age
int64
10
64
gender
stringclasses
3 values
security_no
stringlengths
7
8
region_category
stringclasses
3 values
membership_category
stringclasses
6 values
joining_date
stringlengths
10
10
joined_through_referral
stringclasses
3 values
referral_id
stringlengths
4
11
preferred_offer_types
stringclasses
3 values
medium_of_operation
stringclasses
4 values
internet_option
stringclasses
3 values
last_visit_time
stringlengths
7
8
days_since_last_login
int64
-999
26
avg_time_spent
float64
-2,814.11
3.24k
avg_transaction_value
float64
800
99.9k
avg_frequency_login_days
stringlengths
1
12
points_in_wallet
float64
-760.66
2.07k
used_special_discount
stringclasses
2 values
offer_application_preference
stringclasses
2 values
past_complaint
stringclasses
2 values
complaint_status
stringclasses
5 values
feedback
stringclasses
9 values
churn_risk_score
int64
0
1
44
F
QSZ4KUL
City
Platinum Membership
03-10-2016
?
CID54843
Credit/Debit Card Offers
Desktop
Fiber_Optic
2:35:36
5
33.14
31,741.22
Error
775.58
Yes
No
Yes
Solved
No reason specified
0
16
M
NSZRB8U
City
Platinum Membership
11-05-2015
No
xxxxxxxx
Gift Vouchers/Coupons
Both
Mobile_Data
17:19:35
4
495.51
16,394.9
25
793.58
Yes
No
Yes
No Information Available
Poor Website
0
53
M
7OVETE2
City
No Membership
26-04-2017
Yes
CID35826
Without Offers
Smartphone
Mobile_Data
13:23:52
15
216.27
17,362.06
14
973.407015
No
Yes
Yes
Solved in Follow-up
Too many ads
1
21
F
6PPEIMY
null
Gold Membership
30-05-2016
Yes
CID38248
Without Offers
Smartphone
Fiber_Optic
7:09:08
4
56.26
17,383.12
21
648.88
Yes
No
No
Not Applicable
No reason specified
1
16
M
4P9O7W4
null
No Membership
25-07-2016
?
CID12764
Without Offers
Smartphone
Fiber_Optic
1:09:41
15
-734.419144
6,994.41
9
674.05
Yes
No
Yes
No Information Available
Poor Website
1
49
F
2OG394V
City
No Membership
07-06-2017
?
CID60829
Gift Vouchers/Coupons
Desktop
Fiber_Optic
4:53:18
4
31.1
21,880.46
14
null
No
Yes
Yes
Unsolved
Too many ads
1
44
F
V7ZJ0X9
null
Platinum Membership
10-09-2017
?
CID16088
Credit/Debit Card Offers
Desktop
Mobile_Data
7:35:49
14
87.07
56,219.4
7
1,517.570555
No
Yes
No
Not Applicable
Products always in Stock
0
33
F
1J4K77V
Town
Platinum Membership
24-12-2015
No
xxxxxxxx
Without Offers
Smartphone
Wi-Fi
22:55:45
6
77.27
5,380.46
20
null
Yes
No
Yes
No Information Available
Poor Product Quality
0
58
M
WTV9KIR
Town
Premium Membership
14-12-2016
?
CID49075
Gift Vouchers/Coupons
Smartphone
Fiber_Optic
8:39:26
6
314.37
3,830.38
11
774.91
No
Yes
No
Not Applicable
Too many ads
0
18
M
T6B4TPI
Town
Basic Membership
07-12-2017
Yes
CID17160
Gift Vouchers/Coupons
Desktop
Wi-Fi
20:17:32
14
214.12
17,656.83
10
143.270788
Yes
No
No
Not Applicable
Poor Customer Service
0
10
F
ZLQ6IKC
Village
No Membership
04-07-2015
Yes
CID8508
Without Offers
?
Fiber_Optic
14:54:58
9
715.44
46,007.95
27
577.71
No
Yes
Yes
Solved in Follow-up
Poor Website
1
37
M
10XEKH0
City
Silver Membership
21-11-2016
?
CID60725
Credit/Debit Card Offers
Smartphone
Mobile_Data
21:03:39
14
235.6
43,489.68
17
680.6
Yes
No
No
Not Applicable
Poor Website
1
25
M
FCBO5SV
City
Gold Membership
27-03-2015
No
xxxxxxxx
Without Offers
Smartphone
Wi-Fi
8:42:45
-999
112.78
42,473
22
627.59
Yes
No
Yes
No Information Available
Poor Customer Service
1
11
F
0VRL2LF
Town
No Membership
28-06-2015
Yes
CID4585
Gift Vouchers/Coupons
Smartphone
Wi-Fi
8:51:24
23
65.63
19,978.92
19
618.48
No
Yes
Yes
Solved
No reason specified
1
49
M
KRV86HW
City
No Membership
07-11-2015
No
xxxxxxxx
Gift Vouchers/Coupons
Smartphone
Fiber_Optic
20:59:55
-999
-800.402781
37,764.79
6
638.1
Yes
No
No
Not Applicable
Too many ads
1
52
F
BQDT6R7
null
No Membership
21-11-2017
?
CID25481
Without Offers
Smartphone
Mobile_Data
4:10:25
12
143.08
29,916.45
14
513.71
No
Yes
No
Not Applicable
Too many ads
1
43
F
R2Y8JZJ
City
Basic Membership
20-04-2017
No
xxxxxxxx
Gift Vouchers/Coupons
Smartphone
Fiber_Optic
16:06:14
2
311.37
29,664.34
15
702.84
Yes
No
No
Not Applicable
No reason specified
1
40
M
3HMO9N4
null
No Membership
17-09-2015
No
xxxxxxxx
Gift Vouchers/Coupons
Desktop
Wi-Fi
18:40:26
11
239.4
1,191.7
9
602.67
Yes
No
No
Not Applicable
No reason specified
1
52
M
4CSX0KK
Town
Premium Membership
03-06-2017
No
xxxxxxxx
Gift Vouchers/Coupons
?
Mobile_Data
0:40:03
16
215.93
96,597.34
16
788.31
Yes
Yes
Yes
No Information Available
Quality Customer Care
0
53
F
TKYFPDZ
Town
Basic Membership
30-03-2015
No
xxxxxxxx
Gift Vouchers/Coupons
Smartphone
Fiber_Optic
19:01:21
17
96.05
11,290.39
12
687
Yes
No
No
Not Applicable
Poor Website
1
24
F
3OWN935
City
Basic Membership
14-07-2017
?
xxxxxxxx
Without Offers
Smartphone
Mobile_Data
14:32:19
14
135.32
48,607.4
14
640.7
Yes
No
No
Not Applicable
No reason specified
0
22
M
RRL7P03
City
Basic Membership
04-01-2016
No
xxxxxxxx
Gift Vouchers/Coupons
Desktop
Wi-Fi
2:20:26
10
315.48
13,991.6
23
706.49
No
Yes
No
Not Applicable
Poor Product Quality
1
55
F
1YNTBC7
City
No Membership
12-11-2017
Yes
xxxxxxxx
Credit/Debit Card Offers
Desktop
Mobile_Data
22:46:34
13
360.26
16,202.81
Error
666.7
No
Yes
No
Not Applicable
No reason specified
1
62
M
QE63TGQ
Town
Gold Membership
30-12-2016
?
xxxxxxxx
Gift Vouchers/Coupons
Desktop
Mobile_Data
20:00:06
20
115.75
12,749.26
19
639.96
No
Yes
Yes
Unsolved
Poor Customer Service
1
32
F
JH80O6D
City
No Membership
15-02-2015
Yes
CID46550
Gift Vouchers/Coupons
Both
Mobile_Data
11:43:21
13
-74.781572
6,130.66
21
534.55
Yes
Yes
Yes
Unsolved
Poor Product Quality
1
55
F
UT1ZAKC
Town
Gold Membership
05-12-2015
Yes
CID26974
Without Offers
Smartphone
Wi-Fi
9:00:50
12
32.83
28,860.42
9
null
Yes
No
No
Not Applicable
Poor Website
0
46
M
XFEB4LK
Town
Gold Membership
13-11-2017
?
CID32049
Without Offers
Smartphone
Mobile_Data
12:20:20
9
31.48
5,204.2
23
639.62
No
Yes
No
Not Applicable
Poor Product Quality
1
55
F
JOXZI76
City
No Membership
08-01-2016
No
xxxxxxxx
Without Offers
Smartphone
Fiber_Optic
17:57:54
13
440.82
24,937.96
22
null
No
Yes
No
Not Applicable
Poor Website
1
50
M
EQ003IS
null
Premium Membership
09-10-2015
No
xxxxxxxx
Without Offers
Desktop
Wi-Fi
20:56:33
4
132.45
47,853.17
25
721.11
No
Yes
No
Not Applicable
Poor Website
0
54
F
0PLX4LU
City
Gold Membership
03-01-2016
Yes
CID6500
Credit/Debit Card Offers
Desktop
Mobile_Data
2:17:18
16
292.41
38,929.77
Error
767.07
Yes
No
Yes
Unsolved
Poor Customer Service
0
24
F
Z9ZHI8I
Town
Basic Membership
19-08-2017
No
xxxxxxxx
Credit/Debit Card Offers
Both
Fiber_Optic
18:22:31
14
358.28
15,602.69
26
624.09
Yes
No
Yes
Solved in Follow-up
Poor Website
1
52
M
JJ2ZWNT
Village
Premium Membership
27-10-2015
Yes
CID46275
Gift Vouchers/Coupons
Desktop
Wi-Fi
11:15:26
4
183.18
17,309.24
10
779.55
No
Yes
Yes
Solved in Follow-up
Quality Customer Care
0
23
F
7QRGQXA
City
Gold Membership
09-10-2015
Yes
CID58057
Gift Vouchers/Coupons
Desktop
Wi-Fi
11:29:53
2
527.04
31,454.48
11
613.69
Yes
No
No
Not Applicable
Poor Product Quality
1
34
F
SQZALFE
City
Gold Membership
21-05-2017
No
xxxxxxxx
Credit/Debit Card Offers
?
Mobile_Data
21:02:40
3
33.56
35,980.68
26
689.54
Yes
No
Yes
Unsolved
Poor Website
1
13
F
OSP67XI
Town
No Membership
27-08-2016
?
CID58898
Credit/Debit Card Offers
Desktop
Wi-Fi
5:59:25
-999
93.21
10,728.08
23
613.17
No
Yes
Yes
Unsolved
Poor Website
1
51
F
NKV2QF2
Village
Platinum Membership
08-08-2017
No
xxxxxxxx
Credit/Debit Card Offers
Desktop
Mobile_Data
20:56:35
2
43.45
5,033.18
13
762.92
Yes
No
Yes
No Information Available
No reason specified
0
11
M
AB2U35X
Village
Basic Membership
26-03-2017
Yes
CID7248
Gift Vouchers/Coupons
Desktop
Wi-Fi
18:35:07
12
781.57
14,841.91
13
659.81
Yes
No
No
Not Applicable
Poor Customer Service
1
55
F
0TPP0M1
Town
Silver Membership
22-03-2015
No
xxxxxxxx
Without Offers
Desktop
Wi-Fi
23:06:17
10
33.63
49,165.25
20
675.76
Yes
No
No
Not Applicable
Poor Product Quality
1
38
M
Z6N4XVG
Village
No Membership
10-10-2015
Yes
CID52365
Gift Vouchers/Coupons
Smartphone
Wi-Fi
11:37:55
13
185.78
38,097.45
5
512.16
No
Yes
Yes
No Information Available
Too many ads
1
64
M
VM31MUI
City
Silver Membership
20-05-2015
No
xxxxxxxx
Credit/Debit Card Offers
Desktop
Wi-Fi
22:05:14
14
316.103678
30,779.07
29
614.67
No
Yes
Yes
Solved
No reason specified
1
32
M
UUYZSCX
null
No Membership
16-08-2016
Yes
CID7745
Credit/Debit Card Offers
Desktop
Fiber_Optic
12:48:34
20
1,104.91
34,610.38
10
645.88
Yes
No
Yes
Unsolved
No reason specified
1
52
M
DVQTR9E
Town
Basic Membership
28-09-2017
Yes
CID39080
Credit/Debit Card Offers
Desktop
Mobile_Data
7:08:09
15
493.4
12,912.31
Error
657.75
Yes
No
Yes
Solved in Follow-up
Too many ads
1
48
F
94EUR2Q
City
No Membership
14-10-2015
Yes
CID4028
Gift Vouchers/Coupons
Smartphone
Fiber_Optic
10:37:02
18
369.31
28,924.11
24
null
Yes
No
Yes
No Information Available
Poor Product Quality
1
22
F
RGK7IUM
City
No Membership
13-10-2017
Yes
CID48341
Credit/Debit Card Offers
Both
Wi-Fi
1:36:20
8
881.8
34,239.79
26
690.39
Yes
Yes
No
Not Applicable
Poor Product Quality
1
24
M
Y7Z31DX
Town
Platinum Membership
04-03-2016
Yes
CID5200
Gift Vouchers/Coupons
Desktop
Fiber_Optic
8:58:07
15
261.58
42,050.9
23
null
Yes
No
No
Not Applicable
Too many ads
0
12
M
TIZSSWA
Town
Basic Membership
21-11-2017
No
xxxxxxxx
Credit/Debit Card Offers
Desktop
Mobile_Data
21:56:57
21
224.91
12,677.78
20
676.78
No
Yes
No
Not Applicable
Too many ads
1
33
M
CN0H9RN
City
Premium Membership
27-01-2017
No
xxxxxxxx
Gift Vouchers/Coupons
Smartphone
Mobile_Data
22:32:27
19
193.83
7,511.78
14
409.370618
No
Yes
No
Not Applicable
Poor Website
0
47
M
7RFHHNU
Village
No Membership
10-09-2017
No
xxxxxxxx
Without Offers
Smartphone
Mobile_Data
15:55:21
12
1,450.14331
26,452.92
19
594.51
Yes
No
Yes
Solved
Too many ads
1
19
M
Q9EI77L
Town
No Membership
04-03-2016
No
xxxxxxxx
Gift Vouchers/Coupons
Smartphone
Mobile_Data
15:36:14
20
166.47
41,807.27
27
683.25
Yes
No
No
Not Applicable
Too many ads
0
64
M
KY85L0W
City
Gold Membership
05-04-2015
No
xxxxxxxx
Gift Vouchers/Coupons
Smartphone
Wi-Fi
11:59:28
16
-724.269459
24,441
17
791.57
Yes
No
No
Not Applicable
Poor Product Quality
0
42
M
P0RHA4E
City
Basic Membership
29-12-2017
Yes
CID9671
Credit/Debit Card Offers
?
Fiber_Optic
2:41:46
20
34.95
12,021.72
23
512.48
No
Yes
No
Not Applicable
Poor Website
1
47
F
SAXIJSR
City
No Membership
21-10-2017
Yes
CID39971
Gift Vouchers/Coupons
Desktop
Mobile_Data
17:11:13
-999
75.29
12,548.77
21
524.49
No
Yes
Yes
Solved in Follow-up
Too many ads
1
50
M
LXLC96D
Village
Basic Membership
05-02-2017
?
xxxxxxxx
Without Offers
Smartphone
Mobile_Data
10:01:17
9
51.2
33,966.32
27
709.42
No
Yes
No
Not Applicable
Poor Product Quality
1
13
F
YJKR0QW
Town
Gold Membership
31-07-2017
Yes
CID20489
Gift Vouchers/Coupons
Desktop
Fiber_Optic
20:49:46
10
54.95
16,433.02
Error
705.28
No
Yes
Yes
Solved in Follow-up
Poor Website
1
47
F
ZT69UPM
Town
No Membership
03-09-2016
Yes
CID15411
Gift Vouchers/Coupons
Desktop
Mobile_Data
18:07:33
14
689.89
28,900.2
14
1,052.060873
Yes
No
Yes
Solved in Follow-up
Poor Website
1
34
F
HPO3LEW
City
Platinum Membership
24-07-2015
Yes
CID62384
Credit/Debit Card Offers
Smartphone
Fiber_Optic
5:54:16
12
238.5
1,454.53
6
767.39
Yes
No
Yes
Solved in Follow-up
No reason specified
0
59
M
M1MLJZ8
City
No Membership
07-03-2016
Yes
CID7705
Gift Vouchers/Coupons
Desktop
Mobile_Data
1:03:06
4
265.61
39,904.18
27
null
No
Yes
Yes
Unsolved
No reason specified
1
47
M
4LUZIXD
Town
Platinum Membership
16-12-2015
?
CID48380
Without Offers
Smartphone
Fiber_Optic
3:41:52
15
48.58
6,102.8
25
789.21
No
Yes
No
Not Applicable
No reason specified
0
40
F
FF2QV1B
Village
Silver Membership
12-04-2016
Yes
CID8975
Without Offers
Both
Mobile_Data
22:03:13
12
604.6
83,213.78
9
760.64
Yes
Yes
No
Not Applicable
Products always in Stock
0
11
M
U52JFVE
Town
Platinum Membership
21-12-2016
?
CID47013
Credit/Debit Card Offers
Desktop
Mobile_Data
5:58:36
20
76.26
92,164.01
13
788.64
No
Yes
Yes
Solved
Quality Customer Care
0
61
F
C2S79OJ
null
Silver Membership
09-06-2015
?
CID9097
Gift Vouchers/Coupons
Smartphone
Wi-Fi
15:29:04
10
192.09
21,942.01
12
722.88
Yes
No
Yes
Solved in Follow-up
No reason specified
0
32
M
Q7FNBN6
City
Platinum Membership
22-05-2017
Yes
CID11004
Credit/Debit Card Offers
Smartphone
Fiber_Optic
19:37:05
15
31.17
74,663.76
2
734.27
No
Yes
No
Not Applicable
Quality Customer Care
0
55
M
GSJQL0T
null
Basic Membership
03-04-2015
Yes
xxxxxxxx
Gift Vouchers/Coupons
Smartphone
Mobile_Data
4:10:06
12
159.54
38,571.09
13
621.55
No
Yes
Yes
Solved in Follow-up
No reason specified
1
59
F
XUM7LYZ
City
No Membership
11-03-2016
Yes
xxxxxxxx
Credit/Debit Card Offers
Both
Fiber_Optic
10:15:01
19
527.56
14,041.01
7
501.9
Yes
Yes
No
Not Applicable
Too many ads
1
15
M
0L7UFC0
City
Basic Membership
14-09-2017
Yes
CID3410
Credit/Debit Card Offers
Desktop
Fiber_Optic
17:29:13
1
896.184214
15,439.33
25
596.96
Yes
Yes
Yes
Solved in Follow-up
Too many ads
1
11
F
CFCZYC6
null
Gold Membership
18-02-2016
Yes
CID28547
Credit/Debit Card Offers
Desktop
Mobile_Data
17:35:19
15
190.98
19,963.59
24
710.64
No
Yes
Yes
Solved
No reason specified
0
58
F
H6TOLT4
Town
Gold Membership
09-02-2015
No
xxxxxxxx
Without Offers
Desktop
Fiber_Optic
11:11:49
11
313.54
40,106.86
20
144.910535
Yes
No
No
Not Applicable
No reason specified
1
47
M
ZFGLHHH
Village
Premium Membership
20-06-2015
No
xxxxxxxx
Without Offers
Desktop
Fiber_Optic
6:23:20
23
329.28
39,584.15
10
775.82
No
Yes
Yes
No Information Available
User Friendly Website
0
22
F
GHTH7VE
Town
Gold Membership
18-08-2016
Yes
CID22012
Without Offers
Smartphone
Mobile_Data
11:53:44
14
134.19
38,104.44
14
718
No
Yes
Yes
No Information Available
Poor Product Quality
1
38
M
W5EEZ0A
City
Premium Membership
30-04-2016
Yes
CID29915
Without Offers
?
Fiber_Optic
15:21:07
6
660.41
23,437.91
29
766.2
Yes
Yes
Yes
Solved
Poor Product Quality
0
32
F
FM7ECBW
Town
Premium Membership
04-03-2016
Yes
CID52864
Gift Vouchers/Coupons
Smartphone
Fiber_Optic
19:00:52
11
141.15
36,742.61
8
726.72
No
Yes
Yes
Solved in Follow-up
Poor Website
0
58
F
J8TBYWA
Village
No Membership
22-11-2016
No
xxxxxxxx
Without Offers
Desktop
Fiber_Optic
9:01:58
16
31.05
42,547.97
13
633.35
Yes
No
No
Not Applicable
Poor Customer Service
1
40
F
20CMGY0
Town
Premium Membership
07-10-2016
Yes
xxxxxxxx
Credit/Debit Card Offers
Smartphone
Fiber_Optic
12:58:41
18
1,118.469905
39,366.81
20
719.4
No
Yes
Yes
Unsolved
Poor Website
0
60
F
R772RU5
Village
Silver Membership
20-11-2016
?
CID34495
Gift Vouchers/Coupons
Desktop
Mobile_Data
18:37:28
18
49.73
9,872.66
15
517.90909
No
Yes
No
Not Applicable
Poor Website
0
43
F
WJDR7OE
City
Gold Membership
21-07-2017
No
xxxxxxxx
Without Offers
Smartphone
Fiber_Optic
11:32:38
8
256.26
12,772.24
Error
609.16
No
Yes
No
Not Applicable
Too many ads
1
15
F
LM4DFN4
City
Platinum Membership
18-12-2016
No
xxxxxxxx
Credit/Debit Card Offers
Both
Mobile_Data
20:00:17
15
405.31
27,254.86
27
null
Yes
Yes
No
Not Applicable
Too many ads
0
58
F
VYJWFLI
City
Gold Membership
02-07-2016
Yes
xxxxxxxx
Credit/Debit Card Offers
Smartphone
Mobile_Data
1:47:55
8
62.42
11,930.58
26
1,143.999138
Yes
No
No
Not Applicable
Poor Product Quality
1
39
F
P0Y39JS
null
Basic Membership
05-01-2015
No
xxxxxxxx
Without Offers
?
Wi-Fi
17:53:19
12
109.81
46,460.13
17
627.84
No
Yes
Yes
Solved in Follow-up
Too many ads
1
33
M
HQOHW4J
Village
Basic Membership
26-12-2016
No
xxxxxxxx
Credit/Debit Card Offers
?
Wi-Fi
22:36:13
8
119.55
41,473.14
19
1,170.455007
Yes
No
Yes
Solved in Follow-up
Poor Product Quality
1
51
F
YY6TD2U
City
Basic Membership
10-12-2017
Yes
CID60194
Credit/Debit Card Offers
Desktop
Mobile_Data
9:33:36
20
390.23
2,514.15
22
645.58
Yes
Yes
No
Not Applicable
Poor Website
1
29
M
9YTI9NE
Town
Gold Membership
02-04-2017
Yes
xxxxxxxx
Without Offers
Desktop
Wi-Fi
17:18:15
11
631.07
24,828.53
18
null
No
Yes
Yes
Solved in Follow-up
Poor Product Quality
0
30
F
7XZR2PW
City
Gold Membership
03-01-2015
No
xxxxxxxx
Without Offers
Desktop
Mobile_Data
1:17:55
19
148.61
41,547.45
-7.430446027
null
Yes
No
Yes
Unsolved
Poor Customer Service
1
33
M
B9ORHKU
Village
No Membership
05-09-2016
No
xxxxxxxx
Gift Vouchers/Coupons
Desktop
Fiber_Optic
14:24:15
3
117.12
49,657.22
9
613.3
Yes
No
Yes
Unsolved
Poor Product Quality
1
22
F
3SOZR71
Town
Basic Membership
25-11-2017
Yes
CID60610
Gift Vouchers/Coupons
Both
Fiber_Optic
10:32:15
4
845.48
25,665.56
12
608.51
Yes
Yes
Yes
Unsolved
Too many ads
1
27
F
32V1WXH
City
Premium Membership
25-01-2015
No
xxxxxxxx
Credit/Debit Card Offers
Both
Wi-Fi
4:46:16
12
477.99
6,532.81
11
799.48
Yes
No
No
Not Applicable
Poor Product Quality
0
50
F
UIM8ZF0
Village
Basic Membership
19-03-2016
No
xxxxxxxx
Credit/Debit Card Offers
Desktop
Fiber_Optic
6:32:41
9
332.82
40,603.8
20
630.61
No
Yes
No
Not Applicable
Poor Product Quality
1
12
F
SLO5G4P
City
Gold Membership
04-05-2016
Yes
CID16648
Credit/Debit Card Offers
Smartphone
Wi-Fi
20:38:38
18
193.54
47,840.96
22
775.61
Yes
No
Yes
Solved in Follow-up
Poor Website
0
27
F
B752E41
Town
Premium Membership
28-05-2015
No
xxxxxxxx
Credit/Debit Card Offers
?
Wi-Fi
12:22:32
19
97.94
7,934.99
16
735.86
Yes
No
Yes
No Information Available
Products always in Stock
0
27
M
PFYGMPC
City
Basic Membership
31-03-2015
No
xxxxxxxx
Without Offers
Both
Mobile_Data
0:18:59
17
404.77
10,794.13
15
173.658875
No
Yes
Yes
Solved
No reason specified
1
11
M
9CF8C3G
City
Platinum Membership
06-04-2017
Yes
CID12093
Without Offers
Smartphone
Wi-Fi
12:19:58
22
30.19
5,410.83
Error
736.41
No
Yes
No
Not Applicable
Poor Product Quality
0
62
F
B8XG61W
null
No Membership
28-11-2017
Yes
CID7847
Gift Vouchers/Coupons
Desktop
Fiber_Optic
5:42:21
17
33.13
46,666.61
6
305.427125
Yes
No
No
Not Applicable
Poor Customer Service
1
37
M
XDL45MR
null
Basic Membership
22-04-2015
Yes
CID46273
Gift Vouchers/Coupons
Both
Fiber_Optic
21:26:34
1
645.52
14,360.85
7
null
Yes
No
Yes
Unsolved
No reason specified
1
43
M
6LTNL3C
Town
No Membership
17-12-2017
Yes
CID32564
Credit/Debit Card Offers
Desktop
Wi-Fi
0:17:17
-999
305.35
18,733.17
Error
392.352778
No
Yes
No
Not Applicable
Poor Product Quality
1
58
F
KJEAKQL
City
Gold Membership
12-02-2015
No
xxxxxxxx
Credit/Debit Card Offers
Desktop
Mobile_Data
9:15:52
15
315.4
44,668.9
9
684.65
Yes
No
Yes
Solved
Too many ads
1
58
M
5P1IAD3
Town
Basic Membership
03-12-2017
Yes
CID38207
Gift Vouchers/Coupons
Desktop
Fiber_Optic
7:55:11
16
30.78
29,688.18
11
649.01
No
Yes
Yes
No Information Available
Poor Customer Service
1
31
M
SDP26ZW
Town
Silver Membership
13-01-2015
No
xxxxxxxx
Gift Vouchers/Coupons
Smartphone
Fiber_Optic
17:59:27
17
-958.886927
13,795.08
19
600.62
No
Yes
Yes
Solved in Follow-up
Poor Website
1
41
F
NQXPTG7
City
Silver Membership
01-01-2016
Yes
CID20300
Without Offers
?
Mobile_Data
17:32:58
22
145.13
18,837.18
29
765.42
Yes
No
No
Not Applicable
Too many ads
0
40
F
T3VB0UB
Town
Basic Membership
17-02-2016
Yes
CID14480
Credit/Debit Card Offers
Desktop
Fiber_Optic
23:02:59
22
33.61
17,100.06
22
-92.683735
Yes
No
Yes
No Information Available
No reason specified
1
56
F
0X0CEQP
Town
Premium Membership
03-11-2015
Yes
CID56109
Gift Vouchers/Coupons
?
Fiber_Optic
14:02:50
3
874.42
22,346.95
8
776.42
No
Yes
Yes
Unsolved
User Friendly Website
0
18
M
0S1W3G8
City
No Membership
05-09-2016
No
xxxxxxxx
Credit/Debit Card Offers
?
Wi-Fi
15:14:03
18
1,043.435209
13,006.02
24
587.31
No
Yes
No
Not Applicable
Poor Customer Service
1