user_query
stringclasses 23
values | bot_response
stringclasses 23
values | resolution_category
stringclasses 2
values | confidence_score
float64 0.7
1
| text
stringlengths 190
327
|
|---|---|---|---|---|
I'm sorry, I can't assist with specific orders. Please contact our support team.
|
I'm sorry, I can't assist with specific orders. Please contact our support team.
|
No Resolution
| 0.934531 |
###Human:
Input: I'm sorry, I can't assist with specific orders. Please contact our support team.
Output: I'm sorry, I can't assist with specific orders. Please contact our support team.
###Assistant:
Sentiment: No Resolution
Score: 0.9345309221096512
|
Sure! Please follow the onboarding instructions sent to your email.
|
Sure! Please follow the onboarding instructions sent to your email.
|
Assumed Resolution
| 0.991243 |
###Human:
Input: Sure! Please follow the onboarding instructions sent to your email.
Output: Sure! Please follow the onboarding instructions sent to your email.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.9912426191279912
|
Yes, we offer a 10% student discount. Please verify your student status on our website.
|
Yes, we offer a 10% student discount. Please verify your student status on our website.
|
Assumed Resolution
| 0.720017 |
###Human:
Input: Yes, we offer a 10% student discount. Please verify your student status on our website.
Output: Yes, we offer a 10% student discount. Please verify your student status on our website.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.7200169308166593
|
To upgrade your plan, visit our Pricing page and choose a suitable plan.
|
To upgrade your plan, visit our Pricing page and choose a suitable plan.
|
Assumed Resolution
| 0.986651 |
###Human:
Input: To upgrade your plan, visit our Pricing page and choose a suitable plan.
Output: To upgrade your plan, visit our Pricing page and choose a suitable plan.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.986650524746516
|
If you can't access your account, try resetting your password or contact our support team.
|
If you can't access your account, try resetting your password or contact our support team.
|
Assumed Resolution
| 0.992856 |
###Human:
Input: If you can't access your account, try resetting your password or contact our support team.
Output: If you can't access your account, try resetting your password or contact our support team.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.9928557529252792
|
I'm not able to view specific charges. Please check your account details or contact our billing department.
|
I'm not able to view specific charges. Please check your account details or contact our billing department.
|
No Resolution
| 0.720029 |
###Human:
Input: I'm not able to view specific charges. Please check your account details or contact our billing department.
Output: I'm not able to view specific charges. Please check your account details or contact our billing department.
###Assistant:
Sentiment: No Resolution
Score: 0.7200288611847017
|
Your item will be shipped within 3-5 business days.
|
Your item will be shipped within 3-5 business days.
|
Assumed Resolution
| 0.76247 |
###Human:
Input: Your item will be shipped within 3-5 business days.
Output: Your item will be shipped within 3-5 business days.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.7624702918092224
|
Once your order is shipped, you'll receive a tracking number via email.
|
Once your order is shipped, you'll receive a tracking number via email.
|
Assumed Resolution
| 0.767092 |
###Human:
Input: Once your order is shipped, you'll receive a tracking number via email.
Output: Once your order is shipped, you'll receive a tracking number via email.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.7670920221364518
|
I'm sorry for the inconvenience. Please provide more details or contact our technical support.
|
I'm sorry for the inconvenience. Please provide more details or contact our technical support.
|
No Resolution
| 0.75242 |
###Human:
Input: I'm sorry for the inconvenience. Please provide more details or contact our technical support.
Output: I'm sorry for the inconvenience. Please provide more details or contact our technical support.
###Assistant:
Sentiment: No Resolution
Score: 0.752420410380906
|
Upgrading provides additional features and benefits. Please visit our Pricing page for details.
|
Upgrading provides additional features and benefits. Please visit our Pricing page for details.
|
Assumed Resolution
| 0.979421 |
###Human:
Input: Upgrading provides additional features and benefits. Please visit our Pricing page for details.
Output: Upgrading provides additional features and benefits. Please visit our Pricing page for details.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.9794209225281436
|
To cancel your subscription, go to My Account and click on Subscription settings.
|
To cancel your subscription, go to My Account and click on Subscription settings.
|
Assumed Resolution
| 0.767173 |
###Human:
Input: To cancel your subscription, go to My Account and click on Subscription settings.
Output: To cancel your subscription, go to My Account and click on Subscription settings.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.7671726574866647
|
Account suspensions may occur due to policy violations. Please contact our support team.
|
Account suspensions may occur due to policy violations. Please contact our support team.
|
No Resolution
| 0.730312 |
###Human:
Input: Account suspensions may occur due to policy violations. Please contact our support team.
Output: Account suspensions may occur due to policy violations. Please contact our support team.
###Assistant:
Sentiment: No Resolution
Score: 0.7303116643410552
|
To contact support, visit our Contact Us page or call the number provided.
|
To contact support, visit our Contact Us page or call the number provided.
|
Assumed Resolution
| 0.887584 |
###Human:
Input: To contact support, visit our Contact Us page or call the number provided.
Output: To contact support, visit our Contact Us page or call the number provided.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.8875844068036572
|
We're expecting to restock this item next month.
|
We're expecting to restock this item next month.
|
Assumed Resolution
| 0.827759 |
###Human:
Input: We're expecting to restock this item next month.
Output: We're expecting to restock this item next month.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.8277587791913775
|
Please refer to our User Guide or contact our support team for help with this feature.
|
Please refer to our User Guide or contact our support team for help with this feature.
|
Assumed Resolution
| 0.883729 |
###Human:
Input: Please refer to our User Guide or contact our support team for help with this feature.
Output: Please refer to our User Guide or contact our support team for help with this feature.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.8837288294937584
|
Currently, we only have this item in the sizes displayed on our website.
|
Currently, we only have this item in the sizes displayed on our website.
|
Assumed Resolution
| 0.908911 |
###Human:
Input: Currently, we only have this item in the sizes displayed on our website.
Output: Currently, we only have this item in the sizes displayed on our website.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.9089112475409996
|
Our return policy allows returns within 30 days of purchase. Please ensure the item is in its original condition.
|
Our return policy allows returns within 30 days of purchase. Please ensure the item is in its original condition.
|
Assumed Resolution
| 0.830024 |
###Human:
Input: Our return policy allows returns within 30 days of purchase. Please ensure the item is in its original condition.
Output: Our return policy allows returns within 30 days of purchase. Please ensure the item is in its original condition.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.8300239539436187
|
If you received a damaged item, please report it within 7 days for a replacement.
|
If you received a damaged item, please report it within 7 days for a replacement.
|
Assumed Resolution
| 0.786856 |
###Human:
Input: If you received a damaged item, please report it within 7 days for a replacement.
Output: If you received a damaged item, please report it within 7 days for a replacement.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.7868558252090556
|
The warranty for this product is one year from the purchase date.
|
The warranty for this product is one year from the purchase date.
|
Assumed Resolution
| 0.848108 |
###Human:
Input: The warranty for this product is one year from the purchase date.
Output: The warranty for this product is one year from the purchase date.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.8481083160437424
|
You can change your payment method in the Billing section of your account.
|
You can change your payment method in the Billing section of your account.
|
Assumed Resolution
| 0.759519 |
###Human:
Input: You can change your payment method in the Billing section of your account.
Output: You can change your payment method in the Billing section of your account.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.7595186988319063
|
To reset your password, go to Settings, then click on Account Information, and finally click on Reset Password.
|
To reset your password, go to Settings, then click on Account Information, and finally click on Reset Password.
|
Assumed Resolution
| 0.911805 |
###Human:
Input: To reset your password, go to Settings, then click on Account Information, and finally click on Reset Password.
Output: To reset your password, go to Settings, then click on Account Information, and finally click on Reset Password.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.9118053126185444
|
To delete your account, go to Account Settings and click on Delete Account.
|
To delete your account, go to Account Settings and click on Delete Account.
|
Assumed Resolution
| 0.802047 |
###Human:
Input: To delete your account, go to Account Settings and click on Delete Account.
Output: To delete your account, go to Account Settings and click on Delete Account.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.802046584490737
|
I'm sorry, I can't assist with specific orders. Please contact our support team.
|
I'm sorry, I can't assist with specific orders. Please contact our support team.
|
No Resolution
| 0.792784 |
###Human:
Input: I'm sorry, I can't assist with specific orders. Please contact our support team.
Output: I'm sorry, I can't assist with specific orders. Please contact our support team.
###Assistant:
Sentiment: No Resolution
Score: 0.7927835486270812
|
Your payment might be declined due to various reasons. Please check with your bank or try a different payment method.
|
Your payment might be declined due to various reasons. Please check with your bank or try a different payment method.
|
No Resolution
| 0.870811 |
###Human:
Input: Your payment might be declined due to various reasons. Please check with your bank or try a different payment method.
Output: Your payment might be declined due to various reasons. Please check with your bank or try a different payment method.
###Assistant:
Sentiment: No Resolution
Score: 0.8708113085287696
|
If you can't access your account, try resetting your password or contact our support team.
|
If you can't access your account, try resetting your password or contact our support team.
|
Assumed Resolution
| 0.717681 |
###Human:
Input: If you can't access your account, try resetting your password or contact our support team.
Output: If you can't access your account, try resetting your password or contact our support team.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.717680755940446
|
To reset your password, go to Settings, then click on Account Information, and finally click on Reset Password.
|
To reset your password, go to Settings, then click on Account Information, and finally click on Reset Password.
|
Assumed Resolution
| 0.930798 |
###Human:
Input: To reset your password, go to Settings, then click on Account Information, and finally click on Reset Password.
Output: To reset your password, go to Settings, then click on Account Information, and finally click on Reset Password.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.9307984529606624
|
Our return policy allows returns within 30 days of purchase. Please ensure the item is in its original condition.
|
Our return policy allows returns within 30 days of purchase. Please ensure the item is in its original condition.
|
Assumed Resolution
| 0.980074 |
###Human:
Input: Our return policy allows returns within 30 days of purchase. Please ensure the item is in its original condition.
Output: Our return policy allows returns within 30 days of purchase. Please ensure the item is in its original condition.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.9800735593750254
|
If you received a damaged item, please report it within 7 days for a replacement.
|
If you received a damaged item, please report it within 7 days for a replacement.
|
Assumed Resolution
| 0.960002 |
###Human:
Input: If you received a damaged item, please report it within 7 days for a replacement.
Output: If you received a damaged item, please report it within 7 days for a replacement.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.9600017771704604
|
Account suspensions may occur due to policy violations. Please contact our support team.
|
Account suspensions may occur due to policy violations. Please contact our support team.
|
No Resolution
| 0.733604 |
###Human:
Input: Account suspensions may occur due to policy violations. Please contact our support team.
Output: Account suspensions may occur due to policy violations. Please contact our support team.
###Assistant:
Sentiment: No Resolution
Score: 0.7336035133600071
|
To cancel your subscription, go to My Account and click on Subscription settings.
|
To cancel your subscription, go to My Account and click on Subscription settings.
|
Assumed Resolution
| 0.969813 |
###Human:
Input: To cancel your subscription, go to My Account and click on Subscription settings.
Output: To cancel your subscription, go to My Account and click on Subscription settings.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.969813349821702
|
I'm sorry for the inconvenience. Please provide more details or contact our technical support.
|
I'm sorry for the inconvenience. Please provide more details or contact our technical support.
|
No Resolution
| 0.909604 |
###Human:
Input: I'm sorry for the inconvenience. Please provide more details or contact our technical support.
Output: I'm sorry for the inconvenience. Please provide more details or contact our technical support.
###Assistant:
Sentiment: No Resolution
Score: 0.9096044942163486
|
Once your order is shipped, you'll receive a tracking number via email.
|
Once your order is shipped, you'll receive a tracking number via email.
|
Assumed Resolution
| 0.814257 |
###Human:
Input: Once your order is shipped, you'll receive a tracking number via email.
Output: Once your order is shipped, you'll receive a tracking number via email.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.8142571290667071
|
The warranty for this product is one year from the purchase date.
|
The warranty for this product is one year from the purchase date.
|
Assumed Resolution
| 0.768244 |
###Human:
Input: The warranty for this product is one year from the purchase date.
Output: The warranty for this product is one year from the purchase date.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.7682439550418653
|
To upgrade your plan, visit our Pricing page and choose a suitable plan.
|
To upgrade your plan, visit our Pricing page and choose a suitable plan.
|
Assumed Resolution
| 0.822502 |
###Human:
Input: To upgrade your plan, visit our Pricing page and choose a suitable plan.
Output: To upgrade your plan, visit our Pricing page and choose a suitable plan.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.822502194259076
|
To contact support, visit our Contact Us page or call the number provided.
|
To contact support, visit our Contact Us page or call the number provided.
|
Assumed Resolution
| 0.853962 |
###Human:
Input: To contact support, visit our Contact Us page or call the number provided.
Output: To contact support, visit our Contact Us page or call the number provided.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.8539616870161196
|
Please refer to our User Guide or contact our support team for help with this feature.
|
Please refer to our User Guide or contact our support team for help with this feature.
|
Assumed Resolution
| 0.753435 |
###Human:
Input: Please refer to our User Guide or contact our support team for help with this feature.
Output: Please refer to our User Guide or contact our support team for help with this feature.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.7534350771899843
|
Currently, we only have this item in the sizes displayed on our website.
|
Currently, we only have this item in the sizes displayed on our website.
|
Assumed Resolution
| 0.829349 |
###Human:
Input: Currently, we only have this item in the sizes displayed on our website.
Output: Currently, we only have this item in the sizes displayed on our website.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.8293485167377393
|
Yes, we offer a 10% student discount. Please verify your student status on our website.
|
Yes, we offer a 10% student discount. Please verify your student status on our website.
|
Assumed Resolution
| 0.824179 |
###Human:
Input: Yes, we offer a 10% student discount. Please verify your student status on our website.
Output: Yes, we offer a 10% student discount. Please verify your student status on our website.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.824178849677793
|
Your item will be shipped within 3-5 business days.
|
Your item will be shipped within 3-5 business days.
|
Assumed Resolution
| 0.715051 |
###Human:
Input: Your item will be shipped within 3-5 business days.
Output: Your item will be shipped within 3-5 business days.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.7150514944640499
|
To delete your account, go to Account Settings and click on Delete Account.
|
To delete your account, go to Account Settings and click on Delete Account.
|
Assumed Resolution
| 0.798372 |
###Human:
Input: To delete your account, go to Account Settings and click on Delete Account.
Output: To delete your account, go to Account Settings and click on Delete Account.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.7983716472402553
|
Sure! Please follow the onboarding instructions sent to your email.
|
Sure! Please follow the onboarding instructions sent to your email.
|
Assumed Resolution
| 0.814098 |
###Human:
Input: Sure! Please follow the onboarding instructions sent to your email.
Output: Sure! Please follow the onboarding instructions sent to your email.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.8140979376918194
|
I'm not able to view specific charges. Please check your account details or contact our billing department.
|
I'm not able to view specific charges. Please check your account details or contact our billing department.
|
No Resolution
| 0.879464 |
###Human:
Input: I'm not able to view specific charges. Please check your account details or contact our billing department.
Output: I'm not able to view specific charges. Please check your account details or contact our billing department.
###Assistant:
Sentiment: No Resolution
Score: 0.8794636749485407
|
I'm sorry, I can't assist with specific orders. Please contact our support team.
|
I'm sorry, I can't assist with specific orders. Please contact our support team.
|
No Resolution
| 0.975782 |
###Human:
Input: I'm sorry, I can't assist with specific orders. Please contact our support team.
Output: I'm sorry, I can't assist with specific orders. Please contact our support team.
###Assistant:
Sentiment: No Resolution
Score: 0.9757823991325338
|
You can change your payment method in the Billing section of your account.
|
You can change your payment method in the Billing section of your account.
|
Assumed Resolution
| 0.885411 |
###Human:
Input: You can change your payment method in the Billing section of your account.
Output: You can change your payment method in the Billing section of your account.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.8854108424970695
|
We're expecting to restock this item next month.
|
We're expecting to restock this item next month.
|
Assumed Resolution
| 0.721008 |
###Human:
Input: We're expecting to restock this item next month.
Output: We're expecting to restock this item next month.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.7210082589389578
|
Your payment might be declined due to various reasons. Please check with your bank or try a different payment method.
|
Your payment might be declined due to various reasons. Please check with your bank or try a different payment method.
|
No Resolution
| 0.781388 |
###Human:
Input: Your payment might be declined due to various reasons. Please check with your bank or try a different payment method.
Output: Your payment might be declined due to various reasons. Please check with your bank or try a different payment method.
###Assistant:
Sentiment: No Resolution
Score: 0.7813883284717936
|
Upgrading provides additional features and benefits. Please visit our Pricing page for details.
|
Upgrading provides additional features and benefits. Please visit our Pricing page for details.
|
Assumed Resolution
| 0.72931 |
###Human:
Input: Upgrading provides additional features and benefits. Please visit our Pricing page for details.
Output: Upgrading provides additional features and benefits. Please visit our Pricing page for details.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.7293097431929654
|
I'm sorry, I can't assist with specific orders. Please contact our support team.
|
I'm sorry, I can't assist with specific orders. Please contact our support team.
|
No Resolution
| 0.919438 |
###Human:
Input: I'm sorry, I can't assist with specific orders. Please contact our support team.
Output: I'm sorry, I can't assist with specific orders. Please contact our support team.
###Assistant:
Sentiment: No Resolution
Score: 0.9194376456898714
|
I'm not able to view specific charges. Please check your account details or contact our billing department.
|
I'm not able to view specific charges. Please check your account details or contact our billing department.
|
No Resolution
| 0.730454 |
###Human:
Input: I'm not able to view specific charges. Please check your account details or contact our billing department.
Output: I'm not able to view specific charges. Please check your account details or contact our billing department.
###Assistant:
Sentiment: No Resolution
Score: 0.7304539904019196
|
I'm sorry for the inconvenience. Please provide more details or contact our technical support.
|
I'm sorry for the inconvenience. Please provide more details or contact our technical support.
|
No Resolution
| 0.995755 |
###Human:
Input: I'm sorry for the inconvenience. Please provide more details or contact our technical support.
Output: I'm sorry for the inconvenience. Please provide more details or contact our technical support.
###Assistant:
Sentiment: No Resolution
Score: 0.99575541815863
|
If you received a damaged item, please report it within 7 days for a replacement.
|
If you received a damaged item, please report it within 7 days for a replacement.
|
Assumed Resolution
| 0.881873 |
###Human:
Input: If you received a damaged item, please report it within 7 days for a replacement.
Output: If you received a damaged item, please report it within 7 days for a replacement.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.8818734848357542
|
To contact support, visit our Contact Us page or call the number provided.
|
To contact support, visit our Contact Us page or call the number provided.
|
Assumed Resolution
| 0.789568 |
###Human:
Input: To contact support, visit our Contact Us page or call the number provided.
Output: To contact support, visit our Contact Us page or call the number provided.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.7895676728895995
|
The warranty for this product is one year from the purchase date.
|
The warranty for this product is one year from the purchase date.
|
Assumed Resolution
| 0.751184 |
###Human:
Input: The warranty for this product is one year from the purchase date.
Output: The warranty for this product is one year from the purchase date.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.7511841877571062
|
Your item will be shipped within 3-5 business days.
|
Your item will be shipped within 3-5 business days.
|
Assumed Resolution
| 0.729525 |
###Human:
Input: Your item will be shipped within 3-5 business days.
Output: Your item will be shipped within 3-5 business days.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.7295247493578565
|
We're expecting to restock this item next month.
|
We're expecting to restock this item next month.
|
Assumed Resolution
| 0.765741 |
###Human:
Input: We're expecting to restock this item next month.
Output: We're expecting to restock this item next month.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.7657406543533608
|
Please refer to our User Guide or contact our support team for help with this feature.
|
Please refer to our User Guide or contact our support team for help with this feature.
|
Assumed Resolution
| 0.816113 |
###Human:
Input: Please refer to our User Guide or contact our support team for help with this feature.
Output: Please refer to our User Guide or contact our support team for help with this feature.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.8161126360081824
|
Once your order is shipped, you'll receive a tracking number via email.
|
Once your order is shipped, you'll receive a tracking number via email.
|
Assumed Resolution
| 0.854681 |
###Human:
Input: Once your order is shipped, you'll receive a tracking number via email.
Output: Once your order is shipped, you'll receive a tracking number via email.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.8546814843909342
|
Yes, we offer a 10% student discount. Please verify your student status on our website.
|
Yes, we offer a 10% student discount. Please verify your student status on our website.
|
Assumed Resolution
| 0.910672 |
###Human:
Input: Yes, we offer a 10% student discount. Please verify your student status on our website.
Output: Yes, we offer a 10% student discount. Please verify your student status on our website.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.9106718311318958
|
To delete your account, go to Account Settings and click on Delete Account.
|
To delete your account, go to Account Settings and click on Delete Account.
|
Assumed Resolution
| 0.983504 |
###Human:
Input: To delete your account, go to Account Settings and click on Delete Account.
Output: To delete your account, go to Account Settings and click on Delete Account.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.98350439782002
|
Our return policy allows returns within 30 days of purchase. Please ensure the item is in its original condition.
|
Our return policy allows returns within 30 days of purchase. Please ensure the item is in its original condition.
|
Assumed Resolution
| 0.761696 |
###Human:
Input: Our return policy allows returns within 30 days of purchase. Please ensure the item is in its original condition.
Output: Our return policy allows returns within 30 days of purchase. Please ensure the item is in its original condition.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.7616964196710553
|
To reset your password, go to Settings, then click on Account Information, and finally click on Reset Password.
|
To reset your password, go to Settings, then click on Account Information, and finally click on Reset Password.
|
Assumed Resolution
| 0.825383 |
###Human:
Input: To reset your password, go to Settings, then click on Account Information, and finally click on Reset Password.
Output: To reset your password, go to Settings, then click on Account Information, and finally click on Reset Password.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.8253834499158395
|
Upgrading provides additional features and benefits. Please visit our Pricing page for details.
|
Upgrading provides additional features and benefits. Please visit our Pricing page for details.
|
Assumed Resolution
| 0.953596 |
###Human:
Input: Upgrading provides additional features and benefits. Please visit our Pricing page for details.
Output: Upgrading provides additional features and benefits. Please visit our Pricing page for details.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.9535956641802722
|
Your payment might be declined due to various reasons. Please check with your bank or try a different payment method.
|
Your payment might be declined due to various reasons. Please check with your bank or try a different payment method.
|
No Resolution
| 0.735264 |
###Human:
Input: Your payment might be declined due to various reasons. Please check with your bank or try a different payment method.
Output: Your payment might be declined due to various reasons. Please check with your bank or try a different payment method.
###Assistant:
Sentiment: No Resolution
Score: 0.7352638047083124
|
Account suspensions may occur due to policy violations. Please contact our support team.
|
Account suspensions may occur due to policy violations. Please contact our support team.
|
No Resolution
| 0.814755 |
###Human:
Input: Account suspensions may occur due to policy violations. Please contact our support team.
Output: Account suspensions may occur due to policy violations. Please contact our support team.
###Assistant:
Sentiment: No Resolution
Score: 0.8147548855927674
|
If you can't access your account, try resetting your password or contact our support team.
|
If you can't access your account, try resetting your password or contact our support team.
|
Assumed Resolution
| 0.995247 |
###Human:
Input: If you can't access your account, try resetting your password or contact our support team.
Output: If you can't access your account, try resetting your password or contact our support team.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.995246803197158
|
You can change your payment method in the Billing section of your account.
|
You can change your payment method in the Billing section of your account.
|
Assumed Resolution
| 0.957423 |
###Human:
Input: You can change your payment method in the Billing section of your account.
Output: You can change your payment method in the Billing section of your account.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.9574226967991556
|
Currently, we only have this item in the sizes displayed on our website.
|
Currently, we only have this item in the sizes displayed on our website.
|
Assumed Resolution
| 0.72804 |
###Human:
Input: Currently, we only have this item in the sizes displayed on our website.
Output: Currently, we only have this item in the sizes displayed on our website.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.7280400624722173
|
To upgrade your plan, visit our Pricing page and choose a suitable plan.
|
To upgrade your plan, visit our Pricing page and choose a suitable plan.
|
Assumed Resolution
| 0.911727 |
###Human:
Input: To upgrade your plan, visit our Pricing page and choose a suitable plan.
Output: To upgrade your plan, visit our Pricing page and choose a suitable plan.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.9117272877366864
|
Sure! Please follow the onboarding instructions sent to your email.
|
Sure! Please follow the onboarding instructions sent to your email.
|
Assumed Resolution
| 0.912025 |
###Human:
Input: Sure! Please follow the onboarding instructions sent to your email.
Output: Sure! Please follow the onboarding instructions sent to your email.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.9120254822607404
|
To cancel your subscription, go to My Account and click on Subscription settings.
|
To cancel your subscription, go to My Account and click on Subscription settings.
|
Assumed Resolution
| 0.95708 |
###Human:
Input: To cancel your subscription, go to My Account and click on Subscription settings.
Output: To cancel your subscription, go to My Account and click on Subscription settings.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.9570800416487162
|
Upgrading provides additional features and benefits. Please visit our Pricing page for details.
|
Upgrading provides additional features and benefits. Please visit our Pricing page for details.
|
Assumed Resolution
| 0.951886 |
###Human:
Input: Upgrading provides additional features and benefits. Please visit our Pricing page for details.
Output: Upgrading provides additional features and benefits. Please visit our Pricing page for details.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.9518860356597134
|
Currently, we only have this item in the sizes displayed on our website.
|
Currently, we only have this item in the sizes displayed on our website.
|
Assumed Resolution
| 0.746491 |
###Human:
Input: Currently, we only have this item in the sizes displayed on our website.
Output: Currently, we only have this item in the sizes displayed on our website.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.7464906970416901
|
Once your order is shipped, you'll receive a tracking number via email.
|
Once your order is shipped, you'll receive a tracking number via email.
|
Assumed Resolution
| 0.913441 |
###Human:
Input: Once your order is shipped, you'll receive a tracking number via email.
Output: Once your order is shipped, you'll receive a tracking number via email.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.913441246856209
|
Our return policy allows returns within 30 days of purchase. Please ensure the item is in its original condition.
|
Our return policy allows returns within 30 days of purchase. Please ensure the item is in its original condition.
|
Assumed Resolution
| 0.822838 |
###Human:
Input: Our return policy allows returns within 30 days of purchase. Please ensure the item is in its original condition.
Output: Our return policy allows returns within 30 days of purchase. Please ensure the item is in its original condition.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.822837623009405
|
You can change your payment method in the Billing section of your account.
|
You can change your payment method in the Billing section of your account.
|
Assumed Resolution
| 0.986981 |
###Human:
Input: You can change your payment method in the Billing section of your account.
Output: You can change your payment method in the Billing section of your account.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.98698135552934
|
Your item will be shipped within 3-5 business days.
|
Your item will be shipped within 3-5 business days.
|
Assumed Resolution
| 0.818329 |
###Human:
Input: Your item will be shipped within 3-5 business days.
Output: Your item will be shipped within 3-5 business days.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.8183288888162403
|
To contact support, visit our Contact Us page or call the number provided.
|
To contact support, visit our Contact Us page or call the number provided.
|
Assumed Resolution
| 0.862975 |
###Human:
Input: To contact support, visit our Contact Us page or call the number provided.
Output: To contact support, visit our Contact Us page or call the number provided.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.8629753596109497
|
To delete your account, go to Account Settings and click on Delete Account.
|
To delete your account, go to Account Settings and click on Delete Account.
|
Assumed Resolution
| 0.921844 |
###Human:
Input: To delete your account, go to Account Settings and click on Delete Account.
Output: To delete your account, go to Account Settings and click on Delete Account.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.9218442306053
|
I'm not able to view specific charges. Please check your account details or contact our billing department.
|
I'm not able to view specific charges. Please check your account details or contact our billing department.
|
No Resolution
| 0.894262 |
###Human:
Input: I'm not able to view specific charges. Please check your account details or contact our billing department.
Output: I'm not able to view specific charges. Please check your account details or contact our billing department.
###Assistant:
Sentiment: No Resolution
Score: 0.8942622211361453
|
I'm sorry for the inconvenience. Please provide more details or contact our technical support.
|
I'm sorry for the inconvenience. Please provide more details or contact our technical support.
|
No Resolution
| 0.846713 |
###Human:
Input: I'm sorry for the inconvenience. Please provide more details or contact our technical support.
Output: I'm sorry for the inconvenience. Please provide more details or contact our technical support.
###Assistant:
Sentiment: No Resolution
Score: 0.846713380590395
|
Your payment might be declined due to various reasons. Please check with your bank or try a different payment method.
|
Your payment might be declined due to various reasons. Please check with your bank or try a different payment method.
|
No Resolution
| 0.827237 |
###Human:
Input: Your payment might be declined due to various reasons. Please check with your bank or try a different payment method.
Output: Your payment might be declined due to various reasons. Please check with your bank or try a different payment method.
###Assistant:
Sentiment: No Resolution
Score: 0.8272371318298998
|
To upgrade your plan, visit our Pricing page and choose a suitable plan.
|
To upgrade your plan, visit our Pricing page and choose a suitable plan.
|
Assumed Resolution
| 0.975364 |
###Human:
Input: To upgrade your plan, visit our Pricing page and choose a suitable plan.
Output: To upgrade your plan, visit our Pricing page and choose a suitable plan.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.9753640447401144
|
If you received a damaged item, please report it within 7 days for a replacement.
|
If you received a damaged item, please report it within 7 days for a replacement.
|
Assumed Resolution
| 0.914156 |
###Human:
Input: If you received a damaged item, please report it within 7 days for a replacement.
Output: If you received a damaged item, please report it within 7 days for a replacement.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.9141559940495366
|
To cancel your subscription, go to My Account and click on Subscription settings.
|
To cancel your subscription, go to My Account and click on Subscription settings.
|
Assumed Resolution
| 0.989133 |
###Human:
Input: To cancel your subscription, go to My Account and click on Subscription settings.
Output: To cancel your subscription, go to My Account and click on Subscription settings.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.9891332363777824
|
Yes, we offer a 10% student discount. Please verify your student status on our website.
|
Yes, we offer a 10% student discount. Please verify your student status on our website.
|
Assumed Resolution
| 0.862981 |
###Human:
Input: Yes, we offer a 10% student discount. Please verify your student status on our website.
Output: Yes, we offer a 10% student discount. Please verify your student status on our website.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.8629812822282882
|
To reset your password, go to Settings, then click on Account Information, and finally click on Reset Password.
|
To reset your password, go to Settings, then click on Account Information, and finally click on Reset Password.
|
Assumed Resolution
| 0.728554 |
###Human:
Input: To reset your password, go to Settings, then click on Account Information, and finally click on Reset Password.
Output: To reset your password, go to Settings, then click on Account Information, and finally click on Reset Password.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.7285541549411708
|
We're expecting to restock this item next month.
|
We're expecting to restock this item next month.
|
Assumed Resolution
| 0.782876 |
###Human:
Input: We're expecting to restock this item next month.
Output: We're expecting to restock this item next month.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.7828757634525106
|
The warranty for this product is one year from the purchase date.
|
The warranty for this product is one year from the purchase date.
|
Assumed Resolution
| 0.859116 |
###Human:
Input: The warranty for this product is one year from the purchase date.
Output: The warranty for this product is one year from the purchase date.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.8591160643178102
|
I'm sorry, I can't assist with specific orders. Please contact our support team.
|
I'm sorry, I can't assist with specific orders. Please contact our support team.
|
No Resolution
| 0.943086 |
###Human:
Input: I'm sorry, I can't assist with specific orders. Please contact our support team.
Output: I'm sorry, I can't assist with specific orders. Please contact our support team.
###Assistant:
Sentiment: No Resolution
Score: 0.9430863670062468
|
Please refer to our User Guide or contact our support team for help with this feature.
|
Please refer to our User Guide or contact our support team for help with this feature.
|
Assumed Resolution
| 0.983559 |
###Human:
Input: Please refer to our User Guide or contact our support team for help with this feature.
Output: Please refer to our User Guide or contact our support team for help with this feature.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.9835588515863752
|
If you can't access your account, try resetting your password or contact our support team.
|
If you can't access your account, try resetting your password or contact our support team.
|
Assumed Resolution
| 0.978968 |
###Human:
Input: If you can't access your account, try resetting your password or contact our support team.
Output: If you can't access your account, try resetting your password or contact our support team.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.9789676399013236
|
Sure! Please follow the onboarding instructions sent to your email.
|
Sure! Please follow the onboarding instructions sent to your email.
|
Assumed Resolution
| 0.753909 |
###Human:
Input: Sure! Please follow the onboarding instructions sent to your email.
Output: Sure! Please follow the onboarding instructions sent to your email.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.7539085826809058
|
Account suspensions may occur due to policy violations. Please contact our support team.
|
Account suspensions may occur due to policy violations. Please contact our support team.
|
No Resolution
| 0.898639 |
###Human:
Input: Account suspensions may occur due to policy violations. Please contact our support team.
Output: Account suspensions may occur due to policy violations. Please contact our support team.
###Assistant:
Sentiment: No Resolution
Score: 0.8986391966088528
|
I'm sorry for the inconvenience. Please provide more details or contact our technical support.
|
I'm sorry for the inconvenience. Please provide more details or contact our technical support.
|
No Resolution
| 0.809946 |
###Human:
Input: I'm sorry for the inconvenience. Please provide more details or contact our technical support.
Output: I'm sorry for the inconvenience. Please provide more details or contact our technical support.
###Assistant:
Sentiment: No Resolution
Score: 0.8099455483869026
|
Once your order is shipped, you'll receive a tracking number via email.
|
Once your order is shipped, you'll receive a tracking number via email.
|
Assumed Resolution
| 0.882969 |
###Human:
Input: Once your order is shipped, you'll receive a tracking number via email.
Output: Once your order is shipped, you'll receive a tracking number via email.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.882968805602727
|
Our return policy allows returns within 30 days of purchase. Please ensure the item is in its original condition.
|
Our return policy allows returns within 30 days of purchase. Please ensure the item is in its original condition.
|
Assumed Resolution
| 0.995045 |
###Human:
Input: Our return policy allows returns within 30 days of purchase. Please ensure the item is in its original condition.
Output: Our return policy allows returns within 30 days of purchase. Please ensure the item is in its original condition.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.995044601758271
|
I'm sorry, I can't assist with specific orders. Please contact our support team.
|
I'm sorry, I can't assist with specific orders. Please contact our support team.
|
No Resolution
| 0.919526 |
###Human:
Input: I'm sorry, I can't assist with specific orders. Please contact our support team.
Output: I'm sorry, I can't assist with specific orders. Please contact our support team.
###Assistant:
Sentiment: No Resolution
Score: 0.9195264260157472
|
The warranty for this product is one year from the purchase date.
|
The warranty for this product is one year from the purchase date.
|
Assumed Resolution
| 0.961597 |
###Human:
Input: The warranty for this product is one year from the purchase date.
Output: The warranty for this product is one year from the purchase date.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.9615968886497198
|
Yes, we offer a 10% student discount. Please verify your student status on our website.
|
Yes, we offer a 10% student discount. Please verify your student status on our website.
|
Assumed Resolution
| 0.730002 |
###Human:
Input: Yes, we offer a 10% student discount. Please verify your student status on our website.
Output: Yes, we offer a 10% student discount. Please verify your student status on our website.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.730001739448184
|
Upgrading provides additional features and benefits. Please visit our Pricing page for details.
|
Upgrading provides additional features and benefits. Please visit our Pricing page for details.
|
Assumed Resolution
| 0.924921 |
###Human:
Input: Upgrading provides additional features and benefits. Please visit our Pricing page for details.
Output: Upgrading provides additional features and benefits. Please visit our Pricing page for details.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.9249211891597976
|
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