inputs
dict
prediction
list
prediction_agent
stringclasses
1 value
annotation
null
annotation_agent
null
multi_label
bool
1 class
explanation
null
id
null
metadata
dict
status
stringclasses
1 value
event_timestamp
null
metrics
null
{ "text": "How do i activate my card" }
[ { "label": "NEGATIVE", "score": 0.7936599254608154 }, { "label": "POSITIVE", "score": 0.20634011924266815 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 0 }
Default
null
null
{ "text": "I've use this account all the time, including over this past month, to pay for things from my new place abroad. I'm a really good customer, so why do I suddenly have new fees? I should be rewarded instead of charged more fees." }
[ { "label": "NEGATIVE", "score": 0.019804680719971657 }, { "label": "POSITIVE", "score": 0.9801953434944153 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 64 }
Default
null
null
{ "text": "I want to know about your refund policy." }
[ { "label": "NEGATIVE", "score": 0.06621666997671127 }, { "label": "POSITIVE", "score": 0.9337832927703857 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 52 }
Default
null
null
{ "text": "I was charged for using my card?" }
[ { "label": "NEGATIVE", "score": 0.9952049851417542 }, { "label": "POSITIVE", "score": 0.004795003216713667 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 15 }
Default
null
null
{ "text": "Why did I not get my refund yet?" }
[ { "label": "NEGATIVE", "score": 0.9993630647659302 }, { "label": "POSITIVE", "score": 0.0006369314505718648 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 51 }
Default
null
null
{ "text": "My account transfer was blocked." }
[ { "label": "NEGATIVE", "score": 0.9996550679206848 }, { "label": "POSITIVE", "score": 0.0003449145006015897 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 7 }
Default
null
null
{ "text": "My card payment's cancelled" }
[ { "label": "NEGATIVE", "score": 0.999493420124054 }, { "label": "POSITIVE", "score": 0.0005066039157100022 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 53 }
Default
null
null
{ "text": "Can I choose between Visa and Mastercard?" }
[ { "label": "NEGATIVE", "score": 0.9939249753952026 }, { "label": "POSITIVE", "score": 0.006075005512684584 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 73 }
Default
null
null
{ "text": "Tell me how to top up my account using bank transfer." }
[ { "label": "NEGATIVE", "score": 0.992708146572113 }, { "label": "POSITIVE", "score": 0.007291882764548063 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 65 }
Default
null
null
{ "text": "How do I know where my funds come from?" }
[ { "label": "NEGATIVE", "score": 0.9993339776992798 }, { "label": "POSITIVE", "score": 0.0006660034414380789 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 70 }
Default
null
null
{ "text": "My identity is unable to be verified." }
[ { "label": "NEGATIVE", "score": 0.9996793270111084 }, { "label": "POSITIVE", "score": 0.0003206784022040665 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 68 }
Default
null
null
{ "text": "how do i get a new card" }
[ { "label": "NEGATIVE", "score": 0.9965348839759827 }, { "label": "POSITIVE", "score": 0.00346511066891253 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 43 }
Default
null
null
{ "text": "Why did the person I transferred money to not receive the correct amount? What should I do to get them the right amount, do I have to transfer more money to them?" }
[ { "label": "NEGATIVE", "score": 0.99965900182724 }, { "label": "POSITIVE", "score": 0.00034100713673979044 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 64 }
Default
null
null
{ "text": "My money's disappeared from my account! I topped up the other day and it was there, but now it's not. Help?" }
[ { "label": "NEGATIVE", "score": 0.9993546009063721 }, { "label": "POSITIVE", "score": 0.0006453528767451644 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 61 }
Default
null
null
{ "text": "I have lost my card, but need to place an online order! How do I get a virtual card instantly?" }
[ { "label": "NEGATIVE", "score": 0.9992886185646057 }, { "label": "POSITIVE", "score": 0.0007113830652087927 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 40 }
Default
null
null
{ "text": "Why was the payment on my card declined?" }
[ { "label": "NEGATIVE", "score": 0.9988974332809448 }, { "label": "POSITIVE", "score": 0.001102606998756528 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 25 }
Default
null
null
{ "text": "Why am I being charged for getting cash?" }
[ { "label": "NEGATIVE", "score": 0.997475266456604 }, { "label": "POSITIVE", "score": 0.002524721436202526 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 19 }
Default
null
null
{ "text": "Where can I find my fund information?" }
[ { "label": "NEGATIVE", "score": 0.9995755553245544 }, { "label": "POSITIVE", "score": 0.00042443801066838205 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 70 }
Default
null
null
{ "text": "the exchange rate on my payment was wrong" }
[ { "label": "NEGATIVE", "score": 0.9995800852775574 }, { "label": "POSITIVE", "score": 0.0004199017130304128 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 17 }
Default
null
null
{ "text": "I'm confused ass to why my contactless is not working." }
[ { "label": "NEGATIVE", "score": 0.9995462894439697 }, { "label": "POSITIVE", "score": 0.0004537078784778714 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 23 }
Default
null
null
{ "text": "Can I get a card that works in other countries like Africa and Indonesia?" }
[ { "label": "NEGATIVE", "score": 0.9934283494949341 }, { "label": "POSITIVE", "score": 0.006571603007614613 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 24 }
Default
null
null
{ "text": "I think I was charged by mistake on my debit statement." }
[ { "label": "NEGATIVE", "score": 0.9996530413627625 }, { "label": "POSITIVE", "score": 0.00034694126225076616 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 28 }
Default
null
null
{ "text": "How do i access the auto top-up option?" }
[ { "label": "NEGATIVE", "score": 0.9983965754508972 }, { "label": "POSITIVE", "score": 0.0016034493455663323 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 4 }
Default
null
null
{ "text": "My card is almost expired. How fast will I get a new one and what is the cost?" }
[ { "label": "NEGATIVE", "score": 0.9990735650062561 }, { "label": "POSITIVE", "score": 0.0009264770778827369 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 9 }
Default
null
null
{ "text": "I need help with understanding why my card is not working." }
[ { "label": "NEGATIVE", "score": 0.9996803402900696 }, { "label": "POSITIVE", "score": 0.0003196458565071225 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 14 }
Default
null
null
{ "text": "How do I order a new card when my old one is ready to expire?" }
[ { "label": "NEGATIVE", "score": 0.9990490674972534 }, { "label": "POSITIVE", "score": 0.0009509238880127668 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 9 }
Default
null
null
{ "text": "How come my card payment has been declined?" }
[ { "label": "NEGATIVE", "score": 0.9992957711219788 }, { "label": "POSITIVE", "score": 0.0007042374927550554 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 25 }
Default
null
null
{ "text": "How can I trade currencies with this app?" }
[ { "label": "NEGATIVE", "score": 0.9986746907234192 }, { "label": "POSITIVE", "score": 0.0013252967037260532 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 33 }
Default
null
null
{ "text": "I don't know what this Direct Debit payment is." }
[ { "label": "NEGATIVE", "score": 0.9994798302650452 }, { "label": "POSITIVE", "score": 0.0005201519234105945 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 28 }
Default
null
null
{ "text": "What do I do if my payment was reverted?" }
[ { "label": "NEGATIVE", "score": 0.9993208646774292 }, { "label": "POSITIVE", "score": 0.0006791217601858079 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 53 }
Default
null
null
{ "text": "I would like to transfer money from my checking account to my savings account." }
[ { "label": "NEGATIVE", "score": 0.9984270930290222 }, { "label": "POSITIVE", "score": 0.0015728675061836839 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 65 }
Default
null
null
{ "text": "Can I change my PIN at any ATM?" }
[ { "label": "NEGATIVE", "score": 0.9986129403114319 }, { "label": "POSITIVE", "score": 0.0013870277907699347 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 21 }
Default
null
null
{ "text": "I have done a transfer within the country the day before yesterday, but it's still not there yet. Can you please check what's going on with that, the account number is the right one, I've checked that several times already." }
[ { "label": "NEGATIVE", "score": 0.9955737590789795 }, { "label": "POSITIVE", "score": 0.004426268395036459 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 66 }
Default
null
null
{ "text": "The app is showing a cash withdrawal that I didn't make." }
[ { "label": "NEGATIVE", "score": 0.9966563582420349 }, { "label": "POSITIVE", "score": 0.0033436354715377092 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 20 }
Default
null
null
{ "text": "Do I need any kind of proof for the identity check?" }
[ { "label": "NEGATIVE", "score": 0.9995579123497009 }, { "label": "POSITIVE", "score": 0.0004420941404532641 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 69 }
Default
null
null
{ "text": "I topped up my account but the money isn't there now." }
[ { "label": "NEGATIVE", "score": 0.9982928037643433 }, { "label": "POSITIVE", "score": 0.0017071989132091403 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 62 }
Default
null
null
{ "text": "I attempted to get cash in the ATM but I was denied" }
[ { "label": "NEGATIVE", "score": 0.9972018003463745 }, { "label": "POSITIVE", "score": 0.002798203146085143 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 26 }
Default
null
null
{ "text": "how come i was declined" }
[ { "label": "NEGATIVE", "score": 0.9982702732086182 }, { "label": "POSITIVE", "score": 0.001729746232740581 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 26 }
Default
null
null
{ "text": "Are there specific ATM's that I can draw money from?" }
[ { "label": "NEGATIVE", "score": 0.9977235794067383 }, { "label": "POSITIVE", "score": 0.0022764636669307947 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 3 }
Default
null
null
{ "text": "It's been a couple days how much longer do I have to wait for my transfer?" }
[ { "label": "NEGATIVE", "score": 0.9971129894256592 }, { "label": "POSITIVE", "score": 0.002887031761929393 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 67 }
Default
null
null
{ "text": "Please help me with my card. As i have tried to use my card in two different ATMs but repeatedly it was declining by ATM." }
[ { "label": "NEGATIVE", "score": 0.9991777539253235 }, { "label": "POSITIVE", "score": 0.0008222367032431066 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 26 }
Default
null
null
{ "text": "Where do I pay with my debit or credit card?" }
[ { "label": "NEGATIVE", "score": 0.9992260932922363 }, { "label": "POSITIVE", "score": 0.0007739311549812555 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 10 }
Default
null
null
{ "text": "My salary is in GBP, do I need to exchange it before putting it into my account?" }
[ { "label": "NEGATIVE", "score": 0.9986382126808167 }, { "label": "POSITIVE", "score": 0.0013618161901831627 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 50 }
Default
null
null
{ "text": "How can I get my money that I didn't get from the ATM?" }
[ { "label": "NEGATIVE", "score": 0.9991313815116882 }, { "label": "POSITIVE", "score": 0.0008686458459123969 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 75 }
Default
null
null
{ "text": "I'm really upset because I made a typo during a transfer and now I've sent money to the wrong account. I can't fix this with the app. Please help me immediately!" }
[ { "label": "NEGATIVE", "score": 0.9997021555900574 }, { "label": "POSITIVE", "score": 0.00029779408941976726 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 8 }
Default
null
null
{ "text": "Help! I made a transfer in error and need to cancel it before it's complete!" }
[ { "label": "NEGATIVE", "score": 0.9995724558830261 }, { "label": "POSITIVE", "score": 0.00042753617162816226 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 8 }
Default
null
null
{ "text": "Hi, I have done a topup, but my money was reverted. Please look into this issue." }
[ { "label": "NEGATIVE", "score": 0.9831762909889221 }, { "label": "POSITIVE", "score": 0.01682371087372303 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 61 }
Default
null
null
{ "text": "I went to top up my card and it was cancelled." }
[ { "label": "NEGATIVE", "score": 0.9996681809425354 }, { "label": "POSITIVE", "score": 0.0003318390517961234 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 61 }
Default
null
null
{ "text": "My card was lost on vacation, I don't know where it is. Can you help me take care of this immediately?" }
[ { "label": "NEGATIVE", "score": 0.9981704354286194 }, { "label": "POSITIVE", "score": 0.0018295933259651065 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 41 }
Default
null
null
{ "text": "Why did the ATM take my card and keep it?" }
[ { "label": "NEGATIVE", "score": 0.9987598061561584 }, { "label": "POSITIVE", "score": 0.0012402405263856053 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 18 }
Default
null
null
{ "text": "Why does my identity need verification?" }
[ { "label": "NEGATIVE", "score": 0.9986674189567566 }, { "label": "POSITIVE", "score": 0.0013326061889529228 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 74 }
Default
null
null
{ "text": "When did you send me my new card?" }
[ { "label": "NEGATIVE", "score": 0.997456431388855 }, { "label": "POSITIVE", "score": 0.0025436030700802803 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 11 }
Default
null
null
{ "text": "How much is it to buy another card? I was hoping to buy another one." }
[ { "label": "NEGATIVE", "score": 0.9992929697036743 }, { "label": "POSITIVE", "score": 0.0007070903084240854 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 39 }
Default
null
null
{ "text": "Is it possible for me to change my PIN number?" }
[ { "label": "NEGATIVE", "score": 0.9992420673370361 }, { "label": "POSITIVE", "score": 0.0007579621160402894 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 21 }
Default
null
null
{ "text": "I need more money in my account. Can I add more by transferring?" }
[ { "label": "NEGATIVE", "score": 0.9996040463447571 }, { "label": "POSITIVE", "score": 0.0003959295281674713 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 65 }
Default
null
null
{ "text": "Will I be charged for transfers?" }
[ { "label": "NEGATIVE", "score": 0.9938441514968872 }, { "label": "POSITIVE", "score": 0.006155846174806356 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 64 }
Default
null
null
{ "text": "Why does a cash withdrawal show as pending?" }
[ { "label": "NEGATIVE", "score": 0.9989706873893738 }, { "label": "POSITIVE", "score": 0.0010293255327269435 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 46 }
Default
null
null
{ "text": "I can't use top up on Google Pay." }
[ { "label": "NEGATIVE", "score": 0.9982299208641052 }, { "label": "POSITIVE", "score": 0.0017700805328786373 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 2 }
Default
null
null
{ "text": "Top-up is loaded into the card and no update." }
[ { "label": "NEGATIVE", "score": 0.9993988275527954 }, { "label": "POSITIVE", "score": 0.0006011576042510569 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 47 }
Default
null
null
{ "text": "I accidentally put in the wrong pin too many times and now I need to unblock it. Can you assist with this?" }
[ { "label": "NEGATIVE", "score": 0.9992649555206299 }, { "label": "POSITIVE", "score": 0.0007350741070695221 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 49 }
Default
null
null
{ "text": "I used my card to get cash then I was charged a fee that I shouldn't have been charged." }
[ { "label": "NEGATIVE", "score": 0.9968178272247314 }, { "label": "POSITIVE", "score": 0.0031822111923247576 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 19 }
Default
null
null
{ "text": "What countries are getting support?" }
[ { "label": "NEGATIVE", "score": 0.9866746664047241 }, { "label": "POSITIVE", "score": 0.01332531776279211 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 24 }
Default
null
null
{ "text": "What exchange rate will I receive?" }
[ { "label": "NEGATIVE", "score": 0.9895787239074707 }, { "label": "POSITIVE", "score": 0.01042122207581997 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 32 }
Default
null
null
{ "text": "there is a transfer pending." }
[ { "label": "NEGATIVE", "score": 0.962993860244751 }, { "label": "POSITIVE", "score": 0.037006132304668427 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 48 }
Default
null
null
{ "text": "I want to use a payment card to top up my account. How can I do this?" }
[ { "label": "NEGATIVE", "score": 0.999584436416626 }, { "label": "POSITIVE", "score": 0.00041560668614692986 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 54 }
Default
null
null
{ "text": "How are cash withdrawals pending?" }
[ { "label": "NEGATIVE", "score": 0.9989454746246338 }, { "label": "POSITIVE", "score": 0.0010545540135353804 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 46 }
Default
null
null
{ "text": "My salary is received in the form of GBP. Is it necessary to configure this? If so, where is this done?" }
[ { "label": "NEGATIVE", "score": 0.9989922642707825 }, { "label": "POSITIVE", "score": 0.001007690909318626 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 50 }
Default
null
null
{ "text": "I payed with the card and there was an extra fee?" }
[ { "label": "NEGATIVE", "score": 0.9977116584777832 }, { "label": "POSITIVE", "score": 0.002288330579176545 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 15 }
Default
null
null
{ "text": "I just realized I made the wrong transaction yesterday. Would you please make it correct?I need it by tomorrow Please." }
[ { "label": "NEGATIVE", "score": 0.9990792274475098 }, { "label": "POSITIVE", "score": 0.0009207411203533411 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 8 }
Default
null
null
{ "text": "I need assistance with activating my new card." }
[ { "label": "NEGATIVE", "score": 0.996922492980957 }, { "label": "POSITIVE", "score": 0.0030774979386478662 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 0 }
Default
null
null
{ "text": "What do I do if I forgot my PIN?" }
[ { "label": "NEGATIVE", "score": 0.9990147352218628 }, { "label": "POSITIVE", "score": 0.0009852182120084763 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 49 }
Default
null
null
{ "text": "A transfer is pending." }
[ { "label": "NEGATIVE", "score": 0.30913078784942627 }, { "label": "POSITIVE", "score": 0.6908692717552185 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 48 }
Default
null
null
{ "text": "I lost my wallet and I think someone is withdrawing cash with my card. Please help. It is urgent." }
[ { "label": "NEGATIVE", "score": 0.9954579472541809 }, { "label": "POSITIVE", "score": 0.004542072769254446 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 20 }
Default
null
null
{ "text": "do I need to verify my identity before I can use my card?" }
[ { "label": "NEGATIVE", "score": 0.9993833899497986 }, { "label": "POSITIVE", "score": 0.0006166051607578993 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 74 }
Default
null
null
{ "text": "Show me where to order my card." }
[ { "label": "NEGATIVE", "score": 0.9869158267974854 }, { "label": "POSITIVE", "score": 0.013084148056805134 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 43 }
Default
null
null
{ "text": "Looks like my card payment was cancelled." }
[ { "label": "NEGATIVE", "score": 0.9997429251670837 }, { "label": "POSITIVE", "score": 0.0002570742217358202 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 53 }
Default
null
null
{ "text": "I tried to make a transfer like five different times. Why won't your system let me? Is it broke?" }
[ { "label": "NEGATIVE", "score": 0.9992888569831848 }, { "label": "POSITIVE", "score": 0.0007111767772585154 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 35 }
Default
null
null
{ "text": "Currently I can't get my card to work." }
[ { "label": "NEGATIVE", "score": 0.9997065663337708 }, { "label": "POSITIVE", "score": 0.00029345660004764795 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 14 }
Default
null
null
{ "text": "What is the status of my top up?" }
[ { "label": "NEGATIVE", "score": 0.002536479150876403 }, { "label": "POSITIVE", "score": 0.997463583946228 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 61 }
Default
null
null
{ "text": "Why wouldn't my withdrawal go through?" }
[ { "label": "NEGATIVE", "score": 0.9958528876304626 }, { "label": "POSITIVE", "score": 0.004147104918956757 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 26 }
Default
null
null
{ "text": "I need to transfer something from China, How long will it take?" }
[ { "label": "NEGATIVE", "score": 0.9994735717773438 }, { "label": "POSITIVE", "score": 0.0005264332285150886 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 67 }
Default
null
null
{ "text": "Have a payment that I haven't done." }
[ { "label": "NEGATIVE", "score": 0.7749204039573669 }, { "label": "POSITIVE", "score": 0.22507955133914948 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 16 }
Default
null
null
{ "text": "I want a refund on this." }
[ { "label": "NEGATIVE", "score": 0.996296226978302 }, { "label": "POSITIVE", "score": 0.0037037073634564877 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 52 }
Default
null
null
{ "text": "How can I transfer money using my credit card?" }
[ { "label": "NEGATIVE", "score": 0.9994181990623474 }, { "label": "POSITIVE", "score": 0.0005818131612613797 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 62 }
Default
null
null
{ "text": "My statement shows different transaction times." }
[ { "label": "NEGATIVE", "score": 0.7329578995704651 }, { "label": "POSITIVE", "score": 0.2670420706272125 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 63 }
Default
null
null
{ "text": "Explain the activation method for this card" }
[ { "label": "NEGATIVE", "score": 0.9583948850631714 }, { "label": "POSITIVE", "score": 0.041605088859796524 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 0 }
Default
null
null
{ "text": "Do you charge if I use a European bank card for top up?" }
[ { "label": "NEGATIVE", "score": 0.9953991174697876 }, { "label": "POSITIVE", "score": 0.004600858315825462 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 57 }
Default
null
null
{ "text": "I live in the US and I would like to get a card. How do I go about getting one?" }
[ { "label": "NEGATIVE", "score": 0.9823435544967651 }, { "label": "POSITIVE", "score": 0.017656467854976654 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 24 }
Default
null
null
{ "text": "The app has rejected my top up." }
[ { "label": "NEGATIVE", "score": 0.9997175335884094 }, { "label": "POSITIVE", "score": 0.0002824185648933053 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 59 }
Default
null
null
{ "text": "My top-up was supposed to be done, but now the money is gone! Is there a glitch in your system?" }
[ { "label": "NEGATIVE", "score": 0.9997172355651855 }, { "label": "POSITIVE", "score": 0.00028272325289435685 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 61 }
Default
null
null
{ "text": "Why verify the top-ups?" }
[ { "label": "NEGATIVE", "score": 0.9886929988861084 }, { "label": "POSITIVE", "score": 0.0113070048391819 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 71 }
Default
null
null
{ "text": "Can I use a different currency with my salary?" }
[ { "label": "NEGATIVE", "score": 0.9993461966514587 }, { "label": "POSITIVE", "score": 0.0006538366433233023 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 50 }
Default
null
null
{ "text": "I tried to get cash in the ATM but it was not approved" }
[ { "label": "NEGATIVE", "score": 0.9996435642242432 }, { "label": "POSITIVE", "score": 0.00035650061909109354 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 26 }
Default
null
null
{ "text": "How do I know which payments I make will have additional fees? Where can I find this information online?" }
[ { "label": "NEGATIVE", "score": 0.9994375109672546 }, { "label": "POSITIVE", "score": 0.0005624385667033494 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 15 }
Default
null
null
{ "text": "What do I need to do in order to use my card I just got?" }
[ { "label": "NEGATIVE", "score": 0.9985157251358032 }, { "label": "POSITIVE", "score": 0.0014842685777693987 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 0 }
Default
null
null
{ "text": "What do I do if someone used my card without my permission?" }
[ { "label": "NEGATIVE", "score": 0.9994982481002808 }, { "label": "POSITIVE", "score": 0.0005017211078666151 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 22 }
Default
null
null
{ "text": "Can you tell me what i steps i should take since my card was stolen?" }
[ { "label": "NEGATIVE", "score": 0.9953303337097168 }, { "label": "POSITIVE", "score": 0.004669666290283203 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 42 }
Default
null
null
{ "text": "How can my friends top up my account?" }
[ { "label": "NEGATIVE", "score": 0.9988180994987488 }, { "label": "POSITIVE", "score": 0.0011819311184808612 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 62 }
Default
null
null
{ "text": "I exchange currencies a lot. Can I get a discount?" }
[ { "label": "NEGATIVE", "score": 0.9844950437545776 }, { "label": "POSITIVE", "score": 0.01550496555864811 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 31 }
Default
null
null
{ "text": "I have a transaction and would like to know if I it's cancelable?" }
[ { "label": "NEGATIVE", "score": 0.9993513822555542 }, { "label": "POSITIVE", "score": 0.0006486154743470252 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 8 }
Default
null
null