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I dunno what’s going on with your Apple Store experience but mine has sucked. The place is always crowded and the last time I went in to warranty replace a cord they told me I had two options, wait 2-3 hours for a genius to discuss a clearly defective cord or they could schedule me an appointment for a week later.
As far as I can tell the place is just a flashy showroom. | r/technology | comment | r/technology | 2024-12-06 |
Aren't they actively getting shorted against, just like those companies were? | r/technology | comment | r/technology | 2024-12-06 |
Best buy demos are so nerfed that it doesn’t add anything to the shopping experience. The whole advantage of physical retail is try before you buy. If they had great demos it would actually bring people into the store and make them compelled to buy from them. | r/technology | comment | r/technology | 2024-12-06 |
If you stop selling everything people wanted from your business, your business fails. Shocking. | r/technology | comment | r/technology | 2024-12-06 |
Thriftbooks is great too! They have been super fast with shipping. | r/technology | comment | r/technology | 2024-12-06 |
they give local management a surprising amount of control over the repair program, they're even allowed to offer a certain amount of goodwill repairs where apple could technically deny the claim, just to keep the customer happy. so i could imagine bad management at that level probably translates to bad service. | r/technology | comment | r/technology | 2024-12-06 |
Great, so you can explain what specifically is different about TVs built in the last five years that renders them so breakable? Like, what components now are so different that they die within years of normal use. Do you really think that people don’t know anyone with newer TVs? I know literally dozens of people who have bought nice tvs in the last 1-5 years, and I don’t know of a single one of them who has had theirs die. Truly, I’d love to hear your detailed explanation for the electronic or mechanical components that have supposedly undergone such a degenerative genesis. I’ll wait. | r/technology | comment | r/technology | 2024-12-06 |
I love shopping in store, but they hardly stock anything anymore. Have tons of employees but make you make appointments when people are just walking around. Also the staff doesn’t know about the products they sell. So they over sell or miss sell items. It’s no wonder they are failing. | r/technology | comment | r/technology | 2024-12-06 |
Yeah, that one kind of turned me off. I’d bank my ‘points’ over the course of a few years, then when a big shiny caught my eye, I’d buy it at BB and burn the points to get a decent deal.
When they changed this, my points evaporated and I was like WTF. | r/technology | comment | r/technology | 2024-12-06 |
If I’m not getting points, and they barely carry more than my local Target as far as electronics go..why even bother shopping there? | r/technology | comment | r/technology | 2024-12-06 |
Do they deliver for free as well? | r/technology | comment | r/technology | 2024-12-06 |
I live 10 minutes away from one and it's like Fry's was in the 90's which was fantastic. | r/technology | comment | r/technology | 2024-12-06 |
I use them to pricematch microcenter | r/technology | comment | r/technology | 2024-12-06 |
Best buy sucks balls though. Every time I go in there it's just a bunch of overpriced junk. No way their current business model is sustainable. | r/technology | comment | r/technology | 2024-12-06 |
But where will I go to demo electronics before I buy them on Amazon? | r/technology | comment | r/technology | 2024-12-06 |
It's always more expensive. last time I went was before covid. | r/technology | comment | r/technology | 2024-12-06 |
You know if you could buy it for that(4$), I'd have bought so many movies. I now convert everything to a digital format and store it on my own physical server. Quality varies, but it's always available.
There's downsides, if you lose your disc or whatever, you gotta buy another one. | r/technology | comment | r/technology | 2024-12-06 |
Yeah I could see that being the issue. I was surprised. I thought they had a good reputation for genius stuff, I’ve been there a few times but never needed a warranty repair. It was pretty off-putting. By contrast calling Apple support for the same issue was remarkably good, like I felt like I was in a commercial it was so good. | r/technology | comment | r/technology | 2024-12-06 |
When the got rid of physical media I stopped going, it was the best place in my town to buy movies, now I just go online. As for appliances, Best Buy is literally the last place I'd go. | r/technology | comment | r/technology | 2024-12-06 |
The last time I was in there and asked an employee about a product they just stood there and read the box to me. I won’t need a new tv for probably 5-6 years, unless mine blows up, and I’d probably just go to Costco. BB has NOTHING I need that only they can supply. They can die for all I care. | r/technology | comment | r/technology | 2024-12-06 |
your explanation for why they break is “you did something”.
my explanation for why they break is “they’re badly made by cheap workers using cheap components and shitty designs”.
one of these is a real explanation, one is not. | r/technology | comment | r/technology | 2024-12-06 |
They’ve survived almost exclusively through the sale of “extended warranties” for quite a while now. Even Amazon pulls that shit now, though. | r/technology | comment | r/technology | 2024-12-06 |
I use best buy for the zagg phone screen install / replacement. | r/technology | comment | r/technology | 2024-12-06 |
I just really miss buying physical media from them, and I would spend lots of money in store not only on physical media but but on other stupid shit but now I don’t step foot in there for nothing and I refuse to go in there. They shot themself in the foot with that one….. ☝️ | r/technology | comment | r/technology | 2024-12-06 |
Why am I just learning rocket fish was store brand lmao. I had an Ethernet power line adapter that was rocket fish | r/technology | comment | r/technology | 2024-12-06 |
Conditional logic has zero reliance on feelings. I haven’t even offered any feelings so perhaps you don’t know what feelings are? And I didn’t “dislike” the “evidence”. It literally was not evidence because it did not support your premise. I feel like you’re just trolling now for how stupid this has become. | r/technology | comment | r/technology | 2024-12-06 |
The rise of USB-C is honestly making carrying more than a couple different wattage USB-C chargers questionable for a retailer. | r/technology | comment | r/technology | 2024-12-06 |
I disagree. If you have a product category whose sales are falling off a cliff (90% off all time highs) why wouldn't you be trying to pivot to something where the sales are growing? If you were only talking vinyl? Sure keep that because at least the sales have been growing. CD/DVDs/Blu-ray though? Forget it. | r/technology | comment | r/technology | 2024-12-06 |
This. Clearly they aren't a regular shopper. Nostalgia of people not actually shopping in the store doesn't generate revenue. | r/technology | comment | r/technology | 2024-12-06 |
This. You get a vocal minority in Reddit that love physical media, but outside vinyl pretty much every other form of physical media has been in a decline for over a decade. CDs have been fading for 20+ years. First from piracy then iTunes and streaming services. DVDs have seen a similar decline. The only reason the peak for DVD sales was much later was bandwidth demands are higher for video and legal video services took a few more years to become mainstream. | r/technology | comment | r/technology | 2024-12-06 |
Once Newegg started charging sales tax it was over | r/technology | comment | r/technology | 2024-12-06 |
A lot of the time Best Buy gets special model numbers so you can't lol. I was surprised when they pulled that shit on a wd sn850x SSD. | r/technology | comment | r/technology | 2024-12-06 |
They really help themselves by avoiding overlapping stores. At one point I knew of 3 Best Buy stores less than 6-7 of each other. Needless to say one closed. I wouldn't be surprised if one of the remaining two closes in the next 2-3 years maybe sooner depending upon Best Buy's slowing sales. Micro center also focuses on markets where the demographics make sense. You need customers with decent disposable income. There are markets Best Buy could work where Microcenter would struggle. | r/technology | comment | r/technology | 2024-12-06 |
Literally never had any of those problems and haven't gotten or even been offered in store credit in years. You don't even need the receipt if you paid with a credit card as they can look it up with the item and the original card used. | r/technology | comment | r/technology | 2024-12-06 |
My nearest Apple Store is 70 miles away, and $30 in tolls | r/technology | comment | r/technology | 2024-12-06 |
YMMV, but there are at least 4-5 different locations I can make a free return that are closer than my nearest Best Buy. Maybe things are different for you, but I don't see that as an advantage for Best Buy. | r/technology | comment | r/technology | 2024-12-06 |
While I definitely think that they're trying to maximize margin on cables to the point that people balk at buying a cable there I think that is only the tip of the iceberg for their problems. | r/technology | comment | r/technology | 2024-12-06 |
The problem is that in most major metro areas Amazon can deliver in a day or two at most. Unless there is something you need today (e.g. your refrigerator died) the niche for retail pickup has gotten pretty small. | r/technology | comment | r/technology | 2024-12-06 |
That's a market that is pushing 90% down from the peak. Not sure why they would keep clinging on to a declining market. Vinyl I get. Sales for it are growing. DVDs? Not seeing the logic. | r/technology | comment | r/technology | 2024-12-06 |
Ya, that's pretty much the only time I use bestbuy. With OLEDs super thin screen I just paid the $200 install fee too so it was covered 100% of the way. | r/technology | comment | r/technology | 2024-12-06 |
I went to Best Buy to buy ram because mine died and I was told to scan a QR code type in my details and stand around and wait…
…I worked at Best Buy I saw the person with keys waiting and sure enough 15 minutes later the guy standing around came over and unlocked the cage to sell it to me.
I could have stayed home and got my ram that night… or just gone to micro center but it’s far away. | r/technology | comment | r/technology | 2024-12-06 |
Maybe because when you return stuff there, like me for example a projector that didn’t work correctly and I didn’t want a replacement because the model wasn’t up to snuff. They kept $40 dollars as a non returnable fee. Pissed me off so bad I walked out with what was in my hand without paying for it. So pissed I stole from them (so proud) and haven’t shopped there again. To hell with them and their employees | r/technology | comment | r/technology | 2024-12-06 |
I worked for Best Buy from 1996-1999. I went into one for the first time in years. I was legitimately surprised by the lack of product knowledge by the employees. It was not that way when I worked there. We knew our product back in the day. Now they’re just stockers reading off cards. Sad, really. | r/technology | comment | r/technology | 2024-12-06 |
The POS system does put a limit if something is too close or below cost, I ran into that a lot. That's not something they can override | r/technology | comment | r/technology | 2024-12-06 |
Apple stores themselves don’t really exist outside densely populated areas. Adding mini versions into Best Buy’s gets apple a bigger footprint and drives more traffic to the store.
I worked at Best Buy when they rolled out Apple Stores internally. They did bring in a bunch more foot traffic and no where else sold them in store either. If they did they didn’t have Apple specific staff to go over their products with customers. | r/technology | comment | r/technology | 2024-12-06 |
Surprised it took this long. I haven't stepped a foot into one of their stores in a few years. My last several experiences were negative. Couldn't find an employee to assist me in locating a product. Countless employees around the store but couldn't get their attention. I just left and bought what I was looking for online. | r/technology | comment | r/technology | 2024-12-06 |
the issue is they only sell big ticket items anymore. Items I would only buy every few years. I used to go in for physical media like movies and games. Now? Movies are gone and their game selection is crap. There is nothing to draw me into their stores | r/technology | comment | r/technology | 2024-12-06 |
Bestbuy dropped movies just as I was in the process of basically replacing my entire library with 4K Blu-ray. Which at first I thought it meant I might be able to get some good clearance deals, but my local store didn't clearance them at all and sold them at full price up to the day they took them away. It was so disappointing. | r/technology | comment | r/technology | 2024-12-06 |
Damn, how bad are your best buys? The ones around here are pretty nice. I had a mouse problem on an expensive mouse I bought from there and they told me to grab a new one off the shelf without even seeing if it works. Their return/ exchange policy is nice. A lot faster than shipping a return to Amazon | r/technology | comment | r/technology | 2024-12-06 |
I tried to buy a movie projector at Best Buy last year. Was hoping I could talk to someone or demo one or something because Amazon is loaded with knockoff garbage.
They have examples on the shelves, but no stock. Just a QR to scan to buy it online. Why would I do that? What the hell is the point of the physical store? | r/technology | comment | r/technology | 2024-12-06 |
I got into so much trouble when I worked at Target and told people not to buy the super over priced HDMI cables haha. I didn't realize my manager was on the other side of the wall when I told someone that they'd get an HDMI cable from the cable company when they get their new HD box. This was in 2010, so it was still fairly new. | r/technology | comment | r/technology | 2024-12-06 |
I have preferred Best Buy for a while now, but not for going in the store. I regularly order things online and simply pick them up on the way home. | r/technology | comment | r/technology | 2024-12-06 |
Two of my worst shopping experiences have been at Best Buy so I'm not surprised. I had a laptop that turned out to have a motherboard issue. Not their fault but apparently they negotiated a deal with Asus where warranty service has to go through them, you couldn't work with Asus directly. They took 2 months to repair it the first time, greatly reducing how much value I got out of the laptop in the first place (I had to buy a new one to use while I waited) and it didn't even fix the issue. It died again a month later. Another two month wait and not only was the laptop useless but it ran out the clock on the warranty itself so when it (predictably) died a third time they wouldn't do anything for me. I will never ship there again. I should have used a credit card so I could file a charge back. | r/technology | comment | r/technology | 2024-12-06 |
good for you | r/technology | comment | r/technology | 2024-12-06 |
Yeah I just need Best Buy to hang on for another 5 years my TV is protected under their warranty | r/technology | comment | r/technology | 2024-12-06 |
I kinda miss old school '90s BB. Huge CD selection, Magnolia audio demo suite, checking out the Apple "store" they used to have. I could kill an hour easy just wandering around. | r/technology | comment | r/technology | 2024-12-06 |
If best buy doesn't survive, I'll take a Microcenter in my neighborhood. | r/technology | comment | r/technology | 2024-12-06 |
Gotta love Reddit’s ability to trash MBAs at every turn without fail haha
There’s nothing wrong with trying to emulate successful business models. I give credit to the organizations that try and adapt with the times, instead of rolling over and dying.
Not every company is going to be a trendsetter or revolutionize their market like Amazon or Apple. | r/technology | comment | r/technology | 2024-12-06 |
Went to my local BestBuy 2 years ago to buy a vr headset and was greeted at the door and told to go to register cuz "thing just seem to walk out the door" and they'd help me there.
I don't like like stores that treat everyone like criminals. | r/technology | comment | r/technology | 2024-12-06 |
Sounds like a legit personal problem. I've literally never had a modern TV just die on me, nor has any of my direct family. Take care of your shit. | r/technology | comment | r/technology | 2024-12-06 |
okay, that’s great for you. i’ve literally only had modern tv’s die on me, taking perfectly fine care of them. why would i spend more money on a piece of shit that’s going to die a quick death anyway? | r/technology | comment | r/technology | 2024-12-06 |
What they were charging for HDMI cables is why I shop on Amazon and never looked back | r/technology | comment | r/technology | 2024-12-06 |
It's just a weird little showroom now. Like what the videos of the metaverse malls looked like a couple years ago. | r/technology | comment | r/technology | 2024-12-06 |
The in-store shopping experience has been, frankly, pretty sad ever since the pandemic. Our local stores have cut back considerably on in-store stock, and have replaced what used to be shopping aisles with overstock items and lines of TVs in boxes. It used to be fun to browse the aisles; now it's just depressing.
On top of that, the change to a paid membership means that they nerfed the "Plus" program that used to accumulate cash-back coupons based on your yearly spend. Certainly damaged the incentive that I had, as someone who buys technology for our business, to go to a Best Buy store to shop. | r/technology | comment | r/technology | 2024-12-06 |
And they get irritated if they google and find specs on the product, as if they fully expected you to do your research before you come into the store. Well, sometimes I do and sometimes I don't, and I don't need an attitude from the store rep because he had to look up the specs. | r/technology | comment | r/technology | 2024-12-06 |
But for a time they were the least shitty. And that catalog they used to send out was pretty nice. | r/technology | comment | r/technology | 2024-12-06 |
First bye bye BBBY, now it’s bye bye BBY | r/technology | comment | r/technology | 2024-13-06 |
I admittedly worked there over 10 years ago but back then I watched GMs completely zero shit out on numerous occasions if need be. The only discount I couldn’t give that needed overriding by a manager was if it went below the employee discount range. Maybe things changed. | r/technology | comment | r/technology | 2024-14-06 |
I was there a few weeks back getting a CPU for my PC and wanted to price match with either Amazon or Microcenter. The difference was over $100 because Best Buy still had the price jacked way up. The cashier came back and gave me some false bullshit reason for not doing it, and I explained he was wrong, but he told me the management wasn't going to do it no matter what. I was buying other items that would have been close to $1k. So I told him I wasn't buying anything then, and walked out. | r/technology | comment | r/technology | 2024-14-06 |
I can’t think of anything I’d need to buy that Best Buy would be my choice for.
Maybe a tv but those are like once a decade purchases.
Media is all digital.
Apple TV, iPhone, MacBook all come from the Apple Store.
Yeah, how is this still a place? | r/technology | comment | r/technology | 2024-14-06 |
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Civil engineering perspective: This is an interesting innovation, but it has a long ways to go before it is actually viable.
This is considering a mixture of water, cement, and their special conductive ingredient. This mixture is not concrete. It is mortar. It has no real weight bearing capacity. And at that, they mention it is slightly weaker than regular mortar.
I would venture to guess that by the time the aggregate, sand, cement, and their additive is together it will either be too weak as a material structurally, or not conductive enough. It will also need to go through extensive testing and long term testing to know the efficacy. Does it degrade over time? Does it create a byproduct? What is the efficiency over time?
All of these things are possible to work through, but it will be years before it is acceptable in county, state, and federal building standards.
Very cool to see the innovation though. | r/technology | comment | r/technology | 2024-11-06 |
Getting fat investor bucks from people who **think** this sounds like a good idea?
the #1 ask is "is this actually solving a problem" | r/technology | comment | r/technology | 2024-11-06 |
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Whats the non creepy/criminal usecase for giving the public at large the ability to photograph through things? | r/technology | comment | r/technology | 2024-11-06 |
What a coincidence, I've just started marketing my new disposable cardboard bras! | r/technology | comment | r/technology | 2024-11-06 |
bro can we please stop the "totally not dystopian startup tech" companies | r/technology | comment | r/technology | 2024-11-06 |
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Imagine being smooth brain enough to make hot takes like this and yet not understand that most requests are handled on device with a 3b model and any external requests are done only after getting permission of the user. | r/technology | comment | r/technology | 2024-11-06 |
I always forget his name isnt actually tim apple | r/technology | comment | r/technology | 2024-11-06 |
So your position on everything I’ve put out there on how their platform and privacy policy works is “well they might be lying about everything”. Real solid argument there. | r/technology | comment | r/technology | 2024-12-06 |
Bless your heart. | r/technology | comment | r/technology | 2024-12-06 |
Compressed information.
That’s why zip files don’t hallucinate like ai. | r/technology | comment | r/technology | 2024-12-06 |
Good chance this gets neutered just like Siri and 90% of the requests are OpenAI opt in by user. That makes it unusable unless the user grants OpenAI their data (which they will figure out how to de anonymize). | r/technology | comment | r/technology | 2024-12-06 |
Watch the keynote. It breaks it down in quite a bit of detail how private data is handled vs OpenAI queries. | r/technology | comment | r/technology | 2024-12-06 |
and they are literally already doing what the top commenter is saying. They have on-device llm with adapters for many phone-related tasks, including interacting with apps. They only outsource some of this inference to the cloud, their own cloud running apples own models. Queries only go to ChatGPT (and speculated gemini) when the rare case where the task has nothing to do with the existing context of the phone | r/technology | comment | r/technology | 2024-12-06 |
Lol sure, if that’s the only thing of joy in your life. You’re welcome. | r/technology | comment | r/technology | 2024-12-06 |
In Mexico it tried to have us cut through a construction zone and off a cliff. | r/technology | comment | r/technology | 2024-12-06 |
For zip the "training data" is not stored explicitly either. Otherwise zip would be very ineffective. Whether your ML model is pretrained is a meaningless distinction here since we're talking about how the model retains information. You're saying when "training" a zip file the data is stored "directly" in the zip but with training a ML model the data is stored elsewhere? You still haven't defined what you mean by "compressed information" and what you think an LLM or any other ML stores. You can train an LLM on a single text file over and over again (and nothing else; it will "overfit") and it will be able to perfectly recreate that file. | r/technology | comment | r/technology | 2024-12-06 |
Thank you! That’s what I’ve been banging my head saying on this sub for the past few days. | r/technology | comment | r/technology | 2024-12-06 |
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Word. I mean the ai is pretty convinced. Let’s eat glue guys, I’m sure it’s smarter than we arr | r/technology | comment | r/technology | 2024-12-06 |
Actually, according to Google AI we're more likely to be glued in the past... | r/technology | comment | r/technology | 2024-12-06 |
Oh god, it trained on Trump speeches | r/technology | comment | r/technology | 2024-12-06 |
Google AI’s uncle was an MIT professor! Very smart. Good genes. The best genes. | r/technology | comment | r/technology | 2024-12-06 |
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Amazon Flex drivers are a collection of the lowest form of humanity. They hire people that can’t read and barely know how to drive to deliver packages.
I have never had a good experience with a Flex driver. They also steal packages or lie about delivery attempts. | r/technology | comment | r/technology | 2024-12-06 |
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