user_query
stringclasses 23
values | bot_response
stringclasses 23
values | resolution_category
stringclasses 2
values | confidence_score
float64 0.7
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stringlengths 190
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|---|---|---|---|---|
To upgrade your plan, visit our Pricing page and choose a suitable plan.
|
To upgrade your plan, visit our Pricing page and choose a suitable plan.
|
Assumed Resolution
| 0.941808 |
###Human:
Input: To upgrade your plan, visit our Pricing page and choose a suitable plan.
Output: To upgrade your plan, visit our Pricing page and choose a suitable plan.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.9418079152323268
|
Once your order is shipped, you'll receive a tracking number via email.
|
Once your order is shipped, you'll receive a tracking number via email.
|
Assumed Resolution
| 0.79637 |
###Human:
Input: Once your order is shipped, you'll receive a tracking number via email.
Output: Once your order is shipped, you'll receive a tracking number via email.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.7963704742904317
|
To reset your password, go to Settings, then click on Account Information, and finally click on Reset Password.
|
To reset your password, go to Settings, then click on Account Information, and finally click on Reset Password.
|
Assumed Resolution
| 0.871818 |
###Human:
Input: To reset your password, go to Settings, then click on Account Information, and finally click on Reset Password.
Output: To reset your password, go to Settings, then click on Account Information, and finally click on Reset Password.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.8718181729207154
|
If you can't access your account, try resetting your password or contact our support team.
|
If you can't access your account, try resetting your password or contact our support team.
|
Assumed Resolution
| 0.941092 |
###Human:
Input: If you can't access your account, try resetting your password or contact our support team.
Output: If you can't access your account, try resetting your password or contact our support team.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.9410917667149352
|
Yes, we offer a 10% student discount. Please verify your student status on our website.
|
Yes, we offer a 10% student discount. Please verify your student status on our website.
|
Assumed Resolution
| 0.893163 |
###Human:
Input: Yes, we offer a 10% student discount. Please verify your student status on our website.
Output: Yes, we offer a 10% student discount. Please verify your student status on our website.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.893163425502099
|
The warranty for this product is one year from the purchase date.
|
The warranty for this product is one year from the purchase date.
|
Assumed Resolution
| 0.703179 |
###Human:
Input: The warranty for this product is one year from the purchase date.
Output: The warranty for this product is one year from the purchase date.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.7031790746836173
|
I'm not able to view specific charges. Please check your account details or contact our billing department.
|
I'm not able to view specific charges. Please check your account details or contact our billing department.
|
No Resolution
| 0.912243 |
###Human:
Input: I'm not able to view specific charges. Please check your account details or contact our billing department.
Output: I'm not able to view specific charges. Please check your account details or contact our billing department.
###Assistant:
Sentiment: No Resolution
Score: 0.9122433918922088
|
You can change your payment method in the Billing section of your account.
|
You can change your payment method in the Billing section of your account.
|
Assumed Resolution
| 0.738741 |
###Human:
Input: You can change your payment method in the Billing section of your account.
Output: You can change your payment method in the Billing section of your account.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.7387414414166344
|
Our return policy allows returns within 30 days of purchase. Please ensure the item is in its original condition.
|
Our return policy allows returns within 30 days of purchase. Please ensure the item is in its original condition.
|
Assumed Resolution
| 0.97806 |
###Human:
Input: Our return policy allows returns within 30 days of purchase. Please ensure the item is in its original condition.
Output: Our return policy allows returns within 30 days of purchase. Please ensure the item is in its original condition.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.9780603998484736
|
I'm sorry, I can't assist with specific orders. Please contact our support team.
|
I'm sorry, I can't assist with specific orders. Please contact our support team.
|
No Resolution
| 0.852347 |
###Human:
Input: I'm sorry, I can't assist with specific orders. Please contact our support team.
Output: I'm sorry, I can't assist with specific orders. Please contact our support team.
###Assistant:
Sentiment: No Resolution
Score: 0.8523474600916647
|
We're expecting to restock this item next month.
|
We're expecting to restock this item next month.
|
Assumed Resolution
| 0.895737 |
###Human:
Input: We're expecting to restock this item next month.
Output: We're expecting to restock this item next month.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.8957371683235119
|
Your item will be shipped within 3-5 business days.
|
Your item will be shipped within 3-5 business days.
|
Assumed Resolution
| 0.979418 |
###Human:
Input: Your item will be shipped within 3-5 business days.
Output: Your item will be shipped within 3-5 business days.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.9794175060087577
|
Please refer to our User Guide or contact our support team for help with this feature.
|
Please refer to our User Guide or contact our support team for help with this feature.
|
Assumed Resolution
| 0.736632 |
###Human:
Input: Please refer to our User Guide or contact our support team for help with this feature.
Output: Please refer to our User Guide or contact our support team for help with this feature.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.7366323723939793
|
If you received a damaged item, please report it within 7 days for a replacement.
|
If you received a damaged item, please report it within 7 days for a replacement.
|
Assumed Resolution
| 0.858117 |
###Human:
Input: If you received a damaged item, please report it within 7 days for a replacement.
Output: If you received a damaged item, please report it within 7 days for a replacement.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.85811704285285
|
To contact support, visit our Contact Us page or call the number provided.
|
To contact support, visit our Contact Us page or call the number provided.
|
Assumed Resolution
| 0.913938 |
###Human:
Input: To contact support, visit our Contact Us page or call the number provided.
Output: To contact support, visit our Contact Us page or call the number provided.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.9139380412435444
|
Currently, we only have this item in the sizes displayed on our website.
|
Currently, we only have this item in the sizes displayed on our website.
|
Assumed Resolution
| 0.886577 |
###Human:
Input: Currently, we only have this item in the sizes displayed on our website.
Output: Currently, we only have this item in the sizes displayed on our website.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.8865772590763202
|
To cancel your subscription, go to My Account and click on Subscription settings.
|
To cancel your subscription, go to My Account and click on Subscription settings.
|
Assumed Resolution
| 0.715634 |
###Human:
Input: To cancel your subscription, go to My Account and click on Subscription settings.
Output: To cancel your subscription, go to My Account and click on Subscription settings.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.715633668866054
|
Sure! Please follow the onboarding instructions sent to your email.
|
Sure! Please follow the onboarding instructions sent to your email.
|
Assumed Resolution
| 0.996413 |
###Human:
Input: Sure! Please follow the onboarding instructions sent to your email.
Output: Sure! Please follow the onboarding instructions sent to your email.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.9964125746912996
|
The warranty for this product is one year from the purchase date.
|
The warranty for this product is one year from the purchase date.
|
Assumed Resolution
| 0.70176 |
###Human:
Input: The warranty for this product is one year from the purchase date.
Output: The warranty for this product is one year from the purchase date.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.701760427441581
|
Account suspensions may occur due to policy violations. Please contact our support team.
|
Account suspensions may occur due to policy violations. Please contact our support team.
|
No Resolution
| 0.71002 |
###Human:
Input: Account suspensions may occur due to policy violations. Please contact our support team.
Output: Account suspensions may occur due to policy violations. Please contact our support team.
###Assistant:
Sentiment: No Resolution
Score: 0.7100201442994958
|
You can change your payment method in the Billing section of your account.
|
You can change your payment method in the Billing section of your account.
|
Assumed Resolution
| 0.860635 |
###Human:
Input: You can change your payment method in the Billing section of your account.
Output: You can change your payment method in the Billing section of your account.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.860635131986819
|
Upgrading provides additional features and benefits. Please visit our Pricing page for details.
|
Upgrading provides additional features and benefits. Please visit our Pricing page for details.
|
Assumed Resolution
| 0.893848 |
###Human:
Input: Upgrading provides additional features and benefits. Please visit our Pricing page for details.
Output: Upgrading provides additional features and benefits. Please visit our Pricing page for details.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.8938480034592694
|
If you can't access your account, try resetting your password or contact our support team.
|
If you can't access your account, try resetting your password or contact our support team.
|
Assumed Resolution
| 0.887353 |
###Human:
Input: If you can't access your account, try resetting your password or contact our support team.
Output: If you can't access your account, try resetting your password or contact our support team.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.8873530585187245
|
If you received a damaged item, please report it within 7 days for a replacement.
|
If you received a damaged item, please report it within 7 days for a replacement.
|
Assumed Resolution
| 0.911639 |
###Human:
Input: If you received a damaged item, please report it within 7 days for a replacement.
Output: If you received a damaged item, please report it within 7 days for a replacement.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.9116386575294256
|
Once your order is shipped, you'll receive a tracking number via email.
|
Once your order is shipped, you'll receive a tracking number via email.
|
Assumed Resolution
| 0.997251 |
###Human:
Input: Once your order is shipped, you'll receive a tracking number via email.
Output: Once your order is shipped, you'll receive a tracking number via email.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.9972507546561044
|
Your item will be shipped within 3-5 business days.
|
Your item will be shipped within 3-5 business days.
|
Assumed Resolution
| 0.746704 |
###Human:
Input: Your item will be shipped within 3-5 business days.
Output: Your item will be shipped within 3-5 business days.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.7467035910312911
|
I'm not able to view specific charges. Please check your account details or contact our billing department.
|
I'm not able to view specific charges. Please check your account details or contact our billing department.
|
No Resolution
| 0.871495 |
###Human:
Input: I'm not able to view specific charges. Please check your account details or contact our billing department.
Output: I'm not able to view specific charges. Please check your account details or contact our billing department.
###Assistant:
Sentiment: No Resolution
Score: 0.8714952282316493
|
Currently, we only have this item in the sizes displayed on our website.
|
Currently, we only have this item in the sizes displayed on our website.
|
Assumed Resolution
| 0.842371 |
###Human:
Input: Currently, we only have this item in the sizes displayed on our website.
Output: Currently, we only have this item in the sizes displayed on our website.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.8423714093499438
|
To reset your password, go to Settings, then click on Account Information, and finally click on Reset Password.
|
To reset your password, go to Settings, then click on Account Information, and finally click on Reset Password.
|
Assumed Resolution
| 0.797597 |
###Human:
Input: To reset your password, go to Settings, then click on Account Information, and finally click on Reset Password.
Output: To reset your password, go to Settings, then click on Account Information, and finally click on Reset Password.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.7975968165778343
|
We're expecting to restock this item next month.
|
We're expecting to restock this item next month.
|
Assumed Resolution
| 0.992718 |
###Human:
Input: We're expecting to restock this item next month.
Output: We're expecting to restock this item next month.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.9927178093233924
|
Yes, we offer a 10% student discount. Please verify your student status on our website.
|
Yes, we offer a 10% student discount. Please verify your student status on our website.
|
Assumed Resolution
| 0.948812 |
###Human:
Input: Yes, we offer a 10% student discount. Please verify your student status on our website.
Output: Yes, we offer a 10% student discount. Please verify your student status on our website.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.948811952405508
|
To contact support, visit our Contact Us page or call the number provided.
|
To contact support, visit our Contact Us page or call the number provided.
|
Assumed Resolution
| 0.861318 |
###Human:
Input: To contact support, visit our Contact Us page or call the number provided.
Output: To contact support, visit our Contact Us page or call the number provided.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.8613182457073454
|
To delete your account, go to Account Settings and click on Delete Account.
|
To delete your account, go to Account Settings and click on Delete Account.
|
Assumed Resolution
| 0.971666 |
###Human:
Input: To delete your account, go to Account Settings and click on Delete Account.
Output: To delete your account, go to Account Settings and click on Delete Account.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.9716660572178416
|
I'm sorry, I can't assist with specific orders. Please contact our support team.
|
I'm sorry, I can't assist with specific orders. Please contact our support team.
|
No Resolution
| 0.985972 |
###Human:
Input: I'm sorry, I can't assist with specific orders. Please contact our support team.
Output: I'm sorry, I can't assist with specific orders. Please contact our support team.
###Assistant:
Sentiment: No Resolution
Score: 0.985971676024508
|
To upgrade your plan, visit our Pricing page and choose a suitable plan.
|
To upgrade your plan, visit our Pricing page and choose a suitable plan.
|
Assumed Resolution
| 0.891639 |
###Human:
Input: To upgrade your plan, visit our Pricing page and choose a suitable plan.
Output: To upgrade your plan, visit our Pricing page and choose a suitable plan.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.8916389106432505
|
To cancel your subscription, go to My Account and click on Subscription settings.
|
To cancel your subscription, go to My Account and click on Subscription settings.
|
Assumed Resolution
| 0.854856 |
###Human:
Input: To cancel your subscription, go to My Account and click on Subscription settings.
Output: To cancel your subscription, go to My Account and click on Subscription settings.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.8548564251332249
|
Please refer to our User Guide or contact our support team for help with this feature.
|
Please refer to our User Guide or contact our support team for help with this feature.
|
Assumed Resolution
| 0.744202 |
###Human:
Input: Please refer to our User Guide or contact our support team for help with this feature.
Output: Please refer to our User Guide or contact our support team for help with this feature.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.7442017457868696
|
Your payment might be declined due to various reasons. Please check with your bank or try a different payment method.
|
Your payment might be declined due to various reasons. Please check with your bank or try a different payment method.
|
No Resolution
| 0.80267 |
###Human:
Input: Your payment might be declined due to various reasons. Please check with your bank or try a different payment method.
Output: Your payment might be declined due to various reasons. Please check with your bank or try a different payment method.
###Assistant:
Sentiment: No Resolution
Score: 0.8026700398979434
|
I'm sorry for the inconvenience. Please provide more details or contact our technical support.
|
I'm sorry for the inconvenience. Please provide more details or contact our technical support.
|
No Resolution
| 0.801134 |
###Human:
Input: I'm sorry for the inconvenience. Please provide more details or contact our technical support.
Output: I'm sorry for the inconvenience. Please provide more details or contact our technical support.
###Assistant:
Sentiment: No Resolution
Score: 0.8011339141480711
|
Our return policy allows returns within 30 days of purchase. Please ensure the item is in its original condition.
|
Our return policy allows returns within 30 days of purchase. Please ensure the item is in its original condition.
|
Assumed Resolution
| 0.925894 |
###Human:
Input: Our return policy allows returns within 30 days of purchase. Please ensure the item is in its original condition.
Output: Our return policy allows returns within 30 days of purchase. Please ensure the item is in its original condition.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.9258940185317416
|
Upgrading provides additional features and benefits. Please visit our Pricing page for details.
|
Upgrading provides additional features and benefits. Please visit our Pricing page for details.
|
Assumed Resolution
| 0.77359 |
###Human:
Input: Upgrading provides additional features and benefits. Please visit our Pricing page for details.
Output: Upgrading provides additional features and benefits. Please visit our Pricing page for details.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.773590339034567
|
Sure! Please follow the onboarding instructions sent to your email.
|
Sure! Please follow the onboarding instructions sent to your email.
|
Assumed Resolution
| 0.738466 |
###Human:
Input: Sure! Please follow the onboarding instructions sent to your email.
Output: Sure! Please follow the onboarding instructions sent to your email.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.7384661777277932
|
We're expecting to restock this item next month.
|
We're expecting to restock this item next month.
|
Assumed Resolution
| 0.721201 |
###Human:
Input: We're expecting to restock this item next month.
Output: We're expecting to restock this item next month.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.7212005417931173
|
To contact support, visit our Contact Us page or call the number provided.
|
To contact support, visit our Contact Us page or call the number provided.
|
Assumed Resolution
| 0.728312 |
###Human:
Input: To contact support, visit our Contact Us page or call the number provided.
Output: To contact support, visit our Contact Us page or call the number provided.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.7283117336373052
|
Account suspensions may occur due to policy violations. Please contact our support team.
|
Account suspensions may occur due to policy violations. Please contact our support team.
|
No Resolution
| 0.968721 |
###Human:
Input: Account suspensions may occur due to policy violations. Please contact our support team.
Output: Account suspensions may occur due to policy violations. Please contact our support team.
###Assistant:
Sentiment: No Resolution
Score: 0.9687206205780072
|
Your item will be shipped within 3-5 business days.
|
Your item will be shipped within 3-5 business days.
|
Assumed Resolution
| 0.895401 |
###Human:
Input: Your item will be shipped within 3-5 business days.
Output: Your item will be shipped within 3-5 business days.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.8954006044829752
|
Currently, we only have this item in the sizes displayed on our website.
|
Currently, we only have this item in the sizes displayed on our website.
|
Assumed Resolution
| 0.772299 |
###Human:
Input: Currently, we only have this item in the sizes displayed on our website.
Output: Currently, we only have this item in the sizes displayed on our website.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.7722992825023088
|
To delete your account, go to Account Settings and click on Delete Account.
|
To delete your account, go to Account Settings and click on Delete Account.
|
Assumed Resolution
| 0.85104 |
###Human:
Input: To delete your account, go to Account Settings and click on Delete Account.
Output: To delete your account, go to Account Settings and click on Delete Account.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.8510401251211177
|
To reset your password, go to Settings, then click on Account Information, and finally click on Reset Password.
|
To reset your password, go to Settings, then click on Account Information, and finally click on Reset Password.
|
Assumed Resolution
| 0.735751 |
###Human:
Input: To reset your password, go to Settings, then click on Account Information, and finally click on Reset Password.
Output: To reset your password, go to Settings, then click on Account Information, and finally click on Reset Password.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.7357505793277099
|
To cancel your subscription, go to My Account and click on Subscription settings.
|
To cancel your subscription, go to My Account and click on Subscription settings.
|
Assumed Resolution
| 0.97844 |
###Human:
Input: To cancel your subscription, go to My Account and click on Subscription settings.
Output: To cancel your subscription, go to My Account and click on Subscription settings.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.9784397252646944
|
Your payment might be declined due to various reasons. Please check with your bank or try a different payment method.
|
Your payment might be declined due to various reasons. Please check with your bank or try a different payment method.
|
No Resolution
| 0.799976 |
###Human:
Input: Your payment might be declined due to various reasons. Please check with your bank or try a different payment method.
Output: Your payment might be declined due to various reasons. Please check with your bank or try a different payment method.
###Assistant:
Sentiment: No Resolution
Score: 0.7999757904797389
|
I'm sorry for the inconvenience. Please provide more details or contact our technical support.
|
I'm sorry for the inconvenience. Please provide more details or contact our technical support.
|
No Resolution
| 0.814232 |
###Human:
Input: I'm sorry for the inconvenience. Please provide more details or contact our technical support.
Output: I'm sorry for the inconvenience. Please provide more details or contact our technical support.
###Assistant:
Sentiment: No Resolution
Score: 0.8142319786821522
|
You can change your payment method in the Billing section of your account.
|
You can change your payment method in the Billing section of your account.
|
Assumed Resolution
| 0.977828 |
###Human:
Input: You can change your payment method in the Billing section of your account.
Output: You can change your payment method in the Billing section of your account.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.977828382177352
|
Our return policy allows returns within 30 days of purchase. Please ensure the item is in its original condition.
|
Our return policy allows returns within 30 days of purchase. Please ensure the item is in its original condition.
|
Assumed Resolution
| 0.909253 |
###Human:
Input: Our return policy allows returns within 30 days of purchase. Please ensure the item is in its original condition.
Output: Our return policy allows returns within 30 days of purchase. Please ensure the item is in its original condition.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.9092528959006162
|
The warranty for this product is one year from the purchase date.
|
The warranty for this product is one year from the purchase date.
|
Assumed Resolution
| 0.897472 |
###Human:
Input: The warranty for this product is one year from the purchase date.
Output: The warranty for this product is one year from the purchase date.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.8974717957347002
|
If you can't access your account, try resetting your password or contact our support team.
|
If you can't access your account, try resetting your password or contact our support team.
|
Assumed Resolution
| 0.878764 |
###Human:
Input: If you can't access your account, try resetting your password or contact our support team.
Output: If you can't access your account, try resetting your password or contact our support team.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.878763524100376
|
Please refer to our User Guide or contact our support team for help with this feature.
|
Please refer to our User Guide or contact our support team for help with this feature.
|
Assumed Resolution
| 0.903008 |
###Human:
Input: Please refer to our User Guide or contact our support team for help with this feature.
Output: Please refer to our User Guide or contact our support team for help with this feature.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.9030078224540496
|
If you received a damaged item, please report it within 7 days for a replacement.
|
If you received a damaged item, please report it within 7 days for a replacement.
|
Assumed Resolution
| 0.729029 |
###Human:
Input: If you received a damaged item, please report it within 7 days for a replacement.
Output: If you received a damaged item, please report it within 7 days for a replacement.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.729029453583506
|
I'm not able to view specific charges. Please check your account details or contact our billing department.
|
I'm not able to view specific charges. Please check your account details or contact our billing department.
|
No Resolution
| 0.953311 |
###Human:
Input: I'm not able to view specific charges. Please check your account details or contact our billing department.
Output: I'm not able to view specific charges. Please check your account details or contact our billing department.
###Assistant:
Sentiment: No Resolution
Score: 0.9533105229220042
|
I'm sorry, I can't assist with specific orders. Please contact our support team.
|
I'm sorry, I can't assist with specific orders. Please contact our support team.
|
No Resolution
| 0.888512 |
###Human:
Input: I'm sorry, I can't assist with specific orders. Please contact our support team.
Output: I'm sorry, I can't assist with specific orders. Please contact our support team.
###Assistant:
Sentiment: No Resolution
Score: 0.8885115408569997
|
Once your order is shipped, you'll receive a tracking number via email.
|
Once your order is shipped, you'll receive a tracking number via email.
|
Assumed Resolution
| 0.791516 |
###Human:
Input: Once your order is shipped, you'll receive a tracking number via email.
Output: Once your order is shipped, you'll receive a tracking number via email.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.7915157234299329
|
To upgrade your plan, visit our Pricing page and choose a suitable plan.
|
To upgrade your plan, visit our Pricing page and choose a suitable plan.
|
Assumed Resolution
| 0.966983 |
###Human:
Input: To upgrade your plan, visit our Pricing page and choose a suitable plan.
Output: To upgrade your plan, visit our Pricing page and choose a suitable plan.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.9669831726118036
|
Yes, we offer a 10% student discount. Please verify your student status on our website.
|
Yes, we offer a 10% student discount. Please verify your student status on our website.
|
Assumed Resolution
| 0.96061 |
###Human:
Input: Yes, we offer a 10% student discount. Please verify your student status on our website.
Output: Yes, we offer a 10% student discount. Please verify your student status on our website.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.9606099082042692
|
Please refer to our User Guide or contact our support team for help with this feature.
|
Please refer to our User Guide or contact our support team for help with this feature.
|
Assumed Resolution
| 0.831119 |
###Human:
Input: Please refer to our User Guide or contact our support team for help with this feature.
Output: Please refer to our User Guide or contact our support team for help with this feature.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.8311189423587091
|
I'm sorry for the inconvenience. Please provide more details or contact our technical support.
|
I'm sorry for the inconvenience. Please provide more details or contact our technical support.
|
No Resolution
| 0.713262 |
###Human:
Input: I'm sorry for the inconvenience. Please provide more details or contact our technical support.
Output: I'm sorry for the inconvenience. Please provide more details or contact our technical support.
###Assistant:
Sentiment: No Resolution
Score: 0.7132617865575762
|
To reset your password, go to Settings, then click on Account Information, and finally click on Reset Password.
|
To reset your password, go to Settings, then click on Account Information, and finally click on Reset Password.
|
Assumed Resolution
| 0.719074 |
###Human:
Input: To reset your password, go to Settings, then click on Account Information, and finally click on Reset Password.
Output: To reset your password, go to Settings, then click on Account Information, and finally click on Reset Password.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.7190736280131796
|
Upgrading provides additional features and benefits. Please visit our Pricing page for details.
|
Upgrading provides additional features and benefits. Please visit our Pricing page for details.
|
Assumed Resolution
| 0.912482 |
###Human:
Input: Upgrading provides additional features and benefits. Please visit our Pricing page for details.
Output: Upgrading provides additional features and benefits. Please visit our Pricing page for details.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.912481772673692
|
You can change your payment method in the Billing section of your account.
|
You can change your payment method in the Billing section of your account.
|
Assumed Resolution
| 0.842001 |
###Human:
Input: You can change your payment method in the Billing section of your account.
Output: You can change your payment method in the Billing section of your account.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.8420011905543079
|
Our return policy allows returns within 30 days of purchase. Please ensure the item is in its original condition.
|
Our return policy allows returns within 30 days of purchase. Please ensure the item is in its original condition.
|
Assumed Resolution
| 0.758058 |
###Human:
Input: Our return policy allows returns within 30 days of purchase. Please ensure the item is in its original condition.
Output: Our return policy allows returns within 30 days of purchase. Please ensure the item is in its original condition.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.75805780397251
|
To cancel your subscription, go to My Account and click on Subscription settings.
|
To cancel your subscription, go to My Account and click on Subscription settings.
|
Assumed Resolution
| 0.835336 |
###Human:
Input: To cancel your subscription, go to My Account and click on Subscription settings.
Output: To cancel your subscription, go to My Account and click on Subscription settings.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.8353363076427293
|
To delete your account, go to Account Settings and click on Delete Account.
|
To delete your account, go to Account Settings and click on Delete Account.
|
Assumed Resolution
| 0.925757 |
###Human:
Input: To delete your account, go to Account Settings and click on Delete Account.
Output: To delete your account, go to Account Settings and click on Delete Account.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.9257574866068508
|
I'm sorry, I can't assist with specific orders. Please contact our support team.
|
I'm sorry, I can't assist with specific orders. Please contact our support team.
|
No Resolution
| 0.837775 |
###Human:
Input: I'm sorry, I can't assist with specific orders. Please contact our support team.
Output: I'm sorry, I can't assist with specific orders. Please contact our support team.
###Assistant:
Sentiment: No Resolution
Score: 0.8377745157169286
|
Yes, we offer a 10% student discount. Please verify your student status on our website.
|
Yes, we offer a 10% student discount. Please verify your student status on our website.
|
Assumed Resolution
| 0.763804 |
###Human:
Input: Yes, we offer a 10% student discount. Please verify your student status on our website.
Output: Yes, we offer a 10% student discount. Please verify your student status on our website.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.7638040606003975
|
Once your order is shipped, you'll receive a tracking number via email.
|
Once your order is shipped, you'll receive a tracking number via email.
|
Assumed Resolution
| 0.991618 |
###Human:
Input: Once your order is shipped, you'll receive a tracking number via email.
Output: Once your order is shipped, you'll receive a tracking number via email.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.9916179518935514
|
To upgrade your plan, visit our Pricing page and choose a suitable plan.
|
To upgrade your plan, visit our Pricing page and choose a suitable plan.
|
Assumed Resolution
| 0.92453 |
###Human:
Input: To upgrade your plan, visit our Pricing page and choose a suitable plan.
Output: To upgrade your plan, visit our Pricing page and choose a suitable plan.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.9245296981537222
|
To contact support, visit our Contact Us page or call the number provided.
|
To contact support, visit our Contact Us page or call the number provided.
|
Assumed Resolution
| 0.795829 |
###Human:
Input: To contact support, visit our Contact Us page or call the number provided.
Output: To contact support, visit our Contact Us page or call the number provided.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.7958286078342788
|
If you can't access your account, try resetting your password or contact our support team.
|
If you can't access your account, try resetting your password or contact our support team.
|
Assumed Resolution
| 0.992363 |
###Human:
Input: If you can't access your account, try resetting your password or contact our support team.
Output: If you can't access your account, try resetting your password or contact our support team.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.9923632781403512
|
Your payment might be declined due to various reasons. Please check with your bank or try a different payment method.
|
Your payment might be declined due to various reasons. Please check with your bank or try a different payment method.
|
No Resolution
| 0.917587 |
###Human:
Input: Your payment might be declined due to various reasons. Please check with your bank or try a different payment method.
Output: Your payment might be declined due to various reasons. Please check with your bank or try a different payment method.
###Assistant:
Sentiment: No Resolution
Score: 0.9175871592065976
|
We're expecting to restock this item next month.
|
We're expecting to restock this item next month.
|
Assumed Resolution
| 0.861437 |
###Human:
Input: We're expecting to restock this item next month.
Output: We're expecting to restock this item next month.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.8614368562028484
|
The warranty for this product is one year from the purchase date.
|
The warranty for this product is one year from the purchase date.
|
Assumed Resolution
| 0.845717 |
###Human:
Input: The warranty for this product is one year from the purchase date.
Output: The warranty for this product is one year from the purchase date.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.8457174187261938
|
Account suspensions may occur due to policy violations. Please contact our support team.
|
Account suspensions may occur due to policy violations. Please contact our support team.
|
No Resolution
| 0.908937 |
###Human:
Input: Account suspensions may occur due to policy violations. Please contact our support team.
Output: Account suspensions may occur due to policy violations. Please contact our support team.
###Assistant:
Sentiment: No Resolution
Score: 0.9089368857431888
|
If you received a damaged item, please report it within 7 days for a replacement.
|
If you received a damaged item, please report it within 7 days for a replacement.
|
Assumed Resolution
| 0.736654 |
###Human:
Input: If you received a damaged item, please report it within 7 days for a replacement.
Output: If you received a damaged item, please report it within 7 days for a replacement.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.7366542861731098
|
Your item will be shipped within 3-5 business days.
|
Your item will be shipped within 3-5 business days.
|
Assumed Resolution
| 0.824286 |
###Human:
Input: Your item will be shipped within 3-5 business days.
Output: Your item will be shipped within 3-5 business days.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.8242859861692202
|
I'm not able to view specific charges. Please check your account details or contact our billing department.
|
I'm not able to view specific charges. Please check your account details or contact our billing department.
|
No Resolution
| 0.965199 |
###Human:
Input: I'm not able to view specific charges. Please check your account details or contact our billing department.
Output: I'm not able to view specific charges. Please check your account details or contact our billing department.
###Assistant:
Sentiment: No Resolution
Score: 0.9651989704873704
|
Sure! Please follow the onboarding instructions sent to your email.
|
Sure! Please follow the onboarding instructions sent to your email.
|
Assumed Resolution
| 0.849762 |
###Human:
Input: Sure! Please follow the onboarding instructions sent to your email.
Output: Sure! Please follow the onboarding instructions sent to your email.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.8497618290130835
|
Currently, we only have this item in the sizes displayed on our website.
|
Currently, we only have this item in the sizes displayed on our website.
|
Assumed Resolution
| 0.944648 |
###Human:
Input: Currently, we only have this item in the sizes displayed on our website.
Output: Currently, we only have this item in the sizes displayed on our website.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.9446475302635507
|
The warranty for this product is one year from the purchase date.
|
The warranty for this product is one year from the purchase date.
|
Assumed Resolution
| 0.901177 |
###Human:
Input: The warranty for this product is one year from the purchase date.
Output: The warranty for this product is one year from the purchase date.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.9011770794521908
|
Your payment might be declined due to various reasons. Please check with your bank or try a different payment method.
|
Your payment might be declined due to various reasons. Please check with your bank or try a different payment method.
|
No Resolution
| 0.870586 |
###Human:
Input: Your payment might be declined due to various reasons. Please check with your bank or try a different payment method.
Output: Your payment might be declined due to various reasons. Please check with your bank or try a different payment method.
###Assistant:
Sentiment: No Resolution
Score: 0.8705857929536512
|
Once your order is shipped, you'll receive a tracking number via email.
|
Once your order is shipped, you'll receive a tracking number via email.
|
Assumed Resolution
| 0.869272 |
###Human:
Input: Once your order is shipped, you'll receive a tracking number via email.
Output: Once your order is shipped, you'll receive a tracking number via email.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.8692715741848807
|
Your item will be shipped within 3-5 business days.
|
Your item will be shipped within 3-5 business days.
|
Assumed Resolution
| 0.978042 |
###Human:
Input: Your item will be shipped within 3-5 business days.
Output: Your item will be shipped within 3-5 business days.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.9780418850575447
|
To delete your account, go to Account Settings and click on Delete Account.
|
To delete your account, go to Account Settings and click on Delete Account.
|
Assumed Resolution
| 0.861565 |
###Human:
Input: To delete your account, go to Account Settings and click on Delete Account.
Output: To delete your account, go to Account Settings and click on Delete Account.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.8615651942098994
|
To upgrade your plan, visit our Pricing page and choose a suitable plan.
|
To upgrade your plan, visit our Pricing page and choose a suitable plan.
|
Assumed Resolution
| 0.771247 |
###Human:
Input: To upgrade your plan, visit our Pricing page and choose a suitable plan.
Output: To upgrade your plan, visit our Pricing page and choose a suitable plan.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.771247375945867
|
Sure! Please follow the onboarding instructions sent to your email.
|
Sure! Please follow the onboarding instructions sent to your email.
|
Assumed Resolution
| 0.810044 |
###Human:
Input: Sure! Please follow the onboarding instructions sent to your email.
Output: Sure! Please follow the onboarding instructions sent to your email.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.8100436715513082
|
I'm not able to view specific charges. Please check your account details or contact our billing department.
|
I'm not able to view specific charges. Please check your account details or contact our billing department.
|
No Resolution
| 0.968841 |
###Human:
Input: I'm not able to view specific charges. Please check your account details or contact our billing department.
Output: I'm not able to view specific charges. Please check your account details or contact our billing department.
###Assistant:
Sentiment: No Resolution
Score: 0.9688412620832614
|
Currently, we only have this item in the sizes displayed on our website.
|
Currently, we only have this item in the sizes displayed on our website.
|
Assumed Resolution
| 0.90755 |
###Human:
Input: Currently, we only have this item in the sizes displayed on our website.
Output: Currently, we only have this item in the sizes displayed on our website.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.9075503718212709
|
Please refer to our User Guide or contact our support team for help with this feature.
|
Please refer to our User Guide or contact our support team for help with this feature.
|
Assumed Resolution
| 0.968731 |
###Human:
Input: Please refer to our User Guide or contact our support team for help with this feature.
Output: Please refer to our User Guide or contact our support team for help with this feature.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.968731022314106
|
Account suspensions may occur due to policy violations. Please contact our support team.
|
Account suspensions may occur due to policy violations. Please contact our support team.
|
No Resolution
| 0.914673 |
###Human:
Input: Account suspensions may occur due to policy violations. Please contact our support team.
Output: Account suspensions may occur due to policy violations. Please contact our support team.
###Assistant:
Sentiment: No Resolution
Score: 0.91467327975392
|
I'm sorry for the inconvenience. Please provide more details or contact our technical support.
|
I'm sorry for the inconvenience. Please provide more details or contact our technical support.
|
No Resolution
| 0.931215 |
###Human:
Input: I'm sorry for the inconvenience. Please provide more details or contact our technical support.
Output: I'm sorry for the inconvenience. Please provide more details or contact our technical support.
###Assistant:
Sentiment: No Resolution
Score: 0.9312148700347956
|
If you can't access your account, try resetting your password or contact our support team.
|
If you can't access your account, try resetting your password or contact our support team.
|
Assumed Resolution
| 0.84657 |
###Human:
Input: If you can't access your account, try resetting your password or contact our support team.
Output: If you can't access your account, try resetting your password or contact our support team.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.846570227586324
|
Our return policy allows returns within 30 days of purchase. Please ensure the item is in its original condition.
|
Our return policy allows returns within 30 days of purchase. Please ensure the item is in its original condition.
|
Assumed Resolution
| 0.722125 |
###Human:
Input: Our return policy allows returns within 30 days of purchase. Please ensure the item is in its original condition.
Output: Our return policy allows returns within 30 days of purchase. Please ensure the item is in its original condition.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.7221253641307932
|
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