inputs
dict | prediction
list | prediction_agent
stringclasses 1
value | annotation
null | annotation_agent
null | multi_label
bool 1
class | explanation
null | id
null | metadata
dict | status
stringclasses 1
value | event_timestamp
null | metrics
null |
|---|---|---|---|---|---|---|---|---|---|---|---|
{
"text": "My refund for a purchase hasn't cone through yet."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9925196170806885
},
{
"label": "POSITIVE",
"score": 0.0074803754687309265
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 51
}
|
Default
| null | null |
{
"text": "What US cards do you accept? I only have 1 other."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9915888905525208
},
{
"label": "POSITIVE",
"score": 0.008411111310124397
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 54
}
|
Default
| null | null |
{
"text": "Do EU transfers happen quickly? I purchased something a few days ago and the seller hasn't received my money yet."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9992430806159973
},
{
"label": "POSITIVE",
"score": 0.000756927183829248
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 48
}
|
Default
| null | null |
{
"text": "How do I know if my top-up went through?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9994233250617981
},
{
"label": "POSITIVE",
"score": 0.0005767050897702575
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 47
}
|
Default
| null | null |
{
"text": "Are you able to delete my account?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9992331862449646
},
{
"label": "POSITIVE",
"score": 0.0007668606122024357
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 55
}
|
Default
| null | null |
{
"text": "Could you please freeze my card immediately?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.999478816986084
},
{
"label": "POSITIVE",
"score": 0.0005211940733715892
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 41
}
|
Default
| null | null |
{
"text": "I would like to link my card to my account."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9896112680435181
},
{
"label": "POSITIVE",
"score": 0.010388676077127457
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 13
}
|
Default
| null | null |
{
"text": "Is my card activated?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9889228940010071
},
{
"label": "POSITIVE",
"score": 0.011077084578573704
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 0
}
|
Default
| null | null |
{
"text": "My money is gone. I had topped up recently and saw it was there and went through, but now it's disappeared, what's going on?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9991915822029114
},
{
"label": "POSITIVE",
"score": 0.0008083659340627491
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 61
}
|
Default
| null | null |
{
"text": "Top up not available in my wallet."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9996052384376526
},
{
"label": "POSITIVE",
"score": 0.00039473845390602946
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 62
}
|
Default
| null | null |
{
"text": "Please tell me why the purchase I made online returned payment. I really wanted this item and I've been trying for 2 weeks."
}
|
[
{
"label": "NEGATIVE",
"score": 0.21671828627586365
},
{
"label": "POSITIVE",
"score": 0.783281683921814
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 53
}
|
Default
| null | null |
{
"text": "I need clarity on why my card is not working."
}
|
[
{
"label": "NEGATIVE",
"score": 0.999530553817749
},
{
"label": "POSITIVE",
"score": 0.0004694055241998285
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 14
}
|
Default
| null | null |
{
"text": "I would like an extra card."
}
|
[
{
"label": "NEGATIVE",
"score": 0.03414659947156906
},
{
"label": "POSITIVE",
"score": 0.9658533930778503
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 39
}
|
Default
| null | null |
{
"text": "Why isn't my Google Pay top up working for me? Did I do something wrong?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9994008541107178
},
{
"label": "POSITIVE",
"score": 0.0005991249927319586
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 2
}
|
Default
| null | null |
{
"text": "I goofed up and used the wrong account. Please help."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9994115233421326
},
{
"label": "POSITIVE",
"score": 0.0005884686834178865
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 8
}
|
Default
| null | null |
{
"text": "Do you send more than one card?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.982948362827301
},
{
"label": "POSITIVE",
"score": 0.017051631584763527
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 39
}
|
Default
| null | null |
{
"text": "Can my friends top up my account?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9930596947669983
},
{
"label": "POSITIVE",
"score": 0.0069403196685016155
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 62
}
|
Default
| null | null |
{
"text": "Explain to me how to verify the top-up card."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9749971032142639
},
{
"label": "POSITIVE",
"score": 0.025002865120768547
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 71
}
|
Default
| null | null |
{
"text": "Can you let me know why my cash withdrawal is still pending?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9993668794631958
},
{
"label": "POSITIVE",
"score": 0.0006331109325401485
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 46
}
|
Default
| null | null |
{
"text": "can i get a virtual card online"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9806122183799744
},
{
"label": "POSITIVE",
"score": 0.019387800246477127
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 37
}
|
Default
| null | null |
{
"text": "Why is the exchange rate on my card payment different than I expected?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9983816146850586
},
{
"label": "POSITIVE",
"score": 0.001618443988263607
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 17
}
|
Default
| null | null |
{
"text": "I am unable to use my top-up on the app. Could you explain this to me?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9996841549873352
},
{
"label": "POSITIVE",
"score": 0.0003158383769914508
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 61
}
|
Default
| null | null |
{
"text": "Why is my transaction taking so long to complete?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9990546107292175
},
{
"label": "POSITIVE",
"score": 0.0009453925886191428
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 66
}
|
Default
| null | null |
{
"text": "I tried transferring to an account but it didn't go through. What happened?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.999333918094635
},
{
"label": "POSITIVE",
"score": 0.0006660891813226044
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 7
}
|
Default
| null | null |
{
"text": "My card is due to expire soon."
}
|
[
{
"label": "NEGATIVE",
"score": 0.960247814655304
},
{
"label": "POSITIVE",
"score": 0.039752133190631866
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 9
}
|
Default
| null | null |
{
"text": "Why hasn't my son received the transfer I sent to him earlier?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9991543292999268
},
{
"label": "POSITIVE",
"score": 0.0008456723880954087
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 66
}
|
Default
| null | null |
{
"text": "how to recover my passcode"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9971944689750671
},
{
"label": "POSITIVE",
"score": 0.002805564319714904
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 44
}
|
Default
| null | null |
{
"text": "I am under the impression that my top up is still pending"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9685345888137817
},
{
"label": "POSITIVE",
"score": 0.03146538883447647
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 47
}
|
Default
| null | null |
{
"text": "I just saw a fee on my account. When do these get charged?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9978212714195251
},
{
"label": "POSITIVE",
"score": 0.002178729046136141
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 15
}
|
Default
| null | null |
{
"text": "I have been charged a fee for getting cash"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9877439141273499
},
{
"label": "POSITIVE",
"score": 0.012256057932972908
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 19
}
|
Default
| null | null |
{
"text": "How do I verify my identity?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9982638955116272
},
{
"label": "POSITIVE",
"score": 0.001736118458211422
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 69
}
|
Default
| null | null |
{
"text": "I am worried about fees for top up cards?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9987795948982239
},
{
"label": "POSITIVE",
"score": 0.0012203807709738612
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 57
}
|
Default
| null | null |
{
"text": "I want one of the virtual cards!"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9058414697647095
},
{
"label": "POSITIVE",
"score": 0.09415852278470993
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 40
}
|
Default
| null | null |
{
"text": "How is the exchange rate doing?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9988915324211121
},
{
"label": "POSITIVE",
"score": 0.0011084805009886622
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 32
}
|
Default
| null | null |
{
"text": "When do I get my card PIN?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.997579038143158
},
{
"label": "POSITIVE",
"score": 0.002420965814962983
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 38
}
|
Default
| null | null |
{
"text": "Why am I being told this transfer will not go thru"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9989724159240723
},
{
"label": "POSITIVE",
"score": 0.0010275676613673568
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 7
}
|
Default
| null | null |
{
"text": "How do I transfer funds if I am paid in GBP?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9993711113929749
},
{
"label": "POSITIVE",
"score": 0.0006289059529080987
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 50
}
|
Default
| null | null |
{
"text": "Where is the cash deposit I made?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9992985725402832
},
{
"label": "POSITIVE",
"score": 0.0007014479488134384
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 6
}
|
Default
| null | null |
{
"text": "Should I order a new card before I freeze my original one?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9989182353019714
},
{
"label": "POSITIVE",
"score": 0.0010817759903147817
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 22
}
|
Default
| null | null |
{
"text": "From what countries can I use an account?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9977156519889832
},
{
"label": "POSITIVE",
"score": 0.002284328918904066
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 24
}
|
Default
| null | null |
{
"text": "make my account go away"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9969141483306885
},
{
"label": "POSITIVE",
"score": 0.0030858656391501427
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 55
}
|
Default
| null | null |
{
"text": "What are the top up charges for all US cards?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.995241105556488
},
{
"label": "POSITIVE",
"score": 0.004758887458592653
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 57
}
|
Default
| null | null |
{
"text": "I think there's a purchase at a store that I didn't go to."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9873909950256348
},
{
"label": "POSITIVE",
"score": 0.012609017081558704
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 16
}
|
Default
| null | null |
{
"text": "want to know where funds come from"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9749247431755066
},
{
"label": "POSITIVE",
"score": 0.025075240060687065
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 70
}
|
Default
| null | null |
{
"text": "Hello, I was contacted by a seller who let me know my money didn't come through on their side. It most certainly came out of my account so I need this looked at immediately because now it has been returned to me!"
}
|
[
{
"label": "NEGATIVE",
"score": 0.996241569519043
},
{
"label": "POSITIVE",
"score": 0.0037583939265459776
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 53
}
|
Default
| null | null |
{
"text": "I need two cards. Is this possible?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.991635799407959
},
{
"label": "POSITIVE",
"score": 0.008364176377654076
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 39
}
|
Default
| null | null |
{
"text": "The ATM keeps declining my Transaction . I tried two different ATMs already Would you please check if everything is okay with my account?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9986376166343689
},
{
"label": "POSITIVE",
"score": 0.001362353446893394
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 26
}
|
Default
| null | null |
{
"text": "Hey, I got charged extra for some reason when I purchased an app. Is this a hidden fee or something? I don't think it's very cool."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9987462759017944
},
{
"label": "POSITIVE",
"score": 0.001253725728020072
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 34
}
|
Default
| null | null |
{
"text": "What does the decline message mean"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9979177117347717
},
{
"label": "POSITIVE",
"score": 0.002082274993881583
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 27
}
|
Default
| null | null |
{
"text": "Is there anything to do because my phone was stolen?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9992274641990662
},
{
"label": "POSITIVE",
"score": 0.0007724901661276817
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 42
}
|
Default
| null | null |
{
"text": "Where do I find my code to verify my top-up card?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9994619488716125
},
{
"label": "POSITIVE",
"score": 0.000538049906026572
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 71
}
|
Default
| null | null |
{
"text": "What would be a reason my transfer got declined?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9991970062255859
},
{
"label": "POSITIVE",
"score": 0.0008030484314076602
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 27
}
|
Default
| null | null |
{
"text": "What is the cost of a transfer?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9976759552955627
},
{
"label": "POSITIVE",
"score": 0.0023240349255502224
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 56
}
|
Default
| null | null |
{
"text": "What is wrong with my top-up?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9993191361427307
},
{
"label": "POSITIVE",
"score": 0.0006808617035858333
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 47
}
|
Default
| null | null |
{
"text": "I have just read my statement and there is a payment I don't recognise."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9947529435157776
},
{
"label": "POSITIVE",
"score": 0.005247090943157673
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 16
}
|
Default
| null | null |
{
"text": "Can I use this app to exchange between dollars and pounds?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9985973834991455
},
{
"label": "POSITIVE",
"score": 0.0014026409480720758
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 33
}
|
Default
| null | null |
{
"text": "Card payment is still pending, why is that the case?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9948447942733765
},
{
"label": "POSITIVE",
"score": 0.005155205726623535
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 45
}
|
Default
| null | null |
{
"text": "Is there a discount for multiple currency exchanges?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.997955858707428
},
{
"label": "POSITIVE",
"score": 0.002044120104983449
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 31
}
|
Default
| null | null |
{
"text": "I transferred some cash and it has not arrived yet."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9992440342903137
},
{
"label": "POSITIVE",
"score": 0.0007559668156318367
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 66
}
|
Default
| null | null |
{
"text": "I'm interested in using fiat currencies, which do you support?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.8296005725860596
},
{
"label": "POSITIVE",
"score": 0.17039945721626282
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 36
}
|
Default
| null | null |
{
"text": "Which ATMs take the card?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9949665069580078
},
{
"label": "POSITIVE",
"score": 0.005033445544540882
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 3
}
|
Default
| null | null |
{
"text": "I made a payment and it appears it is showing twice"
}
|
[
{
"label": "NEGATIVE",
"score": 0.7004994750022888
},
{
"label": "POSITIVE",
"score": 0.29950055480003357
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 63
}
|
Default
| null | null |
{
"text": "Can someone assist me with explaining how I can unblock my pin?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9991875290870667
},
{
"label": "POSITIVE",
"score": 0.000812465907074511
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 49
}
|
Default
| null | null |
{
"text": "What's the foreign exchange rate I will receive?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9878712892532349
},
{
"label": "POSITIVE",
"score": 0.01212865486741066
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 32
}
|
Default
| null | null |
{
"text": "How much is the exchange fee?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9967988133430481
},
{
"label": "POSITIVE",
"score": 0.0032011959701776505
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 31
}
|
Default
| null | null |
{
"text": "A fee came along with me paying with card"
}
|
[
{
"label": "NEGATIVE",
"score": 0.8065510988235474
},
{
"label": "POSITIVE",
"score": 0.1934489607810974
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 15
}
|
Default
| null | null |
{
"text": "Will my card be a MasterCard or a Visa?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9964471459388733
},
{
"label": "POSITIVE",
"score": 0.0035528461448848248
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 73
}
|
Default
| null | null |
{
"text": "What do you charge for an exchange fee?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9924232363700867
},
{
"label": "POSITIVE",
"score": 0.007576771546155214
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 31
}
|
Default
| null | null |
{
"text": "I made a check deposit but the cash hasn't arrived in my account yet."
}
|
[
{
"label": "NEGATIVE",
"score": 0.997901976108551
},
{
"label": "POSITIVE",
"score": 0.0020980339031666517
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 6
}
|
Default
| null | null |
{
"text": "Can I use a Visa or Mastercard?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9969545602798462
},
{
"label": "POSITIVE",
"score": 0.003045403165742755
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 73
}
|
Default
| null | null |
{
"text": "Is my card frozen?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9983361959457397
},
{
"label": "POSITIVE",
"score": 0.001663801958784461
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 14
}
|
Default
| null | null |
{
"text": "Can you please tell me why my transfer failed?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9997029900550842
},
{
"label": "POSITIVE",
"score": 0.0002970185305457562
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 35
}
|
Default
| null | null |
{
"text": "The card I thought was lost was just in my jacket, so can I reactivate it since I found it this morning?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9956967830657959
},
{
"label": "POSITIVE",
"score": 0.004303213208913803
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 13
}
|
Default
| null | null |
{
"text": "help me find where this money came from"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9986892938613892
},
{
"label": "POSITIVE",
"score": 0.0013106913538649678
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 70
}
|
Default
| null | null |
{
"text": "Why didn't my friend's transaction arrive yet?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9984375238418579
},
{
"label": "POSITIVE",
"score": 0.001562544726766646
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 66
}
|
Default
| null | null |
{
"text": "My bag was stolen from me yesterday, so I can't use any apps or anything. I need some help."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9990965723991394
},
{
"label": "POSITIVE",
"score": 0.0009033934911713004
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 42
}
|
Default
| null | null |
{
"text": "Where can I find the auto-top option?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9992861747741699
},
{
"label": "POSITIVE",
"score": 0.0007138235378079116
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 4
}
|
Default
| null | null |
{
"text": "What exactly is the exchange fee?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9947993159294128
},
{
"label": "POSITIVE",
"score": 0.005200702231377363
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 31
}
|
Default
| null | null |
{
"text": "There were a couple of payments that I have noticed on my account with my card that I didn't make. Is it possible that somebody else has my card information?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9975869059562683
},
{
"label": "POSITIVE",
"score": 0.002413088921457529
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 16
}
|
Default
| null | null |
{
"text": "Is there a way to change my PIN without having to go to the bank?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9971336126327515
},
{
"label": "POSITIVE",
"score": 0.00286640552803874
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 21
}
|
Default
| null | null |
{
"text": "I attempted to deposit a cheque yesterday but the balance isn't showing today. Is it still pending?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9984661340713501
},
{
"label": "POSITIVE",
"score": 0.0015338463708758354
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 6
}
|
Default
| null | null |
{
"text": "How do I active this card?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9974266290664673
},
{
"label": "POSITIVE",
"score": 0.002573353471234441
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 0
}
|
Default
| null | null |
{
"text": "When are you going to activate my card?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9915759563446045
},
{
"label": "POSITIVE",
"score": 0.008424051105976105
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 0
}
|
Default
| null | null |
{
"text": "The transfer to my account was not allowed."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9953925609588623
},
{
"label": "POSITIVE",
"score": 0.004607395734637976
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 7
}
|
Default
| null | null |
{
"text": "How can I cancel a transfer I made"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9996987581253052
},
{
"label": "POSITIVE",
"score": 0.00030126553610898554
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 8
}
|
Default
| null | null |
{
"text": "I am having problems with a top-up."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9994733929634094
},
{
"label": "POSITIVE",
"score": 0.0005266632069833577
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 59
}
|
Default
| null | null |
{
"text": "Does a discount apply if I exchange currencies frequently?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9955170154571533
},
{
"label": "POSITIVE",
"score": 0.004482990130782127
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 31
}
|
Default
| null | null |
{
"text": "I lost my passcode."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9997623562812805
},
{
"label": "POSITIVE",
"score": 0.0002376391930738464
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 44
}
|
Default
| null | null |
{
"text": "I can't see all the refunds in my statement"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9983791708946228
},
{
"label": "POSITIVE",
"score": 0.0016208101296797395
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 51
}
|
Default
| null | null |
{
"text": "Do I need to order a new card before it expires?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9985833168029785
},
{
"label": "POSITIVE",
"score": 0.001416667364537716
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 9
}
|
Default
| null | null |
{
"text": "Where is the PIN for my card located?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9991385340690613
},
{
"label": "POSITIVE",
"score": 0.0008614446269348264
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 38
}
|
Default
| null | null |
{
"text": "I returned something to a store but can't see my refund."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9989469647407532
},
{
"label": "POSITIVE",
"score": 0.0010529692517593503
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 51
}
|
Default
| null | null |
{
"text": "I was charged twice for an in-store purchase that I thought was declined. My App says that it's still pending for one of the payments. Please make sure one of the charges is removed."
}
|
[
{
"label": "NEGATIVE",
"score": 0.996945858001709
},
{
"label": "POSITIVE",
"score": 0.0030541440937668085
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 63
}
|
Default
| null | null |
{
"text": "It looks like my top up didn't work. Why?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9997890591621399
},
{
"label": "POSITIVE",
"score": 0.000210967191378586
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 59
}
|
Default
| null | null |
{
"text": "how to change name on account"
}
|
[
{
"label": "NEGATIVE",
"score": 0.614530622959137
},
{
"label": "POSITIVE",
"score": 0.38546934723854065
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 30
}
|
Default
| null | null |
{
"text": "Why didnt my top up go through"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9961193799972534
},
{
"label": "POSITIVE",
"score": 0.003880611155182123
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 61
}
|
Default
| null | null |
{
"text": "How can I tell where the money came from?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9993534684181213
},
{
"label": "POSITIVE",
"score": 0.0006465593469329178
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 70
}
|
Default
| null | null |
{
"text": "My account was charged twice for one purchase"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9824014902114868
},
{
"label": "POSITIVE",
"score": 0.01759849674999714
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 63
}
|
Default
| null | null |
{
"text": "when will the balance on my account change form a transfer"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9945566058158875
},
{
"label": "POSITIVE",
"score": 0.005443392787128687
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 5
}
|
Default
| null | null |
{
"text": "How do I change my details?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9992931485176086
},
{
"label": "POSITIVE",
"score": 0.0007069014245644212
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 30
}
|
Default
| null | null |
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