Date received
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2011-12-01 00:00:00
2025-09-20 00:00:00
Product
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21 values
Sub-product
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86 values
Issue
stringclasses
178 values
Sub-issue
stringclasses
272 values
Consumer complaint narrative
stringlengths
4
36k
Company public response
stringclasses
11 values
Company
stringlengths
3
88
State
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63 values
ZIP code
stringlengths
5
5
Tags
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3 values
Consumer consent provided?
stringclasses
4 values
Submitted via
stringclasses
7 values
Date sent to company
stringdate
2011-12-01 00:00:00
2025-09-20 00:00:00
Company response to consumer
stringclasses
8 values
Timely response?
stringclasses
2 values
Consumer disputed?
stringclasses
2 values
Complaint ID
stringlengths
1
8
2023-07-25
Credit reporting, credit repair services, or other personal consumer reports
Credit reporting
Improper use of your report
Credit inquiries on your report that you don't recognize
null
Company has responded to the consumer and the CFPB and chooses not to provide a public response
Experian Information Solutions Inc.
GA
314XX
null
Other
Web
2023-07-25
Closed with non-monetary relief
Yes
null
7296032
2025-01-08
Debt collection
I do not know
Attempts to collect debt not owed
Debt is not yours
null
null
Spring Oaks Capital, LLC
TX
77429
null
Consent not provided
Web
2025-01-08
Closed with non-monetary relief
Yes
null
11409521
2024-10-14
Credit reporting or other personal consumer reports
Credit reporting
Improper use of your report
Reporting company used your report improperly
null
null
EQUIFAX, INC.
DC
20020
null
Consent not provided
Web
2024-10-14
Closed with explanation
Yes
null
10442365
2022-05-03
Credit reporting, credit repair services, or other personal consumer reports
Credit reporting
Incorrect information on your report
Information belongs to someone else
XXXX XXXX XXXX acc XXXX this account do not belong to me XXXX XXXX XXXX Acc XXXX this acc do not belong to me. XXXX XXXX XXXX acc XXXX this acc do not belong to me XXXX XXXX acc XXXX this acc do not belong tome
Company has responded to the consumer and the CFPB and chooses not to provide a public response
TRANSUNION INTERMEDIATE HOLDINGS, INC.
NY
10028
null
Consent provided
Web
2022-05-03
Closed with non-monetary relief
Yes
null
5533456
2025-04-02
Credit reporting or other personal consumer reports
Credit reporting
Problem with a company's investigation into an existing problem
Their investigation did not fix an error on your report
null
null
EQUIFAX, INC.
MO
63132
null
Consent not provided
Web
2025-04-02
Closed with non-monetary relief
Yes
null
12789911
2021-06-04
Credit reporting, credit repair services, or other personal consumer reports
Credit reporting
Incorrect information on your report
Information belongs to someone else
null
null
EQUIFAX, INC.
TX
76712
null
Consent not provided
Web
2021-06-04
Closed with explanation
Yes
null
4431018
2023-10-11
Credit reporting or other personal consumer reports
Credit reporting
Improper use of your report
Reporting company used your report improperly
null
null
EQUIFAX, INC.
OK
73013
null
Consent not provided
Web
2023-10-11
Closed with non-monetary relief
Yes
null
7679708
2021-09-17
Credit reporting, credit repair services, or other personal consumer reports
Credit reporting
Improper use of your report
Credit inquiries on your report that you don't recognize
null
Company has responded to the consumer and the CFPB and chooses not to provide a public response
WELLS FARGO & COMPANY
FL
33019
null
Consent not provided
Web
2021-09-17
Closed with explanation
Yes
null
4729246
2022-10-31
Credit reporting, credit repair services, or other personal consumer reports
Credit reporting
Improper use of your report
Credit inquiries on your report that you don't recognize
null
null
EQUIFAX, INC.
TX
78577
null
Consent not provided
Web
2022-10-31
Closed with explanation
Yes
null
6148953
2022-09-22
Credit reporting, credit repair services, or other personal consumer reports
Credit reporting
Improper use of your report
Reporting company used your report improperly
null
Company has responded to the consumer and the CFPB and chooses not to provide a public response
Experian Information Solutions Inc.
TX
78577
null
Consent not provided
Web
2022-09-22
Closed with non-monetary relief
Yes
null
6010434
2024-09-18
Credit reporting or other personal consumer reports
Credit reporting
Incorrect information on your report
Account information incorrect
XXXX XXXX XXXX XXXX I AM FILING THIS CFPB COMPLAINT TO REQUEST PURSUIT FCRA 605B ( 15 U.S. Code 1681c2 ) THAT YOU THE EXPERIAN REPORTING AGENCY BLOCK INFORMATION ON MY CREDIT REPORT THAT IS AN RESULT IN IDENTITY THEFT AND FRAUD WITHIN 4 DAYS OF YOU RECEIVING THIS COMPLAINT. I HAVE SEVERAL ACCOUNTS ON MY REPORT SUCH AS XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX ACCOUNTS HAVE ADDED FRAUD ACCOUNTS AND ALSO INQUIRIES SHOWING ON MY CONSUMER FICO CREDIT REPORT.
Company has responded to the consumer and the CFPB and chooses not to provide a public response
Experian Information Solutions Inc.
MI
48223
null
Consent provided
Web
2024-09-18
Closed with explanation
Yes
null
10157133
2025-06-29
Credit reporting or other personal consumer reports
Credit reporting
Incorrect information on your report
Information belongs to someone else
null
Company has responded to the consumer and the CFPB and chooses not to provide a public response
Experian Information Solutions Inc.
MA
01810
null
Consent not provided
Web
2025-06-29
Closed with explanation
Yes
null
14361308
2024-09-20
Credit reporting or other personal consumer reports
Credit reporting
Problem with a company's investigation into an existing problem
Their investigation did not fix an error on your report
null
Company has responded to the consumer and the CFPB and chooses not to provide a public response
TRANSUNION INTERMEDIATE HOLDINGS, INC.
AZ
85361
null
Consent not provided
Web
2024-09-20
Closed with non-monetary relief
Yes
null
10189524
2025-06-23
Credit reporting or other personal consumer reports
Credit reporting
Incorrect information on your report
Account status incorrect
My account with EQUIFAX TRANSUNION was never late! I have had exceptional payment history all payments were placed on Autopay. This late payment that is reporting is a result on a systematic error on their end processing my payment. This was clearly a billing error made my the company and is not a reflection of my payment experience which violates USC Code 1681eb. This error has caused severe hard to my reputation, my character, my mode of living and to my family! I demand the late payment to be updated. They are not in compliance with the following law. 15 USC 1666b and its requirements set the standards and the guidance for a creditor to treat a payment as late, yet they are reporting a payment as late and they did not comply with the law! 15 USC 1666b ( a ) Time to make payments A creditor may not treat a payment on a credit card account under an open end consumer credit plan as late for any purpose, unless the creditor has adopted reasonable procedures designed to ensure that each periodic statement including the information required by section 1637 ( b ) of this title is mailed or delivered to the consumer not later than 21 days before the payment due date. EQUIFAX TRANSUNION Never Sent the periodic statement along with the disclosures from section 1637 ( b ). I have requested proof that this information was mailed or delivered 21 days before the payment due date and this information was requested in good faith pursuant rule 1002 and It was never provided. This is unfair, illegal, fraudulent, and not equitable to me as a consumer! Update the late payments from my consumer reports
null
EQUIFAX, INC.
LA
70068
null
Consent provided
Web
2025-06-23
Closed with non-monetary relief
Yes
null
14243472
2024-08-09
Credit reporting or other personal consumer reports
Credit reporting
Improper use of your report
Reporting company used your report improperly
null
Company has responded to the consumer and the CFPB and chooses not to provide a public response
Experian Information Solutions Inc.
MD
20904
null
Consent not provided
Web
2024-08-09
Closed with explanation
Yes
null
9758725
2024-03-08
Checking or savings account
Checking account
Managing an account
Problem using a debit or ATM card
null
Company has responded to the consumer and the CFPB and chooses not to provide a public response
BANK OF AMERICA, NATIONAL ASSOCIATION
CA
91605
null
null
Referral
2024-03-08
Closed with explanation
Yes
null
8507889
2021-06-04
Credit reporting, credit repair services, or other personal consumer reports
Credit reporting
Problem with a credit reporting company's investigation into an existing problem
Difficulty submitting a dispute or getting information about a dispute over the phone
Equifax and XXXX are reporting 10 derogatory accounts on my credit report with no Creditor listed. I am unable to send out a validation request because I am unaware who is reporting these accounts or if these accounts even belong to me. I have sent 2nd dispute letters to Equifax and XXXX since XX/XX/2021 asking them to investigate these accounts and I have not yet received a written response or see any updates on my credit report.
null
EQUIFAX, INC.
CA
90255
null
Consent provided
Web
2021-06-04
Closed with explanation
Yes
null
4433865
2024-05-22
Credit reporting or other personal consumer reports
Credit reporting
Improper use of your report
Reporting company used your report improperly
I asked the company Acima to verify an account that turns out to be identity theft and a fraudulent account. I sent correspondence to the company certified mail with my ftc report. Pursuant to18 U.S. Code 1028 I demand this information be deleted from my credit report as I am a victim of identity theft. This company tried to advise me that I needed a police report to flag my account as fraudulent when notification from me the consumer is enough there carelessness in handling my consumer file leaves me vulnerable to identity theft
null
ACIMA CREDIT, LLC
CA
92308
null
Consent provided
Web
2024-05-22
Closed with explanation
Yes
null
9071742
2024-04-03
Credit reporting or other personal consumer reports
Credit reporting
Improper use of your report
Reporting company used your report improperly
null
null
EQUIFAX, INC.
OH
45237
null
Consent not provided
Web
2024-04-03
Closed with explanation
Yes
null
8683929
2025-02-12
Credit reporting or other personal consumer reports
Credit reporting
Incorrect information on your report
Account information incorrect
null
Company has responded to the consumer and the CFPB and chooses not to provide a public response
Experian Information Solutions Inc.
TX
75783
null
Consent not provided
Web
2025-02-12
Closed with explanation
Yes
null
12053557
2024-10-30
Credit reporting or other personal consumer reports
Credit reporting
Incorrect information on your report
Public record information inaccurate
null
null
EQUIFAX, INC.
AL
36066
null
Consent not provided
Web
2024-10-30
Closed with explanation
Yes
null
10627346
2025-08-21
Credit reporting or other personal consumer reports
Credit reporting
Improper use of your report
Reporting company used your report improperly
null
null
TRANSUNION INTERMEDIATE HOLDINGS, INC.
TX
75074
null
null
Web
2025-08-21
In progress
Yes
null
15424264
2024-04-22
Credit reporting or other personal consumer reports
Credit reporting
Incorrect information on your report
Information belongs to someone else
I am writing to address the persistent presence of fraudulent items on my credit report despite my repeated attempts to have them removed. This marks the multiple time I am reaching out regarding this issue, and I am deeply concerned about the impact it is having on my financial standing and credibility. Despite providing extensive documentation and evidence to support the removal of these fraudulent items, they continue to tarnish my credit history. This ongoing situation not only undermines my financial reputation but also poses a significant threat to my financial well-being. Furthermore, I request compensation for the inconvenience, stress, and potential financial harm caused by the presence of these fraudulent items on my credit report. They have adversely affected my ability to access credit, secure favorable loan terms, and pursue other financial opportunities essential for my financial stability. With this, I am asking for your assistance to remove these fraud items in my credit file : XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX
Company has responded to the consumer and the CFPB and chooses not to provide a public response
Experian Information Solutions Inc.
OH
440XX
null
Consent provided
Web
2024-04-22
Closed with explanation
Yes
null
8821246
2024-01-09
Credit reporting or other personal consumer reports
Credit reporting
Incorrect information on your report
Account information incorrect
null
null
EQUIFAX, INC.
CA
95020
null
Other
Web
2024-01-09
Closed with non-monetary relief
Yes
null
8132792
2025-03-19
Credit reporting or other personal consumer reports
Credit reporting
Problem with a company's investigation into an existing problem
Their investigation did not fix an error on your report
null
Company has responded to the consumer and the CFPB and chooses not to provide a public response
Experian Information Solutions Inc.
FL
33065
null
Consent not provided
Web
2025-03-19
Closed with explanation
Yes
null
12560058
2017-02-28
Credit reporting
null
Incorrect information on credit report
Information is not mine
I have disputed these account many times. These accounts are not mine. I request they be removed.
Company has responded to the consumer and the CFPB and chooses not to provide a public response
TRANSUNION INTERMEDIATE HOLDINGS, INC.
GA
31419
null
Consent provided
Web
2017-02-28
Closed with explanation
Yes
No
2365208
2025-05-03
Credit reporting or other personal consumer reports
Credit reporting
Incorrect information on your report
Information belongs to someone else
null
Company has responded to the consumer and the CFPB and chooses not to provide a public response
TRANSUNION INTERMEDIATE HOLDINGS, INC.
PA
19601
null
Consent not provided
Web
2025-05-03
Closed with non-monetary relief
Yes
null
13317771
2025-06-13
Credit reporting or other personal consumer reports
Credit reporting
Incorrect information on your report
Account status incorrect
null
Company has responded to the consumer and the CFPB and chooses not to provide a public response
Experian Information Solutions Inc.
FL
33167
null
Consent not provided
Web
2025-06-13
Closed with explanation
Yes
null
14067427
2021-06-30
Credit reporting, credit repair services, or other personal consumer reports
Credit reporting
Incorrect information on your report
Information belongs to someone else
null
null
EQUIFAX, INC.
PA
19138
null
Consent not provided
Web
2021-06-30
Closed with explanation
Yes
null
4506983
2018-03-23
Checking or savings account
Checking account
Problem caused by your funds being low
Overdrafts and overdraft fees
null
Company has responded to the consumer and the CFPB and chooses not to provide a public response
BANK OF THE WEST
CA
93291
null
null
Referral
2018-03-26
Closed with explanation
Yes
null
2854777
2021-02-25
Credit reporting, credit repair services, or other personal consumer reports
Credit reporting
Incorrect information on your report
Information belongs to someone else
null
null
EQUIFAX, INC.
FL
33056
null
Consent not provided
Web
2021-02-25
Closed with explanation
Yes
null
4165605
2021-07-27
Debt collection
Other debt
Attempts to collect debt not owed
Debt is not yours
I recently sent a cease and desist on XX/XX/2021 to CREDIT MANAGEMENT LP regarding an alleged obligation that I do not owe that they falsely reported on my consumer report. This is the second time that CREDIT MANAGEMENT LP is falsely reporting a debt that I do not owe and does not belong to me on my consumer credit report. As the result of CREDIT MANAGEMENT LP falsely reporting on my consumer credit report, CREDIT MANAGEMENT LP failed to follow 15 USC 1592c ( a ) and committed an individual action against me because CREDIT MANAGEMENT LP did not get my prior written consent to communicated with me the consumer with connection of a debt. CREDIT MANAGEMENT LP also failed to follow 15 USC 1592g as CREDIT MANAGEMENT LP failed to provide me a written notice containing the five requirements under the subchapter of 15 USC 1692g Within five days after the initial communication.
Company disputes the facts presented in the complaint
The CMI Group, Inc.
CO
80026
null
Consent provided
Web
2021-07-28
Closed with explanation
Yes
null
4579538
2022-01-27
Credit reporting, credit repair services, or other personal consumer reports
Credit reporting
Improper use of your report
Credit inquiries on your report that you don't recognize
null
null
GOLDMAN SACHS BANK USA
IL
60616
null
Consent not provided
Web
2022-01-27
Closed with explanation
Yes
null
5156020
2025-01-31
Credit reporting or other personal consumer reports
Credit reporting
Problem with a company's investigation into an existing problem
Investigation took more than 30 days
null
Company has responded to the consumer and the CFPB and chooses not to provide a public response
Experian Information Solutions Inc.
IL
60466
null
Consent not provided
Web
2025-01-31
Closed with explanation
Yes
null
11869108
2025-02-11
Credit reporting or other personal consumer reports
Credit reporting
Incorrect information on your report
Account status incorrect
null
Company has responded to the consumer and the CFPB and chooses not to provide a public response
TRANSUNION INTERMEDIATE HOLDINGS, INC.
FL
33837
null
Consent not provided
Web
2025-02-11
Closed with non-monetary relief
Yes
null
12013409
2025-08-05
Credit reporting or other personal consumer reports
Credit reporting
Improper use of your report
Reporting company used your report improperly
null
null
Cascade CISS Holdings, LLC
TX
77070
null
null
Web
2025-08-08
Closed with explanation
Yes
null
15099978
2024-06-25
Credit reporting or other personal consumer reports
Credit reporting
Problem with a company's investigation into an existing problem
Their investigation did not fix an error on your report
null
Company has responded to the consumer and the CFPB and chooses not to provide a public response
TRANSUNION INTERMEDIATE HOLDINGS, INC.
GA
31069
null
null
Postal mail
2024-06-25
Closed with non-monetary relief
Yes
null
9339434
2023-06-07
Mortgage
Conventional home mortgage
Trouble during payment process
null
My mortgage was with XXXX XXXX XXXX XXXX. It was transferred without my approval to Fifth Third Bank. I received a letter in the mail on XX/XX/XXXX telling me the mortgage was transferred and to go online and create an account. I went online to do that and it said that I was unable to register and to call in. I called 5/3 on XX/XX/XXXX and they said the mortgage was not set up yet in the system and to call back on XX/XX/XXXX. To be safe I waited until XX/XX/XXXX to call back. They informed me that my cell and e-mail were not correct on the record. They updated my cell and said to wait 24 hours to call back to do a text verification. To be safe I waited 48 hours and called back XXXX XX/XX/XXXX where they told me it would take 14 days to activate text verification. I asked to speak to a supervisor who said she could not help me. After I asked for my mortgage to be transferred back she hung up on me. So three calls in and I can't register my account and pay my mortgage. I know I have a 60 day grace period but the process and customer service is terrible.
null
FIFTH THIRD FINANCIAL CORPORATION
MI
48236
null
Consent provided
Web
2023-06-07
Closed with explanation
Yes
null
7084953
2025-04-03
Credit reporting or other personal consumer reports
Credit reporting
Incorrect information on your report
Information belongs to someone else
null
null
EQUIFAX, INC.
MO
63103
null
Consent not provided
Web
2025-04-03
Closed with non-monetary relief
Yes
null
12808515
2025-05-28
Credit reporting or other personal consumer reports
Credit reporting
Incorrect information on your report
Information belongs to someone else
null
null
EQUIFAX, INC.
GA
30044
null
Consent not provided
Web
2025-05-28
Closed with non-monetary relief
Yes
null
13756686
2024-12-04
Credit reporting or other personal consumer reports
Credit reporting
Incorrect information on your report
Account status incorrect
null
null
EQUIFAX, INC.
NJ
07424
null
Consent not provided
Web
2024-12-04
Closed with non-monetary relief
Yes
null
11018999
2024-03-11
Credit reporting or other personal consumer reports
Credit reporting
Incorrect information on your report
Information belongs to someone else
null
Company has responded to the consumer and the CFPB and chooses not to provide a public response
Experian Information Solutions Inc.
TN
37214
null
Consent not provided
Web
2024-03-11
Closed with explanation
Yes
null
8517891
2025-04-18
Credit reporting or other personal consumer reports
Credit reporting
Incorrect information on your report
Account status incorrect
null
Company has responded to the consumer and the CFPB and chooses not to provide a public response
TRANSUNION INTERMEDIATE HOLDINGS, INC.
CA
90029
null
Consent not provided
Web
2025-04-18
Closed with non-monetary relief
Yes
null
13060001
2025-02-28
Credit reporting or other personal consumer reports
Credit reporting
Incorrect information on your report
Information belongs to someone else
null
Company has responded to the consumer and the CFPB and chooses not to provide a public response
TRANSUNION INTERMEDIATE HOLDINGS, INC.
GA
30224
null
Consent not provided
Web
2025-02-28
Closed with non-monetary relief
Yes
null
12247374
2023-10-01
Credit reporting or other personal consumer reports
Credit reporting
Incorrect information on your report
Account information incorrect
On XX/XX/2023, I paid off a credit card with XXXX XXXX. It was never updated on my credit report. On XX/XX/2023, I paid off a revolving credit account, it was not updated on any of my credit reports. Interestingly enough, credit increases are reported immediately but credit decreases take upwards of 30 days to update. Also, all three of the credit reporting agencies ( XXXX XXXX, XXXX and Equifax ) report very different credit scores for me, as does XXXX XXXX. I had to contact all three credit reporting agencies as well as XXXX XXXX to update my scores. They are not updated. The house I am renting is going on the market. I need to continue to repair my credit so I can rent a new apartment or find a lender who will approve me for a mortgage. I'm tired of waiting three months for credit reporting agencies to reflect positive changes on my credit report and the hours I need to spend on the phone just to have an accurate reflection of my credit rating. I'm doing my best after major XXXX and a global pandemic. Credit reporting agencies need to do better and stop discriminating against consumers.
null
EQUIFAX, INC.
LA
70115
Older American
Consent provided
Web
2023-10-01
Closed with explanation
Yes
null
7625251
2023-10-06
Credit reporting or other personal consumer reports
Credit reporting
Incorrect information on your report
Information belongs to someone else
null
null
EQUIFAX, INC.
MD
21117
null
Consent not provided
Web
2023-10-06
Closed with explanation
Yes
null
7655854
2019-02-26
Mortgage
Conventional home mortgage
Trouble during payment process
null
null
null
RUSHMORE LOAN MANAGEMENT SERVICES LLC
OH
45251
null
Consent not provided
Web
2019-02-26
Closed with explanation
Yes
null
3163505
2023-07-06
Credit reporting, credit repair services, or other personal consumer reports
Credit reporting
Incorrect information on your report
Account information incorrect
null
null
EQUIFAX, INC.
FL
33073
null
null
Phone
2023-07-06
Closed with explanation
Yes
null
7212991
2024-12-19
Credit reporting or other personal consumer reports
Credit reporting
Improper use of your report
Reporting company used your report improperly
null
Company has responded to the consumer and the CFPB and chooses not to provide a public response
TRANSUNION INTERMEDIATE HOLDINGS, INC.
FL
33323
null
Consent not provided
Web
2024-12-19
Closed with non-monetary relief
Yes
null
11212747
2025-06-26
Credit reporting or other personal consumer reports
Credit reporting
Problem with a company's investigation into an existing problem
Their investigation did not fix an error on your report
null
Company has responded to the consumer and the CFPB and chooses not to provide a public response
TRANSUNION INTERMEDIATE HOLDINGS, INC.
MO
63125
null
Consent not provided
Web
2025-06-26
Closed with non-monetary relief
Yes
null
14315549
2021-04-30
Credit reporting, credit repair services, or other personal consumer reports
Credit reporting
Problem with a credit reporting company's investigation into an existing problem
Their investigation did not fix an error on your report
I have sent multiple disputes to the credit bureaus and XXXX, however, this inaccurate account ( Account # XXXX ) continues to report on my Transunion and XXXX XXXX reports. XXXX and the credit bureaus are in violation of the FDCPA section 807, Misleading False Reporting unverified/inaccurate account type, XXXX. of months, credit limit, payment status, last reported, and date last active. This is clearly inaccurate reporting. XXXX and the credit bureaus are also in violation of the FCRA section 607, which they must ensure maximum accuracy of the information contained in my credit report. XXXX and the credit bureaus did not ensure maximum accuracy. Please remove Account # XXXX immediately. This inaccurate account was already removed it from my XXXX credit report, but it must be removed from my Transunion and XXXX credit reports. Additionally, XXXX and Transunion are in violation of FDCPA section 807, Misleading False Reporting and FCRA section 607 because now the account is reporting as open on my Transunion credit report on XXXX, which is affecting my payment history. How can a charged off account reporting closed on my credit reports, now be reporting open? This is inaccurate and violating the credit reporting laws. This inaccuracy is also affecting me from obtaining any credit. This account also does not show in my XXXX pay bills section either, so why is this reporting as open? Please remove Account # XXXX immediately. This inaccurate account was already removed it from my XXXX credit report, but it must be removed from my Transunion and XXXX credit reports.
Company has responded to the consumer and the CFPB and chooses not to provide a public response
TRANSUNION INTERMEDIATE HOLDINGS, INC.
TX
76542
Servicemember
Consent provided
Web
2021-04-30
Closed with explanation
Yes
null
4342001
2024-06-05
Credit reporting or other personal consumer reports
Credit reporting
Improper use of your report
Reporting company used your report improperly
null
Company has responded to the consumer and the CFPB and chooses not to provide a public response
TRANSUNION INTERMEDIATE HOLDINGS, INC.
IL
60636
null
Consent not provided
Web
2024-06-05
Closed with non-monetary relief
Yes
null
9169772
2018-04-21
Payday loan, title loan, or personal loan
Personal line of credit
Charged fees or interest you didn't expect
null
null
Company has responded to the consumer and the CFPB and chooses not to provide a public response
WELLS FARGO & COMPANY
NY
10598
Older American, Servicemember
Other
Web
2018-04-21
Closed with explanation
Yes
null
2882570
2025-05-02
Credit reporting or other personal consumer reports
Credit reporting
Problem with a company's investigation into an existing problem
Investigation took more than 30 days
null
null
EQUIFAX, INC.
FL
32256
null
Consent not provided
Web
2025-05-02
Closed with explanation
Yes
null
13310625
2023-10-27
Credit reporting or other personal consumer reports
Credit reporting
Incorrect information on your report
Account status incorrect
null
Company has responded to the consumer and the CFPB and chooses not to provide a public response
TRANSUNION INTERMEDIATE HOLDINGS, INC.
FL
33020
null
Consent not provided
Web
2023-10-27
Closed with non-monetary relief
Yes
null
7762806
2024-01-22
Credit reporting or other personal consumer reports
Credit reporting
Problem with a company's investigation into an existing problem
Their investigation did not fix an error on your report
null
null
EQUIFAX, INC.
FL
33140
null
Consent not provided
Web
2024-01-22
Closed with non-monetary relief
Yes
null
8202995
2023-12-13
Credit reporting or other personal consumer reports
Credit reporting
Improper use of your report
Credit inquiries on your report that you don't recognize
null
null
Bread Financial Holdings, Inc.
OH
43214
null
Consent not provided
Web
2023-12-13
Closed with explanation
Yes
null
7994973
2025-05-29
Credit reporting or other personal consumer reports
Credit reporting
Incorrect information on your report
Information belongs to someone else
null
Company has responded to the consumer and the CFPB and chooses not to provide a public response
TRANSUNION INTERMEDIATE HOLDINGS, INC.
TN
38128
null
Consent not provided
Web
2025-05-29
Closed with non-monetary relief
Yes
null
13781994
2025-03-17
Checking or savings account
Checking account
Problem with a lender or other company charging your account
Transaction was not authorized
null
Company has responded to the consumer and the CFPB and chooses not to provide a public response
UNITED SERVICES AUTOMOBILE ASSOCIATION
CA
90036
Servicemember
Consent not provided
Web
2025-03-17
Closed with explanation
Yes
null
12518613
2015-10-20
Credit card
null
Advertising and marketing
null
Wells Fargo is having a representative with a furniture company who is misrepresenting the terms of the finance agreement. We were told the terms were no interest for one year and after a year interest on the remaining balance. So after a year we were charged interest on the balance we had already paid. I am sure it is in the small print, but how can they have a third party define the terms when they benefit from the purchase.
Company chooses not to provide a public response
WELLS FARGO & COMPANY
TX
79424
null
Consent provided
Web
2015-10-20
Closed with explanation
Yes
No
1615225
2021-05-10
Checking or savings account
Other banking product or service
Managing an account
Funds not handled or disbursed as instructed
null
Company has responded to the consumer and the CFPB and chooses not to provide a public response
TRUIST FINANCIAL CORPORATION
FL
32129
null
null
Referral
2021-05-11
Closed with explanation
Yes
null
4368035
2014-12-07
Mortgage
VA mortgage
Application, originator, mortgage broker
null
null
null
The J. G. Wentworth Company
AZ
85233
Older American, Servicemember
null
Web
2014-12-07
Closed with explanation
Yes
Yes
1146256
2025-04-18
Credit reporting or other personal consumer reports
Credit reporting
Incorrect information on your report
Information belongs to someone else
I demand immediate attention to serious inaccuracies on my credit report. Late payments have been reported incorrectly, despite the fact that these accounts have been paid as agreed. This misleading information is adversely affecting my creditworthiness, and I insist that corrections be made without delay. I expect a prompt response to rectifytheseissues. XXXX XXXX XXXXXXXX
Company has responded to the consumer and the CFPB and chooses not to provide a public response
TRANSUNION INTERMEDIATE HOLDINGS, INC.
TX
77584
null
Consent provided
Web
2025-04-18
Closed with non-monetary relief
Yes
null
13057563
2024-09-17
Credit reporting or other personal consumer reports
Credit reporting
Incorrect information on your report
Account information incorrect
null
Company has responded to the consumer and the CFPB and chooses not to provide a public response
Experian Information Solutions Inc.
MD
21214
null
Consent not provided
Web
2024-09-17
Closed with explanation
Yes
null
10156027
2023-07-21
Credit reporting, credit repair services, or other personal consumer reports
Credit reporting
Problem with a credit reporting company's investigation into an existing problem
Their investigation did not fix an error on your report
null
null
EQUIFAX, INC.
FL
33487
null
Consent not provided
Web
2023-07-21
Closed with non-monetary relief
Yes
null
7287151
2024-10-31
Credit reporting or other personal consumer reports
Credit reporting
Incorrect information on your report
Information belongs to someone else
null
null
EQUIFAX, INC.
TX
77429
null
Consent not provided
Web
2024-10-31
Closed with non-monetary relief
Yes
null
10649020
2023-01-01
Credit reporting, credit repair services, or other personal consumer reports
Credit reporting
Improper use of your report
Reporting company used your report improperly
null
null
EQUIFAX, INC.
OH
43055
null
Consent not provided
Web
2023-01-01
Closed with explanation
Yes
null
6384798
2024-11-16
Credit reporting or other personal consumer reports
Credit reporting
Incorrect information on your report
Account status incorrect
Upon a thorough review of my credit report, I have identified multiple errors that have adversely affected my XXXX XXXX. These errors are not a true reflection of my credit history, and I believe they XXXX have resulted from clerical mistakes, identity theft, or outdated information. I am requesting that these inaccuracies be promptly investigated and removed to ensure my credit report accurately reflects my financial responsibility. The incorrect information has caused undue harm to my XXXX XXXX, which can affect my ability to secure credit and other financial opportunities. I trust that you will address this matter with the urgency it requires and make the necessary corrections.
Company has responded to the consumer and the CFPB and chooses not to provide a public response
TRANSUNION INTERMEDIATE HOLDINGS, INC.
CO
80920
null
Consent provided
Web
2024-11-16
Closed with non-monetary relief
Yes
null
10820087
2017-03-07
Credit card
null
Identity theft / Fraud / Embezzlement
null
In XX/XX/XXXX Discover Card called my number several times claiming to alert me to identity theft. I also received a letter dated XX/XX/2016 stating that Federal Law requires them to verify and record all information that identifies each person who applies for credit. I did not apply for credit from Discover Card. Their letter required me to call their Fraud Department and suggested I notify the XXXX credit agencies. I called and asked for a copy of the application and I was told I had to " prove '' who I was by sending certain documents, including a police report of identity theft. All these I did. I also sent a letter dated XX/XX/2016. Still I did not receive the copy. I began calling asking for the report. I was told that it was " in archives ''. I asked why it would be in archives if we were currently working on it. I was told it would only take anywhere from 24 hours to two weeks to bring the document out of archives and send it to me. I called in XX/XX/XXXX, XX/XX/XXXX, XX/XX/XXXX and talked to various individuals, all of whom told me the document was in archives and they would bring it out and send me a copy. On XX/XX/2016 I spoke with a supervisor, XXXX XXXX who once again told me the application was " in archives ''. I asked how that could be since I had been calling for two months. He said he would take care of it. But no. I called on XX/XX/XXXX, and was told one day. I call on XX/XX/XXXX, XX/XX/XXXX and talked to XXXX in Utah, XX/XX/XXXX talked to XXXX and finally was transferred to the " security department '' where I talked to XXXX, and was told that they " never received the documents. '' This makes me very concerned. Discover Card initiated the call and the letter and the fraud alert. Yet, its representatives have consistently given me the proverbial " run around. '' I believe that someone within the organization is perpetrating this scam, but I doubt that I will ever get to the bottom of this. I do not believe that in the entire nation I am the only person who has encountered this.
null
DISCOVER BANK
NM
88012
Older American
Consent provided
Web
2017-03-07
Closed with explanation
Yes
No
2375963
2024-03-21
Credit reporting or other personal consumer reports
Credit reporting
Incorrect information on your report
Information belongs to someone else
null
null
EQUIFAX, INC.
VA
23227
null
Consent not provided
Web
2024-03-21
Closed with explanation
Yes
null
8601790
2024-08-07
Credit reporting or other personal consumer reports
Credit reporting
Problem with a company's investigation into an existing problem
Investigation took more than 30 days
null
null
EQUIFAX, INC.
FL
32571
null
Consent not provided
Web
2024-08-07
Closed with non-monetary relief
Yes
null
9738500
2024-06-11
Credit reporting or other personal consumer reports
Credit reporting
Incorrect information on your report
Account status incorrect
Please take a look at the attached letters and ID docs for verification that it is I XXXX XXXX XXXX filing this complaint. The stuff on my credit report is wrong and Under 15 U.S. Code 1681b Permissible purposes of consumer reports I never gave any written consent to report anything on my consumer reports no consent is fraud.
null
EQUIFAX, INC.
GA
30815
null
Consent provided
Web
2024-06-11
Closed with non-monetary relief
Yes
null
9217113
2025-04-03
Credit reporting or other personal consumer reports
Credit reporting
Incorrect information on your report
Information belongs to someone else
null
Company has responded to the consumer and the CFPB and chooses not to provide a public response
TRANSUNION INTERMEDIATE HOLDINGS, INC.
GA
30046
null
Consent not provided
Web
2025-04-03
Closed with non-monetary relief
Yes
null
12812251
2024-05-16
Credit reporting or other personal consumer reports
Credit reporting
Incorrect information on your report
Information belongs to someone else
According to my research about FCRA 605, Credit Bureaus are required by law to remove & block any items which are found to be opened due to identity theft. Again, it appears that my credit with you has been compromised, these items being reported are creating a ton of emotional & financial stress which is impacting my ability to sleep, causing problems at my job & creating unwanted stress in my home life. The following items that you must remove are listed below : XXXXXXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX
null
EQUIFAX, INC.
MA
01841
null
Consent provided
Web
2024-05-16
Closed with non-monetary relief
Yes
null
9015894
2021-10-22
Vehicle loan or lease
Lease
Incorrect information on your report
Account status incorrect
null
null
Santander Consumer USA Holdings Inc.
FL
33431
null
Consent not provided
Web
2021-10-22
Closed with explanation
Yes
null
4836913
2022-06-24
Credit reporting, credit repair services, or other personal consumer reports
Credit reporting
Improper use of your report
Reporting company used your report improperly
In accordance with the Fair Credit Reporting act DPT EDXXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX US DEPT ED XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX, has violated my rights. 15 U.S.C 1681 section 602 A. States I have the right to privacy. 15 U.S.C 1681 Section 604 A Section 2 : It also states a consumer reporting agency can not furnish a account without my written instructions
Company has responded to the consumer and the CFPB and chooses not to provide a public response
Experian Information Solutions Inc.
WI
53212
null
Consent provided
Web
2022-06-24
Closed with non-monetary relief
Yes
null
5706399
2024-05-17
Credit reporting or other personal consumer reports
Credit reporting
Improper use of your report
Credit inquiries on your report that you don't recognize
null
Company has responded to the consumer and the CFPB and chooses not to provide a public response
Experian Information Solutions Inc.
NV
89110
null
Consent not provided
Web
2024-05-17
Closed with non-monetary relief
Yes
null
9023124
2024-05-30
Checking or savings account
Savings account
Managing an account
Banking errors
null
null
JPMORGAN CHASE & CO.
NY
10021
null
Consent not provided
Web
2024-05-30
Closed with explanation
Yes
null
9135822
2025-08-31
Credit reporting or other personal consumer reports
Credit reporting
Incorrect information on your report
Information belongs to someone else
null
null
TRANSUNION INTERMEDIATE HOLDINGS, INC.
AR
71603
null
null
Web
2025-08-31
In progress
Yes
null
15634204
2024-02-07
Credit reporting or other personal consumer reports
Credit reporting
Incorrect information on your report
Information belongs to someone else
null
null
EQUIFAX, INC.
GA
30326
null
Consent not provided
Web
2024-02-07
Closed with non-monetary relief
Yes
null
8300869
2024-12-21
Credit reporting or other personal consumer reports
Credit reporting
Incorrect information on your report
Account information incorrect
null
null
Portfolio Recovery Associates, LLC
TX
78666
null
Consent not provided
Web
2024-12-21
Closed with explanation
Yes
null
11231703
2022-12-15
Debt collection
Credit card debt
Took or threatened to take negative or legal action
Threatened or suggested your credit would be damaged
Settled judgment with lawyer at XXXX XXXX XXXX my debt consolidation program has been trying to reach their office since XXXX they dont return phone calls I ve tried left messages with no luck just want to pay them in full they are still on my credit report harassing my life and my progress forward they are terrible
Company has responded to the consumer and the CFPB and chooses not to provide a public response
SYNCHRONY FINANCIAL
MO
641XX
null
Consent provided
Web
2022-12-15
Closed with explanation
Yes
null
6325657
2022-03-21
Credit reporting, credit repair services, or other personal consumer reports
Credit reporting
Problem with a credit reporting company's investigation into an existing problem
Was not notified of investigation status or results
null
Company has responded to the consumer and the CFPB and chooses not to provide a public response
TRANSUNION INTERMEDIATE HOLDINGS, INC.
NJ
08083
null
Consent not provided
Web
2022-03-21
Closed with non-monetary relief
Yes
null
5347017
2023-06-03
Credit reporting, credit repair services, or other personal consumer reports
Credit reporting
Incorrect information on your report
Information belongs to someone else
null
null
EQUIFAX, INC.
FL
33179
null
Consent not provided
Web
2023-06-03
Closed with non-monetary relief
Yes
null
7069021
2021-02-13
Credit reporting, credit repair services, or other personal consumer reports
Credit reporting
Incorrect information on your report
Account information incorrect
XXXX XXXX XXXX XXXX XXXX Balance {$800.00} This account has been transferred/sold, but. This account was involved in litigation and does not belong to me. I never established this account. This account was a result of fraud. I was contacted by a collection agency regarding the accounts that were obtained under my name. I have no knowledge of obtaining any of the account listed here and was told that I needed to complete an affidavit, along with submitting my personal identification to have the suspected fraudulent account investigated and removed immediately.
Company has responded to the consumer and the CFPB and chooses not to provide a public response
TRANSUNION INTERMEDIATE HOLDINGS, INC.
CA
90255
null
Consent provided
Web
2021-02-13
Closed with explanation
Yes
null
4138908
2024-05-31
Credit reporting or other personal consumer reports
Credit reporting
Incorrect information on your report
Account status incorrect
null
null
EQUIFAX, INC.
TX
78211
null
null
Postal mail
2024-05-31
Closed with non-monetary relief
Yes
null
9144834
2025-05-09
Credit reporting or other personal consumer reports
Credit reporting
Problem with a company's investigation into an existing problem
Investigation took more than 30 days
null
Company has responded to the consumer and the CFPB and chooses not to provide a public response
TRANSUNION INTERMEDIATE HOLDINGS, INC.
VA
23606
Servicemember
Consent not provided
Web
2025-05-09
Closed with non-monetary relief
Yes
null
13404391
2024-06-19
Credit reporting or other personal consumer reports
Credit reporting
Incorrect information on your report
Account information incorrect
null
Company has responded to the consumer and the CFPB and chooses not to provide a public response
TRANSUNION INTERMEDIATE HOLDINGS, INC.
MD
21113
null
Consent not provided
Web
2024-06-19
Closed with non-monetary relief
Yes
null
9302340
2025-02-19
Credit reporting or other personal consumer reports
Credit reporting
Problem with a company's investigation into an existing problem
Their investigation did not fix an error on your report
null
Company has responded to the consumer and the CFPB and chooses not to provide a public response
TRANSUNION INTERMEDIATE HOLDINGS, INC.
FL
33132
null
Consent not provided
Web
2025-02-28
Closed with explanation
Yes
null
12138186
2024-06-06
Credit reporting or other personal consumer reports
Credit reporting
Incorrect information on your report
Information belongs to someone else
null
Company has responded to the consumer and the CFPB and chooses not to provide a public response
TRANSUNION INTERMEDIATE HOLDINGS, INC.
MI
48036
null
Consent not provided
Web
2024-06-06
Closed with non-monetary relief
Yes
null
9178708
2025-08-07
Credit reporting or other personal consumer reports
Credit reporting
Problem with a company's investigation into an existing problem
Investigation took more than 30 days
null
null
EQUIFAX, INC.
SC
29375
null
null
Web
2025-08-07
In progress
Yes
null
15144319
2024-09-19
Credit reporting or other personal consumer reports
Credit reporting
Improper use of your report
Credit inquiries on your report that you don't recognize
null
null
PNC Bank N.A.
CA
92543
null
Consent not provided
Web
2024-09-19
In progress
Yes
null
10192179
2023-10-11
Credit reporting or other personal consumer reports
Credit reporting
Improper use of your report
Credit inquiries on your report that you don't recognize
null
null
EQUIFAX, INC.
CA
91202
null
Other
Web
2023-10-11
Closed with explanation
Yes
null
7679221
2025-02-17
Credit reporting or other personal consumer reports
Credit reporting
Incorrect information on your report
Account information incorrect
null
null
EQUIFAX, INC.
MA
02128
null
Consent not provided
Web
2025-02-24
Closed with non-monetary relief
Yes
null
12096705
2025-04-02
Credit reporting or other personal consumer reports
Credit reporting
Incorrect information on your report
Account status incorrect
null
Company has responded to the consumer and the CFPB and chooses not to provide a public response
TRANSUNION INTERMEDIATE HOLDINGS, INC.
TN
38108
null
Consent not provided
Web
2025-04-02
Closed with non-monetary relief
Yes
null
12786261
2024-04-05
Credit reporting or other personal consumer reports
Credit reporting
Incorrect information on your report
Information belongs to someone else
null
Company has responded to the consumer and the CFPB and chooses not to provide a public response
TRANSUNION INTERMEDIATE HOLDINGS, INC.
NC
28027
null
Consent not provided
Web
2024-04-05
Closed with non-monetary relief
Yes
null
8692223
2025-07-15
Credit reporting or other personal consumer reports
Credit reporting
Incorrect information on your report
Information belongs to someone else
null
Company has responded to the consumer and the CFPB and chooses not to provide a public response
Experian Information Solutions Inc.
FL
32065
null
Consent not provided
Web
2025-07-15
Closed with explanation
Yes
null
14668484
2025-07-01
Credit reporting or other personal consumer reports
Credit reporting
Incorrect information on your report
Information belongs to someone else
null
Company has responded to the consumer and the CFPB and chooses not to provide a public response
Experian Information Solutions Inc.
IL
60623
null
Consent not provided
Web
2025-07-01
Closed with explanation
Yes
null
14394030
2025-05-22
Credit reporting or other personal consumer reports
Credit reporting
Incorrect information on your report
Information belongs to someone else
null
null
EQUIFAX, INC.
FL
32801
null
Consent not provided
Web
2025-05-22
Closed with non-monetary relief
Yes
null
13663611
2017-08-04
Credit reporting, credit repair services, or other personal consumer reports
Credit reporting
Incorrect information on your report
Account status incorrect
null
Company has responded to the consumer and the CFPB and chooses not to provide a public response
CREDIT ACCEPTANCE CORPORATION
OH
45205
null
Consent not provided
Web
2017-08-04
Closed with explanation
Yes
null
2595003