age
int64
10
64
gender
stringclasses
3 values
security_no
stringlengths
7
8
region_category
stringclasses
3 values
membership_category
stringclasses
6 values
joining_date
stringlengths
10
10
joined_through_referral
stringclasses
3 values
referral_id
stringlengths
4
11
preferred_offer_types
stringclasses
3 values
medium_of_operation
stringclasses
4 values
internet_option
stringclasses
3 values
last_visit_time
stringlengths
7
8
days_since_last_login
int64
-999
26
avg_time_spent
float64
-2,814.11
3.24k
avg_transaction_value
float64
800
99.9k
avg_frequency_login_days
stringlengths
1
12
points_in_wallet
float64
-760.66
2.07k
used_special_discount
stringclasses
2 values
offer_application_preference
stringclasses
2 values
past_complaint
stringclasses
2 values
complaint_status
stringclasses
5 values
feedback
stringclasses
9 values
churn_risk_score
int64
0
1
13
M
Z0IBPCV
null
Gold Membership
24-04-2016
Yes
CID62218
Credit/Debit Card Offers
Desktop
Fiber_Optic
9:17:41
9
454.37
85,438.24
5
753.34
Yes
Yes
No
Not Applicable
Products always in Stock
0
30
F
MDMLCPD
Town
Silver Membership
06-03-2016
Yes
CID27326
Without Offers
Smartphone
Wi-Fi
21:05:28
13
84.67
35,042.4
20
765.63
Yes
No
Yes
No Information Available
No reason specified
0
43
F
PTI1EF5
City
Silver Membership
03-05-2017
?
CID31187
Credit/Debit Card Offers
Desktop
Wi-Fi
17:00:41
22
85.31
28,770.88
12
646.32
Yes
No
Yes
Solved
Too many ads
1
61
F
66PDG0J
City
No Membership
10-09-2015
Yes
CID24404
Gift Vouchers/Coupons
?
Wi-Fi
0:35:49
-999
270.37
11,741.81
-2.610590599
550.44
Yes
Yes
No
Not Applicable
Too many ads
1
59
F
ECQPIE8
Town
Gold Membership
07-02-2016
Yes
CID34249
Gift Vouchers/Coupons
Smartphone
Fiber_Optic
11:03:47
23
32.16
16,625.03
7
756.22
Yes
No
Yes
No Information Available
Reasonable Price
0
38
F
ZUDZW3Z
City
Premium Membership
17-05-2017
No
xxxxxxxx
Without Offers
Smartphone
Wi-Fi
1:50:31
13
95.99
10,034.73
28
492.367695
No
Yes
No
Not Applicable
Too many ads
0
22
F
7WS9JCT
City
Silver Membership
12-08-2017
No
xxxxxxxx
Without Offers
Smartphone
Wi-Fi
4:59:33
13
180.19
28,982.56
Error
617.4
Yes
No
Yes
Solved
Poor Website
1
58
M
ACJ3RSU
Town
Platinum Membership
23-08-2016
No
xxxxxxxx
Without Offers
Desktop
Fiber_Optic
0:45:53
7
492.76
14,008.43
Error
756.01
Yes
No
No
Not Applicable
Poor Customer Service
0
12
M
OII8M2Z
Village
Basic Membership
17-06-2015
Yes
CID44985
Credit/Debit Card Offers
Both
Fiber_Optic
6:04:50
5
544.58
15,974.41
15
548.26
No
Yes
Yes
Solved
Poor Product Quality
1
50
F
KGDT1R3
City
No Membership
15-01-2015
No
xxxxxxxx
Credit/Debit Card Offers
Both
Fiber_Optic
20:29:00
16
415.32
46,092.14
17
618.65
Yes
Yes
No
Not Applicable
No reason specified
1
35
M
PUE36NS
null
Gold Membership
14-04-2015
No
xxxxxxxx
Credit/Debit Card Offers
Desktop
Mobile_Data
10:09:11
21
32.36
12,953.13
Error
202.075096
No
Yes
No
Not Applicable
Poor Customer Service
0
23
M
ZK4UA60
Town
No Membership
22-07-2017
No
xxxxxxxx
Credit/Debit Card Offers
Smartphone
Mobile_Data
17:00:06
11
155.6
15,638.08
13
707.79
Yes
No
Yes
Unsolved
Poor Customer Service
1
23
F
GFQ70W0
null
Silver Membership
03-03-2015
Yes
CID61314
Credit/Debit Card Offers
Smartphone
Fiber_Optic
21:37:07
23
52.82
36,378.76
11
686.86
No
Yes
No
Not Applicable
Poor Website
1
16
M
XZL1CAJ
City
No Membership
22-01-2017
Yes
CID11412
Without Offers
Desktop
Mobile_Data
20:45:24
21
33.36
24,905.16
28
565.58
Yes
No
No
Not Applicable
No reason specified
1
17
M
G1J1MLQ
null
Basic Membership
22-02-2017
Yes
CID30070
Credit/Debit Card Offers
Desktop
Wi-Fi
13:08:17
12
276.33
31,821.81
22
null
Yes
No
Yes
No Information Available
No reason specified
1
56
F
UXZDLD2
Town
Gold Membership
30-01-2017
No
xxxxxxxx
Credit/Debit Card Offers
Smartphone
Fiber_Optic
21:37:54
17
65.74
1,634.02
6
null
No
Yes
No
Not Applicable
Reasonable Price
0
54
M
R4YTUHK
Town
Silver Membership
09-12-2015
Yes
CID23285
Credit/Debit Card Offers
Smartphone
Fiber_Optic
13:52:35
9
300.81
33,771.75
-12.90639375
604.85
Yes
Yes
Yes
Solved
Poor Customer Service
1
26
M
YTKFTI5
Village
Premium Membership
27-12-2017
No
xxxxxxxx
Gift Vouchers/Coupons
?
Wi-Fi
3:08:56
20
264.23
12,911.51
Error
780.76
No
Yes
Yes
Solved
Too many ads
0
43
M
LNUT70Q
City
Platinum Membership
21-08-2016
No
xxxxxxxx
Credit/Debit Card Offers
?
Wi-Fi
17:03:02
10
64.08
4,951.84
20
795.62
Yes
No
No
Not Applicable
Poor Customer Service
0
32
M
XTQXKDJ
Town
No Membership
02-01-2017
No
xxxxxxxx
Without Offers
Smartphone
Fiber_Optic
19:54:32
4
101.23
29,618.33
5
672.92
No
Yes
Yes
Unsolved
Too many ads
1
60
M
8YVEFSM
Village
Silver Membership
04-01-2015
Yes
CID51515
Credit/Debit Card Offers
Desktop
Wi-Fi
20:40:09
11
75.62
27,203.97
24
759.68
Yes
No
Yes
Solved
No reason specified
0
35
F
W2NJCH9
null
Basic Membership
04-10-2016
?
CID32691
Gift Vouchers/Coupons
Desktop
Wi-Fi
18:10:51
16
84.26
14,102.4
29
673.46
No
Yes
No
Not Applicable
Poor Website
1
54
F
T8ZRBV7
Town
Basic Membership
20-02-2015
No
xxxxxxxx
Without Offers
Smartphone
Wi-Fi
18:17:06
17
-869.662648
829.41
26
1,212.10996
No
Yes
Yes
Unsolved
Poor Website
1
41
F
VACHHDC
Town
Platinum Membership
15-10-2017
No
xxxxxxxx
Without Offers
Desktop
Fiber_Optic
17:08:59
11
38.18
45,793.64
18
755.2
Yes
No
No
Not Applicable
Poor Website
0
26
M
GFTNO32
Village
Silver Membership
07-04-2015
Yes
CID26568
Gift Vouchers/Coupons
Smartphone
Mobile_Data
16:40:49
23
142.85
13,224.15
29
744.29
No
Yes
Yes
No Information Available
Poor Website
0
12
M
QZC71RB
Town
Gold Membership
11-10-2016
?
CID7371
Gift Vouchers/Coupons
?
Mobile_Data
5:52:46
16
622.4
4,006.32
5
793.53
Yes
Yes
Yes
No Information Available
Products always in Stock
0
37
M
1DWVGX0
City
Platinum Membership
01-01-2016
?
CID7994
Credit/Debit Card Offers
Desktop
Mobile_Data
21:44:37
11
60.67
22,999.84
28
735.23
No
Yes
Yes
Solved in Follow-up
Poor Product Quality
0
59
F
H1QEIP4
Town
Silver Membership
05-01-2016
?
CID28305
Credit/Debit Card Offers
Desktop
Mobile_Data
17:46:50
18
692.74
15,102.34
17
null
Yes
No
Yes
Unsolved
Too many ads
0
46
F
INC3ZBZ
City
No Membership
21-03-2016
No
xxxxxxxx
Without Offers
?
Wi-Fi
7:03:57
19
64.6
25,366.68
20
644.37
No
Yes
No
Not Applicable
No reason specified
1
12
M
QDFEF8K
Town
Silver Membership
23-10-2017
No
xxxxxxxx
Without Offers
Desktop
Fiber_Optic
6:01:26
9
34.67
40,919.42
28
691.78
No
Yes
Yes
Solved
Poor Customer Service
0
19
F
8TRVZCU
City
Basic Membership
17-12-2017
No
xxxxxxxx
Without Offers
Desktop
Fiber_Optic
1:44:01
24
66.23
8,646.89
21
670.81
Yes
No
Yes
No Information Available
No reason specified
1
28
F
7O2H2NF
City
No Membership
11-03-2017
No
xxxxxxxx
Credit/Debit Card Offers
Desktop
Wi-Fi
0:07:27
11
144.53
4,305.76
Error
699.04
Yes
No
No
Not Applicable
Poor Website
1
25
F
UCSJQL4
Town
Silver Membership
24-04-2016
No
xxxxxxxx
Gift Vouchers/Coupons
Smartphone
Fiber_Optic
12:48:50
2
234.2
15,668.02
-8.740868584
776.91
No
Yes
Yes
Solved in Follow-up
Poor Customer Service
0
56
M
9MBTDSB
City
Silver Membership
17-12-2017
Yes
CID53948
Credit/Debit Card Offers
?
Wi-Fi
6:19:34
20
145.65
975.94
21
318.090665
No
Yes
No
Not Applicable
Poor Product Quality
0
44
F
U98FVVJ
City
Silver Membership
11-07-2016
No
xxxxxxxx
Gift Vouchers/Coupons
Both
Fiber_Optic
17:59:34
3
428.44
15,883.59
24
727.71
No
Yes
No
Not Applicable
Poor Customer Service
0
63
F
GD1L5U1
Town
Silver Membership
21-04-2016
?
CID2192
Credit/Debit Card Offers
Smartphone
Wi-Fi
22:05:19
21
457.02
1,923.33
18
700.92
Yes
No
No
Not Applicable
User Friendly Website
0
63
F
TQZ24EG
City
Basic Membership
29-10-2017
No
xxxxxxxx
Without Offers
Desktop
Mobile_Data
12:40:04
21
1,301.040146
8,130.59
25
612.64
No
Yes
No
Not Applicable
Poor Product Quality
1
29
F
FTHSRMV
Town
Gold Membership
03-04-2017
No
xxxxxxxx
Credit/Debit Card Offers
?
Wi-Fi
7:59:51
17
463.19
26,162.53
24
735.03
No
Yes
No
Not Applicable
Poor Product Quality
0
37
M
ZKI98NS
Village
Gold Membership
07-03-2016
No
xxxxxxxx
Gift Vouchers/Coupons
Desktop
Wi-Fi
11:11:22
4
433.76
23,402.37
8
729.2
No
Yes
Yes
Solved in Follow-up
Too many ads
0
28
F
ZM5RLL1
Village
No Membership
01-12-2017
Yes
CID4671
Without Offers
Smartphone
Mobile_Data
6:55:20
7
83.11
8,217.23
14
593.35
Yes
No
Yes
Solved
No reason specified
1
50
M
RQ1V1HU
null
No Membership
04-02-2017
Yes
CID46564
Without Offers
Both
Mobile_Data
12:05:06
10
875.7
48,194.36
16
815.966735
Yes
Yes
Yes
Solved in Follow-up
Too many ads
1
29
M
RM2SID8
null
Silver Membership
12-05-2015
Yes
xxxxxxxx
Credit/Debit Card Offers
Both
Fiber_Optic
23:30:51
10
675.27
40,130.44
24
729.91
No
Yes
Yes
Solved in Follow-up
Poor Website
0
57
F
EII2UVH
Town
Gold Membership
24-01-2015
No
xxxxxxxx
Credit/Debit Card Offers
Desktop
Fiber_Optic
22:21:12
10
85.16
23,511.2
Error
707.19
Yes
No
No
Not Applicable
Too many ads
0
35
F
QXVB9QI
Town
Premium Membership
24-12-2016
No
xxxxxxxx
Gift Vouchers/Coupons
Both
Fiber_Optic
15:21:41
15
232.9
73,100.35
1
776.47
Yes
No
No
Not Applicable
Reasonable Price
0
55
M
TBTVD4B
Town
Premium Membership
06-05-2015
?
CID39617
Credit/Debit Card Offers
Smartphone
Fiber_Optic
11:28:07
20
248.14
43,188.99
7
744.97
Yes
No
Yes
Unsolved
Poor Product Quality
0
57
F
FIHM55A
City
Platinum Membership
09-05-2016
Yes
CID32313
Credit/Debit Card Offers
Smartphone
Wi-Fi
19:56:01
22
396.12
22,141.04
8
764.3
No
Yes
No
Not Applicable
Too many ads
0
16
M
D4M6BKQ
Town
No Membership
03-10-2017
Yes
CID56669
Credit/Debit Card Offers
?
Wi-Fi
14:37:56
22
32.3
18,278.27
9
580.75
Yes
No
No
Not Applicable
Too many ads
1
42
F
EZUCMX6
Town
Basic Membership
13-03-2016
No
xxxxxxxx
Without Offers
Smartphone
Wi-Fi
6:43:59
22
444.25
46,026.71
19
594.36
No
Yes
No
Not Applicable
Poor Product Quality
1
30
F
MJ0JAAH
null
Silver Membership
23-03-2016
Yes
xxxxxxxx
Without Offers
?
Mobile_Data
17:34:20
4
81.35
39,591.19
6
null
Yes
No
No
Not Applicable
Poor Product Quality
0
41
F
6TX5XYP
Town
Gold Membership
08-12-2016
Yes
CID1473
Without Offers
?
Mobile_Data
18:59:15
6
618.09
82,154.61
-19.04315682
825.97
Yes
Yes
Yes
Unsolved
User Friendly Website
0
30
M
A1VZ9PY
Town
Silver Membership
30-03-2015
Yes
CID1825
Without Offers
Smartphone
Fiber_Optic
12:08:44
22
198.89
47,779.78
19
788.11
Yes
No
Yes
No Information Available
Poor Product Quality
0
33
M
N3KW13J
City
Platinum Membership
15-09-2016
?
xxxxxxxx
Credit/Debit Card Offers
Desktop
Fiber_Optic
14:07:17
21
30.61
47,019.21
29
null
Yes
No
Yes
Solved
Poor Customer Service
0
48
F
JH1IAGP
City
Basic Membership
31-05-2016
Yes
CID44385
Gift Vouchers/Coupons
Smartphone
Wi-Fi
0:37:30
16
32.96
20,195.01
7
677.14
No
Yes
Yes
Solved
Poor Customer Service
1
46
F
ZSY6MUW
Village
Platinum Membership
12-09-2017
No
xxxxxxxx
Gift Vouchers/Coupons
?
Fiber_Optic
16:05:56
17
115.26
84,889.81
10
754.99
No
Yes
No
Not Applicable
User Friendly Website
0
15
F
8UZBWTG
null
No Membership
15-06-2016
No
xxxxxxxx
Credit/Debit Card Offers
?
Wi-Fi
23:22:30
8
467.3
5,042.61
24
673.71
No
Yes
No
Not Applicable
Poor Product Quality
1
52
F
SRWVKQW
Town
Silver Membership
15-10-2017
No
xxxxxxxx
Gift Vouchers/Coupons
Desktop
Fiber_Optic
12:52:57
5
172.5
20,167.95
19
762.38
Yes
No
No
Not Applicable
Too many ads
0
34
F
O830SD0
Village
Gold Membership
15-06-2016
Yes
CID5711
Gift Vouchers/Coupons
Desktop
Wi-Fi
4:19:50
16
300.2
93,490.61
6
784.48
Yes
Yes
Yes
Unsolved
Reasonable Price
0
26
M
XHU8XEA
Village
No Membership
17-02-2017
?
CID32653
Credit/Debit Card Offers
?
Fiber_Optic
2:50:42
21
40.8
20,856.83
29
659.72
No
Yes
Yes
Solved in Follow-up
Too many ads
1
24
M
ZEQ9FMT
City
Basic Membership
05-07-2015
Yes
CID54554
Gift Vouchers/Coupons
Both
Fiber_Optic
23:00:21
10
1,563.308719
40,966.62
36.33902857
696.91
Yes
No
No
Not Applicable
Poor Product Quality
1
33
M
HJEGXM2
City
Premium Membership
09-12-2015
Yes
xxxxxxxx
Credit/Debit Card Offers
Both
Wi-Fi
10:35:31
13
-271.941949
35,243.76
28
731.31
Yes
No
No
Not Applicable
Too many ads
0
46
M
E28B9X5
Town
No Membership
19-10-2017
?
CID41525
Credit/Debit Card Offers
Desktop
Fiber_Optic
19:47:50
9
81.16
26,499.81
20
534.85
Yes
No
No
Not Applicable
No reason specified
0
59
M
P9PBOMF
Town
Basic Membership
20-05-2016
No
xxxxxxxx
Gift Vouchers/Coupons
Desktop
Wi-Fi
2:55:51
12
158.5
30,607.68
26
531.67
Yes
No
No
Not Applicable
No reason specified
1
38
F
D20WZGF
Town
Silver Membership
21-01-2015
Yes
CID58375
Gift Vouchers/Coupons
?
Wi-Fi
20:41:37
20
265.73
40,549.66
Error
928.359635
Yes
No
No
Not Applicable
Poor Product Quality
1
57
F
L0V5K1A
Village
Platinum Membership
18-07-2017
No
xxxxxxxx
Credit/Debit Card Offers
Smartphone
Fiber_Optic
12:00:08
10
213.15
59,815.05
4
758.29
Yes
Yes
No
Not Applicable
User Friendly Website
0
31
M
XJQQG2O
Town
Premium Membership
08-08-2016
No
xxxxxxxx
Gift Vouchers/Coupons
Smartphone
Wi-Fi
13:37:15
11
1,206.292414
12,019.39
14
796.54
Yes
No
No
Not Applicable
Too many ads
0
42
F
MY0CP64
Village
Silver Membership
01-05-2015
No
xxxxxxxx
Credit/Debit Card Offers
Smartphone
Fiber_Optic
3:20:34
16
39.53
30,100.85
12
null
No
Yes
No
Not Applicable
Poor Customer Service
1
51
M
9FTDUTM
Town
Platinum Membership
09-05-2017
Yes
CID30808
Without Offers
Desktop
Fiber_Optic
20:12:41
10
77.2
48,257.7
8
709.14
No
Yes
No
Not Applicable
No reason specified
0
34
M
K7ZFOO5
City
Silver Membership
16-08-2017
No
xxxxxxxx
Gift Vouchers/Coupons
?
Wi-Fi
11:00:56
19
33.11
32,802.02
Error
641.11
No
Yes
No
Not Applicable
Poor Customer Service
1
52
F
R81OCRT
Town
No Membership
17-11-2015
Yes
CID54637
Credit/Debit Card Offers
Desktop
Wi-Fi
9:14:54
12
138.51
32,530.64
24
645.48
No
Yes
Yes
No Information Available
Poor Product Quality
1
32
M
A1ZMZWV
City
Gold Membership
17-05-2016
Yes
CID15351
Gift Vouchers/Coupons
Desktop
Wi-Fi
21:29:37
14
246.52
33,196.85
14
734.12
Yes
No
No
Not Applicable
Poor Product Quality
0
10
F
0IBXLUK
City
Platinum Membership
04-10-2016
No
xxxxxxxx
Gift Vouchers/Coupons
?
Mobile_Data
0:57:50
8
31.75
1,899.08
18
812.22
Yes
No
Yes
Unsolved
Reasonable Price
0
29
M
P4XIILV
Town
Basic Membership
05-12-2015
Yes
CID46502
Without Offers
Both
Mobile_Data
3:16:28
13
1,234.59
29,791.95
19
null
No
Yes
Yes
Unsolved
Poor Product Quality
1
37
M
PGE67KY
City
Gold Membership
30-10-2017
No
xxxxxxxx
Gift Vouchers/Coupons
Desktop
Fiber_Optic
4:06:49
16
69.46
86,260.31
30.3054997
808.1
No
Yes
No
Not Applicable
Quality Customer Care
0
45
F
CRS2SZB
Town
Basic Membership
30-06-2017
Yes
CID720
Without Offers
Smartphone
Wi-Fi
20:54:28
13
144.86
16,332.13
26
612.84
No
Yes
No
Not Applicable
Poor Customer Service
1
56
M
5UR7UI0
Town
Gold Membership
07-06-2017
No
xxxxxxxx
Gift Vouchers/Coupons
Desktop
Mobile_Data
5:28:56
12
34.09
29,822.88
6
763.08
No
Yes
No
Not Applicable
Poor Website
0
45
F
IV7CZO7
Town
No Membership
17-01-2015
?
CID15111
Without Offers
Both
Mobile_Data
12:33:24
11
941.13
42,075.18
14
558.02
Yes
No
No
Not Applicable
No reason specified
1
26
F
3R80XZV
null
Gold Membership
20-05-2016
?
CID8315
Without Offers
Desktop
Wi-Fi
0:07:52
12
182.7
20,176.48
11
673.32
No
Yes
No
Not Applicable
No reason specified
1
22
M
8KZ83XJ
Town
Platinum Membership
23-09-2017
No
xxxxxxxx
Credit/Debit Card Offers
Desktop
Fiber_Optic
1:49:27
9
84.8
23,982.29
6
1,236.288114
No
Yes
No
Not Applicable
Poor Customer Service
0
28
F
0MG5AAE
Village
No Membership
12-12-2016
No
xxxxxxxx
Without Offers
?
Wi-Fi
2:49:29
3
437.09
11,088.06
Error
532.79
Yes
No
Yes
Solved
Poor Customer Service
1
18
F
WFN0WLH
City
Premium Membership
14-01-2016
No
xxxxxxxx
Without Offers
Smartphone
Wi-Fi
21:17:01
17
1,061.841218
77,314.85
5
747
No
Yes
Yes
Solved in Follow-up
User Friendly Website
0
63
F
AAW66RL
City
Platinum Membership
19-01-2016
?
xxxxxxxx
Credit/Debit Card Offers
?
Fiber_Optic
14:51:42
5
34.83
45,124.63
5
707.27
No
Yes
No
Not Applicable
Quality Customer Care
0
16
F
7MN5XHE
City
Gold Membership
03-11-2017
No
xxxxxxxx
Credit/Debit Card Offers
Both
Fiber_Optic
23:08:36
13
344.16
89,254.1
3
838.81
Yes
No
No
Not Applicable
Quality Customer Care
0
19
M
SDU7DWY
City
Basic Membership
09-03-2016
Yes
xxxxxxxx
Credit/Debit Card Offers
Smartphone
Mobile_Data
16:41:30
2
215.99
28,889.21
15
null
Yes
No
Yes
Solved
Poor Product Quality
1
37
M
LJG6KT2
City
No Membership
24-09-2015
No
xxxxxxxx
Without Offers
Smartphone
Wi-Fi
11:16:21
-999
55.3
44,490.85
Error
645.94
No
Yes
No
Not Applicable
Poor Product Quality
1
47
M
C8XA4ED
City
Silver Membership
11-10-2016
Yes
CID60408
Credit/Debit Card Offers
Desktop
Wi-Fi
23:23:07
14
44.02
36,452.39
29
605.32
No
Yes
Yes
No Information Available
No reason specified
1
20
M
B3POHG4
null
Basic Membership
17-02-2015
No
xxxxxxxx
Credit/Debit Card Offers
Both
Wi-Fi
7:04:51
3
448.75
7,957.43
12
521.42
Yes
Yes
Yes
Unsolved
Poor Product Quality
1
48
M
43NXDNN
City
Platinum Membership
13-07-2017
No
xxxxxxxx
Without Offers
Desktop
Wi-Fi
16:46:21
-999
171.8
93,632.38
16
773.5
Yes
No
No
Not Applicable
Quality Customer Care
0
13
F
0R6U8JK
Village
No Membership
22-06-2017
?
CID8744
Credit/Debit Card Offers
Smartphone
Wi-Fi
10:38:03
13
232.26
45,050.52
16
211.392958
No
Yes
Yes
Unsolved
No reason specified
1
62
F
LM9OLWG
null
Silver Membership
21-09-2016
No
xxxxxxxx
Credit/Debit Card Offers
Both
Mobile_Data
13:51:22
25
373.78
31,061.48
12
707.43
No
Yes
Yes
Unsolved
Too many ads
0
43
M
03RCOGN
City
No Membership
12-06-2017
No
xxxxxxxx
Without Offers
Smartphone
Wi-Fi
5:04:22
14
282.85
17,686.77
23
687.07
No
Yes
Yes
Solved
Too many ads
0
17
F
TCC7ZSB
City
No Membership
04-07-2016
Yes
CID26790
Without Offers
Smartphone
Fiber_Optic
7:09:50
4
737.85
35,801.55
21
627.67
Yes
No
No
Not Applicable
Poor Website
1
55
M
26FUBHB
null
Basic Membership
21-08-2017
No
xxxxxxxx
Gift Vouchers/Coupons
Both
Mobile_Data
3:06:09
-999
455.82
40,536.05
11
640.06
Yes
No
Yes
Solved in Follow-up
Poor Website
1
57
F
ML7IKBR
null
Silver Membership
13-09-2015
Yes
CID50420
Without Offers
Desktop
Mobile_Data
0:02:09
19
1,408.78
25,846.93
22
null
Yes
No
No
Not Applicable
Poor Product Quality
0
26
F
UFX0FYD
City
Platinum Membership
06-11-2015
No
xxxxxxxx
Credit/Debit Card Offers
Smartphone
Mobile_Data
17:33:11
8
120.03
27,924.46
18
791.71
Yes
No
No
Not Applicable
Poor Website
0
28
F
DXG3BLX
Village
No Membership
23-03-2017
Yes
CID36785
Without Offers
Smartphone
Wi-Fi
19:34:52
4
32.77
9,160.19
22
650.92
Yes
No
Yes
Solved
Poor Customer Service
1
42
M
61F1I3W
City
No Membership
18-07-2015
No
xxxxxxxx
Without Offers
Smartphone
Fiber_Optic
22:32:35
12
80.2
38,714.6
17
684.17
No
Yes
No
Not Applicable
Poor Product Quality
1
13
M
YF6YPS7
City
Gold Membership
28-08-2016
No
xxxxxxxx
Without Offers
Desktop
Mobile_Data
20:16:57
13
30.2
5,528.22
27
null
No
Yes
No
Not Applicable
Poor Website
1
18
F
L9XWKI4
Village
Premium Membership
17-12-2016
?
CID27804
Credit/Debit Card Offers
Smartphone
Mobile_Data
5:49:52
10
85.56
6,016.54
Error
777.98
Yes
No
Yes
Solved in Follow-up
Poor Website
0
43
F
DCW2NR0
City
Premium Membership
11-03-2016
No
xxxxxxxx
Gift Vouchers/Coupons
Desktop
Wi-Fi
0:00:58
8
182.94
47,702.91
26
787.5
Yes
No
No
Not Applicable
No reason specified
0
43
M
QFYA51E
City
Silver Membership
13-04-2015
Yes
CID3881
Credit/Debit Card Offers
Desktop
Mobile_Data
13:44:39
5
96.26
2,014.22
12
668.06
Yes
No
Yes
No Information Available
Poor Customer Service
1