inputs
dict | prediction
list | prediction_agent
stringclasses 1
value | annotation
null | annotation_agent
null | multi_label
bool 1
class | explanation
null | id
null | metadata
dict | status
stringclasses 1
value | event_timestamp
null | metrics
null |
|---|---|---|---|---|---|---|---|---|---|---|---|
{
"text": "Do top-up limits exist?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9949798583984375
},
{
"label": "POSITIVE",
"score": 0.005020173732191324
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 60
}
|
Default
| null | null |
{
"text": "I made a cash deposit a few days ago and it's still not reflected in my account. Do you know what might have happened?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9994545578956604
},
{
"label": "POSITIVE",
"score": 0.0005453911726363003
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 6
}
|
Default
| null | null |
{
"text": "What do I do if I think someone has used my card?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9994735717773438
},
{
"label": "POSITIVE",
"score": 0.0005263671628199518
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 22
}
|
Default
| null | null |
{
"text": "I recently made a transfer that I would like to cancel"
}
|
[
{
"label": "NEGATIVE",
"score": 0.998176097869873
},
{
"label": "POSITIVE",
"score": 0.0018239081837236881
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 8
}
|
Default
| null | null |
{
"text": "My transfer hasn't arrived"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9991695880889893
},
{
"label": "POSITIVE",
"score": 0.0008304321090690792
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 66
}
|
Default
| null | null |
{
"text": "Can I reset my PIN if it is blocked?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9992631673812866
},
{
"label": "POSITIVE",
"score": 0.000736829184461385
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 49
}
|
Default
| null | null |
{
"text": "I want to get my hands on one of those virtual cards!"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9859803318977356
},
{
"label": "POSITIVE",
"score": 0.014019617810845375
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 40
}
|
Default
| null | null |
{
"text": "The payment I made with my card is not showing up."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9997348785400391
},
{
"label": "POSITIVE",
"score": 0.0002651069953572005
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 53
}
|
Default
| null | null |
{
"text": "What do I use to verify my identity?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9981078505516052
},
{
"label": "POSITIVE",
"score": 0.001892157830297947
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 69
}
|
Default
| null | null |
{
"text": "My card is about to expire. Do I have to go to a branch to order a new card?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9977704882621765
},
{
"label": "POSITIVE",
"score": 0.00222949031740427
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 9
}
|
Default
| null | null |
{
"text": "I still don't have a card. How do I get one?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9994211196899414
},
{
"label": "POSITIVE",
"score": 0.0005788683774881065
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 43
}
|
Default
| null | null |
{
"text": "When can I expect my new card to get here?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9977002739906311
},
{
"label": "POSITIVE",
"score": 0.0022997513879090548
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 12
}
|
Default
| null | null |
{
"text": "My transfer did not work, what was the reason?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9997605681419373
},
{
"label": "POSITIVE",
"score": 0.0002394321927567944
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 35
}
|
Default
| null | null |
{
"text": "I just saw some charges on my card from the past days that I dont recognize, I need to freeze the card asap! Will I be able to get my money back?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9992601871490479
},
{
"label": "POSITIVE",
"score": 0.0007397750741802156
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 16
}
|
Default
| null | null |
{
"text": "I wanted to know why i got an additional fee when i use my card."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9981310367584229
},
{
"label": "POSITIVE",
"score": 0.0018689788412302732
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 15
}
|
Default
| null | null |
{
"text": "Does a US transfer take long"
}
|
[
{
"label": "NEGATIVE",
"score": 0.991117000579834
},
{
"label": "POSITIVE",
"score": 0.008883030153810978
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 67
}
|
Default
| null | null |
{
"text": "What's wrong with my card? The clerk at the grocery store said it was declined."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9996336698532104
},
{
"label": "POSITIVE",
"score": 0.0003663607349153608
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 14
}
|
Default
| null | null |
{
"text": "I exchanged Russian rubles for British pounds today and got less than I expected. Was exchange rate correct?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9992802739143372
},
{
"label": "POSITIVE",
"score": 0.0007197022787295282
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 17
}
|
Default
| null | null |
{
"text": "I withdrew some cash and the exchange rate seems to be wrong."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9997025728225708
},
{
"label": "POSITIVE",
"score": 0.0002974037197418511
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 76
}
|
Default
| null | null |
{
"text": "How do I find out where my funds came from?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9994053244590759
},
{
"label": "POSITIVE",
"score": 0.0005946379387751222
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 70
}
|
Default
| null | null |
{
"text": "I think my transfer failed. What do I do now?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9997532367706299
},
{
"label": "POSITIVE",
"score": 0.0002467456797603518
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 35
}
|
Default
| null | null |
{
"text": "How many years old do I have to be?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9952124953269958
},
{
"label": "POSITIVE",
"score": 0.004787522368133068
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 1
}
|
Default
| null | null |
{
"text": "What is the procedure for activating this card?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9959567189216614
},
{
"label": "POSITIVE",
"score": 0.004043328110128641
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 0
}
|
Default
| null | null |
{
"text": "Is there any way to cancel a recent transfer? I did not mean to make it and need to make sure it does not go through."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9993095993995667
},
{
"label": "POSITIVE",
"score": 0.0006904432084411383
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 8
}
|
Default
| null | null |
{
"text": "should i contact customer support if i can't edit details"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9958596229553223
},
{
"label": "POSITIVE",
"score": 0.004140361212193966
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 30
}
|
Default
| null | null |
{
"text": "Is there a reason my refund isn't showing on my statement?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9993386268615723
},
{
"label": "POSITIVE",
"score": 0.0006613755249418318
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 51
}
|
Default
| null | null |
{
"text": "Are there any charges for topping up my card?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9983651638031006
},
{
"label": "POSITIVE",
"score": 0.0016348196659237146
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 57
}
|
Default
| null | null |
{
"text": "My card payment has been declined, why?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9987139105796814
},
{
"label": "POSITIVE",
"score": 0.001286062179133296
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 25
}
|
Default
| null | null |
{
"text": "How can I fix this? The ATM gave me more cash than I'd asked for."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9987817406654358
},
{
"label": "POSITIVE",
"score": 0.00121824920643121
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 75
}
|
Default
| null | null |
{
"text": "Why has my top-up been returned to my account?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9995774626731873
},
{
"label": "POSITIVE",
"score": 0.0004225189331918955
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 61
}
|
Default
| null | null |
{
"text": "The contactless payments are not working."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9997574687004089
},
{
"label": "POSITIVE",
"score": 0.00024251564173027873
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 23
}
|
Default
| null | null |
{
"text": "I wanted to transfer money to another account, but now I don't have to so I'd like to cancel said transfer. How can I do that?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9993273615837097
},
{
"label": "POSITIVE",
"score": 0.0006726423744112253
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 8
}
|
Default
| null | null |
{
"text": "What do I need to do to transfer money with my credit card?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9994084239006042
},
{
"label": "POSITIVE",
"score": 0.0005915929796174169
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 62
}
|
Default
| null | null |
{
"text": "I requested a refund directly from the seller but I still don't have it. I just want you to send me my money back. I did what you said to do and I still don't have it."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9988669157028198
},
{
"label": "POSITIVE",
"score": 0.0011330872075632215
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 51
}
|
Default
| null | null |
{
"text": "I don't know what pending transaction means."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9992997646331787
},
{
"label": "POSITIVE",
"score": 0.0007001770427450538
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 45
}
|
Default
| null | null |
{
"text": "Please delete my account immediately."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9995707869529724
},
{
"label": "POSITIVE",
"score": 0.0004291707882657647
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 55
}
|
Default
| null | null |
{
"text": "Why is it required to verify my identity?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9970933198928833
},
{
"label": "POSITIVE",
"score": 0.002906659385189414
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 74
}
|
Default
| null | null |
{
"text": "I've tried many times to make a payment, but it's not going through. What's wrong?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9993969798088074
},
{
"label": "POSITIVE",
"score": 0.0006030425429344177
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 25
}
|
Default
| null | null |
{
"text": "How many top-ups can I use?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9900774359703064
},
{
"label": "POSITIVE",
"score": 0.009922610595822334
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 60
}
|
Default
| null | null |
{
"text": "I don't recognize this payment on my app, I am sure I didn't spend any money there."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9995826482772827
},
{
"label": "POSITIVE",
"score": 0.000417386821936816
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 16
}
|
Default
| null | null |
{
"text": "Am I able to Top Up with Apply Pay?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9852381944656372
},
{
"label": "POSITIVE",
"score": 0.014761818572878838
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 2
}
|
Default
| null | null |
{
"text": "Hello, i just checked my statement and there seems to be a payment from my card that I have never seen before."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9883222579956055
},
{
"label": "POSITIVE",
"score": 0.011677749454975128
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 16
}
|
Default
| null | null |
{
"text": "WHAT IS THE REASON FOR THAT"
}
|
[
{
"label": "NEGATIVE",
"score": 0.33121299743652344
},
{
"label": "POSITIVE",
"score": 0.6687870025634766
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 14
}
|
Default
| null | null |
{
"text": "Why has my new card still not come?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.999111533164978
},
{
"label": "POSITIVE",
"score": 0.0008884747512638569
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 11
}
|
Default
| null | null |
{
"text": "I no longer need AUD, I need GBP instead, how can I make this happen?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9988844394683838
},
{
"label": "POSITIVE",
"score": 0.0011155332904309034
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 33
}
|
Default
| null | null |
{
"text": "I got charged in double and want a refund"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9921733736991882
},
{
"label": "POSITIVE",
"score": 0.007826614193618298
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 63
}
|
Default
| null | null |
{
"text": "I have lost my phone."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9997256398200989
},
{
"label": "POSITIVE",
"score": 0.00027436495292931795
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 42
}
|
Default
| null | null |
{
"text": "Is there an issue with my account? I don't see a cheque deposit that I made yesterday. Please assist."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9298647046089172
},
{
"label": "POSITIVE",
"score": 0.07013531029224396
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 6
}
|
Default
| null | null |
{
"text": "I was trying to purchase some crypto and the app won't allow me to do it. What's the deal with this? I really wanted to complete the exchange."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9993895888328552
},
{
"label": "POSITIVE",
"score": 0.0006104331696406007
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 7
}
|
Default
| null | null |
{
"text": "I just replaced my phone but how do I use my card information?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9994577169418335
},
{
"label": "POSITIVE",
"score": 0.000542273570317775
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 42
}
|
Default
| null | null |
{
"text": "I am having to wait for my transfer to be fully processed. It seems to be taking a very long time in the pending phase. What is the normal turn around time that I can expect to see it completed?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9983047246932983
},
{
"label": "POSITIVE",
"score": 0.0016952806618064642
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 48
}
|
Default
| null | null |
{
"text": "How do I go about cancelling a transaction?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9995450973510742
},
{
"label": "POSITIVE",
"score": 0.00045482677523978055
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 8
}
|
Default
| null | null |
{
"text": "How do I dispute a direct debit that I didn't do?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9962397813796997
},
{
"label": "POSITIVE",
"score": 0.003760190913453698
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 28
}
|
Default
| null | null |
{
"text": "why verify the top up? it doesnt make sense"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9994866251945496
},
{
"label": "POSITIVE",
"score": 0.000513395934831351
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 71
}
|
Default
| null | null |
{
"text": "I received my American Express in Apple Pay, is there a reason why top up is not functioning properly?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9996553063392639
},
{
"label": "POSITIVE",
"score": 0.0003447432245593518
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 2
}
|
Default
| null | null |
{
"text": "Is American Express supported for adding funds?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.993047297000885
},
{
"label": "POSITIVE",
"score": 0.006952680181711912
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 54
}
|
Default
| null | null |
{
"text": "I'm trying to make a payment to my new landlord. Even though the payment was sent a few days ago, it isn't clearing on their side. Can you verify that payment has been made?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9982017874717712
},
{
"label": "POSITIVE",
"score": 0.0017982148565351963
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 66
}
|
Default
| null | null |
{
"text": "Isn't my top-up supposed to mean its complete?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9945021271705627
},
{
"label": "POSITIVE",
"score": 0.005497923586517572
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 47
}
|
Default
| null | null |
{
"text": "Can I see the source of my available money?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9985377192497253
},
{
"label": "POSITIVE",
"score": 0.0014622616581618786
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 70
}
|
Default
| null | null |
{
"text": "I want to make an online purchase but I don't want to use my credit card. Can you tell me how a disposable virtual card works and where I can apply for one?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.998062252998352
},
{
"label": "POSITIVE",
"score": 0.0019377691205590963
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 37
}
|
Default
| null | null |
{
"text": "I tried to buy something online yesterday and got a message saying declined. I tried again today and got the same message. What's the problem?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.999466061592102
},
{
"label": "POSITIVE",
"score": 0.0005339056951925159
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 27
}
|
Default
| null | null |
{
"text": "I may have entered the PIN wrong and the account is blocked. What do I have to do to get it unblocked."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9997947216033936
},
{
"label": "POSITIVE",
"score": 0.00020525738364085555
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 49
}
|
Default
| null | null |
{
"text": "What foreign exchange rate will I get?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9941760301589966
},
{
"label": "POSITIVE",
"score": 0.005823953542858362
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 32
}
|
Default
| null | null |
{
"text": "I made an online purchase and the order has not shown up. Give me my money back."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9995190501213074
},
{
"label": "POSITIVE",
"score": 0.0004809261590708047
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 52
}
|
Default
| null | null |
{
"text": "I would like to get a physical card, but I don't know how. Can you help me?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.999130129814148
},
{
"label": "POSITIVE",
"score": 0.0008698664605617523
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 43
}
|
Default
| null | null |
{
"text": "I am still waiting for my card."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9937459230422974
},
{
"label": "POSITIVE",
"score": 0.006254121661186218
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 11
}
|
Default
| null | null |
{
"text": "I just tried to top-up and now I'm getting an additional verification message, why?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9993773698806763
},
{
"label": "POSITIVE",
"score": 0.0006225855322554708
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 71
}
|
Default
| null | null |
{
"text": "I have have multiple charges for one transaction."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9834029078483582
},
{
"label": "POSITIVE",
"score": 0.01659708470106125
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 63
}
|
Default
| null | null |
{
"text": "I lost my card. Can you help me?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9997245669364929
},
{
"label": "POSITIVE",
"score": 0.00027545858756639063
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 41
}
|
Default
| null | null |
{
"text": "Unsure how to provide my identity."
}
|
[
{
"label": "NEGATIVE",
"score": 0.999622106552124
},
{
"label": "POSITIVE",
"score": 0.000377905264031142
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 68
}
|
Default
| null | null |
{
"text": "Salary in GBP has been received. Does it need to be configured into another place?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9965967535972595
},
{
"label": "POSITIVE",
"score": 0.0034031958784908056
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 50
}
|
Default
| null | null |
{
"text": "I am waiting on the refund"
}
|
[
{
"label": "NEGATIVE",
"score": 0.995224118232727
},
{
"label": "POSITIVE",
"score": 0.004775915760546923
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 51
}
|
Default
| null | null |
{
"text": "Is USD free to top up with a US card?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9851410984992981
},
{
"label": "POSITIVE",
"score": 0.014858930371701717
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 57
}
|
Default
| null | null |
{
"text": "I made a bank transfer and the balance hasn't updated yet."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9993076920509338
},
{
"label": "POSITIVE",
"score": 0.0006922960747033358
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 5
}
|
Default
| null | null |
{
"text": "Why are you charging fees on cash withdrawals? I went to withdraw some money earlier today after buying groceries. There's a fee that wasn't there before."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9960980415344238
},
{
"label": "POSITIVE",
"score": 0.0039020238909870386
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 19
}
|
Default
| null | null |
{
"text": "I already made a transfer and want to cancel it, how do I do that?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9997771978378296
},
{
"label": "POSITIVE",
"score": 0.0002228266530437395
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 8
}
|
Default
| null | null |
{
"text": "Hello, I noticed there is a payment from my card to a business that I am not familiar with. I definitely did not make this payment."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9995904564857483
},
{
"label": "POSITIVE",
"score": 0.00040951435221359134
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 16
}
|
Default
| null | null |
{
"text": "Does Apple Watch support the topping-off of my account?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9963156580924988
},
{
"label": "POSITIVE",
"score": 0.003684328868985176
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 2
}
|
Default
| null | null |
{
"text": "What is the length of time for one of these items to come to the U.S?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9980379343032837
},
{
"label": "POSITIVE",
"score": 0.0019620563834905624
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 12
}
|
Default
| null | null |
{
"text": "What payment methods are used to top up?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9979085922241211
},
{
"label": "POSITIVE",
"score": 0.0020913956686854362
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 54
}
|
Default
| null | null |
{
"text": "What steps do I need to take to exchange currencies?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9883080720901489
},
{
"label": "POSITIVE",
"score": 0.011691968888044357
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 33
}
|
Default
| null | null |
{
"text": "I am locked out from entering my pin."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9970108866691589
},
{
"label": "POSITIVE",
"score": 0.002989069325849414
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 49
}
|
Default
| null | null |
{
"text": "It looks like a payment I've made hasn't made it through yet."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9991394281387329
},
{
"label": "POSITIVE",
"score": 0.0008605704642832279
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 45
}
|
Default
| null | null |
{
"text": "Why am I being charged a hidden fee?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9970592260360718
},
{
"label": "POSITIVE",
"score": 0.002940831473097205
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 15
}
|
Default
| null | null |
{
"text": "Can you tell me what I need for identity validation?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9983128309249878
},
{
"label": "POSITIVE",
"score": 0.0016871369443833828
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 69
}
|
Default
| null | null |
{
"text": "What are then rules on beneficiaries?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9914493560791016
},
{
"label": "POSITIVE",
"score": 0.008550659753382206
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 7
}
|
Default
| null | null |
{
"text": "It won't let me activate my card."
}
|
[
{
"label": "NEGATIVE",
"score": 0.8969854116439819
},
{
"label": "POSITIVE",
"score": 0.10301462560892105
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 0
}
|
Default
| null | null |
{
"text": "Why am I being charged to transfer funds?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9977268576622009
},
{
"label": "POSITIVE",
"score": 0.0022731770295649767
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 64
}
|
Default
| null | null |
{
"text": "How do I verify my identity online"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9882062673568726
},
{
"label": "POSITIVE",
"score": 0.011793689802289009
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 69
}
|
Default
| null | null |
{
"text": "How do I link the new card that I just got from you guys?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9973082542419434
},
{
"label": "POSITIVE",
"score": 0.002691723173484206
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 13
}
|
Default
| null | null |
{
"text": "I think my card payment has been reverted"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9994879364967346
},
{
"label": "POSITIVE",
"score": 0.0005120434798300266
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 53
}
|
Default
| null | null |
{
"text": "I would like to cancel a transfer"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9996904134750366
},
{
"label": "POSITIVE",
"score": 0.0003096052969340235
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 8
}
|
Default
| null | null |
{
"text": "How do I activate my new card"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9269841909408569
},
{
"label": "POSITIVE",
"score": 0.07301580905914307
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 0
}
|
Default
| null | null |
{
"text": "Why isn't my id verified?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9991822242736816
},
{
"label": "POSITIVE",
"score": 0.000817788066342473
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 68
}
|
Default
| null | null |
{
"text": "Is my card lost? I am still waiting for it to be delivered."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9995204210281372
},
{
"label": "POSITIVE",
"score": 0.0004795241402462125
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 11
}
|
Default
| null | null |
{
"text": "IS there a fee to exchange currency?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9981892108917236
},
{
"label": "POSITIVE",
"score": 0.0018107829382643104
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 31
}
|
Default
| null | null |
{
"text": "I've been checking my statement to see if I've received a refund I requested from a seller a while ago has arrived. But it has not. This should have come back to me already. Can you help me figure out why it's not here and get my money back?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9993706941604614
},
{
"label": "POSITIVE",
"score": 0.0006293451879173517
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 51
}
|
Default
| null | null |
{
"text": "On my disposable card, is there a transaction limit?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9986289143562317
},
{
"label": "POSITIVE",
"score": 0.0013710599159821868
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 29
}
|
Default
| null | null |
{
"text": "Is there a charge for transfers?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9980073571205139
},
{
"label": "POSITIVE",
"score": 0.001992650795727968
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 56
}
|
Default
| null | null |
{
"text": "Can I write a cheque to top up?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9985816478729248
},
{
"label": "POSITIVE",
"score": 0.0014183414168655872
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 58
}
|
Default
| null | null |
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