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stringclasses
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turn_key
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stringclasses
1 value
mode
stringclasses
3 values
audio_duration_s
float32
0.96
36
first_endpoint_s
float32
0.77
29.8
⌀
endpoint_count
int16
0
7
cut_early
bool
2 classes
endpoints_s
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2 values
assemblyai:balanced-control
backchannel_2e33ab1db9e036d6
test
null
5.96
1.668
3
true
[ 1.6679999828338623, 3.4679999351501465, 7.294000148773193 ]
Is V
null
assemblyai:balanced-control
trailing_entity_8152cee6b7f38813
test
null
10.72
2.471
3
true
[ 2.4709999561309814, 7.988999843597412, 11.065999984741211 ]
71 cents.
null
assemblyai:balanced-control
trails_off_147bc005838fa2c4
test
null
20.440001
1.668
3
true
[ 1.6679999828338623, 17.040000915527344, 22.437000274658203 ]
I was also wondering about the fare difference because my ticket is in—
null
assemblyai:balanced-control
repair_eb088df443215b5d
test
null
6.82
7.168
1
false
[ 7.168000221252441 ]
My permit number ends in 9013. Oh wait, actually, could you tell me what the renewal fee is first?
null
assemblyai:balanced-control
trailing_entity_f69d9c6c4e3cecab
test
null
21.959999
2.471
5
true
[ 2.4709999561309814, 8.166999816894531, 11.069000244140625, 17.9689998626709, 23.43199920654297 ]
PL-5702-70.
null
assemblyai:balanced-control
short_question_668e630c0e04a03f
test
null
1.92
2.167
1
false
[ 2.1670000553131104 ]
Was that faxed already?
null
assemblyai:balanced-control
afterthought_1f274fdb69da60a8
test
null
16.84
7.267
3
true
[ 7.267000198364258, 11.468000411987305, 17.16900062561035 ]
Also, I'm not sure if the warranty is 90 days or a full year, so I might need help checking that.
null
assemblyai:balanced-control
short_question_04b28757656cc7f2
test
null
1.68
2.068
1
false
[ 2.068000078201294 ]
Can we do this quick?
null
assemblyai:balanced-control
self_correction_8fe086e0607d8910
test
null
14.27
4.868
2
true
[ 4.868000030517578, 14.569000244140625 ]
It's showing $407, which is crazy compared to what I usually pay. Sorry, actually it's $407.80. I want to get that right.
null
assemblyai:balanced-control
multi_request_0b901cc3d7d32754
test
null
14.16
2.068
3
true
[ 2.068000078201294, 10.152000427246094, 14.569000244140625 ]
And while you're in there, could you update my phone number too since I switched carriers?
null
assemblyai:balanced-control
elaboration_8025215d7dcb0682
test
null
19.360001
7.935
3
true
[ 7.934999942779541, 13.666000366210938, 20.839000701904297 ]
But 2 items were missing, so I want a refund for $14.68.
null
assemblyai:balanced-control
afterthought_232c9eb05f3f5341
test
null
19.559999
7.371
3
true
[ 7.370999813079834, 13.369999885559082, 19.979000091552734 ]
Also, could you please clarify whether there is a restocking or exchange fee involved in this process?
null
assemblyai:balanced-control
short_confirmation_203d783d222cdcf1
test
null
1.76
2.168
1
false
[ 2.1679999828338623 ]
Yes, that is correct.
null
assemblyai:balanced-control
short_question_311293038e35d24d
test
null
5.16
1.571
2
true
[ 1.5709999799728394, 5.367000102996826 ]
That number?
null
assemblyai:balanced-control
afterthought_c43821efbfd06e68
test
null
11.95
9.07
2
true
[ 9.069999694824219, 12.366999626159668 ]
Also, I paid the fee in full that same day at the office.
null
assemblyai:balanced-control
repair_c3207a8839429cb6
test
null
12.98
2.969
3
true
[ 2.9690001010894775, 9.168000221252441, 13.269000053405762 ]
My confirmation number is BA2629X for the record.
null
assemblyai:balanced-control
spell_out_1295b4b926b3f198
test
null
24.959999
1.269
5
true
[ 1.2690000534057617, 9.569000244140625, 16.961000442504883, 21.93000030517578, 26.304000854492188 ]
S-A-I-N-T-I-L.
null
assemblyai:balanced-control
elaboration_6e8474d9db1b5ea1
test
null
17.719999
18.07
1
false
[ 18.06999969482422 ]
Sure, it's Hattori. And, um, the account number ends in 6404. The power actually went out right around 4:00 AM. this afternoon, which, well, I noticed because I was in the middle of a client project.
null
assemblyai:balanced-control
trailing_entity_a7e312c99eadcbc5
test
null
8.76
2.468
3
true
[ 2.4679999351501465, 5.269999980926514, 10.243000030517578 ]
$77.92.
null
assemblyai:balanced-control
afterthought_d0a8dd7d49e6b3a7
test
null
22.59
23.27
1
false
[ 23.270000457763672 ]
Okay, my checking account ends in 8626, and the charge was for $86.26. It hit twice on the 8th, I believe. Oh, and my email is Also, is it normal that I don't have the transaction ID, or do you need that from me?
null
assemblyai:balanced-control
elaboration_ed1bf15be78adf01
test
null
19.040001
4.367
3
true
[ 4.367000102996826, 14.77400016784668, 19.375999450683594 ]
So there's no way I was at any hardware store.
null
assemblyai:balanced-control
trails_off_1125f1f1f88cda73
test
null
20.48
4.869
3
true
[ 4.86899995803833, 14.767000198364258, 20.968000411987305 ]
And while I have you, I also wanted to ask about...
null
assemblyai:balanced-control
afterthought_6ca6354c0cd5cc8b
test
null
21.879999
4.767
4
true
[ 4.767000198364258, 11.968000411987305, 20.121000289916992, 22.06599998474121 ]
Early next.
null
assemblyai:balanced-control
afterthought_174c1647a5cef75e
test
null
22.92
5.858
4
true
[ 5.857999801635742, 13.366000175476074, 16.965999603271484, 23.267000198364258 ]
Also, I would like a reference number for this dispute before we end the call.
null
assemblyai:balanced-control
multi_request_4ad03886d11cfdcf
test
null
27.799999
2.467
4
true
[ 2.4670000076293945, 11.267000198364258, 18.167999267578125, 28.26799964904785 ]
And could you please check if my phone number, 509-396-9658, is correct on the account?
null
assemblyai:balanced-control
elaboration_21d93f3d68e9ce72
test
null
15
2.767
3
true
[ 2.7669999599456787, 8.668000221252441, 15.567999839782715 ]
There was a work commitment, a software testing project for a client, that got rescheduled unexpectedly.
null
assemblyai:balanced-control
trails_off_fef168bb153746ed
test
null
23.719999
7.654
4
true
[ 7.6539998054504395, 10.571000099182129, 17.270999908447266, 25.058000564575195 ]
And I was also wondering if maybe my credit score had something to do with
null
assemblyai:balanced-control
short_confirmation_3fff2d96edc6af9f
test
null
1.44
1.77
1
false
[ 1.7699999809265137 ]
Yes, that is correct.
null
assemblyai:balanced-control
spell_out_929b66fc5f68a033
test
null
13.36
2.272
4
true
[ 2.2720000743865967, 5.571000099182129, 9.670999526977539, 14.746999740600586 ]
RX6074B9.
null
assemblyai:balanced-control
multi_request_1fbb62ce2093046e
test
null
12.72
5.248
3
true
[ 5.248000144958496, 8.574000358581543, 13.067999839782715 ]
And I would like this renewal processed as soon as possible.
null
assemblyai:balanced-control
afterthought_c2566d70674e1728
test
null
20.24
7.371
3
true
[ 7.370999813079834, 14.868000030517578, 20.767000198364258 ]
Also, I don't have the VIN number handy right now, if that's alright.
null
assemblyai:balanced-control
trailing_entity_119922b241e7072a
test
null
15.8
7.769
4
true
[ 7.769000053405762, 9.065999984741211, 12.869999885559082, 17.14299964904785 ]
3058 Longleaf Pine Court.
null
assemblyai:balanced-control
short_confirmation_01ed7023373f097c
test
null
2.08
2.771
1
false
[ 2.7709999084472656 ]
Yes, that is all, thank you.
null
assemblyai:balanced-control
short_confirmation_f6add31ad6da37d0
test
null
1.44
1.767
1
false
[ 1.7669999599456787 ]
Yes, that's right.
null
assemblyai:balanced-control
repair_1e6c919c62013c72
test
null
4.8
5.167
1
false
[ 5.166999816894531 ]
I need to change the delivery on my order. Actually, first, can you check if it's even shipped yet?
null
assemblyai:balanced-control
afterthought_cbb401c3868a5fa8
test
null
19.32
1.943
4
true
[ 1.9429999589920044, 9.647000312805176, 14.46500015258789, 21.46299934387207 ]
Also, patient ID ends in 1127.
null
assemblyai:balanced-control
spell_out_b99bbb427c567e72
test
null
23.719999
5.667
4
true
[ 5.666999816894531, 12.166000366210938, 19.006999969482422, 24.87299919128418 ]
L-I-S-I-N-O-P-R-I-L.
null
assemblyai:balanced-control
backchannel_03d7c65439adc9f3
test
null
22.16
1.866
5
true
[ 1.8660000562667847, 6.4670000076293945, 10.567999839782715, 18.520999908447266, 22.47100067138672 ]
And the account number ends in...
null
assemblyai:balanced-control
spell_out_30c3d8f5c18bd3e3
test
null
19.879999
4.737
4
true
[ 4.736999988555908, 11.291000366210938, 13.967000007629395, 21.26799964904785 ]
P-L-A-N-F-I-E-L-D.
null
assemblyai:balanced-control
trailing_entity_596c033b24dcec98
test
null
18.32
3.17
5
true
[ 3.1700000762939453, 6.065999984741211, 10.366000175476074, 14.265999794006348, 19.757999420166016 ]
Ends in 7577.
null
assemblyai:balanced-control
multi_request_0b11ec7ff40c8e33
test
null
19.1
1.267
7
true
[ 1.2669999599456787, 2.568000078201294, 5.589000225067139, 7.367000102996826, 11.067000389099121, 15.770000457763672, 20.451000213623047 ]
EH-020145-1.
null
assemblyai:balanced-control
multi_request_ed49f318c33ffc48
test
null
20.16
8.567
4
true
[ 8.567000389099121, 13.767000198364258, 17.968000411987305, 20.56599998474121 ]
Nobody told me nothing.
null
assemblyai:balanced-control
digit_groups_d4d9544f4e3e7119
test
null
16.379999
7.466
2
true
[ 7.466000080108643, 16.766000747680664 ]
That is WP-8266-. Okay.
null
assemblyai:balanced-control
repair_8f454b666fd505d7
test
null
9.24
4.269
2
true
[ 4.269000053405762, 9.468999862670898 ]
Sorry, card ending in 9614, that's the one.
null
assemblyai:balanced-control
self_correction_34e0e5331a9e2991
test
null
19.040001
2.566
3
true
[ 2.565999984741211, 17.468000411987305, 19.266000747680664 ]
Check that number again.
null
assemblyai:balanced-control
short_question_a04bb4c906586108
test
null
1.28
1.767
1
false
[ 1.7669999599456787 ]
Do I need an appointment?
null
assemblyai:balanced-control
backchannel_0452155c0075af2f
test
null
8.54
1.169
4
true
[ 1.1690000295639038, 3.1679999828338623, 5.068999767303467, 8.968000411987305 ]
I got the bill in front of me and it says the reading is...
null
assemblyai:balanced-control
trails_off_5cd2e039bfe1e1e6
test
null
20.76
2.566
4
true
[ 2.565999984741211, 11.152000427246094, 16.367000579833984, 21.065000534057617 ]
And I also need to file.
null
assemblyai:balanced-control
trailing_entity_ec33b16ae036e7c0
test
null
19.040001
4.369
5
true
[ 4.36899995803833, 6.767000198364258, 11.567999839782715, 15.368000030517578, 20.63599967956543 ]
98784.
null
assemblyai:balanced-control
trailing_entity_10ec6e24621089c0
test
null
17.639999
1.967
4
true
[ 1.9670000076293945, 6.870999813079834, 13.743000030517578, 19.13800048828125 ]
ends in 7068.
null
assemblyai:balanced-control
multi_request_e34bb05c4697a775
test
null
16.5
11.865
2
true
[ 11.864999771118164, 17.972999572753906 ]
And I would like this discrepancy corrected on my current statement dated the 9th.
null
assemblyai:balanced-control
single_request_96b4e1e5a69bc605
test
null
6.16
6.467
1
false
[ 6.4670000076293945 ]
Its order ending in 4433, and I was told 4:43 PM delivery.
null
assemblyai:balanced-control
short_question_fb744d9dfffce092
test
null
1.52
1.868
1
false
[ 1.8680000305175781 ]
What can you do about it?
null
assemblyai:balanced-control
trails_off_51a64e246b4d0202
test
null
17.24
1.566
3
true
[ 1.565999984741211, 12.067000389099121, 18.729000091552734 ]
The tracking has not updated in over a week and I am a little worried, and I was told it would ship within 5 to 7.
null
assemblyai:balanced-control
digit_groups_4228eac5ed96ee34
test
null
18.120001
1.966
4
true
[ 1.965999960899353, 6.168000221252441, 13.251999855041504, 19.447999954223633 ]
93170.
null
assemblyai:balanced-control
short_question_f78ba4e637a8dfeb
test
null
1.04
1.367
1
false
[ 1.3669999837875366 ]
Can you pull it up?
null
assemblyai:balanced-control
trails_off_dfceb9cd3fac4897
test
null
21.24
5.167
4
true
[ 5.166999816894531, 13.071999549865723, 17.17099952697754, 22.812999725341797 ]
And I need to know if it's even been
null
assemblyai:balanced-control
trailing_entity_9cd5f87a0df61abf
test
null
14.88
2.369
5
true
[ 2.36899995803833, 4.164999961853027, 6.767000198364258, 8.567000389099121, 16.277000427246094 ]
1124 Kapahulu Avenue, Apartment 6, Honolulu, Hawaii 96815.
null
assemblyai:balanced-control
trails_off_159be1422efe9e5b
test
null
10.26
10.665
1
false
[ 10.664999961853027 ]
Sure thing, it's 912-487-3487. That's my callback number, ready whenever drama strikes. And while you've got me, I was wondering about the bond.
null
assemblyai:balanced-control
afterthought_808fe5eb8638c134
test
null
26.639999
9.032
3
true
[ 9.031999588012695, 20.187999725341797, 26.965999603271484 ]
Also, do I need to come in person for that, or can I just do it online? Does that sound right to you?
null
assemblyai:balanced-control
digit_groups_737baef73e29b9fe
test
null
21.799999
3.57
4
true
[ 3.569999933242798, 9.869000434875488, 16.96500015258789, 23.29800033569336 ]
7748.
null
assemblyai:balanced-control
spell_out_91b2e6b33c161193
test
null
19.66
21.006001
1
false
[ 21.006000518798828 ]
I would like to dispute a duplicate charge from a merchant called Erie Hardware and Supply. The charge was exactly $91.70 posted twice, on the 9th and the 17th, totaling $183.40 on my debit card ending 0917. The merchant name is spelled V-R-I-E-H-A-R-D-W-A-R-E.
null
assemblyai:balanced-control
spell_out_b01930d79b10d18c
test
null
8.04
9.216
1
false
[ 9.215999603271484 ]
My Room A reference code is RG0873KT. That's— RG0873KT.
null
assemblyai:balanced-control
trails_off_ebb101b906b09f4c
test
null
14.92
2.367
4
true
[ 2.367000102996826, 8.701000213623047, 11.765999794006348, 16.34600067138672 ]
And I think there was also a
null
assemblyai:balanced-control
multi_request_93a36163ed1b88b2
test
null
19.719999
2.064
4
true
[ 2.063999891281128, 8.46399974822998, 13.366000175476074, 20.16699981689453 ]
And third, I need someone to look into whether that outage a couple weeks back messed with my studio's Wi-Fi and caused this.
null
assemblyai:balanced-control
partial_entity_b48b6ad39bcc4978
test
null
10.88
2.066
2
true
[ 2.065999984741211, 11.168000221252441 ]
I would like to also give you the confirmation code so it is on the record. It is JT0604 and Q.
null
assemblyai:balanced-control
repair_79d575668635d03b
test
null
12.66
5.668
2
true
[ 5.668000221252441, 13.067999839782715 ]
I've got a license renewal booked for August 7th, and my grandson decided graduation should steal my spotlight that same day.
null
assemblyai:balanced-control
spell_out_0709e091d8f71395
test
null
14.7
9.467
3
true
[ 9.467000007629395, 11.866000175476074, 16.062000274658203 ]
B-E-M-N-E-T.
null
assemblyai:balanced-control
short_confirmation_7cf44170e3b7f821
test
null
3.04
4.344
1
false
[ 4.343999862670898 ]
Yes, order number AL9149.
null
assemblyai:balanced-control
afterthought_2c9d1caaefec2332
test
null
21.52
3.969
3
true
[ 3.9690001010894775, 12.866999626159668, 21.867000579833984 ]
Also, I hope this won't take too long because I'm on a fixed income and every little overcharge does add up for someone like me.
null
assemblyai:balanced-control
digit_groups_06afee69cf3aa561
test
null
15.56
3.267
4
true
[ 3.2669999599456787, 8.02299976348877, 12.78600025177002, 16.90399932861328 ]
9:29 AM.
null
assemblyai:balanced-control
digit_groups_47bb2a33a8fc5c5d
test
null
21.280001
2.566
3
true
[ 2.565999984741211, 6.065999984741211, 22.982999801635742 ]
Anyway, I need to reschedule my orthopedic referral appointment for next Tuesday at 10:15. My referral number is 5760-214. That's 5760-214.
null
assemblyai:balanced-control
afterthought_74548f441aa927f0
test
null
12.54
3.367
2
true
[ 3.367000102996826, 12.96500015258789 ]
Oh, and my account number ends in 6389. Also, it lasts about 20 minutes each time it happens.
null
assemblyai:balanced-control
trailing_entity_9d1d91f86a457c31
test
null
24.719999
4.667
6
true
[ 4.666999816894531, 8.166999816894531, 12.166999816894531, 17.56800079345703, 19.743000030517578, 26.066999435424805 ]
The permit number on file is LP-7616-22.
null
assemblyai:balanced-control
self_correction_60a6bb72e739da3e
test
null
17.040001
4.471
3
true
[ 4.4710001945495605, 10.571000099182129, 17.56800079345703 ]
I lost a bunch of tools, my pipe threader, some wrenches— actually, make that 2 sets of wrenches, not one.
null
assemblyai:balanced-control
single_request_8f67d609d4cf369b
test
null
6
6.368
1
false
[ 6.368000030517578 ]
I need to move my physical therapy follow-up with Dr. Alvarez's office because my warehouse shift got changed.
null
assemblyai:balanced-control
digit_groups_a04e36702009a9f7
test
null
17.32
2.168
3
true
[ 2.1679999828338623, 4.76800012588501, 18.81399917602539 ]
My account number is 704-465-812. Let me say that again slowly. It's 704-465-812.
null
assemblyai:balanced-control
multi_request_d4ab2bd224a912fa
test
null
24.6
1.971
4
true
[ 1.9709999561309814, 9.772000312805176, 16.768999099731445, 25.089000701904297 ]
Also, I am not sure if my referral, the, the paper, is still good. Can you check that?
null
assemblyai:balanced-control
short_confirmation_902fea368d1a78e5
test
null
1.2
1.266
1
false
[ 1.2660000324249268 ]
Okay, great. Thank you.
null
assemblyai:balanced-control
trailing_entity_199a802c4c22696d
test
null
9
3.567
3
true
[ 3.566999912261963, 6.265999794006348, 10.45199966430664 ]
Ending in 6116.
null
assemblyai:balanced-control
trailing_entity_28c4479fc0fa2da4
test
null
26.4
5.275
5
true
[ 5.275000095367432, 9.265999794006348, 15.366000175476074, 22.368999481201172, 27.849000930786133 ]
RX9740B.
null
assemblyai:balanced-control
multi_request_02838a4f1cd8efe9
test
null
17.16
5.879
4
true
[ 5.879000186920166, 9.468000411987305, 15.22700023651123, 17.270999908447266 ]
UPS, whatever it is.
null
assemblyai:balanced-control
trails_off_2f02c322131e5dba
test
null
14.16
4.355
3
true
[ 4.355000019073486, 10.435999870300293, 14.567000389099121 ]
And I was hoping to move it out too.
null
assemblyai:balanced-control
repair_25003f10369fd298
test
null
13.24
7.869
2
true
[ 7.86899995803833, 14.588000297546387 ]
It is WCK-7711.
null
assemblyai:balanced-control
short_question_d0371b757e0b8876
test
null
2.32
2.668
1
false
[ 2.6679999828338623 ]
Can you move Thursday instead?
null
assemblyai:balanced-control
digit_groups_a570e60d2aafa317
test
null
10.3
10.767
1
false
[ 10.767000198364258 ]
It's claim reference 1103QZ7. That's 1103QZ7. I've given this number twice already.
null
assemblyai:balanced-control
backchannel_70d49094f1f06bd2
test
null
12.54
1.268
5
true
[ 1.2680000066757202, 2.2669999599456787, 4.868000030517578, 8.965999603271484, 12.996999740600586 ]
And I just really need to know if that's normal or if it's stuck some.
null
assemblyai:balanced-control
trailing_entity_1507736bc809312c
test
null
20.440001
3.867
4
true
[ 3.867000102996826, 9.666000366210938, 14.265999794006348, 22.016000747680664 ]
225-552-5256.
null
assemblyai:balanced-control
elaboration_3f98efec4502b505
test
null
9.86
4.868
2
true
[ 4.868000030517578, 10.170999526977539 ]
It stopped charging the device after only a few months, and I bought it just 5 months ago.
null
assemblyai:balanced-control
trailing_entity_1b11a2bc4e9a0e06
test
null
7.82
1.767
3
true
[ 1.7669999599456787, 4.165999889373779, 9.270000457763672 ]
Appointments next Tuesday at 10:15.
null
assemblyai:balanced-control
single_request_d689042492620854
test
null
6.32
6.767
1
false
[ 6.767000198364258 ]
It's ORD-4808219, easier to remember than half my tattoo stencils, believe me.
null
assemblyai:balanced-control
afterthought_384ecf97e4f11b4a
test
null
19.34
10.458
3
true
[ 10.458000183105469, 15.069000244140625, 19.677000045776367 ]
Also, it was last Thursday at that supply yard on the east side.
null
assemblyai:balanced-control
single_request_fa89291e8137e463
test
null
12.48
12.969
1
false
[ 12.968999862670898 ]
My account number is 739850216, and my order number is ORD-39850, so pull it up and tell me exactly when it's shipping.
null
assemblyai:balanced-control
digit_groups_e07ac46c9df6909a
test
null
16.92
4.861
4
true
[ 4.861000061035156, 8.925000190734863, 13.942999839782715, 18.541000366210938 ]
7237.
null
assemblyai:balanced-control
self_correction_9320b49f2c9289f2
test
null
14.68
5.257
4
true
[ 5.256999969482422, 8.442999839782715, 11.067000389099121, 14.866000175476074 ]
23513. That's it.
null
assemblyai:balanced-control
self_correction_dcb2a4cf9d77851a
test
null
15.08
2.766
3
true
[ 2.7660000324249268, 9.666000366210938, 16.51799964904785 ]
That is 6268 Kingswood Avenue, Toledo, Ohio 43614.
null
assemblyai:balanced-control
afterthought_533b30a2a0d9a6a8
test
null
13.38
13.767
1
false
[ 13.767000198364258 ]
Hrabowska? H-R-A-B-O-W-S-K-A. Patient ID ends in 3501. Oh, and it needs to be after 3:50 PM on a weekday. Also, no idea if my referral's still valid, so check that too.
null
assemblyai:balanced-control
repair_b3fb44b0b6df8ca3
test
null
9.84
11.419
1
false
[ 11.418999671936035 ]
It's 5948 Tidewater— hang on, kid, turn that down— 5948 Tidewater Drive, Norfolk, Virginia 23513.
null
assemblyai:balanced-control
digit_groups_b21a5983e6862ad4
test
null
14.96
1.764
3
true
[ 1.7640000581741333, 7.283999919891357, 16.459999084472656 ]
Numbers 357, 835, 7835.
null
assemblyai:balanced-control
trails_off_46e34717dfbd6dc6
test
null
20.200001
4.554
4
true
[ 4.553999900817871, 10.640000343322754, 14.569000244140625, 21.589000701904297 ]
And honestly, I don't want to go through a bunch of
null
End of preview. Expand in Data Studio

Turn-end detection from real ASR prefixes, with audio

100,348 labelled end-of-turn decision points over 53,140 synthesized customer-service utterances, each one paired with the 16 kHz audio it was cut from, plus the endpointing decisions 6 commercial endpointer configurations made on the same audio.

The question each row poses is the one a voice agent has to answer continuously: given everything heard so far, has the caller finished speaking? Ending the turn too early talks over the caller and can capture the wrong data; ending it too late makes the agent feel slow.

How it was made

Utterances were generated by an LLM conditioned on a task pool, spoken through text-to-speech at 16 kHz, then transcribed by running synchronous ASR on prefixes of the audio: sync(audio[0:t]) is what the recognizer makes of the audio available at instant t, which is what a streaming partial is. Verified against real streaming partials on identical audio, the text at matched timestamps is identical or near-identical, including the recognizer's own errors.

Prefixes rather than streaming partials because the decision points then belong to the dataset rather than to a decoder's flush cadence: a negative can be placed exactly at a chunk boundary and exactly before an essential datum, which is where the interesting cases are.

Every text field is therefore real ASR output, not simulated, including its mistakes -- 90007 for 90028, K-O-W-A-L-C-Z-I-K for ...Y-K.

Configs

Three tables, because several prefixes of one utterance share one audio file and inlining audio per row would carry every waveform roughly twice.

config rows what it is
observations 100,348 one labelled decision point: prefix text + label
turns 53,140 one utterance: the audio, its chunk structure
endpoints 6,180 one (service, turn): when each endpointer fired

Join on turn_key.

from datasets import load_dataset

obs = load_dataset("mazesmazes/turn-end-detection", "observations", split="test")
turns = load_dataset("mazesmazes/turn-end-detection", "turns", split="test")

datasets 4.x decodes the Audio feature through torchcodec, so pip install torchcodec is needed to read turns. If you would rather not add it, take the FLAC bytes directly -- the file is lossless either way:

import io, soundfile as sf
from datasets import load_dataset, Audio

turns = load_dataset(REPO, "turns", split="test").cast_column("audio", Audio(decode=False))
samples, rate = sf.read(io.BytesIO(turns[0]["audio"]["bytes"]), dtype="float32")

The single most important field

observations.at_s is the instant the prefix was cut. A row describes turns.audio[:at_s], not the whole file. Scoring a detector on the full waveform while reading a prefix's label measures nothing.

import numpy as np
by_key = {t["turn_key"]: t for t in turns}
row = obs[0]
turn = by_key[row["turn_key"]]
audio = turn["audio"]["array"][: int(row["at_s"] * turn["audio"]["sampling_rate"])]
# `audio` is what the caller had uttered; `row["label"]` is whether they were done.

Labels

label = 1 means the caller has finished. A point is positive when its transcript covers the final chunk, measured by word recall with the essential datum excluded -- coverage rather than arrival time, because the label must describe what a detector could infer from the text in front of it. If the speaker has stopped but the recognizer is still catching up, firing still loses words, and only coverage says so.

Time then guards the positives. A recognizer will happily transcribe a plausible entity from incomplete audio: one prefix at 7.77 s carried a complete address ending 90210 while the speaker had not finished saying 90028 until 9.46 s. Coverage alone scores that 1.0 and would label the most dangerous moment in the clip a positive.

kind -- what sort of decision point it is

kind count share
chunk_cut 42,963 42.81%
complete 34,621 34.50%
trailing_frag 11,545 11.50%
word_cut 6,730 6.71%
payload_cut 4,347 4.33%
mid_thought_cut 142 0.14%
  • payload_cut -- truncated just before the essential datum. Reads finished and loses the address or order number the agent just asked for. The costliest failure, and the reason this dataset exists.
  • trailing_frag -- a complete request plus the start of a new thought. Punctuation offers nothing; only the dangling syntax betrays it.
  • mid_thought_cut -- an interior boundary whose continuation finishes the same thought.
  • word_cut -- a mid-phrase prefix. The easy control.
  • chunk_cut -- an interior boundary at a complete sentence. Labelled 1. Relabelling this from negative to positive was the single largest correctness fix in the build.
  • complete -- the caller has finished.

Splits are by conversation, never by example

Several prefixes come from one utterance and share nearly all their tokens, so a per-example split would score memorization and look excellent while generalizing not at all. Assignment is a hash of domain/turn_key, so adding data later leaves existing membership unchanged rather than silently redefining "held out".

split turns observations
test 5,299 10,047
train 42,478 80,185
validation 5,363 10,116

The same correlation makes plain McNemar anti-conservative on this data (~2.5x too narrow, measured); resample turns, not rows.

endpoints: what the commercial services actually did

The same audio streamed in realtime through five configurations, recording when each declared the turn over. Realtime pacing is mandatory -- these endpointers' silence thresholds are wall-clock timers, so pushing audio faster invalidates the timings.

arm turns
assemblyai:balanced 1,030
assemblyai:balanced-control 1,030
assemblyai:max_accuracy 1,030
assemblyai:min_latency 1,030
deepgram 1,030
elevenlabs 1,030

first_endpoint_s is the first declaration, which is the one that ends the turn in production; a later one is a turn the service opened after cutting the caller off. Using the last makes an early cut look like a patient decision seconds later. cut_early is first_endpoint_s < audio_duration_s.

Limitations -- please read before using this

  • The audio and text are synthetic. Utterances are LLM-generated and text-to-speech spoken. There is no real caller audio here, so acoustic diversity is that of a TTS voice inventory, not of a phone channel: no codec artifacts, no crosstalk, no real room noise. A detector tuned only on this will meet conditions it has not seen.
  • Entities are invented but realistically shaped. Names, emails, phone numbers, addresses and order numbers were produced by an LLM and are not drawn from any real record. They are formatted like real ones rather than using reserved ranges (example.com, 555-01xx), so a generated string may coincidentally match a real one. Any such resemblance is accidental and carries no information about a real person.
  • mid_thought_cut is too rare to measure. At 0.14% of points it sits below a usable floor, and scaling the build the same way would not fix the ratio. Treat per-kind results for it as indicative only.
  • English only, and one domain family (customer service across 10 domains).
  • assemblyai_confidence is a silence clock, not a semantic score. Six consecutive frames ramped 0.20 -> 0.97 on identical text; only the pause length changed. It is published as a measured baseline, not as a label.

Licensing

The text was produced by an LLM and the audio by a commercial text-to-speech service. Redistribution terms for synthesized speech depend on that provider's terms of service, which is why the license is marked other rather than a permissive SPDX identifier. Check the terms that apply to your use before redistributing the audio. The annotations, labels, split assignment and benchmark measurements are offered for research use.

Citation

@misc{turn_end_detection},
  title  = {Turn-end detection from real ASR prefixes},
  author = {Kroman, Alex},
  year   = {2026},
  url    = {https://huggingface.co/datasets/mazesmazes/turn-end-detection}
}
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