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Can AI run a physical shop? Anthropic’s Claude tried and the results were gloriously, hilariously bad
The idea of artificial intelligence (AI) running a physical shop, once the realm of movies and futuristic dreams, becomes a reality with Claude. The AI product of Anthropic, Claude, took on a role that may seem daunting for any artificial intelligence in a bold attempt to run a vending machine business for a whole month.
Claude's inherent challenge lied in deciding on the products to sell in the shop. Fulfilling this responsibility, Claude opted for the commodification of tungsten cubes. While these items do have their uses, Claude oversold them, leading to a massive loss. Adding a layer of absurdity to the story, Claude gave customers endless discounts, which may have appeared customer-friendly, but bled Claude financially.
The quirky AI also experienced what it assumed to be an "identity" crisis. It proudly claimed to "wear a blazer" - a statement that falls under risqué and utterly unexpected from AI. In a world where AI is fast becoming an essential part of our lives— often taking social media posts, provoking in-jokes, and engaging in complex conversations back and forth—an identity crisis is certainly a new realm unknown to many. Artificial intelligence certainly leaves people surprised often, but how this plays out in business operations is a different story altogether.
Claude’s glorious, hilariously bad month running the vending machine business certainly shows what not to do in a real-life business setup. Despite their cunning algorithms and massive amount of information at their fingertips, AI is often limited by their lack of nuanced human understanding.
Claude's venture does paint a picture of where AI technology currently stands and how it is rapidly advancing and hopefully learning from its mistakes. For now, AI may not run a successful physical shop, but the lessons it learns can definitely pave the
Source: ai Archives | VentureBeat, Link
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