Date received
stringdate 2011-12-01 00:00:00
2025-09-20 00:00:00
| Product
stringclasses 21
values | Sub-product
stringclasses 86
values | Issue
stringclasses 178
values | Sub-issue
stringclasses 272
values | Consumer complaint narrative
stringlengths 4
36k
⌀ | Company public response
stringclasses 11
values | Company
stringlengths 3
88
| State
stringclasses 63
values | ZIP code
stringlengths 5
5
⌀ | Tags
stringclasses 3
values | Consumer consent provided?
stringclasses 4
values | Submitted via
stringclasses 7
values | Date sent to company
stringdate 2011-12-01 00:00:00
2025-09-20 00:00:00
| Company response to consumer
stringclasses 8
values | Timely response?
stringclasses 2
values | Consumer disputed?
stringclasses 2
values | Complaint ID
stringlengths 1
8
|
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
2024-09-18
|
Vehicle loan or lease
|
Lease
|
Incorrect information on your report
|
Account information incorrect
| null | null |
VW Credit
|
OH
|
44216
| null | null |
Phone
|
2024-09-18
|
Closed with explanation
|
Yes
| null |
10342921
|
2014-05-21
|
Mortgage
|
FHA mortgage
|
Loan servicing, payments, escrow account
| null | null | null |
WELLS FARGO & COMPANY
|
KY
|
40047
| null | null |
Web
|
2014-05-21
|
Closed with explanation
|
Yes
|
No
|
861966
|
2024-05-29
|
Credit reporting or other personal consumer reports
|
Credit reporting
|
Improper use of your report
|
Reporting company used your report improperly
| null |
Company has responded to the consumer and the CFPB and chooses not to provide a public response
|
Experian Information Solutions Inc.
|
NJ
|
07112
| null |
Consent not provided
|
Web
|
2024-05-29
|
Closed with non-monetary relief
|
Yes
| null |
9127696
|
2024-06-07
|
Credit reporting or other personal consumer reports
|
Credit reporting
|
Problem with a company's investigation into an existing problem
|
Investigation took more than 30 days
| null |
Company has responded to the consumer and the CFPB and chooses not to provide a public response
|
TRANSUNION INTERMEDIATE HOLDINGS, INC.
|
TX
|
77373
| null |
Consent not provided
|
Web
|
2024-06-07
|
Closed with non-monetary relief
|
Yes
| null |
9197771
|
2021-06-25
|
Vehicle loan or lease
|
Loan
|
Problems at the end of the loan or lease
|
Unable to receive car title or other problem after the loan is paid off
|
I SOLD MY XXXX XXXX XXXX XXXX XXXX COMPANY CALLED XXXX. XXXX CONTACT WELLS FARGO TO ADVISED THEM, THE VEHCILE WAS PURCHASED FROM ME ANDT HEY REQUESTED THE PAYOFF AMOUNT. FULL PAYMNET WAS ISSUED TO WELLS FARGO ON THE XX/XX/XXXX. I ALSO PAID MY REGULAR PAYMENT ON XX/XX/XXXX BECAUSE THE FINAL CHECK FROM XXXX XXXX HAD NO YET CELARED. IMADE APAYMENT OF XXXX, WHICH ONCE THEFULL PAYMENT HS CLEAR FROM XXXX, I WOULD BE OWED A REFUND OF THE OVER PAYMENT. THE CHECK FROM XXXX, CLEARED ON XX/XX/XXXX. WHEN I CALLED WELLS FARGO, I WAS TOLD THAT THEY WOULDNT ISSUEMY REFUND UNTIL WELL FARGO HAD RELEAED THE TITLE TO THE NEW OWNER, WHICH HAS ABSOLUTLY NOTHING TO DO WITH ME. WELLS FARGO INTENTINALLY HELD ON TO MY REFUND EVEN THOUGH THEY HAD FULL PAYMENT AND THE ACCOUNT CLOSED. I CALELD ON SATURDAY XX/XX/XXXX AND WAS TOLD THEY DIDINT KNOW WHERE OR IF I WAS GETTING A REFUND FOR MY OVERPAYMNET. THHATS WHEN MY ISSUED WAS ESCALTED TO THE EXECUTIVE OFFICE. XXXX XXXX. WAS ASSIGNED TO MY ISSUE. SHE CALLED ON XX/XX/XXXX TO INTRODUCE HERSELF AND SAID SHE WOULD LOOK INTOMY ISSUE. A FEW LATER SHE CALLED BACK AND ADVISED THAT HE REFUND PAYMENT WAS SENT BACK TO MY BACK ON XX/XX/XXXX. I SAID THATS IMPOSSIBLE CAUSE ON SATURDAY XX/XX/XXXX THE RESP RESENTIAVES WASNT EVEN SURE WHERE MY REFUND WAS. SO I TOLD HER OK, I GIVE IT TO FRIDAY XXXX/XXXX/XXXX. I CHECKED MY ACCOUNT WITH XXXX XXXX AND THEY ADVISED THEY DO NOT HAVE ANY PENDING PAYMNET FROM WELLS FARGO AND IT SHOULDNT TAKE MYRE THAN 2 OR 3 DAYS TO RECV A REFUNDED PAYMNET. I CALLED WELLS FARGO BACK, THEY ARE GIVEING ME THE RUNNING AROUNDTELLING ME TO CALL MY BANK AFTER I HAVE ALREADY CALLED THEM. NO WONDER WELLS FARGO HAS USCH A SORRY REP, BECASUE THEY TRY ANDGET OVER ON CUSTOMERS AND THEY WELL DOCUMENTED. I WANT MY XXXX BACK NOW!!
|
Company has responded to the consumer and the CFPB and chooses not to provide a public response
|
WELLS FARGO & COMPANY
|
TX
|
75234
| null |
Consent provided
|
Web
|
2021-06-25
|
Closed with explanation
|
Yes
| null |
4493974
|
2022-10-13
|
Credit reporting, credit repair services, or other personal consumer reports
|
Credit reporting
|
Problem with a credit reporting company's investigation into an existing problem
|
Was not notified of investigation status or results
|
Please see the documents that I have attached so that you can help me with my problems with bureaus.
| null |
EQUIFAX, INC.
|
FL
|
331XX
| null |
Consent provided
|
Web
|
2022-10-13
|
Closed with explanation
|
Yes
| null |
6080617
|
2023-09-14
|
Credit reporting or other personal consumer reports
|
Credit reporting
|
Problem with a company's investigation into an existing problem
|
Their investigation did not fix an error on your report
|
The existence of a derogatory rating on my account is causing me significant concern. I am deeply worried about its potential impact on my credit. It has already resulted in the denial of a recent loan application and an increase in the interest rates on my existing credit accounts. I want to emphasize the severe financial and emotional distress that this negative rating has caused me and will continue to cause until it is resolved.
| null |
ACIMA CREDIT, LLC
|
FL
|
33614
| null |
Consent provided
|
Web
|
2023-09-15
|
Closed with explanation
|
Yes
| null |
7546837
|
2024-11-23
|
Credit reporting or other personal consumer reports
|
Credit reporting
|
Problem with a company's investigation into an existing problem
|
Problem with personal statement of dispute
| null |
Company has responded to the consumer and the CFPB and chooses not to provide a public response
|
Experian Information Solutions Inc.
|
TX
|
77586
| null |
Consent not provided
|
Web
|
2024-11-23
|
Closed with explanation
|
Yes
| null |
10911144
|
Subsets and Splits
No community queries yet
The top public SQL queries from the community will appear here once available.