
Wi-Fi
20:33:51
20
637.43
77,142.54
29.33553699
763.48
No
Yes
No
Not Applicable
Quality Customer Care
0
55
M
WBDYH2P
City
No Membership
18-11-2016
Yes
CID3368
Without Offers
?
Wi-Fi
0:15:32
20
216.52
42,577.79
5
687.28
No
Yes
Yes
Solved in Follow-up
No reason specified
1
13
M
PJ9N3VD
City
Premium Membership
01-01-2015
No
xxxxxxxx
Without Offers
Desktop
Fiber_Optic
17:35:08
20
145.57
12,081.01
18
null
No
Yes
Yes
Unsolved
Poor Customer Service
0
55
F
CCLYKP1
City
Platinum Membership
12-07-2016
No
xxxxxxxx
Gift Vouchers/Coupons
?
Fiber_Optic
7:31:00
13
257.34
11,741.85
22
774.33
Yes
No
No
Not Applicable
Poor Product Quality
0
17
F
HLT0SU5
null
Gold Membership
19-01-2016
No
xxxxxxxx
Credit/Debit Card Offers
Smartphone
Mobile_Data
23:15:47
17
183.85
3,693.93
21
765.61
Yes
No
Yes
Solved
Poor Customer Service
0
32
M
30WXXGY
City
No Membership
20-05-2016
No
xxxxxxxx
Gift Vouchers/Coupons
Both
Fiber_Optic
6:58:43
13
343.59
10,637.78
21
578.05
Yes
No
No
Not Applicable
Poor Product Quality
1
63
M
V82MPZB
City
Silver Membership
10-03-2015
Yes
CID52294
Gift Vouchers/Coupons
Smartphone
Mobile_Data
3:52:32
13
258.38
2,977.17
25
723.42
Yes
No
No
Not Applicable
Poor Website
0
25
M
K3WHB2N
null
No Membership
07-09-2016
Yes
CID46605
Without Offers
Smartphone
Fiber_Optic
0:35:26
2
826.06
22,641.18
43.33939963
534.67
Yes
Yes
No
Not Applicable
No reason specified
1
29
F
ILWXP40
Town
No Membership
03-12-2017
No
xxxxxxxx
Without Offers
?
Fiber_Optic
17:22:04
15
338.23
6,648.41
33.46020535
null
Yes
No
No
Not Applicable
Too many ads
1
33
F
IFIQUFZ
Town
Silver Membership
16-11-2017
?
CID40045
Gift Vouchers/Coupons
Smartphone
Fiber_Optic
16:34:59
6
167.61
22,651.22
21
713.53
No
Yes
Yes
Unsolved
Too many ads
0
64
F
1GZNDN4
Town
Basic Membership
31-05-2017
Yes
CID36112
Gift Vouchers/Coupons
Smartphone
Fiber_Optic
23:55:01
13
72.81
38,154.33
24
512.04
Yes
No
Yes
Solved in Follow-up
No reason specified
1
20
F
3R93W4G
City
Silver Membership
09-03-2015
No
xxxxxxxx
Without Offers
?
Wi-Fi
1:33:09
2
-1,040.106826
45,383.6
27
null
No
Yes
Yes
Unsolved
Poor Customer Service
1
42
M
GV815UG
null
No Membership
07-07-2015
No
xxxxxxxx
Gift Vouchers/Coupons
Desktop
Wi-Fi
21:49:11
14
190.65
25,609.96
Error
591.86
No
Yes
Yes
Solved in Follow-up
Poor Customer Service
1
64
M
H1SAJHF
City
Premium Membership
20-01-2015
No
xxxxxxxx
Gift Vouchers/Coupons
Desktop
Wi-Fi
23:08:31
19
-1,084.347574
32,312.92
10
775.61
No
Yes
Yes
Solved
No reason specified
0
43
M
PQAQETP
City
Platinum Membership
23-11-2016
Yes
xxxxxxxx
Gift Vouchers/Coupons
Smartphone
Mobile_Data
10:04:19
3
764.68
24,969.86
24
773.8
Yes
Yes
Yes
Unsolved
Poor Product Quality
0
49
F
ODWVRLD
Town
Basic Membership
01-03-2015
No
xxxxxxxx
Without Offers
Desktop
Mobile_Data
8:05:05
17
130.24
37,208.21
Error
632.15
No
Yes
No
Not Applicable
Poor Website
1
31
F
A9FH43V
Town
Premium Membership
26-12-2017
?
CID12248
Gift Vouchers/Coupons
?
Mobile_Data
17:28:53
7
231.24
67,602.94
6
734.34
Yes
No
No
Not Applicable
User Friendly Website
0
63
M
AXPUJWI
City
Gold Membership
18-09-2015
No
xxxxxxxx
Without Offers
Smartphone
Wi-Fi
16:48:46
13
397.68
59,378.24
10
728.2
Yes
Yes
Yes
Solved in Follow-up
User Friendly Website
0
38
M
ASXRH1J
null
No Membership
12-06-2016
Yes
xxxxxxxx
Gift Vouchers/Coupons
Smartphone
Mobile_Data
4:02:21
19
36.33
43,487.88
16
606.41
Yes
No
Yes
Unsolved
Poor Website
1
44
M
65GR0KF
Town
Gold Membership
22-07-2017
No
xxxxxxxx
Without Offers
Both
Mobile_Data
8:59:44
8
404.89
35,526.78
29
715.45
Yes
No
Yes
Unsolved
Poor Customer Service
0
41
F
RJX9ZDF
City
No Membership
08-03-2015
Yes
CID14256
Without Offers
Desktop
Wi-Fi
20:18:15
13
120.3
25,088.5
6
577.93
Yes
No
No
Not Applicable
Poor Customer Service
1
60
M
JWPBL1C
Town
No Membership
23-03-2017
Yes
CID63509
Gift Vouchers/Coupons
Desktop
Mobile_Data
2:00:20
13
97.5
14,163.38
Error
null
No
Yes
Yes
Unsolved
Too many ads
1
42
F
50SASAW
City
Premium Membership
25-08-2016
?
CID51982
Credit/Debit Card Offers
Smartphone
Mobile_Data
15:51:40
11
244.42
36,255.02
25
756.53
Yes
Yes
Yes
Solved in Follow-up
Too many ads
0
28
M
9LI5Q35
City
Platinum Membership
17-09-2016
Yes
CID5463
Credit/Debit Card Offers
Both
Wi-Fi
12:58:58
6
572.91
47,608.54
20
768.11
Yes
Yes
No
Not Applicable
No reason specified
0
43
F
5HCEVX9
Town
Gold Membership
19-08-2016
No
xxxxxxxx
Credit/Debit Card Offers
Desktop
Fiber_Optic
15:11:49
13
47.13
32,705.31
11
757.06
No
Yes
No
Not Applicable
Poor Product Quality
0
56
M
BTWHLDG
City
Gold Membership
10-07-2015
No
xxxxxxxx
Without Offers
Smartphone
Mobile_Data
6:32:50
13
58.08
42,250.64
17
1,060.477905
No
Yes
Yes
Solved
Poor Customer Service
1
10
F
P6MO829
Town
Gold Membership
02-07-2015
No
xxxxxxxx
Credit/Debit Card Offers
Smartphone
Mobile_Data
9:25:24
13
162.71
4,668.72
12
752.76
Yes
No
No
Not Applicable
Poor Product Quality
0
39
F
CF4SS0K
City
Platinum Membership
13-10-2016
No
xxxxxxxx
Without Offers
?
Wi-Fi
9:17:31
18
258.9
79,591.9
2
789.61
Yes
No
Yes
Unsolved
Quality Customer Care
0
18
F
PVJIVI6
Village
Basic Membership
20-12-2016
No
xxxxxxxx
Without Offers
Desktop
Wi-Fi
14:49:16
11
123.55
25,244.8
25
670.5
Yes
No
No
Not Applicable
No reason specified
1
41
F
3HXF7IT
Town
Silver Membership
24-09-2016
Yes
CID28688
Without Offers
Desktop
Mobile_Data
4:00:57
4
627.17
78,466.82
15
774.97
Yes
Yes
Yes
Solved in Follow-up
Reasonable Price
0
40
F
2US42EZ
null
Silver Membership
25-02-2017
No
xxxxxxxx
Without Offers
Smartphone
Wi-Fi
0:38:29
13
174.81
58,956.42
10
723.37
Yes
No
No
Not Applicable
Reasonable Price
0
47
M
JSSCY0S
Town
Gold Membership
13-12-2016
Yes
xxxxxxxx
Without Offers
Desktop
Fiber_Optic
14:29:58
11
128.98
9,746.28
14
629.39
Yes
No
Yes
Solved in Follow-up
No reason specified
1
51
M
VFUG7DK
City
Silver Membership
12-07-2015
Yes
xxxxxxxx
Without Offers
Smartphone
Mobile_Data
20:06:24
13
64.05
7,536.91
5
686.79
No
Yes
No
Not Applicable
No reason specified
1
29
F
4BQKI0W
City
No Membership
22-05-2017
No
xxxxxxxx
Credit/Debit Card Offers
Both
Mobile_Data
0:04:55
9
315.83
38,255.23
Error
612.76
Yes
Yes
No
Not Applicable
Too many ads
1
42
M
ZW3VCX4
City
Platinum Membership
01-11-2017
No
xxxxxxxx
Credit/Debit Card Offers
Smartphone
Fiber_Optic
18:29:20
9
101.91
19,345.51
Error
726.19
No
Yes
Yes
No Information Available
No reason specified
0
48
F
FFHHGWP
null
Platinum Membership
01-05-2016
Yes
CID15710
Without Offers
?
Wi-Fi
22:14:05
13
90.01
26,828.64
29
779.88
No
Yes
No
Not Applicable
Poor Customer Service
0
15
M
P3H140F
Town
No Membership
09-12-2017
Yes
CID26421
null
Smartphone
Fiber_Optic
14:00:19
17
96.33
10,660.52
Error
668.91
No
Yes
No
Not Applicable
Poor Website
1
12
M
3QST0TE
Town
Basic Membership
01-02-2017
?
CID41979
Credit/Debit Card Offers
Smartphone
Fiber_Optic
8:22:21
13
304.49
7,592.28
16
200.024044
Yes
No
No
Not Applicable
Too many ads
1
39
F
1EFXQYK
City
Gold Membership
13-08-2016
?
xxxxxxxx
Credit/Debit Card Offers
Smartphone
Fiber_Optic
3:01:54
26
32.14
12,840.78
26
722.23
Yes
No
No
Not Applicable
Poor Customer Service
0
53
F
TGTYKOU
Village
Premium Membership
26-10-2017
No
xxxxxxxx
Credit/Debit Card Offers
?
Wi-Fi
22:05:36
6
319.77
1,489.3
12
770.93
No
Yes
No
Not Applicable
No reason specified
0
52
M
D7D5D1X
null
Silver Membership
11-01-2015
Yes
CID16066
Gift Vouchers/Coupons
Smartphone
Mobile_Data
12:09:04
13
353.5
25,382.33
12
744.77
No
Yes
Yes
Solved
User Friendly Website
0
17
F
BYECNEV
City
Premium Membership
22-10-2016
No
xxxxxxxx
Credit/Debit Card Offers
Smartphone
Wi-Fi
21:43:27
8
200.19
24,611.12
11
793.92
No
Yes
No
Not Applicable
Reasonable Price
0
48
M
A9RYEQX
null
Silver Membership
09-03-2015
Yes
CID48465
Gift Vouchers/Coupons
?
Fiber_Optic
10:31:01
25
153.57
13,389.47
21
649.61
No
Yes
No
Not Applicable
No reason specified
1
46
M
7XF1MHE
null
Platinum Membership
20-01-2015
No
xxxxxxxx
Gift Vouchers/Coupons
Smartphone
Wi-Fi
2:12:00
16
42.3
3,885.34
13
754.41
No
Yes
Yes
Solved
No reason specified
0
26
F
035NUR2
Town
Silver Membership
19-10-2015
Yes
CID31523
Without Offers
Smartphone
Mobile_Data
12:24:59
17
81.27
26,792.43
7
723.31
Yes
No
No
Not Applicable
Poor Product Quality
0
41
F
BRGOKIF
null
No Membership
03-10-2016
No
xxxxxxxx
Without Offers
Desktop
Mobile_Data
7:56:41
22
68.02
37,843.72
11
599.22
No
Yes
No
Not Applicable
No reason specified
1
38
F
FFVKWOU
City
Platinum Membership
11-06-2015
Yes
CID26015
Credit/Debit Card Offers
Both
Mobile_Data
21:58:12
4
700.27
38,371.42
Error
1,004.626597
Yes
Yes
No
Not Applicable
Poor Customer Service
0