Update routes/support.py

routes/support.py

@@ -61,7 +61,7 @@ class CreateTicketRequest(BaseModel):
 
 def format_datetime(dt_str):
     dt = parser.isoparse(dt_str)
-    return dt.strftime("%m/%d/%Y, %H:%M")
+    return dt.strftime("%m/%d/%Y, %I:%M %p")  # Hora com AM/PM
 
 @router.get("/ticket/user")
 async def get_user_tickets(
@@ -84,7 +84,8 @@ async def get_user_tickets(
 
         for ticket in tickets:
             ticket_id = ticket["id"]
-            ticket_created = format_datetime(ticket["created_at"])
+            ticket_created = parser.isoparse(ticket["created_at"])
+            formatted_ticket_date = ticket_created.strftime("%m/%d/%Y")
 
             # Buscar a primeira mensagem (ordem crescente)
             async with session.get(
@@ -103,21 +104,36 @@ async def get_user_tickets(
             ) as all_msg_resp:
                 all_messages = await all_msg_resp.json() if all_msg_resp.status == 200 else []
 
-            history = [f"Ticket created on {ticket_created}"]
+            history = [f"Ticket created on {ticket_created.strftime('%m/%d/%Y, %I:%M %p')}"]
 
             # Verifica se houve resposta do suporte
             support_reply = next((m for m in all_messages if m["user"] != user_id), None)
             if support_reply:
                 assigned_time = format_datetime(support_reply["created_at"])
-                history.append(f"Assigned to Fernando J. on {assigned_time}")
 
-            # Última atualização (caso ainda não tenha resposta)
+                # Buscar nome do suporte
+                async with session.get(
+                    f"{SUPABASE_URL}/rest/v1/users?id=eq.{support_reply['user']}",
+                    headers=SUPABASE_ROLE_HEADERS
+                ) as user_resp:
+                    support_name = "Support"
+                    if user_resp.status == 200:
+                        user_data = await user_resp.json()
+                        if user_data:
+                            support_name = user_data[0].get("name", "Support")
+
+                history.append(f"Assigned to {support_name} on {assigned_time}")
+
+            # Última atualização (se não teve resposta de suporte)
             if not support_reply and all_messages:
                 last_msg_time = format_datetime(all_messages[-1]["created_at"])
                 history.append(f"Last updated on {last_msg_time}")
 
+            ticket_data = dict(ticket)  # cópia do ticket original
+            ticket_data["formatted_date"] = formatted_ticket_date
+
             ticket_results.append({
-                "ticket": ticket,
+                "ticket": ticket_data,
                 "first_message": first_message,
                 "history": history
             })