inputs
dict
prediction
list
prediction_agent
stringclasses
1 value
annotation
null
annotation_agent
null
multi_label
bool
1 class
explanation
null
id
null
metadata
dict
status
stringclasses
1 value
event_timestamp
null
metrics
null
{ "text": "My app shows a direct debit that isn't mine." }
[ { "label": "NEGATIVE", "score": 0.9992664456367493 }, { "label": "POSITIVE", "score": 0.0007335551781579852 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 28 }
Default
null
null
{ "text": "My card doesn't work when I use it." }
[ { "label": "NEGATIVE", "score": 0.9997233748435974 }, { "label": "POSITIVE", "score": 0.0002765734388958663 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 14 }
Default
null
null
{ "text": "I've forgotten my passcode. Can I reset?" }
[ { "label": "NEGATIVE", "score": 0.9995975494384766 }, { "label": "POSITIVE", "score": 0.00040243781404569745 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 44 }
Default
null
null
{ "text": "I completed a transfer within the UK two days ago, but it is still not showing received. I have verified the account number is correct already. Is there anything else I need to do or is there a problem?" }
[ { "label": "NEGATIVE", "score": 0.9984429478645325 }, { "label": "POSITIVE", "score": 0.0015570431714877486 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 66 }
Default
null
null
{ "text": "While on vacation in Spain I think someone saw my PIN and I now need to change it, can I do this at an ATM in Spain?" }
[ { "label": "NEGATIVE", "score": 0.9993613362312317 }, { "label": "POSITIVE", "score": 0.0006386750610545278 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 21 }
Default
null
null
{ "text": "phone is gone, dont want others to access account information" }
[ { "label": "NEGATIVE", "score": 0.9995517730712891 }, { "label": "POSITIVE", "score": 0.00044827672536484897 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 42 }
Default
null
null
{ "text": "Will this card work all over the world?" }
[ { "label": "NEGATIVE", "score": 0.9373376965522766 }, { "label": "POSITIVE", "score": 0.06266231089830399 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 10 }
Default
null
null
{ "text": "Where can I use this card?" }
[ { "label": "NEGATIVE", "score": 0.9986963272094727 }, { "label": "POSITIVE", "score": 0.0013036923483014107 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 10 }
Default
null
null
{ "text": "Where can I find a Mastercard ATM?" }
[ { "label": "NEGATIVE", "score": 0.9990065693855286 }, { "label": "POSITIVE", "score": 0.000993448542430997 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 3 }
Default
null
null
{ "text": "There is a payment that I made that hasn't gone through yet." }
[ { "label": "NEGATIVE", "score": 0.9930819869041443 }, { "label": "POSITIVE", "score": 0.006918031722307205 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 45 }
Default
null
null
{ "text": "I exchanged cash when traveling and the rate was incorrect." }
[ { "label": "NEGATIVE", "score": 0.9986677765846252 }, { "label": "POSITIVE", "score": 0.0013322174781933427 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 76 }
Default
null
null
{ "text": "What is the system for determining the exchange rate?" }
[ { "label": "NEGATIVE", "score": 0.997933566570282 }, { "label": "POSITIVE", "score": 0.0020663796458393335 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 32 }
Default
null
null
{ "text": "How do I receive a card?" }
[ { "label": "NEGATIVE", "score": 0.9929764270782471 }, { "label": "POSITIVE", "score": 0.007023579906672239 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 43 }
Default
null
null
{ "text": "Transaction showing up many times." }
[ { "label": "NEGATIVE", "score": 0.662280261516571 }, { "label": "POSITIVE", "score": 0.33771970868110657 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 63 }
Default
null
null
{ "text": "How long is a top up supposed to be pending, because an hour is too long! Can you fix this to go through?" }
[ { "label": "NEGATIVE", "score": 0.9996996521949768 }, { "label": "POSITIVE", "score": 0.0003003828751388937 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 47 }
Default
null
null
{ "text": "Why is the fee for taking money out so high? I feel I was overcharged and I would have never used this ATM if I would have known ahead of time." }
[ { "label": "NEGATIVE", "score": 0.999588668346405 }, { "label": "POSITIVE", "score": 0.0004113619215786457 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 76 }
Default
null
null
{ "text": "I can't find the PIN." }
[ { "label": "NEGATIVE", "score": 0.9995201230049133 }, { "label": "POSITIVE", "score": 0.0004799138696398586 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 38 }
Default
null
null
{ "text": "I refilled my account balance but got an error message." }
[ { "label": "NEGATIVE", "score": 0.9995930790901184 }, { "label": "POSITIVE", "score": 0.00040688583976589143 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 61 }
Default
null
null
{ "text": "My PIN got blocked, help." }
[ { "label": "NEGATIVE", "score": 0.9987080097198486 }, { "label": "POSITIVE", "score": 0.001292007276788354 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 49 }
Default
null
null
{ "text": "I have checked the account information several times to be sure that it is correct, but the in country transfer I did a few days ago still has not appeared! What is the hold up?" }
[ { "label": "NEGATIVE", "score": 0.9993181824684143 }, { "label": "POSITIVE", "score": 0.0006818418041802943 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 66 }
Default
null
null
{ "text": "Why was one of my transfers declined?" }
[ { "label": "NEGATIVE", "score": 0.9971728324890137 }, { "label": "POSITIVE", "score": 0.0028271146584302187 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 27 }
Default
null
null
{ "text": "Can I use my American Express card to add money into my account?" }
[ { "label": "NEGATIVE", "score": 0.9994997978210449 }, { "label": "POSITIVE", "score": 0.0005002287216484547 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 54 }
Default
null
null
{ "text": "Help, I don't know what the PIN is to my card?" }
[ { "label": "NEGATIVE", "score": 0.99944007396698 }, { "label": "POSITIVE", "score": 0.0005598898278549314 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 38 }
Default
null
null
{ "text": "Why did I get charged more than once?" }
[ { "label": "NEGATIVE", "score": 0.9945237040519714 }, { "label": "POSITIVE", "score": 0.005476268939673901 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 63 }
Default
null
null
{ "text": "Where is the top-up verification code located?" }
[ { "label": "NEGATIVE", "score": 0.9993257522583008 }, { "label": "POSITIVE", "score": 0.0006742331897839904 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 71 }
Default
null
null
{ "text": "Can I pay with my card anywhere?" }
[ { "label": "NEGATIVE", "score": 0.9968078136444092 }, { "label": "POSITIVE", "score": 0.0031921868212521076 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 10 }
Default
null
null
{ "text": "There's an error in regards to the exchange rate for an item I bought." }
[ { "label": "NEGATIVE", "score": 0.9996765851974487 }, { "label": "POSITIVE", "score": 0.0003234328469261527 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 17 }
Default
null
null
{ "text": "Is there an additional charge to exchange currencies?" }
[ { "label": "NEGATIVE", "score": 0.9983417391777039 }, { "label": "POSITIVE", "score": 0.0016583296237513423 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 31 }
Default
null
null
{ "text": "Is a bank transfer acceptable for topping up my account?" }
[ { "label": "NEGATIVE", "score": 0.9978459477424622 }, { "label": "POSITIVE", "score": 0.0021540597081184387 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 65 }
Default
null
null
{ "text": "How do I replace my card before it expires next month?" }
[ { "label": "NEGATIVE", "score": 0.9984660744667053 }, { "label": "POSITIVE", "score": 0.0015339511446654797 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 9 }
Default
null
null
{ "text": "I have tried a couple of times to make a purchase and my card keeps getting declined. Why do you keep denying my transfers? I have already tried a couple of times and it's not working." }
[ { "label": "NEGATIVE", "score": 0.9997441172599792 }, { "label": "POSITIVE", "score": 0.0002558486594352871 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 27 }
Default
null
null
{ "text": "I am just waiting for the transaction to be completed." }
[ { "label": "NEGATIVE", "score": 0.9987068772315979 }, { "label": "POSITIVE", "score": 0.001293080160394311 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 66 }
Default
null
null
{ "text": "I want to top up my account by a bank transfer, but will I be charged?" }
[ { "label": "NEGATIVE", "score": 0.9981834888458252 }, { "label": "POSITIVE", "score": 0.0018164796056225896 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 56 }
Default
null
null
{ "text": "Help! I lost my card!" }
[ { "label": "NEGATIVE", "score": 0.9996916055679321 }, { "label": "POSITIVE", "score": 0.00030838113161735237 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 41 }
Default
null
null
{ "text": "I'm trying to purchase a flat but i need my first payment for my mortgage to go through first. I keep getting an error. I'm not sure what is going on but i need help making this transfer." }
[ { "label": "NEGATIVE", "score": 0.9991890788078308 }, { "label": "POSITIVE", "score": 0.0008109189220704138 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 35 }
Default
null
null
{ "text": "I want to top up my account with a cheque" }
[ { "label": "NEGATIVE", "score": 0.9950088262557983 }, { "label": "POSITIVE", "score": 0.00499112019315362 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 58 }
Default
null
null
{ "text": "How long should I wait for top up go go through ?" }
[ { "label": "NEGATIVE", "score": 0.9990780353546143 }, { "label": "POSITIVE", "score": 0.0009220109204761684 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 47 }
Default
null
null
{ "text": "How can I obtain a virtual card?" }
[ { "label": "NEGATIVE", "score": 0.9986095428466797 }, { "label": "POSITIVE", "score": 0.001390476361848414 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 40 }
Default
null
null
{ "text": "What fiat currencies do you allow exchange with?" }
[ { "label": "NEGATIVE", "score": 0.9951517581939697 }, { "label": "POSITIVE", "score": 0.004848236218094826 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 36 }
Default
null
null
{ "text": "Please tell me how to get a refund for something I bought." }
[ { "label": "NEGATIVE", "score": 0.9959306716918945 }, { "label": "POSITIVE", "score": 0.004069380462169647 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 52 }
Default
null
null
{ "text": "My card payment is being declined and I've tried several times." }
[ { "label": "NEGATIVE", "score": 0.7466557621955872 }, { "label": "POSITIVE", "score": 0.25334423780441284 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 25 }
Default
null
null
{ "text": "How to I close my account?" }
[ { "label": "NEGATIVE", "score": 0.9996358752250671 }, { "label": "POSITIVE", "score": 0.0003640810027718544 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 55 }
Default
null
null
{ "text": "why have I got a pending transfer? I'm confused!!" }
[ { "label": "NEGATIVE", "score": 0.9994614124298096 }, { "label": "POSITIVE", "score": 0.0005385794793255627 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 48 }
Default
null
null
{ "text": "Can I request a card?" }
[ { "label": "NEGATIVE", "score": 0.9940186738967896 }, { "label": "POSITIVE", "score": 0.005981281865388155 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 43 }
Default
null
null
{ "text": "How do I deposit through bank transfer?" }
[ { "label": "NEGATIVE", "score": 0.9981284737586975 }, { "label": "POSITIVE", "score": 0.0018715541809797287 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 65 }
Default
null
null
{ "text": "Can I still access the app even though my phone was stolen?" }
[ { "label": "NEGATIVE", "score": 0.9823640584945679 }, { "label": "POSITIVE", "score": 0.017635975033044815 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 42 }
Default
null
null
{ "text": "Why can't I transfer to another account?" }
[ { "label": "NEGATIVE", "score": 0.9977663159370422 }, { "label": "POSITIVE", "score": 0.0022336887195706367 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 7 }
Default
null
null
{ "text": "How do I get selected for a visa card?" }
[ { "label": "NEGATIVE", "score": 0.9974901080131531 }, { "label": "POSITIVE", "score": 0.0025098896585404873 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 73 }
Default
null
null
{ "text": "I need some money transferred ASAP, how long does the process take?" }
[ { "label": "NEGATIVE", "score": 0.9997118711471558 }, { "label": "POSITIVE", "score": 0.00028813749668188393 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 67 }
Default
null
null
{ "text": "Where is my new card if I haven't received it yet?" }
[ { "label": "NEGATIVE", "score": 0.9995905160903931 }, { "label": "POSITIVE", "score": 0.00040946248918771744 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 11 }
Default
null
null
{ "text": "I have to transfer money over to my mother, and I have tried numerous times and all that keeps happening is error messages." }
[ { "label": "NEGATIVE", "score": 0.9995211958885193 }, { "label": "POSITIVE", "score": 0.0004787873476743698 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 7 }
Default
null
null
{ "text": "When traveling, is it possible for it to add money at specific time intervals?" }
[ { "label": "NEGATIVE", "score": 0.9985460042953491 }, { "label": "POSITIVE", "score": 0.0014539313269779086 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 4 }
Default
null
null
{ "text": "My card rejected a cash withdrawal. Why?" }
[ { "label": "NEGATIVE", "score": 0.9990450143814087 }, { "label": "POSITIVE", "score": 0.0009549667593091726 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 26 }
Default
null
null
{ "text": "I did not receive the right amount of cash." }
[ { "label": "NEGATIVE", "score": 0.9997642636299133 }, { "label": "POSITIVE", "score": 0.0002357330813538283 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 75 }
Default
null
null
{ "text": "There was an extra fee when I was at the ATM. Why?" }
[ { "label": "NEGATIVE", "score": 0.9979814291000366 }, { "label": "POSITIVE", "score": 0.0020185825414955616 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 19 }
Default
null
null
{ "text": "Can I have a supplementary card?" }
[ { "label": "NEGATIVE", "score": 0.9966930150985718 }, { "label": "POSITIVE", "score": 0.0033069709315896034 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 39 }
Default
null
null
{ "text": "I tried topping up using my card, but the money is gone?" }
[ { "label": "NEGATIVE", "score": 0.9996798634529114 }, { "label": "POSITIVE", "score": 0.0003201885847374797 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 62 }
Default
null
null
{ "text": "I purchased an item and the exchange rate was wrong" }
[ { "label": "NEGATIVE", "score": 0.9994973540306091 }, { "label": "POSITIVE", "score": 0.0005026612780056894 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 17 }
Default
null
null
{ "text": "I found my card that I thought I had lost, I need to reactive it, please help." }
[ { "label": "NEGATIVE", "score": 0.9979963302612305 }, { "label": "POSITIVE", "score": 0.002003671834245324 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 13 }
Default
null
null
{ "text": "How long does a transfer to another country normally take? I check over and over again and see that my transfer is still pending. It's 2018, nothing should take this long. I have confirmed my account information, so there is no error. What is the hold up?" }
[ { "label": "NEGATIVE", "score": 0.7692229747772217 }, { "label": "POSITIVE", "score": 0.2307770550251007 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 48 }
Default
null
null
{ "text": "Why is my top-up pending?" }
[ { "label": "NEGATIVE", "score": 0.9970837235450745 }, { "label": "POSITIVE", "score": 0.002916310215368867 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 47 }
Default
null
null
{ "text": "What does a pending cash withdrawal mean?" }
[ { "label": "NEGATIVE", "score": 0.9987560510635376 }, { "label": "POSITIVE", "score": 0.0012438918929547071 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 46 }
Default
null
null
{ "text": "What are the steps for my friend to send me money?" }
[ { "label": "NEGATIVE", "score": 0.9987524747848511 }, { "label": "POSITIVE", "score": 0.0012475361581891775 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 50 }
Default
null
null
{ "text": "Can I choose what card I can use" }
[ { "label": "NEGATIVE", "score": 0.9876665472984314 }, { "label": "POSITIVE", "score": 0.012333471328020096 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 73 }
Default
null
null
{ "text": "My card stopped working. How do I check if there is a freeze on it?" }
[ { "label": "NEGATIVE", "score": 0.9996883273124695 }, { "label": "POSITIVE", "score": 0.000311687879730016 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 14 }
Default
null
null
{ "text": "I'd prefer a Mastercard." }
[ { "label": "NEGATIVE", "score": 0.775636613368988 }, { "label": "POSITIVE", "score": 0.22436338663101196 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 73 }
Default
null
null
{ "text": "Can I get an auto Top-up?" }
[ { "label": "NEGATIVE", "score": 0.9988043904304504 }, { "label": "POSITIVE", "score": 0.0011956592788919806 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 4 }
Default
null
null
{ "text": "I need more assistance with how to activate my card." }
[ { "label": "NEGATIVE", "score": 0.9992573261260986 }, { "label": "POSITIVE", "score": 0.0007426803349517286 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 0 }
Default
null
null
{ "text": "Why are top-ups being verified?" }
[ { "label": "NEGATIVE", "score": 0.9977878928184509 }, { "label": "POSITIVE", "score": 0.00221213698387146 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 71 }
Default
null
null
{ "text": "I do not see the money I transferred into this account" }
[ { "label": "NEGATIVE", "score": 0.9994218945503235 }, { "label": "POSITIVE", "score": 0.0005781294894404709 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 5 }
Default
null
null
{ "text": "What is the reason for my beneficiary to be disallowed?" }
[ { "label": "NEGATIVE", "score": 0.9978318214416504 }, { "label": "POSITIVE", "score": 0.0021682099904865026 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 7 }
Default
null
null
{ "text": "Can you explain why my payment was charged a fee?" }
[ { "label": "NEGATIVE", "score": 0.9982333779335022 }, { "label": "POSITIVE", "score": 0.001766638015396893 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 15 }
Default
null
null
{ "text": "Where can I find an ATM?" }
[ { "label": "NEGATIVE", "score": 0.9988625049591064 }, { "label": "POSITIVE", "score": 0.0011375120375305414 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 3 }
Default
null
null
{ "text": "How can I look at where my available cash is coming from?" }
[ { "label": "NEGATIVE", "score": 0.9994044899940491 }, { "label": "POSITIVE", "score": 0.0005955112283118069 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 70 }
Default
null
null
{ "text": "Can you tell me what the exchange fee is?" }
[ { "label": "NEGATIVE", "score": 0.9974411725997925 }, { "label": "POSITIVE", "score": 0.00255880830809474 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 31 }
Default
null
null
{ "text": "My card was stolen last night." }
[ { "label": "NEGATIVE", "score": 0.9946383237838745 }, { "label": "POSITIVE", "score": 0.005361633840948343 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 41 }
Default
null
null
{ "text": "I punched in the wrong pin too many times and I'm locked out." }
[ { "label": "NEGATIVE", "score": 0.9995219707489014 }, { "label": "POSITIVE", "score": 0.00047801193431951106 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 49 }
Default
null
null
{ "text": "My last name has changed and I need to update my account details." }
[ { "label": "NEGATIVE", "score": 0.9994574189186096 }, { "label": "POSITIVE", "score": 0.000542537251021713 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 30 }
Default
null
null
{ "text": "Help me! When I was abroad, the exchange rate was wrong." }
[ { "label": "NEGATIVE", "score": 0.9996732473373413 }, { "label": "POSITIVE", "score": 0.00032681773882359266 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 76 }
Default
null
null
{ "text": "I noticed my card was used in a small town that I have never been to. Can you stop the card from being used more?" }
[ { "label": "NEGATIVE", "score": 0.9933530688285828 }, { "label": "POSITIVE", "score": 0.006646923255175352 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 22 }
Default
null
null
{ "text": "How do I add money to my card?" }
[ { "label": "NEGATIVE", "score": 0.9979923963546753 }, { "label": "POSITIVE", "score": 0.002007594332098961 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 62 }
Default
null
null
{ "text": "When do you charge fees on accounts? I just saw a charge on my statement." }
[ { "label": "NEGATIVE", "score": 0.9902586340904236 }, { "label": "POSITIVE", "score": 0.009741369634866714 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 15 }
Default
null
null
{ "text": "Can you send me more cards for my account?" }
[ { "label": "NEGATIVE", "score": 0.9986793398857117 }, { "label": "POSITIVE", "score": 0.0013206411385908723 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 39 }
Default
null
null
{ "text": "Where can I find the auto-top up feature?" }
[ { "label": "NEGATIVE", "score": 0.9988625645637512 }, { "label": "POSITIVE", "score": 0.0011374647729098797 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 4 }
Default
null
null
{ "text": "How can I obtain a disposable virtual card?" }
[ { "label": "NEGATIVE", "score": 0.9994948506355286 }, { "label": "POSITIVE", "score": 0.0005052232882007957 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 37 }
Default
null
null
{ "text": "can my husband open an account and transfer money" }
[ { "label": "NEGATIVE", "score": 0.9911328554153442 }, { "label": "POSITIVE", "score": 0.008867117576301098 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 50 }
Default
null
null
{ "text": "Will I get charged fees when I add money with an international card?" }
[ { "label": "NEGATIVE", "score": 0.9984098076820374 }, { "label": "POSITIVE", "score": 0.0015901457518339157 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 57 }
Default
null
null
{ "text": "Since I just got married I need to change my name." }
[ { "label": "NEGATIVE", "score": 0.9991996884346008 }, { "label": "POSITIVE", "score": 0.0008002964896149933 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 30 }
Default
null
null
{ "text": "Why have my top ups been canceled?" }
[ { "label": "NEGATIVE", "score": 0.9990310668945312 }, { "label": "POSITIVE", "score": 0.0009689272847026587 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 61 }
Default
null
null
{ "text": "Why can't my beneficiary access my account?" }
[ { "label": "NEGATIVE", "score": 0.999397337436676 }, { "label": "POSITIVE", "score": 0.0006026655901223421 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 7 }
Default
null
null
{ "text": "There's a payment that isn't mine on my app" }
[ { "label": "NEGATIVE", "score": 0.9988916516304016 }, { "label": "POSITIVE", "score": 0.0011083806166425347 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 16 }
Default
null
null
{ "text": "Where do I go to add a new card?" }
[ { "label": "NEGATIVE", "score": 0.9979216456413269 }, { "label": "POSITIVE", "score": 0.0020783136133104563 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 13 }
Default
null
null
{ "text": "What documentation do you accept for the identity check?" }
[ { "label": "NEGATIVE", "score": 0.9932214617729187 }, { "label": "POSITIVE", "score": 0.006778515875339508 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 69 }
Default
null
null
{ "text": "Why is the transfer still pending? Can I do something?" }
[ { "label": "NEGATIVE", "score": 0.9991637468338013 }, { "label": "POSITIVE", "score": 0.0008362257503904402 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 48 }
Default
null
null
{ "text": "\nHow do I unblock my PIN?" }
[ { "label": "NEGATIVE", "score": 0.9969154000282288 }, { "label": "POSITIVE", "score": 0.003084577154368162 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 49 }
Default
null
null
{ "text": "I forgot my PIN number." }
[ { "label": "NEGATIVE", "score": 0.9995322227478027 }, { "label": "POSITIVE", "score": 0.00046776715316809714 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 49 }
Default
null
null
{ "text": "What do I do if I think someone has used my card without permission? I can see a few transactions I don't recognize." }
[ { "label": "NEGATIVE", "score": 0.999301016330719 }, { "label": "POSITIVE", "score": 0.0006989869871176779 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 22 }
Default
null
null
{ "text": "can you tell me where to find the top-up verification code?" }
[ { "label": "NEGATIVE", "score": 0.9993708729743958 }, { "label": "POSITIVE", "score": 0.0006291251629590988 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 71 }
Default
null
null
{ "text": "What currencies can be exchanged in the app?" }
[ { "label": "NEGATIVE", "score": 0.995154082775116 }, { "label": "POSITIVE", "score": 0.004845892544835806 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 33 }
Default
null
null
{ "text": "Can you tell me the ATMs I can use with my card?" }
[ { "label": "NEGATIVE", "score": 0.994997501373291 }, { "label": "POSITIVE", "score": 0.005002518184483051 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 3 }
Default
null
null