inputs
dict | prediction
list | prediction_agent
stringclasses 1
value | annotation
null | annotation_agent
null | multi_label
bool 1
class | explanation
null | id
null | metadata
dict | status
stringclasses 1
value | event_timestamp
null | metrics
null |
|---|---|---|---|---|---|---|---|---|---|---|---|
{
"text": "What do I do to exchange currency?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9974711537361145
},
{
"label": "POSITIVE",
"score": 0.002528863027691841
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 33
}
|
Default
| null | null |
{
"text": "What do you demand for identity verification?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9945775270462036
},
{
"label": "POSITIVE",
"score": 0.00542246550321579
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 69
}
|
Default
| null | null |
{
"text": "After taking over my card transactions I noticed that was charged twice for a restaurant purchased from earlier this week. Can you please remove one of these transactions from my account since it is not accurate?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9994299411773682
},
{
"label": "POSITIVE",
"score": 0.0005700297188013792
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 63
}
|
Default
| null | null |
{
"text": "Is a SWIFT transfer acceptable?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9556142091751099
},
{
"label": "POSITIVE",
"score": 0.044385768473148346
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 56
}
|
Default
| null | null |
{
"text": "My transfer is stuck pending? How do we fix it to it goes through?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9997614026069641
},
{
"label": "POSITIVE",
"score": 0.0002385966945439577
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 48
}
|
Default
| null | null |
{
"text": "I have a new email."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9545254707336426
},
{
"label": "POSITIVE",
"score": 0.04547448456287384
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 30
}
|
Default
| null | null |
{
"text": "There was an extra fee on my account when I got cash."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9964882135391235
},
{
"label": "POSITIVE",
"score": 0.0035117152146995068
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 19
}
|
Default
| null | null |
{
"text": "is there a way to change name?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9988691806793213
},
{
"label": "POSITIVE",
"score": 0.0011308162938803434
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 30
}
|
Default
| null | null |
{
"text": "My top-up is still pending"
}
|
[
{
"label": "NEGATIVE",
"score": 0.8575236201286316
},
{
"label": "POSITIVE",
"score": 0.1424763947725296
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 47
}
|
Default
| null | null |
{
"text": "Online banking is not showing my cheque or cash deposit so the balance is incorrect."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9993195533752441
},
{
"label": "POSITIVE",
"score": 0.0006804450531490147
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 6
}
|
Default
| null | null |
{
"text": "Are there any charges for European bank card for top up?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9986349940299988
},
{
"label": "POSITIVE",
"score": 0.0013649583561345935
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 57
}
|
Default
| null | null |
{
"text": "I deposited cash into my account and I'm having trouble seeing it on my account."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9995449185371399
},
{
"label": "POSITIVE",
"score": 0.0004550661542452872
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 6
}
|
Default
| null | null |
{
"text": "I tried to access money earlier but the machine seems not to be working. After looking, the transaction actually shows to still being process. Can you find out what is going on here? I don't want to be charged for some money I never got."
}
|
[
{
"label": "NEGATIVE",
"score": 0.996375322341919
},
{
"label": "POSITIVE",
"score": 0.003624672768637538
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 46
}
|
Default
| null | null |
{
"text": "I am not happy with your service and request that my account be terminated!"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9997057914733887
},
{
"label": "POSITIVE",
"score": 0.00029420331702567637
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 55
}
|
Default
| null | null |
{
"text": "Can someone please explain to me where my source of funds came from?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9992733001708984
},
{
"label": "POSITIVE",
"score": 0.0007266963948495686
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 70
}
|
Default
| null | null |
{
"text": "your company is awful, i would like to delete my account please"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9998026490211487
},
{
"label": "POSITIVE",
"score": 0.0001973522885236889
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 55
}
|
Default
| null | null |
{
"text": "is there a fee for swift transfer"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9421090483665466
},
{
"label": "POSITIVE",
"score": 0.05789095535874367
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 56
}
|
Default
| null | null |
{
"text": "new customer and filling gas for the first time today, not working,"
}
|
[
{
"label": "NEGATIVE",
"score": 0.99793541431427
},
{
"label": "POSITIVE",
"score": 0.002064621075987816
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 47
}
|
Default
| null | null |
{
"text": "My card was declined"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9968361854553223
},
{
"label": "POSITIVE",
"score": 0.003163838293403387
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 25
}
|
Default
| null | null |
{
"text": "Why have I been charged a fee for transferring money?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9987891912460327
},
{
"label": "POSITIVE",
"score": 0.0012107539223507047
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 64
}
|
Default
| null | null |
{
"text": "How do I turn on my new card?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9975787401199341
},
{
"label": "POSITIVE",
"score": 0.002421294106170535
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 0
}
|
Default
| null | null |
{
"text": "Do you have any options to top up with a cheque on my account?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.998163640499115
},
{
"label": "POSITIVE",
"score": 0.0018363299313932657
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 58
}
|
Default
| null | null |
{
"text": "Is it possible to give a second card from my account to my daughter?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.999226450920105
},
{
"label": "POSITIVE",
"score": 0.0007735299877822399
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 39
}
|
Default
| null | null |
{
"text": "Even though I added money ey to the card, I couldn't use it"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9989699721336365
},
{
"label": "POSITIVE",
"score": 0.0010300687281414866
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 47
}
|
Default
| null | null |
{
"text": "When will my transfer move from pending to confirmed?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9970003366470337
},
{
"label": "POSITIVE",
"score": 0.002999658463522792
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 48
}
|
Default
| null | null |
{
"text": "Seems like my top-up has been cancelled"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9997618794441223
},
{
"label": "POSITIVE",
"score": 0.0002380743098910898
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 61
}
|
Default
| null | null |
{
"text": "how do i get into my account and edit my details"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9985889792442322
},
{
"label": "POSITIVE",
"score": 0.001410966506227851
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 30
}
|
Default
| null | null |
{
"text": "I already have an account. Why can't I use it unless my identity is verified?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9988690614700317
},
{
"label": "POSITIVE",
"score": 0.0011309412075206637
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 74
}
|
Default
| null | null |
{
"text": "When will my returned transaction show up on my account?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.998482882976532
},
{
"label": "POSITIVE",
"score": 0.0015170839615166187
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 51
}
|
Default
| null | null |
{
"text": "Can I choose my Visa or Mastercard?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9972501993179321
},
{
"label": "POSITIVE",
"score": 0.0027498507406562567
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 73
}
|
Default
| null | null |
{
"text": "They is a payment I don't recognize on my statement."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9381529092788696
},
{
"label": "POSITIVE",
"score": 0.06184711679816246
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 16
}
|
Default
| null | null |
{
"text": "What do I need to do in order to get a new card?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9989914894104004
},
{
"label": "POSITIVE",
"score": 0.001008527702651918
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 43
}
|
Default
| null | null |
{
"text": "I thought transfers were free of charge. I bought something abroad and got charged a ridiculous fee. How do I get this problem fixed."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9986842274665833
},
{
"label": "POSITIVE",
"score": 0.0013157868525013328
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 64
}
|
Default
| null | null |
{
"text": "I accidentally chose to exchange GBP, but I need to pick AUD. How can I change it?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.999162495136261
},
{
"label": "POSITIVE",
"score": 0.0008375137113034725
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 33
}
|
Default
| null | null |
{
"text": "I think my card is stolen!"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9976804852485657
},
{
"label": "POSITIVE",
"score": 0.0023195291869342327
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 41
}
|
Default
| null | null |
{
"text": "I can't use the app because I got mugged yesterday and they took everything. I need some help."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9990561604499817
},
{
"label": "POSITIVE",
"score": 0.000943813705816865
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 42
}
|
Default
| null | null |
{
"text": "I transferred some money but it hasn't arrived yet"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9984933137893677
},
{
"label": "POSITIVE",
"score": 0.0015066637424752116
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 5
}
|
Default
| null | null |
{
"text": "There are funds showing in my app that I did not receive."
}
|
[
{
"label": "NEGATIVE",
"score": 0.975939929485321
},
{
"label": "POSITIVE",
"score": 0.024060074239969254
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 20
}
|
Default
| null | null |
{
"text": "I ordered something online a while ago and I haven't gotten it. I would like a refund."
}
|
[
{
"label": "NEGATIVE",
"score": 0.996910035610199
},
{
"label": "POSITIVE",
"score": 0.003089943900704384
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 52
}
|
Default
| null | null |
{
"text": "I need to know which flat currencies are supported by you."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9993302226066589
},
{
"label": "POSITIVE",
"score": 0.0006697835051454604
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 36
}
|
Default
| null | null |
{
"text": "Why can't I buy cryptocurrency on the app?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9992955327033997
},
{
"label": "POSITIVE",
"score": 0.0007044957601465285
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 7
}
|
Default
| null | null |
{
"text": "Can you explain the transfer fee that I was charged?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9967299699783325
},
{
"label": "POSITIVE",
"score": 0.0032700130250304937
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 64
}
|
Default
| null | null |
{
"text": "Is there a way to order a new card while in China?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9990894198417664
},
{
"label": "POSITIVE",
"score": 0.0009105813805945218
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 9
}
|
Default
| null | null |
{
"text": "I need to transfer money to my account from another bank"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9996342062950134
},
{
"label": "POSITIVE",
"score": 0.0003657804918475449
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 65
}
|
Default
| null | null |
{
"text": "If I am not in the country and I need to change my PIN, how can this be done?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9995548725128174
},
{
"label": "POSITIVE",
"score": 0.0004451861896086484
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 21
}
|
Default
| null | null |
{
"text": "What kind of security protects my money?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9944236278533936
},
{
"label": "POSITIVE",
"score": 0.005576391704380512
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 70
}
|
Default
| null | null |
{
"text": "I was charged twice for a restaurant, can you take the second charge off?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9967079162597656
},
{
"label": "POSITIVE",
"score": 0.003292089095339179
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 63
}
|
Default
| null | null |
{
"text": "There are automatic debits on my account that I did not make."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9849514961242676
},
{
"label": "POSITIVE",
"score": 0.01504849549382925
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 28
}
|
Default
| null | null |
{
"text": "\nI can't seem to be able to use my card\n\n\n"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9996834397315979
},
{
"label": "POSITIVE",
"score": 0.0003165666712448001
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 14
}
|
Default
| null | null |
{
"text": "I want to return an item for a refund can I do that?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9986879825592041
},
{
"label": "POSITIVE",
"score": 0.0013120414223521948
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 52
}
|
Default
| null | null |
{
"text": "I need my refund as soon as possible. What else do I have to do?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.999254047870636
},
{
"label": "POSITIVE",
"score": 0.0007460156339220703
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 51
}
|
Default
| null | null |
{
"text": "What do you need my identity details for?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9977732300758362
},
{
"label": "POSITIVE",
"score": 0.0022267443127930164
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 74
}
|
Default
| null | null |
{
"text": "Where can I edit personal details?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9994906783103943
},
{
"label": "POSITIVE",
"score": 0.0005093248328194022
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 30
}
|
Default
| null | null |
{
"text": "There is a record of payment I never submitted on the app."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9942194223403931
},
{
"label": "POSITIVE",
"score": 0.005780533421784639
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 16
}
|
Default
| null | null |
{
"text": "Why is a transaction still pending?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9978388547897339
},
{
"label": "POSITIVE",
"score": 0.002161158248782158
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 46
}
|
Default
| null | null |
{
"text": "I didn't get the all the cash i wanted from the atm"
}
|
[
{
"label": "NEGATIVE",
"score": 0.999667227268219
},
{
"label": "POSITIVE",
"score": 0.00033272651489824057
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 75
}
|
Default
| null | null |
{
"text": "Can exchanged be made to EUR?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9776281118392944
},
{
"label": "POSITIVE",
"score": 0.02237190306186676
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 36
}
|
Default
| null | null |
{
"text": "Can i receive transfers from my employer this way?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9970795512199402
},
{
"label": "POSITIVE",
"score": 0.002920443657785654
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 50
}
|
Default
| null | null |
{
"text": "I need a new login code"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9992902278900146
},
{
"label": "POSITIVE",
"score": 0.0007097810157574713
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 44
}
|
Default
| null | null |
{
"text": "Hello I have a UK account. Can you please check if everything is alright with it? I made a transfer a couple hours ago but it doesn't show up yet."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9970462918281555
},
{
"label": "POSITIVE",
"score": 0.00295365322381258
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 5
}
|
Default
| null | null |
{
"text": "I'd like to have extra cards. Will I have to pay for that?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9891394376754761
},
{
"label": "POSITIVE",
"score": 0.01086051668971777
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 39
}
|
Default
| null | null |
{
"text": "Why did I get a fee from the ATM?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9987147450447083
},
{
"label": "POSITIVE",
"score": 0.0012852947693318129
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 19
}
|
Default
| null | null |
{
"text": "How can I go about getting a disposable virtual card?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9992825984954834
},
{
"label": "POSITIVE",
"score": 0.0007174222264438868
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 37
}
|
Default
| null | null |
{
"text": "I went to the Notting Hill ATM to use my card the first time for a cash withdrawal but it didn't work. Does this mean that my card isn't working yet?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9996926188468933
},
{
"label": "POSITIVE",
"score": 0.0003074359556194395
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 26
}
|
Default
| null | null |
{
"text": "What is the time period for money to be transferred?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9986886382102966
},
{
"label": "POSITIVE",
"score": 0.0013113267486914992
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 67
}
|
Default
| null | null |
{
"text": "Why was I denied the option to transfer money to a selected beneficiary?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9991191029548645
},
{
"label": "POSITIVE",
"score": 0.0008808962884359062
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 7
}
|
Default
| null | null |
{
"text": "why has a cash withdrawal charged me?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.999071478843689
},
{
"label": "POSITIVE",
"score": 0.0009285236010327935
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 19
}
|
Default
| null | null |
{
"text": "My card payment has had the status of pending forever. What is the issue? It should have gone through at some point."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9990491271018982
},
{
"label": "POSITIVE",
"score": 0.0009508388466201723
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 45
}
|
Default
| null | null |
{
"text": "Why did they charge me an extra $1?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.999157726764679
},
{
"label": "POSITIVE",
"score": 0.0008423073450103402
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 34
}
|
Default
| null | null |
{
"text": "I was wondering how long does it take for a payment to go thru? It seems my last payment is stuck and hasn't moved."
}
|
[
{
"label": "NEGATIVE",
"score": 0.999744713306427
},
{
"label": "POSITIVE",
"score": 0.0002553366357460618
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 45
}
|
Default
| null | null |
{
"text": "What are the rules for a top-up?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9938555955886841
},
{
"label": "POSITIVE",
"score": 0.00614445935934782
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 60
}
|
Default
| null | null |
{
"text": "Will I be charged to top off my account?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9970292448997498
},
{
"label": "POSITIVE",
"score": 0.002970776753500104
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 56
}
|
Default
| null | null |
{
"text": "Why hasn't my balance been updated from the check deposit I made?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9993507266044617
},
{
"label": "POSITIVE",
"score": 0.0006492888205684721
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 6
}
|
Default
| null | null |
{
"text": "When exchanging, how much are the rates?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9952031970024109
},
{
"label": "POSITIVE",
"score": 0.004796826280653477
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 32
}
|
Default
| null | null |
{
"text": "I bought something that I need a refund for."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9388158917427063
},
{
"label": "POSITIVE",
"score": 0.06118415296077728
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 52
}
|
Default
| null | null |
{
"text": "Can you tell me about these disposable virtual cards?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9987080693244934
},
{
"label": "POSITIVE",
"score": 0.0012918781721964478
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 37
}
|
Default
| null | null |
{
"text": "I would like to know what exchange rates you use?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9505993127822876
},
{
"label": "POSITIVE",
"score": 0.04940066486597061
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 32
}
|
Default
| null | null |
{
"text": "Why do you need all these details about my identity?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9991344213485718
},
{
"label": "POSITIVE",
"score": 0.000865594542119652
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 74
}
|
Default
| null | null |
{
"text": "Will I be charged for receiving money?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9965870380401611
},
{
"label": "POSITIVE",
"score": 0.003413007827475667
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 56
}
|
Default
| null | null |
{
"text": "what currencies can i use to add money to my account"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9924649000167847
},
{
"label": "POSITIVE",
"score": 0.007535075303167105
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 54
}
|
Default
| null | null |
{
"text": "Do I need to order a new card if mine is expiring?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9992876648902893
},
{
"label": "POSITIVE",
"score": 0.0007123041432350874
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 9
}
|
Default
| null | null |
{
"text": "Is ordering a new card from China available?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9982230067253113
},
{
"label": "POSITIVE",
"score": 0.0017769336700439453
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 9
}
|
Default
| null | null |
{
"text": "Can I change my address?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9991726279258728
},
{
"label": "POSITIVE",
"score": 0.0008273744024336338
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 30
}
|
Default
| null | null |
{
"text": "I've been waiting for a pending transfer to go through for a while now, and don't see any reason why I've been waiting this long. I know that I have the correct account details, so that isn't the problem."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9842061996459961
},
{
"label": "POSITIVE",
"score": 0.015793832018971443
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 48
}
|
Default
| null | null |
{
"text": "The amount of cash i have received is not correct."
}
|
[
{
"label": "NEGATIVE",
"score": 0.999661386013031
},
{
"label": "POSITIVE",
"score": 0.00033858767710626125
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 75
}
|
Default
| null | null |
{
"text": "I have my card now how do I activate it?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9964205026626587
},
{
"label": "POSITIVE",
"score": 0.003579492913559079
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 0
}
|
Default
| null | null |
{
"text": "Can you deliver the PIN separately?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9917375445365906
},
{
"label": "POSITIVE",
"score": 0.00826244242489338
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 38
}
|
Default
| null | null |
{
"text": "I can't activate my card?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9994462728500366
},
{
"label": "POSITIVE",
"score": 0.0005536999669857323
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 0
}
|
Default
| null | null |
{
"text": "How would I go about getting a physical card to use in stores?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9992265701293945
},
{
"label": "POSITIVE",
"score": 0.0007734113023616374
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 43
}
|
Default
| null | null |
{
"text": "What are the steps for making a transfer for topping up?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9783135652542114
},
{
"label": "POSITIVE",
"score": 0.021686458960175514
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 65
}
|
Default
| null | null |
{
"text": "My transfer failed"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9996272921562195
},
{
"label": "POSITIVE",
"score": 0.00037272091140039265
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 35
}
|
Default
| null | null |
{
"text": "I can't find my phone; what can I do to prevent someone from accessing my account on it?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9996888041496277
},
{
"label": "POSITIVE",
"score": 0.00031118272454477847
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 42
}
|
Default
| null | null |
{
"text": "Why was I unable to complete my transfer?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9994900226593018
},
{
"label": "POSITIVE",
"score": 0.0005099250702187419
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 35
}
|
Default
| null | null |
{
"text": "I don't recognize some transactions. Is someone else using it?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9995396733283997
},
{
"label": "POSITIVE",
"score": 0.00046027160715311766
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 22
}
|
Default
| null | null |
{
"text": "How do I close my account, since I'm dissatisfied?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9996016621589661
},
{
"label": "POSITIVE",
"score": 0.0003983591159339994
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 55
}
|
Default
| null | null |
{
"text": "Am I able to track the card that was just sent to me?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9978391528129578
},
{
"label": "POSITIVE",
"score": 0.002160842763260007
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 11
}
|
Default
| null | null |
{
"text": "My top-up funds aren't available yet."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9983891844749451
},
{
"label": "POSITIVE",
"score": 0.0016107653500512242
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 47
}
|
Default
| null | null |
{
"text": "A transaction I did to my friend hasn't arrived yet, why?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9980043768882751
},
{
"label": "POSITIVE",
"score": 0.0019956526812165976
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 66
}
|
Default
| null | null |
{
"text": "Why does top-up require verification?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9966065883636475
},
{
"label": "POSITIVE",
"score": 0.0033934228122234344
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 71
}
|
Default
| null | null |
{
"text": "top up cancellation"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9986122250556946
},
{
"label": "POSITIVE",
"score": 0.0013877961318939924
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 61
}
|
Default
| null | null |
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