inputs
dict
prediction
list
prediction_agent
stringclasses
1 value
annotation
null
annotation_agent
null
multi_label
bool
1 class
explanation
null
id
null
metadata
dict
status
stringclasses
1 value
event_timestamp
null
metrics
null
{ "text": "I got double charged from something, what can I do?" }
[ { "label": "NEGATIVE", "score": 0.9919479489326477 }, { "label": "POSITIVE", "score": 0.008052036166191101 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 63 }
Default
null
null
{ "text": "Tell me what the steps for the identity checks are" }
[ { "label": "NEGATIVE", "score": 0.988443911075592 }, { "label": "POSITIVE", "score": 0.01155608706176281 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 69 }
Default
null
null
{ "text": "Tell me why I need top-up to be verified?" }
[ { "label": "NEGATIVE", "score": 0.9993482828140259 }, { "label": "POSITIVE", "score": 0.0006516958237625659 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 71 }
Default
null
null
{ "text": "Does it cost me to add cash?" }
[ { "label": "NEGATIVE", "score": 0.9973233938217163 }, { "label": "POSITIVE", "score": 0.002676591044291854 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 56 }
Default
null
null
{ "text": "How do I change my pin while traveling?" }
[ { "label": "NEGATIVE", "score": 0.9988046288490295 }, { "label": "POSITIVE", "score": 0.0011953698704019189 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 21 }
Default
null
null
{ "text": "I'd like to have it delivered on Saturday. Is that possible?" }
[ { "label": "NEGATIVE", "score": 0.4980023205280304 }, { "label": "POSITIVE", "score": 0.5019976496696472 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 12 }
Default
null
null
{ "text": "What's the reason for needing to verify my identity?" }
[ { "label": "NEGATIVE", "score": 0.999203622341156 }, { "label": "POSITIVE", "score": 0.0007964244578033686 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 74 }
Default
null
null
{ "text": "I had trouble with an incorrect rate being applied when using the ATM with foreign currency." }
[ { "label": "NEGATIVE", "score": 0.9995346069335938 }, { "label": "POSITIVE", "score": 0.00046540546463802457 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 76 }
Default
null
null
{ "text": "I think my pin has been compromised, what do I do?" }
[ { "label": "NEGATIVE", "score": 0.9985739588737488 }, { "label": "POSITIVE", "score": 0.001426069880835712 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 21 }
Default
null
null
{ "text": "Can you tell me the restrictions for the disposable cards?" }
[ { "label": "NEGATIVE", "score": 0.9981579184532166 }, { "label": "POSITIVE", "score": 0.0018420928390696645 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 29 }
Default
null
null
{ "text": "Could not complete transfer, states 'declined'" }
[ { "label": "NEGATIVE", "score": 0.9989446401596069 }, { "label": "POSITIVE", "score": 0.0010553706670179963 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 27 }
Default
null
null
{ "text": "I don't know where a direct debit payment came from" }
[ { "label": "NEGATIVE", "score": 0.9992324709892273 }, { "label": "POSITIVE", "score": 0.0007675343076698482 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 28 }
Default
null
null
{ "text": "Where's my virtual card" }
[ { "label": "NEGATIVE", "score": 0.9976573586463928 }, { "label": "POSITIVE", "score": 0.0023426725529134274 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 40 }
Default
null
null
{ "text": "On what do you base your exchange rates?" }
[ { "label": "NEGATIVE", "score": 0.9903336763381958 }, { "label": "POSITIVE", "score": 0.009666345082223415 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 32 }
Default
null
null
{ "text": "What happened to the money that I deposited?" }
[ { "label": "NEGATIVE", "score": 0.9995545744895935 }, { "label": "POSITIVE", "score": 0.00044540499220602214 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 61 }
Default
null
null
{ "text": "My card payment doesn't work." }
[ { "label": "NEGATIVE", "score": 0.9997904896736145 }, { "label": "POSITIVE", "score": 0.0002095128147630021 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 25 }
Default
null
null
{ "text": "How do I add a card on to the app?" }
[ { "label": "NEGATIVE", "score": 0.9975877404212952 }, { "label": "POSITIVE", "score": 0.0024122539907693863 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 13 }
Default
null
null
{ "text": "card is being used by someone else" }
[ { "label": "NEGATIVE", "score": 0.9902814030647278 }, { "label": "POSITIVE", "score": 0.009718600660562515 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 22 }
Default
null
null
{ "text": "Under what condition will my payment revert?" }
[ { "label": "NEGATIVE", "score": 0.9990344047546387 }, { "label": "POSITIVE", "score": 0.0009656139882281423 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 53 }
Default
null
null
{ "text": "Can I Transfer from SWIFT?" }
[ { "label": "NEGATIVE", "score": 0.9951686263084412 }, { "label": "POSITIVE", "score": 0.004831408150494099 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 56 }
Default
null
null
{ "text": "The app shows a withdrawal that I did not make or authorize." }
[ { "label": "NEGATIVE", "score": 0.9996083378791809 }, { "label": "POSITIVE", "score": 0.00039165557245723903 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 20 }
Default
null
null
{ "text": "Why do I need to verify a top-up?" }
[ { "label": "NEGATIVE", "score": 0.9995132684707642 }, { "label": "POSITIVE", "score": 0.00048677934682928026 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 71 }
Default
null
null
{ "text": "Why was my withdrawal requested cancelled by the ATM?" }
[ { "label": "NEGATIVE", "score": 0.9988654255867004 }, { "label": "POSITIVE", "score": 0.0011345548555254936 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 26 }
Default
null
null
{ "text": "I need to renew a card that's about to expire" }
[ { "label": "NEGATIVE", "score": 0.9989258050918579 }, { "label": "POSITIVE", "score": 0.0010741606820374727 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 9 }
Default
null
null
{ "text": "There is an odd 1£ charge that appears as pending on my statement. What's the reason for that? I haven't purchased anything for a pound." }
[ { "label": "NEGATIVE", "score": 0.9989956617355347 }, { "label": "POSITIVE", "score": 0.001004318124614656 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 34 }
Default
null
null
{ "text": "Where can I go to get my PIN unblocked?" }
[ { "label": "NEGATIVE", "score": 0.9993447661399841 }, { "label": "POSITIVE", "score": 0.0006552442791871727 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 49 }
Default
null
null
{ "text": "I don't have any idea what's going on but all of my transfers keep getting declined. I have double-checked over all of my recipient names and they are correct." }
[ { "label": "NEGATIVE", "score": 0.049323685467243195 }, { "label": "POSITIVE", "score": 0.9506763219833374 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 27 }
Default
null
null
{ "text": "There are duplicate transactions on my account" }
[ { "label": "NEGATIVE", "score": 0.999098539352417 }, { "label": "POSITIVE", "score": 0.0009014634997583926 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 63 }
Default
null
null
{ "text": "When I got cash, my exchange rate was off." }
[ { "label": "NEGATIVE", "score": 0.9996336698532104 }, { "label": "POSITIVE", "score": 0.0003663170791696757 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 76 }
Default
null
null
{ "text": "I require verification of my source of funds." }
[ { "label": "NEGATIVE", "score": 0.9944584369659424 }, { "label": "POSITIVE", "score": 0.005541600752621889 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 70 }
Default
null
null
{ "text": "This debit is not my transcation. How do I get my money out back?" }
[ { "label": "NEGATIVE", "score": 0.9993268847465515 }, { "label": "POSITIVE", "score": 0.0006731066387146711 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 28 }
Default
null
null
{ "text": "Questionable transactions on my account." }
[ { "label": "NEGATIVE", "score": 0.9996246695518494 }, { "label": "POSITIVE", "score": 0.00037534459261223674 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 22 }
Default
null
null
{ "text": "What are the steps to change my PIN to something else?" }
[ { "label": "NEGATIVE", "score": 0.9981492161750793 }, { "label": "POSITIVE", "score": 0.0018507615895941854 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 21 }
Default
null
null
{ "text": "What is the $1 transaction on my account?" }
[ { "label": "NEGATIVE", "score": 0.9980161786079407 }, { "label": "POSITIVE", "score": 0.001983824884518981 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 34 }
Default
null
null
{ "text": "When I got my cash, the amount was not what it should have been, based on the exchange rate." }
[ { "label": "NEGATIVE", "score": 0.9996942281723022 }, { "label": "POSITIVE", "score": 0.00030575291020795703 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 76 }
Default
null
null
{ "text": "Why is my refund not showing up on the statement?" }
[ { "label": "NEGATIVE", "score": 0.999546468257904 }, { "label": "POSITIVE", "score": 0.0004535284824669361 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 51 }
Default
null
null
{ "text": "What currencies can I use?" }
[ { "label": "NEGATIVE", "score": 0.9924359321594238 }, { "label": "POSITIVE", "score": 0.0075640627183020115 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 54 }
Default
null
null
{ "text": "When I add money to my international card do you charge a fee to do so?" }
[ { "label": "NEGATIVE", "score": 0.9948577880859375 }, { "label": "POSITIVE", "score": 0.005142251495271921 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 57 }
Default
null
null
{ "text": "I found my card again. Can I put it back into the app?" }
[ { "label": "NEGATIVE", "score": 0.9988338351249695 }, { "label": "POSITIVE", "score": 0.001166147063486278 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 13 }
Default
null
null
{ "text": "A random charge got added to my card" }
[ { "label": "NEGATIVE", "score": 0.985991895198822 }, { "label": "POSITIVE", "score": 0.01400807872414589 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 16 }
Default
null
null
{ "text": "I need to figure out what these charges are on my account. They've been coming out for a couple of days. Can i get all of this money back? Also, I need to freeze my card." }
[ { "label": "NEGATIVE", "score": 0.9996355175971985 }, { "label": "POSITIVE", "score": 0.00036445833393372595 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 16 }
Default
null
null
{ "text": "Where is my money that I transfered?!" }
[ { "label": "NEGATIVE", "score": 0.9992815852165222 }, { "label": "POSITIVE", "score": 0.0007184363203123212 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 5 }
Default
null
null
{ "text": "Top up keeps failing" }
[ { "label": "NEGATIVE", "score": 0.999732255935669 }, { "label": "POSITIVE", "score": 0.00026773594436235726 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 59 }
Default
null
null
{ "text": "How long to UK transfers usually take? I made a transfer but it didn't pop up in my history yet. I just want to make sure it went through." }
[ { "label": "NEGATIVE", "score": 0.8106815814971924 }, { "label": "POSITIVE", "score": 0.18931838870048523 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 5 }
Default
null
null
{ "text": "I withdraw money abroad but I didn't get the right amount." }
[ { "label": "NEGATIVE", "score": 0.999527096748352 }, { "label": "POSITIVE", "score": 0.0004729492065962404 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 76 }
Default
null
null
{ "text": "what is the matter?" }
[ { "label": "NEGATIVE", "score": 0.9957302808761597 }, { "label": "POSITIVE", "score": 0.004269679542630911 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 28 }
Default
null
null
{ "text": "I just took some cash out of a cash machine in Heathrow airport because I wanted to buy some new sunglasses for my holiday but you've added a fee to the withdrawal, what is this?" }
[ { "label": "NEGATIVE", "score": 0.9963257908821106 }, { "label": "POSITIVE", "score": 0.0036742098163813353 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 19 }
Default
null
null
{ "text": "I was unable to transfer to another account." }
[ { "label": "NEGATIVE", "score": 0.9991694688796997 }, { "label": "POSITIVE", "score": 0.0008305325172841549 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 7 }
Default
null
null
{ "text": "Why am I being charge a fee when using an ATM?" }
[ { "label": "NEGATIVE", "score": 0.9978463053703308 }, { "label": "POSITIVE", "score": 0.002153698354959488 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 19 }
Default
null
null
{ "text": "Do you know the reason why my card payment was declined?" }
[ { "label": "NEGATIVE", "score": 0.9990473985671997 }, { "label": "POSITIVE", "score": 0.0009525878704153001 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 25 }
Default
null
null
{ "text": "How and where can I find the identity checks?" }
[ { "label": "NEGATIVE", "score": 0.9994131922721863 }, { "label": "POSITIVE", "score": 0.0005868233274668455 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 69 }
Default
null
null
{ "text": "I will be traveling. Can I add money automatically?" }
[ { "label": "NEGATIVE", "score": 0.9773896932601929 }, { "label": "POSITIVE", "score": 0.022610342130064964 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 4 }
Default
null
null
{ "text": "I put money in my account a week ago but its still not there, what is happening?" }
[ { "label": "NEGATIVE", "score": 0.9989054799079895 }, { "label": "POSITIVE", "score": 0.0010945495450869203 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 6 }
Default
null
null
{ "text": "Whats the minimum age to have an account" }
[ { "label": "NEGATIVE", "score": 0.6426306962966919 }, { "label": "POSITIVE", "score": 0.35736939311027527 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 1 }
Default
null
null
{ "text": "What sort of restrictions are there for the disposable cards?" }
[ { "label": "NEGATIVE", "score": 0.9990413784980774 }, { "label": "POSITIVE", "score": 0.0009585716179572046 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 29 }
Default
null
null
{ "text": "I have a card that expires in the coming month, do I have to specifically ask for the updated card?" }
[ { "label": "NEGATIVE", "score": 0.9964364767074585 }, { "label": "POSITIVE", "score": 0.00356350583024323 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 9 }
Default
null
null
{ "text": "I need to exchange my GBP to AUD, how would I do this?" }
[ { "label": "NEGATIVE", "score": 0.9996189475059509 }, { "label": "POSITIVE", "score": 0.0003810198395512998 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 33 }
Default
null
null
{ "text": "Are you okay with exchanges to EUR?" }
[ { "label": "NEGATIVE", "score": 0.009391332976520061 }, { "label": "POSITIVE", "score": 0.9906086921691895 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 36 }
Default
null
null
{ "text": "What is the greatest number of times that I can top-up?" }
[ { "label": "NEGATIVE", "score": 0.00027546571800485253 }, { "label": "POSITIVE", "score": 0.9997245073318481 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 60 }
Default
null
null
{ "text": "I made a mistake on the last transfer I made, who must I speak with to cancel?" }
[ { "label": "NEGATIVE", "score": 0.9997327327728271 }, { "label": "POSITIVE", "score": 0.0002672765403985977 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 8 }
Default
null
null
{ "text": "What are the steps to activate the card, as it does not seem to work?" }
[ { "label": "NEGATIVE", "score": 0.9991254806518555 }, { "label": "POSITIVE", "score": 0.0008745411760173738 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 0 }
Default
null
null
{ "text": "Will the system automatically update once there is no more money left?" }
[ { "label": "NEGATIVE", "score": 0.994628369808197 }, { "label": "POSITIVE", "score": 0.005371646955609322 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 4 }
Default
null
null
{ "text": "The ATM didnt let me get cash" }
[ { "label": "NEGATIVE", "score": 0.9948139786720276 }, { "label": "POSITIVE", "score": 0.0051860804669559 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 26 }
Default
null
null
{ "text": "I'm not sure where my phone is. Can someone else use the app?" }
[ { "label": "NEGATIVE", "score": 0.9995757341384888 }, { "label": "POSITIVE", "score": 0.0004242063732817769 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 42 }
Default
null
null
{ "text": "My bank app said that I got cash from an ATM, but that's a mistake." }
[ { "label": "NEGATIVE", "score": 0.9995179176330566 }, { "label": "POSITIVE", "score": 0.00048206449719145894 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 20 }
Default
null
null
{ "text": "How long does it typically take a transfer to go through? I sent some money to a friend earlier today, and she really needs it. It still is a pending transfer, even though I sent it a few hours ago." }
[ { "label": "NEGATIVE", "score": 0.9619876146316528 }, { "label": "POSITIVE", "score": 0.03801243379712105 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 66 }
Default
null
null
{ "text": "I don't have the means to prove my identity." }
[ { "label": "NEGATIVE", "score": 0.9997667670249939 }, { "label": "POSITIVE", "score": 0.00023317523300647736 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 68 }
Default
null
null
{ "text": "Is there a fee for transferring money" }
[ { "label": "NEGATIVE", "score": 0.9943299293518066 }, { "label": "POSITIVE", "score": 0.005670016631484032 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 64 }
Default
null
null
{ "text": "There is a charge I don't recognize." }
[ { "label": "NEGATIVE", "score": 0.9644829034805298 }, { "label": "POSITIVE", "score": 0.03551705181598663 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 16 }
Default
null
null
{ "text": "I need to activate my card." }
[ { "label": "NEGATIVE", "score": 0.9978698492050171 }, { "label": "POSITIVE", "score": 0.0021301524247974157 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 0 }
Default
null
null
{ "text": "If my card is going to expire this month, do I need to order a new one?" }
[ { "label": "NEGATIVE", "score": 0.9988828897476196 }, { "label": "POSITIVE", "score": 0.0011171083897352219 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 9 }
Default
null
null
{ "text": "Do you have support for flat currencies?" }
[ { "label": "NEGATIVE", "score": 0.9962195158004761 }, { "label": "POSITIVE", "score": 0.0037804602179676294 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 36 }
Default
null
null
{ "text": "How much do you charge for exchange rates?" }
[ { "label": "NEGATIVE", "score": 0.9971818327903748 }, { "label": "POSITIVE", "score": 0.0028181374073028564 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 31 }
Default
null
null
{ "text": "I want to get rid of the account, and delete personal information ." }
[ { "label": "NEGATIVE", "score": 0.9997551441192627 }, { "label": "POSITIVE", "score": 0.00024481353466399014 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 55 }
Default
null
null
{ "text": "Whats the transfer process" }
[ { "label": "NEGATIVE", "score": 0.013984663411974907 }, { "label": "POSITIVE", "score": 0.9860153198242188 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 65 }
Default
null
null
{ "text": "I see a direct debit transaction that I didn't make." }
[ { "label": "NEGATIVE", "score": 0.9945061206817627 }, { "label": "POSITIVE", "score": 0.005493868142366409 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 28 }
Default
null
null
{ "text": "My passcode won't work." }
[ { "label": "NEGATIVE", "score": 0.999775230884552 }, { "label": "POSITIVE", "score": 0.00022477135644294322 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 44 }
Default
null
null
{ "text": "I have a question about fee for cash withdraw." }
[ { "label": "NEGATIVE", "score": 0.994281530380249 }, { "label": "POSITIVE", "score": 0.005718538071960211 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 19 }
Default
null
null
{ "text": "I'm getting concerned here. I sent a friend some money and she isn't seeing it. What's going on?" }
[ { "label": "NEGATIVE", "score": 0.9987725615501404 }, { "label": "POSITIVE", "score": 0.001227403525263071 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 66 }
Default
null
null
{ "text": "I'm having issues with my card. You guys keep declining it for some reason. I haven't had any issues up until this point. What is going on? I've tried a handful of times with the same, unfortunate, result!" }
[ { "label": "NEGATIVE", "score": 0.9982818365097046 }, { "label": "POSITIVE", "score": 0.001718179089948535 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 27 }
Default
null
null
{ "text": "What areas are cards delivered to?" }
[ { "label": "NEGATIVE", "score": 0.9959937930107117 }, { "label": "POSITIVE", "score": 0.004006242845207453 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 43 }
Default
null
null
{ "text": "What is needed for my daughter to open an account?" }
[ { "label": "NEGATIVE", "score": 0.9978756308555603 }, { "label": "POSITIVE", "score": 0.0021243859082460403 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 1 }
Default
null
null
{ "text": "Where is the closest ATM I can use?" }
[ { "label": "NEGATIVE", "score": 0.9976239204406738 }, { "label": "POSITIVE", "score": 0.0023760772310197353 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 3 }
Default
null
null
{ "text": "The check I deposited yesterday isn't listed yet. Isn't that pretty slow? I need to see the balance increased by that check." }
[ { "label": "NEGATIVE", "score": 0.9879915118217468 }, { "label": "POSITIVE", "score": 0.01200852170586586 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 6 }
Default
null
null
{ "text": "I can't remember what my password is" }
[ { "label": "NEGATIVE", "score": 0.9990873336791992 }, { "label": "POSITIVE", "score": 0.0009126053773798048 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 44 }
Default
null
null
{ "text": "Can you tell me why the card payment came back?" }
[ { "label": "NEGATIVE", "score": 0.9992203116416931 }, { "label": "POSITIVE", "score": 0.0007797145517542958 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 53 }
Default
null
null
{ "text": "Can you check the exchange rate on a cash transaction I did overseas" }
[ { "label": "NEGATIVE", "score": 0.9899945855140686 }, { "label": "POSITIVE", "score": 0.010005427524447441 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 76 }
Default
null
null
{ "text": "I used my card the other day to get cash from an ATM and was charged an extra fee. I don't understand why I am being charged a fee all of a sudden. I thought it was free to withdraw from an ATM?" }
[ { "label": "NEGATIVE", "score": 0.9986384510993958 }, { "label": "POSITIVE", "score": 0.0013615804491564631 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 19 }
Default
null
null
{ "text": "I need my PIN, where is it?" }
[ { "label": "NEGATIVE", "score": 0.9995404481887817 }, { "label": "POSITIVE", "score": 0.0004595061473082751 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 38 }
Default
null
null
{ "text": "My card payment was reverted, why?" }
[ { "label": "NEGATIVE", "score": 0.9992787837982178 }, { "label": "POSITIVE", "score": 0.000721198448445648 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 53 }
Default
null
null
{ "text": "What's up with the extra fee I got?" }
[ { "label": "NEGATIVE", "score": 0.9968098402023315 }, { "label": "POSITIVE", "score": 0.003190150484442711 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 19 }
Default
null
null
{ "text": "Transfer was declined." }
[ { "label": "NEGATIVE", "score": 0.9977830648422241 }, { "label": "POSITIVE", "score": 0.002216949826106429 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 27 }
Default
null
null
{ "text": "Hi, I lost my phone yesterday, what can I do to stop someone using my account on it?" }
[ { "label": "NEGATIVE", "score": 0.9996609091758728 }, { "label": "POSITIVE", "score": 0.00033912970684468746 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 42 }
Default
null
null
{ "text": "I think I am having an issue with withdraws on my card. It was declined on the way to work this morning. This hasn't happened in the past." }
[ { "label": "NEGATIVE", "score": 0.9753089547157288 }, { "label": "POSITIVE", "score": 0.02469106763601303 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 26 }
Default
null
null
{ "text": "When I travel, can it automatically add money in certain intervals?" }
[ { "label": "NEGATIVE", "score": 0.9983785152435303 }, { "label": "POSITIVE", "score": 0.0016214954666793346 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 4 }
Default
null
null
{ "text": "What can I use to verify my identity?" }
[ { "label": "NEGATIVE", "score": 0.9984990954399109 }, { "label": "POSITIVE", "score": 0.001500926911830902 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 69 }
Default
null
null
{ "text": "I can't recognise this Direct Debit payment." }
[ { "label": "NEGATIVE", "score": 0.9991558790206909 }, { "label": "POSITIVE", "score": 0.0008440767996944487 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 28 }
Default
null
null
{ "text": "i entered my pin in wrong and got it frozen. how many tries do i have" }
[ { "label": "NEGATIVE", "score": 0.9990695118904114 }, { "label": "POSITIVE", "score": 0.0009304853738285601 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 26 }
Default
null
null
{ "text": "How do I top up using my Apple Watch?" }
[ { "label": "NEGATIVE", "score": 0.9922601580619812 }, { "label": "POSITIVE", "score": 0.007739831227809191 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 2 }
Default
null
null
{ "text": "Help me verify my identification." }
[ { "label": "NEGATIVE", "score": 0.9665499329566956 }, { "label": "POSITIVE", "score": 0.03345009684562683 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 68 }
Default
null
null