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* [digital transformation skills view - updated for sfia 9](https://sfia-online.org/en/sfia-9/sfia-views/digital-transformation) * [agile skills view](https://sfia-online.org/en/sfia-9/sfia-views/agile-skills)[- updated for sfia 9](https://sfia-online.org/en/sfia-9/sfia-views/digital-transformation)[](https://sfia-online.org/en/sfia-9/sfia-views/agile-skills) * [devops skills view](https://sfia-online.org/en/sfia-9/sfia-views/devops-view)[- updated for sfia 9](https://sfia-online.org/en/sfia-9/sfia-views/digital-transformation)[](https://sfia-online.org/en/sfia-9/sfia-views/devops-view) * [data science, data engineering and analytics view](https://sfia-online.org/en/sfia-9/sfia-views/big-data-data-science)[- updated for sfia 9](https://sfia-online.org/en/sfia-9/sfia-views/digital-transformation)[](https://sfia-online.org/en/sfia-9/sfia-views/big-data-data-science) * [information and cyber security skills view - updated for sfia 9](https://sfia-online.org/en/sfia-9/sfia-views/information-and-cyber-security) * [enterprise it view for core information and technology functions - updated for sfia 9](https://sfia-online.org/en/sfia-9/sfia-views/enterprise-it-view)[](https://sfia-online.org/en/sfia-9/sfia-views/enterprise-it-view) using the sfia views -------------------- sfia is a flexible resource - the focussed views show that the skills in sfia can be easily grouped, filtered, and viewed in alternative ways to support specific professional disciplines, industry topics and complementary frameworks. * [digital transformation skills view - updated for sfia 9](https://sfia-online.org/en/sfia-9/sfia-views/digital-transformation) * [agile skills view](https://sfia-online.org/en/sfia-9/sfia-views/agile-skills)[- updated for sfia 9](https://sfia-online.org/en/sfia-9/sfia-views/digital-transformation)[](https://sfia-online.org/en/sfia-9/sfia-views/agile-skills) * [devops skills view](https://sfia-online.org/en/sfia-9/sfia-views/devops-view)[- updated for sfia 9](https://sfia-online.org/en/sfia-9/sfia-views/digital-transformation)[](https://sfia-online.org/en/sfia-9/sfia-views/devops-view) * [data science, data engineering and analytics view](https://sfia-online.org/en/sfia-9/sfia-views/big-data-data-science)[- updated for sfia 9](https://sfia-online.org/en/sfia-9/sfia-views/digital-transformation)[](https://sfia-online.org/en/sfia-9/sfia-views/big-data-data-science) * [information and cyber security skills view - updated for sfia 9](https://sfia-online.org/en/sfia-9/sfia-views/information-and-cyber-security) * [enterprise it view for core information and technology functions - updated for sfia 9](https://sfia-online.org/en/sfia-9/sfia-views/enterprise-it-view)[](https://sfia-online.org/en/sfia-9/sfia-views/enterprise-it-view) using the sfia views -------------------- sfia is a flexible resource - the focussed views show that the skills in sfia can be easily grouped, filtered, and viewed in alternative ways to support specific professional disciplines, industry topics and complementary frameworks
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accountable for delivering significant work outcomes, from analysis through execution to evaluation. accountable for delivering significant work outcomes, from analysis through execution to evaluation. accountable for delivering significant work outcomes, from analysis through execution to evaluation. accountable for delivering significant work outcomes, from analysis through execution to evaluation
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[real-time/embedded systems development](https://sfia-online.org/en/sfia-9/skills/real-time-embedded-systems-development)resd ----------------------------------------------------------------------------------------------------------------------------- designing and developing reliable real-time software typically within embedded systems. [real-time/embedded systems development](https://sfia-online.org/en/sfia-9/skills/real-time-embedded-systems-development)resd ----------------------------------------------------------------------------------------------------------------------------- designing and developing reliable real-time software typically within embedded systems. | | | | [real-time/embedded systems development](https://sfia-online.org/en/sfia-9/skills/real-time-embedded-systems-development "skill") | resd | designing and developing reliable real-time software typically within embedded systems
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[software configuration](https://sfia-online.org/en/sfia-9/skills/software-configuration)port --------------------------------------------------------------------------------------------- designing and deploying software product configurations into software environments or platforms. | | | | [software configuration](https://sfia-online.org/en/sfia-9/skills/software-configuration "skill") | port | designing and deploying software product configurations into software environments or platforms
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alternative layout of sfia 9 business skills and behavioural factors.sfia offers two layouts of the behavioural factors - one with behavioural factor headings and one without - to accommodate different user needs and preferences.https://sfia-online.org/en/sfia-9/alternative-presentation-of-sfia-9-business-skills https://sfia-online.org/@@site-logo/sfialogo-outlines.svg alternative layout of sfia 9 business skills and behavioural factors. ===================================================================== sfia offers two layouts of the behavioural factors - one with behavioural factor headings and one without - to accommodate different user needs and preferences. [download the pdf of the alternative layout here.](https://sfia-online.org/en/sfia-9/responsibilities/sfia-9-alternative-presentation-of-behavioural-factors.pdf) [sfia version 9](https://sfia-online.org/en/sfia-9) framework status:current standard [navigation](https://sfia-online.org/en/sitemap) * [sfia 9 home](https://sfia-online.org/sfiang/resolveuid/0220518c8c914eaa9152c22c7eb429e3) * [sfia 9 launch](https://sfia-online.org/en/sfia-9/sfia-9-launch) * [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities "this section outlines the generic attributes that characterise sfia’s seven levels of responsibility and accountability
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the power of the levels of responsibility ----------------------------------------- sfia's seven levels of responsibility not only support career progression but also provide a foundation for mapping other frameworks and organisational structures to the sfia framework. * organisations with existing core competencies or values can combine them with sfia’s professional skills, benefitting from the clarity and structure that the sfia levels provide. * organisations, professional bodies, or trade associations that wish to map their own structures to sfia can use the levels of responsibility, defined by generic attributes, as a foundation for such mappings. sfia’s levels of responsibility facilitate the integration of different professional work, providing a common foundation for mapping frameworks or aligning an organisation’s structure with the sfia framework
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| | | | [graphic design](https://sfia-online.org/en/sfia-9/skills/graphic-design "skill") | grdn | creating and applying visual concepts to communicate ideas, enhance aesthetics and improve user experience across digital and print media. [graphic design](https://sfia-online.org/en/sfia-9/skills/graphic-design)grdn ----------------------------------------------------------------------------- creating and applying visual concepts to communicate ideas, enhance aesthetics and improve user experience across digital and print media
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* business skills and behavioural factors describe the behaviours required to be effective at each level. * business skills and behavioural factors describe the behaviours required to be effective at each level. * business skills and behavioural factors describe the behaviours required to be effective at each level. * business skills and behavioural factors describe the behaviours required to be effective at each level. * business skills and behavioural factors describe the behaviours required to be effective at each level. * business skills and behavioural factors describe the behaviours required to be effective at each level. * business skills and behavioural factors describe the behaviours required to be effective at each level. * business skills and behavioural factors describe the behaviours required to be effective at each level. * business skills and behavioural factors describe the behaviours required to be effective at each level. * business skills and behavioural factors describe the behaviours required to be effective at each level. * business skills and behavioural factors describe the behaviours required to be effective at each level. * business skills and behavioural factors describe the behaviours required to be effective at each level. * business skills and behavioural factors describe the behaviours required to be effective at each level
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has operational level contact impacting execution and implementation with internal colleagues and external contacts. has operational level contact impacting execution and implementation with internal colleagues and external contacts
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a private company limited by guarantee. a private company limited by guarantee. a private company limited by guarantee. a private company limited by guarantee. a private company limited by guarantee. a private company limited by guarantee. a private company limited by guarantee. a private company limited by guarantee. a private company limited by guarantee. a private company limited by guarantee. a private company limited by guarantee. a private company limited by guarantee. a private company limited by guarantee. a private company limited by guarantee. a private company limited by guarantee. a private company limited by guarantee. a private company limited by guarantee. a private company limited by guarantee. a private company limited by guarantee. a private company limited by guarantee. a private company limited by guarantee. a private company limited by guarantee. a private company limited by guarantee. a private company limited by guarantee. a private company limited by guarantee. a private company limited by guarantee. a private company limited by guarantee. a private company limited by guarantee. a private company limited by guarantee. a private company limited by guarantee. a private company limited by guarantee. a private company limited by guarantee. a private company limited by guarantee. a private company limited by guarantee. a private company limited by guarantee. a private company limited by guarantee. a private company limited by guarantee. a private company limited by guarantee. a private company limited by guarantee. a private company limited by guarantee. a private company limited by guarantee. a private company limited by guarantee. a private company limited by guarantee. a private company limited by guarantee. a private company limited by guarantee. a private company limited by guarantee. a private company limited by guarantee. a private company limited by guarantee. a private company limited by guarantee. a private company limited by guarantee. a private company limited by guarantee. a private company limited by guarantee. a private company limited by guarantee. a private company limited by guarantee. a private company limited by guarantee. a private company limited by guarantee. a private company limited by guarantee. a private company limited by guarantee. a private company limited by guarantee. a private company limited by guarantee. a private company limited by guarantee. a private company limited by guarantee. a private company limited by guarantee. a private company limited by guarantee. a private company limited by guarantee. a private company limited by guarantee. a private company limited by guarantee. a private company limited by guarantee. a private company limited by guarantee. a private company limited by guarantee. a private company limited by guarantee. a private company limited by guarantee. a private company limited by guarantee. a private company limited by guarantee. a private company limited by guarantee. a private company limited by guarantee. a private company limited by guarantee
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registration will allow you to select a free user licence
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actively learns through training and on-the-job experiences.") * [level 3 - apply](https://sfia-online.org/en/sfia-9/responsibilities/level-3 "essence of the level: performs varied tasks, sometimes complex and non-routine, using standard methods and procedures. actively learns through training and on-the-job experiences.") * [level 3 - apply](https://sfia-online.org/en/sfia-9/responsibilities/level-3 "essence of the level: performs varied tasks, sometimes complex and non-routine, using standard methods and procedures. actively learns through training and on-the-job experiences.") * [level 3 - apply](https://sfia-online.org/en/sfia-9/responsibilities/level-3 "essence of the level: performs varied tasks, sometimes complex and non-routine, using standard methods and procedures. actively learns through training and on-the-job experiences.") * [level 3 - apply](https://sfia-online.org/en/sfia-9/responsibilities/level-3 "essence of the level: performs varied tasks, sometimes complex and non-routine, using standard methods and procedures. actively learns through training and on-the-job experiences.") * [level 3 - apply](https://sfia-online.org/en/sfia-9/responsibilities/level-3 "essence of the level: performs varied tasks, sometimes complex and non-routine, using standard methods and procedures. actively learns through training and on-the-job experiences.") * [level 3 - apply](https://sfia-online.org/en/sfia-9/responsibilities/level-3 "essence of the level: performs varied tasks, sometimes complex and non-routine, using standard methods and procedures. actively learns through training and on-the-job experiences.") * [level 3 - apply](https://sfia-online.org/en/sfia-9/responsibilities/level-3 "essence of the level: performs varied tasks, sometimes complex and non-routine, using standard methods and procedures. actively learns through training and on-the-job experiences.") * [level 3 - apply](https://sfia-online.org/en/sfia-9/responsibilities/level-3 "essence of the level: performs varied tasks, sometimes complex and non-routine, using standard methods and procedures. actively learns through training and on-the-job experiences.") * [level 3 - apply](https://sfia-online.org/en/sfia-9/responsibilities/level-3 "essence of the level: performs varied tasks, sometimes complex and non-routine, using standard methods and procedures. actively learns through training and on-the-job experiences.") * [level 3 - apply](https://sfia-online.org/en/sfia-9/responsibilities/level-3 "essence of the level: performs varied tasks, sometimes complex and non-routine, using standard methods and procedures
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| new level | | | [financial analysis](https://sfia-online.org/en/sfia-9/skills/financial-analysis "skill") | fian | conducting in-depth analysis of financial data to derive insights and support decision-making. [financial analysis](https://sfia-online.org/en/sfia-9/skills/financial-analysis)fian ------------------------------------------------------------------------------------- conducting in-depth analysis of financial data to derive insights and support decision-making
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and there are specific details on the content of sfia 9 and how it has changed from sfia 8.") * [sfia 9 supporters and contributors](https://sfia-online.org/en/sfia-9/supporters-and-contributors "the sfia foundation is grateful for the ongoing support and contributions from its global user community – partners, consultants, users, employers, educational institutions, professional bodies and other interested parties from around the world. and there are specific details on the content of sfia 9 and how it has changed from sfia 8.") * [sfia 9 supporters and contributors](https://sfia-online.org/en/sfia-9/supporters-and-contributors "the sfia foundation is grateful for the ongoing support and contributions from its global user community – partners, consultants, users, employers, educational institutions, professional bodies and other interested parties from around the world. and there are specific details on the content of sfia 9 and how it has changed from sfia 8.") * [sfia 9 supporters and contributors](https://sfia-online.org/en/sfia-9/supporters-and-contributors "the sfia foundation is grateful for the ongoing support and contributions from its global user community – partners, consultants, users, employers, educational institutions, professional bodies and other interested parties from around the world. and there are specific details on the content of sfia 9 and how it has changed from sfia 8.") * [sfia 9 supporters and contributors](https://sfia-online.org/en/sfia-9/supporters-and-contributors "the sfia foundation is grateful for the ongoing support and contributions from its global user community – partners, consultants, users, employers, educational institutions, professional bodies and other interested parties from around the world. and there are specific details on the content of sfia 9 and how it has changed from sfia 8.") * [sfia 9 supporters and contributors](https://sfia-online.org/en/sfia-9/supporters-and-contributors "the sfia foundation is grateful for the ongoing support and contributions from its global user community – partners, consultants, users, employers, educational institutions, professional bodies and other interested parties from around the world. and there are specific details on the content of sfia 9 and how it has changed from sfia 8.") * [sfia 9 supporters and contributors](https://sfia-online.org/en/sfia-9/supporters-and-contributors "the sfia foundation is grateful for the ongoing support and contributions from its global user community – partners, consultants, users, employers, educational institutions, professional bodies and other interested parties from around the world. and there are specific details on the content of sfia 9 and how it has changed from sfia 8.") * [sfia 9 supporters and contributors](https://sfia-online.org/en/sfia-9/supporters-and-contributors "the sfia foundation is grateful for the ongoing support and contributions from its global user community – partners, consultants, users, employers, educational institutions, professional bodies and other interested parties from around the world. and there are specific details on the content of sfia 9 and how it has changed from sfia 8.") * [sfia 9 supporters and contributors](https://sfia-online.org/en/sfia-9/supporters-and-contributors "the sfia foundation is grateful for the ongoing support and contributions from its global user community – partners, consultants, users, employers, educational institutions, professional bodies and other interested parties from around the world. and there are specific details on the content of sfia 9 and how it has changed from sfia 8.") * [sfia 9 supporters and contributors](https://sfia-online.org/en/sfia-9/supporters-and-contributors "the sfia foundation is grateful for the ongoing support and contributions from its global user community – partners, consultants, users, employers, educational institutions, professional bodies and other interested parties from around the world. and there are specific details on the content of sfia 9 and how it has changed from sfia 8.") * [sfia 9 supporters and contributors](https://sfia-online.org/en/sfia-9/supporters-and-contributors "the sfia foundation is grateful for the ongoing support and contributions from its global user community – partners, consultants, users, employers, educational institutions, professional bodies and other interested parties from around the world. and there are specific details on the content of sfia 9 and how it has changed from sfia 8.") * [sfia 9 supporters and contributors](https://sfia-online.org/en/sfia-9/supporters-and-contributors "the sfia foundation is grateful for the ongoing support and contributions from its global user community – partners, consultants, users, employers, educational institutions, professional bodies and other interested parties from around the world. and there are specific details on the content of sfia 9 and how it has changed from sfia 8.") * [sfia 9 supporters and contributors](https://sfia-online.org/en/sfia-9/supporters-and-contributors "the sfia foundation is grateful for the ongoing support and contributions from its global user community – partners, consultants, users, employers, educational institutions, professional bodies and other interested parties from around the world. and there are specific details on the content of sfia 9 and how it has changed from sfia 8.") * [sfia 9 supporters and contributors](https://sfia-online.org/en/sfia-9/supporters-and-contributors "the sfia foundation is grateful for the ongoing support and contributions from its global user community – partners, consultants, users, employers, educational institutions, professional bodies and other interested parties from around the world. and there are specific details on the content of sfia 9 and how it has changed from sfia 8.") * [sfia 9 supporters and contributors](https://sfia-online.org/en/sfia-9/supporters-and-contributors "the sfia foundation is grateful for the ongoing support and contributions from its global user community – partners, consultants, users, employers, educational institutions, professional bodies and other interested parties from around the world. and there are specific details on the content of sfia 9 and how it has changed from sfia 8.") * [sfia 9 supporters and contributors](https://sfia-online.org/en/sfia-9/supporters-and-contributors "the sfia foundation is grateful for the ongoing support and contributions from its global user community – partners, consultants, users, employers, educational institutions, professional bodies and other interested parties from around the world. and there are specific details on the content of sfia 9 and how it has changed from sfia 8.") * [sfia 9 supporters and contributors](https://sfia-online.org/en/sfia-9/supporters-and-contributors "the sfia foundation is grateful for the ongoing support and contributions from its global user community – partners, consultants, users, employers, educational institutions, professional bodies and other interested parties from around the world. and there are specific details on the content of sfia 9 and how it has changed from sfia 8.") * [sfia 9 supporters and contributors](https://sfia-online.org/en/sfia-9/supporters-and-contributors "the sfia foundation is grateful for the ongoing support and contributions from its global user community – partners, consultants, users, employers, educational institutions, professional bodies and other interested parties from around the world
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works alongside team members, contributing to team decisions. works alongside team members, contributing to team decisions
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[organisation design and implementation](https://sfia-online.org/en/sfia-9/skills/organisation-design-and-implementation)ordi ----------------------------------------------------------------------------------------------------------------------------- planning, designing and implementing an integrated organisation structure and culture. | new skill | | | [organisation design and implementation](https://sfia-online.org/en/sfia-9/skills/organisation-design-and-implementation "skill") | ordi | planning, designing and implementing an integrated organisation structure and culture
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| small change, new level, guidance notes | | | [workforce planning](https://sfia-online.org/en/sfia-9/skills/workforce-planning "skill") | wfpl | strategically projecting the demand for people and skills and proactively planning the workforce supply to meet organisational needs. [workforce planning](https://sfia-online.org/en/sfia-9/skills/workforce-planning)wfpl ------------------------------------------------------------------------------------- strategically projecting the demand for people and skills and proactively planning the workforce supply to meet organisational needs
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##### collaboration * leads collaboration with a diverse range of stakeholders across competing objectives within the organisation. ##### collaboration * facilitates collaboration between stakeholders who have diverse objectives. ##### collaboration * facilitates collaboration between stakeholders who share common objectives
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change implementation change implementation https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/change-and-transformation/change-implementation https://sfia-online.org/@@site-logo/sfialogo-outlines.svg #### sfia view:change implementation change implementation ===================== none [portfolio management](https://sfia-online.org/en/sfia-9/skills/portfolio-management)pomg ----------------------------------------------------------------------------------------- developing and applying a management framework to define and deliver a portfolio of programmes, projects and/or ongoing services. change and transformation change and transformation https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/change-and-transformation https://sfia-online.org/@@site-logo/sfialogo-outlines.svg #### sfia view:change and transformation skills at a glance ================== skills by category | category | skill | levels | | --- | --- | --- | | [change implementation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/change-and-transformation/change-implementation) | [portfolio management](https://sfia-online.org/en/sfia-9/skills/portfolio-management)pomg | | | | | 5 | 6 | 7 | | | [programme management](https://sfia-online.org/en/sfia-9/skills/programme-management)pgmg | | | | | | 6 | 7 | | | [project management](https://sfia-online.org/en/sfia-9/skills/project-management)prmg | | | | 4 | 5 | 6 | 7 | | | [portfolio, programme and project support](https://sfia-online.org/en/sfia-9/skills/portfolio-programme-and-project-support)prof | | 2 | 3 | 4 | 5 | 6 | | | | [delivery management](https://sfia-online.org/en/sfia-9/skills/delivery-management)demg | | | 3 | 4 | 5 | 6 | | | [change analysis](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/change-and-transformation/change-analysis) | [business situation analysis](https://sfia-online.org/en/sfia-9/skills/business-situation-analysis)busa | | 2 | 3 | 4 | 5 | 6 | | | | [feasibility assessment](https://sfia-online.org/en/sfia-9/skills/feasibility-assessment)feas | | 2 | 3 | 4 | 5 | 6 | | | | [requirements definition and management](https://sfia-online.org/en/sfia-9/skills/requirements-definition-and-management)reqm | | 2 | 3 | 4 | 5 | 6 | | | | [business modelling](https://sfia-online.org/en/sfia-9/skills/business-modelling)bsmo | | 2 | 3 | 4 | 5 | 6 | | | | [user acceptance testing](https://sfia-online.org/en/sfia-9/skills/user-acceptance-testing)bpts | | 2 | 3 | 4 | 5 | 6 | | | [change planning](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/change-and-transformation/change-planning) | [business process improvement](https://sfia-online.org/en/sfia-9/skills/business-process-improvement)bpre | | 2 | 3 | 4 | 5 | 6 | 7 | | | [organisational capability development](https://sfia-online.org/en/sfia-9/skills/organisational-capability-development)ocdv | | | | | 5 | 6 | 7 | | | [organisation design and implementation](https://sfia-online.org/en/sfia-9/skills/organisation-design-and-implementation)ordi | | | 3 | 4 | 5 | 6 | 7 | | | [organisational change management](https://sfia-online.org/en/sfia-9/skills/organisational-change-management)cipm | | 2 | 3 | 4 | 5 | 6 | | | | [job analysis and design](https://sfia-online.org/en/sfia-9/skills/job-analysis-and-design)jadn | | | 3 | 4 | 5 | | | | | [organisational change enablement](https://sfia-online.org/en/sfia-9/skills/organisational-change-enablement)ocen | | | | 4 | 5 | 6 | | [sfia version 9](https://sfia-online.org/en/sfia-9) framework status:current standard #### [sfia 9](https://sfia-online.org/en/sfia-9) * [sfia 9 full framework view](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view) * [skills at a glance](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/?path=/glance) * [strategy and architecture](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/strategy-and-architecture) * [change and transformation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/change-and-transformation) * [skills at a glance](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/change-and-transformation/?path=/glance) * [change implementation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/change-and-transformation/change-implementation) * [change analysis](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/change-and-transformation/change-analysis) * [change planning](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/change-and-transformation/change-planning) * [development and implementation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/development-and-implementation) * [delivery and operation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/delivery-and-operation) * [people and skills](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/people-and-skills) * [relationships and engagement](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/relationships-and-engagement) ### links [skills directory a-z](https://sfia-online.org/en/sfia-9/all-skills-a-z) [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities) [sfia skills profiles](https://sfia-online.org/en/tools-and-resources/standard-industry-skills-profiles/sfia-8-skills-for-role-families-job-titles) [bodies of knowledge](https://sfia-online.org/en/tools-and-resources/bodies-of-knowledge/list-of-bodies-of-knowledge) ##### the sfia foundation the sfia foundation is a global not-for-profit organisation which oversees the production and use of the skills framework for the information age ##### support * [about us](https://sfia-online.org/en/about-us) * [contact us](https://sfia-online.org/en/contact-info) * [site map](https://sfia-online.org/en/sitemap) * [privacy](https://sfia-online.org/en/about-us/privacy) * [terms and conditions](https://sfia-online.org/en/assets/documents/accreditation-and-licensing/sfia_general_terms_2020.pdf) * [accessibility](https://sfia-online.org/accessibility-info) ##### follow us * [linkedin](https://www.linkedin.com/company/sfia-foundation) * [sfia user forum](https://www.linkedin.com/groups/1934300/) * [twitter](https://twitter.com/sfia_foundation) * [youtube](https://www.youtube.com/channel/uckv9e8z3jucb1xaawkkncpq/featured) * [slideshare](https://www.slideshare.net/sfiauser/) © copyright sfia foundation 2003-2025. change implementation change implementation https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/change-and-transformation/change-implementation https://sfia-online.org/@@site-logo/sfialogo-outlines.svg #### sfia view:change implementation skills at a glance ================== skills by category | skill | levels | | --- | --- | | [portfolio management](https://sfia-online.org/en/sfia-9/skills/portfolio-management)pomg | | | | | 5 | 6 | 7 | | [programme management](https://sfia-online.org/en/sfia-9/skills/programme-management)pgmg | | | | | | 6 | 7 | | [project management](https://sfia-online.org/en/sfia-9/skills/project-management)prmg | | | | 4 | 5 | 6 | 7 | | [portfolio, programme and project support](https://sfia-online.org/en/sfia-9/skills/portfolio-programme-and-project-support)prof | | 2 | 3 | 4 | 5 | 6 | | | [delivery management](https://sfia-online.org/en/sfia-9/skills/delivery-management)demg | | | 3 | 4 | 5 | 6 | | [sfia version 9](https://sfia-online.org/en/sfia-9) framework status:current standard #### [sfia 9](https://sfia-online.org/en/sfia-9) * [sfia 9 full framework view](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view) * [skills at a glance](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/?path=/glance) * [strategy and architecture](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/strategy-and-architecture) * [change and transformation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/change-and-transformation) * [skills at a glance](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/change-and-transformation/?path=/glance) * [change implementation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/change-and-transformation/change-implementation) * [skills at a glance](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/change-and-transformation/change-implementation/?path=/glance) * [portfolio management](https://sfia-online.org/en/sfia-9/skills/portfolio-management) * [programme management](https://sfia-online.org/en/sfia-9/skills/programme-management) * [project management](https://sfia-online.org/en/sfia-9/skills/project-management) * [portfolio, programme and project support](https://sfia-online.org/en/sfia-9/skills/portfolio-programme-and-project-support) * [delivery management](https://sfia-online.org/en/sfia-9/skills/delivery-management) * [change analysis](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/change-and-transformation/change-analysis) * [change planning](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/change-and-transformation/change-planning) * [development and implementation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/development-and-implementation) * [delivery and operation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/delivery-and-operation) * [people and skills](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/people-and-skills) * [relationships and engagement](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/relationships-and-engagement) ### links [skills directory a-z](https://sfia-online.org/en/sfia-9/all-skills-a-z) [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities) [sfia skills profiles](https://sfia-online.org/en/tools-and-resources/standard-industry-skills-profiles/sfia-8-skills-for-role-families-job-titles) [bodies of knowledge](https://sfia-online.org/en/tools-and-resources/bodies-of-knowledge/list-of-bodies-of-knowledge) ##### the sfia foundation the sfia foundation is a global not-for-profit organisation which oversees the production and use of the skills framework for the information age ##### support * [about us](https://sfia-online.org/en/about-us) * [contact us](https://sfia-online.org/en/contact-info) * [site map](https://sfia-online.org/en/sitemap) * [privacy](https://sfia-online.org/en/about-us/privacy) * [terms and conditions](https://sfia-online.org/en/assets/documents/accreditation-and-licensing/sfia_general_terms_2020.pdf) * [accessibility](https://sfia-online.org/accessibility-info) ##### follow us * [linkedin](https://www.linkedin.com/company/sfia-foundation) * [sfia user forum](https://www.linkedin.com/groups/1934300/) * [twitter](https://twitter.com/sfia_foundation) * [youtube](https://www.youtube.com/channel/uckv9e8z3jucb1xaawkkncpq/featured) * [slideshare](https://www.slideshare.net/sfiauser/) © copyright sfia foundation 2003-2025
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##### leadership * takes ownership to develop their work experience. takes ownership to develop their work experience
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* there is also an active global ecosystem of sfia partners, sfia consultants and practitioners. * there is also an active global ecosystem of sfia partners, sfia consultants and practitioners
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works towards understanding the issue and seeks assistance in resolving unexpected problems. investigates and resolves routine issues
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level 2 - assist — english =============== * [log in / register](https://sfia-online.org/en/login "log in / register") * [newsletter](https://sfia-online.org/@@signup "newsletter") english * [english](https://sfia-online.org/@@multilingual-selector/b72821e05ea54a76aa9302d39dee3d53/en) * [deutsch](https://sfia-online.org/@@multilingual-selector/b72821e05ea54a76aa9302d39dee3d53/de) * [español](https://sfia-online.org/@@multilingual-selector/b72821e05ea54a76aa9302d39dee3d53/es) * [français](https://sfia-online.org/@@multilingual-selector/b72821e05ea54a76aa9302d39dee3d53/fr) * [italiano](https://sfia-online.org/@@multilingual-selector/b72821e05ea54a76aa9302d39dee3d53/it) * [nederlands](https://sfia-online.org/@@multilingual-selector/b72821e05ea54a76aa9302d39dee3d53/nl) * [polski](https://sfia-online.org/@@multilingual-selector/b72821e05ea54a76aa9302d39dee3d53/pl) * [português](https://sfia-online.org/@@multilingual-selector/b72821e05ea54a76aa9302d39dee3d53/pt) * [français (canada)](https://sfia-online.org/@@multilingual-selector/b72821e05ea54a76aa9302d39dee3d53/fr-ca) * [العربية](https://sfia-online.org/@@multilingual-selector/b72821e05ea54a76aa9302d39dee3d53/ar) * [中文](https://sfia-online.org/@@multilingual-selector/b72821e05ea54a76aa9302d39dee3d53/zh) * [日本語](https://sfia-online.org/@@multilingual-selector/b72821e05ea54a76aa9302d39dee3d53/ja) * [русский](https://sfia-online.org/@@multilingual-selector/b72821e05ea54a76aa9302d39dee3d53/ru) [](https://sfia-online.org/en "english") the global skills and competency framework for the digital world * [home](https://sfia-online.org/en) * [using sfia](https://sfia-online.org/en/about-sfia)- [x] * [about sfia](https://sfia-online.org/en/about-sfia/about-sfia-1) * [sfia and skills management](https://sfia-online.org/en/about-sfia/sfia-and-skills-management) * [how sfia works - levels of responsibility and skills](https://sfia-online.org/en/about-sfia/how-sfia-works) * [sfia levels of responsibility](https://sfia-online.org/en/about-sfia/sfia-levels-of-responsibility) * [sfia professional skills](https://sfia-online.org/en/about-sfia/sfia-professional-skills) * [why sfia skills are not defined at all 7 levels](https://sfia-online.org/en/about-sfia/why-sfia-skills-are-not-defined-at-all-7-levels) * [the context for sfia](https://sfia-online.org/en/about-sfia/the-context-for-sfia) * [get accredited](https://sfia-online.org/en/about-sfia/get-accredited) * [licensing sfia](https://sfia-online.org/en/about-sfia/licensing-sfia) * [sfia 8](https://sfia-online.org/en/sfia-8)- [x] * [sfia 8 home](https://sfia-online.org/en/sfia-8/sfia-8-home) * [levels of responsibility](https://sfia-online.org/en/sfia-8/responsibilities) * [behavioural factors](https://sfia-online.org/en/sfia-8/behavioural-factors-in-sfia) * [sfia 8 views](https://sfia-online.org/en/sfia-8/sfia-views) * [skills directory a–z](https://sfia-online.org/en/sfia-8/all-skills-a-z) * [sfia 8 documents](https://sfia-online.org/en/sfia-8/documentation) * [sfia 8 supporters and contributors](https://sfia-online.org/en/sfia-8/supporters-and-contributors) * [moving to sfia 8](https://sfia-online.org/en/sfia-8/moving-to-sfia-8) * [sfia 9](https://sfia-online.org/en/sfia-9)- [x] * [sfia 9 home](https://sfia-online.org/en/sfia-9/sfia-9-home) * [sfia 9 launch](https://sfia-online.org/en/sfia-9/sfia-9-launch) * [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities) * [sfia 9 views](https://sfia-online.org/en/sfia-9/sfia-views) * [sfia 9 skills directory a–z](https://sfia-online.org/en/sfia-9/all-skills-a-z) * [sfia 9 generic attributes - directory](https://sfia-online.org/en/sfia-9/generic-attributes-a-z) * [sfia 9 documents](https://sfia-online.org/en/sfia-9/documentation) * [alternative layout of sfia 9 business skills and behavioural factors.](https://sfia-online.org/en/sfia-9/alternative-presentation-of-sfia-9-business-skills) * [moving to sfia 9](https://sfia-online.org/en/sfia-9/moving-to-sfia-9) * [sfia 9 supporters and contributors](https://sfia-online.org/en/sfia-9/supporters-and-contributors) * [recent changes - making sfia easier to consume](https://sfia-online.org/en/sfia-9/progress-monthly) * [sfia 9 release notes](https://sfia-online.org/en/sfia-9/sfia-9-release-notes) * [help and resources](https://sfia-online.org/en/tools-and-resources)- [x] * [resources home](https://sfia-online.org/en/tools-and-resources/resources-home) * [standard skills profiles](https://sfia-online.org/en/tools-and-resources/standard-industry-skills-profiles) * [about sfia views](https://sfia-online.org/en/tools-and-resources/sfia-views) * [using sfia](https://sfia-online.org/en/tools-and-resources/using-sfia) * [sfia for ...](https://sfia-online.org/en/tools-and-resources/sfia-for) * [get help to use sfia](https://sfia-online.org/en/tools-and-resources/get-help) * [sfia and bodies of knowledge](https://sfia-online.org/en/tools-and-resources/bodies-of-knowledge) * [sfia user stories](https://sfia-online.org/en/tools-and-resources/sfia-user-stories) * [sfia assessment and digital badges](https://sfia-online.org/en/tools-and-resources/sfia-digital-credentials) * [collaborations](https://sfia-online.org/en/tools-and-resources/collaborations) * [older versions of sfia](https://sfia-online.org/en/tools-and-resources/older-versions-of-sfia) * [sfia - a framework for cyber security skills](https://sfia-online.org/en/tools-and-resources/cybersecurity-skills-framework) * [company logos](https://sfia-online.org/en/tools-and-resources/company-logos) * [sfia - a framework for cloud-computing skills](https://sfia-online.org/en/tools-and-resources/cloud-skills-framework) * [sfia 9 - a framework for ai skills](https://sfia-online.org/en/tools-and-resources/ai-skills-framework) * [user forum](https://sfia-online.org/en/forum)- [x] * [user forum home](https://sfia-online.org/en/forum/user-forum-home) * [sfia fundamentals - in pictures](https://sfia-online.org/en/forum/sfia-fundamentals-how-sfia-works) * [sfia skills-based job analysis - evolving community practice](https://sfia-online.org/en/forum/sfia-skills-based-job-analysis) * [job architecture - evolving community practice](https://sfia-online.org/en/forum/job-architecture) * [behavioural frameworks](https://sfia-online.org/en/forum/behavioural-frameworks) * [learning and development catalogues](https://sfia-online.org/en/forum/learning-and-development-catalogues) * [mapping learning products to sfia - evolving community practice](https://sfia-online.org/en/forum/mapping-learning-products-to-sfia) * [70-20-10 - evolving community practice](https://sfia-online.org/en/forum/70-20-10) * [sfia 8 - illustrative skills profiles](https://sfia-online.org/en/forum/sfia-8-illustrative-skills-profiles) * [sfia assessment - sfia foundation guidance](https://sfia-online.org/en/forum/sfia-assessment) * [sfia user stories](https://sfia-online.org/en/forum/sfia-user-stories) * [user forum resources for download](https://sfia-online.org/en/forum/user-forum-resources-download) * [about the sfia user forum](https://sfia-online.org/en/forum/the-sfia-user-forum) * [sfia corporate user logo](https://sfia-online.org/en/forum/sfia-corporate-user-logo) * [sfia fundamentals - 10 minutes quiz](https://sfia-online.org/en/forum/sfia-fundamentals-quiz) * [visualising career paths with sfia](https://sfia-online.org/en/forum/viusalising-career-paths-with-sfia) * [news](https://sfia-online.org/en/news) * [log in / register](https://sfia-online.org/login) * [newsletter](https://sfia-online.org/@@signup "sign up here for our newsletter") search site search [advanced search…](https://sfia-online.org/en/@@search) 1. level 6 - initiate, influence — english =============== * [log in / register](https://sfia-online.org/en/login "log in / register") * [newsletter](https://sfia-online.org/@@signup "newsletter") english * [english](https://sfia-online.org/@@multilingual-selector/82f245e395ce42d5afc6095cdbbb876e/en) * [deutsch](https://sfia-online.org/@@multilingual-selector/82f245e395ce42d5afc6095cdbbb876e/de) * [español](https://sfia-online.org/@@multilingual-selector/82f245e395ce42d5afc6095cdbbb876e/es) * [français](https://sfia-online.org/@@multilingual-selector/82f245e395ce42d5afc6095cdbbb876e/fr) * [italiano](https://sfia-online.org/@@multilingual-selector/82f245e395ce42d5afc6095cdbbb876e/it) * [nederlands](https://sfia-online.org/@@multilingual-selector/82f245e395ce42d5afc6095cdbbb876e/nl) * [polski](https://sfia-online.org/@@multilingual-selector/82f245e395ce42d5afc6095cdbbb876e/pl) * [português](https://sfia-online.org/@@multilingual-selector/82f245e395ce42d5afc6095cdbbb876e/pt) * [français (canada)](https://sfia-online.org/@@multilingual-selector/82f245e395ce42d5afc6095cdbbb876e/fr-ca) * [العربية](https://sfia-online.org/@@multilingual-selector/82f245e395ce42d5afc6095cdbbb876e/ar) * [中文](https://sfia-online.org/@@multilingual-selector/82f245e395ce42d5afc6095cdbbb876e/zh) * [日本語](https://sfia-online.org/@@multilingual-selector/82f245e395ce42d5afc6095cdbbb876e/ja) * [русский](https://sfia-online.org/@@multilingual-selector/82f245e395ce42d5afc6095cdbbb876e/ru) [](https://sfia-online.org/en "english") the global skills and competency framework for the digital world * [home](https://sfia-online.org/en) * [using sfia](https://sfia-online.org/en/about-sfia)- [x] * [about sfia](https://sfia-online.org/en/about-sfia/about-sfia-1) * [sfia and skills management](https://sfia-online.org/en/about-sfia/sfia-and-skills-management) * [how sfia works - levels of responsibility and skills](https://sfia-online.org/en/about-sfia/how-sfia-works) * [sfia levels of responsibility](https://sfia-online.org/en/about-sfia/sfia-levels-of-responsibility) * [sfia professional skills](https://sfia-online.org/en/about-sfia/sfia-professional-skills) * [why sfia skills are not defined at all 7 levels](https://sfia-online.org/en/about-sfia/why-sfia-skills-are-not-defined-at-all-7-levels) * [the context for sfia](https://sfia-online.org/en/about-sfia/the-context-for-sfia) * [get accredited](https://sfia-online.org/en/about-sfia/get-accredited) * [licensing sfia](https://sfia-online.org/en/about-sfia/licensing-sfia) * [sfia 8](https://sfia-online.org/en/sfia-8)- [x] * [sfia 8 home](https://sfia-online.org/en/sfia-8/sfia-8-home) * [levels of responsibility](https://sfia-online.org/en/sfia-8/responsibilities) * [behavioural factors](https://sfia-online.org/en/sfia-8/behavioural-factors-in-sfia) * [sfia 8 views](https://sfia-online.org/en/sfia-8/sfia-views) * [skills directory a–z](https://sfia-online.org/en/sfia-8/all-skills-a-z) * [sfia 8 documents](https://sfia-online.org/en/sfia-8/documentation) * [sfia 8 supporters and contributors](https://sfia-online.org/en/sfia-8/supporters-and-contributors) * [moving to sfia 8](https://sfia-online.org/en/sfia-8/moving-to-sfia-8) * [sfia 9](https://sfia-online.org/en/sfia-9)- [x] * [sfia 9 home](https://sfia-online.org/en/sfia-9/sfia-9-home) * [sfia 9 launch](https://sfia-online.org/en/sfia-9/sfia-9-launch) * [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities) * [sfia 9 views](https://sfia-online.org/en/sfia-9/sfia-views) * [sfia 9 skills directory a–z](https://sfia-online.org/en/sfia-9/all-skills-a-z) * [sfia 9 generic attributes - directory](https://sfia-online.org/en/sfia-9/generic-attributes-a-z) * [sfia 9 documents](https://sfia-online.org/en/sfia-9/documentation) * [alternative layout of sfia 9 business skills and behavioural factors.](https://sfia-online.org/en/sfia-9/alternative-presentation-of-sfia-9-business-skills) * [moving to sfia 9](https://sfia-online.org/en/sfia-9/moving-to-sfia-9) * [sfia 9 supporters and contributors](https://sfia-online.org/en/sfia-9/supporters-and-contributors) * [recent changes - making sfia easier to consume](https://sfia-online.org/en/sfia-9/progress-monthly) * [sfia 9 release notes](https://sfia-online.org/en/sfia-9/sfia-9-release-notes) * [help and resources](https://sfia-online.org/en/tools-and-resources)- [x] * [resources home](https://sfia-online.org/en/tools-and-resources/resources-home) * [standard skills profiles](https://sfia-online.org/en/tools-and-resources/standard-industry-skills-profiles) * [about sfia views](https://sfia-online.org/en/tools-and-resources/sfia-views) * [using sfia](https://sfia-online.org/en/tools-and-resources/using-sfia) * [sfia for ...](https://sfia-online.org/en/tools-and-resources/sfia-for) * [get help to use sfia](https://sfia-online.org/en/tools-and-resources/get-help) * [sfia and bodies of knowledge](https://sfia-online.org/en/tools-and-resources/bodies-of-knowledge) * [sfia user stories](https://sfia-online.org/en/tools-and-resources/sfia-user-stories) * [sfia assessment and digital badges](https://sfia-online.org/en/tools-and-resources/sfia-digital-credentials) * [collaborations](https://sfia-online.org/en/tools-and-resources/collaborations) * [older versions of sfia](https://sfia-online.org/en/tools-and-resources/older-versions-of-sfia) * [sfia - a framework for cyber security skills](https://sfia-online.org/en/tools-and-resources/cybersecurity-skills-framework) * [company logos](https://sfia-online.org/en/tools-and-resources/company-logos) * [sfia - a framework for cloud-computing skills](https://sfia-online.org/en/tools-and-resources/cloud-skills-framework) * [sfia 9 - a framework for ai skills](https://sfia-online.org/en/tools-and-resources/ai-skills-framework) * [user forum](https://sfia-online.org/en/forum)- [x] * [user forum home](https://sfia-online.org/en/forum/user-forum-home) * [sfia fundamentals - in pictures](https://sfia-online.org/en/forum/sfia-fundamentals-how-sfia-works) * [sfia skills-based job analysis - evolving community practice](https://sfia-online.org/en/forum/sfia-skills-based-job-analysis) * [job architecture - evolving community practice](https://sfia-online.org/en/forum/job-architecture) * [behavioural frameworks](https://sfia-online.org/en/forum/behavioural-frameworks) * [learning and development catalogues](https://sfia-online.org/en/forum/learning-and-development-catalogues) * [mapping learning products to sfia - evolving community practice](https://sfia-online.org/en/forum/mapping-learning-products-to-sfia) * [70-20-10 - evolving community practice](https://sfia-online.org/en/forum/70-20-10) * [sfia 8 - illustrative skills profiles](https://sfia-online.org/en/forum/sfia-8-illustrative-skills-profiles) * [sfia assessment - sfia foundation guidance](https://sfia-online.org/en/forum/sfia-assessment) * [sfia user stories](https://sfia-online.org/en/forum/sfia-user-stories) * [user forum resources for download](https://sfia-online.org/en/forum/user-forum-resources-download) * [about the sfia user forum](https://sfia-online.org/en/forum/the-sfia-user-forum) * [sfia corporate user logo](https://sfia-online.org/en/forum/sfia-corporate-user-logo) * [sfia fundamentals - 10 minutes quiz](https://sfia-online.org/en/forum/sfia-fundamentals-quiz) * [visualising career paths with sfia](https://sfia-online.org/en/forum/viusalising-career-paths-with-sfia) * [news](https://sfia-online.org/en/news) * [log in / register](https://sfia-online.org/login) * [newsletter](https://sfia-online.org/@@signup "sign up here for our newsletter") search site search [advanced search…](https://sfia-online.org/en/@@search) 1. level 3 - apply — english =============== * [log in / register](https://sfia-online.org/en/login "log in / register") * [newsletter](https://sfia-online.org/@@signup "newsletter") english * [english](https://sfia-online.org/@@multilingual-selector/e0e783948b8b4607a8227d813a598b0b/en) * [deutsch](https://sfia-online.org/@@multilingual-selector/e0e783948b8b4607a8227d813a598b0b/de) * [español](https://sfia-online.org/@@multilingual-selector/e0e783948b8b4607a8227d813a598b0b/es) * [français](https://sfia-online.org/@@multilingual-selector/e0e783948b8b4607a8227d813a598b0b/fr) * [italiano](https://sfia-online.org/@@multilingual-selector/e0e783948b8b4607a8227d813a598b0b/it) * [nederlands](https://sfia-online.org/@@multilingual-selector/e0e783948b8b4607a8227d813a598b0b/nl) * [polski](https://sfia-online.org/@@multilingual-selector/e0e783948b8b4607a8227d813a598b0b/pl) * [português](https://sfia-online.org/@@multilingual-selector/e0e783948b8b4607a8227d813a598b0b/pt) * [français (canada)](https://sfia-online.org/@@multilingual-selector/e0e783948b8b4607a8227d813a598b0b/fr-ca) * [العربية](https://sfia-online.org/@@multilingual-selector/e0e783948b8b4607a8227d813a598b0b/ar) * [中文](https://sfia-online.org/@@multilingual-selector/e0e783948b8b4607a8227d813a598b0b/zh) * [日本語](https://sfia-online.org/@@multilingual-selector/e0e783948b8b4607a8227d813a598b0b/ja) * [русский](https://sfia-online.org/@@multilingual-selector/e0e783948b8b4607a8227d813a598b0b/ru) [](https://sfia-online.org/en "english") the global skills and competency framework for the digital world * [home](https://sfia-online.org/en) * [using sfia](https://sfia-online.org/en/about-sfia)- [x] * [about sfia](https://sfia-online.org/en/about-sfia/about-sfia-1) * [sfia and skills management](https://sfia-online.org/en/about-sfia/sfia-and-skills-management) * [how sfia works - levels of responsibility and skills](https://sfia-online.org/en/about-sfia/how-sfia-works) * [sfia levels of responsibility](https://sfia-online.org/en/about-sfia/sfia-levels-of-responsibility) * [sfia professional skills](https://sfia-online.org/en/about-sfia/sfia-professional-skills) * [why sfia skills are not defined at all 7 levels](https://sfia-online.org/en/about-sfia/why-sfia-skills-are-not-defined-at-all-7-levels) * [the context for sfia](https://sfia-online.org/en/about-sfia/the-context-for-sfia) * [get accredited](https://sfia-online.org/en/about-sfia/get-accredited) * [licensing sfia](https://sfia-online.org/en/about-sfia/licensing-sfia) * [sfia 8](https://sfia-online.org/en/sfia-8)- [x] * [sfia 8 home](https://sfia-online.org/en/sfia-8/sfia-8-home) * [levels of responsibility](https://sfia-online.org/en/sfia-8/responsibilities) * [behavioural factors](https://sfia-online.org/en/sfia-8/behavioural-factors-in-sfia) * [sfia 8 views](https://sfia-online.org/en/sfia-8/sfia-views) * [skills directory a–z](https://sfia-online.org/en/sfia-8/all-skills-a-z) * [sfia 8 documents](https://sfia-online.org/en/sfia-8/documentation) * [sfia 8 supporters and contributors](https://sfia-online.org/en/sfia-8/supporters-and-contributors) * [moving to sfia 8](https://sfia-online.org/en/sfia-8/moving-to-sfia-8) * [sfia 9](https://sfia-online.org/en/sfia-9)- [x] * [sfia 9 home](https://sfia-online.org/en/sfia-9/sfia-9-home) * [sfia 9 launch](https://sfia-online.org/en/sfia-9/sfia-9-launch) * [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities) * [sfia 9 views](https://sfia-online.org/en/sfia-9/sfia-views) * [sfia 9 skills directory a–z](https://sfia-online.org/en/sfia-9/all-skills-a-z) * [sfia 9 generic attributes - directory](https://sfia-online.org/en/sfia-9/generic-attributes-a-z) * [sfia 9 documents](https://sfia-online.org/en/sfia-9/documentation) * [alternative layout of sfia 9 business skills and behavioural factors.](https://sfia-online.org/en/sfia-9/alternative-presentation-of-sfia-9-business-skills) * [moving to sfia 9](https://sfia-online.org/en/sfia-9/moving-to-sfia-9) * [sfia 9 supporters and contributors](https://sfia-online.org/en/sfia-9/supporters-and-contributors) * [recent changes - making sfia easier to consume](https://sfia-online.org/en/sfia-9/progress-monthly) * [sfia 9 release notes](https://sfia-online.org/en/sfia-9/sfia-9-release-notes) * [help and resources](https://sfia-online.org/en/tools-and-resources)- [x] * [resources home](https://sfia-online.org/en/tools-and-resources/resources-home) * [standard skills profiles](https://sfia-online.org/en/tools-and-resources/standard-industry-skills-profiles) * [about sfia views](https://sfia-online.org/en/tools-and-resources/sfia-views) * [using sfia](https://sfia-online.org/en/tools-and-resources/using-sfia) * [sfia for ...](https://sfia-online.org/en/tools-and-resources/sfia-for) * [get help to use sfia](https://sfia-online.org/en/tools-and-resources/get-help) * [sfia and bodies of knowledge](https://sfia-online.org/en/tools-and-resources/bodies-of-knowledge) * [sfia user stories](https://sfia-online.org/en/tools-and-resources/sfia-user-stories) * [sfia assessment and digital badges](https://sfia-online.org/en/tools-and-resources/sfia-digital-credentials) * [collaborations](https://sfia-online.org/en/tools-and-resources/collaborations) * [older versions of sfia](https://sfia-online.org/en/tools-and-resources/older-versions-of-sfia) * [sfia - a framework for cyber security skills](https://sfia-online.org/en/tools-and-resources/cybersecurity-skills-framework) * [company logos](https://sfia-online.org/en/tools-and-resources/company-logos) * [sfia - a framework for cloud-computing skills](https://sfia-online.org/en/tools-and-resources/cloud-skills-framework) * [sfia 9 - a framework for ai skills](https://sfia-online.org/en/tools-and-resources/ai-skills-framework) * [user forum](https://sfia-online.org/en/forum)- [x] * [user forum home](https://sfia-online.org/en/forum/user-forum-home) * [sfia fundamentals - in pictures](https://sfia-online.org/en/forum/sfia-fundamentals-how-sfia-works) * [sfia skills-based job analysis - evolving community practice](https://sfia-online.org/en/forum/sfia-skills-based-job-analysis) * [job architecture - evolving community practice](https://sfia-online.org/en/forum/job-architecture) * [behavioural frameworks](https://sfia-online.org/en/forum/behavioural-frameworks) * [learning and development catalogues](https://sfia-online.org/en/forum/learning-and-development-catalogues) * [mapping learning products to sfia - evolving community practice](https://sfia-online.org/en/forum/mapping-learning-products-to-sfia) * [70-20-10 - evolving community practice](https://sfia-online.org/en/forum/70-20-10) * [sfia 8 - illustrative skills profiles](https://sfia-online.org/en/forum/sfia-8-illustrative-skills-profiles) * [sfia assessment - sfia foundation guidance](https://sfia-online.org/en/forum/sfia-assessment) * [sfia user stories](https://sfia-online.org/en/forum/sfia-user-stories) * [user forum resources for download](https://sfia-online.org/en/forum/user-forum-resources-download) * [about the sfia user forum](https://sfia-online.org/en/forum/the-sfia-user-forum) * [sfia corporate user logo](https://sfia-online.org/en/forum/sfia-corporate-user-logo) * [sfia fundamentals - 10 minutes quiz](https://sfia-online.org/en/forum/sfia-fundamentals-quiz) * [visualising career paths with sfia](https://sfia-online.org/en/forum/viusalising-career-paths-with-sfia) * [news](https://sfia-online.org/en/news) * [log in / register](https://sfia-online.org/login) * [newsletter](https://sfia-online.org/@@signup "sign up here for our newsletter") search site search [advanced search…](https://sfia-online.org/en/@@search) 1. level 5 - ensure, advise — english =============== * [log in / register](https://sfia-online.org/en/login "log in / register") * [newsletter](https://sfia-online.org/@@signup "newsletter") english * [english](https://sfia-online.org/@@multilingual-selector/4eb4d0653097460a917940f60a6e2ff9/en) * [deutsch](https://sfia-online.org/@@multilingual-selector/4eb4d0653097460a917940f60a6e2ff9/de) * [español](https://sfia-online.org/@@multilingual-selector/4eb4d0653097460a917940f60a6e2ff9/es) * [français](https://sfia-online.org/@@multilingual-selector/4eb4d0653097460a917940f60a6e2ff9/fr) * [italiano](https://sfia-online.org/@@multilingual-selector/4eb4d0653097460a917940f60a6e2ff9/it) * [nederlands](https://sfia-online.org/@@multilingual-selector/4eb4d0653097460a917940f60a6e2ff9/nl) * [polski](https://sfia-online.org/@@multilingual-selector/4eb4d0653097460a917940f60a6e2ff9/pl) * [português](https://sfia-online.org/@@multilingual-selector/4eb4d0653097460a917940f60a6e2ff9/pt) * [français (canada)](https://sfia-online.org/@@multilingual-selector/4eb4d0653097460a917940f60a6e2ff9/fr-ca) * [العربية](https://sfia-online.org/@@multilingual-selector/4eb4d0653097460a917940f60a6e2ff9/ar) * [中文](https://sfia-online.org/@@multilingual-selector/4eb4d0653097460a917940f60a6e2ff9/zh) * [日本語](https://sfia-online.org/@@multilingual-selector/4eb4d0653097460a917940f60a6e2ff9/ja) * [русский](https://sfia-online.org/@@multilingual-selector/4eb4d0653097460a917940f60a6e2ff9/ru) [](https://sfia-online.org/en "english") the global skills and competency framework for the digital world * [home](https://sfia-online.org/en) * [using sfia](https://sfia-online.org/en/about-sfia)- [x] * [about sfia](https://sfia-online.org/en/about-sfia/about-sfia-1) * [sfia and skills management](https://sfia-online.org/en/about-sfia/sfia-and-skills-management) * [how sfia works - levels of responsibility and skills](https://sfia-online.org/en/about-sfia/how-sfia-works) * [sfia levels of responsibility](https://sfia-online.org/en/about-sfia/sfia-levels-of-responsibility) * [sfia professional skills](https://sfia-online.org/en/about-sfia/sfia-professional-skills) * [why sfia skills are not defined at all 7 levels](https://sfia-online.org/en/about-sfia/why-sfia-skills-are-not-defined-at-all-7-levels) * [the context for sfia](https://sfia-online.org/en/about-sfia/the-context-for-sfia) * [get accredited](https://sfia-online.org/en/about-sfia/get-accredited) * [licensing sfia](https://sfia-online.org/en/about-sfia/licensing-sfia) * [sfia 8](https://sfia-online.org/en/sfia-8)- [x] * [sfia 8 home](https://sfia-online.org/en/sfia-8/sfia-8-home) * [levels of responsibility](https://sfia-online.org/en/sfia-8/responsibilities) * [behavioural factors](https://sfia-online.org/en/sfia-8/behavioural-factors-in-sfia) * [sfia 8 views](https://sfia-online.org/en/sfia-8/sfia-views) * [skills directory a–z](https://sfia-online.org/en/sfia-8/all-skills-a-z) * [sfia 8 documents](https://sfia-online.org/en/sfia-8/documentation) * [sfia 8 supporters and contributors](https://sfia-online.org/en/sfia-8/supporters-and-contributors) * [moving to sfia 8](https://sfia-online.org/en/sfia-8/moving-to-sfia-8) * [sfia 9](https://sfia-online.org/en/sfia-9)- [x] * [sfia 9 home](https://sfia-online.org/en/sfia-9/sfia-9-home) * [sfia 9 launch](https://sfia-online.org/en/sfia-9/sfia-9-launch) * [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities) * [sfia 9 views](https://sfia-online.org/en/sfia-9/sfia-views) * [sfia 9 skills directory a–z](https://sfia-online.org/en/sfia-9/all-skills-a-z) * [sfia 9 generic attributes - directory](https://sfia-online.org/en/sfia-9/generic-attributes-a-z) * [sfia 9 documents](https://sfia-online.org/en/sfia-9/documentation) * [alternative layout of sfia 9 business skills and behavioural factors.](https://sfia-online.org/en/sfia-9/alternative-presentation-of-sfia-9-business-skills) * [moving to sfia 9](https://sfia-online.org/en/sfia-9/moving-to-sfia-9) * [sfia 9 supporters and contributors](https://sfia-online.org/en/sfia-9/supporters-and-contributors) * [recent changes - making sfia easier to consume](https://sfia-online.org/en/sfia-9/progress-monthly) * [sfia 9 release notes](https://sfia-online.org/en/sfia-9/sfia-9-release-notes) * [help and resources](https://sfia-online.org/en/tools-and-resources)- [x] * [resources home](https://sfia-online.org/en/tools-and-resources/resources-home) * [standard skills profiles](https://sfia-online.org/en/tools-and-resources/standard-industry-skills-profiles) * [about sfia views](https://sfia-online.org/en/tools-and-resources/sfia-views) * [using sfia](https://sfia-online.org/en/tools-and-resources/using-sfia) * [sfia for ...](https://sfia-online.org/en/tools-and-resources/sfia-for) * [get help to use sfia](https://sfia-online.org/en/tools-and-resources/get-help) * [sfia and bodies of knowledge](https://sfia-online.org/en/tools-and-resources/bodies-of-knowledge) * [sfia user stories](https://sfia-online.org/en/tools-and-resources/sfia-user-stories) * [sfia assessment and digital badges](https://sfia-online.org/en/tools-and-resources/sfia-digital-credentials) * [collaborations](https://sfia-online.org/en/tools-and-resources/collaborations) * [older versions of sfia](https://sfia-online.org/en/tools-and-resources/older-versions-of-sfia) * [sfia - a framework for cyber security skills](https://sfia-online.org/en/tools-and-resources/cybersecurity-skills-framework) * [company logos](https://sfia-online.org/en/tools-and-resources/company-logos) * [sfia - a framework for cloud-computing skills](https://sfia-online.org/en/tools-and-resources/cloud-skills-framework) * [sfia 9 - a framework for ai skills](https://sfia-online.org/en/tools-and-resources/ai-skills-framework) * [user forum](https://sfia-online.org/en/forum)- [x] * [user forum home](https://sfia-online.org/en/forum/user-forum-home) * [sfia fundamentals - in pictures](https://sfia-online.org/en/forum/sfia-fundamentals-how-sfia-works) * [sfia skills-based job analysis - evolving community practice](https://sfia-online.org/en/forum/sfia-skills-based-job-analysis) * [job architecture - evolving community practice](https://sfia-online.org/en/forum/job-architecture) * [behavioural frameworks](https://sfia-online.org/en/forum/behavioural-frameworks) * [learning and development catalogues](https://sfia-online.org/en/forum/learning-and-development-catalogues) * [mapping learning products to sfia - evolving community practice](https://sfia-online.org/en/forum/mapping-learning-products-to-sfia) * [70-20-10 - evolving community practice](https://sfia-online.org/en/forum/70-20-10) * [sfia 8 - illustrative skills profiles](https://sfia-online.org/en/forum/sfia-8-illustrative-skills-profiles) * [sfia assessment - sfia foundation guidance](https://sfia-online.org/en/forum/sfia-assessment) * [sfia user stories](https://sfia-online.org/en/forum/sfia-user-stories) * [user forum resources for download](https://sfia-online.org/en/forum/user-forum-resources-download) * [about the sfia user forum](https://sfia-online.org/en/forum/the-sfia-user-forum) * [sfia corporate user logo](https://sfia-online.org/en/forum/sfia-corporate-user-logo) * [sfia fundamentals - 10 minutes quiz](https://sfia-online.org/en/forum/sfia-fundamentals-quiz) * [visualising career paths with sfia](https://sfia-online.org/en/forum/viusalising-career-paths-with-sfia) * [news](https://sfia-online.org/en/news) * [log in / register](https://sfia-online.org/login) * [newsletter](https://sfia-online.org/@@signup "sign up here for our newsletter") search site search [advanced search…](https://sfia-online.org/en/@@search) 1. levels of responsibility — english =============== * [log in / register](https://sfia-online.org/en/login "log in / register") * [newsletter](https://sfia-online.org/@@signup "newsletter") english * [english](https://sfia-online.org/@@multilingual-selector/acd539c600b34b75a80b93e2ac374bed/en) * [deutsch](https://sfia-online.org/@@multilingual-selector/acd539c600b34b75a80b93e2ac374bed/de) * [español](https://sfia-online.org/@@multilingual-selector/acd539c600b34b75a80b93e2ac374bed/es) * [français](https://sfia-online.org/@@multilingual-selector/acd539c600b34b75a80b93e2ac374bed/fr) * [italiano](https://sfia-online.org/@@multilingual-selector/acd539c600b34b75a80b93e2ac374bed/it) * [nederlands](https://sfia-online.org/@@multilingual-selector/acd539c600b34b75a80b93e2ac374bed/nl) * [polski](https://sfia-online.org/@@multilingual-selector/acd539c600b34b75a80b93e2ac374bed/pl) * [português](https://sfia-online.org/@@multilingual-selector/acd539c600b34b75a80b93e2ac374bed/pt) * [français (canada)](https://sfia-online.org/@@multilingual-selector/acd539c600b34b75a80b93e2ac374bed/fr-ca) * [العربية](https://sfia-online.org/@@multilingual-selector/acd539c600b34b75a80b93e2ac374bed/ar) * [中文](https://sfia-online.org/@@multilingual-selector/acd539c600b34b75a80b93e2ac374bed/zh) * [日本語](https://sfia-online.org/@@multilingual-selector/acd539c600b34b75a80b93e2ac374bed/ja) * [русский](https://sfia-online.org/@@multilingual-selector/acd539c600b34b75a80b93e2ac374bed/ru) [](https://sfia-online.org/en "english") the global skills and competency framework for the digital world * [home](https://sfia-online.org/en) * [using sfia](https://sfia-online.org/en/about-sfia)- [x] * [about sfia](https://sfia-online.org/en/about-sfia/about-sfia-1) * [sfia and skills management](https://sfia-online.org/en/about-sfia/sfia-and-skills-management) * [how sfia works - levels of responsibility and skills](https://sfia-online.org/en/about-sfia/how-sfia-works) * [sfia levels of responsibility](https://sfia-online.org/en/about-sfia/sfia-levels-of-responsibility) * [sfia professional skills](https://sfia-online.org/en/about-sfia/sfia-professional-skills) * [why sfia skills are not defined at all 7 levels](https://sfia-online.org/en/about-sfia/why-sfia-skills-are-not-defined-at-all-7-levels) * [the context for sfia](https://sfia-online.org/en/about-sfia/the-context-for-sfia) * [get accredited](https://sfia-online.org/en/about-sfia/get-accredited) * [licensing sfia](https://sfia-online.org/en/about-sfia/licensing-sfia) * [sfia 8](https://sfia-online.org/en/sfia-8)- [x] * [sfia 8 home](https://sfia-online.org/en/sfia-8/sfia-8-home) * [levels of responsibility](https://sfia-online.org/en/sfia-8/responsibilities) * [behavioural factors](https://sfia-online.org/en/sfia-8/behavioural-factors-in-sfia) * [sfia 8 views](https://sfia-online.org/en/sfia-8/sfia-views) * [skills directory a–z](https://sfia-online.org/en/sfia-8/all-skills-a-z) * [sfia 8 documents](https://sfia-online.org/en/sfia-8/documentation) * [sfia 8 supporters and contributors](https://sfia-online.org/en/sfia-8/supporters-and-contributors) * [moving to sfia 8](https://sfia-online.org/en/sfia-8/moving-to-sfia-8) * [sfia 9](https://sfia-online.org/en/sfia-9)- [x] * [sfia 9 home](https://sfia-online.org/en/sfia-9/sfia-9-home) * [sfia 9 launch](https://sfia-online.org/en/sfia-9/sfia-9-launch) * [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities) * [sfia 9 views](https://sfia-online.org/en/sfia-9/sfia-views) * [sfia 9 skills directory a–z](https://sfia-online.org/en/sfia-9/all-skills-a-z) * [sfia 9 generic attributes - directory](https://sfia-online.org/en/sfia-9/generic-attributes-a-z) * [sfia 9 documents](https://sfia-online.org/en/sfia-9/documentation) * [alternative layout of sfia 9 business skills and behavioural factors.](https://sfia-online.org/en/sfia-9/alternative-presentation-of-sfia-9-business-skills) * [moving to sfia 9](https://sfia-online.org/en/sfia-9/moving-to-sfia-9) * [sfia 9 supporters and contributors](https://sfia-online.org/en/sfia-9/supporters-and-contributors) * [recent changes - making sfia easier to consume](https://sfia-online.org/en/sfia-9/progress-monthly) * [sfia 9 release notes](https://sfia-online.org/en/sfia-9/sfia-9-release-notes) * [help and resources](https://sfia-online.org/en/tools-and-resources)- [x] * [resources home](https://sfia-online.org/en/tools-and-resources/resources-home) * [standard skills profiles](https://sfia-online.org/en/tools-and-resources/standard-industry-skills-profiles) * [about sfia views](https://sfia-online.org/en/tools-and-resources/sfia-views) * [using sfia](https://sfia-online.org/en/tools-and-resources/using-sfia) * [sfia for ...](https://sfia-online.org/en/tools-and-resources/sfia-for) * [get help to use sfia](https://sfia-online.org/en/tools-and-resources/get-help) * [sfia and bodies of knowledge](https://sfia-online.org/en/tools-and-resources/bodies-of-knowledge) * [sfia user stories](https://sfia-online.org/en/tools-and-resources/sfia-user-stories) * [sfia assessment and digital badges](https://sfia-online.org/en/tools-and-resources/sfia-digital-credentials) * [collaborations](https://sfia-online.org/en/tools-and-resources/collaborations) * [older versions of sfia](https://sfia-online.org/en/tools-and-resources/older-versions-of-sfia) * [sfia - a framework for cyber security skills](https://sfia-online.org/en/tools-and-resources/cybersecurity-skills-framework) * [company logos](https://sfia-online.org/en/tools-and-resources/company-logos) * [sfia - a framework for cloud-computing skills](https://sfia-online.org/en/tools-and-resources/cloud-skills-framework) * [sfia 9 - a framework for ai skills](https://sfia-online.org/en/tools-and-resources/ai-skills-framework) * [user forum](https://sfia-online.org/en/forum)- [x] * [user forum home](https://sfia-online.org/en/forum/user-forum-home) * [sfia fundamentals - in pictures](https://sfia-online.org/en/forum/sfia-fundamentals-how-sfia-works) * [sfia skills-based job analysis - evolving community practice](https://sfia-online.org/en/forum/sfia-skills-based-job-analysis) * [job architecture - evolving community practice](https://sfia-online.org/en/forum/job-architecture) * [behavioural frameworks](https://sfia-online.org/en/forum/behavioural-frameworks) * [learning and development catalogues](https://sfia-online.org/en/forum/learning-and-development-catalogues) * [mapping learning products to sfia - evolving community practice](https://sfia-online.org/en/forum/mapping-learning-products-to-sfia) * [70-20-10 - evolving community practice](https://sfia-online.org/en/forum/70-20-10) * [sfia 8 - illustrative skills profiles](https://sfia-online.org/en/forum/sfia-8-illustrative-skills-profiles) * [sfia assessment - sfia foundation guidance](https://sfia-online.org/en/forum/sfia-assessment) * [sfia user stories](https://sfia-online.org/en/forum/sfia-user-stories) * [user forum resources for download](https://sfia-online.org/en/forum/user-forum-resources-download) * [about the sfia user forum](https://sfia-online.org/en/forum/the-sfia-user-forum) * [sfia corporate user logo](https://sfia-online.org/en/forum/sfia-corporate-user-logo) * [sfia fundamentals - 10 minutes quiz](https://sfia-online.org/en/forum/sfia-fundamentals-quiz) * [visualising career paths with sfia](https://sfia-online.org/en/forum/viusalising-career-paths-with-sfia) * [news](https://sfia-online.org/en/news) * [log in / register](https://sfia-online.org/login) * [newsletter](https://sfia-online.org/@@signup "sign up here for our newsletter") search site search [advanced search…](https://sfia-online.org/en/@@search) 1. level 4 - enable — english =============== * [log in / register](https://sfia-online.org/en/login "log in / register") * [newsletter](https://sfia-online.org/@@signup "newsletter") english * [english](https://sfia-online.org/@@multilingual-selector/ce399dca07e444bba1a61bef3715bf60/en) * [deutsch](https://sfia-online.org/@@multilingual-selector/ce399dca07e444bba1a61bef3715bf60/de) * [español](https://sfia-online.org/@@multilingual-selector/ce399dca07e444bba1a61bef3715bf60/es) * [français](https://sfia-online.org/@@multilingual-selector/ce399dca07e444bba1a61bef3715bf60/fr) * [italiano](https://sfia-online.org/@@multilingual-selector/ce399dca07e444bba1a61bef3715bf60/it) * [nederlands](https://sfia-online.org/@@multilingual-selector/ce399dca07e444bba1a61bef3715bf60/nl) * [polski](https://sfia-online.org/@@multilingual-selector/ce399dca07e444bba1a61bef3715bf60/pl) * [português](https://sfia-online.org/@@multilingual-selector/ce399dca07e444bba1a61bef3715bf60/pt) * [français (canada)](https://sfia-online.org/@@multilingual-selector/ce399dca07e444bba1a61bef3715bf60/fr-ca) * [العربية](https://sfia-online.org/@@multilingual-selector/ce399dca07e444bba1a61bef3715bf60/ar) * [中文](https://sfia-online.org/@@multilingual-selector/ce399dca07e444bba1a61bef3715bf60/zh) * [日本語](https://sfia-online.org/@@multilingual-selector/ce399dca07e444bba1a61bef3715bf60/ja) * [русский](https://sfia-online.org/@@multilingual-selector/ce399dca07e444bba1a61bef3715bf60/ru) [](https://sfia-online.org/en "english") the global skills and competency framework for the digital world * [home](https://sfia-online.org/en) * [using sfia](https://sfia-online.org/en/about-sfia)- [x] * [about sfia](https://sfia-online.org/en/about-sfia/about-sfia-1) * [sfia and skills management](https://sfia-online.org/en/about-sfia/sfia-and-skills-management) * [how sfia works - levels of responsibility and skills](https://sfia-online.org/en/about-sfia/how-sfia-works) * [sfia levels of responsibility](https://sfia-online.org/en/about-sfia/sfia-levels-of-responsibility) * [sfia professional skills](https://sfia-online.org/en/about-sfia/sfia-professional-skills) * [why sfia skills are not defined at all 7 levels](https://sfia-online.org/en/about-sfia/why-sfia-skills-are-not-defined-at-all-7-levels) * [the context for sfia](https://sfia-online.org/en/about-sfia/the-context-for-sfia) * [get accredited](https://sfia-online.org/en/about-sfia/get-accredited) * [licensing sfia](https://sfia-online.org/en/about-sfia/licensing-sfia) * [sfia 8](https://sfia-online.org/en/sfia-8)- [x] * [sfia 8 home](https://sfia-online.org/en/sfia-8/sfia-8-home) * [levels of responsibility](https://sfia-online.org/en/sfia-8/responsibilities) * [behavioural factors](https://sfia-online.org/en/sfia-8/behavioural-factors-in-sfia) * [sfia 8 views](https://sfia-online.org/en/sfia-8/sfia-views) * [skills directory a–z](https://sfia-online.org/en/sfia-8/all-skills-a-z) * [sfia 8 documents](https://sfia-online.org/en/sfia-8/documentation) * [sfia 8 supporters and contributors](https://sfia-online.org/en/sfia-8/supporters-and-contributors) * [moving to sfia 8](https://sfia-online.org/en/sfia-8/moving-to-sfia-8) * [sfia 9](https://sfia-online.org/en/sfia-9)- [x] * [sfia 9 home](https://sfia-online.org/en/sfia-9/sfia-9-home) * [sfia 9 launch](https://sfia-online.org/en/sfia-9/sfia-9-launch) * [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities) * [sfia 9 views](https://sfia-online.org/en/sfia-9/sfia-views) * [sfia 9 skills directory a–z](https://sfia-online.org/en/sfia-9/all-skills-a-z) * [sfia 9 generic attributes - directory](https://sfia-online.org/en/sfia-9/generic-attributes-a-z) * [sfia 9 documents](https://sfia-online.org/en/sfia-9/documentation) * [alternative layout of sfia 9 business skills and behavioural factors.](https://sfia-online.org/en/sfia-9/alternative-presentation-of-sfia-9-business-skills) * [moving to sfia 9](https://sfia-online.org/en/sfia-9/moving-to-sfia-9) * [sfia 9 supporters and contributors](https://sfia-online.org/en/sfia-9/supporters-and-contributors) * [recent changes - making sfia easier to consume](https://sfia-online.org/en/sfia-9/progress-monthly) * [sfia 9 release notes](https://sfia-online.org/en/sfia-9/sfia-9-release-notes) * [help and resources](https://sfia-online.org/en/tools-and-resources)- [x] * [resources home](https://sfia-online.org/en/tools-and-resources/resources-home) * [standard skills profiles](https://sfia-online.org/en/tools-and-resources/standard-industry-skills-profiles) * [about sfia views](https://sfia-online.org/en/tools-and-resources/sfia-views) * [using sfia](https://sfia-online.org/en/tools-and-resources/using-sfia) * [sfia for ...](https://sfia-online.org/en/tools-and-resources/sfia-for) * [get help to use sfia](https://sfia-online.org/en/tools-and-resources/get-help) * [sfia and bodies of knowledge](https://sfia-online.org/en/tools-and-resources/bodies-of-knowledge) * [sfia user stories](https://sfia-online.org/en/tools-and-resources/sfia-user-stories) * [sfia assessment and digital badges](https://sfia-online.org/en/tools-and-resources/sfia-digital-credentials) * [collaborations](https://sfia-online.org/en/tools-and-resources/collaborations) * [older versions of sfia](https://sfia-online.org/en/tools-and-resources/older-versions-of-sfia) * [sfia - a framework for cyber security skills](https://sfia-online.org/en/tools-and-resources/cybersecurity-skills-framework) * [company logos](https://sfia-online.org/en/tools-and-resources/company-logos) * [sfia - a framework for cloud-computing skills](https://sfia-online.org/en/tools-and-resources/cloud-skills-framework) * [sfia 9 - a framework for ai skills](https://sfia-online.org/en/tools-and-resources/ai-skills-framework) * [user forum](https://sfia-online.org/en/forum)- [x] * [user forum home](https://sfia-online.org/en/forum/user-forum-home) * [sfia fundamentals - in pictures](https://sfia-online.org/en/forum/sfia-fundamentals-how-sfia-works) * [sfia skills-based job analysis - evolving community practice](https://sfia-online.org/en/forum/sfia-skills-based-job-analysis) * [job architecture - evolving community practice](https://sfia-online.org/en/forum/job-architecture) * [behavioural frameworks](https://sfia-online.org/en/forum/behavioural-frameworks) * [learning and development catalogues](https://sfia-online.org/en/forum/learning-and-development-catalogues) * [mapping learning products to sfia - evolving community practice](https://sfia-online.org/en/forum/mapping-learning-products-to-sfia) * [70-20-10 - evolving community practice](https://sfia-online.org/en/forum/70-20-10) * [sfia 8 - illustrative skills profiles](https://sfia-online.org/en/forum/sfia-8-illustrative-skills-profiles) * [sfia assessment - sfia foundation guidance](https://sfia-online.org/en/forum/sfia-assessment) * [sfia user stories](https://sfia-online.org/en/forum/sfia-user-stories) * [user forum resources for download](https://sfia-online.org/en/forum/user-forum-resources-download) * [about the sfia user forum](https://sfia-online.org/en/forum/the-sfia-user-forum) * [sfia corporate user logo](https://sfia-online.org/en/forum/sfia-corporate-user-logo) * [sfia fundamentals - 10 minutes quiz](https://sfia-online.org/en/forum/sfia-fundamentals-quiz) * [visualising career paths with sfia](https://sfia-online.org/en/forum/viusalising-career-paths-with-sfia) * [news](https://sfia-online.org/en/news) * [log in / register](https://sfia-online.org/login) * [newsletter](https://sfia-online.org/@@signup "sign up here for our newsletter") search site search [advanced search…](https://sfia-online.org/en/@@search) 1. level 1 - follow — english =============== * [log in / register](https://sfia-online.org/en/login "log in / register") * [newsletter](https://sfia-online.org/@@signup "newsletter") english * [english](https://sfia-online.org/@@multilingual-selector/ab40d14bd99d41dfae5eff92857d4395/en) * [deutsch](https://sfia-online.org/@@multilingual-selector/ab40d14bd99d41dfae5eff92857d4395/de) * [español](https://sfia-online.org/@@multilingual-selector/ab40d14bd99d41dfae5eff92857d4395/es) * [français](https://sfia-online.org/@@multilingual-selector/ab40d14bd99d41dfae5eff92857d4395/fr) * [italiano](https://sfia-online.org/@@multilingual-selector/ab40d14bd99d41dfae5eff92857d4395/it) * [nederlands](https://sfia-online.org/@@multilingual-selector/ab40d14bd99d41dfae5eff92857d4395/nl) * [polski](https://sfia-online.org/@@multilingual-selector/ab40d14bd99d41dfae5eff92857d4395/pl) * [português](https://sfia-online.org/@@multilingual-selector/ab40d14bd99d41dfae5eff92857d4395/pt) * [français (canada)](https://sfia-online.org/@@multilingual-selector/ab40d14bd99d41dfae5eff92857d4395/fr-ca) * [العربية](https://sfia-online.org/@@multilingual-selector/ab40d14bd99d41dfae5eff92857d4395/ar) * [中文](https://sfia-online.org/@@multilingual-selector/ab40d14bd99d41dfae5eff92857d4395/zh) * [日本語](https://sfia-online.org/@@multilingual-selector/ab40d14bd99d41dfae5eff92857d4395/ja) * [русский](https://sfia-online.org/@@multilingual-selector/ab40d14bd99d41dfae5eff92857d4395/ru) [](https://sfia-online.org/en "english") the global skills and competency framework for the digital world * [home](https://sfia-online.org/en) * [using sfia](https://sfia-online.org/en/about-sfia)- [x] * [about sfia](https://sfia-online.org/en/about-sfia/about-sfia-1) * [sfia and skills management](https://sfia-online.org/en/about-sfia/sfia-and-skills-management) * [how sfia works - levels of responsibility and skills](https://sfia-online.org/en/about-sfia/how-sfia-works) * [sfia levels of responsibility](https://sfia-online.org/en/about-sfia/sfia-levels-of-responsibility) * [sfia professional skills](https://sfia-online.org/en/about-sfia/sfia-professional-skills) * [why sfia skills are not defined at all 7 levels](https://sfia-online.org/en/about-sfia/why-sfia-skills-are-not-defined-at-all-7-levels) * [the context for sfia](https://sfia-online.org/en/about-sfia/the-context-for-sfia) * [get accredited](https://sfia-online.org/en/about-sfia/get-accredited) * [licensing sfia](https://sfia-online.org/en/about-sfia/licensing-sfia) * [sfia 8](https://sfia-online.org/en/sfia-8)- [x] * [sfia 8 home](https://sfia-online.org/en/sfia-8/sfia-8-home) * [levels of responsibility](https://sfia-online.org/en/sfia-8/responsibilities) * [behavioural factors](https://sfia-online.org/en/sfia-8/behavioural-factors-in-sfia) * [sfia 8 views](https://sfia-online.org/en/sfia-8/sfia-views) * [skills directory a–z](https://sfia-online.org/en/sfia-8/all-skills-a-z) * [sfia 8 documents](https://sfia-online.org/en/sfia-8/documentation) * [sfia 8 supporters and contributors](https://sfia-online.org/en/sfia-8/supporters-and-contributors) * [moving to sfia 8](https://sfia-online.org/en/sfia-8/moving-to-sfia-8) * [sfia 9](https://sfia-online.org/en/sfia-9)- [x] * [sfia 9 home](https://sfia-online.org/en/sfia-9/sfia-9-home) * [sfia 9 launch](https://sfia-online.org/en/sfia-9/sfia-9-launch) * [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities) * [sfia 9 views](https://sfia-online.org/en/sfia-9/sfia-views) * [sfia 9 skills directory a–z](https://sfia-online.org/en/sfia-9/all-skills-a-z) * [sfia 9 generic attributes - directory](https://sfia-online.org/en/sfia-9/generic-attributes-a-z) * [sfia 9 documents](https://sfia-online.org/en/sfia-9/documentation) * [alternative layout of sfia 9 business skills and behavioural factors.](https://sfia-online.org/en/sfia-9/alternative-presentation-of-sfia-9-business-skills) * [moving to sfia 9](https://sfia-online.org/en/sfia-9/moving-to-sfia-9) * [sfia 9 supporters and contributors](https://sfia-online.org/en/sfia-9/supporters-and-contributors) * [recent changes - making sfia easier to consume](https://sfia-online.org/en/sfia-9/progress-monthly) * [sfia 9 release notes](https://sfia-online.org/en/sfia-9/sfia-9-release-notes) * [help and resources](https://sfia-online.org/en/tools-and-resources)- [x] * [resources home](https://sfia-online.org/en/tools-and-resources/resources-home) * [standard skills profiles](https://sfia-online.org/en/tools-and-resources/standard-industry-skills-profiles) * [about sfia views](https://sfia-online.org/en/tools-and-resources/sfia-views) * [using sfia](https://sfia-online.org/en/tools-and-resources/using-sfia) * [sfia for ...](https://sfia-online.org/en/tools-and-resources/sfia-for) * [get help to use sfia](https://sfia-online.org/en/tools-and-resources/get-help) * [sfia and bodies of knowledge](https://sfia-online.org/en/tools-and-resources/bodies-of-knowledge) * [sfia user stories](https://sfia-online.org/en/tools-and-resources/sfia-user-stories) * [sfia assessment and digital badges](https://sfia-online.org/en/tools-and-resources/sfia-digital-credentials) * [collaborations](https://sfia-online.org/en/tools-and-resources/collaborations) * [older versions of sfia](https://sfia-online.org/en/tools-and-resources/older-versions-of-sfia) * [sfia - a framework for cyber security skills](https://sfia-online.org/en/tools-and-resources/cybersecurity-skills-framework) * [company logos](https://sfia-online.org/en/tools-and-resources/company-logos) * [sfia - a framework for cloud-computing skills](https://sfia-online.org/en/tools-and-resources/cloud-skills-framework) * [sfia 9 - a framework for ai skills](https://sfia-online.org/en/tools-and-resources/ai-skills-framework) * [user forum](https://sfia-online.org/en/forum)- [x] * [user forum home](https://sfia-online.org/en/forum/user-forum-home) * [sfia fundamentals - in pictures](https://sfia-online.org/en/forum/sfia-fundamentals-how-sfia-works) * [sfia skills-based job analysis - evolving community practice](https://sfia-online.org/en/forum/sfia-skills-based-job-analysis) * [job architecture - evolving community practice](https://sfia-online.org/en/forum/job-architecture) * [behavioural frameworks](https://sfia-online.org/en/forum/behavioural-frameworks) * [learning and development catalogues](https://sfia-online.org/en/forum/learning-and-development-catalogues) * [mapping learning products to sfia - evolving community practice](https://sfia-online.org/en/forum/mapping-learning-products-to-sfia) * [70-20-10 - evolving community practice](https://sfia-online.org/en/forum/70-20-10) * [sfia 8 - illustrative skills profiles](https://sfia-online.org/en/forum/sfia-8-illustrative-skills-profiles) * [sfia assessment - sfia foundation guidance](https://sfia-online.org/en/forum/sfia-assessment) * [sfia user stories](https://sfia-online.org/en/forum/sfia-user-stories) * [user forum resources for download](https://sfia-online.org/en/forum/user-forum-resources-download) * [about the sfia user forum](https://sfia-online.org/en/forum/the-sfia-user-forum) * [sfia corporate user logo](https://sfia-online.org/en/forum/sfia-corporate-user-logo) * [sfia fundamentals - 10 minutes quiz](https://sfia-online.org/en/forum/sfia-fundamentals-quiz) * [visualising career paths with sfia](https://sfia-online.org/en/forum/viusalising-career-paths-with-sfia) * [news](https://sfia-online.org/en/news) * [log in / register](https://sfia-online.org/login) * [newsletter](https://sfia-online.org/@@signup "sign up here for our newsletter") search site search [advanced search…](https://sfia-online.org/en/@@search) 1
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lime street, london ec3m 7af, uk (not for correspondence). registered office: the scalpel, 18th floor, 52 lime street, london ec3m 7af, uk (not for correspondence). registered office: the scalpel, 18th floor, 52 lime street, london ec3m 7af, uk (not for correspondence). registered office: the scalpel, 18th floor, 52 lime street, london ec3m 7af, uk (not for correspondence). registered office: the scalpel, 18th floor, 52 lime street, london ec3m 7af, uk (not for correspondence). registered office: the scalpel, 18th floor, 52 lime street, london ec3m 7af, uk (not for correspondence). registered office: the scalpel, 18th floor, 52 lime street, london ec3m 7af, uk (not for correspondence). registered office: the scalpel, 18th floor, 52 lime street, london ec3m 7af, uk (not for correspondence). registered office: the scalpel, 18th floor, 52 lime street, london ec3m 7af, uk (not for correspondence). registered office: the scalpel, 18th floor, 52 lime street, london ec3m 7af, uk (not for correspondence). registered office: the scalpel, 18th floor, 52 lime street, london ec3m 7af, uk (not for correspondence). registered office: the scalpel, 18th floor, 52 lime street, london ec3m 7af, uk (not for correspondence). registered office: the scalpel, 18th floor, 52 lime street, london ec3m 7af, uk (not for correspondence). registered office: the scalpel, 18th floor, 52 lime street, london ec3m 7af, uk (not for correspondence). registered office: the scalpel, 18th floor, 52 lime street, london ec3m 7af, uk (not for correspondence). registered office: the scalpel, 18th floor, 52 lime street, london ec3m 7af, uk (not for correspondence). registered office: the scalpel, 18th floor, 52 lime street, london ec3m 7af, uk (not for correspondence). registered office: the scalpel, 18th floor, 52 lime street, london ec3m 7af, uk (not for correspondence). registered office: the scalpel, 18th floor, 52 lime street, london ec3m 7af, uk (not for correspondence). registered office: the scalpel, 18th floor, 52 lime street, london ec3m 7af, uk (not for correspondence). registered office: the scalpel, 18th floor, 52 lime street, london ec3m 7af, uk (not for correspondence). registered office: the scalpel, 18th floor, 52 lime street, london ec3m 7af, uk (not for correspondence). registered office: the scalpel, 18th floor, 52 lime street, london ec3m 7af, uk (not for correspondence). registered office: the scalpel, 18th floor, 52 lime street, london ec3m 7af, uk (not for correspondence). registered office: the scalpel, 18th floor, 52 lime street, london ec3m 7af, uk (not for correspondence). registered office: the scalpel, 18th floor, 52 lime street, london ec3m 7af, uk (not for correspondence). registered office: the scalpel, 18th floor, 52 lime street, london ec3m 7af, uk (not for correspondence). registered office: the scalpel, 18th floor, 52 lime street, london ec3m 7af, uk (not for correspondence). registered office: the scalpel, 18th floor, 52 lime street, london ec3m 7af, uk (not for correspondence). registered office: the scalpel, 18th floor, 52 lime street, london ec3m 7af, uk (not for correspondence). registered office: the scalpel, 18th floor, 52 lime street, london ec3m 7af, uk (not for correspondence). registered office: the scalpel, 18th floor, 52 lime street, london ec3m 7af, uk (not for correspondence). registered office: the scalpel, 18th floor, 52 lime street, london ec3m 7af, uk (not for correspondence). registered office: the scalpel, 18th floor, 52 lime street, london ec3m 7af, uk (not for correspondence). registered office: the scalpel, 18th floor, 52 lime street, london ec3m 7af, uk (not for correspondence). registered office: the scalpel, 18th floor, 52 lime street, london ec3m 7af, uk (not for correspondence). registered office: the scalpel, 18th floor, 52 lime street, london ec3m 7af, uk (not for correspondence). registered office: the scalpel, 18th floor, 52 lime street, london ec3m 7af, uk (not for correspondence). registered office: the scalpel, 18th floor, 52 lime street, london ec3m 7af, uk (not for correspondence). registered office: the scalpel, 18th floor, 52 lime street, london ec3m 7af, uk (not for correspondence). registered office: the scalpel, 18th floor, 52 lime street, london ec3m 7af, uk (not for correspondence). registered office: the scalpel, 18th floor, 52 lime street, london ec3m 7af, uk (not for correspondence). registered office: the scalpel, 18th floor, 52 lime street, london ec3m 7af, uk (not for correspondence). registered office: the scalpel, 18th floor, 52 lime street, london ec3m 7af, uk (not for correspondence). registered office: the scalpel, 18th floor, 52 lime street, london ec3m 7af, uk (not for correspondence). registered office: the scalpel, 18th floor, 52 lime street, london ec3m 7af, uk (not for correspondence). registered office: the scalpel, 18th floor, 52 lime street, london ec3m 7af, uk (not for correspondence). registered office: the scalpel, 18th floor, 52 lime street, london ec3m 7af, uk (not for correspondence). registered office: the scalpel, 18th floor, 52 lime street, london ec3m 7af, uk (not for correspondence). registered office: the scalpel, 18th floor, 52 lime street, london ec3m 7af, uk (not for correspondence). registered office: the scalpel, 18th floor, 52 lime street, london ec3m 7af, uk (not for correspondence). registered office: the scalpel, 18th floor, 52 lime street, london ec3m 7af, uk (not for correspondence). registered office: the scalpel, 18th floor, 52 lime street, london ec3m 7af, uk (not for correspondence). registered office: the scalpel, 18th floor, 52 lime street, london ec3m 7af, uk (not for correspondence). registered office: the scalpel, 18th floor, 52 lime street, london ec3m 7af, uk (not for correspondence). registered office: the scalpel, 18th floor, 52 lime street, london ec3m 7af, uk (not for correspondence). registered office: the scalpel, 18th floor, 52 lime street, london ec3m 7af, uk (not for correspondence). registered office: the scalpel, 18th floor, 52 lime street, london ec3m 7af, uk (not for correspondence). registered office: the scalpel, 18th floor, 52 lime street, london ec3m 7af, uk (not for correspondence). registered office: the scalpel, 18th floor, 52 lime street, london ec3m 7af, uk (not for correspondence). registered office: the scalpel, 18th floor, 52 lime street, london ec3m 7af, uk (not for correspondence). registered office: the scalpel, 18th floor, 52 lime street, london ec3m 7af, uk (not for correspondence). registered office: the scalpel, 18th floor, 52 lime street, london ec3m 7af, uk (not for correspondence). registered office: the scalpel, 18th floor, 52 lime street, london ec3m 7af, uk (not for correspondence). registered office: the scalpel, 18th floor, 52 lime street, london ec3m 7af, uk (not for correspondence). registered office: the scalpel, 18th floor, 52 lime street, london ec3m 7af, uk (not for correspondence). registered office: the scalpel, 18th floor, 52 lime street, london ec3m 7af, uk (not for correspondence). registered office: the scalpel, 18th floor, 52 lime street, london ec3m 7af, uk (not for correspondence)
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### complexity performs highly complex work activities covering technical, financial and quality aspects. ### complexity performs highly complex work activities covering technical, financial and quality aspects. ### complexity performs an extensive range of complex technical and/or professional work activities, requiring the application of fundamental principles in a range of unpredictable contexts. ### complexity performs an extensive range of complex technical and/or professional work activities, requiring the application of fundamental principles in a range of unpredictable contexts. ### complexity work includes a broad range of complex technical or professional activities in varied contexts. ### complexity work includes a broad range of complex technical or professional activities in varied contexts
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[programming/software development](https://sfia-online.org/en/sfia-9/skills/programming-software-development)prog ----------------------------------------------------------------------------------------------------------------- developing software components to deliver value to stakeholders. [programming/software development](https://sfia-online.org/en/sfia-9/skills/programming-software-development)prog ----------------------------------------------------------------------------------------------------------------- developing software components to deliver value to stakeholders. | guidance notes | | | [programming/software development](https://sfia-online.org/en/sfia-9/skills/programming-software-development "skill") | prog | developing software components to deliver value to stakeholders
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[portfolio, programme and project support](https://sfia-online.org/en/sfia-9/skills/portfolio-programme-and-project-support)prof -------------------------------------------------------------------------------------------------------------------------------- providing support and guidance on portfolio, programme and project management processes, procedures, tools and techniques. | | | | [portfolio, programme and project support](https://sfia-online.org/en/sfia-9/skills/portfolio-programme-and-project-support "skill") | prof | providing support and guidance on portfolio, programme and project management processes, procedures, tools and techniques
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search and filter the list of skills - using the skill title, skill code or any keyword
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applies in-depth expertise in specific fields, with a broader understanding across industry/business. applies in-depth expertise in specific fields, with a broader understanding across industry/business
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[programme management](https://sfia-online.org/en/sfia-9/skills/programme-management)pgmg ----------------------------------------------------------------------------------------- identifying, planning and coordinating a set of related projects and activities in support of specific business strategies and objectives. | | | | [programme management](https://sfia-online.org/en/sfia-9/skills/programme-management "skill") | pgmg | identifying, planning and coordinating a set of related projects and activities in support of specific business strategies and objectives
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data and records operations data and records operations https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/delivery-and-operation/data-operations https://sfia-online.org/@@site-logo/sfialogo-outlines.svg #### sfia view:data and records operations skills at a glance ================== skills by category | skill | levels | | --- | --- | | [records management](https://sfia-online.org/en/sfia-9/skills/records-management)rmgt | 1 | 2 | 3 | 4 | 5 | | | | [analytical classification and coding](https://sfia-online.org/en/sfia-9/skills/analytical-classification-and-coding)ancc | | 2 | 3 | 4 | 5 | 6 | | | [database administration](https://sfia-online.org/en/sfia-9/skills/database-administration)dbad | | 2 | 3 | 4 | 5 | | | [sfia version 9](https://sfia-online.org/en/sfia-9) framework status:current standard #### [sfia 9](https://sfia-online.org/en/sfia-9) * [sfia 9 full framework view](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view) * [skills at a glance](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/?path=/glance) * [strategy and architecture](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/strategy-and-architecture) * [change and transformation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/change-and-transformation) * [development and implementation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/development-and-implementation) * [delivery and operation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/delivery-and-operation) * [skills at a glance](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/delivery-and-operation/?path=/glance) * [technology management](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/delivery-and-operation/technology-management) * [service management](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/delivery-and-operation/service-operation) * [security services](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/delivery-and-operation/security-operations) * [data and records operations](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/delivery-and-operation/data-operations) * [skills at a glance](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/delivery-and-operation/data-operations/?path=/glance) * [records management](https://sfia-online.org/en/sfia-9/skills/records-management) * [analytical classification and coding](https://sfia-online.org/en/sfia-9/skills/analytical-classification-and-coding) * [database administration](https://sfia-online.org/en/sfia-9/skills/database-administration) * [people and skills](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/people-and-skills) * [relationships and engagement](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/relationships-and-engagement) ### links [skills directory a-z](https://sfia-online.org/en/sfia-9/all-skills-a-z) [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities) [sfia skills profiles](https://sfia-online.org/en/tools-and-resources/standard-industry-skills-profiles/sfia-8-skills-for-role-families-job-titles) [bodies of knowledge](https://sfia-online.org/en/tools-and-resources/bodies-of-knowledge/list-of-bodies-of-knowledge) ##### the sfia foundation the sfia foundation is a global not-for-profit organisation which oversees the production and use of the skills framework for the information age ##### support * [about us](https://sfia-online.org/en/about-us) * [contact us](https://sfia-online.org/en/contact-info) * [site map](https://sfia-online.org/en/sitemap) * [privacy](https://sfia-online.org/en/about-us/privacy) * [terms and conditions](https://sfia-online.org/en/assets/documents/accreditation-and-licensing/sfia_general_terms_2020.pdf) * [accessibility](https://sfia-online.org/accessibility-info) ##### follow us * [linkedin](https://www.linkedin.com/company/sfia-foundation) * [sfia user forum](https://www.linkedin.com/groups/1934300/) * [twitter](https://twitter.com/sfia_foundation) * [youtube](https://www.youtube.com/channel/uckv9e8z3jucb1xaawkkncpq/featured) * [slideshare](https://www.slideshare.net/sfiauser/) © copyright sfia foundation 2003-2025. data and records operations data and records operations https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/delivery-and-operation/data-operations https://sfia-online.org/@@site-logo/sfialogo-outlines.svg #### sfia view:data and records operations data and records operations =========================== none [records management](https://sfia-online.org/en/sfia-9/skills/records-management)rmgt ------------------------------------------------------------------------------------- planning, implementing and managing the full lifecycle of organisational records
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* the knowledge attribute defines the depth and breadth of understanding required to perform and influence work effectively. * the knowledge attribute defines the depth and breadth of understanding required to perform and influence work effectively. * the knowledge attribute defines the depth and breadth of understanding required to perform and influence work effectively. * the knowledge attribute defines the depth and breadth of understanding required to perform and influence work effectively. * the knowledge attribute defines the depth and breadth of understanding required to perform and influence work effectively. * the knowledge attribute defines the depth and breadth of understanding required to perform and influence work effectively. * the knowledge attribute defines the depth and breadth of understanding required to perform and influence work effectively. * the knowledge attribute defines the depth and breadth of understanding required to perform and influence work effectively. * the knowledge attribute defines the depth and breadth of understanding required to perform and influence work effectively. * the knowledge attribute defines the depth and breadth of understanding required to perform and influence work effectively. * the knowledge attribute defines the depth and breadth of understanding required to perform and influence work effectively. * the knowledge attribute defines the depth and breadth of understanding required to perform and influence work effectively. * the knowledge attribute defines the depth and breadth of understanding required to perform and influence work effectively
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[business modelling](https://sfia-online.org/en/sfia-9/skills/business-modelling)bsmo ------------------------------------------------------------------------------------- creating abstract or distilled models of business scenarios, representing processes, data and roles to support decision-making and analysis. | | | | [business modelling](https://sfia-online.org/en/sfia-9/skills/business-modelling "skill") | bsmo | creating abstract or distilled models of business scenarios, representing processes, data and roles to support decision-making and analysis
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[measurement](https://sfia-online.org/en/sfia-9/skills/measurement)meas ----------------------------------------------------------------------- developing and operating a measurement capability to support agreed organisational information needs. | large change, structural change, new level | | | [measurement](https://sfia-online.org/en/sfia-9/skills/measurement "skill") | meas | developing and operating a measurement capability to support agreed organisational information needs. [measurement](https://sfia-online.org/en/sfia-9/skills/measurement)meas ----------------------------------------------------------------------- developing and operating a measurement capability to support agreed organisational information needs
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[supplier management](https://sfia-online.org/en/sfia-9/skills/supplier-management)supp --------------------------------------------------------------------------------------- aligning the organisation’s supplier performance objectives and activities with sourcing strategies and plans, balancing costs, efficiencies and service quality. | | | | [supplier management](https://sfia-online.org/en/sfia-9/skills/supplier-management "skill") | supp | aligning the organisation’s supplier performance objectives and activities with sourcing strategies and plans, balancing costs, efficiencies and service quality
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[process testing](https://sfia-online.org/en/sfia-9/skills/process-testing)prts ------------------------------------------------------------------------------- assessing documented and undocumented process flows within a product, system or service against business needs through investigation and testing. | new level | | | [process testing](https://sfia-online.org/en/sfia-9/skills/process-testing "skill") | prts | assessing documented and undocumented process flows within a product, system or service against business needs through investigation and testing
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[read more…](https://sfia-online.org/en/sfia-9/skills/benefits-management) [budgeting and forecasting](https://sfia-online.org/en/sfia-9/skills/budgeting-and-forecasting "skill") ------------------------------------------------------------------------------------------------------- developing and managing financial budgets and forecasts to enable effective decision-making and resource allocation. [read more…](https://sfia-online.org/en/sfia-9/skills/budgeting-and-forecasting) [financial analysis](https://sfia-online.org/en/sfia-9/skills/financial-analysis "skill") ----------------------------------------------------------------------------------------- conducting in-depth analysis of financial data to derive insights and support decision-making. | new skill | | | [budgeting and forecasting](https://sfia-online.org/en/sfia-9/skills/budgeting-and-forecasting "skill") | budf | developing and managing financial budgets and forecasts to enable effective decision-making and resource allocation. [budgeting and forecasting](https://sfia-online.org/en/sfia-9/skills/budgeting-and-forecasting)budf --------------------------------------------------------------------------------------------------- developing and managing financial budgets and forecasts to enable effective decision-making and resource allocation
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actively learns through training and on-the-job experiences. actively learns through training and on-the-job experiences. actively learns through training and on-the-job experiences. actively learns through training and on-the-job experiences
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sfia 9 views sfia 9 views sfia views present the contents of sfia from different viewpoints. sfia 9 views sfia 9 views sfia views present the contents of sfia from different viewpoints
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systems development — english =============== * [log in / register](https://sfia-online.org/en/login "log in / register") * [newsletter](https://sfia-online.org/@@signup "newsletter") english * [english](https://sfia-online.org/@@multilingual-selector/930042a6458c466aa760384c8334caea/en?path=/glance) * [polski](https://sfia-online.org/@@multilingual-selector/930042a6458c466aa760384c8334caea/pl?path=/glance) * [português](https://sfia-online.org/@@multilingual-selector/930042a6458c466aa760384c8334caea/pt?path=/glance) * [français (canada)](https://sfia-online.org/@@multilingual-selector/930042a6458c466aa760384c8334caea/fr-ca?path=/glance) * [中文](https://sfia-online.org/@@multilingual-selector/930042a6458c466aa760384c8334caea/zh?path=/glance) * [русский](https://sfia-online.org/@@multilingual-selector/930042a6458c466aa760384c8334caea/ru?path=/glance) [](https://sfia-online.org/en "english") the global skills and competency framework for the digital world * [home](https://sfia-online.org/en) * [using sfia](https://sfia-online.org/en/about-sfia)- [x] * [about sfia](https://sfia-online.org/en/about-sfia/about-sfia-1) * [sfia and skills management](https://sfia-online.org/en/about-sfia/sfia-and-skills-management) * [how sfia works - levels of responsibility and skills](https://sfia-online.org/en/about-sfia/how-sfia-works) * [sfia levels of responsibility](https://sfia-online.org/en/about-sfia/sfia-levels-of-responsibility) * [sfia professional skills](https://sfia-online.org/en/about-sfia/sfia-professional-skills) * [why sfia skills are not defined at all 7 levels](https://sfia-online.org/en/about-sfia/why-sfia-skills-are-not-defined-at-all-7-levels) * [the context for sfia](https://sfia-online.org/en/about-sfia/the-context-for-sfia) * [get accredited](https://sfia-online.org/en/about-sfia/get-accredited) * [licensing sfia](https://sfia-online.org/en/about-sfia/licensing-sfia) * [sfia 8](https://sfia-online.org/en/sfia-8)- [x] * [sfia 8 home](https://sfia-online.org/en/sfia-8/sfia-8-home) * [levels of responsibility](https://sfia-online.org/en/sfia-8/responsibilities) * [behavioural factors](https://sfia-online.org/en/sfia-8/behavioural-factors-in-sfia) * [sfia 8 views](https://sfia-online.org/en/sfia-8/sfia-views) * [skills directory a–z](https://sfia-online.org/en/sfia-8/all-skills-a-z) * [sfia 8 documents](https://sfia-online.org/en/sfia-8/documentation) * [sfia 8 supporters and contributors](https://sfia-online.org/en/sfia-8/supporters-and-contributors) * [moving to sfia 8](https://sfia-online.org/en/sfia-8/moving-to-sfia-8) * [sfia 9](https://sfia-online.org/en/sfia-9)- [x] * [sfia 9 home](https://sfia-online.org/en/sfia-9/sfia-9-home) * [sfia 9 launch](https://sfia-online.org/en/sfia-9/sfia-9-launch) * [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities) * [sfia 9 views](https://sfia-online.org/en/sfia-9/sfia-views) * [sfia 9 skills directory a–z](https://sfia-online.org/en/sfia-9/all-skills-a-z) * [sfia 9 generic attributes - directory](https://sfia-online.org/en/sfia-9/generic-attributes-a-z) * [sfia 9 documents](https://sfia-online.org/en/sfia-9/documentation) * [alternative layout of sfia 9 business skills and behavioural factors.](https://sfia-online.org/en/sfia-9/alternative-presentation-of-sfia-9-business-skills) * [moving to sfia 9](https://sfia-online.org/en/sfia-9/moving-to-sfia-9) * [sfia 9 supporters and contributors](https://sfia-online.org/en/sfia-9/supporters-and-contributors) * [recent changes - making sfia easier to consume](https://sfia-online.org/en/sfia-9/progress-monthly) * [sfia 9 release notes](https://sfia-online.org/en/sfia-9/sfia-9-release-notes) * [help and resources](https://sfia-online.org/en/tools-and-resources)- [x] * [resources home](https://sfia-online.org/en/tools-and-resources/resources-home) * [standard skills profiles](https://sfia-online.org/en/tools-and-resources/standard-industry-skills-profiles) * [about sfia views](https://sfia-online.org/en/tools-and-resources/sfia-views) * [using sfia](https://sfia-online.org/en/tools-and-resources/using-sfia) * [sfia for ...](https://sfia-online.org/en/tools-and-resources/sfia-for) * [get help to use sfia](https://sfia-online.org/en/tools-and-resources/get-help) * [sfia and bodies of knowledge](https://sfia-online.org/en/tools-and-resources/bodies-of-knowledge) * [sfia user stories](https://sfia-online.org/en/tools-and-resources/sfia-user-stories) * [sfia assessment and digital badges](https://sfia-online.org/en/tools-and-resources/sfia-digital-credentials) * [collaborations](https://sfia-online.org/en/tools-and-resources/collaborations) * [older versions of sfia](https://sfia-online.org/en/tools-and-resources/older-versions-of-sfia) * [sfia - a framework for cyber security skills](https://sfia-online.org/en/tools-and-resources/cybersecurity-skills-framework) * [company logos](https://sfia-online.org/en/tools-and-resources/company-logos) * [sfia - a framework for cloud-computing skills](https://sfia-online.org/en/tools-and-resources/cloud-skills-framework) * [sfia 9 - a framework for ai skills](https://sfia-online.org/en/tools-and-resources/ai-skills-framework) * [user forum](https://sfia-online.org/en/forum)- [x] * [user forum home](https://sfia-online.org/en/forum/user-forum-home) * [sfia fundamentals - in pictures](https://sfia-online.org/en/forum/sfia-fundamentals-how-sfia-works) * [sfia skills-based job analysis - evolving community practice](https://sfia-online.org/en/forum/sfia-skills-based-job-analysis) * [job architecture - evolving community practice](https://sfia-online.org/en/forum/job-architecture) * [behavioural frameworks](https://sfia-online.org/en/forum/behavioural-frameworks) * [learning and development catalogues](https://sfia-online.org/en/forum/learning-and-development-catalogues) * [mapping learning products to sfia - evolving community practice](https://sfia-online.org/en/forum/mapping-learning-products-to-sfia) * [70-20-10 - evolving community practice](https://sfia-online.org/en/forum/70-20-10) * [sfia 8 - illustrative skills profiles](https://sfia-online.org/en/forum/sfia-8-illustrative-skills-profiles) * [sfia assessment - sfia foundation guidance](https://sfia-online.org/en/forum/sfia-assessment) * [sfia user stories](https://sfia-online.org/en/forum/sfia-user-stories) * [user forum resources for download](https://sfia-online.org/en/forum/user-forum-resources-download) * [about the sfia user forum](https://sfia-online.org/en/forum/the-sfia-user-forum) * [sfia corporate user logo](https://sfia-online.org/en/forum/sfia-corporate-user-logo) * [sfia fundamentals - 10 minutes quiz](https://sfia-online.org/en/forum/sfia-fundamentals-quiz) * [visualising career paths with sfia](https://sfia-online.org/en/forum/viusalising-career-paths-with-sfia) * [news](https://sfia-online.org/en/news) * [log in / register](https://sfia-online.org/login) * [newsletter](https://sfia-online.org/@@signup "sign up here for our newsletter") search site search [advanced search…](https://sfia-online.org/en/@@search) 1. systems development — english =============== * [log in / register](https://sfia-online.org/en/login "log in / register") * [newsletter](https://sfia-online.org/@@signup "newsletter") english * [english](https://sfia-online.org/@@multilingual-selector/930042a6458c466aa760384c8334caea/en) * [deutsch](https://sfia-online.org/@@multilingual-selector/930042a6458c466aa760384c8334caea/de) * [español](https://sfia-online.org/@@multilingual-selector/930042a6458c466aa760384c8334caea/es) * [français](https://sfia-online.org/@@multilingual-selector/930042a6458c466aa760384c8334caea/fr) * [italiano](https://sfia-online.org/@@multilingual-selector/930042a6458c466aa760384c8334caea/it) * [nederlands](https://sfia-online.org/@@multilingual-selector/930042a6458c466aa760384c8334caea/nl) * [polski](https://sfia-online.org/@@multilingual-selector/930042a6458c466aa760384c8334caea/pl) * [português](https://sfia-online.org/@@multilingual-selector/930042a6458c466aa760384c8334caea/pt) * [français (canada)](https://sfia-online.org/@@multilingual-selector/930042a6458c466aa760384c8334caea/fr-ca) * [العربية](https://sfia-online.org/@@multilingual-selector/930042a6458c466aa760384c8334caea/ar) * [中文](https://sfia-online.org/@@multilingual-selector/930042a6458c466aa760384c8334caea/zh) * [日本語](https://sfia-online.org/@@multilingual-selector/930042a6458c466aa760384c8334caea/ja) * [русский](https://sfia-online.org/@@multilingual-selector/930042a6458c466aa760384c8334caea/ru) [](https://sfia-online.org/en "english") the global skills and competency framework for the digital world * [home](https://sfia-online.org/en) * [using sfia](https://sfia-online.org/en/about-sfia)- [x] * [about sfia](https://sfia-online.org/en/about-sfia/about-sfia-1) * [sfia and skills management](https://sfia-online.org/en/about-sfia/sfia-and-skills-management) * [how sfia works - levels of responsibility and skills](https://sfia-online.org/en/about-sfia/how-sfia-works) * [sfia levels of responsibility](https://sfia-online.org/en/about-sfia/sfia-levels-of-responsibility) * [sfia professional skills](https://sfia-online.org/en/about-sfia/sfia-professional-skills) * [why sfia skills are not defined at all 7 levels](https://sfia-online.org/en/about-sfia/why-sfia-skills-are-not-defined-at-all-7-levels) * [the context for sfia](https://sfia-online.org/en/about-sfia/the-context-for-sfia) * [get accredited](https://sfia-online.org/en/about-sfia/get-accredited) * [licensing sfia](https://sfia-online.org/en/about-sfia/licensing-sfia) * [sfia 8](https://sfia-online.org/en/sfia-8)- [x] * [sfia 8 home](https://sfia-online.org/en/sfia-8/sfia-8-home) * [levels of responsibility](https://sfia-online.org/en/sfia-8/responsibilities) * [behavioural factors](https://sfia-online.org/en/sfia-8/behavioural-factors-in-sfia) * [sfia 8 views](https://sfia-online.org/en/sfia-8/sfia-views) * [skills directory a–z](https://sfia-online.org/en/sfia-8/all-skills-a-z) * [sfia 8 documents](https://sfia-online.org/en/sfia-8/documentation) * [sfia 8 supporters and contributors](https://sfia-online.org/en/sfia-8/supporters-and-contributors) * [moving to sfia 8](https://sfia-online.org/en/sfia-8/moving-to-sfia-8) * [sfia 9](https://sfia-online.org/en/sfia-9)- [x] * [sfia 9 home](https://sfia-online.org/en/sfia-9/sfia-9-home) * [sfia 9 launch](https://sfia-online.org/en/sfia-9/sfia-9-launch) * [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities) * [sfia 9 views](https://sfia-online.org/en/sfia-9/sfia-views) * [sfia 9 skills directory a–z](https://sfia-online.org/en/sfia-9/all-skills-a-z) * [sfia 9 generic attributes - directory](https://sfia-online.org/en/sfia-9/generic-attributes-a-z) * [sfia 9 documents](https://sfia-online.org/en/sfia-9/documentation) * [alternative layout of sfia 9 business skills and behavioural factors.](https://sfia-online.org/en/sfia-9/alternative-presentation-of-sfia-9-business-skills) * [moving to sfia 9](https://sfia-online.org/en/sfia-9/moving-to-sfia-9) * [sfia 9 supporters and contributors](https://sfia-online.org/en/sfia-9/supporters-and-contributors) * [recent changes - making sfia easier to consume](https://sfia-online.org/en/sfia-9/progress-monthly) * [sfia 9 release notes](https://sfia-online.org/en/sfia-9/sfia-9-release-notes) * [help and resources](https://sfia-online.org/en/tools-and-resources)- [x] * [resources home](https://sfia-online.org/en/tools-and-resources/resources-home) * [standard skills profiles](https://sfia-online.org/en/tools-and-resources/standard-industry-skills-profiles) * [about sfia views](https://sfia-online.org/en/tools-and-resources/sfia-views) * [using sfia](https://sfia-online.org/en/tools-and-resources/using-sfia) * [sfia for ...](https://sfia-online.org/en/tools-and-resources/sfia-for) * [get help to use sfia](https://sfia-online.org/en/tools-and-resources/get-help) * [sfia and bodies of knowledge](https://sfia-online.org/en/tools-and-resources/bodies-of-knowledge) * [sfia user stories](https://sfia-online.org/en/tools-and-resources/sfia-user-stories) * [sfia assessment and digital badges](https://sfia-online.org/en/tools-and-resources/sfia-digital-credentials) * [collaborations](https://sfia-online.org/en/tools-and-resources/collaborations) * [older versions of sfia](https://sfia-online.org/en/tools-and-resources/older-versions-of-sfia) * [sfia - a framework for cyber security skills](https://sfia-online.org/en/tools-and-resources/cybersecurity-skills-framework) * [company logos](https://sfia-online.org/en/tools-and-resources/company-logos) * [sfia - a framework for cloud-computing skills](https://sfia-online.org/en/tools-and-resources/cloud-skills-framework) * [sfia 9 - a framework for ai skills](https://sfia-online.org/en/tools-and-resources/ai-skills-framework) * [user forum](https://sfia-online.org/en/forum)- [x] * [user forum home](https://sfia-online.org/en/forum/user-forum-home) * [sfia fundamentals - in pictures](https://sfia-online.org/en/forum/sfia-fundamentals-how-sfia-works) * [sfia skills-based job analysis - evolving community practice](https://sfia-online.org/en/forum/sfia-skills-based-job-analysis) * [job architecture - evolving community practice](https://sfia-online.org/en/forum/job-architecture) * [behavioural frameworks](https://sfia-online.org/en/forum/behavioural-frameworks) * [learning and development catalogues](https://sfia-online.org/en/forum/learning-and-development-catalogues) * [mapping learning products to sfia - evolving community practice](https://sfia-online.org/en/forum/mapping-learning-products-to-sfia) * [70-20-10 - evolving community practice](https://sfia-online.org/en/forum/70-20-10) * [sfia 8 - illustrative skills profiles](https://sfia-online.org/en/forum/sfia-8-illustrative-skills-profiles) * [sfia assessment - sfia foundation guidance](https://sfia-online.org/en/forum/sfia-assessment) * [sfia user stories](https://sfia-online.org/en/forum/sfia-user-stories) * [user forum resources for download](https://sfia-online.org/en/forum/user-forum-resources-download) * [about the sfia user forum](https://sfia-online.org/en/forum/the-sfia-user-forum) * [sfia corporate user logo](https://sfia-online.org/en/forum/sfia-corporate-user-logo) * [sfia fundamentals - 10 minutes quiz](https://sfia-online.org/en/forum/sfia-fundamentals-quiz) * [visualising career paths with sfia](https://sfia-online.org/en/forum/viusalising-career-paths-with-sfia) * [news](https://sfia-online.org/en/news) * [log in / register](https://sfia-online.org/login) * [newsletter](https://sfia-online.org/@@signup "sign up here for our newsletter") search site search [advanced search…](https://sfia-online.org/en/@@search) 1. computational science — english =============== * [log in / register](https://sfia-online.org/en/login "log in / register") * [newsletter](https://sfia-online.org/@@signup "newsletter") english * [english](https://sfia-online.org/@@multilingual-selector/22f7730d96534c53b34d1eac805dc66c/en) * [deutsch](https://sfia-online.org/@@multilingual-selector/22f7730d96534c53b34d1eac805dc66c/de) * [español](https://sfia-online.org/@@multilingual-selector/22f7730d96534c53b34d1eac805dc66c/es) * [français](https://sfia-online.org/@@multilingual-selector/22f7730d96534c53b34d1eac805dc66c/fr) * [italiano](https://sfia-online.org/@@multilingual-selector/22f7730d96534c53b34d1eac805dc66c/it) * [nederlands](https://sfia-online.org/@@multilingual-selector/22f7730d96534c53b34d1eac805dc66c/nl) * [polski](https://sfia-online.org/@@multilingual-selector/22f7730d96534c53b34d1eac805dc66c/pl) * [português](https://sfia-online.org/@@multilingual-selector/22f7730d96534c53b34d1eac805dc66c/pt) * [français (canada)](https://sfia-online.org/@@multilingual-selector/22f7730d96534c53b34d1eac805dc66c/fr-ca) * [العربية](https://sfia-online.org/@@multilingual-selector/22f7730d96534c53b34d1eac805dc66c/ar) * [中文](https://sfia-online.org/@@multilingual-selector/22f7730d96534c53b34d1eac805dc66c/zh) * [日本語](https://sfia-online.org/@@multilingual-selector/22f7730d96534c53b34d1eac805dc66c/ja) * [русский](https://sfia-online.org/@@multilingual-selector/22f7730d96534c53b34d1eac805dc66c/ru) [](https://sfia-online.org/en "english") the global skills and competency framework for the digital world * [home](https://sfia-online.org/en) * [using sfia](https://sfia-online.org/en/about-sfia)- [x] * [about sfia](https://sfia-online.org/en/about-sfia/about-sfia-1) * [sfia and skills management](https://sfia-online.org/en/about-sfia/sfia-and-skills-management) * [how sfia works - levels of responsibility and skills](https://sfia-online.org/en/about-sfia/how-sfia-works) * [sfia levels of responsibility](https://sfia-online.org/en/about-sfia/sfia-levels-of-responsibility) * [sfia professional skills](https://sfia-online.org/en/about-sfia/sfia-professional-skills) * [why sfia skills are not defined at all 7 levels](https://sfia-online.org/en/about-sfia/why-sfia-skills-are-not-defined-at-all-7-levels) * [the context for sfia](https://sfia-online.org/en/about-sfia/the-context-for-sfia) * [get accredited](https://sfia-online.org/en/about-sfia/get-accredited) * [licensing sfia](https://sfia-online.org/en/about-sfia/licensing-sfia) * [sfia 8](https://sfia-online.org/en/sfia-8)- [x] * [sfia 8 home](https://sfia-online.org/en/sfia-8/sfia-8-home) * [levels of responsibility](https://sfia-online.org/en/sfia-8/responsibilities) * [behavioural factors](https://sfia-online.org/en/sfia-8/behavioural-factors-in-sfia) * [sfia 8 views](https://sfia-online.org/en/sfia-8/sfia-views) * [skills directory a–z](https://sfia-online.org/en/sfia-8/all-skills-a-z) * [sfia 8 documents](https://sfia-online.org/en/sfia-8/documentation) * [sfia 8 supporters and contributors](https://sfia-online.org/en/sfia-8/supporters-and-contributors) * [moving to sfia 8](https://sfia-online.org/en/sfia-8/moving-to-sfia-8) * [sfia 9](https://sfia-online.org/en/sfia-9)- [x] * [sfia 9 home](https://sfia-online.org/en/sfia-9/sfia-9-home) * [sfia 9 launch](https://sfia-online.org/en/sfia-9/sfia-9-launch) * [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities) * [sfia 9 views](https://sfia-online.org/en/sfia-9/sfia-views) * [sfia 9 skills directory a–z](https://sfia-online.org/en/sfia-9/all-skills-a-z) * [sfia 9 generic attributes - directory](https://sfia-online.org/en/sfia-9/generic-attributes-a-z) * [sfia 9 documents](https://sfia-online.org/en/sfia-9/documentation) * [alternative layout of sfia 9 business skills and behavioural factors.](https://sfia-online.org/en/sfia-9/alternative-presentation-of-sfia-9-business-skills) * [moving to sfia 9](https://sfia-online.org/en/sfia-9/moving-to-sfia-9) * [sfia 9 supporters and contributors](https://sfia-online.org/en/sfia-9/supporters-and-contributors) * [recent changes - making sfia easier to consume](https://sfia-online.org/en/sfia-9/progress-monthly) * [sfia 9 release notes](https://sfia-online.org/en/sfia-9/sfia-9-release-notes) * [help and resources](https://sfia-online.org/en/tools-and-resources)- [x] * [resources home](https://sfia-online.org/en/tools-and-resources/resources-home) * [standard skills profiles](https://sfia-online.org/en/tools-and-resources/standard-industry-skills-profiles) * [about sfia views](https://sfia-online.org/en/tools-and-resources/sfia-views) * [using sfia](https://sfia-online.org/en/tools-and-resources/using-sfia) * [sfia for ...](https://sfia-online.org/en/tools-and-resources/sfia-for) * [get help to use sfia](https://sfia-online.org/en/tools-and-resources/get-help) * [sfia and bodies of knowledge](https://sfia-online.org/en/tools-and-resources/bodies-of-knowledge) * [sfia user stories](https://sfia-online.org/en/tools-and-resources/sfia-user-stories) * [sfia assessment and digital badges](https://sfia-online.org/en/tools-and-resources/sfia-digital-credentials) * [collaborations](https://sfia-online.org/en/tools-and-resources/collaborations) * [older versions of sfia](https://sfia-online.org/en/tools-and-resources/older-versions-of-sfia) * [sfia - a framework for cyber security skills](https://sfia-online.org/en/tools-and-resources/cybersecurity-skills-framework) * [company logos](https://sfia-online.org/en/tools-and-resources/company-logos) * [sfia - a framework for cloud-computing skills](https://sfia-online.org/en/tools-and-resources/cloud-skills-framework) * [sfia 9 - a framework for ai skills](https://sfia-online.org/en/tools-and-resources/ai-skills-framework) * [user forum](https://sfia-online.org/en/forum)- [x] * [user forum home](https://sfia-online.org/en/forum/user-forum-home) * [sfia fundamentals - in pictures](https://sfia-online.org/en/forum/sfia-fundamentals-how-sfia-works) * [sfia skills-based job analysis - evolving community practice](https://sfia-online.org/en/forum/sfia-skills-based-job-analysis) * [job architecture - evolving community practice](https://sfia-online.org/en/forum/job-architecture) * [behavioural frameworks](https://sfia-online.org/en/forum/behavioural-frameworks) * [learning and development catalogues](https://sfia-online.org/en/forum/learning-and-development-catalogues) * [mapping learning products to sfia - evolving community practice](https://sfia-online.org/en/forum/mapping-learning-products-to-sfia) * [70-20-10 - evolving community practice](https://sfia-online.org/en/forum/70-20-10) * [sfia 8 - illustrative skills profiles](https://sfia-online.org/en/forum/sfia-8-illustrative-skills-profiles) * [sfia assessment - sfia foundation guidance](https://sfia-online.org/en/forum/sfia-assessment) * [sfia user stories](https://sfia-online.org/en/forum/sfia-user-stories) * [user forum resources for download](https://sfia-online.org/en/forum/user-forum-resources-download) * [about the sfia user forum](https://sfia-online.org/en/forum/the-sfia-user-forum) * [sfia corporate user logo](https://sfia-online.org/en/forum/sfia-corporate-user-logo) * [sfia fundamentals - 10 minutes quiz](https://sfia-online.org/en/forum/sfia-fundamentals-quiz) * [visualising career paths with sfia](https://sfia-online.org/en/forum/viusalising-career-paths-with-sfia) * [news](https://sfia-online.org/en/news) * [log in / register](https://sfia-online.org/login) * [newsletter](https://sfia-online.org/@@signup "sign up here for our newsletter") search site search [advanced search…](https://sfia-online.org/en/@@search) 1. computational science — english =============== * [log in / register](https://sfia-online.org/en/login "log in / register") * [newsletter](https://sfia-online.org/@@signup "newsletter") english * [english](https://sfia-online.org/@@multilingual-selector/22f7730d96534c53b34d1eac805dc66c/en?path=/glance) * [deutsch](https://sfia-online.org/@@multilingual-selector/22f7730d96534c53b34d1eac805dc66c/de?path=/glance) * [español](https://sfia-online.org/@@multilingual-selector/22f7730d96534c53b34d1eac805dc66c/es?path=/glance) * [français](https://sfia-online.org/@@multilingual-selector/22f7730d96534c53b34d1eac805dc66c/fr?path=/glance) * [italiano](https://sfia-online.org/@@multilingual-selector/22f7730d96534c53b34d1eac805dc66c/it?path=/glance) * [nederlands](https://sfia-online.org/@@multilingual-selector/22f7730d96534c53b34d1eac805dc66c/nl?path=/glance) * [polski](https://sfia-online.org/@@multilingual-selector/22f7730d96534c53b34d1eac805dc66c/pl?path=/glance) * [português](https://sfia-online.org/@@multilingual-selector/22f7730d96534c53b34d1eac805dc66c/pt?path=/glance) * [français (canada)](https://sfia-online.org/@@multilingual-selector/22f7730d96534c53b34d1eac805dc66c/fr-ca?path=/glance) * [العربية](https://sfia-online.org/@@multilingual-selector/22f7730d96534c53b34d1eac805dc66c/ar?path=/glance) * [中文](https://sfia-online.org/@@multilingual-selector/22f7730d96534c53b34d1eac805dc66c/zh?path=/glance) * [日本語](https://sfia-online.org/@@multilingual-selector/22f7730d96534c53b34d1eac805dc66c/ja?path=/glance) * [русский](https://sfia-online.org/@@multilingual-selector/22f7730d96534c53b34d1eac805dc66c/ru?path=/glance) [](https://sfia-online.org/en "english") the global skills and competency framework for the digital world * [home](https://sfia-online.org/en) * [using sfia](https://sfia-online.org/en/about-sfia)- [x] * [about sfia](https://sfia-online.org/en/about-sfia/about-sfia-1) * [sfia and skills management](https://sfia-online.org/en/about-sfia/sfia-and-skills-management) * [how sfia works - levels of responsibility and skills](https://sfia-online.org/en/about-sfia/how-sfia-works) * [sfia levels of responsibility](https://sfia-online.org/en/about-sfia/sfia-levels-of-responsibility) * [sfia professional skills](https://sfia-online.org/en/about-sfia/sfia-professional-skills) * [why sfia skills are not defined at all 7 levels](https://sfia-online.org/en/about-sfia/why-sfia-skills-are-not-defined-at-all-7-levels) * [the context for sfia](https://sfia-online.org/en/about-sfia/the-context-for-sfia) * [get accredited](https://sfia-online.org/en/about-sfia/get-accredited) * [licensing sfia](https://sfia-online.org/en/about-sfia/licensing-sfia) * [sfia 8](https://sfia-online.org/en/sfia-8)- [x] * [sfia 8 home](https://sfia-online.org/en/sfia-8/sfia-8-home) * [levels of responsibility](https://sfia-online.org/en/sfia-8/responsibilities) * [behavioural factors](https://sfia-online.org/en/sfia-8/behavioural-factors-in-sfia) * [sfia 8 views](https://sfia-online.org/en/sfia-8/sfia-views) * [skills directory a–z](https://sfia-online.org/en/sfia-8/all-skills-a-z) * [sfia 8 documents](https://sfia-online.org/en/sfia-8/documentation) * [sfia 8 supporters and contributors](https://sfia-online.org/en/sfia-8/supporters-and-contributors) * [moving to sfia 8](https://sfia-online.org/en/sfia-8/moving-to-sfia-8) * [sfia 9](https://sfia-online.org/en/sfia-9)- [x] * [sfia 9 home](https://sfia-online.org/en/sfia-9/sfia-9-home) * [sfia 9 launch](https://sfia-online.org/en/sfia-9/sfia-9-launch) * [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities) * [sfia 9 views](https://sfia-online.org/en/sfia-9/sfia-views) * [sfia 9 skills directory a–z](https://sfia-online.org/en/sfia-9/all-skills-a-z) * [sfia 9 generic attributes - directory](https://sfia-online.org/en/sfia-9/generic-attributes-a-z) * [sfia 9 documents](https://sfia-online.org/en/sfia-9/documentation) * [alternative layout of sfia 9 business skills and behavioural factors.](https://sfia-online.org/en/sfia-9/alternative-presentation-of-sfia-9-business-skills) * [moving to sfia 9](https://sfia-online.org/en/sfia-9/moving-to-sfia-9) * [sfia 9 supporters and contributors](https://sfia-online.org/en/sfia-9/supporters-and-contributors) * [recent changes - making sfia easier to consume](https://sfia-online.org/en/sfia-9/progress-monthly) * [sfia 9 release notes](https://sfia-online.org/en/sfia-9/sfia-9-release-notes) * [help and resources](https://sfia-online.org/en/tools-and-resources)- [x] * [resources home](https://sfia-online.org/en/tools-and-resources/resources-home) * [standard skills profiles](https://sfia-online.org/en/tools-and-resources/standard-industry-skills-profiles) * [about sfia views](https://sfia-online.org/en/tools-and-resources/sfia-views) * [using sfia](https://sfia-online.org/en/tools-and-resources/using-sfia) * [sfia for ...](https://sfia-online.org/en/tools-and-resources/sfia-for) * [get help to use sfia](https://sfia-online.org/en/tools-and-resources/get-help) * [sfia and bodies of knowledge](https://sfia-online.org/en/tools-and-resources/bodies-of-knowledge) * [sfia user stories](https://sfia-online.org/en/tools-and-resources/sfia-user-stories) * [sfia assessment and digital badges](https://sfia-online.org/en/tools-and-resources/sfia-digital-credentials) * [collaborations](https://sfia-online.org/en/tools-and-resources/collaborations) * [older versions of sfia](https://sfia-online.org/en/tools-and-resources/older-versions-of-sfia) * [sfia - a framework for cyber security skills](https://sfia-online.org/en/tools-and-resources/cybersecurity-skills-framework) * [company logos](https://sfia-online.org/en/tools-and-resources/company-logos) * [sfia - a framework for cloud-computing skills](https://sfia-online.org/en/tools-and-resources/cloud-skills-framework) * [sfia 9 - a framework for ai skills](https://sfia-online.org/en/tools-and-resources/ai-skills-framework) * [user forum](https://sfia-online.org/en/forum)- [x] * [user forum home](https://sfia-online.org/en/forum/user-forum-home) * [sfia fundamentals - in pictures](https://sfia-online.org/en/forum/sfia-fundamentals-how-sfia-works) * [sfia skills-based job analysis - evolving community practice](https://sfia-online.org/en/forum/sfia-skills-based-job-analysis) * [job architecture - evolving community practice](https://sfia-online.org/en/forum/job-architecture) * [behavioural frameworks](https://sfia-online.org/en/forum/behavioural-frameworks) * [learning and development catalogues](https://sfia-online.org/en/forum/learning-and-development-catalogues) * [mapping learning products to sfia - evolving community practice](https://sfia-online.org/en/forum/mapping-learning-products-to-sfia) * [70-20-10 - evolving community practice](https://sfia-online.org/en/forum/70-20-10) * [sfia 8 - illustrative skills profiles](https://sfia-online.org/en/forum/sfia-8-illustrative-skills-profiles) * [sfia assessment - sfia foundation guidance](https://sfia-online.org/en/forum/sfia-assessment) * [sfia user stories](https://sfia-online.org/en/forum/sfia-user-stories) * [user forum resources for download](https://sfia-online.org/en/forum/user-forum-resources-download) * [about the sfia user forum](https://sfia-online.org/en/forum/the-sfia-user-forum) * [sfia corporate user logo](https://sfia-online.org/en/forum/sfia-corporate-user-logo) * [sfia fundamentals - 10 minutes quiz](https://sfia-online.org/en/forum/sfia-fundamentals-quiz) * [visualising career paths with sfia](https://sfia-online.org/en/forum/viusalising-career-paths-with-sfia) * [news](https://sfia-online.org/en/news) * [log in / register](https://sfia-online.org/login) * [newsletter](https://sfia-online.org/@@signup "sign up here for our newsletter") search site search [advanced search…](https://sfia-online.org/en/@@search) 1
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[learning design and development](https://sfia-online.org/en/sfia-9/skills/learning-design-and-development)tmcr --------------------------------------------------------------------------------------------------------------- designing and developing resources to transfer knowledge, develop skills and change behaviours. | guidance notes, small change | | | [learning design and development](https://sfia-online.org/en/sfia-9/skills/learning-design-and-development "skill") | tmcr | designing and developing resources to transfer knowledge, develop skills and change behaviours
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[delivery management](https://sfia-online.org/en/sfia-9/skills/delivery-management)demg --------------------------------------------------------------------------------------- ensuring successful delivery of new or updated products and services through effective leadership and collaboration within defined delivery cycles. | new level | | | [delivery management](https://sfia-online.org/en/sfia-9/skills/delivery-management "skill") | demg | ensuring successful delivery of new or updated products and services through effective leadership and collaboration within defined delivery cycles
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[hardware design](https://sfia-online.org/en/sfia-9/skills/hardware-design)hwde ------------------------------------------------------------------------------- specifying and designing hardware systems and components to meet defined requirements by following agreed design principles and standards. | new skill | | | [hardware design](https://sfia-online.org/en/sfia-9/skills/hardware-design "skill") | hwde | specifying and designing hardware systems and components to meet defined requirements by following agreed design principles and standards
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* understands and effectively applies appropriate methods, tools, applications and processes. * implements new and effective practices
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* advises on available standards, methods, tools, applications and processes relevant to group specialism(s) and can make appropriate choices from alternatives. recognises and evaluates the organisational impact of new technologies and digital services.implements new and effective practices.advises on available standards, methods, tools, applications and processes relevant to group specialism(s) and can make appropriate choices from alternatives
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authorises the appointment of required resources
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proactively enhances skills and impact in the workplace. proactively enhances skills and impact in the workplace. proactively enhances skills and impact in the workplace. proactively enhances skills and impact in the workplace
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they are critical to understanding and applying the levels described in the sfia skill descriptions. they are critical to understanding and applying the levels described in the sfia skill descriptions. they are critical to understanding and applying the levels described in the sfia skill descriptions. they are critical to understanding and applying the levels described in the sfia skill descriptions. they are critical to understanding and applying the levels described in the sfia skill descriptions. they are critical to understanding and applying the levels described in the sfia skill descriptions. they are critical to understanding and applying the levels described in the sfia skill descriptions. they are critical to understanding and applying the levels described in the sfia skill descriptions. they are critical to understanding and applying the levels described in the sfia skill descriptions. they are critical to understanding and applying the levels described in the sfia skill descriptions. they are critical to understanding and applying the levels described in the sfia skill descriptions. they are critical to understanding and applying the levels described in the sfia skill descriptions. they are critical to understanding and applying the levels described in the sfia skill descriptions
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| new level, structural change | | | [professional development](https://sfia-online.org/en/sfia-9/skills/professional-development "skill") | pdsv | facilitating the professional development of individuals in line with their career goals and organisational requirements. [professional development](https://sfia-online.org/en/sfia-9/skills/professional-development)pdsv ------------------------------------------------------------------------------------------------- facilitating the professional development of individuals in line with their career goals and organisational requirements
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[sfia 9 behavioural factors in sfia 8 business skills style](https://sfia-online.org/en/sfia-9/responsibilities/sfia-9-behavioural-factors-in-sfia-8-business-skills-style) 5. [sfia 9 behavioural factors in sfia 8 business skills style](https://sfia-online.org/en/sfia-9/responsibilities/sfia-9-behavioural-factors-in-sfia-8-business-skills-style) 5. [sfia 9 behavioural factors in sfia 8 business skills style](https://sfia-online.org/en/sfia-9/responsibilities/sfia-9-behavioural-factors-in-sfia-8-business-skills-style) 5. [sfia 9 behavioural factors in sfia 8 business skills style](https://sfia-online.org/en/sfia-9/responsibilities/sfia-9-behavioural-factors-in-sfia-8-business-skills-style) 5. [sfia 9 behavioural factors in sfia 8 business skills style](https://sfia-online.org/en/sfia-9/responsibilities/sfia-9-behavioural-factors-in-sfia-8-business-skills-style) 5. [sfia 9 behavioural factors in sfia 8 business skills style](https://sfia-online.org/en/sfia-9/responsibilities/sfia-9-behavioural-factors-in-sfia-8-business-skills-style) 5. sfia 9 behavioural factors in sfia 8 business skills style sfia 9 behavioural factors in sfia 8 business skills style https://sfia-online.org/en/sfia-9/responsibilities/sfia-9-behavioural-factors-in-sfia-8-business-skills-style https://sfia-online.org/@@site-logo/sfialogo-outlines.svg sfia 9 behavioural factors in sfia 8 business skills style ========================================================== [level 1 - sfia 8 style](https://sfia-online.org/en/sfia-9/responsibilities/sfia-9-behavioural-factors-in-sfia-8-business-skills-style/level-1-sfia-8-style "document") ----------------------------------------------------------------------------------------------------------------------------------------------------------------------- [read more…](https://sfia-online.org/en/sfia-9/responsibilities/sfia-9-behavioural-factors-in-sfia-8-business-skills-style/level-1-sfia-8-style) [level 2 - sfia 8 style](https://sfia-online.org/en/sfia-9/responsibilities/sfia-9-behavioural-factors-in-sfia-8-business-skills-style/level-2-sfia-8-style "document") ----------------------------------------------------------------------------------------------------------------------------------------------------------------------- [read more…](https://sfia-online.org/en/sfia-9/responsibilities/sfia-9-behavioural-factors-in-sfia-8-business-skills-style/level-2-sfia-8-style) [level 3 - sfia 8 style](https://sfia-online.org/en/sfia-9/responsibilities/sfia-9-behavioural-factors-in-sfia-8-business-skills-style/level-3-sfia-8-style "document") ----------------------------------------------------------------------------------------------------------------------------------------------------------------------- [read more…](https://sfia-online.org/en/sfia-9/responsibilities/sfia-9-behavioural-factors-in-sfia-8-business-skills-style/level-3-sfia-8-style) [level 4 - sfia 8 style](https://sfia-online.org/en/sfia-9/responsibilities/sfia-9-behavioural-factors-in-sfia-8-business-skills-style/level-4-sfia-8-style "document") ----------------------------------------------------------------------------------------------------------------------------------------------------------------------- [read more…](https://sfia-online.org/en/sfia-9/responsibilities/sfia-9-behavioural-factors-in-sfia-8-business-skills-style/level-4-sfia-8-style) [level 5 - sfia 8 style](https://sfia-online.org/en/sfia-9/responsibilities/sfia-9-behavioural-factors-in-sfia-8-business-skills-style/level-5-sfia-8-style "document") ----------------------------------------------------------------------------------------------------------------------------------------------------------------------- [read more…](https://sfia-online.org/en/sfia-9/responsibilities/sfia-9-behavioural-factors-in-sfia-8-business-skills-style/level-5-sfia-8-style) [level 6 - sfia 8 style](https://sfia-online.org/en/sfia-9/responsibilities/sfia-9-behavioural-factors-in-sfia-8-business-skills-style/level-6-sfia-8-style "document") ----------------------------------------------------------------------------------------------------------------------------------------------------------------------- [read more…](https://sfia-online.org/en/sfia-9/responsibilities/sfia-9-behavioural-factors-in-sfia-8-business-skills-style/level-6-sfia-8-style) [level 7 - sfia 8 style](https://sfia-online.org/en/sfia-9/responsibilities/sfia-9-behavioural-factors-in-sfia-8-business-skills-style/level-7-sfia-8-style "document") ----------------------------------------------------------------------------------------------------------------------------------------------------------------------- [read more…](https://sfia-online.org/en/sfia-9/responsibilities/sfia-9-behavioural-factors-in-sfia-8-business-skills-style/level-7-sfia-8-style) [sfia version 9](https://sfia-online.org/en/sfia-9) framework status:current standard [navigation](https://sfia-online.org/en/sitemap) * [sfia 9 home](https://sfia-online.org/sfiang/resolveuid/0220518c8c914eaa9152c22c7eb429e3) * [sfia 9 launch](https://sfia-online.org/en/sfia-9/sfia-9-launch) * [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities "this section outlines the generic attributes that characterise sfia’s seven levels of responsibility and accountability. [sfia 9 behavioural factors in sfia 8 business skills style](https://sfia-online.org/en/sfia-9/responsibilities/sfia-9-behavioural-factors-in-sfia-8-business-skills-style) 5
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[business administration](https://sfia-online.org/en/sfia-9/skills/business-administration)admn ----------------------------------------------------------------------------------------------- managing and performing administrative services and tasks to enable individuals, teams and organisations to succeed in their objectives. | new skill | | | [business administration](https://sfia-online.org/en/sfia-9/skills/business-administration "skill") | admn | managing and performing administrative services and tasks to enable individuals, teams and organisations to succeed in their objectives
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alternative layout of sfia 9 business skills and behavioural factors. alternative layout of sfia 9 business skills and behavioural factors
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[job analysis and design](https://sfia-online.org/en/sfia-9/skills/job-analysis-and-design)jadn ----------------------------------------------------------------------------------------------- planning, analysing and designing job roles and structures to align with organisational requirements, goals and culture. | | | | [job analysis and design](https://sfia-online.org/en/sfia-9/skills/job-analysis-and-design "skill") | jadn | planning, analysing and designing job roles and structures to align with organisational requirements, goals and culture
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suggests basic enhancements when prompted. suggests basic enhancements when prompted
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relationships and engagement — english =============== * [log in / register](https://sfia-online.org/en/login "log in / register") * [newsletter](https://sfia-online.org/@@signup "newsletter") english * [english](https://sfia-online.org/@@multilingual-selector/3a9c591e27d84d83b6c2cfd445083d9f/en) * [deutsch](https://sfia-online.org/@@multilingual-selector/3a9c591e27d84d83b6c2cfd445083d9f/de) * [español](https://sfia-online.org/@@multilingual-selector/3a9c591e27d84d83b6c2cfd445083d9f/es) * [français](https://sfia-online.org/@@multilingual-selector/3a9c591e27d84d83b6c2cfd445083d9f/fr) * [italiano](https://sfia-online.org/@@multilingual-selector/3a9c591e27d84d83b6c2cfd445083d9f/it) * [nederlands](https://sfia-online.org/@@multilingual-selector/3a9c591e27d84d83b6c2cfd445083d9f/nl) * [polski](https://sfia-online.org/@@multilingual-selector/3a9c591e27d84d83b6c2cfd445083d9f/pl) * [português](https://sfia-online.org/@@multilingual-selector/3a9c591e27d84d83b6c2cfd445083d9f/pt) * [français (canada)](https://sfia-online.org/@@multilingual-selector/3a9c591e27d84d83b6c2cfd445083d9f/fr-ca) * [العربية](https://sfia-online.org/@@multilingual-selector/3a9c591e27d84d83b6c2cfd445083d9f/ar) * [中文](https://sfia-online.org/@@multilingual-selector/3a9c591e27d84d83b6c2cfd445083d9f/zh) * [日本語](https://sfia-online.org/@@multilingual-selector/3a9c591e27d84d83b6c2cfd445083d9f/ja) * [русский](https://sfia-online.org/@@multilingual-selector/3a9c591e27d84d83b6c2cfd445083d9f/ru) [](https://sfia-online.org/en "english") the global skills and competency framework for the digital world * [home](https://sfia-online.org/en) * [using sfia](https://sfia-online.org/en/about-sfia)- [x] * [about sfia](https://sfia-online.org/en/about-sfia/about-sfia-1) * [sfia and skills management](https://sfia-online.org/en/about-sfia/sfia-and-skills-management) * [how sfia works - levels of responsibility and skills](https://sfia-online.org/en/about-sfia/how-sfia-works) * [sfia levels of responsibility](https://sfia-online.org/en/about-sfia/sfia-levels-of-responsibility) * [sfia professional skills](https://sfia-online.org/en/about-sfia/sfia-professional-skills) * [why sfia skills are not defined at all 7 levels](https://sfia-online.org/en/about-sfia/why-sfia-skills-are-not-defined-at-all-7-levels) * [the context for sfia](https://sfia-online.org/en/about-sfia/the-context-for-sfia) * [get accredited](https://sfia-online.org/en/about-sfia/get-accredited) * [licensing sfia](https://sfia-online.org/en/about-sfia/licensing-sfia) * [sfia 8](https://sfia-online.org/en/sfia-8)- [x] * [sfia 8 home](https://sfia-online.org/en/sfia-8/sfia-8-home) * [levels of responsibility](https://sfia-online.org/en/sfia-8/responsibilities) * [behavioural factors](https://sfia-online.org/en/sfia-8/behavioural-factors-in-sfia) * [sfia 8 views](https://sfia-online.org/en/sfia-8/sfia-views) * [skills directory a–z](https://sfia-online.org/en/sfia-8/all-skills-a-z) * [sfia 8 documents](https://sfia-online.org/en/sfia-8/documentation) * [sfia 8 supporters and contributors](https://sfia-online.org/en/sfia-8/supporters-and-contributors) * [moving to sfia 8](https://sfia-online.org/en/sfia-8/moving-to-sfia-8) * [sfia 9](https://sfia-online.org/en/sfia-9)- [x] * [sfia 9 home](https://sfia-online.org/en/sfia-9/sfia-9-home) * [sfia 9 launch](https://sfia-online.org/en/sfia-9/sfia-9-launch) * [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities) * [sfia 9 views](https://sfia-online.org/en/sfia-9/sfia-views) * [sfia 9 skills directory a–z](https://sfia-online.org/en/sfia-9/all-skills-a-z) * [sfia 9 generic attributes - directory](https://sfia-online.org/en/sfia-9/generic-attributes-a-z) * [sfia 9 documents](https://sfia-online.org/en/sfia-9/documentation) * [alternative layout of sfia 9 business skills and behavioural factors.](https://sfia-online.org/en/sfia-9/alternative-presentation-of-sfia-9-business-skills) * [moving to sfia 9](https://sfia-online.org/en/sfia-9/moving-to-sfia-9) * [sfia 9 supporters and contributors](https://sfia-online.org/en/sfia-9/supporters-and-contributors) * [recent changes - making sfia easier to consume](https://sfia-online.org/en/sfia-9/progress-monthly) * [sfia 9 release notes](https://sfia-online.org/en/sfia-9/sfia-9-release-notes) * [help and resources](https://sfia-online.org/en/tools-and-resources)- [x] * [resources home](https://sfia-online.org/en/tools-and-resources/resources-home) * [standard skills profiles](https://sfia-online.org/en/tools-and-resources/standard-industry-skills-profiles) * [about sfia views](https://sfia-online.org/en/tools-and-resources/sfia-views) * [using sfia](https://sfia-online.org/en/tools-and-resources/using-sfia) * [sfia for ...](https://sfia-online.org/en/tools-and-resources/sfia-for) * [get help to use sfia](https://sfia-online.org/en/tools-and-resources/get-help) * [sfia and bodies of knowledge](https://sfia-online.org/en/tools-and-resources/bodies-of-knowledge) * [sfia user stories](https://sfia-online.org/en/tools-and-resources/sfia-user-stories) * [sfia assessment and digital badges](https://sfia-online.org/en/tools-and-resources/sfia-digital-credentials) * [collaborations](https://sfia-online.org/en/tools-and-resources/collaborations) * [older versions of sfia](https://sfia-online.org/en/tools-and-resources/older-versions-of-sfia) * [sfia - a framework for cyber security skills](https://sfia-online.org/en/tools-and-resources/cybersecurity-skills-framework) * [company logos](https://sfia-online.org/en/tools-and-resources/company-logos) * [sfia - a framework for cloud-computing skills](https://sfia-online.org/en/tools-and-resources/cloud-skills-framework) * [sfia 9 - a framework for ai skills](https://sfia-online.org/en/tools-and-resources/ai-skills-framework) * [user forum](https://sfia-online.org/en/forum)- [x] * [user forum home](https://sfia-online.org/en/forum/user-forum-home) * [sfia fundamentals - in pictures](https://sfia-online.org/en/forum/sfia-fundamentals-how-sfia-works) * [sfia skills-based job analysis - evolving community practice](https://sfia-online.org/en/forum/sfia-skills-based-job-analysis) * [job architecture - evolving community practice](https://sfia-online.org/en/forum/job-architecture) * [behavioural frameworks](https://sfia-online.org/en/forum/behavioural-frameworks) * [learning and development catalogues](https://sfia-online.org/en/forum/learning-and-development-catalogues) * [mapping learning products to sfia - evolving community practice](https://sfia-online.org/en/forum/mapping-learning-products-to-sfia) * [70-20-10 - evolving community practice](https://sfia-online.org/en/forum/70-20-10) * [sfia 8 - illustrative skills profiles](https://sfia-online.org/en/forum/sfia-8-illustrative-skills-profiles) * [sfia assessment - sfia foundation guidance](https://sfia-online.org/en/forum/sfia-assessment) * [sfia user stories](https://sfia-online.org/en/forum/sfia-user-stories) * [user forum resources for download](https://sfia-online.org/en/forum/user-forum-resources-download) * [about the sfia user forum](https://sfia-online.org/en/forum/the-sfia-user-forum) * [sfia corporate user logo](https://sfia-online.org/en/forum/sfia-corporate-user-logo) * [sfia fundamentals - 10 minutes quiz](https://sfia-online.org/en/forum/sfia-fundamentals-quiz) * [visualising career paths with sfia](https://sfia-online.org/en/forum/viusalising-career-paths-with-sfia) * [news](https://sfia-online.org/en/news) * [log in / register](https://sfia-online.org/login) * [newsletter](https://sfia-online.org/@@signup "sign up here for our newsletter") search site search [advanced search…](https://sfia-online.org/en/@@search) 1. relationships and engagement — english =============== * [log in / register](https://sfia-online.org/en/login "log in / register") * [newsletter](https://sfia-online.org/@@signup "newsletter") english * [english](https://sfia-online.org/@@multilingual-selector/3a9c591e27d84d83b6c2cfd445083d9f/en?path=/glance) [](https://sfia-online.org/en "english") the global skills and competency framework for the digital world * [home](https://sfia-online.org/en) * [using sfia](https://sfia-online.org/en/about-sfia)- [x] * [about sfia](https://sfia-online.org/en/about-sfia/about-sfia-1) * [sfia and skills management](https://sfia-online.org/en/about-sfia/sfia-and-skills-management) * [how sfia works - levels of responsibility and skills](https://sfia-online.org/en/about-sfia/how-sfia-works) * [sfia levels of responsibility](https://sfia-online.org/en/about-sfia/sfia-levels-of-responsibility) * [sfia professional skills](https://sfia-online.org/en/about-sfia/sfia-professional-skills) * [why sfia skills are not defined at all 7 levels](https://sfia-online.org/en/about-sfia/why-sfia-skills-are-not-defined-at-all-7-levels) * [the context for sfia](https://sfia-online.org/en/about-sfia/the-context-for-sfia) * [get accredited](https://sfia-online.org/en/about-sfia/get-accredited) * [licensing sfia](https://sfia-online.org/en/about-sfia/licensing-sfia) * [sfia 8](https://sfia-online.org/en/sfia-8)- [x] * [sfia 8 home](https://sfia-online.org/en/sfia-8/sfia-8-home) * [levels of responsibility](https://sfia-online.org/en/sfia-8/responsibilities) * [behavioural factors](https://sfia-online.org/en/sfia-8/behavioural-factors-in-sfia) * [sfia 8 views](https://sfia-online.org/en/sfia-8/sfia-views) * [skills directory a–z](https://sfia-online.org/en/sfia-8/all-skills-a-z) * [sfia 8 documents](https://sfia-online.org/en/sfia-8/documentation) * [sfia 8 supporters and contributors](https://sfia-online.org/en/sfia-8/supporters-and-contributors) * [moving to sfia 8](https://sfia-online.org/en/sfia-8/moving-to-sfia-8) * [sfia 9](https://sfia-online.org/en/sfia-9)- [x] * [sfia 9 home](https://sfia-online.org/en/sfia-9/sfia-9-home) * [sfia 9 launch](https://sfia-online.org/en/sfia-9/sfia-9-launch) * [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities) * [sfia 9 views](https://sfia-online.org/en/sfia-9/sfia-views) * [sfia 9 skills directory a–z](https://sfia-online.org/en/sfia-9/all-skills-a-z) * [sfia 9 generic attributes - directory](https://sfia-online.org/en/sfia-9/generic-attributes-a-z) * [sfia 9 documents](https://sfia-online.org/en/sfia-9/documentation) * [alternative layout of sfia 9 business skills and behavioural factors.](https://sfia-online.org/en/sfia-9/alternative-presentation-of-sfia-9-business-skills) * [moving to sfia 9](https://sfia-online.org/en/sfia-9/moving-to-sfia-9) * [sfia 9 supporters and contributors](https://sfia-online.org/en/sfia-9/supporters-and-contributors) * [recent changes - making sfia easier to consume](https://sfia-online.org/en/sfia-9/progress-monthly) * [sfia 9 release notes](https://sfia-online.org/en/sfia-9/sfia-9-release-notes) * [help and resources](https://sfia-online.org/en/tools-and-resources)- [x] * [resources home](https://sfia-online.org/en/tools-and-resources/resources-home) * [standard skills profiles](https://sfia-online.org/en/tools-and-resources/standard-industry-skills-profiles) * [about sfia views](https://sfia-online.org/en/tools-and-resources/sfia-views) * [using sfia](https://sfia-online.org/en/tools-and-resources/using-sfia) * [sfia for ...](https://sfia-online.org/en/tools-and-resources/sfia-for) * [get help to use sfia](https://sfia-online.org/en/tools-and-resources/get-help) * [sfia and bodies of knowledge](https://sfia-online.org/en/tools-and-resources/bodies-of-knowledge) * [sfia user stories](https://sfia-online.org/en/tools-and-resources/sfia-user-stories) * [sfia assessment and digital badges](https://sfia-online.org/en/tools-and-resources/sfia-digital-credentials) * [collaborations](https://sfia-online.org/en/tools-and-resources/collaborations) * [older versions of sfia](https://sfia-online.org/en/tools-and-resources/older-versions-of-sfia) * [sfia - a framework for cyber security skills](https://sfia-online.org/en/tools-and-resources/cybersecurity-skills-framework) * [company logos](https://sfia-online.org/en/tools-and-resources/company-logos) * [sfia - a framework for cloud-computing skills](https://sfia-online.org/en/tools-and-resources/cloud-skills-framework) * [sfia 9 - a framework for ai skills](https://sfia-online.org/en/tools-and-resources/ai-skills-framework) * [user forum](https://sfia-online.org/en/forum)- [x] * [user forum home](https://sfia-online.org/en/forum/user-forum-home) * [sfia fundamentals - in pictures](https://sfia-online.org/en/forum/sfia-fundamentals-how-sfia-works) * [sfia skills-based job analysis - evolving community practice](https://sfia-online.org/en/forum/sfia-skills-based-job-analysis) * [job architecture - evolving community practice](https://sfia-online.org/en/forum/job-architecture) * [behavioural frameworks](https://sfia-online.org/en/forum/behavioural-frameworks) * [learning and development catalogues](https://sfia-online.org/en/forum/learning-and-development-catalogues) * [mapping learning products to sfia - evolving community practice](https://sfia-online.org/en/forum/mapping-learning-products-to-sfia) * [70-20-10 - evolving community practice](https://sfia-online.org/en/forum/70-20-10) * [sfia 8 - illustrative skills profiles](https://sfia-online.org/en/forum/sfia-8-illustrative-skills-profiles) * [sfia assessment - sfia foundation guidance](https://sfia-online.org/en/forum/sfia-assessment) * [sfia user stories](https://sfia-online.org/en/forum/sfia-user-stories) * [user forum resources for download](https://sfia-online.org/en/forum/user-forum-resources-download) * [about the sfia user forum](https://sfia-online.org/en/forum/the-sfia-user-forum) * [sfia corporate user logo](https://sfia-online.org/en/forum/sfia-corporate-user-logo) * [sfia fundamentals - 10 minutes quiz](https://sfia-online.org/en/forum/sfia-fundamentals-quiz) * [visualising career paths with sfia](https://sfia-online.org/en/forum/viusalising-career-paths-with-sfia) * [news](https://sfia-online.org/en/news) * [log in / register](https://sfia-online.org/login) * [newsletter](https://sfia-online.org/@@signup "sign up here for our newsletter") search site search [advanced search…](https://sfia-online.org/en/@@search) 1
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[sfia 9 full framework view](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view) 5. [sfia 9 full framework view](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view) 5. [sfia 9 full framework view](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view) 5. [sfia 9 full framework view](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view) 5. [sfia 9 full framework view](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view) 5. [sfia 9 full framework view](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view) 5. [sfia 9 full framework view](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view) 5. [sfia 9 full framework view](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view) 5. [sfia 9 full framework view](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view) 5. [sfia 9 full framework view](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view) 5. [sfia 9 full framework view](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view) 5. [sfia 9 full framework view](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view) 5. [sfia 9 full framework view](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view) 5. [sfia 9 full framework view](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view) 5. [sfia 9 full framework view](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view) 5. [sfia 9 full framework view](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view) 5. [sfia 9 full framework view](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view) 5. [sfia 9 full framework view](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view) 5. [sfia 9 full framework view](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view) 5. [sfia 9 full framework view](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view) 5. [sfia 9 full framework view](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view) 5. [sfia 9 full framework view](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view) 5. [sfia 9 full framework view](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view) 5. [sfia 9 full framework view](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view) 5. [sfia 9 full framework view](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view) 5. [sfia 9 full framework view](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view) 5. [sfia 9 full framework view](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view) 5. [sfia 9 full framework view](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view) 5. [sfia 9 full framework view](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view) 5. [sfia 9 full framework view](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view) 5. [sfia 9 full framework view](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view) 5. [sfia 9 full framework view](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view) 5. [sfia 9 full framework view](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view) 5. [sfia 9 full framework view](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view) 5. [sfia 9 full framework view](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view) 5. [sfia 9 full framework view](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view) 5. [sfia 9 full framework view](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view) 5. [sfia 9 full framework view](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view) 5. [sfia 9 full framework view](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view) 5. [sfia 9 full framework view](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view) 5. [sfia 9 full framework view](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view) 5. [sfia 9 full framework view](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view) 5
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[security operations](https://sfia-online.org/en/sfia-9/skills/security-operations)scad --------------------------------------------------------------------------------------- manages and administers security measures, using tools and intelligence to protect assets, ensuring compliance and operational integrity. | guidance notes | | | [security operations](https://sfia-online.org/en/sfia-9/skills/security-operations "skill") | scad | manages and administers security measures, using tools and intelligence to protect assets, ensuring compliance and operational integrity
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[user acceptance testing](https://sfia-online.org/en/sfia-9/skills/user-acceptance-testing)bpts ----------------------------------------------------------------------------------------------- validating systems, products, business processes or services to determine whether the acceptance criteria have been satisfied. | guidance notes | | | [user acceptance testing](https://sfia-online.org/en/sfia-9/skills/user-acceptance-testing "skill") | bpts | validating systems, products, business processes or services to determine whether the acceptance criteria have been satisfied
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[network design](https://sfia-online.org/en/sfia-9/skills/network-design)ntds ----------------------------------------------------------------------------- designing communication networks to meet business requirements, ensuring scalability, reliability, security and alignment with strategic objectives. | new level, guidance notes | | | [network design](https://sfia-online.org/en/sfia-9/skills/network-design "skill") | ntds | designing communication networks to meet business requirements, ensuring scalability, reliability, security and alignment with strategic objectives
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defines tasks and delegates work to teams and individuals within area of responsibility. defines tasks and delegates work to teams and individuals within area of responsibility
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[systems and software lifecycle engineering](https://sfia-online.org/en/sfia-9/skills/systems-software-lifecycle-engineering)slen --------------------------------------------------------------------------------------------------------------------------------- establishing and deploying an environment for developing, continually improving and securely operating software and systems products and services. | new level, re-named, large change | | | [systems and software lifecycle engineering](https://sfia-online.org/en/sfia-9/skills/systems-software-lifecycle-engineering "skill") | slen | establishing and deploying an environment for developing, continually improving and securely operating software and systems products and services
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### knowledge applies knowledge to interpret complex situations and offer authoritative advice. ### knowledge applies knowledge to interpret complex situations and offer authoritative advice
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[release management](https://sfia-online.org/en/sfia-9/skills/release-and-deployment)relm ----------------------------------------------------------------------------------------- managing the release of new and updated services into production, ensuring alignment with business objectives and compliance standards. | new skill | | | [release management](https://sfia-online.org/en/sfia-9/skills/release-and-deployment "skill") | relm | managing the release of new and updated services into production, ensuring alignment with business objectives and compliance standards
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[learning delivery](https://sfia-online.org/en/sfia-9/skills/learning-delivery)etdl ----------------------------------------------------------------------------------- transferring knowledge, developing skills and changing behaviours using a range of techniques, resources and media. | new level | | | [learning delivery](https://sfia-online.org/en/sfia-9/skills/learning-delivery "skill") | etdl | transferring knowledge, developing skills and changing behaviours using a range of techniques, resources and media
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communicates familiar information with immediate team and stakeholders directly related to their role.listens to gain understanding and asks relevant questions to clarify or seek further information. communicates with team and stakeholders inside and outside the organisation clearly explaining and presenting information.contributes to a range of work-related conversations and listens to others to gain an understanding and asks probing questions relevant to their role. communicates with both technical and non-technical audiences including team and stakeholders inside and outside the organisation.as required, takes the lead in explaining complex concepts to support decision making.listens and asks insightful questions to identify different perspectives to clarify and confirm understanding
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accepts change and is open to new ways of working. adapts and is responsive to change and shows initiative in adopting new methods or technologies
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* contributes to the development and implementation of policy and strategy. * implements and executes policies aligned to strategic plans
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* when you are familiar with this view - it is likely that you will refer to the[full sfia framework](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view?path=/glance) for additional and complementary skill definitions. * when you are familiar with this view - it is likely that you will refer to the[full sfia framework](https://sfia-online.org/en/sfia-8/sfia-views/full-framework-view?path=/glance)for additional and complementary skill definitions. * when you are familiar with this view - it is likely that you will refer to the[full sfia framework](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view?path=/glance) for additional and complementary skill definitions. * when you are familiar with this view - it is likely that you will refer to the[full sfia framework](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view?path=/glance) for additional and complementary skill definitions. * when you are familiar with this view - it is likely that you will refer to the[full sfia framework](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view?path=/glance) for additional and complementary skill definitions. * when you are familiar with this view - it is likely that you will refer to the[full sfia framework](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view?path=/glance) for additional and complementary skill definitions. * when you are familiar with this view - it is likely that you will refer to the[full sfia framework](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view?path=/glance) for additional and complementary skill definitions
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this provides a clear organisational structure that helps users understand how behaviours are grouped conceptually, making it particularly valuable for: * new users learning the framework * training and development planning * structured assessment activities * creating role profiles and competency models the layout without headings offers advantages for: * experienced practitioners who are already familiar with the framework * creating checklists or evaluation forms * integration into existing systems or processes * integration into existing hr tools where subcategory headers may not be needed or possible both layouts contain identical behavioural statements - it's simply a matter of choosing the presentation that best suits your specific use case and organisational needs
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* [sfia full framework view - updated for sfia 9](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view?path=/glance) use the a to z listing when you are looking for a specific skill and you know its name. * [sfia full framework view - updated for sfia 9](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view?path=/glance) use the a to z listing when you are looking for a specific skill and you know its name. * [sfia full framework view](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/?path=/glance) use the a to z listing when you are looking for a specific skill and[](https://sfia-online.org/en/sfia-8/all-skills-a-z) you know its name
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[data visualisation](https://sfia-online.org/en/sfia-9/skills/data-visualisation)visl ------------------------------------------------------------------------------------- facilitating understanding of data by displaying concepts, ideas and facts using graphical representations. | split, level removed | | | [data visualisation](https://sfia-online.org/en/sfia-9/skills/data-visualisation "skill") | visl | facilitating understanding of data by displaying concepts, ideas and facts using graphical representations
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the trade mark sfia is protected in more than 35 countries throughout the world. the trade mark sfia is protected in more than 35 countries throughout the world. the trade mark sfia is protected in more than 35 countries throughout the world. the trade mark sfia is protected in more than 35 countries throughout the world. the trade mark sfia is protected in more than 35 countries throughout the world. the trade mark sfia is protected in more than 35 countries throughout the world. the trade mark sfia is protected in more than 35 countries throughout the world. the trade mark sfia is protected in more than 35 countries throughout the world. the trade mark sfia is protected in more than 35 countries throughout the world. the trade mark sfia is protected in more than 35 countries throughout the world. the trade mark sfia is protected in more than 35 countries throughout the world. the trade mark sfia is protected in more than 35 countries throughout the world. the trade mark sfia is 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countries throughout the world. the trade mark sfia is protected in more than 35 countries throughout the world. the trade mark sfia is protected in more than 35 countries throughout the world. the trade mark sfia is protected in more than 35 countries throughout the world. the trade mark sfia is protected in more than 35 countries throughout the world. the trade mark sfia is protected in more than 35 countries throughout the world. the trade mark sfia is protected in more than 35 countries throughout the world. the trade mark sfia is protected in more than 35 countries throughout the world. the trade mark sfia is protected in more than 35 countries throughout the world. the trade mark sfia is protected in more than 35 countries throughout the world. the trade mark sfia is protected in more than 35 countries throughout the world. the trade mark sfia is protected in more than 35 countries throughout the world. the trade mark sfia is protected in more than 35 countries throughout the 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is protected in more than 35 countries throughout the world. the trade mark sfia is protected in more than 35 countries throughout the world. the trade mark sfia is protected in more than 35 countries throughout the world. the trade mark sfia is protected in more than 35 countries throughout the world. the trade mark sfia is protected in more than 35 countries throughout the world. the trade mark sfia is protected in more than 35 countries throughout the world. the trade mark sfia is protected in more than 35 countries throughout the world. the trade mark sfia is protected in more than 35 countries throughout the world. the trade mark sfia is protected in more than 35 countries throughout the world. the trade mark sfia is protected in more than 35 countries throughout the world. the trade mark sfia is protected in more than 35 countries throughout the world. the trade mark sfia is protected in more than 35 countries throughout the world. the trade mark sfia is protected in more than 35 countries throughout the world. the trade mark sfia is protected in more than 35 countries throughout the world. the trade mark sfia is protected in more than 35 countries throughout the world. the trade mark sfia is protected in more than 35 countries throughout the world. the trade mark sfia is protected in more than 35 countries throughout the world. the trade mark sfia is protected in more than 35 countries throughout the world. the trade mark sfia is protected in more than 35 countries throughout the world. the trade mark sfia is protected in more than 35 countries throughout the world. the trade mark sfia is protected in more than 35 countries throughout the world. the trade mark sfia is protected in more than 35 countries throughout the world. the trade mark sfia is protected in more than 35 countries throughout the world. the trade mark sfia is protected in more than 35 countries throughout the world. the trade mark sfia is protected in more than 35 countries throughout the world. the trade mark sfia is protected in more than 35 countries throughout the world. the trade mark sfia is protected in more than 35 countries throughout the world. the trade mark sfia is protected in more than 35 countries throughout the world
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| re-named, guidance notes | | | [content publishing](https://sfia-online.org/en/sfia-9/skills/content-publishing "skill") | icpm | managing processes to collect, assemble and publish content across various channels to meet organisational and audience needs. [content publishing](https://sfia-online.org/en/sfia-9/skills/content-publishing)icpm ------------------------------------------------------------------------------------- managing processes to collect, assemble and publish content across various channels to meet organisational and audience needs
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##### problem-solving * applies a methodical approach to investigate and evaluate options to resolve routine and moderately complex issues. applies a methodical approach to investigate and evaluate options to resolve routine and moderately complex issues
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sfia 9 software engineering competencies — english =============== * [log in / register](https://sfia-online.org/en/login "log in / register") * [newsletter](https://sfia-online.org/@@signup "newsletter") english * [english](https://sfia-online.org/@@multilingual-selector/b68b94fc389e42a881470199ab0911cf/en) * [deutsch](https://sfia-online.org/@@multilingual-selector/b68b94fc389e42a881470199ab0911cf/de) * [español](https://sfia-online.org/@@multilingual-selector/b68b94fc389e42a881470199ab0911cf/es) * [français](https://sfia-online.org/@@multilingual-selector/b68b94fc389e42a881470199ab0911cf/fr) * [italiano](https://sfia-online.org/@@multilingual-selector/b68b94fc389e42a881470199ab0911cf/it) * [nederlands](https://sfia-online.org/@@multilingual-selector/b68b94fc389e42a881470199ab0911cf/nl) * [polski](https://sfia-online.org/@@multilingual-selector/b68b94fc389e42a881470199ab0911cf/pl) * [português](https://sfia-online.org/@@multilingual-selector/b68b94fc389e42a881470199ab0911cf/pt) * [français (canada)](https://sfia-online.org/@@multilingual-selector/b68b94fc389e42a881470199ab0911cf/fr-ca) * [العربية](https://sfia-online.org/@@multilingual-selector/b68b94fc389e42a881470199ab0911cf/ar) * [中文](https://sfia-online.org/@@multilingual-selector/b68b94fc389e42a881470199ab0911cf/zh) * [日本語](https://sfia-online.org/@@multilingual-selector/b68b94fc389e42a881470199ab0911cf/ja) * [русский](https://sfia-online.org/@@multilingual-selector/b68b94fc389e42a881470199ab0911cf/ru) [](https://sfia-online.org/en "english") the global skills and competency framework for the digital world * [home](https://sfia-online.org/en) * [using sfia](https://sfia-online.org/en/about-sfia)- [x] * [about sfia](https://sfia-online.org/en/about-sfia/about-sfia-1) * [sfia and skills management](https://sfia-online.org/en/about-sfia/sfia-and-skills-management) * [how sfia works - levels of responsibility and skills](https://sfia-online.org/en/about-sfia/how-sfia-works) * [sfia levels of responsibility](https://sfia-online.org/en/about-sfia/sfia-levels-of-responsibility) * [sfia professional skills](https://sfia-online.org/en/about-sfia/sfia-professional-skills) * [why sfia skills are not defined at all 7 levels](https://sfia-online.org/en/about-sfia/why-sfia-skills-are-not-defined-at-all-7-levels) * [the context for sfia](https://sfia-online.org/en/about-sfia/the-context-for-sfia) * [get accredited](https://sfia-online.org/en/about-sfia/get-accredited) * [licensing sfia](https://sfia-online.org/en/about-sfia/licensing-sfia) * [sfia 8](https://sfia-online.org/en/sfia-8)- [x] * [sfia 8 home](https://sfia-online.org/en/sfia-8/sfia-8-home) * [levels of responsibility](https://sfia-online.org/en/sfia-8/responsibilities) * [behavioural factors](https://sfia-online.org/en/sfia-8/behavioural-factors-in-sfia) * [sfia 8 views](https://sfia-online.org/en/sfia-8/sfia-views) * [skills directory a–z](https://sfia-online.org/en/sfia-8/all-skills-a-z) * [sfia 8 documents](https://sfia-online.org/en/sfia-8/documentation) * [sfia 8 supporters and contributors](https://sfia-online.org/en/sfia-8/supporters-and-contributors) * [moving to sfia 8](https://sfia-online.org/en/sfia-8/moving-to-sfia-8) * [sfia 9](https://sfia-online.org/en/sfia-9)- [x] * [sfia 9 home](https://sfia-online.org/en/sfia-9/sfia-9-home) * [sfia 9 launch](https://sfia-online.org/en/sfia-9/sfia-9-launch) * [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities) * [sfia 9 views](https://sfia-online.org/en/sfia-9/sfia-views) * [sfia 9 skills directory a–z](https://sfia-online.org/en/sfia-9/all-skills-a-z) * [sfia 9 generic attributes - directory](https://sfia-online.org/en/sfia-9/generic-attributes-a-z) * [sfia 9 documents](https://sfia-online.org/en/sfia-9/documentation) * [alternative layout of sfia 9 business skills and behavioural factors.](https://sfia-online.org/en/sfia-9/alternative-presentation-of-sfia-9-business-skills) * [moving to sfia 9](https://sfia-online.org/en/sfia-9/moving-to-sfia-9) * [sfia 9 supporters and contributors](https://sfia-online.org/en/sfia-9/supporters-and-contributors) * [recent changes - making sfia easier to consume](https://sfia-online.org/en/sfia-9/progress-monthly) * [sfia 9 release notes](https://sfia-online.org/en/sfia-9/sfia-9-release-notes) * [help and resources](https://sfia-online.org/en/tools-and-resources)- [x] * [resources home](https://sfia-online.org/en/tools-and-resources/resources-home) * [standard skills profiles](https://sfia-online.org/en/tools-and-resources/standard-industry-skills-profiles) * [about sfia views](https://sfia-online.org/en/tools-and-resources/sfia-views) * [using sfia](https://sfia-online.org/en/tools-and-resources/using-sfia) * [sfia for ...](https://sfia-online.org/en/tools-and-resources/sfia-for) * [get help to use sfia](https://sfia-online.org/en/tools-and-resources/get-help) * [sfia and bodies of knowledge](https://sfia-online.org/en/tools-and-resources/bodies-of-knowledge) * [sfia user stories](https://sfia-online.org/en/tools-and-resources/sfia-user-stories) * [sfia assessment and digital badges](https://sfia-online.org/en/tools-and-resources/sfia-digital-credentials) * [collaborations](https://sfia-online.org/en/tools-and-resources/collaborations) * [older versions of sfia](https://sfia-online.org/en/tools-and-resources/older-versions-of-sfia) * [sfia - a framework for cyber security skills](https://sfia-online.org/en/tools-and-resources/cybersecurity-skills-framework) * [company logos](https://sfia-online.org/en/tools-and-resources/company-logos) * [sfia - a framework for cloud-computing skills](https://sfia-online.org/en/tools-and-resources/cloud-skills-framework) * [sfia 9 - a framework for ai skills](https://sfia-online.org/en/tools-and-resources/ai-skills-framework) * [user forum](https://sfia-online.org/en/forum)- [x] * [user forum home](https://sfia-online.org/en/forum/user-forum-home) * [sfia fundamentals - in pictures](https://sfia-online.org/en/forum/sfia-fundamentals-how-sfia-works) * [sfia skills-based job analysis - evolving community practice](https://sfia-online.org/en/forum/sfia-skills-based-job-analysis) * [job architecture - evolving community practice](https://sfia-online.org/en/forum/job-architecture) * [behavioural frameworks](https://sfia-online.org/en/forum/behavioural-frameworks) * [learning and development catalogues](https://sfia-online.org/en/forum/learning-and-development-catalogues) * [mapping learning products to sfia - evolving community practice](https://sfia-online.org/en/forum/mapping-learning-products-to-sfia) * [70-20-10 - evolving community practice](https://sfia-online.org/en/forum/70-20-10) * [sfia 8 - illustrative skills profiles](https://sfia-online.org/en/forum/sfia-8-illustrative-skills-profiles) * [sfia assessment - sfia foundation guidance](https://sfia-online.org/en/forum/sfia-assessment) * [sfia user stories](https://sfia-online.org/en/forum/sfia-user-stories) * [user forum resources for download](https://sfia-online.org/en/forum/user-forum-resources-download) * [about the sfia user forum](https://sfia-online.org/en/forum/the-sfia-user-forum) * [sfia corporate user logo](https://sfia-online.org/en/forum/sfia-corporate-user-logo) * [sfia fundamentals - 10 minutes quiz](https://sfia-online.org/en/forum/sfia-fundamentals-quiz) * [visualising career paths with sfia](https://sfia-online.org/en/forum/viusalising-career-paths-with-sfia) * [news](https://sfia-online.org/en/news) * [log in / register](https://sfia-online.org/login) * [newsletter](https://sfia-online.org/@@signup "sign up here for our newsletter") search site search [advanced search…](https://sfia-online.org/en/@@search) 1. sfia 9 software engineering competencies — english =============== * [log in / register](https://sfia-online.org/en/login "log in / register") * [newsletter](https://sfia-online.org/@@signup "newsletter") english * [english](https://sfia-online.org/@@multilingual-selector/b68b94fc389e42a881470199ab0911cf/en?path=/glance) * [deutsch](https://sfia-online.org/@@multilingual-selector/b68b94fc389e42a881470199ab0911cf/de?path=/glance) * [español](https://sfia-online.org/@@multilingual-selector/b68b94fc389e42a881470199ab0911cf/es?path=/glance) * [français](https://sfia-online.org/@@multilingual-selector/b68b94fc389e42a881470199ab0911cf/fr?path=/glance) * [italiano](https://sfia-online.org/@@multilingual-selector/b68b94fc389e42a881470199ab0911cf/it?path=/glance) * [nederlands](https://sfia-online.org/@@multilingual-selector/b68b94fc389e42a881470199ab0911cf/nl?path=/glance) * [polski](https://sfia-online.org/@@multilingual-selector/b68b94fc389e42a881470199ab0911cf/pl?path=/glance) * [português](https://sfia-online.org/@@multilingual-selector/b68b94fc389e42a881470199ab0911cf/pt?path=/glance) * [français (canada)](https://sfia-online.org/@@multilingual-selector/b68b94fc389e42a881470199ab0911cf/fr-ca?path=/glance) * [العربية](https://sfia-online.org/@@multilingual-selector/b68b94fc389e42a881470199ab0911cf/ar?path=/glance) * [中文](https://sfia-online.org/@@multilingual-selector/b68b94fc389e42a881470199ab0911cf/zh?path=/glance) * [日本語](https://sfia-online.org/@@multilingual-selector/b68b94fc389e42a881470199ab0911cf/ja?path=/glance) * [русский](https://sfia-online.org/@@multilingual-selector/b68b94fc389e42a881470199ab0911cf/ru?path=/glance) [](https://sfia-online.org/en "english") the global skills and competency framework for the digital world * [home](https://sfia-online.org/en) * [using sfia](https://sfia-online.org/en/about-sfia)- [x] * [about sfia](https://sfia-online.org/en/about-sfia/about-sfia-1) * [sfia and skills management](https://sfia-online.org/en/about-sfia/sfia-and-skills-management) * [how sfia works - levels of responsibility and skills](https://sfia-online.org/en/about-sfia/how-sfia-works) * [sfia levels of responsibility](https://sfia-online.org/en/about-sfia/sfia-levels-of-responsibility) * [sfia professional skills](https://sfia-online.org/en/about-sfia/sfia-professional-skills) * [why sfia skills are not defined at all 7 levels](https://sfia-online.org/en/about-sfia/why-sfia-skills-are-not-defined-at-all-7-levels) * [the context for sfia](https://sfia-online.org/en/about-sfia/the-context-for-sfia) * [get accredited](https://sfia-online.org/en/about-sfia/get-accredited) * [licensing sfia](https://sfia-online.org/en/about-sfia/licensing-sfia) * [sfia 8](https://sfia-online.org/en/sfia-8)- [x] * [sfia 8 home](https://sfia-online.org/en/sfia-8/sfia-8-home) * [levels of responsibility](https://sfia-online.org/en/sfia-8/responsibilities) * [behavioural factors](https://sfia-online.org/en/sfia-8/behavioural-factors-in-sfia) * [sfia 8 views](https://sfia-online.org/en/sfia-8/sfia-views) * [skills directory a–z](https://sfia-online.org/en/sfia-8/all-skills-a-z) * [sfia 8 documents](https://sfia-online.org/en/sfia-8/documentation) * [sfia 8 supporters and contributors](https://sfia-online.org/en/sfia-8/supporters-and-contributors) * [moving to sfia 8](https://sfia-online.org/en/sfia-8/moving-to-sfia-8) * [sfia 9](https://sfia-online.org/en/sfia-9)- [x] * [sfia 9 home](https://sfia-online.org/en/sfia-9/sfia-9-home) * [sfia 9 launch](https://sfia-online.org/en/sfia-9/sfia-9-launch) * [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities) * [sfia 9 views](https://sfia-online.org/en/sfia-9/sfia-views) * [sfia 9 skills directory a–z](https://sfia-online.org/en/sfia-9/all-skills-a-z) * [sfia 9 generic attributes - directory](https://sfia-online.org/en/sfia-9/generic-attributes-a-z) * [sfia 9 documents](https://sfia-online.org/en/sfia-9/documentation) * [alternative layout of sfia 9 business skills and behavioural factors.](https://sfia-online.org/en/sfia-9/alternative-presentation-of-sfia-9-business-skills) * [moving to sfia 9](https://sfia-online.org/en/sfia-9/moving-to-sfia-9) * [sfia 9 supporters and contributors](https://sfia-online.org/en/sfia-9/supporters-and-contributors) * [recent changes - making sfia easier to consume](https://sfia-online.org/en/sfia-9/progress-monthly) * [sfia 9 release notes](https://sfia-online.org/en/sfia-9/sfia-9-release-notes) * [help and resources](https://sfia-online.org/en/tools-and-resources)- [x] * [resources home](https://sfia-online.org/en/tools-and-resources/resources-home) * [standard skills profiles](https://sfia-online.org/en/tools-and-resources/standard-industry-skills-profiles) * [about sfia views](https://sfia-online.org/en/tools-and-resources/sfia-views) * [using sfia](https://sfia-online.org/en/tools-and-resources/using-sfia) * [sfia for ...](https://sfia-online.org/en/tools-and-resources/sfia-for) * [get help to use sfia](https://sfia-online.org/en/tools-and-resources/get-help) * [sfia and bodies of knowledge](https://sfia-online.org/en/tools-and-resources/bodies-of-knowledge) * [sfia user stories](https://sfia-online.org/en/tools-and-resources/sfia-user-stories) * [sfia assessment and digital badges](https://sfia-online.org/en/tools-and-resources/sfia-digital-credentials) * [collaborations](https://sfia-online.org/en/tools-and-resources/collaborations) * [older versions of sfia](https://sfia-online.org/en/tools-and-resources/older-versions-of-sfia) * [sfia - a framework for cyber security skills](https://sfia-online.org/en/tools-and-resources/cybersecurity-skills-framework) * [company logos](https://sfia-online.org/en/tools-and-resources/company-logos) * [sfia - a framework for cloud-computing skills](https://sfia-online.org/en/tools-and-resources/cloud-skills-framework) * [sfia 9 - a framework for ai skills](https://sfia-online.org/en/tools-and-resources/ai-skills-framework) * [user forum](https://sfia-online.org/en/forum)- [x] * [user forum home](https://sfia-online.org/en/forum/user-forum-home) * [sfia fundamentals - in pictures](https://sfia-online.org/en/forum/sfia-fundamentals-how-sfia-works) * [sfia skills-based job analysis - evolving community practice](https://sfia-online.org/en/forum/sfia-skills-based-job-analysis) * [job architecture - evolving community practice](https://sfia-online.org/en/forum/job-architecture) * [behavioural frameworks](https://sfia-online.org/en/forum/behavioural-frameworks) * [learning and development catalogues](https://sfia-online.org/en/forum/learning-and-development-catalogues) * [mapping learning products to sfia - evolving community practice](https://sfia-online.org/en/forum/mapping-learning-products-to-sfia) * [70-20-10 - evolving community practice](https://sfia-online.org/en/forum/70-20-10) * [sfia 8 - illustrative skills profiles](https://sfia-online.org/en/forum/sfia-8-illustrative-skills-profiles) * [sfia assessment - sfia foundation guidance](https://sfia-online.org/en/forum/sfia-assessment) * [sfia user stories](https://sfia-online.org/en/forum/sfia-user-stories) * [user forum resources for download](https://sfia-online.org/en/forum/user-forum-resources-download) * [about the sfia user forum](https://sfia-online.org/en/forum/the-sfia-user-forum) * [sfia corporate user logo](https://sfia-online.org/en/forum/sfia-corporate-user-logo) * [sfia fundamentals - 10 minutes quiz](https://sfia-online.org/en/forum/sfia-fundamentals-quiz) * [visualising career paths with sfia](https://sfia-online.org/en/forum/viusalising-career-paths-with-sfia) * [news](https://sfia-online.org/en/news) * [log in / register](https://sfia-online.org/login) * [newsletter](https://sfia-online.org/@@signup "sign up here for our newsletter") search site search [advanced search…](https://sfia-online.org/en/@@search) 1. core software engineering competencies — english =============== * [log in / register](https://sfia-online.org/en/login "log in / register") * [newsletter](https://sfia-online.org/@@signup "newsletter") english * [english](https://sfia-online.org/@@multilingual-selector/15f2fbba6f9842d3a074ae55037f9422/en) * [deutsch](https://sfia-online.org/@@multilingual-selector/15f2fbba6f9842d3a074ae55037f9422/de) * [español](https://sfia-online.org/@@multilingual-selector/15f2fbba6f9842d3a074ae55037f9422/es) * [français](https://sfia-online.org/@@multilingual-selector/15f2fbba6f9842d3a074ae55037f9422/fr) * [italiano](https://sfia-online.org/@@multilingual-selector/15f2fbba6f9842d3a074ae55037f9422/it) * [nederlands](https://sfia-online.org/@@multilingual-selector/15f2fbba6f9842d3a074ae55037f9422/nl) * [polski](https://sfia-online.org/@@multilingual-selector/15f2fbba6f9842d3a074ae55037f9422/pl) * [português](https://sfia-online.org/@@multilingual-selector/15f2fbba6f9842d3a074ae55037f9422/pt) * [français (canada)](https://sfia-online.org/@@multilingual-selector/15f2fbba6f9842d3a074ae55037f9422/fr-ca) * [العربية](https://sfia-online.org/@@multilingual-selector/15f2fbba6f9842d3a074ae55037f9422/ar) * [中文](https://sfia-online.org/@@multilingual-selector/15f2fbba6f9842d3a074ae55037f9422/zh) * [日本語](https://sfia-online.org/@@multilingual-selector/15f2fbba6f9842d3a074ae55037f9422/ja) * [русский](https://sfia-online.org/@@multilingual-selector/15f2fbba6f9842d3a074ae55037f9422/ru) [](https://sfia-online.org/en "english") the global skills and competency framework for the digital world * [home](https://sfia-online.org/en) * [using sfia](https://sfia-online.org/en/about-sfia)- [x] * [about sfia](https://sfia-online.org/en/about-sfia/about-sfia-1) * [sfia and skills management](https://sfia-online.org/en/about-sfia/sfia-and-skills-management) * [how sfia works - levels of responsibility and skills](https://sfia-online.org/en/about-sfia/how-sfia-works) * [sfia levels of responsibility](https://sfia-online.org/en/about-sfia/sfia-levels-of-responsibility) * [sfia professional skills](https://sfia-online.org/en/about-sfia/sfia-professional-skills) * [why sfia skills are not defined at all 7 levels](https://sfia-online.org/en/about-sfia/why-sfia-skills-are-not-defined-at-all-7-levels) * [the context for sfia](https://sfia-online.org/en/about-sfia/the-context-for-sfia) * [get accredited](https://sfia-online.org/en/about-sfia/get-accredited) * [licensing sfia](https://sfia-online.org/en/about-sfia/licensing-sfia) * [sfia 8](https://sfia-online.org/en/sfia-8)- [x] * [sfia 8 home](https://sfia-online.org/en/sfia-8/sfia-8-home) * [levels of responsibility](https://sfia-online.org/en/sfia-8/responsibilities) * [behavioural factors](https://sfia-online.org/en/sfia-8/behavioural-factors-in-sfia) * [sfia 8 views](https://sfia-online.org/en/sfia-8/sfia-views) * [skills directory a–z](https://sfia-online.org/en/sfia-8/all-skills-a-z) * [sfia 8 documents](https://sfia-online.org/en/sfia-8/documentation) * [sfia 8 supporters and contributors](https://sfia-online.org/en/sfia-8/supporters-and-contributors) * [moving to sfia 8](https://sfia-online.org/en/sfia-8/moving-to-sfia-8) * [sfia 9](https://sfia-online.org/en/sfia-9)- [x] * [sfia 9 home](https://sfia-online.org/en/sfia-9/sfia-9-home) * [sfia 9 launch](https://sfia-online.org/en/sfia-9/sfia-9-launch) * [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities) * [sfia 9 views](https://sfia-online.org/en/sfia-9/sfia-views) * [sfia 9 skills directory a–z](https://sfia-online.org/en/sfia-9/all-skills-a-z) * [sfia 9 generic attributes - directory](https://sfia-online.org/en/sfia-9/generic-attributes-a-z) * [sfia 9 documents](https://sfia-online.org/en/sfia-9/documentation) * [alternative layout of sfia 9 business skills and behavioural factors.](https://sfia-online.org/en/sfia-9/alternative-presentation-of-sfia-9-business-skills) * [moving to sfia 9](https://sfia-online.org/en/sfia-9/moving-to-sfia-9) * [sfia 9 supporters and contributors](https://sfia-online.org/en/sfia-9/supporters-and-contributors) * [recent changes - making sfia easier to consume](https://sfia-online.org/en/sfia-9/progress-monthly) * [sfia 9 release notes](https://sfia-online.org/en/sfia-9/sfia-9-release-notes) * [help and resources](https://sfia-online.org/en/tools-and-resources)- [x] * [resources home](https://sfia-online.org/en/tools-and-resources/resources-home) * [standard skills profiles](https://sfia-online.org/en/tools-and-resources/standard-industry-skills-profiles) * [about sfia views](https://sfia-online.org/en/tools-and-resources/sfia-views) * [using sfia](https://sfia-online.org/en/tools-and-resources/using-sfia) * [sfia for ...](https://sfia-online.org/en/tools-and-resources/sfia-for) * [get help to use sfia](https://sfia-online.org/en/tools-and-resources/get-help) * [sfia and bodies of knowledge](https://sfia-online.org/en/tools-and-resources/bodies-of-knowledge) * [sfia user stories](https://sfia-online.org/en/tools-and-resources/sfia-user-stories) * [sfia assessment and digital badges](https://sfia-online.org/en/tools-and-resources/sfia-digital-credentials) * [collaborations](https://sfia-online.org/en/tools-and-resources/collaborations) * [older versions of sfia](https://sfia-online.org/en/tools-and-resources/older-versions-of-sfia) * [sfia - a framework for cyber security skills](https://sfia-online.org/en/tools-and-resources/cybersecurity-skills-framework) * [company logos](https://sfia-online.org/en/tools-and-resources/company-logos) * [sfia - a framework for cloud-computing skills](https://sfia-online.org/en/tools-and-resources/cloud-skills-framework) * [sfia 9 - a framework for ai skills](https://sfia-online.org/en/tools-and-resources/ai-skills-framework) * [user forum](https://sfia-online.org/en/forum)- [x] * [user forum home](https://sfia-online.org/en/forum/user-forum-home) * [sfia fundamentals - in pictures](https://sfia-online.org/en/forum/sfia-fundamentals-how-sfia-works) * [sfia skills-based job analysis - evolving community practice](https://sfia-online.org/en/forum/sfia-skills-based-job-analysis) * [job architecture - evolving community practice](https://sfia-online.org/en/forum/job-architecture) * [behavioural frameworks](https://sfia-online.org/en/forum/behavioural-frameworks) * [learning and development catalogues](https://sfia-online.org/en/forum/learning-and-development-catalogues) * [mapping learning products to sfia - evolving community practice](https://sfia-online.org/en/forum/mapping-learning-products-to-sfia) * [70-20-10 - evolving community practice](https://sfia-online.org/en/forum/70-20-10) * [sfia 8 - illustrative skills profiles](https://sfia-online.org/en/forum/sfia-8-illustrative-skills-profiles) * [sfia assessment - sfia foundation guidance](https://sfia-online.org/en/forum/sfia-assessment) * [sfia user stories](https://sfia-online.org/en/forum/sfia-user-stories) * [user forum resources for download](https://sfia-online.org/en/forum/user-forum-resources-download) * [about the sfia user forum](https://sfia-online.org/en/forum/the-sfia-user-forum) * [sfia corporate user logo](https://sfia-online.org/en/forum/sfia-corporate-user-logo) * [sfia fundamentals - 10 minutes quiz](https://sfia-online.org/en/forum/sfia-fundamentals-quiz) * [visualising career paths with sfia](https://sfia-online.org/en/forum/viusalising-career-paths-with-sfia) * [news](https://sfia-online.org/en/news) * [log in / register](https://sfia-online.org/login) * [newsletter](https://sfia-online.org/@@signup "sign up here for our newsletter") search site search [advanced search…](https://sfia-online.org/en/@@search) 1. core software engineering competencies core software engineering competencies https://sfia-online.org/en/sfia-9/sfia-views/software-engineering-competencies/core-software-engineering-competencies https://sfia-online.org/@@site-logo/sfialogo-outlines.svg #### sfia view:core software engineering competencies core software engineering competencies ====================================== none [requirements definition and management](https://sfia-online.org/en/sfia-9/skills/requirements-definition-and-management)reqm ----------------------------------------------------------------------------------------------------------------------------- managing requirements through the entire delivery and operational lifecycle
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[read more…](https://sfia-online.org/en/sfia-9/skills/financial-analysis) [cost management](https://sfia-online.org/en/sfia-9/skills/cost-management "skill") ----------------------------------------------------------------------------------- planning, controlling and analysing costs to enable the effective use of financial resources. | new level, small change | | | [cost management](https://sfia-online.org/en/sfia-9/skills/cost-management "skill") | comg | planning, controlling and analysing costs to enable the effective use of financial resources. [cost management](https://sfia-online.org/en/sfia-9/skills/cost-management)comg ------------------------------------------------------------------------------- planning, controlling and analysing costs to enable the effective use of financial resources
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* these views can provide a quick start approach to understanding and using sfia. * these views can provide a quick start approach to understanding and using sfia
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### knowledge applies broad business knowledge to enable strategic leadership and decision-making across various domains. ### knowledge applies broad business knowledge to enable strategic leadership and decision-making across various domains. ### knowledge applies strategic and broad-based knowledge to shape organisational strategy, anticipate future industry trends, and prepare the organisation to adapt and lead
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| new skill | | | [customer engagement and loyalty](https://sfia-online.org/en/sfia-9/skills/customer-engagement-and-loyalty "skill") | celo | developing and executing strategies to attract, engage and retain customers through targeted communications and loyalty initiatives. | new skill | | | [customer experience](https://sfia-online.org/en/sfia-9/skills/customer-experience "skill") | cexp | ensuring the delivery of high-quality interactions and experiences that meet customer expectations across all touchpoints and channels
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[change and transformation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/change-and-transformation) 6. [change and transformation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/change-and-transformation) 6. change and transformation change and transformation https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/change-and-transformation https://sfia-online.org/@@site-logo/sfialogo-outlines.svg #### sfia view:change and transformation change and transformation ========================= none [change implementation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/change-and-transformation/change-implementation) ----------------------------------------------------------------------------------------------------------------------------------------- none [change analysis](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/change-and-transformation/change-analysis) ----------------------------------------------------------------------------------------------------------------------------- none [change planning](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/change-and-transformation/change-planning) ----------------------------------------------------------------------------------------------------------------------------- none [sfia version 9](https://sfia-online.org/en/sfia-9) framework status:current standard #### [sfia 9](https://sfia-online.org/en/sfia-9) * [sfia 9 full framework view](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view) * [skills at a glance](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/?path=/glance) * [strategy and architecture](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/strategy-and-architecture) * [change and transformation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/change-and-transformation) * [skills at a glance](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/change-and-transformation/?path=/glance) * [change implementation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/change-and-transformation/change-implementation) * [change analysis](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/change-and-transformation/change-analysis) * [change planning](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/change-and-transformation/change-planning) * [development and implementation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/development-and-implementation) * [delivery and operation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/delivery-and-operation) * [people and skills](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/people-and-skills) * [relationships and engagement](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/relationships-and-engagement) ### links [skills directory a-z](https://sfia-online.org/en/sfia-9/all-skills-a-z) [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities) [sfia skills profiles](https://sfia-online.org/en/tools-and-resources/standard-industry-skills-profiles/sfia-8-skills-for-role-families-job-titles) [bodies of knowledge](https://sfia-online.org/en/tools-and-resources/bodies-of-knowledge/list-of-bodies-of-knowledge) ##### the sfia foundation the sfia foundation is a global not-for-profit organisation which oversees the production and use of the skills framework for the information age ##### support * [about us](https://sfia-online.org/en/about-us) * [contact us](https://sfia-online.org/en/contact-info) * [site map](https://sfia-online.org/en/sitemap) * [privacy](https://sfia-online.org/en/about-us/privacy) * [terms and conditions](https://sfia-online.org/en/assets/documents/accreditation-and-licensing/sfia_general_terms_2020.pdf) * [accessibility](https://sfia-online.org/accessibility-info) ##### follow us * [linkedin](https://www.linkedin.com/company/sfia-foundation) * [sfia user forum](https://www.linkedin.com/groups/1934300/) * [twitter](https://twitter.com/sfia_foundation) * [youtube](https://www.youtube.com/channel/uckv9e8z3jucb1xaawkkncpq/featured) * [slideshare](https://www.slideshare.net/sfiauser/) © copyright sfia foundation 2003-2025. [change and transformation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/change-and-transformation) 6. [change and transformation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/change-and-transformation) 6. [change and transformation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/change-and-transformation) 6. [change and transformation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/change-and-transformation) 6
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maximises the capabilities of applications for their role and evaluates and supports the use of new technologies and digital tools.selects appropriately from, and assesses the impact of change to applicable standards, methods, tools, applications and processes relevant to own specialism. * selects appropriately from, and assesses the impact of change to applicable standards, methods, tools, applications and processes relevant to own specialism
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[methods and tools](https://sfia-online.org/en/sfia-9/skills/methods-and-tools)metl ----------------------------------------------------------------------------------- leads the adoption, management and optimisation of methods and tools, ensuring effective use and alignment with organisational objectives. [methods and tools](https://sfia-online.org/en/sfia-9/skills/methods-and-tools)metl ----------------------------------------------------------------------------------- leads the adoption, management and optimisation of methods and tools, ensuring effective use and alignment with organisational objectives. | new level, guidance notes | | | [methods and tools](https://sfia-online.org/en/sfia-9/skills/methods-and-tools "skill") | metl | leads the adoption, management and optimisation of methods and tools, ensuring effective use and alignment with organisational objectives
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generic attributes, business skills and behavioural factors generic attributes, business skills and behavioural factors all levels 1-7 of the generic attributes and business skills/behavioural factors.https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours https://sfia-online.org/@@site-logo/sfialogo-outlines.svg generic attributes, business skills and behavioural factors =========================================================== all levels 1-7 of the generic attributes and business skills/behavioural factors. **version 8****version 9** generic attributes 5 5 behavioural factors 11 12 distribution of behavioural factors across all generic attributes,in business skills only behaviour factor only view glossary in business skills the [web pages](https://sfia-online.org/en/sfia-9/generic-attributes-a-z) for sfia 9 presents the business skills/behavioural factors using behavioural factor headings. sfia 9 generic attributes - directory sfia 9 generic attributes - directory the generic attributes of autonomy, influence, and complexity, along with the knowledge required and business skills/behavioural factors, collectively define the level of responsibility, detailing both the behaviours necessary for effectiveness and the specific knowledge needed at each level of responsibility.https://sfia-online.org/en/sfia-9/generic-attributes-a-z https://sfia-online.org/@@site-logo/sfialogo-outlines.svg sfia 9 generic attributes - directory ===================================== the generic attributes of autonomy, influence, and complexity, along with the knowledge required and business skills/behavioural factors, collectively define the level of responsibility, detailing both the behaviours necessary for effectiveness and the specific knowledge needed at each level of responsibility. [read more…](https://sfia-online.org/en/sfia-9/responsibilities/level-7) [generic attributes, business skills and behavioural factors](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours "folder") ------------------------------------------------------------------------------------------------------------------------------------------------------------------------ all levels 1-7 of the generic attributes and business skills/behavioural factors. [read more…](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours) [sfia 9 behavioural factors in sfia 8 business skills style](https://sfia-online.org/en/sfia-9/responsibilities/sfia-9-behavioural-factors-in-sfia-8-business-skills-style "folder") ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------ [read more…](https://sfia-online.org/en/sfia-9/responsibilities/sfia-9-behavioural-factors-in-sfia-8-business-skills-style) [sfia 9 alternative layout of behavioural factors pdf](https://sfia-online.org/en/sfia-9/responsibilities/sfia-9-alternative-presentation-of-behavioural-factors.pdf/view "file") --------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- [read more…](https://sfia-online.org/en/sfia-9/responsibilities/sfia-9-alternative-presentation-of-behavioural-factors.pdf/view) [sfia version 9](https://sfia-online.org/en/sfia-9) framework status:current standard [navigation](https://sfia-online.org/en/sitemap) * [sfia 9 home](https://sfia-online.org/sfiang/resolveuid/0220518c8c914eaa9152c22c7eb429e3) * [sfia 9 launch](https://sfia-online.org/en/sfia-9/sfia-9-launch) * [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities "this section outlines the generic attributes that characterise sfia’s seven levels of responsibility and accountability
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### feasibility assessment: level 2 **[level 2 - assist](https://sfia-online.org/en/sfia-9/responsibilities/level-2):** essence of the level: provides assistance to others, works under routine supervision, and uses their discretion to address routine problems. ### feasibility assessment: level 3 **[level 3 - apply](https://sfia-online.org/en/sfia-9/responsibilities/level-3):** essence of the level: performs varied tasks, sometimes complex and non-routine, using standard methods and procedures. ### feasibility assessment: level 4 **[level 4 - enable](https://sfia-online.org/en/sfia-9/responsibilities/level-4):** essence of the level: performs diverse complex activities, supports and guides others, delegates tasks when appropriate, works autonomously under general direction, and contributes expertise to deliver team objectives. ### feasibility assessment: level 5 **[level 5 - ensure, advise](https://sfia-online.org/en/sfia-9/responsibilities/level-5):** essence of the level: provides authoritative guidance in their field and works under broad direction. ### feasibility assessment: level 6 **[level 6 - initiate, influence](https://sfia-online.org/en/sfia-9/responsibilities/level-6):** essence of the level: has significant organisational influence, makes high-level decisions, shapes policies, demonstrates leadership, promotes organisational collaboration, and accepts accountability in key areas
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[data science](https://sfia-online.org/en/sfia-9/skills/data-science)dats ------------------------------------------------------------------------- applying mathematics, statistics, data mining and predictive modelling techniques to gain insights, predict behaviours and generate value from data. | guidance notes | | | [data science](https://sfia-online.org/en/sfia-9/skills/data-science "skill") | dats | applying mathematics, statistics, data mining and predictive modelling techniques to gain insights, predict behaviours and generate value from data
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sfia 9 full framework view — english =============== * [log in / register](https://sfia-online.org/en/login "log in / register") * [newsletter](https://sfia-online.org/@@signup "newsletter") english * [english](https://sfia-online.org/@@multilingual-selector/0cecf50e29264f2c91843839119a9d91/en?path=/glance) * [deutsch](https://sfia-online.org/@@multilingual-selector/0cecf50e29264f2c91843839119a9d91/de?path=/glance) * [español](https://sfia-online.org/@@multilingual-selector/0cecf50e29264f2c91843839119a9d91/es?path=/glance) * [français](https://sfia-online.org/@@multilingual-selector/0cecf50e29264f2c91843839119a9d91/fr?path=/glance) * [italiano](https://sfia-online.org/@@multilingual-selector/0cecf50e29264f2c91843839119a9d91/it?path=/glance) * [nederlands](https://sfia-online.org/@@multilingual-selector/0cecf50e29264f2c91843839119a9d91/nl?path=/glance) * [polski](https://sfia-online.org/@@multilingual-selector/0cecf50e29264f2c91843839119a9d91/pl?path=/glance) * [português](https://sfia-online.org/@@multilingual-selector/0cecf50e29264f2c91843839119a9d91/pt?path=/glance) * [français (canada)](https://sfia-online.org/@@multilingual-selector/0cecf50e29264f2c91843839119a9d91/fr-ca?path=/glance) * [العربية](https://sfia-online.org/@@multilingual-selector/0cecf50e29264f2c91843839119a9d91/ar?path=/glance) * [中文](https://sfia-online.org/@@multilingual-selector/0cecf50e29264f2c91843839119a9d91/zh?path=/glance) * [日本語](https://sfia-online.org/@@multilingual-selector/0cecf50e29264f2c91843839119a9d91/ja?path=/glance) * [русский](https://sfia-online.org/@@multilingual-selector/0cecf50e29264f2c91843839119a9d91/ru?path=/glance) [](https://sfia-online.org/en "english") the global skills and competency framework for the digital world * [home](https://sfia-online.org/en) * [using sfia](https://sfia-online.org/en/about-sfia)- [x] * [about sfia](https://sfia-online.org/en/about-sfia/about-sfia-1) * [sfia and skills management](https://sfia-online.org/en/about-sfia/sfia-and-skills-management) * [how sfia works - levels of responsibility and skills](https://sfia-online.org/en/about-sfia/how-sfia-works) * [sfia levels of responsibility](https://sfia-online.org/en/about-sfia/sfia-levels-of-responsibility) * [sfia professional skills](https://sfia-online.org/en/about-sfia/sfia-professional-skills) * [why sfia skills are not defined at all 7 levels](https://sfia-online.org/en/about-sfia/why-sfia-skills-are-not-defined-at-all-7-levels) * [the context for sfia](https://sfia-online.org/en/about-sfia/the-context-for-sfia) * [get accredited](https://sfia-online.org/en/about-sfia/get-accredited) * [licensing sfia](https://sfia-online.org/en/about-sfia/licensing-sfia) * [sfia 8](https://sfia-online.org/en/sfia-8)- [x] * [sfia 8 home](https://sfia-online.org/en/sfia-8/sfia-8-home) * [levels of responsibility](https://sfia-online.org/en/sfia-8/responsibilities) * [behavioural factors](https://sfia-online.org/en/sfia-8/behavioural-factors-in-sfia) * [sfia 8 views](https://sfia-online.org/en/sfia-8/sfia-views) * [skills directory a–z](https://sfia-online.org/en/sfia-8/all-skills-a-z) * [sfia 8 documents](https://sfia-online.org/en/sfia-8/documentation) * [sfia 8 supporters and contributors](https://sfia-online.org/en/sfia-8/supporters-and-contributors) * [moving to sfia 8](https://sfia-online.org/en/sfia-8/moving-to-sfia-8) * [sfia 9](https://sfia-online.org/en/sfia-9)- [x] * [sfia 9 home](https://sfia-online.org/en/sfia-9/sfia-9-home) * [sfia 9 launch](https://sfia-online.org/en/sfia-9/sfia-9-launch) * [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities) * [sfia 9 views](https://sfia-online.org/en/sfia-9/sfia-views) * [sfia 9 skills directory a–z](https://sfia-online.org/en/sfia-9/all-skills-a-z) * [sfia 9 generic attributes - directory](https://sfia-online.org/en/sfia-9/generic-attributes-a-z) * [sfia 9 documents](https://sfia-online.org/en/sfia-9/documentation) * [alternative layout of sfia 9 business skills and behavioural factors.](https://sfia-online.org/en/sfia-9/alternative-presentation-of-sfia-9-business-skills) * [moving to sfia 9](https://sfia-online.org/en/sfia-9/moving-to-sfia-9) * [sfia 9 supporters and contributors](https://sfia-online.org/en/sfia-9/supporters-and-contributors) * [recent changes - making sfia easier to consume](https://sfia-online.org/en/sfia-9/progress-monthly) * [sfia 9 release notes](https://sfia-online.org/en/sfia-9/sfia-9-release-notes) * [help and resources](https://sfia-online.org/en/tools-and-resources)- [x] * [resources home](https://sfia-online.org/en/tools-and-resources/resources-home) * [standard skills profiles](https://sfia-online.org/en/tools-and-resources/standard-industry-skills-profiles) * [about sfia views](https://sfia-online.org/en/tools-and-resources/sfia-views) * [using sfia](https://sfia-online.org/en/tools-and-resources/using-sfia) * [sfia for ...](https://sfia-online.org/en/tools-and-resources/sfia-for) * [get help to use sfia](https://sfia-online.org/en/tools-and-resources/get-help) * [sfia and bodies of knowledge](https://sfia-online.org/en/tools-and-resources/bodies-of-knowledge) * [sfia user stories](https://sfia-online.org/en/tools-and-resources/sfia-user-stories) * [sfia assessment and digital badges](https://sfia-online.org/en/tools-and-resources/sfia-digital-credentials) * [collaborations](https://sfia-online.org/en/tools-and-resources/collaborations) * [older versions of sfia](https://sfia-online.org/en/tools-and-resources/older-versions-of-sfia) * [sfia - a framework for cyber security skills](https://sfia-online.org/en/tools-and-resources/cybersecurity-skills-framework) * [company logos](https://sfia-online.org/en/tools-and-resources/company-logos) * [sfia - a framework for cloud-computing skills](https://sfia-online.org/en/tools-and-resources/cloud-skills-framework) * [sfia 9 - a framework for ai skills](https://sfia-online.org/en/tools-and-resources/ai-skills-framework) * [user forum](https://sfia-online.org/en/forum)- [x] * [user forum home](https://sfia-online.org/en/forum/user-forum-home) * [sfia fundamentals - in pictures](https://sfia-online.org/en/forum/sfia-fundamentals-how-sfia-works) * [sfia skills-based job analysis - evolving community practice](https://sfia-online.org/en/forum/sfia-skills-based-job-analysis) * [job architecture - evolving community practice](https://sfia-online.org/en/forum/job-architecture) * [behavioural frameworks](https://sfia-online.org/en/forum/behavioural-frameworks) * [learning and development catalogues](https://sfia-online.org/en/forum/learning-and-development-catalogues) * [mapping learning products to sfia - evolving community practice](https://sfia-online.org/en/forum/mapping-learning-products-to-sfia) * [70-20-10 - evolving community practice](https://sfia-online.org/en/forum/70-20-10) * [sfia 8 - illustrative skills profiles](https://sfia-online.org/en/forum/sfia-8-illustrative-skills-profiles) * [sfia assessment - sfia foundation guidance](https://sfia-online.org/en/forum/sfia-assessment) * [sfia user stories](https://sfia-online.org/en/forum/sfia-user-stories) * [user forum resources for download](https://sfia-online.org/en/forum/user-forum-resources-download) * [about the sfia user forum](https://sfia-online.org/en/forum/the-sfia-user-forum) * [sfia corporate user logo](https://sfia-online.org/en/forum/sfia-corporate-user-logo) * [sfia fundamentals - 10 minutes quiz](https://sfia-online.org/en/forum/sfia-fundamentals-quiz) * [visualising career paths with sfia](https://sfia-online.org/en/forum/viusalising-career-paths-with-sfia) * [news](https://sfia-online.org/en/news) * [log in / register](https://sfia-online.org/login) * [newsletter](https://sfia-online.org/@@signup "sign up here for our newsletter") search site search [advanced search…](https://sfia-online.org/en/@@search) 1. sfia 9 digital transformation view — english =============== * [log in / register](https://sfia-online.org/en/login "log in / register") * [newsletter](https://sfia-online.org/@@signup "newsletter") english * [english](https://sfia-online.org/@@multilingual-selector/ff7c36b6933a4dac8e79b8034724e0e9/en) * [deutsch](https://sfia-online.org/@@multilingual-selector/ff7c36b6933a4dac8e79b8034724e0e9/de) * [español](https://sfia-online.org/@@multilingual-selector/ff7c36b6933a4dac8e79b8034724e0e9/es) * [français](https://sfia-online.org/@@multilingual-selector/ff7c36b6933a4dac8e79b8034724e0e9/fr) * [italiano](https://sfia-online.org/@@multilingual-selector/ff7c36b6933a4dac8e79b8034724e0e9/it) * [nederlands](https://sfia-online.org/@@multilingual-selector/ff7c36b6933a4dac8e79b8034724e0e9/nl) * [polski](https://sfia-online.org/@@multilingual-selector/ff7c36b6933a4dac8e79b8034724e0e9/pl) * [português](https://sfia-online.org/@@multilingual-selector/ff7c36b6933a4dac8e79b8034724e0e9/pt) * [français (canada)](https://sfia-online.org/@@multilingual-selector/ff7c36b6933a4dac8e79b8034724e0e9/fr-ca) * [العربية](https://sfia-online.org/@@multilingual-selector/ff7c36b6933a4dac8e79b8034724e0e9/ar) * [中文](https://sfia-online.org/@@multilingual-selector/ff7c36b6933a4dac8e79b8034724e0e9/zh) * [日本語](https://sfia-online.org/@@multilingual-selector/ff7c36b6933a4dac8e79b8034724e0e9/ja) * [русский](https://sfia-online.org/@@multilingual-selector/ff7c36b6933a4dac8e79b8034724e0e9/ru) [](https://sfia-online.org/en "english") the global skills and competency framework for the digital world * [home](https://sfia-online.org/en) * [using sfia](https://sfia-online.org/en/about-sfia)- [x] * [about sfia](https://sfia-online.org/en/about-sfia/about-sfia-1) * [sfia and skills management](https://sfia-online.org/en/about-sfia/sfia-and-skills-management) * [how sfia works - levels of responsibility and skills](https://sfia-online.org/en/about-sfia/how-sfia-works) * [sfia levels of responsibility](https://sfia-online.org/en/about-sfia/sfia-levels-of-responsibility) * [sfia professional skills](https://sfia-online.org/en/about-sfia/sfia-professional-skills) * [why sfia skills are not defined at all 7 levels](https://sfia-online.org/en/about-sfia/why-sfia-skills-are-not-defined-at-all-7-levels) * [the context for sfia](https://sfia-online.org/en/about-sfia/the-context-for-sfia) * [get accredited](https://sfia-online.org/en/about-sfia/get-accredited) * [licensing sfia](https://sfia-online.org/en/about-sfia/licensing-sfia) * [sfia 8](https://sfia-online.org/en/sfia-8)- [x] * [sfia 8 home](https://sfia-online.org/en/sfia-8/sfia-8-home) * [levels of responsibility](https://sfia-online.org/en/sfia-8/responsibilities) * [behavioural factors](https://sfia-online.org/en/sfia-8/behavioural-factors-in-sfia) * [sfia 8 views](https://sfia-online.org/en/sfia-8/sfia-views) * [skills directory a–z](https://sfia-online.org/en/sfia-8/all-skills-a-z) * [sfia 8 documents](https://sfia-online.org/en/sfia-8/documentation) * [sfia 8 supporters and contributors](https://sfia-online.org/en/sfia-8/supporters-and-contributors) * [moving to sfia 8](https://sfia-online.org/en/sfia-8/moving-to-sfia-8) * [sfia 9](https://sfia-online.org/en/sfia-9)- [x] * [sfia 9 home](https://sfia-online.org/en/sfia-9/sfia-9-home) * [sfia 9 launch](https://sfia-online.org/en/sfia-9/sfia-9-launch) * [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities) * [sfia 9 views](https://sfia-online.org/en/sfia-9/sfia-views) * [sfia 9 skills directory a–z](https://sfia-online.org/en/sfia-9/all-skills-a-z) * [sfia 9 generic attributes - directory](https://sfia-online.org/en/sfia-9/generic-attributes-a-z) * [sfia 9 documents](https://sfia-online.org/en/sfia-9/documentation) * [alternative layout of sfia 9 business skills and behavioural factors.](https://sfia-online.org/en/sfia-9/alternative-presentation-of-sfia-9-business-skills) * [moving to sfia 9](https://sfia-online.org/en/sfia-9/moving-to-sfia-9) * [sfia 9 supporters and contributors](https://sfia-online.org/en/sfia-9/supporters-and-contributors) * [recent changes - making sfia easier to consume](https://sfia-online.org/en/sfia-9/progress-monthly) * [sfia 9 release notes](https://sfia-online.org/en/sfia-9/sfia-9-release-notes) * [help and resources](https://sfia-online.org/en/tools-and-resources)- [x] * [resources home](https://sfia-online.org/en/tools-and-resources/resources-home) * [standard skills profiles](https://sfia-online.org/en/tools-and-resources/standard-industry-skills-profiles) * [about sfia views](https://sfia-online.org/en/tools-and-resources/sfia-views) * [using sfia](https://sfia-online.org/en/tools-and-resources/using-sfia) * [sfia for ...](https://sfia-online.org/en/tools-and-resources/sfia-for) * [get help to use sfia](https://sfia-online.org/en/tools-and-resources/get-help) * [sfia and bodies of knowledge](https://sfia-online.org/en/tools-and-resources/bodies-of-knowledge) * [sfia user stories](https://sfia-online.org/en/tools-and-resources/sfia-user-stories) * [sfia assessment and digital badges](https://sfia-online.org/en/tools-and-resources/sfia-digital-credentials) * [collaborations](https://sfia-online.org/en/tools-and-resources/collaborations) * [older versions of sfia](https://sfia-online.org/en/tools-and-resources/older-versions-of-sfia) * [sfia - a framework for cyber security skills](https://sfia-online.org/en/tools-and-resources/cybersecurity-skills-framework) * [company logos](https://sfia-online.org/en/tools-and-resources/company-logos) * [sfia - a framework for cloud-computing skills](https://sfia-online.org/en/tools-and-resources/cloud-skills-framework) * [sfia 9 - a framework for ai skills](https://sfia-online.org/en/tools-and-resources/ai-skills-framework) * [user forum](https://sfia-online.org/en/forum)- [x] * [user forum home](https://sfia-online.org/en/forum/user-forum-home) * [sfia fundamentals - in pictures](https://sfia-online.org/en/forum/sfia-fundamentals-how-sfia-works) * [sfia skills-based job analysis - evolving community practice](https://sfia-online.org/en/forum/sfia-skills-based-job-analysis) * [job architecture - evolving community practice](https://sfia-online.org/en/forum/job-architecture) * [behavioural frameworks](https://sfia-online.org/en/forum/behavioural-frameworks) * [learning and development catalogues](https://sfia-online.org/en/forum/learning-and-development-catalogues) * [mapping learning products to sfia - evolving community practice](https://sfia-online.org/en/forum/mapping-learning-products-to-sfia) * [70-20-10 - evolving community practice](https://sfia-online.org/en/forum/70-20-10) * [sfia 8 - illustrative skills profiles](https://sfia-online.org/en/forum/sfia-8-illustrative-skills-profiles) * [sfia assessment - sfia foundation guidance](https://sfia-online.org/en/forum/sfia-assessment) * [sfia user stories](https://sfia-online.org/en/forum/sfia-user-stories) * [user forum resources for download](https://sfia-online.org/en/forum/user-forum-resources-download) * [about the sfia user forum](https://sfia-online.org/en/forum/the-sfia-user-forum) * [sfia corporate user logo](https://sfia-online.org/en/forum/sfia-corporate-user-logo) * [sfia fundamentals - 10 minutes quiz](https://sfia-online.org/en/forum/sfia-fundamentals-quiz) * [visualising career paths with sfia](https://sfia-online.org/en/forum/viusalising-career-paths-with-sfia) * [news](https://sfia-online.org/en/news) * [log in / register](https://sfia-online.org/login) * [newsletter](https://sfia-online.org/@@signup "sign up here for our newsletter") search site search [advanced search…](https://sfia-online.org/en/@@search) 1. sfia 9 views — english =============== * [log in / register](https://sfia-online.org/en/login "log in / register") * [newsletter](https://sfia-online.org/@@signup "newsletter") english * [english](https://sfia-online.org/@@multilingual-selector/1353caa781c848cb8ae9855398c4d63d/en) * [deutsch](https://sfia-online.org/@@multilingual-selector/1353caa781c848cb8ae9855398c4d63d/de) * [español](https://sfia-online.org/@@multilingual-selector/1353caa781c848cb8ae9855398c4d63d/es) * [français](https://sfia-online.org/@@multilingual-selector/1353caa781c848cb8ae9855398c4d63d/fr) * [italiano](https://sfia-online.org/@@multilingual-selector/1353caa781c848cb8ae9855398c4d63d/it) * [nederlands](https://sfia-online.org/@@multilingual-selector/1353caa781c848cb8ae9855398c4d63d/nl) * [polski](https://sfia-online.org/@@multilingual-selector/1353caa781c848cb8ae9855398c4d63d/pl) * [português](https://sfia-online.org/@@multilingual-selector/1353caa781c848cb8ae9855398c4d63d/pt) * [français (canada)](https://sfia-online.org/@@multilingual-selector/1353caa781c848cb8ae9855398c4d63d/fr-ca) * [العربية](https://sfia-online.org/@@multilingual-selector/1353caa781c848cb8ae9855398c4d63d/ar) * [中文](https://sfia-online.org/@@multilingual-selector/1353caa781c848cb8ae9855398c4d63d/zh) * [日本語](https://sfia-online.org/@@multilingual-selector/1353caa781c848cb8ae9855398c4d63d/ja) * [русский](https://sfia-online.org/@@multilingual-selector/1353caa781c848cb8ae9855398c4d63d/ru) [](https://sfia-online.org/en "english") the global skills and competency framework for the digital world * [home](https://sfia-online.org/en) * [using sfia](https://sfia-online.org/en/about-sfia)- [x] * [about sfia](https://sfia-online.org/en/about-sfia/about-sfia-1) * [sfia and skills management](https://sfia-online.org/en/about-sfia/sfia-and-skills-management) * [how sfia works - levels of responsibility and skills](https://sfia-online.org/en/about-sfia/how-sfia-works) * [sfia levels of responsibility](https://sfia-online.org/en/about-sfia/sfia-levels-of-responsibility) * [sfia professional skills](https://sfia-online.org/en/about-sfia/sfia-professional-skills) * [why sfia skills are not defined at all 7 levels](https://sfia-online.org/en/about-sfia/why-sfia-skills-are-not-defined-at-all-7-levels) * [the context for sfia](https://sfia-online.org/en/about-sfia/the-context-for-sfia) * [get accredited](https://sfia-online.org/en/about-sfia/get-accredited) * [licensing sfia](https://sfia-online.org/en/about-sfia/licensing-sfia) * [sfia 8](https://sfia-online.org/en/sfia-8)- [x] * [sfia 8 home](https://sfia-online.org/en/sfia-8/sfia-8-home) * [levels of responsibility](https://sfia-online.org/en/sfia-8/responsibilities) * [behavioural factors](https://sfia-online.org/en/sfia-8/behavioural-factors-in-sfia) * [sfia 8 views](https://sfia-online.org/en/sfia-8/sfia-views) * [skills directory a–z](https://sfia-online.org/en/sfia-8/all-skills-a-z) * [sfia 8 documents](https://sfia-online.org/en/sfia-8/documentation) * [sfia 8 supporters and contributors](https://sfia-online.org/en/sfia-8/supporters-and-contributors) * [moving to sfia 8](https://sfia-online.org/en/sfia-8/moving-to-sfia-8) * [sfia 9](https://sfia-online.org/en/sfia-9)- [x] * [sfia 9 home](https://sfia-online.org/en/sfia-9/sfia-9-home) * [sfia 9 launch](https://sfia-online.org/en/sfia-9/sfia-9-launch) * [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities) * [sfia 9 views](https://sfia-online.org/en/sfia-9/sfia-views) * [sfia 9 skills directory a–z](https://sfia-online.org/en/sfia-9/all-skills-a-z) * [sfia 9 generic attributes - directory](https://sfia-online.org/en/sfia-9/generic-attributes-a-z) * [sfia 9 documents](https://sfia-online.org/en/sfia-9/documentation) * [alternative layout of sfia 9 business skills and behavioural factors.](https://sfia-online.org/en/sfia-9/alternative-presentation-of-sfia-9-business-skills) * [moving to sfia 9](https://sfia-online.org/en/sfia-9/moving-to-sfia-9) * [sfia 9 supporters and contributors](https://sfia-online.org/en/sfia-9/supporters-and-contributors) * [recent changes - making sfia easier to consume](https://sfia-online.org/en/sfia-9/progress-monthly) * [sfia 9 release notes](https://sfia-online.org/en/sfia-9/sfia-9-release-notes) * [help and resources](https://sfia-online.org/en/tools-and-resources)- [x] * [resources home](https://sfia-online.org/en/tools-and-resources/resources-home) * [standard skills profiles](https://sfia-online.org/en/tools-and-resources/standard-industry-skills-profiles) * [about sfia views](https://sfia-online.org/en/tools-and-resources/sfia-views) * [using sfia](https://sfia-online.org/en/tools-and-resources/using-sfia) * [sfia for ...](https://sfia-online.org/en/tools-and-resources/sfia-for) * [get help to use sfia](https://sfia-online.org/en/tools-and-resources/get-help) * [sfia and bodies of knowledge](https://sfia-online.org/en/tools-and-resources/bodies-of-knowledge) * [sfia user stories](https://sfia-online.org/en/tools-and-resources/sfia-user-stories) * [sfia assessment and digital badges](https://sfia-online.org/en/tools-and-resources/sfia-digital-credentials) * [collaborations](https://sfia-online.org/en/tools-and-resources/collaborations) * [older versions of sfia](https://sfia-online.org/en/tools-and-resources/older-versions-of-sfia) * [sfia - a framework for cyber security skills](https://sfia-online.org/en/tools-and-resources/cybersecurity-skills-framework) * [company logos](https://sfia-online.org/en/tools-and-resources/company-logos) * [sfia - a framework for cloud-computing skills](https://sfia-online.org/en/tools-and-resources/cloud-skills-framework) * [sfia 9 - a framework for ai skills](https://sfia-online.org/en/tools-and-resources/ai-skills-framework) * [user forum](https://sfia-online.org/en/forum)- [x] * [user forum home](https://sfia-online.org/en/forum/user-forum-home) * [sfia fundamentals - in pictures](https://sfia-online.org/en/forum/sfia-fundamentals-how-sfia-works) * [sfia skills-based job analysis - evolving community practice](https://sfia-online.org/en/forum/sfia-skills-based-job-analysis) * [job architecture - evolving community practice](https://sfia-online.org/en/forum/job-architecture) * [behavioural frameworks](https://sfia-online.org/en/forum/behavioural-frameworks) * [learning and development catalogues](https://sfia-online.org/en/forum/learning-and-development-catalogues) * [mapping learning products to sfia - evolving community practice](https://sfia-online.org/en/forum/mapping-learning-products-to-sfia) * [70-20-10 - evolving community practice](https://sfia-online.org/en/forum/70-20-10) * [sfia 8 - illustrative skills profiles](https://sfia-online.org/en/forum/sfia-8-illustrative-skills-profiles) * [sfia assessment - sfia foundation guidance](https://sfia-online.org/en/forum/sfia-assessment) * [sfia user stories](https://sfia-online.org/en/forum/sfia-user-stories) * [user forum resources for download](https://sfia-online.org/en/forum/user-forum-resources-download) * [about the sfia user forum](https://sfia-online.org/en/forum/the-sfia-user-forum) * [sfia corporate user logo](https://sfia-online.org/en/forum/sfia-corporate-user-logo) * [sfia fundamentals - 10 minutes quiz](https://sfia-online.org/en/forum/sfia-fundamentals-quiz) * [visualising career paths with sfia](https://sfia-online.org/en/forum/viusalising-career-paths-with-sfia) * [news](https://sfia-online.org/en/news) * [log in / register](https://sfia-online.org/login) * [newsletter](https://sfia-online.org/@@signup "sign up here for our newsletter") search site search [advanced search…](https://sfia-online.org/en/@@search) 1. sfia 9 documents — english =============== * [log in / register](https://sfia-online.org/en/login "log in / register") * [newsletter](https://sfia-online.org/@@signup "newsletter") english * [english](https://sfia-online.org/@@multilingual-selector/294f0a1bf4d542b194b30cc99c6e7b99/en) * [deutsch](https://sfia-online.org/@@multilingual-selector/294f0a1bf4d542b194b30cc99c6e7b99/de) * [español](https://sfia-online.org/@@multilingual-selector/294f0a1bf4d542b194b30cc99c6e7b99/es) * [français](https://sfia-online.org/@@multilingual-selector/294f0a1bf4d542b194b30cc99c6e7b99/fr) * [italiano](https://sfia-online.org/@@multilingual-selector/294f0a1bf4d542b194b30cc99c6e7b99/it) * [nederlands](https://sfia-online.org/@@multilingual-selector/294f0a1bf4d542b194b30cc99c6e7b99/nl) * [polski](https://sfia-online.org/@@multilingual-selector/294f0a1bf4d542b194b30cc99c6e7b99/pl) * [português](https://sfia-online.org/@@multilingual-selector/294f0a1bf4d542b194b30cc99c6e7b99/pt) * [français (canada)](https://sfia-online.org/@@multilingual-selector/294f0a1bf4d542b194b30cc99c6e7b99/fr-ca) * [العربية](https://sfia-online.org/@@multilingual-selector/294f0a1bf4d542b194b30cc99c6e7b99/ar) * [中文](https://sfia-online.org/@@multilingual-selector/294f0a1bf4d542b194b30cc99c6e7b99/zh) * [日本語](https://sfia-online.org/@@multilingual-selector/294f0a1bf4d542b194b30cc99c6e7b99/ja) * [русский](https://sfia-online.org/@@multilingual-selector/294f0a1bf4d542b194b30cc99c6e7b99/ru) [](https://sfia-online.org/en "english") the global skills and competency framework for the digital world * [home](https://sfia-online.org/en) * [using sfia](https://sfia-online.org/en/about-sfia)- [x] * [about sfia](https://sfia-online.org/en/about-sfia/about-sfia-1) * [sfia and skills management](https://sfia-online.org/en/about-sfia/sfia-and-skills-management) * [how sfia works - levels of responsibility and skills](https://sfia-online.org/en/about-sfia/how-sfia-works) * [sfia levels of responsibility](https://sfia-online.org/en/about-sfia/sfia-levels-of-responsibility) * [sfia professional skills](https://sfia-online.org/en/about-sfia/sfia-professional-skills) * [why sfia skills are not defined at all 7 levels](https://sfia-online.org/en/about-sfia/why-sfia-skills-are-not-defined-at-all-7-levels) * [the context for sfia](https://sfia-online.org/en/about-sfia/the-context-for-sfia) * [get accredited](https://sfia-online.org/en/about-sfia/get-accredited) * [licensing sfia](https://sfia-online.org/en/about-sfia/licensing-sfia) * [sfia 8](https://sfia-online.org/en/sfia-8)- [x] * [sfia 8 home](https://sfia-online.org/en/sfia-8/sfia-8-home) * [levels of responsibility](https://sfia-online.org/en/sfia-8/responsibilities) * [behavioural factors](https://sfia-online.org/en/sfia-8/behavioural-factors-in-sfia) * [sfia 8 views](https://sfia-online.org/en/sfia-8/sfia-views) * [skills directory a–z](https://sfia-online.org/en/sfia-8/all-skills-a-z) * [sfia 8 documents](https://sfia-online.org/en/sfia-8/documentation) * [sfia 8 supporters and contributors](https://sfia-online.org/en/sfia-8/supporters-and-contributors) * [moving to sfia 8](https://sfia-online.org/en/sfia-8/moving-to-sfia-8) * [sfia 9](https://sfia-online.org/en/sfia-9)- [x] * [sfia 9 home](https://sfia-online.org/en/sfia-9/sfia-9-home) * [sfia 9 launch](https://sfia-online.org/en/sfia-9/sfia-9-launch) * [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities) * [sfia 9 views](https://sfia-online.org/en/sfia-9/sfia-views) * [sfia 9 skills directory a–z](https://sfia-online.org/en/sfia-9/all-skills-a-z) * [sfia 9 generic attributes - directory](https://sfia-online.org/en/sfia-9/generic-attributes-a-z) * [sfia 9 documents](https://sfia-online.org/en/sfia-9/documentation) * [alternative layout of sfia 9 business skills and behavioural factors.](https://sfia-online.org/en/sfia-9/alternative-presentation-of-sfia-9-business-skills) * [moving to sfia 9](https://sfia-online.org/en/sfia-9/moving-to-sfia-9) * [sfia 9 supporters and contributors](https://sfia-online.org/en/sfia-9/supporters-and-contributors) * [recent changes - making sfia easier to consume](https://sfia-online.org/en/sfia-9/progress-monthly) * [sfia 9 release notes](https://sfia-online.org/en/sfia-9/sfia-9-release-notes) * [help and resources](https://sfia-online.org/en/tools-and-resources)- [x] * [resources home](https://sfia-online.org/en/tools-and-resources/resources-home) * [standard skills profiles](https://sfia-online.org/en/tools-and-resources/standard-industry-skills-profiles) * [about sfia views](https://sfia-online.org/en/tools-and-resources/sfia-views) * [using sfia](https://sfia-online.org/en/tools-and-resources/using-sfia) * [sfia for ...](https://sfia-online.org/en/tools-and-resources/sfia-for) * [get help to use sfia](https://sfia-online.org/en/tools-and-resources/get-help) * [sfia and bodies of knowledge](https://sfia-online.org/en/tools-and-resources/bodies-of-knowledge) * [sfia user stories](https://sfia-online.org/en/tools-and-resources/sfia-user-stories) * [sfia assessment and digital badges](https://sfia-online.org/en/tools-and-resources/sfia-digital-credentials) * [collaborations](https://sfia-online.org/en/tools-and-resources/collaborations) * [older versions of sfia](https://sfia-online.org/en/tools-and-resources/older-versions-of-sfia) * [sfia - a framework for cyber security skills](https://sfia-online.org/en/tools-and-resources/cybersecurity-skills-framework) * [company logos](https://sfia-online.org/en/tools-and-resources/company-logos) * [sfia - a framework for cloud-computing skills](https://sfia-online.org/en/tools-and-resources/cloud-skills-framework) * [sfia 9 - a framework for ai skills](https://sfia-online.org/en/tools-and-resources/ai-skills-framework) * [user forum](https://sfia-online.org/en/forum)- [x] * [user forum home](https://sfia-online.org/en/forum/user-forum-home) * [sfia fundamentals - in pictures](https://sfia-online.org/en/forum/sfia-fundamentals-how-sfia-works) * [sfia skills-based job analysis - evolving community practice](https://sfia-online.org/en/forum/sfia-skills-based-job-analysis) * [job architecture - evolving community practice](https://sfia-online.org/en/forum/job-architecture) * [behavioural frameworks](https://sfia-online.org/en/forum/behavioural-frameworks) * [learning and development catalogues](https://sfia-online.org/en/forum/learning-and-development-catalogues) * [mapping learning products to sfia - evolving community practice](https://sfia-online.org/en/forum/mapping-learning-products-to-sfia) * [70-20-10 - evolving community practice](https://sfia-online.org/en/forum/70-20-10) * [sfia 8 - illustrative skills profiles](https://sfia-online.org/en/forum/sfia-8-illustrative-skills-profiles) * [sfia assessment - sfia foundation guidance](https://sfia-online.org/en/forum/sfia-assessment) * [sfia user stories](https://sfia-online.org/en/forum/sfia-user-stories) * [user forum resources for download](https://sfia-online.org/en/forum/user-forum-resources-download) * [about the sfia user forum](https://sfia-online.org/en/forum/the-sfia-user-forum) * [sfia corporate user logo](https://sfia-online.org/en/forum/sfia-corporate-user-logo) * [sfia fundamentals - 10 minutes quiz](https://sfia-online.org/en/forum/sfia-fundamentals-quiz) * [visualising career paths with sfia](https://sfia-online.org/en/forum/viusalising-career-paths-with-sfia) * [news](https://sfia-online.org/en/news) * [log in / register](https://sfia-online.org/login) * [newsletter](https://sfia-online.org/@@signup "sign up here for our newsletter") search site search [advanced search…](https://sfia-online.org/en/@@search) 1. sfia 9 devops view — english =============== * [log in / register](https://sfia-online.org/en/login "log in / register") * [newsletter](https://sfia-online.org/@@signup "newsletter") english * [english](https://sfia-online.org/@@multilingual-selector/4dd46504fc0745e397ddb0aa6e8bf133/en) * [deutsch](https://sfia-online.org/@@multilingual-selector/4dd46504fc0745e397ddb0aa6e8bf133/de) * [español](https://sfia-online.org/@@multilingual-selector/4dd46504fc0745e397ddb0aa6e8bf133/es) * [français](https://sfia-online.org/@@multilingual-selector/4dd46504fc0745e397ddb0aa6e8bf133/fr) * [italiano](https://sfia-online.org/@@multilingual-selector/4dd46504fc0745e397ddb0aa6e8bf133/it) * [nederlands](https://sfia-online.org/@@multilingual-selector/4dd46504fc0745e397ddb0aa6e8bf133/nl) * [polski](https://sfia-online.org/@@multilingual-selector/4dd46504fc0745e397ddb0aa6e8bf133/pl) * [português](https://sfia-online.org/@@multilingual-selector/4dd46504fc0745e397ddb0aa6e8bf133/pt) * [français (canada)](https://sfia-online.org/@@multilingual-selector/4dd46504fc0745e397ddb0aa6e8bf133/fr-ca) * [العربية](https://sfia-online.org/@@multilingual-selector/4dd46504fc0745e397ddb0aa6e8bf133/ar) * [中文](https://sfia-online.org/@@multilingual-selector/4dd46504fc0745e397ddb0aa6e8bf133/zh) * [日本語](https://sfia-online.org/@@multilingual-selector/4dd46504fc0745e397ddb0aa6e8bf133/ja) * [русский](https://sfia-online.org/@@multilingual-selector/4dd46504fc0745e397ddb0aa6e8bf133/ru) [](https://sfia-online.org/en "english") the global skills and competency framework for the digital world * [home](https://sfia-online.org/en) * [using sfia](https://sfia-online.org/en/about-sfia)- [x] * [about sfia](https://sfia-online.org/en/about-sfia/about-sfia-1) * [sfia and skills management](https://sfia-online.org/en/about-sfia/sfia-and-skills-management) * [how sfia works - levels of responsibility and skills](https://sfia-online.org/en/about-sfia/how-sfia-works) * [sfia levels of responsibility](https://sfia-online.org/en/about-sfia/sfia-levels-of-responsibility) * [sfia professional skills](https://sfia-online.org/en/about-sfia/sfia-professional-skills) * [why sfia skills are not defined at all 7 levels](https://sfia-online.org/en/about-sfia/why-sfia-skills-are-not-defined-at-all-7-levels) * [the context for sfia](https://sfia-online.org/en/about-sfia/the-context-for-sfia) * [get accredited](https://sfia-online.org/en/about-sfia/get-accredited) * [licensing sfia](https://sfia-online.org/en/about-sfia/licensing-sfia) * [sfia 8](https://sfia-online.org/en/sfia-8)- [x] * [sfia 8 home](https://sfia-online.org/en/sfia-8/sfia-8-home) * [levels of responsibility](https://sfia-online.org/en/sfia-8/responsibilities) * [behavioural factors](https://sfia-online.org/en/sfia-8/behavioural-factors-in-sfia) * [sfia 8 views](https://sfia-online.org/en/sfia-8/sfia-views) * [skills directory a–z](https://sfia-online.org/en/sfia-8/all-skills-a-z) * [sfia 8 documents](https://sfia-online.org/en/sfia-8/documentation) * [sfia 8 supporters and contributors](https://sfia-online.org/en/sfia-8/supporters-and-contributors) * [moving to sfia 8](https://sfia-online.org/en/sfia-8/moving-to-sfia-8) * [sfia 9](https://sfia-online.org/en/sfia-9)- [x] * [sfia 9 home](https://sfia-online.org/en/sfia-9/sfia-9-home) * [sfia 9 launch](https://sfia-online.org/en/sfia-9/sfia-9-launch) * [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities) * [sfia 9 views](https://sfia-online.org/en/sfia-9/sfia-views) * [sfia 9 skills directory a–z](https://sfia-online.org/en/sfia-9/all-skills-a-z) * [sfia 9 generic attributes - directory](https://sfia-online.org/en/sfia-9/generic-attributes-a-z) * [sfia 9 documents](https://sfia-online.org/en/sfia-9/documentation) * [alternative layout of sfia 9 business skills and behavioural factors.](https://sfia-online.org/en/sfia-9/alternative-presentation-of-sfia-9-business-skills) * [moving to sfia 9](https://sfia-online.org/en/sfia-9/moving-to-sfia-9) * [sfia 9 supporters and contributors](https://sfia-online.org/en/sfia-9/supporters-and-contributors) * [recent changes - making sfia easier to consume](https://sfia-online.org/en/sfia-9/progress-monthly) * [sfia 9 release notes](https://sfia-online.org/en/sfia-9/sfia-9-release-notes) * [help and resources](https://sfia-online.org/en/tools-and-resources)- [x] * [resources home](https://sfia-online.org/en/tools-and-resources/resources-home) * [standard skills profiles](https://sfia-online.org/en/tools-and-resources/standard-industry-skills-profiles) * [about sfia views](https://sfia-online.org/en/tools-and-resources/sfia-views) * [using sfia](https://sfia-online.org/en/tools-and-resources/using-sfia) * [sfia for ...](https://sfia-online.org/en/tools-and-resources/sfia-for) * [get help to use sfia](https://sfia-online.org/en/tools-and-resources/get-help) * [sfia and bodies of knowledge](https://sfia-online.org/en/tools-and-resources/bodies-of-knowledge) * [sfia user stories](https://sfia-online.org/en/tools-and-resources/sfia-user-stories) * [sfia assessment and digital badges](https://sfia-online.org/en/tools-and-resources/sfia-digital-credentials) * [collaborations](https://sfia-online.org/en/tools-and-resources/collaborations) * [older versions of sfia](https://sfia-online.org/en/tools-and-resources/older-versions-of-sfia) * [sfia - a framework for cyber security skills](https://sfia-online.org/en/tools-and-resources/cybersecurity-skills-framework) * [company logos](https://sfia-online.org/en/tools-and-resources/company-logos) * [sfia - a framework for cloud-computing skills](https://sfia-online.org/en/tools-and-resources/cloud-skills-framework) * [sfia 9 - a framework for ai skills](https://sfia-online.org/en/tools-and-resources/ai-skills-framework) * [user forum](https://sfia-online.org/en/forum)- [x] * [user forum home](https://sfia-online.org/en/forum/user-forum-home) * [sfia fundamentals - in pictures](https://sfia-online.org/en/forum/sfia-fundamentals-how-sfia-works) * [sfia skills-based job analysis - evolving community practice](https://sfia-online.org/en/forum/sfia-skills-based-job-analysis) * [job architecture - evolving community practice](https://sfia-online.org/en/forum/job-architecture) * [behavioural frameworks](https://sfia-online.org/en/forum/behavioural-frameworks) * [learning and development catalogues](https://sfia-online.org/en/forum/learning-and-development-catalogues) * [mapping learning products to sfia - evolving community practice](https://sfia-online.org/en/forum/mapping-learning-products-to-sfia) * [70-20-10 - evolving community practice](https://sfia-online.org/en/forum/70-20-10) * [sfia 8 - illustrative skills profiles](https://sfia-online.org/en/forum/sfia-8-illustrative-skills-profiles) * [sfia assessment - sfia foundation guidance](https://sfia-online.org/en/forum/sfia-assessment) * [sfia user stories](https://sfia-online.org/en/forum/sfia-user-stories) * [user forum resources for download](https://sfia-online.org/en/forum/user-forum-resources-download) * [about the sfia user forum](https://sfia-online.org/en/forum/the-sfia-user-forum) * [sfia corporate user logo](https://sfia-online.org/en/forum/sfia-corporate-user-logo) * [sfia fundamentals - 10 minutes quiz](https://sfia-online.org/en/forum/sfia-fundamentals-quiz) * [visualising career paths with sfia](https://sfia-online.org/en/forum/viusalising-career-paths-with-sfia) * [news](https://sfia-online.org/en/news) * [log in / register](https://sfia-online.org/login) * [newsletter](https://sfia-online.org/@@signup "sign up here for our newsletter") search site search [advanced search…](https://sfia-online.org/en/@@search) 1. sfia 9 views — english =============== * [log in / register](https://sfia-online.org/en/login "log in / register") * [newsletter](https://sfia-online.org/@@signup "newsletter") english * [english](https://sfia-online.org/@@multilingual-selector/1353caa781c848cb8ae9855398c4d63d/en) * [deutsch](https://sfia-online.org/@@multilingual-selector/1353caa781c848cb8ae9855398c4d63d/de) * [español](https://sfia-online.org/@@multilingual-selector/1353caa781c848cb8ae9855398c4d63d/es) * [français](https://sfia-online.org/@@multilingual-selector/1353caa781c848cb8ae9855398c4d63d/fr) * [italiano](https://sfia-online.org/@@multilingual-selector/1353caa781c848cb8ae9855398c4d63d/it) * [nederlands](https://sfia-online.org/@@multilingual-selector/1353caa781c848cb8ae9855398c4d63d/nl) * [polski](https://sfia-online.org/@@multilingual-selector/1353caa781c848cb8ae9855398c4d63d/pl) * [português](https://sfia-online.org/@@multilingual-selector/1353caa781c848cb8ae9855398c4d63d/pt) * [français (canada)](https://sfia-online.org/@@multilingual-selector/1353caa781c848cb8ae9855398c4d63d/fr-ca) * [العربية](https://sfia-online.org/@@multilingual-selector/1353caa781c848cb8ae9855398c4d63d/ar) * [中文](https://sfia-online.org/@@multilingual-selector/1353caa781c848cb8ae9855398c4d63d/zh) * [日本語](https://sfia-online.org/@@multilingual-selector/1353caa781c848cb8ae9855398c4d63d/ja) * [русский](https://sfia-online.org/@@multilingual-selector/1353caa781c848cb8ae9855398c4d63d/ru) [](https://sfia-online.org/en "english") the global skills and competency framework for the digital world * [home](https://sfia-online.org/en) * [using sfia](https://sfia-online.org/en/about-sfia)- [x] * [about sfia](https://sfia-online.org/en/about-sfia/about-sfia-1) * [sfia and skills management](https://sfia-online.org/en/about-sfia/sfia-and-skills-management) * [how sfia works - levels of responsibility and skills](https://sfia-online.org/en/about-sfia/how-sfia-works) * [sfia levels of responsibility](https://sfia-online.org/en/about-sfia/sfia-levels-of-responsibility) * [sfia professional skills](https://sfia-online.org/en/about-sfia/sfia-professional-skills) * [why sfia skills are not defined at all 7 levels](https://sfia-online.org/en/about-sfia/why-sfia-skills-are-not-defined-at-all-7-levels) * [the context for sfia](https://sfia-online.org/en/about-sfia/the-context-for-sfia) * [get accredited](https://sfia-online.org/en/about-sfia/get-accredited) * [licensing sfia](https://sfia-online.org/en/about-sfia/licensing-sfia) * [sfia 8](https://sfia-online.org/en/sfia-8)- [x] * [sfia 8 home](https://sfia-online.org/en/sfia-8/sfia-8-home) * [levels of responsibility](https://sfia-online.org/en/sfia-8/responsibilities) * [behavioural factors](https://sfia-online.org/en/sfia-8/behavioural-factors-in-sfia) * [sfia 8 views](https://sfia-online.org/en/sfia-8/sfia-views) * [skills directory a–z](https://sfia-online.org/en/sfia-8/all-skills-a-z) * [sfia 8 documents](https://sfia-online.org/en/sfia-8/documentation) * [sfia 8 supporters and contributors](https://sfia-online.org/en/sfia-8/supporters-and-contributors) * [moving to sfia 8](https://sfia-online.org/en/sfia-8/moving-to-sfia-8) * [sfia 9](https://sfia-online.org/en/sfia-9)- [x] * [sfia 9 home](https://sfia-online.org/en/sfia-9/sfia-9-home) * [sfia 9 launch](https://sfia-online.org/en/sfia-9/sfia-9-launch) * [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities) * [sfia 9 views](https://sfia-online.org/en/sfia-9/sfia-views) * [sfia 9 skills directory a–z](https://sfia-online.org/en/sfia-9/all-skills-a-z) * [sfia 9 generic attributes - directory](https://sfia-online.org/en/sfia-9/generic-attributes-a-z) * [sfia 9 documents](https://sfia-online.org/en/sfia-9/documentation) * [alternative layout of sfia 9 business skills and behavioural factors.](https://sfia-online.org/en/sfia-9/alternative-presentation-of-sfia-9-business-skills) * [moving to sfia 9](https://sfia-online.org/en/sfia-9/moving-to-sfia-9) * [sfia 9 supporters and contributors](https://sfia-online.org/en/sfia-9/supporters-and-contributors) * [recent changes - making sfia easier to consume](https://sfia-online.org/en/sfia-9/progress-monthly) * [sfia 9 release notes](https://sfia-online.org/en/sfia-9/sfia-9-release-notes) * [help and resources](https://sfia-online.org/en/tools-and-resources)- [x] * [resources home](https://sfia-online.org/en/tools-and-resources/resources-home) * [standard skills profiles](https://sfia-online.org/en/tools-and-resources/standard-industry-skills-profiles) * [about sfia views](https://sfia-online.org/en/tools-and-resources/sfia-views) * [using sfia](https://sfia-online.org/en/tools-and-resources/using-sfia) * [sfia for ...](https://sfia-online.org/en/tools-and-resources/sfia-for) * [get help to use sfia](https://sfia-online.org/en/tools-and-resources/get-help) * [sfia and bodies of knowledge](https://sfia-online.org/en/tools-and-resources/bodies-of-knowledge) * [sfia user stories](https://sfia-online.org/en/tools-and-resources/sfia-user-stories) * [sfia assessment and digital badges](https://sfia-online.org/en/tools-and-resources/sfia-digital-credentials) * [collaborations](https://sfia-online.org/en/tools-and-resources/collaborations) * [older versions of sfia](https://sfia-online.org/en/tools-and-resources/older-versions-of-sfia) * [sfia - a framework for cyber security skills](https://sfia-online.org/en/tools-and-resources/cybersecurity-skills-framework) * [company logos](https://sfia-online.org/en/tools-and-resources/company-logos) * [sfia - a framework for cloud-computing skills](https://sfia-online.org/en/tools-and-resources/cloud-skills-framework) * [sfia 9 - a framework for ai skills](https://sfia-online.org/en/tools-and-resources/ai-skills-framework) * [user forum](https://sfia-online.org/en/forum)- [x] * [user forum home](https://sfia-online.org/en/forum/user-forum-home) * [sfia fundamentals - in pictures](https://sfia-online.org/en/forum/sfia-fundamentals-how-sfia-works) * [sfia skills-based job analysis - evolving community practice](https://sfia-online.org/en/forum/sfia-skills-based-job-analysis) * [job architecture - evolving community practice](https://sfia-online.org/en/forum/job-architecture) * [behavioural frameworks](https://sfia-online.org/en/forum/behavioural-frameworks) * [learning and development catalogues](https://sfia-online.org/en/forum/learning-and-development-catalogues) * [mapping learning products to sfia - evolving community practice](https://sfia-online.org/en/forum/mapping-learning-products-to-sfia) * [70-20-10 - evolving community practice](https://sfia-online.org/en/forum/70-20-10) * [sfia 8 - illustrative skills profiles](https://sfia-online.org/en/forum/sfia-8-illustrative-skills-profiles) * [sfia assessment - sfia foundation guidance](https://sfia-online.org/en/forum/sfia-assessment) * [sfia user stories](https://sfia-online.org/en/forum/sfia-user-stories) * [user forum resources for download](https://sfia-online.org/en/forum/user-forum-resources-download) * [about the sfia user forum](https://sfia-online.org/en/forum/the-sfia-user-forum) * [sfia corporate user logo](https://sfia-online.org/en/forum/sfia-corporate-user-logo) * [sfia fundamentals - 10 minutes quiz](https://sfia-online.org/en/forum/sfia-fundamentals-quiz) * [visualising career paths with sfia](https://sfia-online.org/en/forum/viusalising-career-paths-with-sfia) * [news](https://sfia-online.org/en/news) * [log in / register](https://sfia-online.org/login) * [newsletter](https://sfia-online.org/@@signup "sign up here for our newsletter") search site search [advanced search…](https://sfia-online.org/en/@@search) 1. sfia 9 enterprise it view — english =============== * [log in / register](https://sfia-online.org/en/login "log in / register") * [newsletter](https://sfia-online.org/@@signup "newsletter") english * [english](https://sfia-online.org/@@multilingual-selector/c8bf4420c0bf4c2ab16ec93f92bcb586/en) * [deutsch](https://sfia-online.org/@@multilingual-selector/c8bf4420c0bf4c2ab16ec93f92bcb586/de) * [español](https://sfia-online.org/@@multilingual-selector/c8bf4420c0bf4c2ab16ec93f92bcb586/es) * [français](https://sfia-online.org/@@multilingual-selector/c8bf4420c0bf4c2ab16ec93f92bcb586/fr) * [italiano](https://sfia-online.org/@@multilingual-selector/c8bf4420c0bf4c2ab16ec93f92bcb586/it) * [nederlands](https://sfia-online.org/@@multilingual-selector/c8bf4420c0bf4c2ab16ec93f92bcb586/nl) * [polski](https://sfia-online.org/@@multilingual-selector/c8bf4420c0bf4c2ab16ec93f92bcb586/pl) * [português](https://sfia-online.org/@@multilingual-selector/c8bf4420c0bf4c2ab16ec93f92bcb586/pt) * [français (canada)](https://sfia-online.org/@@multilingual-selector/c8bf4420c0bf4c2ab16ec93f92bcb586/fr-ca) * [العربية](https://sfia-online.org/@@multilingual-selector/c8bf4420c0bf4c2ab16ec93f92bcb586/ar) * [中文](https://sfia-online.org/@@multilingual-selector/c8bf4420c0bf4c2ab16ec93f92bcb586/zh) * [日本語](https://sfia-online.org/@@multilingual-selector/c8bf4420c0bf4c2ab16ec93f92bcb586/ja) * [русский](https://sfia-online.org/@@multilingual-selector/c8bf4420c0bf4c2ab16ec93f92bcb586/ru) [](https://sfia-online.org/en "english") the global skills and competency framework for the digital world * [home](https://sfia-online.org/en) * [using sfia](https://sfia-online.org/en/about-sfia)- [x] * [about sfia](https://sfia-online.org/en/about-sfia/about-sfia-1) * [sfia and skills management](https://sfia-online.org/en/about-sfia/sfia-and-skills-management) * [how sfia works - levels of responsibility and skills](https://sfia-online.org/en/about-sfia/how-sfia-works) * [sfia levels of responsibility](https://sfia-online.org/en/about-sfia/sfia-levels-of-responsibility) * [sfia professional skills](https://sfia-online.org/en/about-sfia/sfia-professional-skills) * [why sfia skills are not defined at all 7 levels](https://sfia-online.org/en/about-sfia/why-sfia-skills-are-not-defined-at-all-7-levels) * [the context for sfia](https://sfia-online.org/en/about-sfia/the-context-for-sfia) * [get accredited](https://sfia-online.org/en/about-sfia/get-accredited) * [licensing sfia](https://sfia-online.org/en/about-sfia/licensing-sfia) * [sfia 8](https://sfia-online.org/en/sfia-8)- [x] * [sfia 8 home](https://sfia-online.org/en/sfia-8/sfia-8-home) * [levels of responsibility](https://sfia-online.org/en/sfia-8/responsibilities) * [behavioural factors](https://sfia-online.org/en/sfia-8/behavioural-factors-in-sfia) * [sfia 8 views](https://sfia-online.org/en/sfia-8/sfia-views) * [skills directory a–z](https://sfia-online.org/en/sfia-8/all-skills-a-z) * [sfia 8 documents](https://sfia-online.org/en/sfia-8/documentation) * [sfia 8 supporters and contributors](https://sfia-online.org/en/sfia-8/supporters-and-contributors) * [moving to sfia 8](https://sfia-online.org/en/sfia-8/moving-to-sfia-8) * [sfia 9](https://sfia-online.org/en/sfia-9)- [x] * [sfia 9 home](https://sfia-online.org/en/sfia-9/sfia-9-home) * [sfia 9 launch](https://sfia-online.org/en/sfia-9/sfia-9-launch) * [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities) * [sfia 9 views](https://sfia-online.org/en/sfia-9/sfia-views) * [sfia 9 skills directory a–z](https://sfia-online.org/en/sfia-9/all-skills-a-z) * [sfia 9 generic attributes - directory](https://sfia-online.org/en/sfia-9/generic-attributes-a-z) * [sfia 9 documents](https://sfia-online.org/en/sfia-9/documentation) * [alternative layout of sfia 9 business skills and behavioural factors.](https://sfia-online.org/en/sfia-9/alternative-presentation-of-sfia-9-business-skills) * [moving to sfia 9](https://sfia-online.org/en/sfia-9/moving-to-sfia-9) * [sfia 9 supporters and contributors](https://sfia-online.org/en/sfia-9/supporters-and-contributors) * [recent changes - making sfia easier to consume](https://sfia-online.org/en/sfia-9/progress-monthly) * [sfia 9 release notes](https://sfia-online.org/en/sfia-9/sfia-9-release-notes) * [help and resources](https://sfia-online.org/en/tools-and-resources)- [x] * [resources home](https://sfia-online.org/en/tools-and-resources/resources-home) * [standard skills profiles](https://sfia-online.org/en/tools-and-resources/standard-industry-skills-profiles) * [about sfia views](https://sfia-online.org/en/tools-and-resources/sfia-views) * [using sfia](https://sfia-online.org/en/tools-and-resources/using-sfia) * [sfia for ...](https://sfia-online.org/en/tools-and-resources/sfia-for) * [get help to use sfia](https://sfia-online.org/en/tools-and-resources/get-help) * [sfia and bodies of knowledge](https://sfia-online.org/en/tools-and-resources/bodies-of-knowledge) * [sfia user stories](https://sfia-online.org/en/tools-and-resources/sfia-user-stories) * [sfia assessment and digital badges](https://sfia-online.org/en/tools-and-resources/sfia-digital-credentials) * [collaborations](https://sfia-online.org/en/tools-and-resources/collaborations) * [older versions of sfia](https://sfia-online.org/en/tools-and-resources/older-versions-of-sfia) * [sfia - a framework for cyber security skills](https://sfia-online.org/en/tools-and-resources/cybersecurity-skills-framework) * [company logos](https://sfia-online.org/en/tools-and-resources/company-logos) * [sfia - a framework for cloud-computing skills](https://sfia-online.org/en/tools-and-resources/cloud-skills-framework) * [sfia 9 - a framework for ai skills](https://sfia-online.org/en/tools-and-resources/ai-skills-framework) * [user forum](https://sfia-online.org/en/forum)- [x] * [user forum home](https://sfia-online.org/en/forum/user-forum-home) * [sfia fundamentals - in pictures](https://sfia-online.org/en/forum/sfia-fundamentals-how-sfia-works) * [sfia skills-based job analysis - evolving community practice](https://sfia-online.org/en/forum/sfia-skills-based-job-analysis) * [job architecture - evolving community practice](https://sfia-online.org/en/forum/job-architecture) * [behavioural frameworks](https://sfia-online.org/en/forum/behavioural-frameworks) * [learning and development catalogues](https://sfia-online.org/en/forum/learning-and-development-catalogues) * [mapping learning products to sfia - evolving community practice](https://sfia-online.org/en/forum/mapping-learning-products-to-sfia) * [70-20-10 - evolving community practice](https://sfia-online.org/en/forum/70-20-10) * [sfia 8 - illustrative skills profiles](https://sfia-online.org/en/forum/sfia-8-illustrative-skills-profiles) * [sfia assessment - sfia foundation guidance](https://sfia-online.org/en/forum/sfia-assessment) * [sfia user stories](https://sfia-online.org/en/forum/sfia-user-stories) * [user forum resources for download](https://sfia-online.org/en/forum/user-forum-resources-download) * [about the sfia user forum](https://sfia-online.org/en/forum/the-sfia-user-forum) * [sfia corporate user logo](https://sfia-online.org/en/forum/sfia-corporate-user-logo) * [sfia fundamentals - 10 minutes quiz](https://sfia-online.org/en/forum/sfia-fundamentals-quiz) * [visualising career paths with sfia](https://sfia-online.org/en/forum/viusalising-career-paths-with-sfia) * [news](https://sfia-online.org/en/news) * [log in / register](https://sfia-online.org/login) * [newsletter](https://sfia-online.org/@@signup "sign up here for our newsletter") search site search [advanced search…](https://sfia-online.org/en/@@search) 1. sfia 9 full framework view — english =============== * [log in / register](https://sfia-online.org/en/login "log in / register") * [newsletter](https://sfia-online.org/@@signup "newsletter") english * [english](https://sfia-online.org/@@multilingual-selector/0cecf50e29264f2c91843839119a9d91/en) * [deutsch](https://sfia-online.org/@@multilingual-selector/0cecf50e29264f2c91843839119a9d91/de) * [español](https://sfia-online.org/@@multilingual-selector/0cecf50e29264f2c91843839119a9d91/es) * [français](https://sfia-online.org/@@multilingual-selector/0cecf50e29264f2c91843839119a9d91/fr) * [italiano](https://sfia-online.org/@@multilingual-selector/0cecf50e29264f2c91843839119a9d91/it) * [nederlands](https://sfia-online.org/@@multilingual-selector/0cecf50e29264f2c91843839119a9d91/nl) * [polski](https://sfia-online.org/@@multilingual-selector/0cecf50e29264f2c91843839119a9d91/pl) * [português](https://sfia-online.org/@@multilingual-selector/0cecf50e29264f2c91843839119a9d91/pt) * [français (canada)](https://sfia-online.org/@@multilingual-selector/0cecf50e29264f2c91843839119a9d91/fr-ca) * [العربية](https://sfia-online.org/@@multilingual-selector/0cecf50e29264f2c91843839119a9d91/ar) * [中文](https://sfia-online.org/@@multilingual-selector/0cecf50e29264f2c91843839119a9d91/zh) * [日本語](https://sfia-online.org/@@multilingual-selector/0cecf50e29264f2c91843839119a9d91/ja) * [русский](https://sfia-online.org/@@multilingual-selector/0cecf50e29264f2c91843839119a9d91/ru) [](https://sfia-online.org/en "english") the global skills and competency framework for the digital world * [home](https://sfia-online.org/en) * [using sfia](https://sfia-online.org/en/about-sfia)- [x] * [about sfia](https://sfia-online.org/en/about-sfia/about-sfia-1) * [sfia and skills management](https://sfia-online.org/en/about-sfia/sfia-and-skills-management) * [how sfia works - levels of responsibility and skills](https://sfia-online.org/en/about-sfia/how-sfia-works) * [sfia levels of responsibility](https://sfia-online.org/en/about-sfia/sfia-levels-of-responsibility) * [sfia professional skills](https://sfia-online.org/en/about-sfia/sfia-professional-skills) * [why sfia skills are not defined at all 7 levels](https://sfia-online.org/en/about-sfia/why-sfia-skills-are-not-defined-at-all-7-levels) * [the context for sfia](https://sfia-online.org/en/about-sfia/the-context-for-sfia) * [get accredited](https://sfia-online.org/en/about-sfia/get-accredited) * [licensing sfia](https://sfia-online.org/en/about-sfia/licensing-sfia) * [sfia 8](https://sfia-online.org/en/sfia-8)- [x] * [sfia 8 home](https://sfia-online.org/en/sfia-8/sfia-8-home) * [levels of responsibility](https://sfia-online.org/en/sfia-8/responsibilities) * [behavioural factors](https://sfia-online.org/en/sfia-8/behavioural-factors-in-sfia) * [sfia 8 views](https://sfia-online.org/en/sfia-8/sfia-views) * [skills directory a–z](https://sfia-online.org/en/sfia-8/all-skills-a-z) * [sfia 8 documents](https://sfia-online.org/en/sfia-8/documentation) * [sfia 8 supporters and contributors](https://sfia-online.org/en/sfia-8/supporters-and-contributors) * [moving to sfia 8](https://sfia-online.org/en/sfia-8/moving-to-sfia-8) * [sfia 9](https://sfia-online.org/en/sfia-9)- [x] * [sfia 9 home](https://sfia-online.org/en/sfia-9/sfia-9-home) * [sfia 9 launch](https://sfia-online.org/en/sfia-9/sfia-9-launch) * [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities) * [sfia 9 views](https://sfia-online.org/en/sfia-9/sfia-views) * [sfia 9 skills directory a–z](https://sfia-online.org/en/sfia-9/all-skills-a-z) * [sfia 9 generic attributes - directory](https://sfia-online.org/en/sfia-9/generic-attributes-a-z) * [sfia 9 documents](https://sfia-online.org/en/sfia-9/documentation) * [alternative layout of sfia 9 business skills and behavioural factors.](https://sfia-online.org/en/sfia-9/alternative-presentation-of-sfia-9-business-skills) * [moving to sfia 9](https://sfia-online.org/en/sfia-9/moving-to-sfia-9) * [sfia 9 supporters and contributors](https://sfia-online.org/en/sfia-9/supporters-and-contributors) * [recent changes - making sfia easier to consume](https://sfia-online.org/en/sfia-9/progress-monthly) * [sfia 9 release notes](https://sfia-online.org/en/sfia-9/sfia-9-release-notes) * [help and resources](https://sfia-online.org/en/tools-and-resources)- [x] * [resources home](https://sfia-online.org/en/tools-and-resources/resources-home) * [standard skills profiles](https://sfia-online.org/en/tools-and-resources/standard-industry-skills-profiles) * [about sfia views](https://sfia-online.org/en/tools-and-resources/sfia-views) * [using sfia](https://sfia-online.org/en/tools-and-resources/using-sfia) * [sfia for ...](https://sfia-online.org/en/tools-and-resources/sfia-for) * [get help to use sfia](https://sfia-online.org/en/tools-and-resources/get-help) * [sfia and bodies of knowledge](https://sfia-online.org/en/tools-and-resources/bodies-of-knowledge) * [sfia user stories](https://sfia-online.org/en/tools-and-resources/sfia-user-stories) * [sfia assessment and digital badges](https://sfia-online.org/en/tools-and-resources/sfia-digital-credentials) * [collaborations](https://sfia-online.org/en/tools-and-resources/collaborations) * [older versions of sfia](https://sfia-online.org/en/tools-and-resources/older-versions-of-sfia) * [sfia - a framework for cyber security skills](https://sfia-online.org/en/tools-and-resources/cybersecurity-skills-framework) * [company logos](https://sfia-online.org/en/tools-and-resources/company-logos) * [sfia - a framework for cloud-computing skills](https://sfia-online.org/en/tools-and-resources/cloud-skills-framework) * [sfia 9 - a framework for ai skills](https://sfia-online.org/en/tools-and-resources/ai-skills-framework) * [user forum](https://sfia-online.org/en/forum)- [x] * [user forum home](https://sfia-online.org/en/forum/user-forum-home) * [sfia fundamentals - in pictures](https://sfia-online.org/en/forum/sfia-fundamentals-how-sfia-works) * [sfia skills-based job analysis - evolving community practice](https://sfia-online.org/en/forum/sfia-skills-based-job-analysis) * [job architecture - evolving community practice](https://sfia-online.org/en/forum/job-architecture) * [behavioural frameworks](https://sfia-online.org/en/forum/behavioural-frameworks) * [learning and development catalogues](https://sfia-online.org/en/forum/learning-and-development-catalogues) * [mapping learning products to sfia - evolving community practice](https://sfia-online.org/en/forum/mapping-learning-products-to-sfia) * [70-20-10 - evolving community practice](https://sfia-online.org/en/forum/70-20-10) * [sfia 8 - illustrative skills profiles](https://sfia-online.org/en/forum/sfia-8-illustrative-skills-profiles) * [sfia assessment - sfia foundation guidance](https://sfia-online.org/en/forum/sfia-assessment) * [sfia user stories](https://sfia-online.org/en/forum/sfia-user-stories) * [user forum resources for download](https://sfia-online.org/en/forum/user-forum-resources-download) * [about the sfia user forum](https://sfia-online.org/en/forum/the-sfia-user-forum) * [sfia corporate user logo](https://sfia-online.org/en/forum/sfia-corporate-user-logo) * [sfia fundamentals - 10 minutes quiz](https://sfia-online.org/en/forum/sfia-fundamentals-quiz) * [visualising career paths with sfia](https://sfia-online.org/en/forum/viusalising-career-paths-with-sfia) * [news](https://sfia-online.org/en/news) * [log in / register](https://sfia-online.org/login) * [newsletter](https://sfia-online.org/@@signup "sign up here for our newsletter") search site search [advanced search…](https://sfia-online.org/en/@@search) 1
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##### creativity * creatively applies innovative thinking and design practices in identifying solutions that will deliver value for the benefit of the customer/stakeholder. creatively applies innovative thinking and design practices in identifying solutions that will deliver value for the benefit of the customer/stakeholder
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[sfia 9 views](https://sfia-online.org/en/sfia-9/sfia-views) 4. [sfia 9 views](https://sfia-online.org/en/sfia-9/sfia-views) 4. [sfia 9 views](https://sfia-online.org/en/sfia-9/sfia-views) 4. [sfia 9 views](https://sfia-online.org/en/sfia-9/sfia-views) 4. [sfia 9 views](https://sfia-online.org/en/sfia-9/sfia-views) 4. [sfia 9 views](https://sfia-online.org/en/sfia-9/sfia-views) 4. [sfia 9 views](https://sfia-online.org/en/sfia-9/sfia-views) 4. [sfia 9 views](https://sfia-online.org/en/sfia-9/sfia-views) 4. [sfia 9 views](https://sfia-online.org/en/sfia-9/sfia-views) 4. [sfia 9 views](https://sfia-online.org/en/sfia-9/sfia-views) 4. [sfia 9 views](https://sfia-online.org/en/sfia-9/sfia-views) 4. [sfia 9 views](https://sfia-online.org/en/sfia-9/sfia-views) 4. [sfia 9 views](https://sfia-online.org/en/sfia-9/sfia-views) 4. [sfia 9 views](https://sfia-online.org/en/sfia-9/sfia-views) 4. [sfia 9 views](https://sfia-online.org/en/sfia-9/sfia-views) 4. [sfia 9 views](https://sfia-online.org/en/sfia-9/sfia-views) 4. [sfia 9 views](https://sfia-online.org/en/sfia-9/sfia-views) 4. [sfia 9 views](https://sfia-online.org/en/sfia-9/sfia-views) 4. [sfia 9 views](https://sfia-online.org/en/sfia-9/sfia-views) 4. [sfia 9 views](https://sfia-online.org/en/sfia-9/sfia-views) 4. [sfia 9 views](https://sfia-online.org/en/sfia-9/sfia-views) 4. [sfia 9 views](https://sfia-online.org/en/sfia-9/sfia-views) 4. [sfia 9 views](https://sfia-online.org/en/sfia-9/sfia-views) 4. [sfia 9 views](https://sfia-online.org/en/sfia-9/sfia-views) 4. [sfia 9 views](https://sfia-online.org/en/sfia-9/sfia-views) 4. [sfia 9 views](https://sfia-online.org/en/sfia-9/sfia-views) 4. [sfia 9 views](https://sfia-online.org/en/sfia-9/sfia-views) 4. [sfia 9 views](https://sfia-online.org/en/sfia-9/sfia-views) 4. [sfia 9 views](https://sfia-online.org/en/sfia-9/sfia-views) 4. [sfia 9 views](https://sfia-online.org/en/sfia-9/sfia-views) 4. [sfia 9 views](https://sfia-online.org/en/sfia-9/sfia-views) 4. [sfia 9 views](https://sfia-online.org/en/sfia-9/sfia-views) 4. [sfia 9 views](https://sfia-online.org/en/sfia-9/sfia-views) 4. [sfia 9 views](https://sfia-online.org/en/sfia-9/sfia-views) 4. [sfia 9 views](https://sfia-online.org/en/sfia-9/sfia-views) 4. [sfia 9 views](https://sfia-online.org/en/sfia-9/sfia-views) 4. [sfia 9 views](https://sfia-online.org/en/sfia-9/sfia-views) 4. [sfia 9 views](https://sfia-online.org/en/sfia-9/sfia-views) 4. [sfia 9 views](https://sfia-online.org/en/sfia-9/sfia-views) 4. [sfia 9 views](https://sfia-online.org/en/sfia-9/sfia-views) 4. [sfia 9 views](https://sfia-online.org/en/sfia-9/sfia-views) 4. [sfia 9 views](https://sfia-online.org/en/sfia-9/sfia-views) 4. [sfia 9 views](https://sfia-online.org/en/sfia-9/sfia-views) 4. [sfia 9 views](https://sfia-online.org/en/sfia-9/sfia-views) 4. [sfia 9 views](https://sfia-online.org/en/sfia-9/sfia-views) 4. [sfia 9 views](https://sfia-online.org/en/sfia-9/sfia-views) 4. [sfia 9 views](https://sfia-online.org/en/sfia-9/sfia-views) 4. [sfia 9 views](https://sfia-online.org/en/sfia-9/sfia-views) 4. [sfia 9 views](https://sfia-online.org/en/sfia-9/sfia-views) 4. [sfia 9 views](https://sfia-online.org/en/sfia-9/sfia-views) 4. [sfia 9 views](https://sfia-online.org/en/sfia-9/sfia-views) 4. [sfia 9 views](https://sfia-online.org/en/sfia-9/sfia-views) 4. [sfia 9 views](https://sfia-online.org/en/sfia-9/sfia-views) 4
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receives specific instructions and guidance, has work closely reviewed. receives specific instructions and guidance, has work closely reviewed
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develops an understanding of the rules and expectations of their role and the organisation. has a good understanding of their role and the organisation’s rules and expectations
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communicates with immediate team to understand and deliver on their assigned tasks. ##### communication * communicates with immediate team to understand and deliver on their assigned tasks
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sfia provides a common language throughout the people and skills management cycle. sfia provides a common language throughout the people and skills management cycle. sfia provides a common language throughout the people and skills management cycle. sfia provides a common language throughout the people and skills management cycle. sfia provides a common language throughout the people and skills management cycle. sfia provides a common language throughout the people and skills management cycle
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proactively increases their understanding of their work tasks and responsibilities. ##### leadership * proactively increases their understanding of their work tasks and responsibilities
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| new level, guidance notes | | | [quality management](https://sfia-online.org/en/sfia-9/skills/quality-management "skill") | qumg | defining and operating a management framework of processes and working practices to deliver the organisation's quality objectives. [quality management](https://sfia-online.org/en/sfia-9/skills/quality-management)qumg ------------------------------------------------------------------------------------- defining and operating a management framework of processes and working practices to deliver the organisation's quality objectives
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| | | | [resourcing](https://sfia-online.org/en/sfia-9/skills/resourcing "skill") | resc | acquiring, deploying and onboarding resources. [resourcing](https://sfia-online.org/en/sfia-9/skills/resourcing)resc --------------------------------------------------------------------- acquiring, deploying and onboarding resources
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the sfia foundation. the sfia foundation. the sfia foundation. the sfia foundation. the sfia foundation. the sfia foundation. the sfia foundation. the sfia foundation. the sfia foundation. the sfia foundation. the sfia foundation. the sfia foundation. the sfia foundation. the sfia foundation. the sfia foundation. the sfia foundation. the sfia foundation. the sfia foundation. the sfia foundation. the sfia foundation. the sfia foundation. the sfia foundation. the sfia foundation. the sfia foundation. the sfia foundation. the sfia foundation. the sfia foundation. the sfia foundation. the sfia foundation. the sfia foundation. the sfia foundation. the sfia foundation. the sfia foundation. the sfia foundation. the sfia foundation. the sfia foundation. the sfia foundation. the sfia foundation. the sfia foundation. the sfia foundation. the sfia foundation. the sfia foundation. the sfia foundation. the sfia foundation. the sfia foundation. the sfia foundation. the sfia foundation. the sfia foundation. the sfia foundation. the sfia foundation. the sfia foundation. the sfia foundation. the sfia foundation. the sfia foundation. the sfia foundation. the sfia foundation. the sfia foundation. the sfia foundation. the sfia foundation. the sfia foundation. the sfia foundation. the sfia foundation. the sfia foundation. the sfia foundation. the sfia foundation. the sfia foundation. the sfia foundation. the sfia foundation. the sfia foundation. the sfia foundation. the sfia foundation. the sfia foundation. the sfia foundation. the sfia foundation. the sfia foundation. the sfia foundation. the sfia foundation
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[systems design](https://sfia-online.org/en/sfia-9/skills/systems-design)desn ----------------------------------------------------------------------------- designing systems to meet specified requirements and agreed systems architectures. [systems design](https://sfia-online.org/en/sfia-9/skills/systems-design)desn ----------------------------------------------------------------------------- designing systems to meet specified requirements and agreed systems architectures
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[quality assurance](https://sfia-online.org/en/sfia-9/skills/quality-assurance)quas ----------------------------------------------------------------------------------- assuring, through ongoing and periodic assessments and reviews, that the organisation’s quality objectives are being met. [quality assurance](https://sfia-online.org/en/sfia-9/skills/quality-assurance)quas ----------------------------------------------------------------------------------- assuring, through ongoing and periodic assessments and reviews, that the organisation’s quality objectives are being met
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[specialist advice](https://sfia-online.org/en/sfia-9/skills/specialist-advice)tech ----------------------------------------------------------------------------------- providing authoritative, professional advice and direction in a specialist area. | large change | | | [specialist advice](https://sfia-online.org/en/sfia-9/skills/specialist-advice "skill") | tech | providing authoritative, professional advice and direction in a specialist area
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[configuration management](https://sfia-online.org/en/sfia-9/skills/configuration-management)cfmg ------------------------------------------------------------------------------------------------- planning, identifying, controlling, accounting for and auditing of configuration items (cis) and their interrelationships. | small change, new level | | | [configuration management](https://sfia-online.org/en/sfia-9/skills/configuration-management "skill") | cfmg | planning, identifying, controlling, accounting for and auditing of configuration items (cis) and their interrelationships
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