inputs
dict
prediction
list
prediction_agent
stringclasses
1 value
annotation
null
annotation_agent
null
multi_label
bool
1 class
explanation
null
id
null
metadata
dict
status
stringclasses
1 value
event_timestamp
null
metrics
null
{ "text": "Hi, I have withdrawn cash from the ATM on holiday and i guess withdrawal amount has been overcharged. I did it as i was not aware of these charges." }
[ { "label": "NEGATIVE", "score": 0.9982141852378845 }, { "label": "POSITIVE", "score": 0.001785816391929984 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 76 }
Default
null
null
{ "text": "On a card top-up, where can I verify?" }
[ { "label": "NEGATIVE", "score": 0.9970990419387817 }, { "label": "POSITIVE", "score": 0.0029009326826781034 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 71 }
Default
null
null
{ "text": "let me know how many disposable cards I can have?" }
[ { "label": "NEGATIVE", "score": 0.999505341053009 }, { "label": "POSITIVE", "score": 0.0004946929402649403 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 29 }
Default
null
null
{ "text": "Can I add money to my account with cash?" }
[ { "label": "NEGATIVE", "score": 0.998595118522644 }, { "label": "POSITIVE", "score": 0.0014049021992832422 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 58 }
Default
null
null
{ "text": "Is there always a charge when withdrawing money?" }
[ { "label": "NEGATIVE", "score": 0.9946666955947876 }, { "label": "POSITIVE", "score": 0.00533332908526063 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 19 }
Default
null
null
{ "text": "Why would the app show a withdrawal that I did not make?" }
[ { "label": "NEGATIVE", "score": 0.9994403719902039 }, { "label": "POSITIVE", "score": 0.0005596624105237424 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 20 }
Default
null
null
{ "text": "Must I verify my identity?" }
[ { "label": "NEGATIVE", "score": 0.9945945143699646 }, { "label": "POSITIVE", "score": 0.005405468866229057 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 74 }
Default
null
null
{ "text": "Can I top up any amount?" }
[ { "label": "NEGATIVE", "score": 0.3741143047809601 }, { "label": "POSITIVE", "score": 0.6258856654167175 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 60 }
Default
null
null
{ "text": "Is there something wrong with the ATM? It would not let me pull cash out of my account." }
[ { "label": "NEGATIVE", "score": 0.9915041327476501 }, { "label": "POSITIVE", "score": 0.00849591288715601 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 26 }
Default
null
null
{ "text": "Why did you revert my top up?" }
[ { "label": "NEGATIVE", "score": 0.9957402348518372 }, { "label": "POSITIVE", "score": 0.004259780514985323 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 61 }
Default
null
null
{ "text": "how to get virtual card" }
[ { "label": "NEGATIVE", "score": 0.9485507011413574 }, { "label": "POSITIVE", "score": 0.05144928768277168 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 40 }
Default
null
null
{ "text": "How long does it take to activate my card?" }
[ { "label": "NEGATIVE", "score": 0.9980281591415405 }, { "label": "POSITIVE", "score": 0.0019718490075320005 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 0 }
Default
null
null
{ "text": "would I need to pay extra for exchanging currencies?" }
[ { "label": "NEGATIVE", "score": 0.9995139241218567 }, { "label": "POSITIVE", "score": 0.0004860936023760587 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 31 }
Default
null
null
{ "text": "Are you Visa or Mastercard?" }
[ { "label": "NEGATIVE", "score": 0.9805383086204529 }, { "label": "POSITIVE", "score": 0.019461700692772865 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 73 }
Default
null
null
{ "text": "When should I expect to receive my card?" }
[ { "label": "NEGATIVE", "score": 0.9955745935440063 }, { "label": "POSITIVE", "score": 0.004425420425832272 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 12 }
Default
null
null
{ "text": "Why can't my transfer complete?" }
[ { "label": "NEGATIVE", "score": 0.9992867708206177 }, { "label": "POSITIVE", "score": 0.0007132174214348197 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 35 }
Default
null
null
{ "text": "If you to to account, hit activate, and follow the instructions, you can activate it in just a few seconds." }
[ { "label": "NEGATIVE", "score": 0.9513834714889526 }, { "label": "POSITIVE", "score": 0.048616502434015274 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 0 }
Default
null
null
{ "text": "i do not know what this charge is for" }
[ { "label": "NEGATIVE", "score": 0.9991520047187805 }, { "label": "POSITIVE", "score": 0.0008479702519252896 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 28 }
Default
null
null
{ "text": "Why has my transfer been declined?" }
[ { "label": "NEGATIVE", "score": 0.9969489574432373 }, { "label": "POSITIVE", "score": 0.0030510560609400272 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 27 }
Default
null
null
{ "text": "I logged in wrong and am blocked, how do I log in?" }
[ { "label": "NEGATIVE", "score": 0.999559760093689 }, { "label": "POSITIVE", "score": 0.0004402751801535487 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 49 }
Default
null
null
{ "text": "There's a card payment with a name I don't recognize" }
[ { "label": "NEGATIVE", "score": 0.9991775751113892 }, { "label": "POSITIVE", "score": 0.0008224127232097089 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 16 }
Default
null
null
{ "text": "Please explain to me the process of getting a virtual card." }
[ { "label": "NEGATIVE", "score": 0.9852486848831177 }, { "label": "POSITIVE", "score": 0.014751327224075794 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 40 }
Default
null
null
{ "text": "Why do I see an extra £1 charge on my statement?" }
[ { "label": "NEGATIVE", "score": 0.997472882270813 }, { "label": "POSITIVE", "score": 0.0025271044578403234 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 34 }
Default
null
null
{ "text": "I believe that the rate of exchange for my cash withdrawl is incorrect." }
[ { "label": "NEGATIVE", "score": 0.9994267821311951 }, { "label": "POSITIVE", "score": 0.0005732277641072869 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 76 }
Default
null
null
{ "text": "No transactions are being accepted, what's wrong with my card?" }
[ { "label": "NEGATIVE", "score": 0.9996687769889832 }, { "label": "POSITIVE", "score": 0.00033128116047009826 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 14 }
Default
null
null
{ "text": "I made a transfer from France two days ago now but there hasn't made it there yet. Do international transfers take longer?" }
[ { "label": "NEGATIVE", "score": 0.9975808262825012 }, { "label": "POSITIVE", "score": 0.0024191876873373985 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 5 }
Default
null
null
{ "text": "I am tired of getting charged fees, and I have no idea why, please let me know what/when you charge fees for." }
[ { "label": "NEGATIVE", "score": 0.9992786645889282 }, { "label": "POSITIVE", "score": 0.0007213370408862829 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 15 }
Default
null
null
{ "text": "What type of card will I receive?" }
[ { "label": "NEGATIVE", "score": 0.9861304759979248 }, { "label": "POSITIVE", "score": 0.013869470916688442 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 73 }
Default
null
null
{ "text": "I was needing you to see if the exchange rate is correct from when i got cash" }
[ { "label": "NEGATIVE", "score": 0.9966747164726257 }, { "label": "POSITIVE", "score": 0.0033252714201807976 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 76 }
Default
null
null
{ "text": "Can someone help with my passcode?" }
[ { "label": "NEGATIVE", "score": 0.9988147020339966 }, { "label": "POSITIVE", "score": 0.0011852814350277185 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 44 }
Default
null
null
{ "text": "terminate my account please" }
[ { "label": "NEGATIVE", "score": 0.9996522068977356 }, { "label": "POSITIVE", "score": 0.00034774933010339737 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 55 }
Default
null
null
{ "text": "My card won't physically work." }
[ { "label": "NEGATIVE", "score": 0.9995107054710388 }, { "label": "POSITIVE", "score": 0.0004893037839792669 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 14 }
Default
null
null
{ "text": "So I've been using my account frequently to manage payments for my vacation house in a different country, and now I'm getting hit with ridiculously high fees! What's with that? Ought not I be rewarded as a frequent user?" }
[ { "label": "NEGATIVE", "score": 0.9996736645698547 }, { "label": "POSITIVE", "score": 0.0003262915706727654 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 64 }
Default
null
null
{ "text": "How can I choose between Visa and Mastercard?" }
[ { "label": "NEGATIVE", "score": 0.9966311454772949 }, { "label": "POSITIVE", "score": 0.003368858713656664 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 73 }
Default
null
null
{ "text": "Can you please sort out your top up? I need this to go through asap because I really need the money. It's already been pending for an hour." }
[ { "label": "NEGATIVE", "score": 0.9988927841186523 }, { "label": "POSITIVE", "score": 0.0011072170455008745 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 47 }
Default
null
null
{ "text": "I have been charged an extra fee when buying from your store. Why is this?" }
[ { "label": "NEGATIVE", "score": 0.9981711506843567 }, { "label": "POSITIVE", "score": 0.0018288223072886467 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 15 }
Default
null
null
{ "text": "Why was my request for cash declined?" }
[ { "label": "NEGATIVE", "score": 0.9987838864326477 }, { "label": "POSITIVE", "score": 0.0012161429040133953 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 26 }
Default
null
null
{ "text": "I placed a cash deposit in my account but I can't see it yet." }
[ { "label": "NEGATIVE", "score": 0.9968441724777222 }, { "label": "POSITIVE", "score": 0.0031557781621813774 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 6 }
Default
null
null
{ "text": "My cash received does not match what has been requested" }
[ { "label": "NEGATIVE", "score": 0.9997267723083496 }, { "label": "POSITIVE", "score": 0.0002732383436523378 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 75 }
Default
null
null
{ "text": "I want a backup second card. Is this possible?" }
[ { "label": "NEGATIVE", "score": 0.9988276958465576 }, { "label": "POSITIVE", "score": 0.0011723306961357594 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 39 }
Default
null
null
{ "text": "What countries do you operate in?" }
[ { "label": "NEGATIVE", "score": 0.9437975883483887 }, { "label": "POSITIVE", "score": 0.056202419102191925 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 24 }
Default
null
null
{ "text": "I would like to cancel a purchase." }
[ { "label": "NEGATIVE", "score": 0.9997695088386536 }, { "label": "POSITIVE", "score": 0.0002304687659488991 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 52 }
Default
null
null
{ "text": "I lost my phone and need help so someone doesn't access my account." }
[ { "label": "NEGATIVE", "score": 0.9996681809425354 }, { "label": "POSITIVE", "score": 0.0003318113449495286 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 42 }
Default
null
null
{ "text": "My card activation is failing." }
[ { "label": "NEGATIVE", "score": 0.9997742772102356 }, { "label": "POSITIVE", "score": 0.0002257308515254408 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 0 }
Default
null
null
{ "text": "I transferred money to another country several days ago, but my transaction is still pending. i have checked that the accounts are keyed in correctly. what sees to be the problem?" }
[ { "label": "NEGATIVE", "score": 0.992533266544342 }, { "label": "POSITIVE", "score": 0.00746678002178669 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 48 }
Default
null
null
{ "text": "What is the Top up rate charge for using a card in the US?" }
[ { "label": "NEGATIVE", "score": 0.9938628673553467 }, { "label": "POSITIVE", "score": 0.0061371042393147945 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 57 }
Default
null
null
{ "text": "The machine only paid me a hundred when I wanted 20" }
[ { "label": "NEGATIVE", "score": 0.9989821910858154 }, { "label": "POSITIVE", "score": 0.0010177724761888385 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 75 }
Default
null
null
{ "text": "I'm going to travel, can I have it add money automatically in certain intervals?" }
[ { "label": "NEGATIVE", "score": 0.9966180920600891 }, { "label": "POSITIVE", "score": 0.003381907008588314 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 4 }
Default
null
null
{ "text": "How long does it take for cash withdrawals to hit my account?" }
[ { "label": "NEGATIVE", "score": 0.9992278814315796 }, { "label": "POSITIVE", "score": 0.0007721380097791553 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 46 }
Default
null
null
{ "text": "My top-up was cancelled, could my bank be the problem?" }
[ { "label": "NEGATIVE", "score": 0.9996393918991089 }, { "label": "POSITIVE", "score": 0.0003606074023991823 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 61 }
Default
null
null
{ "text": "I need a new card, my old card is expiring." }
[ { "label": "NEGATIVE", "score": 0.9988106489181519 }, { "label": "POSITIVE", "score": 0.0011893368791788816 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 9 }
Default
null
null
{ "text": "I can't get money out of the ATM. Is my card actually working? It's the first time I tried using it" }
[ { "label": "NEGATIVE", "score": 0.9988174438476562 }, { "label": "POSITIVE", "score": 0.0011825368274003267 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 26 }
Default
null
null
{ "text": "Can I auto-top up? How do I do it?" }
[ { "label": "NEGATIVE", "score": 0.9988287687301636 }, { "label": "POSITIVE", "score": 0.0011712273117154837 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 4 }
Default
null
null
{ "text": "Can I use my new card?" }
[ { "label": "NEGATIVE", "score": 0.9986954927444458 }, { "label": "POSITIVE", "score": 0.0013044712832197547 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 0 }
Default
null
null
{ "text": "Why isn't the transfer I made to a friend showing?" }
[ { "label": "NEGATIVE", "score": 0.9984500408172607 }, { "label": "POSITIVE", "score": 0.00154992681927979 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 66 }
Default
null
null
{ "text": "What is the source of funds for my money?" }
[ { "label": "NEGATIVE", "score": 0.9988714456558228 }, { "label": "POSITIVE", "score": 0.0011285401415079832 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 70 }
Default
null
null
{ "text": "What happened to the transfer I did?" }
[ { "label": "NEGATIVE", "score": 0.9989529848098755 }, { "label": "POSITIVE", "score": 0.0010470390552654862 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 5 }
Default
null
null
{ "text": "You promised no fees but now I've got one. What the hell!?" }
[ { "label": "NEGATIVE", "score": 0.9926452040672302 }, { "label": "POSITIVE", "score": 0.007354764733463526 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 15 }
Default
null
null
{ "text": "What's the procedure for getting a card?" }
[ { "label": "NEGATIVE", "score": 0.9925417900085449 }, { "label": "POSITIVE", "score": 0.00745818205177784 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 43 }
Default
null
null
{ "text": "How can I reset my passcode?" }
[ { "label": "NEGATIVE", "score": 0.999417781829834 }, { "label": "POSITIVE", "score": 0.000582242151722312 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 44 }
Default
null
null
{ "text": "My rate of exchange was wrong." }
[ { "label": "NEGATIVE", "score": 0.999583899974823 }, { "label": "POSITIVE", "score": 0.00041605779551900923 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 17 }
Default
null
null
{ "text": "At what age can I open an account?" }
[ { "label": "NEGATIVE", "score": 0.9939154386520386 }, { "label": "POSITIVE", "score": 0.0060845185071229935 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 1 }
Default
null
null
{ "text": "Why is allowance not being given to my beneficiary?" }
[ { "label": "NEGATIVE", "score": 0.9797943830490112 }, { "label": "POSITIVE", "score": 0.02020561322569847 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 7 }
Default
null
null
{ "text": "passcode retrieval" }
[ { "label": "NEGATIVE", "score": 0.974770188331604 }, { "label": "POSITIVE", "score": 0.02522982843220234 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 44 }
Default
null
null
{ "text": "What should I do if I think someone is using my card without my permission?" }
[ { "label": "NEGATIVE", "score": 0.9996159672737122 }, { "label": "POSITIVE", "score": 0.00038403490907512605 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 22 }
Default
null
null
{ "text": "Hi, I was just checking over my card transactions and notice I was charged twice for a restaurant visit this week. Can you please remove one of these false charges from my account?" }
[ { "label": "NEGATIVE", "score": 0.9981157779693604 }, { "label": "POSITIVE", "score": 0.0018842038698494434 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 63 }
Default
null
null
{ "text": "There is a single payment on my card which shows as pending." }
[ { "label": "NEGATIVE", "score": 0.9907976984977722 }, { "label": "POSITIVE", "score": 0.009202294051647186 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 45 }
Default
null
null
{ "text": "There's a payment in the app I don't recognize." }
[ { "label": "NEGATIVE", "score": 0.9966046214103699 }, { "label": "POSITIVE", "score": 0.0033953720703721046 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 16 }
Default
null
null
{ "text": "Are you going to charge me to top up my card?" }
[ { "label": "NEGATIVE", "score": 0.5216357707977295 }, { "label": "POSITIVE", "score": 0.4783642292022705 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 57 }
Default
null
null
{ "text": "How can I edit my personal details in the app?" }
[ { "label": "NEGATIVE", "score": 0.9992913007736206 }, { "label": "POSITIVE", "score": 0.0007086644181981683 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 30 }
Default
null
null
{ "text": "Hi i received an error message informing me about the transaction failure. I have done the money transfer before and it never failed. Please let me know what is the issue this time." }
[ { "label": "NEGATIVE", "score": 0.6180040240287781 }, { "label": "POSITIVE", "score": 0.38199594616889954 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 7 }
Default
null
null
{ "text": "what is the most money i can top up?" }
[ { "label": "NEGATIVE", "score": 0.9857306480407715 }, { "label": "POSITIVE", "score": 0.014269337058067322 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 60 }
Default
null
null
{ "text": "Hello, in these holidays i have been overcharged on the amount i have withdrawn on one of your ATMs. I did not had any clue about the horrible charges otherwise i would not have withdrawn." }
[ { "label": "NEGATIVE", "score": 0.9990611672401428 }, { "label": "POSITIVE", "score": 0.0009388595935888588 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 76 }
Default
null
null
{ "text": "Please help me set up a new PIN." }
[ { "label": "NEGATIVE", "score": 0.9897893667221069 }, { "label": "POSITIVE", "score": 0.010210618376731873 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 21 }
Default
null
null
{ "text": "Is it free to transfer money or is there a fee?" }
[ { "label": "NEGATIVE", "score": 0.9986600279808044 }, { "label": "POSITIVE", "score": 0.0013399632880464196 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 64 }
Default
null
null
{ "text": "I must change my PIN as soon as possible." }
[ { "label": "NEGATIVE", "score": 0.9993011951446533 }, { "label": "POSITIVE", "score": 0.0006988238892517984 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 21 }
Default
null
null
{ "text": "Am I able to use Apple Pay?" }
[ { "label": "NEGATIVE", "score": 0.9968267679214478 }, { "label": "POSITIVE", "score": 0.003173254895955324 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 2 }
Default
null
null
{ "text": "can other people use the app to add money to my account" }
[ { "label": "NEGATIVE", "score": 0.9966825842857361 }, { "label": "POSITIVE", "score": 0.003317393595352769 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 62 }
Default
null
null
{ "text": "Why would my transfer be declined?" }
[ { "label": "NEGATIVE", "score": 0.9948522448539734 }, { "label": "POSITIVE", "score": 0.005147761199623346 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 27 }
Default
null
null
{ "text": "I withdrew $100 but only received $20" }
[ { "label": "NEGATIVE", "score": 0.9963032007217407 }, { "label": "POSITIVE", "score": 0.0036967922933399677 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 75 }
Default
null
null
{ "text": "Why was I charged for withdrawing cash?" }
[ { "label": "NEGATIVE", "score": 0.9982312917709351 }, { "label": "POSITIVE", "score": 0.0017687845975160599 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 19 }
Default
null
null
{ "text": "I completed I transfer the day before yesterday in this country. The transfer still is not complete. I've checked on the account number multiple times to make sure that it is the right one. Can you check to see what's going on with this?" }
[ { "label": "NEGATIVE", "score": 0.9978798627853394 }, { "label": "POSITIVE", "score": 0.002120155142620206 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 66 }
Default
null
null
{ "text": "I am not supposed to be charged a cash withdrawal fee, but I was." }
[ { "label": "NEGATIVE", "score": 0.08401454240083694 }, { "label": "POSITIVE", "score": 0.9159854650497437 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 19 }
Default
null
null
{ "text": "It won't let me prove my identity." }
[ { "label": "NEGATIVE", "score": 0.9985692501068115 }, { "label": "POSITIVE", "score": 0.0014307232340797782 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 68 }
Default
null
null
{ "text": "What about a auto top-up?" }
[ { "label": "NEGATIVE", "score": 0.9960049390792847 }, { "label": "POSITIVE", "score": 0.003995114006102085 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 4 }
Default
null
null
{ "text": "I was not distributed the correct amount of cash that I asked for" }
[ { "label": "NEGATIVE", "score": 0.9997527599334717 }, { "label": "POSITIVE", "score": 0.0002471876796334982 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 75 }
Default
null
null
{ "text": "How do I top up?" }
[ { "label": "NEGATIVE", "score": 0.3132312595844269 }, { "label": "POSITIVE", "score": 0.686768651008606 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 65 }
Default
null
null
{ "text": "Whats the process of tranfering money into an account?" }
[ { "label": "NEGATIVE", "score": 0.9981574416160583 }, { "label": "POSITIVE", "score": 0.0018425423186272383 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 65 }
Default
null
null
{ "text": "What is this extra €1 fee about?" }
[ { "label": "NEGATIVE", "score": 0.994526743888855 }, { "label": "POSITIVE", "score": 0.005473273806273937 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 34 }
Default
null
null
{ "text": "I didn't enjoy my tutor session and want a refund back. How do I go about doing this?" }
[ { "label": "NEGATIVE", "score": 0.999652087688446 }, { "label": "POSITIVE", "score": 0.0003478510770946741 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 52 }
Default
null
null
{ "text": "How can I prove who I am?" }
[ { "label": "NEGATIVE", "score": 0.9983957409858704 }, { "label": "POSITIVE", "score": 0.001604294404387474 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 69 }
Default
null
null
{ "text": "I updated by balance with a cheque yesterday but it isn't showing on my account. Did something go wrong?" }
[ { "label": "NEGATIVE", "score": 0.9988633990287781 }, { "label": "POSITIVE", "score": 0.0011365872342139482 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 6 }
Default
null
null
{ "text": "What steps can I take if someone else is using my card?" }
[ { "label": "NEGATIVE", "score": 0.9990386366844177 }, { "label": "POSITIVE", "score": 0.0009614247246645391 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 22 }
Default
null
null
{ "text": "I tried to transfer funds to a beneficiary and was denied. Can you tell me why?" }
[ { "label": "NEGATIVE", "score": 0.9993582367897034 }, { "label": "POSITIVE", "score": 0.0006417951080948114 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 7 }
Default
null
null
{ "text": "When will a transfer from the US post?" }
[ { "label": "NEGATIVE", "score": 0.9987549185752869 }, { "label": "POSITIVE", "score": 0.0012451104121282697 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 67 }
Default
null
null
{ "text": "Hi, Is there any problem with app? As i am facing some issues with the exchange of crypto currency. I am extremely interested in buying." }
[ { "label": "NEGATIVE", "score": 0.006807483732700348 }, { "label": "POSITIVE", "score": 0.9931925535202026 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 7 }
Default
null
null
{ "text": "Can I have money transferred into my account at different intervals along my trip?" }
[ { "label": "NEGATIVE", "score": 0.9990925788879395 }, { "label": "POSITIVE", "score": 0.0009074292611330748 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 4 }
Default
null
null
{ "text": "I am confused about your fee structure and was disappointed to see a fee for my transfer." }
[ { "label": "NEGATIVE", "score": 0.9994561076164246 }, { "label": "POSITIVE", "score": 0.0005439019878394902 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 64 }
Default
null
null
{ "text": "Why am i being double charged for something?" }
[ { "label": "NEGATIVE", "score": 0.9961712956428528 }, { "label": "POSITIVE", "score": 0.003828667104244232 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 63 }
Default
null
null
{ "text": "Hello. I just noticed I was charged two times for a restaurant I visited this week. Can you reverse the additional charge?" }
[ { "label": "NEGATIVE", "score": 0.9868309497833252 }, { "label": "POSITIVE", "score": 0.01316906325519085 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 63 }
Default
null
null