age
int64
10
64
gender
stringclasses
3 values
security_no
stringlengths
7
8
region_category
stringclasses
3 values
membership_category
stringclasses
6 values
joining_date
stringlengths
10
10
joined_through_referral
stringclasses
3 values
referral_id
stringlengths
4
11
preferred_offer_types
stringclasses
3 values
medium_of_operation
stringclasses
4 values
internet_option
stringclasses
3 values
last_visit_time
stringlengths
7
8
days_since_last_login
int64
-999
26
avg_time_spent
float64
-2,814.11
3.24k
avg_transaction_value
float64
800
99.9k
avg_frequency_login_days
stringlengths
1
12
points_in_wallet
float64
-760.66
2.07k
used_special_discount
stringclasses
2 values
offer_application_preference
stringclasses
2 values
past_complaint
stringclasses
2 values
complaint_status
stringclasses
5 values
feedback
stringclasses
9 values
churn_risk_score
int64
0
1
19
F
4R883CS
City
Gold Membership
04-08-2015
Yes
CID33644
Gift Vouchers/Coupons
?
Wi-Fi
15:06:01
22
567.56
24,628.86
9
720.85
Yes
No
No
Not Applicable
Poor Customer Service
0
17
M
ZKP96AP
Village
Gold Membership
26-08-2017
No
xxxxxxxx
Gift Vouchers/Coupons
Desktop
Mobile_Data
0:56:28
10
49.78
8,799.23
17
41.676285
Yes
No
No
Not Applicable
Poor Website
1
57
M
FBAG5BK
City
Gold Membership
05-07-2017
Yes
CID50081
Credit/Debit Card Offers
Smartphone
Mobile_Data
9:20:51
15
176.52
8,232.63
18
762.32
Yes
No
Yes
Unsolved
Reasonable Price
0
17
F
9HFNR1Y
Town
Silver Membership
11-05-2017
No
xxxxxxxx
Without Offers
?
Fiber_Optic
2:13:28
17
34.68
18,096.4
13
340.965055
No
Yes
No
Not Applicable
Poor Customer Service
0
39
F
RNKU2I9
Town
Basic Membership
09-12-2016
Yes
CID58029
Credit/Debit Card Offers
Both
Wi-Fi
15:03:29
16
1,152.87
30,495.39
5
506.93
Yes
Yes
No
Not Applicable
Too many ads
1
61
F
GTZVZ2R
Village
Silver Membership
10-05-2016
No
xxxxxxxx
Gift Vouchers/Coupons
Desktop
Mobile_Data
3:04:47
10
276.66
38,730.39
13
718.48
Yes
No
Yes
Solved
Poor Customer Service
0
23
M
VP5JHWU
Town
Silver Membership
17-11-2015
Yes
CID45275
Without Offers
Both
Wi-Fi
3:34:23
17
224.17
20,077.72
26
384.234632
No
Yes
No
Not Applicable
Poor Customer Service
0
36
F
P2BD5QR
City
No Membership
19-10-2016
Yes
CID33830
Without Offers
Smartphone
Wi-Fi
1:40:07
-999
111.79
25,573.92
Error
623.73
No
Yes
No
Not Applicable
Poor Customer Service
1
57
M
QD2NA9T
null
Platinum Membership
07-02-2016
Yes
CID31594
Without Offers
Both
Wi-Fi
16:35:01
9
290.6
33,722.77
Error
-109.151699
Yes
No
Yes
No Information Available
Products always in Stock
0
23
M
BLW5QVS
City
Platinum Membership
20-02-2017
Yes
CID61035
Without Offers
Desktop
Fiber_Optic
2:47:33
2
586.51
46,798.12
25
755.7
No
Yes
Yes
No Information Available
Poor Product Quality
0
54
F
9REI7PY
null
Platinum Membership
23-06-2016
?
CID30175
Gift Vouchers/Coupons
Desktop
Mobile_Data
20:42:25
15
850.61
28,771.51
11
717.12
Yes
No
Yes
Unsolved
Too many ads
0
21
F
QMA78ES
Town
Premium Membership
14-06-2015
?
CID37849
Gift Vouchers/Coupons
?
Wi-Fi
21:14:24
8
284.27
23,884.17
3
1,109.393296
Yes
No
Yes
Solved
Reasonable Price
0
45
F
8RW7NWS
City
No Membership
11-07-2015
?
CID2381
Gift Vouchers/Coupons
Both
Fiber_Optic
20:49:27
14
232.89
14,281.52
12
674.82
Yes
No
Yes
No Information Available
Too many ads
1
62
F
RV9SRPA
null
No Membership
23-09-2016
?
CID43554
Without Offers
Smartphone
Mobile_Data
22:15:27
24
-26.257572
49,659.84
26
654.48
Yes
No
No
Not Applicable
Too many ads
1
63
F
7ZIUBSG
null
Gold Membership
20-04-2015
Yes
CID14556
Gift Vouchers/Coupons
Desktop
Mobile_Data
14:32:20
1
94.15
87,442.93
5
765.18
No
Yes
No
Not Applicable
User Friendly Website
0
45
M
DM2W8MJ
Town
Basic Membership
26-09-2017
Yes
CID15387
Credit/Debit Card Offers
Desktop
Mobile_Data
11:27:10
10
914.02
12,783.97
53.87618817
48.759024
Yes
No
Yes
Unsolved
Too many ads
1
44
F
AF59YQ7
null
Silver Membership
09-09-2017
No
xxxxxxxx
Credit/Debit Card Offers
Desktop
Fiber_Optic
20:49:50
13
227.59
30,554.36
23
732.53
Yes
No
No
Not Applicable
Poor Customer Service
0
13
F
3KVUZVJ
City
Gold Membership
08-04-2016
No
xxxxxxxx
Gift Vouchers/Coupons
?
Fiber_Optic
16:44:24
9
74.61
8,629.73
18
653.44
Yes
No
Yes
Unsolved
No reason specified
1
26
F
V1L21R1
Village
Premium Membership
21-02-2017
Yes
CID13012
Gift Vouchers/Coupons
Smartphone
Fiber_Optic
15:26:52
19
536.23
17,891.49
8
791.47
No
Yes
No
Not Applicable
Poor Product Quality
0
64
M
TX5QYDM
Village
Silver Membership
21-08-2017
No
xxxxxxxx
Credit/Debit Card Offers
Smartphone
Wi-Fi
18:03:18
6
31.07
5,648.38
26
null
Yes
No
No
Not Applicable
Too many ads
0
12
F
NJ2XQ0O
Town
Basic Membership
03-02-2016
Yes
CID53032
Credit/Debit Card Offers
Desktop
Fiber_Optic
19:11:15
15
498.1
32,246.32
10
682.65
No
Yes
No
Not Applicable
Poor Customer Service
1
16
F
ZNU7983
City
Platinum Membership
04-05-2015
Yes
CID51074
Without Offers
Smartphone
Mobile_Data
3:41:43
14
252.04
92,361.23
-7.911460129
724.83
No
Yes
Yes
Solved
Reasonable Price
0
33
M
1TWFN4U
Village
Basic Membership
30-06-2017
Yes
CID9723
Without Offers
Smartphone
Fiber_Optic
17:49:07
15
31.43
45,129.61
17
544.28
No
Yes
No
Not Applicable
Poor Product Quality
1
49
M
Z6VRD7S
null
Premium Membership
03-04-2016
Yes
CID52729
Without Offers
Desktop
Mobile_Data
19:40:42
11
768.72
19,176.06
28
726
Yes
No
No
Not Applicable
No reason specified
0
25
M
G2NLPGQ
Town
Basic Membership
19-03-2015
No
xxxxxxxx
Credit/Debit Card Offers
Smartphone
Mobile_Data
13:28:21
22
72.69
49,358.2
20
702.6
No
Yes
No
Not Applicable
Too many ads
1
18
F
NUEVBZH
City
No Membership
15-04-2015
No
xxxxxxxx
Credit/Debit Card Offers
Smartphone
Mobile_Data
16:34:45
8
32.26
42,425.44
18
514.89
Yes
No
No
Not Applicable
No reason specified
1
16
F
YT4TO1T
City
Basic Membership
01-10-2017
No
xxxxxxxx
Without Offers
Desktop
Mobile_Data
14:34:56
6
52.47
25,044.14
6
695.18
Yes
No
Yes
Solved in Follow-up
No reason specified
1
37
M
U5RA37Q
Village
Basic Membership
10-07-2017
Yes
CID15350
Credit/Debit Card Offers
?
Wi-Fi
11:00:26
13
437.53
7,629.97
28
612.89
No
Yes
No
Not Applicable
No reason specified
1
54
F
5L4CBO1
Town
Silver Membership
20-01-2015
Yes
xxxxxxxx
Credit/Debit Card Offers
Both
Mobile_Data
10:05:48
9
269.69
32,640.75
11
787.14
No
Yes
No
Not Applicable
No reason specified
0
51
M
TSOIJHD
null
No Membership
21-07-2015
?
CID14933
Credit/Debit Card Offers
Desktop
Fiber_Optic
2:21:38
13
32.43
39,295.25
22
624.59
Yes
No
No
Not Applicable
No reason specified
1
57
M
OCTFPWU
null
No Membership
03-08-2017
No
xxxxxxxx
Without Offers
?
Mobile_Data
17:11:38
7
126.25
32,050.97
15
675.26
No
Yes
No
Not Applicable
Too many ads
1
28
M
1I513RB
City
Silver Membership
24-06-2015
Yes
CID5623
Without Offers
Smartphone
Mobile_Data
13:04:43
12
853.562326
11,004.94
8
1,104.652226
Yes
No
Yes
Solved in Follow-up
Poor Customer Service
0
49
F
MHFIYKA
City
Platinum Membership
04-08-2016
?
CID29741
Without Offers
Smartphone
Mobile_Data
21:10:05
20
275.84
39,739.67
28.39773354
762.96
No
Yes
No
Not Applicable
Poor Website
0
35
F
OKRUSLZ
Town
Platinum Membership
04-02-2015
Yes
CID14237
Credit/Debit Card Offers
Smartphone
Wi-Fi
0:12:46
15
91.99
11,939.89
11
700.28
No
Yes
Yes
Solved
Too many ads
0
14
M
L4UZW53
Town
Basic Membership
20-03-2016
No
xxxxxxxx
Credit/Debit Card Offers
Both
Mobile_Data
6:32:55
23
442.29
30,286.43
15
258.842729
Yes
No
No
Not Applicable
Poor Customer Service
1
31
F
R71AXLK
Village
Premium Membership
25-05-2017
No
xxxxxxxx
Credit/Debit Card Offers
Desktop
Fiber_Optic
21:07:07
24
216.84
22,716.53
8
834.37
No
Yes
No
Not Applicable
User Friendly Website
0
59
F
LEFB75C
Town
No Membership
29-03-2017
No
xxxxxxxx
Gift Vouchers/Coupons
?
Wi-Fi
8:18:29
3
193.88
44,822.38
14
686.6
Yes
No
No
Not Applicable
Too many ads
1
53
F
VV6R6OS
City
Basic Membership
04-01-2015
Yes
CID21317
Without Offers
Smartphone
Wi-Fi
14:47:36
18
72.15
25,658.25
24
null
No
Yes
Yes
Solved in Follow-up
Poor Product Quality
1
31
M
EWN5Z1L
null
Gold Membership
09-01-2015
No
xxxxxxxx
Gift Vouchers/Coupons
Desktop
Mobile_Data
15:33:27
21
128.87
69,574.2
8
759.55
Yes
No
No
Not Applicable
User Friendly Website
0
16
M
PY1HU1V
Town
Platinum Membership
19-11-2015
No
xxxxxxxx
Without Offers
Smartphone
Wi-Fi
1:10:36
22
182.65
29,675.95
Error
761.42
No
Yes
Yes
Solved in Follow-up
Too many ads
0
25
M
M2U7PGA
City
Silver Membership
14-12-2016
No
xxxxxxxx
Without Offers
Desktop
Mobile_Data
2:18:02
11
30.54
928.79
20
649.11
Yes
No
Yes
No Information Available
Poor Customer Service
1
59
F
TGIF7OH
Town
No Membership
14-07-2015
Yes
CID57884
Gift Vouchers/Coupons
Both
Mobile_Data
16:31:10
-999
606.75
7,307.49
22
512.86
Yes
No
Yes
Solved
Poor Customer Service
1
63
F
AHGCSAJ
null
No Membership
06-08-2017
Yes
CID28860
Credit/Debit Card Offers
?
Wi-Fi
3:35:37
11
48.93
29,366.76
21
533.76
No
Yes
Yes
Solved
No reason specified
1
42
M
EZXWGB4
Town
Premium Membership
25-11-2017
Yes
CID17262
Without Offers
Desktop
Wi-Fi
9:23:53
5
76.64
43,147.73
Error
null
No
Yes
Yes
Solved in Follow-up
Too many ads
0
19
F
ICNGFUM
null
Platinum Membership
09-04-2017
Yes
CID53905
Gift Vouchers/Coupons
Both
Wi-Fi
2:52:01
14
329.45
42,633.69
12
1,205.032047
No
Yes
No
Not Applicable
No reason specified
0
55
M
OIVKDCH
Town
No Membership
13-06-2015
Yes
CID45850
Credit/Debit Card Offers
Smartphone
Fiber_Optic
1:36:32
5
-786.942219
26,886.65
18
633.72
No
Yes
Yes
No Information Available
Poor Product Quality
1
38
M
40K2PK1
Town
Gold Membership
12-04-2017
No
xxxxxxxx
Without Offers
Smartphone
Wi-Fi
9:37:19
7
333.62
42,912.68
23
632.21
No
Yes
No
Not Applicable
Poor Product Quality
0
18
F
MO13VZ0
City
Gold Membership
17-11-2015
Yes
CID14019
Without Offers
Smartphone
Fiber_Optic
5:54:43
18
-878.183962
46,957.62
Error
792.89
No
Yes
Yes
Unsolved
Poor Customer Service
0
47
F
H3ZOWLW
City
Premium Membership
19-09-2017
No
xxxxxxxx
Gift Vouchers/Coupons
Desktop
Wi-Fi
13:29:41
13
85.29
82,410.91
18
1,084.138534
No
Yes
No
Not Applicable
User Friendly Website
0
52
F
JPPOSJH
null
Gold Membership
17-05-2016
No
xxxxxxxx
Without Offers
Desktop
Fiber_Optic
4:30:23
13
116.57
27,850.55
Error
1,143.116704
Yes
No
No
Not Applicable
Too many ads
0
11
M
L4XJQ0Y
City
Basic Membership
04-05-2016
Yes
CID35990
Credit/Debit Card Offers
Desktop
Fiber_Optic
17:33:42
8
271.92
40,168.49
22
1,000.830846
No
Yes
No
Not Applicable
Poor Customer Service
1
39
F
5Z40VQP
City
Silver Membership
31-12-2017
Yes
CID31896
Without Offers
Desktop
Fiber_Optic
6:43:13
12
32.83
16,836.25
8
717.53
No
Yes
Yes
Solved in Follow-up
No reason specified
1
28
M
36FYLLE
Village
Gold Membership
27-04-2016
Yes
CID48918
Credit/Debit Card Offers
Smartphone
Mobile_Data
5:23:04
7
60.8
23,008.07
29
619.61
No
Yes
No
Not Applicable
Poor Website
1
18
F
333BTNZ
Town
Premium Membership
15-08-2017
Yes
CID5664
Gift Vouchers/Coupons
Desktop
Wi-Fi
4:37:39
4
170.17
23,323.76
3
767.846246
Yes
No
No
Not Applicable
Reasonable Price
0
13
F
8Q9O76T
City
Silver Membership
30-07-2016
No
xxxxxxxx
Credit/Debit Card Offers
?
Mobile_Data
16:44:50
11
92.56
4,461.97
48.13669158
764.67
No
Yes
No
Not Applicable
Poor Product Quality
0
50
F
BN2DZZ5
null
No Membership
12-10-2016
Yes
CID37462
Gift Vouchers/Coupons
Smartphone
Mobile_Data
2:40:03
20
59.18
6,700.98
6
692.3
No
Yes
Yes
Solved in Follow-up
Poor Website
1
11
F
C5EFZX3
Village
Premium Membership
24-09-2016
Yes
CID16401
Credit/Debit Card Offers
Both
Fiber_Optic
21:56:20
2
510.34
46,695.48
28.02977091
992.8312
Yes
Yes
No
Not Applicable
Quality Customer Care
0
16
M
GULM8EQ
Town
Platinum Membership
23-02-2017
No
xxxxxxxx
Gift Vouchers/Coupons
Desktop
Mobile_Data
18:48:03
12
487.96
21,189.07
29
383.594285
Yes
No
No
Not Applicable
Poor Website
0
13
M
52AVY9M
City
Premium Membership
05-04-2017
No
xxxxxxxx
Credit/Debit Card Offers
Both
Wi-Fi
7:22:34
21
210.46
29,027.8
25
724.45
Yes
No
Yes
Solved in Follow-up
Poor Customer Service
0
64
M
MTD7KII
City
No Membership
08-12-2016
No
xxxxxxxx
Credit/Debit Card Offers
Smartphone
Wi-Fi
1:41:08
14
210.19
42,452.65
26
637.18
Yes
No
Yes
Solved
No reason specified
1
58
F
UWTCRSD
Town
Platinum Membership
03-03-2015
Yes
CID961
Without Offers
Both
Fiber_Optic
1:34:50
-999
991.13
82,839.13
Error
767.14
Yes
Yes
Yes
Unsolved
Products always in Stock
0
38
M
B92LHZF
Town
Premium Membership
02-02-2016
Yes
CID40390
Gift Vouchers/Coupons
Smartphone
Wi-Fi
3:55:02
16
43.72
33,496.8
25
751.17
Yes
No
Yes
Unsolved
Poor Customer Service
0
23
M
GC6QA9I
Town
No Membership
27-04-2015
?
CID58171
Credit/Debit Card Offers
Smartphone
Wi-Fi
14:34:03
11
480.55
37,511.11
17
623.98
No
Yes
Yes
No Information Available
Poor Customer Service
1
44
F
U4HGDKW
Village
No Membership
08-03-2017
Yes
CID39928
Credit/Debit Card Offers
Desktop
Mobile_Data
21:54:28
9
-685.814022
10,308.14
19
580.79
Yes
No
No
Not Applicable
Poor Customer Service
1
12
M
FDO9UIZ
Town
Gold Membership
07-02-2015
Yes
CID44236
Credit/Debit Card Offers
Desktop
Fiber_Optic
16:17:36
10
1,187.35
42,231.31
11
1,300.853831
Yes
Yes
No
Not Applicable
Reasonable Price
0
33
F
ZKW4BJL
Village
Basic Membership
12-02-2017
Yes
CID58207
Gift Vouchers/Coupons
Desktop
Wi-Fi
8:02:21
15
44.69
7,401.51
8
null
Yes
No
Yes
No Information Available
Poor Website
1
50
F
E6689BB
Town
Basic Membership
14-11-2017
Yes
xxxxxxxx
Credit/Debit Card Offers
Both
Mobile_Data
16:49:44
10
667.29
45,141.45
5
null
No
Yes
Yes
Solved in Follow-up
No reason specified
0
23
M
MJWAQ98
Town
No Membership
30-04-2017
No
xxxxxxxx
Gift Vouchers/Coupons
Smartphone
Wi-Fi
5:54:20
22
153.8
2,062.76
Error
663.05
Yes
No
Yes
Unsolved
Poor Website
1
19
F
NHHJBAJ
City
Gold Membership
21-03-2016
Yes
CID15739
Credit/Debit Card Offers
Smartphone
Fiber_Optic
2:15:34
12
298.87
35,962.5
21
710.8
Yes
Yes
No
Not Applicable
Too many ads
0
57
M
BDUFBZD
Town
Basic Membership
18-04-2016
Yes
CID48770
Without Offers
Desktop
Mobile_Data
2:08:19
11
140.78
2,325.68
15
612.13
No
Yes
No
Not Applicable
Too many ads
0
49
M
AHI1VJO
City
Gold Membership
14-11-2016
No
xxxxxxxx
Credit/Debit Card Offers
Smartphone
Wi-Fi
16:51:12
23
44.34
7,590.08
24
667.53
No
Yes
No
Not Applicable
No reason specified
1
37
M
M4G17F6
Village
Gold Membership
21-06-2016
Yes
CID60779
Credit/Debit Card Offers
Desktop
Mobile_Data
1:45:43
8
153.05
41,933.03
24
782.75
Yes
No
No
Not Applicable
Poor Customer Service
0
14
F
86UM910
City
Premium Membership
06-11-2016
Yes
CID7642
Credit/Debit Card Offers
Smartphone
Fiber_Optic
19:01:32
18
466.43
19,266.46
16
753.72
Yes
No
Yes
Solved
No reason specified
0
16
M
EL7P5MD
City
Premium Membership
02-01-2017
No
xxxxxxxx
Without Offers
Desktop
Mobile_Data
10:16:50
12
405.14
48,719.5
-5.608540799
749.07
No
Yes
Yes
Unsolved
No reason specified
0
53
F
FRFF6BP
City
Silver Membership
13-08-2016
?
CID62877
Credit/Debit Card Offers
?
Mobile_Data
0:02:35
9
373
22,116.07
19
725.59
No
Yes
Yes
Solved in Follow-up
Poor Product Quality
0
30
F
DVXTKBU
Town
Premium Membership
19-12-2015
No
xxxxxxxx
Gift Vouchers/Coupons
Smartphone
Wi-Fi
8:33:18
4
126.24
28,648.1
16
773.76
No
Yes
Yes
Unsolved
Products always in Stock
0
49
F
K9GMQ8S
Village
Platinum Membership
28-09-2017
No
xxxxxxxx
Without Offers
?
Wi-Fi
1:47:31
9
245.37
99,742.63
1
779.34
No
Yes
No
Not Applicable
Quality Customer Care
0
23
M
ERRY6DT
City
Silver Membership
01-04-2016
No
xxxxxxxx
Without Offers
Desktop
Wi-Fi
8:40:20
25
83.14
48,979.72
8
739.53
No
Yes
No
Not Applicable
Poor Customer Service
0
14
M
S7XAGNY
Town
Basic Membership
13-09-2015
No
xxxxxxxx
Gift Vouchers/Coupons
?
Wi-Fi
10:06:45
14
144.74
33,041.91
10
691.78
Yes
No
No
Not Applicable
No reason specified
1
10
F
IDB5OW2
null
Silver Membership
25-02-2017
No
xxxxxxxx
Gift Vouchers/Coupons
Desktop
Mobile_Data
4:46:38
19
114.26
48,703.04
-7.092356663
1,106.790219
Yes
No
Yes
Unsolved
Poor Website
1
43
M
8HHJH2W
Town
Basic Membership
09-03-2015
No
xxxxxxxx
Gift Vouchers/Coupons
Desktop
Wi-Fi
3:38:13
16
243.85
30,854.23
25
601.03
Yes
No
No
Not Applicable
Poor Product Quality
1
51
M
JH0340K
Town
Gold Membership
27-08-2015
Yes
CID59221
Without Offers
Smartphone
Wi-Fi
10:47:53
1
906.027755
8,559.06
12
820.09
No
Yes
No
Not Applicable
Reasonable Price
0
23
M
HNZHU69
City
No Membership
22-03-2016
Yes
CID23085
Gift Vouchers/Coupons
Smartphone
Mobile_Data
8:05:56
4
32.07
4,960.44
-9.623062254
34.797062
No
Yes
Yes
Solved
No reason specified
1
34
M
V860ZCW
Town
Silver Membership
25-02-2015
No
xxxxxxxx
Without Offers
Smartphone
Wi-Fi
21:12:59
15
57.13
31,045.36
28
null
Yes
No
Yes
Unsolved
Too many ads
1
60
F
AV8JVRK
Town
Basic Membership
25-10-2015
No
xxxxxxxx
Gift Vouchers/Coupons
Smartphone
Wi-Fi
3:27:28
13
378.19
26,422.96
14
265.121438
Yes
Yes
Yes
Unsolved
Poor Website
1
18
M
IR9SXRE
City
Basic Membership
13-07-2017
Yes
CID23481
Gift Vouchers/Coupons
Desktop
Fiber_Optic
3:03:47
8
116.53
18,891.78
Error
678.6
No
Yes
No
Not Applicable
Poor Website
1
61
M
QXRGU75
null
Basic Membership
21-08-2017
No
xxxxxxxx
Without Offers
?
Mobile_Data
12:32:58
6
-667.921214
34,457.54
18
1,104.990061
Yes
No
No
Not Applicable
No reason specified
1
22
F
23GWY0H
Village
Platinum Membership
23-03-2015
No
xxxxxxxx
Credit/Debit Card Offers
Both
Wi-Fi
16:46:36
8
204.99
37,899.27
5
742.31
Yes
No
Yes
Solved
Poor Website
0
37
F
JPEB478
Town
No Membership
13-09-2015
Yes
CID42217
Without Offers
Smartphone
Mobile_Data
0:20:12
16
1,419.570749
11,217.56
11
666.57
No
Yes
No
Not Applicable
Too many ads
1
13
F
MDX8MV6
Town
Basic Membership
26-12-2017
Yes
CID6992
Without Offers
Desktop
Fiber_Optic
3:48:34
22
51.47
9,590.6
15
546.99
Yes
No
No
Not Applicable
Too many ads
1
17
M
D47WP4U
null
Gold Membership
29-05-2015
Yes
CID18208
Gift Vouchers/Coupons
?
Wi-Fi
20:18:50
8
89.96
76,856
17
706.41
No
Yes
No
Not Applicable
Quality Customer Care
0
35
F
AP3TXBI
Town
Premium Membership
26-05-2015
Yes
CID18940
Without Offers
Both
Fiber_Optic
5:23:26
15
453.9
18,094.82
17
788.36
Yes
Yes
Yes
Solved in Follow-up
Poor Product Quality
0
62
M
Y845ZIW
Town
Basic Membership
22-01-2015
No
xxxxxxxx
Without Offers
Both
Fiber_Optic
1:10:01
24
283.04
7,753.08
22
674.61
Yes
Yes
Yes
Solved in Follow-up
Poor Customer Service
1
12
F
MV70LUK
Village
Gold Membership
14-05-2016
No
xxxxxxxx
Credit/Debit Card Offers
Smartphone
Fiber_Optic
1:45:55
-999
36.09
41,189.76
6
757.59
Yes
No
No
Not Applicable
No reason specified
0
50
F
QVH6OBZ
null
Silver Membership
03-02-2015
Yes
CID41397
Without Offers
?
Wi-Fi
10:39:26
7
567.551286
21,752.26
15
658.24
No
Yes
No
Not Applicable
Poor Product Quality
1
29
M
EHTXRQK
City
No Membership
10-09-2016
No
xxxxxxxx
Credit/Debit Card Offers
Desktop
Mobile_Data
12:07:47
6
339.25
41,371.5
-10.88157356
634.61
No
Yes
Yes
No Information Available
No reason specified
1
29
F
RWB574P
Village
Gold Membership
06-09-2017
Yes
xxxxxxxx
Credit/Debit Card Offers
?
Mobile_Data
3:14:31
-999
505.62
35,585.42
19
747
No
Yes
No
Not Applicable
User Friendly Website
0
59
F
L085MCO
null
Silver Membership
09-07-2016
Yes
CID10242
Credit/Debit Card Offers
Smartphone
Wi-Fi
11:37:04
13
598.73
7,034.41
28
745.66
No
Yes
No
Not Applicable
Poor Product Quality
0
14
M
R2GU6Q6
City
Basic Membership
23-06-2015
Yes
CID44080
Gift Vouchers/Coupons
Smartphone
Mobile_Data
9:41:24
22
178.6
49,477.49
12
560.66
No
Yes
No
Not Applicable
Poor Website
1
22
F
MZLKSXX
null
Gold Membership
29-04-2016
?
CID40978
Credit/Debit Card Offers
Smartphone
Wi-Fi
0:29:19
12
49.59
34,334
28
429.393743
No
Yes
No
Not Applicable
No reason specified
0